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Find cheap flights from Rome Fiumicino Airport to Québec City

FCO - YQB

Find cheap flights from Rome Fiumicino Airport to Québec City

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Rome (FCO)
Québec City
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Top 4 airlines serving Rome Fiumicino to Québec City

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 22,998 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"

Pros: "Everything good"
Cons: "All good"

Pros: "Helpful crew, good food, comfortable seat."
Cons: "flight was delayed for 40 min."

Cons: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Pros: "Good food, comfortable seat, good timing."
Cons: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."

Pros: "Convenient take off time. Arrived earlier for better connection."
Cons: "Nothing"

Pros: "El almuerzo fue muy rico y la atención del personal excelente"
Cons: "Un poco de calor en la cabina me pareció raro pero llamativo"

Pros: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Cons: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."

Pros: "The ride was very smooth and entertainment was good. Food was okay. Attenants were friendly."
Cons: "Extremely hot no air conditioning. .and seats very cramped. This was unbearable."

Pros: "The food, the flight attendants were friendly."
Cons: "No complaints"

Cons: "بغينا نموت"

Pros: "The food was great and the entertainment system kept everyone occupied during the flight."
Cons: "Nothing."

Pros: "Food , sercive"
Cons: "Nothing"

Cons: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"

Pros: "The service staff provided a very Low standard service to all the customers need help in the Turkish Airlines service counter in Istanbul airport. The staff dun even look at the customer when they comunicate,please show some respect to ur valuable customers. This is the last time we take Turkish airline!!!!!!We won't recommend to our friends or relatives to take as well."

Pros: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Cons: "The lady behind me! Not the airlines fault!"

Pros: "Friendly attendants"
Cons: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights"

Cons: "The 777 was very clean and had great onboard personal internment with lots on on demand movies."

Pros: "Very good service, nice food, comfortable plane"

Pros: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Cons: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."

Pros: "Everything"

Pros: "Flight timing and the crew were excellent"
Cons: "None"

Pros: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Cons: "gerat flight,no complaints."

Pros: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Cons: "Nothing negative"

Pros: "Excellent service"
Cons: "I am a vegetarian. I did forget to order vegetarian meal. When I said this at lunch time the response was "sorry, we do not have any extra vegetarian food." Not even attempting to see if they can substitute with any fruits, chocolates etc."

Pros: "The food was great and the movie selection was also good"
Cons: "The person who checked me in did not give my boarding pass for connecting flight and also didn't ask me if I wanted my bags for my layover stay inistanbul. Good thing I asked or else I would have been without essentials."

Pros: "Turkish delights on-board and relatively pleasant crew."
Cons: "Ok overall"

Pros: "Great service!!!"
Cons: "Nothing!"

Pros: "The flight itself was fine, once I paid for it a second time!"
Cons: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Pros: "One of best experiences flying. First rate and can't beat the price."

Pros: "US airlines ought to take lessons on customer service and satisfaction!"
Cons: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Cons: "My Luggage did not make it, I don't have any information about it :)"

Pros: "Everything about the process was easy. We were updated throughout via email of our gate and baggage claim number. I was also very impressed with Turkish Airlines. We had a great experience."

Cons: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."

Pros: "The flight attendants were wonderful."
Cons: "The row my seat was in was missing... No row 13! We had a mechanical issue prior to departure which left us running a bit late. It would have been nice to have a real gate assignment in Istanbul rather than having to take a bus tour around the airport."

Pros: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Cons: "On the way to Italy the seats were a lil too small and tight."

Pros: "Food was great, wish gluten free had been an option!"
Cons: "The movie selection was excellent. However, were those movies pirated? They had unusual openings that made it appear they were non-copyrighted versions. Not enough leg room."

Pros: "The employees were kind and helpful to the weary travelers. They served with a smile."

Pros: "The food, crew was very nice abd the service in general is great."
Cons: "A little bit the delay"

Pros: "The crew is professional yet very courteous and friendly."

Pros: "The price, the service, the food"
Cons: "I wish there could be a little more leg room"

Pros: "The flight attendants are nice!! It was like I was in first class."
Cons: "Nothing. This was the best airline experience I have ever had."

Cons: "When arrived at the airport 2 hours earlier than departure. When it came time to board, they told us there was a delay due to weather conditions. I researched the weather and found that there was nothing wrong with the weather that day, it was a calm sunny day, nor did any other airline delay flights due to weather conditions. Then when they finally let us board, we took off and arrived over Turkey, spending another hour or so hovering over the airport due to what they said was traffic of other airlines waiting to land. Again after doing some research found that no other airline was delayed due to traffic. Well by the time we landed, our layover flight took off. We were forced to stay the night without any options of leaving that day, forced to pay for the visas to get out of the airport which we figured, if you wanted to stay in turkey on your own, you could buy a visa online for €15 but there at the airport they were charging up to €75 per person. You would think that I wouldn't have to pay since it wasn't my fault nor my decision to stay in turkey, well I did have to pay for that as well. All in all, it was just a horrible experience, I saw a handicap man being mistreated from the beginning of our arrival and surprised they allow that type of behavior there. Never flying with this airline again!!!!"

Pros: "The staff was always prompt when you needed help and the food was always served in a timely manner, as was any beverages. The staff was friendly and the seats, though small were also comfortable. The best part of the flight was the in unit entertainment with a great movie selection."

Pros: "The food on board was first class"

Pros: "As usual, crew and food were superb! I was rather comfortable."
Cons: "The plane was old so we didn't have individual screens."

Pros: "Entertainment broken. Lost our luggage."

Cons: "Food (unfortunately only one choice left), pasta was very dry"

Pros: "Meal and two beverage services for a 2-hour flight -- all free, no stewards swiping cards as their top job was a treat. Good service, very family friendly I noticed."
Cons: "No video or movie options at all on this flight. Did not try out the audio."

Pros: "Nice crew, good drinks."
Cons: "Would prefer a vegan sandwich option for the short flight."

Pros: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Cons: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Cons: "Had to wait more than 30 min at SJC"

Pros: "Entertainment is great. Great selection of shows and music"
Cons: "The Frankfurt airport is an embarrassment to Germany. Taking buses to your plane, going up and down stairs to depart or board a plane is archaic. Therefore most Lufthansa flights in and out of this main hub are delayed. There should be some rule that meals will not be served to customers who have their seat reclined. The poor person behind them has no comfortable way to eat."

Pros: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Cons: "Very tight space in economy seats"

Cons: "No entertainment system."

Pros: "nice sevice"
Cons: "I asked a bald headed steward for an additional chocolate and he said he was saving for first class. come on poor customer service"

Pros: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Cons: "Be early. They began boarding before the stated time"

Cons: "I didn't like going downstairs to the bathroom. I'm sure there is a good reason why we did it. Also, the seats are too close together for a trip of that length of time."

Cons: "Food was just ok"

Pros: "Your staff is professional and extremely smart, well versed in many languages. Keep up the good work!"

Pros: "The sandwich and wine were nice...and prompt, too"
Cons: "Was told to check in at wrong desk by databoard. This caused delay..."

Pros: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Cons: "The seats are becoming smaller and smaller, and more uncomfortable."

Cons: "The seats were absolutely uncomfortable"

Cons: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."

Pros: "Staff was friendly and boarding was easy"
Cons: "No complaints"

Pros: "Efficient loading. Flight was on time. Nice crew."

Pros: "Flight was on time. They served a light snack in spite of being a very short flight."
Cons: "I liked everything."

Cons: "It was a great flight"

Pros: "The perfekt assistance we needed in Munich. We were asisted by an exellent young man."

Cons: "Very crowded, the lady behind us was coughing her lungs out the whole flight. Flight was smooth but arrived behind schedule. Actually landed on time but we didn't get to the terminal for almost 15 minutes. The Frankfurt airport is a nightmare, worst designed airport I have been through."

Pros: "Tea offered instead of coffee - nice touch!"

Pros: "Friendly crew."
Cons: "Food was tasteless"

Pros: "Staff seemed super friendly and happy to help. Also got plenty of drinks!"

Pros: "Quick, efficient"
Cons: "Sandwiches not palatable."

Pros: "Quick flight, efficient boarding."
Cons: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."

Cons: "Pets"

Pros: "Service and food were excellent. Plane was clean, on time, smooth ride."
Cons: "Need slightly more leg room in seats"

Cons: "Space between seats and leg room. Very compact for an international flight."

Pros: "crew, cleanliness"
Cons: "very little legroom, very uncomfortable for travellers who cannot afford business class"

Pros: "Comfortable, price, staff, on time,food/drinks, entertainment..."
Cons: "Traveled with elderly father...all great until Boston Logan Airport. Wheel chairs supposedly went to wring gate. 5 or 6 needed chairs. Waited min of 10-15 minutes standing!!! My father requested to use bathroom... Boston Lufthansa staff refused to let him step back in plane leaving him standing and very uncomfortable!!! Staff on plane and others applauded at how poorly handled this was. Then finally got chair.. At end of ramp saw a min of 4 chairs and 3 people doing nothing... Still had 4 or 5 people waiting for assistance. Our assistant did not speak English... Or minimal... I told him where we needed to go for scheduled bus he did not listen... Dropping my Dad a significant distance from where I told him... He refused to take him there. Other wheel chair person was dropped there.. So not out of range... But found out they were dropped at wrong stop too!!! However... I believed that most was Logan's fault... But the lack of compassion on Boston Lufthansa was very upsetting to all... But .. Still believe Lufthansa is a wonderful airline and I will in time try to forgive that agent."

Pros: "Comfortable seats"
Cons: "-- > Multiple (4) gate changes"

Pros: "Everything was fine on this flight."
Cons: "The connecting flight had MUTLIPLE issues!!!"

Pros: "Good food and beverages"
Cons: "Headphones are terrible"

Pros: "the boarding went very smoothly. We arrived at our destination on time."
Cons: "I felt quite thirsty and didn't get anything to drink on the short flight. Most of the flight I slept so I'm not sure if I just missed the serving of a drink. I almost was not able to fit our carry on luggage since it only fit in the center bins which were almost all full. There was no entertainment system."

Pros: "Crew and staff were very nice, accomadating. Clean and pleasant flight."
Cons: "Bus to boarding."

Cons: "Flight repeatedly delayed and then cancelled due to United technical issues. Was rebooked on another carrier, but United couldn't get our baggage back to us in time to make that flight thanks to the absolute circus that ensued at the gate. 9:55am flight turns into a night at the airport hotel with vouchers that would only allow us to eat from the horrible buffett (ordering off the hotel menu was not covered). Put on same flight the follow day. Wait for it.... Delayed again (no weather). Would never have booked a flight with United in the first place due to similar issues in the past , but got duped when I booked this Luftansa flight and found out after the fact that it was operated by United. Never again, again."

Pros: "The staff was attentive and concerned when my husband became a little dehydrated on board. They brought him fruit and water and came back to check on him."
Cons: "App is terrible. Messed up our selected seats. Airline did not offer to help change our seats or provide any other accommodation. My traveling companions are over 6 feet tall and were very uncomfortable."

Pros: "Clean and comfortable aircraft."

Pros: "Generally a smooth flight. My geographically knowledgeable friend pointing out towns, rivers, forests and places we visited in 2012 as we moved across Italy, the Swiss Alps and Germany. Delightful."
Cons: "Nothing."

Pros: "Seating was good and reasonably comfortable."
Cons: "However the food was 99% sugar in the form of cookies and other over processed food. The entertainment was so disappointing with no back of the chair screen that if I could give it a 0 rating I would."

Pros: "Food and movies on board were good"
Cons: "Our flight was 3 hrs delayed so ended up missing our next flight. Also they said there would be someone outside the gate when we landed to help us figure out another flight if we were missing our connection and there was no one there. Had to go find a customer service desk. They did put us up in a hotel for the night but after 3 weeks abroad we were really looking forward to getting home. Also the landing was very rocky. I felt sea sick and a lady behind me was actually throwing up it was so rough."

Pros: "Great crew and service; food was good. On time departure and early arrival."

Pros: "Flight attendants were thoughtful and fun. There was what felt like endless food and drinks being deserved throughout the flight. The in flight entertainment had a ton of variety. Seats were spacious and the added pillow and blanket were a great touch."

Cons: "I booked my tickets on Lufthansa, but was assigned to the united flight. There was no in-flight entrainment. We were supposed to use our mobile device to access in-flight entertainment via the United app. There were serious buffering issues and only a minute or two of movie would play at once. Also, there was no in-flight charging facility. For a 10.5 hour flight where passengers are expected to use their own personal devices for entrainment, they should at least provide charging facilities. The seats were super uncomfortable. Minimum cushion and recline. Although I requested vegetarian meal while booking the flight (way ahead of my trip) I was told that they were out of any vegetarian options."

Pros: "Flight was on time, snacks were good, crew was friendly."
Cons: "Nothing"

Pros: "Nice plain and nice Crew"
Cons: "Was good"

Cons: "Boarded late, then had us stand for 5 minutes before getting into the jetway."

Pros: "Service, cleanliness, hot towels"
Cons: "Vegetarian option being pasta"

Cons: "Flight was delayed by two hours. We missed our connection from Montreal to SFO. Air Canada rebooked us so we flew Montreal to Toronto then Toronto to SFO.. It was nice that Air Canada proactively rebooked people with connections."

Pros: "The food was good, very attentive staff, OK legroom (coach), and the cabin was kept cool, with pillow and blanket"
Cons: "Bathroom was a mess, boarding was a zoo, however, in all fairness, this was due to the construction at the airport, not necessarily Air Canada"

Pros: "Friendly staff. Good entertainment (TV, movies, etc). Good, plentiful food and drink."

Pros: "Flight was comfortable, crew was nice"
Cons: "Entertainment system was lacking in movies and other things to watch"

Pros: "No real positives"
Cons: "Bag check a mess, late departure, so, so food and service."

Cons: "4 hour delay without proper warning, not announced until I reached the airport ( I did check before)"

Pros: "Food is okay. No delay on time flight I enjoyed it"
Cons: "So far nothing flight attendants are very nice"

Pros: "Media on plane selection was great. (Best with less greasy finger prints)"
Cons: "Any type of line or zones. Fill front then back to front?? Kids first? I still resent the handkerchief guy who sat around then cut into position ahead of people who had stood and waited for a lot longer!! Including me!"

Pros: "I really enjoyed the amount of food we got. Especially for the long flight we had. Chicken , snack and then a wrap. Very good. Please continue this."
Cons: "The seat in front didn't have the foot rest and it was really uncomfortable. Anyway to make the seat go back a bit more would be ideal , other then that the flight was great. Crew was very helpful and friendly"

Pros: "I appreciated the varied entertainment options available for such a long flight."
Cons: "The cabin was absolutely freezing! Everyone in the area I was seated was complaining, wearing coats and blankets and still very uncomfortable. The crew was surly and not at all helpful. The flight was very, very late, which caused me to miss my connecting flight in Toronto. If that were an isolated incident, I would be able to look past it, but every leg of the trip I took was late. The boarding process in Rome was so completely unorganized, it was like being in a giant herd pressed against one another and nobody could move to allow the boarding to proceed as called. It was complete chaos from the earliest part of the trip to the very end."

Pros: "- At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)"
Cons: "- The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)"

Pros: "The crew in the flight from Rome were marvelous. I was sick during the flight and they were helpful"
Cons: "The flight was horribly delayed and my plans and onwards transit was seriously affected. I missed my connecting flight from Toronto to New York and as a result, my plans to proceed to Boston was destroyed. When I spoke to the agent in Toronto, to route me to Boston, she told me that Air Canada's contract with me is to a place and not necessarily at a particular time. That was unbelievable. I arrived New York stranded, at 1:30pm, with no ability to continue to Boston. I had to spend so much money to get me to Boston. It was a horribly long day. Over 25 hours on the road, counting when I arrived Rome airport and when I finally got home."

Pros: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."

Pros: "Nothing"
Cons: "Air Canada was a horrible experience from beginning to end"

Pros: "There we delays and baggage transfer issues at Montreal for connecting flights. There were delays leaving from Rome."
Cons: "Delays and comfort"

Cons: "I didn't like that I did not get home on the original day specified. I didn't like that my luggage was lost because you all directed me to another airline to get home. It was very stressful and exhausting."

Cons: "There was no working charge for electronics."

Pros: "Paid for extended legroom, which was adequate."
Cons: "The plane in the middle in front areas was very, very warm. On a six hour flight, everyone sweated the whole way."

Cons: "At the rome airport, Air Canada closed their bag drops area 1 hour and 20 mins before the flight. We missed our flight because of this. No one in that airport works for Air Canada, I had to call customer service in the US and wait 35 mins before somebody pick up the phone. Air canada hire a local italian company at the airport to do the check in, but they do not care and close the counter way earlier. We were 7 people in the same situation."

Pros: "The crew and the service was top notch."

Pros: "Movies were good. Landing was good."
Cons: "Ventilation was not great. And the Wrap was awful."

Cons: "We arrived from Rome at 3:30 - we wouldn't have made our 5:25 flight to Boston if I hadn't contacted an agent 2 times stating we were STILL in the security line"

Pros: "entertainment system was very good. Crew were fine. The flight itself was fine as well, no issues with weather, etc so it was just long."
Cons: "The boarding at Rome was chaotic. They give you a "zone" assignment but they never used it. People were just milling around trying to figure it out. Weird."

Pros: "In flight entertainment was great - good selection of movies and TV shows. Attendants worked hard. Food suprisingly good. Very reasonable fare - drove to Toronto from Cincinnati to save $1000 per person vs. flying out of Cincinnati and $700 per person out of Atlanta."
Cons: "Music selections limited for someone who grew up in 60's and 70's."

Pros: "Our family of four took this nine and a half hour flight on a day when it was important we stay awake. The inflight entertainment helped. My husband watched three movies, my kids and I played games (often together), and we used the accurate flight tracker to monitor our status. The food wasn't bad at all. Lunch was either chicken or pasta (which my son and I enjoyed) and we had wraps for snack (chicken or veg, which were very good). The beverage service was good and they came around a couple of extra times with water. The flight staff were friendly and helpful. My son is special needs and they were very accommodating."
Cons: "Boarding this flight was a zoo. Instead of orderly calling zones as usual, it was an every-man-for-himself atmosphere. And then boarding was actually onto a bus which carried us out to the plane. Boarding was in front and back of the plane, but deplaning was only at the front of the plane, which took forever and we had a connecting flight. Word of advice: don't try to connect with less than two hours if you're heading to the US. We had at least four checkpoints to go through. (But that clearly wasn't on Air Canada and they, in fact, had someone at Customs watching out for us.)"

Pros: "I really enjoyed my flight from food to comfort with blankets and pillows"
Cons: "TVs on flight didn't work on most Window seats sides and mostly worked in the middle. Wish they had checked the TVs before boarding everyone especially on a long flight."

Pros: "People at check-in were lovely. Crew was overall great. One crew member was snippy about the window shade being open. same one was sarcastic about delivering wine to us."
Cons: "Waiting area at Rome were mediocre and boarding via a bus cumbersome."

Pros: "New plane, nothing was run down, the seats and tvs were in good repair."
Cons: "The board in and baggage drop of in Rome were a bit hectic and disorganized"

Pros: "Staff are wonderful."
Cons: "Not comfortable compared to other airlines."

Pros: "I liked the personal TV with movie and TV shows."
Cons: "The food was not very good, but was not expecting much."

Pros: "wonderful airplane fantastic crew endless options for entertainment"
Cons: "wonderful airplane fantastic crew endless options for entertainment"

Pros: "Good seats Treated like I was important"

Pros: "Flight from Vancouver to Frankfort was perfect. All crew members and gate members were pleasant to deal with."

Pros: "The flight was on time compared to the schedule"
Cons: "Too cold (temperature) No screen but only ipad to rent"

Pros: "Safe landing"
Cons: "Service. French crew from Montreal. Rude at best. They were bothered to do anything. Awful service. Movies only via iPad with Air Canada app. Old movies. No free wine with dinner on international flight. Both luggage damaged and they do not cover it."

Pros: "The costumer service desk in Toronto on the way home was very curtious and helpful. They helped us get back on our original flight home, avoiding the 6 hour layover caused by their rescheduling after we got to Rome."
Cons: "2 of our 4 flight legs were changed last minute creating great difficulties making the first flight and causing a 6 hr layover on the way home. The crews to and from Rome acted like they had to be there and wished they weren't. that made the flight much less pleasant. The line through customs in Rome was 90 minutes long, way understaffed."

Pros: "Service"
Cons: "One hour late due to mechanical issue. There was very crowed thru US custom in Toranto. Took 1.5 hours to completed US custom."

Pros: "Good food. Easy flight"

Pros: "Flight crew was friendly and helpful. Montreal is a very manageable airport. Staff there was also courteous and efficient. Food was very good for airline fare. Renting an IPad for $10 to watch movies in-flight was a reasonable option for distraction on a 9 hour flight. We were quite pleased with Air Canada and will not hesitate to book with them again."

Cons: "My seat back was not reclining for the entire 9 hour trip"

Pros: "able to get a whole row to myself"
Cons: "no inflight entertainment unless you had your own laptop or other device"

Cons: "I could not see anything because I didn't know that I had to install the app on my laptop"

Pros: "Staff on board and pilots did well"
Cons: "The baggage checkin was awful. The boarding check in was awful. The security check in was awful. The customs check in was awful. Understaffed and inefficient. The baggage conveyor backed up. The same staff that checked in our baggage was the same person who then ran upstairs to check us in at gate and it was all hand done and not computer scanned. No check in kiosks to make ticket checkin faster. Lines were all backed up and I barely made flight and my connection. Many either missed flights it connection or plane was held up to get people to flights. The lady at customs check in was good trying to handle the back ups but the shrine was severely backed up and understaffed. The pilots made good time and handle the turbulence well. Staff on board did well with timing of food and drinks Entertainment on board was awful. Didn't find out until on board on 8 hour international flight that needed an iPad with downloaded app for entertainment and therefore I had three kids that had nothing to do. Never did I have such an issue with an international flight that was so poorly managed. So disappointed."

Pros: "No real issues...nice direct flight...on time too! Good movie selection."
Cons: "Connection of headphones was not good...monophonic sound"

Pros: "Like the food beer and movies"
Cons: "Did not like the attitude of the women flight attendants"

Pros: "The crew on board was WONDERFUL. She was so cheerful and clearly loved her job. What a way to end 2015 and start 2016 (didn't get her name)."
Cons: "The plane was very cool but VERY old and loud. Nevertheless, seemed well-maintained and I felt safe."

Pros: "Crew was friendly. We liked that the flight was direct."
Cons: "Online they said there was seatback entertainment. Once we got onboard we were told we needed to use the air canada app for all entertainment, including viewing, and there was no seatback video."

Pros: "Great company. Will use it again!"
Cons: "We were in the last row so last ones to get off obviously which it wouldn't have been a big deal, but connecting flight time was a concern"

Cons: "My luggage didn't make the connection flight..."

Pros: "The seats were roomy enough, the crew were helpful, and the food was relatively good. The entertainment choices were pretty good (although the CBC News channel never worked) and the earbuds were free."
Cons: "At check-in, we were told to be at the gate at 11:30 (although the ticket itself said boarding began at 11:55). The gate was changed at the last minute (and if they announced it, we never heard it) so everyone had to move gates. Then the boarding didn't begin until noon after all, and there was no announcement from the staff as to what the delay was, so people were worried about making their connections, The boarding experience was poorly organized and communications were inadequate overall."

Pros: "Smooth flying so got some sleep"
Cons: "Clearer back-to-front boarding process"

Pros: "Good seats"
Cons: "Boarding process and Entertainment options. Availability of Snacks would also been good"

Pros: "Pretty much nothing"
Cons: "A sealed blanket and a better customer service"

Cons: "At least give a glass of water."

Cons: "My luggage was lost for almost 2 weeks."

Pros: "It was ok"
Cons: "NA"

Pros: "Made up tons of time en route."
Cons: "Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control."

Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"

Pros: "The crew was very cool"
Cons: "The food was ok"

Pros: "Nothing"
Cons: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."

Cons: "The bags took over 45 minutes to be delivered"

Pros: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Cons: "Once in Houston took 30minutes to the luggage to be delivered"

Pros: "The on board staff was very nice. That's pretty much the only thing that I liked."
Cons: "Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later."

Cons: "I missed this flight due to my connecting flight being delayed for 3+ hours (not sure)."

Pros: "The boarding area was spacious and clearly labeled; the plane seats were comfortable, and the flight crew was pleasant."
Cons: "1. The boarding process was chaotic - it was not clear where a line was to form or if there was an ordered process for boarding. 2. As an economy passenger, I was to purchase a meal between Geneva and Brussels. Since I didn't want a meal I was surprised to learn I also had to pay for a small, regular coffee."

Pros: "The crew was kind and respectful. The flight was on time and the food was OK."
Cons: "Nothing to complain about on this flight."

Cons: "When I was trying to get in the line to check"

Pros: "Everything"

Pros: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
Cons: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."

Pros: "Everything was perfect, highly recommended"

Pros: "Ok easy flight. Crew were great, really friendly:)"
Cons: "Seats to small, food humm? Dubious"

Cons: "3€ coffee, no space, flight overbooked."

Pros: "Nothing"
Cons: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Cons: "To small of a choice to choose from. More options and also newer movies would have been better. Also the toilet flooded about an hour or so left in the flight and the cabin smelled pretty bad."

Pros: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Cons: "My checked luggage got lost on a direct flight. That is unacceptable."

Cons: "Boarding was unorganized. Halfway through the flight, the cabin smells like sweat everywhere."

Pros: "Nothing"
Cons: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Pros: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Cons: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."

Cons: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."

Pros: "Not too much"
Cons: "I'll begin with the order of sequence of all that went wrong: 1. A huge queu while we were waiting for checkin in Rome (waited for more than 30 minutes) 2. The steward didn't agree to take a gymnastics hoop to the aircraft, despite its being super light. By the way, the inbound flight the hoop was taken into the aircraft; 3. We (family of 3) were seated separately, what made a huge stress to our small daughter. 4. There were no AC socket in Brussels airport (there were, but not charging) during transfer. 5. Our baggage was not delivered, which is very unpleasant :("

Cons: "Over 2 hour delay"

Pros: "I had a comfy seat at exit row. The team was great."
Cons: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."

Pros: "Check -in - very friendly staff Airport in Brussels was easy for making connection"
Cons: "The food was at extra cost - and pretty expensive. Not even water was offered free of charge. Was surprised that the food was on sale - nothing was said about it in advance."

Pros: "Flight was ok"
Cons: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."

Pros: "Very hardworking crew, always offering extra food, snacks, water, patient with smiles and great attitude Very good food in economy, I was surprised"

Cons: "Many passengers with their shoes AND socks removed. Chairs were extremely uncomfortable."

Pros: "The on board crew was very helpful."
Cons: "I used this airline for my round trip travel to Africa, and it was not a pleasant experience, the door was horrible and it didn't help that we were served the same thing throughout. Boarding from Cameroon was a nightmare, very disrespectful agents with a lack of customer service skills and they truelly don't care. Don't see myself using this airline in the future."

Pros: "Love the flight from Brussels to Toronto, quick boarding process, love the entire crew friendly and helpful."

Pros: "Good movies , decent food"
Cons: "Boarding took forever and cause a departure delayed of 1 hour."

Pros: "The food served was wonderful, as well as service."

Cons: "What a surprise when our United Airlines codeshare on Brussels Airline did not even allow us a drink of water free on our two hour flight. They charged for everything including water. Shame on them! And shame on United Airlines to codeshare with a carrier with such poor customer service."

Pros: "The plane took off a few minutes late but arrived on time."
Cons: "We arrived at the airport at 4:30 for 6:25 flight and there were only 3 open windows to check baggage for 4 different airlines. There were over 200 people in line extending out the door and no one was present to explain what was happening. Soon additional clerks arrived and the line began to move, but it took 45 minutes. The gate area was not large enough for all the passengers and there were seats for only a few while we waited and waited."

Pros: "Excellent staff"

Pros: "Friendly crew, good food"
Cons: "First time on Brussels Airline - flying from IAD to Budapest and back via Brussels. On the long haul to/from Europe, the seats in coach did not have any type of individual air flow control above the seat. I was sitting by a window which must have been directly facing the sun. I have never been so hot and uncomfortable on a plane. Some kind of air conditioning did kick on for a short duration, but it was not enough."

Cons: "No water/fluid offered -- everything was pay-to-play."

Cons: "We found the crew to be abrupt in manner on both flights."

Cons: "Agents could b more organized to help reroute everyone. Instructions were not provided to collect our bags."

Pros: "Friendly staff."
Cons: "Chaotic airport and lost my luggage."

Pros: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Cons: "There was nothing:)"

Pros: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!Nothing!!!!!! Seats are uncomfortable ! No space for leg"
Cons: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!"

Read more about Turkish Airlines
COVID-19 information

Safety measures for airlines flying from Rome Fiumicino to Québec City

Airlines flying from Rome Fiumicino to Québec City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Rome Fiumicino to Québec City

Mandatory masks

Masks required on board, masks provided on flights from Rome Fiumicino to Québec City

Social distancing seating

Middle seats unavailable to book on flights from Rome Fiumicino to Québec City

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Rome Fiumicino to Québec City

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