Find Cheap Flights from Toronto to Cancun (YTO - CUN)

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FAQs for Booking Toronto to Cancun Flights

How long does a flight from Toronto to Cancun take?
An average nonstop flight takes 3h 59m, covering a distance of 2609 km.
How many flights are there between Toronto and Cancun?
There are 75 (nonstop) flights between Toronto and Cancun per week, averaging 9 per day.
Which airlines provide the cheapest flights from Toronto to Cancun?
In the past 3 days, the cheapest round-trip tickets were found on Interjet (C$ 328), Multiple Airlines (C$ 401) and Delta (C$ 406).
Do I need a passport to fly between Toronto and Cancun?
Yes.
Which airlines fly most frequently between Toronto and Cancun?
WestJet (4 times daily), Sunwing Airlines (2 times daily), Air Canada (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Toronto to Cancun?
For Toronto to Cancun, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Cancun back to Toronto, the best deals are generally found on Friday, with Wednesday being the most expensive.

Good to Know

Low Season:
January
Best time to beat the crowds
2%
expected price decrease
High Season:
July
Most popular time to fly
7%
expected price increase
Average price:
C$ 543
(avg. price over the last 2 weeks)
Good Deal:
C$ 411
or less (round trip)

When to Book Flights from Toronto to Cancun

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 411 or less.
The cheapest flight from Toronto to Cancun was found, on average, 88 days before departure.
Book at least 1 week before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is January.
Morning departure is around 7% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

Book cheap flights from Toronto to Cancun (round-trip)

Airports
Origin
Toronto
C$ 328
only
C$ 328
C$ 633
only
C$ 633
Destination
Cancun
C$ 328
only
C$ 328
Fri, 1 Jun
YYZ
CUN
4h 05m
Wed, 6 Jun
CUN
YYZ
4h 10m
C$ 328
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
JFK
CUN
Excellent 9.6

Line to check in for boarding pass was very long. Took over an hour.

CUN
JFK
Mediocre 2.0

Nothing

Interjet refused to cancel a flight to JFK on January 4th 2018, JFK was closed that day until the next morning because of a Hurricane Blizzard in NYC. All flights to JFK were cancelled that day, nontheless Interjet maintained that our flight was "On Time" even though this was clearly impossible. They obviously refused to cancel the flight so they could run out the clock on their customers, refuse to re-book anyone, force everyone to sleep in the airport overnight til they could sort out their flights home. We were forced to purchase new flights home on a different airline, at great expense. This is a desperate and criminal manipulation of airline regulations, and we do not accept this behavior.

BJX
TIJ
Excellent 9.3

They certainly upped their food service. The seats are comfortable.

The air conditioning could have been cooler and stronger... several of us were actually breaking a sweat.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

JFK
MEX
Mediocre 3.0

That we arrived safely

everything from start to finish.

Tue, 23 Jan
YYZ
CUN
4h 05m
Tue, 30 Jan
CUN
YYZ
3h 54m
C$ 401
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 1 Mar
YYZ
CUN
9h 01m
Wed, 7 Mar
CUN
YYZ
8h 32m
C$ 406
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15315 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
CMH
ATL
Okay 5.0

As poltronas estavam OK.

No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo.

CUN
ATL
Mediocre 3.6

The crew on board were helpful

Delta staff at airport were unprofessional. They had us spend over an hour traveling to a different TSA line because they closed the line we were in. The other line was a 10 minute drive away. Also our bags did not reach philadelphia when we landed at 3 am.

CUN
ATL
Excellent 9.6

The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems.

BOS
AUS
Good 6.0

Delayed so I was not home until middle of the night.

FLL
ATL
Okay 4.6

You had me check my hand luggage with expensive items that did not arrive.

Sun, 29 Jul
YYZ
CUN
22h 04m
Mon, 6 Aug
CUN
YYZ
25h 17m
C$ 473
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5185 reviews
Overall
7.3
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MTY
MEX
Good 6.0

Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence

LAX
MEX
Excellent 10.0

Todo estuvo muy bien !!! Fue un viaje placentero !!!

N/A

GDL
LAX
Mediocre 3.0

We got to our destination

Everything else. Check-in was horrendously slow, customer service nonexistent, they checked in our carry on so they could charge for overweight, and I was forced to board while I was waiting for food only to wait a whole another hour before we actually took off. Flight was delayed 1.5hrs

SCL
MEX
Okay 5.0

They had good movies in the plane

There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future.

GDL
ORD
Excellent 9.0

The crew is always respectful and patient at AeroMexico

Fri, 23 Feb
YYZ
CUN
4h 00m
Fri, 2 Mar
CUN
YYZ
3h 35m
C$ 620
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
GLA
YYZ
Good 6.0

Inexpensive cheerful staff

Old plane. Food was grim.

YYZ
MCO
Excellent 10.0

Loved the updates on my flight

YUL
SDQ
Mediocre 2.0

I don't like the fact that I am still at the airport in Montreal looking for a flight to leave Montreal. I came 3 hours before the flight, I tried the machine I couldn't find my reservation. I thought the problem was with the machine, went to the agent same problem. they gave me that number +18553331101 to chek with the air transat customer care, they couldn't find the reservation either, I tried then to call the number provided on the reservation confirmation +18774964815, no answer, even the flight was delayed for almost 30 minutes, I still couldn't get on board. Now I'm still at the airport looking for a flight to leave. my question now is after all of that are you guys still going to charge my card that $226.43?

YYZ
LGW
Good 6.6

I liked that there were empty seats and we were able to stretch out. Heated sandwich was good. Service was good

Did not like the continental breakfast. Did not like having to pay for blankets and pillows and the fact that there were only a few movie screens in the middle of the plane.

YYZ
CUN
Excellent 8.0

Very friendly, helpful and attentive crew.

Narrow aisles and seats. Snacks for kids should be distributed first, ie we had the 'option plus' package and received our snacks well, well before the kids got them. By the time their snacks arrived, they ate already ours... Priority luggage did not work at Cancun airport- snacks shoud be coming with a sandwich at least. Boarding time should start as indicated on the ticket not 30 minutes later.

Mon, 19 Mar
YTZ
CUN
7h 35m
Wed, 28 Mar
CUN
YTZ
7h 00m
C$ 633
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
SYD
YVR
Excellent 8.0

The staff was very attentive.

I wish they had pjs.

YYZ
ICN
Good 6.6

I think the air quality on the flight from Toronto to Seoul was bad. I felt really neaseous for most of that flight and thought I would be sick on the landing. the illness went away completely once I landed and I didn’t experience it on the Asiana flight from Seoul to Phuket

YYZ
LAS
Mediocre 3.3

The extra $50 seats were roomy.

Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.

HKG
YYZ
Mediocre 3.6

Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada.

YVR
YYC
Good 7.0

I liked the staff on the flight. The flight had some nice

I didn’t like the food options, Air Canada used to have tasty food!

Mon, 16 Apr
YYZ
CUN
4h 05m
Fri, 20 Apr
CUN
YYZ
4h 10m
C$ 330
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
DFW
Excellent 10.0

Everything was great! Thanks

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

YYZ
CUN
Good 6.0

The crew was fantastic and enough leg room and accommodating.

The food was terrible both ways. The sandwich was dry and it just was horrible.

JFK
MEX
Mediocre 3.0

That we arrived safely

everything from start to finish.

BJX
TIJ
Excellent 9.3

They certainly upped their food service. The seats are comfortable.

The air conditioning could have been cooler and stronger... several of us were actually breaking a sweat.

Fri, 25 May
YYZ
CUN
4h 05m
Fri, 1 Jun
CUN
YYZ
4h 10m
C$ 332
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
JFK
MEX
Mediocre 3.0

That we arrived safely

everything from start to finish.

YYZ
CUN
Good 6.0

The crew was fantastic and enough leg room and accommodating.

The food was terrible both ways. The sandwich was dry and it just was horrible.

JFK
MEX
Mediocre 2.3

Very poor policy alerting and supporting customers when my flight was camcelled due to a snowstorm at JFK. No notice. No meaningful communication as to next flight. Had to visit the airport 3 additional times in person before I was accepted on subsequent flights. Phone customer service offered no help accept to assign a useless ticket for 4 days later. Once on board everything was what you'd expect from a budget flight. Nothing more. Seats were basically metal frames with some fabric attached. Poorer then the usual coach class but nothing I'd really complain about. Also if you order through Kayak, interjet treats you differently then direct customers with 1-2 hour hold times on the phone. You become second class. Kayak does zero advocacy and puts all the work of rescheduling and fighting for a seat on the next plane completely on you. Be aware.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

CUN
JFK
Mediocre 2.0

Nothing

Interjet refused to cancel a flight to JFK on January 4th 2018, JFK was closed that day until the next morning because of a Hurricane Blizzard in NYC. All flights to JFK were cancelled that day, nontheless Interjet maintained that our flight was "On Time" even though this was clearly impossible. They obviously refused to cancel the flight so they could run out the clock on their customers, refuse to re-book anyone, force everyone to sleep in the airport overnight til they could sort out their flights home. We were forced to purchase new flights home on a different airline, at great expense. This is a desperate and criminal manipulation of airline regulations, and we do not accept this behavior.

Sun, 29 Apr
YYZ
CUN
3h 59m
Fri, 4 May
CUN
YYZ
4h 10m
C$ 417
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 16 Apr
YYZ
CUN
4h 05m
Wed, 25 Apr
CUN
YYZ
4h 10m
C$ 357
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
LAX
Excellent 9.6

Excellent service and comfortable seats, this is my best airline to travel.

YYZ
CUN
Good 6.0

The crew was fantastic and enough leg room and accommodating.

The food was terrible both ways. The sandwich was dry and it just was horrible.

BJX
TIJ
Excellent 9.3

They certainly upped their food service. The seats are comfortable.

The air conditioning could have been cooler and stronger... several of us were actually breaking a sweat.

JFK
MEX
Mediocre 2.3

Very poor policy alerting and supporting customers when my flight was camcelled due to a snowstorm at JFK. No notice. No meaningful communication as to next flight. Had to visit the airport 3 additional times in person before I was accepted on subsequent flights. Phone customer service offered no help accept to assign a useless ticket for 4 days later. Once on board everything was what you'd expect from a budget flight. Nothing more. Seats were basically metal frames with some fabric attached. Poorer then the usual coach class but nothing I'd really complain about. Also if you order through Kayak, interjet treats you differently then direct customers with 1-2 hour hold times on the phone. You become second class. Kayak does zero advocacy and puts all the work of rescheduling and fighting for a seat on the next plane completely on you. Be aware.

MEX
DFW
Excellent 10.0

Everything was great! Thanks

Mon, 28 May
YYZ
CUN
4h 05m
Mon, 4 Jun
CUN
YYZ
4h 10m
C$ 362
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
YVR
CUN
Excellent 10.0

The whole experience! Customer service was excellent and the staff were very polite, helpful and curtious. We were apprehensive (because it is a new company) we are so happy we decided to book with Interjet. We will be sure to fly with Interjet again!!

We wish you had more destinations. We would have booked our return flight but we are flying out of Merida Mexico. We are considering taking a bus back to Cancun so we can fly back to Vancouver BC Canada but we will wait and see. The check in baggage price seemed high but we take that back as we were both allowed our carry-on without a fee, so $34.00 was more than fair! Thank you for such great service! Sincerely, Donald Dale Meier and Cindy Erskine

MEX
LAX
Excellent 9.6

Excellent service and comfortable seats, this is my best airline to travel.

JFK
CUN
Excellent 9.6

Line to check in for boarding pass was very long. Took over an hour.

MEX
DFW
Excellent 10.0

Everything was great! Thanks

BJX
TIJ
Excellent 9.3

They certainly upped their food service. The seats are comfortable.

The air conditioning could have been cooler and stronger... several of us were actually breaking a sweat.

Sat, 10 Mar
YYZ
CUN
14h 29m
Wed, 14 Mar
CUN
YYZ
10h 01m
C$ 524
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5185 reviews
Overall
7.3
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
CUN
MEX
Excellent 9.0

Regardless of the problems I had. the ticket agent was nice and tried to find the best situation to please me and my family so we can all board into the same plane

LAX
MEX
Excellent 10.0

Todo estuvo muy bien !!! Fue un viaje placentero !!!

N/A

MEX
GDL
Mediocre 2.0

I was flying to MEX from LAX and i had to get through customs which took a long time, but got to the Aeromexico ticket counter to get my boarding pass and they told me that they start boarding 45min before departure time and I got tot he counter at with 35 min to departure and they told me that I missed my flight and had to buy another flight which was two hours later. I don't understand why they couldn't let me through or hold for me. It ruin my ground transportation reservation which I had to reschedule. The whole thing was frustrating and cost me more money that what i thought i was saving.

MTY
MEX
Good 6.0

Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence

BOG
MEX
Mediocre 2.0

Una mierda aeromexico

Fri, 16 Mar
YYZ
CUN
4h 17m
Fri, 23 Mar
CUN
YYZ
3h 35m
C$ 491
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 26 Feb
YYZ
CUN
4h 20m
Mon, 5 Mar
CUN
YYZ
4h 00m
C$ 372
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
LAX
Excellent 9.6

Excellent service and comfortable seats, this is my best airline to travel.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

JFK
MEX
Okay 4.0

plane is new

they delayed from 04:45pm to like 11:15pm, the worst part is, they never tell you when the flight is gonna take off. so we just waited without knowing if we can leave nyc or not. Landed on mexico city airport around 4am local time, and took another hour to finally get out of the gate. btw, the entire mexico city airport is so smelly at that time. first time here, really really bad experience.

JFK
MEX
Mediocre 3.0

That we arrived safely

everything from start to finish.

MEX
DFW
Excellent 10.0

Everything was great! Thanks

Sat, 16 Jun
YYZ
CUN
4h 05m
Sat, 23 Jun
CUN
YYZ
4h 10m
C$ 373
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
LAX
Excellent 9.6

Excellent service and comfortable seats, this is my best airline to travel.

JFK
MEX
Mediocre 2.3

Very poor policy alerting and supporting customers when my flight was camcelled due to a snowstorm at JFK. No notice. No meaningful communication as to next flight. Had to visit the airport 3 additional times in person before I was accepted on subsequent flights. Phone customer service offered no help accept to assign a useless ticket for 4 days later. Once on board everything was what you'd expect from a budget flight. Nothing more. Seats were basically metal frames with some fabric attached. Poorer then the usual coach class but nothing I'd really complain about. Also if you order through Kayak, interjet treats you differently then direct customers with 1-2 hour hold times on the phone. You become second class. Kayak does zero advocacy and puts all the work of rescheduling and fighting for a seat on the next plane completely on you. Be aware.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

JFK
CUN
Excellent 9.6

Line to check in for boarding pass was very long. Took over an hour.

JFK
MEX
Mediocre 3.0

That we arrived safely

everything from start to finish.

Mon, 9 Apr
YTZ
CUN
13h 25m
Tue, 17 Apr
CUN
YTZ
7h 00m
C$ 638
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
BNE
YVR
Excellent 9.3

Everything was good

One Stu artist who was a older women she was very grumpy, there was little to no turbulence the whole flight and if you got up to go to the washroom and we’re waiting and seatbelt light came on she would make u sit down immediately even if it wasn’t that rough, she made a girl wait for the washroom for 45. Minutes was kinda pathetic, when she was on her shift break not one person had a issue with any of the other flight attendants only her

YYZ
YVR
Okay 4.6

The movies and entertainment offered in the screen were alright.

We were delayed over an hour because flight got in late from Halifax, I get it, stuff happens. Then once boarded we sat there for another 45 minutes. The pilot comes on over the speaker and explains we aren't leaving because the crew didn't have the proper paper work in the cabin...

SYD
YVR
Excellent 8.0

The staff was very attentive.

I wish they had pjs.

FLL
YUL
Mediocre 2.0

Pas assez de films et séries en français . Pas assez de comptoir Nexus en fonction à l’aer De montreal(2 seulement)

YVR
YYC
Good 7.0

I liked the staff on the flight. The flight had some nice

I didn’t like the food options, Air Canada used to have tasty food!

Mon, 18 Jun
YYZ
CUN
4h 05m
Mon, 25 Jun
CUN
YYZ
4h 10m
C$ 384
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
YYZ
CUN
Good 6.0

The crew was fantastic and enough leg room and accommodating.

The food was terrible both ways. The sandwich was dry and it just was horrible.

CUN
JFK
Mediocre 2.0

Nothing

Interjet refused to cancel a flight to JFK on January 4th 2018, JFK was closed that day until the next morning because of a Hurricane Blizzard in NYC. All flights to JFK were cancelled that day, nontheless Interjet maintained that our flight was "On Time" even though this was clearly impossible. They obviously refused to cancel the flight so they could run out the clock on their customers, refuse to re-book anyone, force everyone to sleep in the airport overnight til they could sort out their flights home. We were forced to purchase new flights home on a different airline, at great expense. This is a desperate and criminal manipulation of airline regulations, and we do not accept this behavior.

JFK
MEX
Mediocre 2.3

Very poor policy alerting and supporting customers when my flight was camcelled due to a snowstorm at JFK. No notice. No meaningful communication as to next flight. Had to visit the airport 3 additional times in person before I was accepted on subsequent flights. Phone customer service offered no help accept to assign a useless ticket for 4 days later. Once on board everything was what you'd expect from a budget flight. Nothing more. Seats were basically metal frames with some fabric attached. Poorer then the usual coach class but nothing I'd really complain about. Also if you order through Kayak, interjet treats you differently then direct customers with 1-2 hour hold times on the phone. You become second class. Kayak does zero advocacy and puts all the work of rescheduling and fighting for a seat on the next plane completely on you. Be aware.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

JFK
MEX
Okay 4.0

plane is new

they delayed from 04:45pm to like 11:15pm, the worst part is, they never tell you when the flight is gonna take off. so we just waited without knowing if we can leave nyc or not. Landed on mexico city airport around 4am local time, and took another hour to finally get out of the gate. btw, the entire mexico city airport is so smelly at that time. first time here, really really bad experience.

Mon, 19 Feb
YTZ
CUN
8h 35m
Wed, 21 Feb
CUN
YTZ
8h 00m
C$ 652
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
LAS
Mediocre 3.3

The extra $50 seats were roomy.

Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.

SYD
YVR
Excellent 8.0

The staff was very attentive.

I wish they had pjs.

YYZ
ICN
Good 6.6

I think the air quality on the flight from Toronto to Seoul was bad. I felt really neaseous for most of that flight and thought I would be sick on the landing. the illness went away completely once I landed and I didn’t experience it on the Asiana flight from Seoul to Phuket

HKG
YYZ
Mediocre 3.6

Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada.

YUL
YYZ
Mediocre 2.0

There is nothing to like about Air Canada anymore.. unless you happen to like the abuse and indifferent service. Employees seem disengaged.

AC used to be mindful or customers with connections. This is the reason I booked all segments with air canada. Found out the hard way it is no longer the case. Lesson learned. Missed connection and ended up on stand by for the next flight ( no more protected seats folks). Was not even refunded the money paid for seat assignment on the missed connection.

Sat, 20 Jan
YYZ
CUN
10h 15m
Fri, 2 Feb
CUN
YYZ
4h 00m
C$ 401
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
DFW
Excellent 10.0

Everything was great! Thanks

JFK
CUN
Excellent 9.6

Line to check in for boarding pass was very long. Took over an hour.

JFK
MEX
Mediocre 2.3

Very poor policy alerting and supporting customers when my flight was camcelled due to a snowstorm at JFK. No notice. No meaningful communication as to next flight. Had to visit the airport 3 additional times in person before I was accepted on subsequent flights. Phone customer service offered no help accept to assign a useless ticket for 4 days later. Once on board everything was what you'd expect from a budget flight. Nothing more. Seats were basically metal frames with some fabric attached. Poorer then the usual coach class but nothing I'd really complain about. Also if you order through Kayak, interjet treats you differently then direct customers with 1-2 hour hold times on the phone. You become second class. Kayak does zero advocacy and puts all the work of rescheduling and fighting for a seat on the next plane completely on you. Be aware.

JFK
MEX
Mediocre 2.0

I was flying to Mexico City on the second day after the snow storm in NY, I couldn't check-in online in advance as its web page said that I had to check in at the desk 3 hrs in advance. When I got to the airport, the line was not very long at the check in desk at first, but moved very very slowly. When I finally got there, I was told my flight had been cancelled and they moved me to a flight 5 days later. While I understand that it is tough for airlines since quite a lot of flights were cancelled the previous day due to the storm, but moving my flight to 5 days later without any email/text communications is totally unacceptable. Or even if they had allowed me to check-in in advance, I could have know the status better before heading to the airport.

JFK
MEX
Okay 4.0

plane is new

they delayed from 04:45pm to like 11:15pm, the worst part is, they never tell you when the flight is gonna take off. so we just waited without knowing if we can leave nyc or not. Landed on mexico city airport around 4am local time, and took another hour to finally get out of the gate. btw, the entire mexico city airport is so smelly at that time. first time here, really really bad experience.

Thu, 8 Feb
YTZ
CUN
7h 35m
Wed, 21 Feb
CUN
YTZ
8h 00m
C$ 667
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YUL
GVA
Mediocre 2.0

Nothing

Canceled flight , delayone day , I should rebook by myself by calling the air canada call center I will considre next time when reseving with Air Canada , and Kayak because you didn't even know what happen with me , I took flight to London next day since my flight was canceled

YYZ
YVR
Okay 4.6

The movies and entertainment offered in the screen were alright.

We were delayed over an hour because flight got in late from Halifax, I get it, stuff happens. Then once boarded we sat there for another 45 minutes. The pilot comes on over the speaker and explains we aren't leaving because the crew didn't have the proper paper work in the cabin...

YUL
YBC
Good 6.0

Pleasant personnel

Old and rusty aircraft that seems to be taken care with the strict minimum.

YVR
YYC
Mediocre 3.6

OK service

was not offered a direct flight to Vancouver when it was obvious that I would miss the connecting flight.

HKG
YYZ
Mediocre 3.6

Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada.

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Toronto to Cancun Flight Information

Avg. Flight Duration 4h 04m
Flights Arrive in Cancun
Flights Depart from Toronto
Flight Price C$ 328
Distance 2609 km
Airlines Interjet, Delta, Aeromexico, Air Transat, Air Canada
*
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