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Find cheap flights from Toronto to Tianjin

YTO - TSN

Find cheap flights from Toronto to Tianjin

Round-trip
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Toronto (YTO)
Tianjin
Wed. 20/1
Wed. 27/1
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Top 3 airlines serving Toronto to Tianjin

Scores according to KAYAK customer reviews

7.4
Air France
Overall score based on 4,174 reviews
7.6
Boarding
7.3
Comfort
8.2
Crew
6.9
Entertainment
7.1
Food
Airline reviews

Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Cons: "Flight was delayed for 4+ hours"

Pros: "The crew was great"
Cons: "1-2 +cms leg space"

Pros: "Nothing"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"

Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Pros: "The crew was very friendly."
Cons: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Cons: "The flight delayed for 2xhours from Paris to Cincinnati"

Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Cons: "My entertainment device did not work the entire flight."

Cons: "It was great trip thank you Air France"

Pros: "The staff..the attentions..food."

Cons: "Arrived 5 hours late"

Pros: "Just a routine flight but done with perfect execution."
Cons: "Nothing."

Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."

Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Food was Fantastic, Air France the Best on Air."

Pros: "Nothing"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Pros: "The service was very professional."
Cons: "Everything went well."

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Cons: "Flight cancelled because of weather"

Cons: "no vegeterian sandwiches very disappointed"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Pros: "Punctual, not crowded."
Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Pros: "None"
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Pros: "It was on time and the crew was good"
Cons: "The food wasnt upto the mark"

Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"

Cons: "Freezing"

Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"

Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Pros: "Space"
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Cons: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Cons: "Left a little late for no apparent reason."

Pros: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Cons: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."

Cons: "Flown business class 4 times with China southern. But their beds never lay completely flat. Always have a hump in the middle so I raise the back a bit to compensate"

Pros: "I arrived at my destination."
Cons: "The food was not very good. Amenities such as toothbrush or mouthwash should be available on long haul flights."

Cons: "From Baiyun (CAN) to SFO, the lunch - rice and stir-fry beef.The beef is the lousy part, which you cannot chew off. The airline staff probably never ate these meals. They do not know. Just check the leftover from the box and you will see - no one finishes the beef dish. It’s the worst in-flight meal"

Pros: "The plane departed on time, smooth landing"
Cons: "Should offered more meal selections besides pork and beef"

Cons: "Flight delayed, Missed connecting flight Not good response from ground crew members"

Pros: "Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment."
Cons: "No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar."

Cons: "Nothing"

Cons: "Good"

Cons: "the crew is impatient. The stewardess left before i even finish my sentence."

Pros: "The flight-staff was super co-operative when I told that I didn't select the vegan / veg food option in advance. They tried to to do their best to ensure that I still get some veg food to eat. In general also, I found that the flight-staff was the best."
Cons: "I am not sure how it happened, but I never got a chance to select meal when I did the booking. Probably because the booking was from third-party site but then again, when one clicks on "Book", the third-party site directs to airline site only."

Pros: "After reading reviews on trip advisor about some specific problems such as customer service and food options, I am happy to say that my experience actually excelled in these two areas. I will be flying with China Southern again."
Cons: "The same things everyone doesn't like about the common flying experience, extended to a 15 hour flight."

Pros: "Busines class seats (pods)."

Pros: "The flight attendants were attentive.. food was ok.."
Cons: "Lost my luggage"

Pros: "The 13 plus hour flight to Guangzhou was extremely pleasant. The food was extremely nice and flavorful (had the lamb) and Service was very professional yet friendly. Drinks were refilled without asking and array of snacks available were of nice assortment . In flight entertainment was more than expected and choice of movies Hollywood and other International options were great. Overall was an excellent experience. Would fly them again"

Pros: "On Time departure. Attentive crews."
Cons: "It would be nice to see a smiley faces from all the cabin crews while providing services."

Pros: "Flight was good"
Cons: "Left 45 min late. No biggie but late is late. No customs papers on plane."

Cons: "They’re the worst airline I’ve ever flown with."

Pros: "They lost my bags for over 48 hours. I had to din my bags myself. I will never use them again."

Pros: "CS did offer Priority Business class immigration and lounge"
Cons: "Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!"

Pros: "Flight went quicker than expected."
Cons: "China southern management completely botched the handling of this flight. Mechanical issue turned into a 6+ hour delay. Passengers given no updates. Held on plane for 4 of those hours without updates. Toilets were not flushing and reeked the interior cabin. Passengers wanted to leave and get hotel accommodations but were not given such options and were trapped on plane. Passengers began confronting and arguing with flight stewards. Still no updates from captain during whole ordeal. People were very agitated and trust was lost as flight attendants seemingly forced passengers back into their seats abruptly. Some left plane due to feeling unsafe to fly."

Cons: "Me and many customers on CZ 371 lost our baggages during the transit in Guangzhou. Still no update on lost and found yet."

Pros: "Very simple and quick check-in process at the airport. Easy boarding process. Very courteous ground and in-flight personnel."

Pros: "All crew members are extremely friendly and helpful."
Cons: "Airplane is too old. Everything shakes really badly when take off. The noise it's making is extremely loud..."

Pros: "The flight attendants are great, and doing their best in a broken system..."
Cons: "The airline is always late, and you will consistently miss connecting flights. They will do nothing to accommodate you, while you wait for the next flight. They've lost my luggage on 30% of my flights with them."

Pros: "Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble."
Cons: "Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful."

Pros: "Flight was on time and arrived early"
Cons: "When we arrived most of the passengers ignored the fact that the fasten seat belt sign was still on and started crowding toward the exit, cramming against the people in front. I wish they would have been reminded to be patient and wait their turn to get off."

Pros: "Movie selections are good. One screen per seat. Have USB to charge your device."
Cons: "The boarding is hard. Need to take a shuttle to get back to airport. But this might be where they saved the cost for lower airfare."

Pros: "Flight was short and bumpy, so I was impressed that flight attendants managed to pass out peanuts and water."
Cons: "Flight left Harbin 2.5 hours late and arrived in Vladivostok 3 hours late. There was no explanation in English other than that aircraft was unavailable, and I'm pretty sure that Chinese announcements were just as sparse. Staff in Harbin were close to venomous when asked about the situation. As a result of the flight's lateness, I missed the last bus from the airport in Vladivostok and had to take $27 taxi, arriving at hotel after 1 in the morning."

Pros: "Service but I slept the entire flight"

Cons: "I lost money because I bought my ticket in USD and gogt charged $1000, then when I got refunded I only got $880 back. Garbage service."

Pros: "Not much to like after being delayed."
Cons: "Both my flights were delayed. In the end arrived at my destination at 3:30 am when I was originally scheduled to arrive at midnight."

Pros: "The onboard staff was polite and helpful, but inexperienced at dealing with unruly passengers. On flight departure (rarity in the PRC)"
Cons: "The food was something you can get on the average street corner in Shanghai for about 1.00 USD. I understand costs are important, but a steamed piece of bread and a foil packet of pickled vegetables is a bit of a stretch. The gate agents were less than helpful. I usually get an upgrade with my Delta status on partner airlines. Nope, not on this flight. I requested it and they said it is not possible on China Southern. I showed them my boarding pass from less than 48 hrs before on the same airline... they looked bewildered. Boarding was the usual "every man for himself". Zones? Classes? Awards members? Not in Shenzhen..."

Pros: "The in flight entertainment was good, great selections and helped to pass the time."
Cons: "The seats in economy are alright, but my seat wouldn't stay reclined all the way."

Pros: "Long flight, but one of the best we've flown. The flight times make a huge difference and China Southern really impressed with their itinerary and price. The A380 may be my favorite plane now too. Kids loved the movie selection, they ate both meals and they slept in between. Can't ask for more. One child got sick during flight but the stewardesses were very helpful. Will keep them in our top options going forward."
Cons: "I was prepared to be upset at China Southern because they try to get you to pay for picking your seat ahead of time. We took our chances and they got our family of 7 seats together on all 4 legs of our flights! It's a risk, but they seem to be very accommodating to families. Don't waste the money paying extra"

Pros: "Complementary free acamodation"
Cons: "Really unconfortable"

Pros: "Nothing at all was a horrible experience for me and my family"
Cons: "I hated everything about it. The staff was rude and pushy. The plane smelled bad."

Pros: "I like the Service of the Stewardess who is polite & efficient. She is very attentive to the needs of the passengers. Her Partner on the other hand, brought down our handcarried luggages from the head cabin when we landed in Manila airport. This is the first time an attended did this in my China Southern flights. We appreciate this very much."
Cons: "The food as usual is mediocre."

Pros: "Courteous staff and punctuality of the flight."
Cons: "Entertainment system was not working in our seat. The vegetarian food not available unless booked in advance."

Pros: "I flew China Southern from Shenyang to Shanghai 4 days after rupturing my Achilles tendon. There service was fantastic, getting me wheelchairs through both airports, changing my seat to give my leg more room, giving me special attention during the flight to make sure I was comfortable. Their service for me was outstanding and caring in every way. 10+ from me. Thank you China Southern!"
Cons: "No complaints at all."

Cons: "Tv wasn't working"

Pros: "There were unused economy comfort seats on the flight and we gratefully received a complementary upgrade."

Cons: "I wasn't allowed to board the flight because of some technical glitch in the system, even though I had the ticket. The staff was also not friendly at all."

Pros: "Singapore to Guangzhou was good. Crew helpful. Reassigned our seats so my spouse, who sprained her ankle, could keep her foot up."

Pros: "Nothing positive"
Cons: "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"

Cons: "Prior to the flight I could not bring it up online using the confirmation code with the airline or yapta or kayak."

Pros: "arrive chengdu for two days,still didn't.get our bags,all our stuffs were in those bags,and now still didn't know when can we get our luggage"

Cons: "The food selection could use a change with more fresh ingredients. We were offered two hot dishes but both were almost exactly the same. It would have been nice to have the lunch portion be or dinner portion be different."

Cons: "I asked if the flight had an extra kids meal (spag) and instead of replying yes or no, the crew repeatedly said 'fish' and 'chicken'. she did not address my question."

Pros: "Staff were so helpful - had a tight layover time in CAN and the staff went above and beyond by ushering me to the right locations."
Cons: "Food could have been fresher but overall still acceptable."

Pros: "On time"
Cons: "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"

Pros: "There was a good amount of leg room for an economy seat"
Cons: "I wish there was a bigger movie selection"

Pros: "Crew was nice"
Cons: "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."

Pros: "Comfy seat"
Cons: "Less salt in the food"

Cons: "Delayed / diverted - no communications whatsoever"

Pros: "Staff"
Cons: "Better movies , better vegan food"

Pros: "The plane was very new. Good movies and tv shows."
Cons: "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."

Cons: "Too many security points"

Pros: "No real problems"
Cons: "Nothing significant"

Pros: "Crew's Services"
Cons: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

Pros: "ALL"

Pros: "food and service"

Cons: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."

Pros: "Nothing"
Cons: "Late"

Cons: "The flights got delayed. One of the flights got delayed without a notice in advance."

Pros: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Cons: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."

Pros: "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
Cons: "They require us to get the luggage and check in again tomorrow."

Pros: "Nothing"
Cons: "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."

Pros: "Finally getting a flight the next day"
Cons: "My seat was given to someone even though I still had time to make the connection."

Pros: "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
Cons: "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."

Pros: "the order of boarding the plane"
Cons: "food was dry"

Pros: "crew was nice"
Cons: "food was dry"

Pros: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Cons: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

Pros: "Clean plane. Left on time. A little more seat room than many other carriers."
Cons: "Poor selection of movies. Want more light comedy"

Cons: "wrong food?"

Pros: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Cons: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"

Pros: "I liked the price of the trip and free hotel for long transit time."
Cons: "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."

Pros: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Cons: "Some obstacles with early morning arrival and communications"

Pros: "Friendly and eager to serve crew"
Cons: "Lack of variety on food choices"

Pros: "Good was pretty good, with snack sandwich between meals. Drinks were offered often."
Cons: "The flight was delayed by 40 minutes."

Cons: "直飞"

Pros: "Nothing"
Cons: "They will cheat u of money. Somehow. Beware."

Pros: "All announcements in Chinese and English. They keep feeding you."
Cons: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

Pros: "Staff was friendly"

Pros: "The food was good and staff was friendly"
Cons: "Uncomfortable"

Pros: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Cons: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Pros: "no regards for customers"
Cons: "no regards for customers"

Pros: "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
Cons: "It is difficult to get in touch with the English Customer service."

Pros: "Crew and staff are professional and worked well together, fairly efficient"
Cons: "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

Cons: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"

Pros: "Crew was friendly."
Cons: "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."

Pros: "all of the Xiamen staff were really great."
Cons: "Nothing that I disliked."

Pros: "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
Cons: "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."

Pros: "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
Cons: "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

Pros: "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
Cons: "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

Pros: "Overall Ok"
Cons: "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"

Cons: "The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving"

Pros: "Price, Opportunity to check out a city I never would have visited while on extended layovers"
Cons: "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"

Cons: "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."

Pros: "I liked how much space I had when I was on the plane, the meal and thw drink was good."
Cons: "There was no automatic check in online or no place to check where to flight to, for exampleT3 or T4 to the building. For foreigners, this is a big deal because I felt lost and uncomfortable. And there was not a very good reminder of the flight. The ususal reminder should be send out within 24 hours, however, it didn't show on the first trip and it popped up when return but 4 or 5 hours to the flight. This need to be changed!!!"

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COVID-19 information

Safety measures for airlines flying from Toronto to Tianjin

Airlines flying from Toronto to Tianjin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

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Daily cleaning, installation of cabin HEPA filters on flights from Toronto to Tianjin

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Masks required on board, masks provided on flights from Toronto to Tianjin

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Middle seats unavailable to book on flights from Toronto to Tianjin

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