|Flights Arrive in||Montreal|
|Flights Depart from||Australia|
|Flight Price||C$ 1105|
|Airlines||Delta, Virgin Australia, Japan Airlines|
Crews were nice
Going back home to the US
I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too.
Friendly crew and on time flight
Customs massively backed up. Somewhat disorganized
The fact that I was so relaxed.
Overall good in flight service.
Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
Politeness of staff Check in
Using the back stairs Inflight wifi Costs
Seats, entertainment, meals.
Late out of the gate. Missed connecting flight.
There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service
The staff were fantastic nothing was too much trouble and great fun attitudes.
No entertainment systems.
Service was excellent and seats were comfortable.
Beautifully presented and tasty Japanese food. Electronic windows.
Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.
I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!
Really no complaints
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