Daily cleaning, installation of cabin HEPA filters on flights from British Columbia to Washington Reagan-National
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|August||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|C$ 505||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 251||or less|
Good deal one-way
|C$ 165||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from British Columbia to Reagan Washington National Airport.
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Scores according to KAYAK customer reviews
Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "Most service good"
Pros: "Plane was very clean. Great staff. Overhead space was geat. The aisle was wide enough to pull my roller bag.Best thing was the leg room. It was more spacious than most of your competition."
Cons: "N/A. There was no entertainment: Regional Jet. And the food was...Airplane Food. Not a big deal."
Pros: "Efficiency, communication, flight attendants, seats, space, food options, pilot communication and flight skills. Clean, modern, spacious airline. Fantastic customer service before, during, after the flight. Exceptionally efficient and friendly flight attendants. It’s the Lufthansa of domestic airlines."
Cons: "That the flight was delayed by two hours but it was due to weather and air traffic controllers."
Pros: "Great service"
Pros: "Great staff. Quick boarding. Appreciate them greatly."
Cons: "Nothing it was a wonderful experience. Maybe if the weather in DC had have been better"
Pros: "Good boarding process. Good flight time"
Cons: "There isn't food."
Pros: "On time, service, food. It was first class but worth it."
Pros: "Repeated drink service appreciated on the long route"
Cons: "Entertainment Wifi wouldn't play any movies"
Pros: "On time/early arrival"
Pros: "Plane was full, but it didn’t feel too cramped. Flight Attendants all kind and efficient."
Cons: "No complaints except they need more vegetarian food options as it’s a 5.5 hour flight. No entertainment screen, you need your phone to watch anything, but there are USB plugs at each seat."
Pros: "Everyone from counter check-in to flight attendants were very kind. You just don't see that anymore. This is my first time with Alaska Airline and I would be glad to fly you again."
Cons: "The Gogo internet was very slow to non-existent -- like dial-up slow. WiFi delivery may not be Alaska Airline's fault, but $40... woof. For that price, I want it to be blazing fast."
Pros: "When flight was delayed for better than two hours with mechanical problems, they allowed us off the plane, kept us briefed, made up some of the time in the air, provided free drinks and discounts on subsequent flights. If you can't be perfect, they displayed an exemplary response when things went wrong."
Cons: "flight two hours late."
Pros: "Flight attendants and gate staff are welcoming, attentive, and helpful. Food onboard is well above average."
Cons: "Boarding is a bit chaotic. Zone boarding with different lines at gate might help."
Pros: "Fantastic flight - we got in early even!"
Pros: "Clear regular flight notifications. Clean cabin. Good movie selection."
Cons: "Both flights in and out had snappish flight attendants who were short-tempered and actively unfriendly. Otherwise fine flights."
Pros: "We sat at the economy class; yet Alaska crew treated us marvelously. They kept on bringing us drinks and smiling all the time. Special recognition to Pearson—he is phenomenal; he remembers our names and treats us royally."
Cons: "No pillow or blanket"
Pros: "Crew was great. I was carrying a tuxedo and a suite and one of the crew offered to take them from me and hang them instead of folding them in the overhead. Everyone was very please t."
Cons: "1. Entertainment was a small tablet that you rent to see movies. I can’t believe it has reached that extent. 2. Food. We ordered a chicken sandwich and the veggies that go in the sandwich came separately in. ZIPLOCK bag. The shredded carrots were all over the place. Really bad idea."
Cons: "The usual: poor seating and no food/beverage service gratis. Compared to the majors United, American, and Delta, Alaska service and helpfulness are outstanding."
Pros: "On time, baggage was so fast- no wait! Everyone was friendly and service amazing. I also have a broken tailbone and seat was still comfortable and wifi was great."
Pros: "I like that there is good legroom for long flights. I also like the entertainment."
Cons: "It was actually a pretty good experience."
Pros: "Alaska delivers -- even though taking off took a lot longer, the pilot made good time during the flight"
Cons: "I brought economy plus seat but unfortunately my immediate neighbor was a mom with a two year old screaming boy. And he screamed and screamed."
Pros: "Bad wifi/internet connection. Toilet in first class cabin stopped up. Plane interior needed refurbishing."
Cons: "Bad wifi/internet connection. Toilet in first class cabin stopped up. Plane interior needed refurbishing."
Pros: "Crew was so awesome keeping us hydrated the whole time! Early flight arrival, and it was such a smooth trip. Comfortable seats, and not what I was expecting from an "off" airline"
Cons: "It was quite hot sitting next to the window."
Pros: "Landing 40 min ahead of schedule"
Pros: "Flight attendant really kind and helpful, brought me tea and honey for laryngitis."
Cons: "Pilot should welcome, check in at some point, and definitely comment on turbulence or any turning on or off of seatbelt sign other then for takeoff or landing. Was really weird to get no updates other than from flight attendance when at times we had bad turbulence but silence from cockpit. I'm afraid of flying so I listen for this every time I fly and this was first experience of so little from pilots."
Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."
Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."
Pros: "the plane was late so boarding was late. it took a while for us passengers to all get on board."
Cons: "good entertainment options."
Pros: "Ample legroom, quick boarding and baggage handling. Love the "print them yourself" luggage tags. Did not use entertainment but loved power outlet at seat. Even lucky enough to arrive early."
Cons: "No lemonade available"
Cons: "The lavatory smell. How about have some air freshener like Emirates airline."
Cons: "Baggage fees."
Cons: "I was seated at the emergency exit, seat 17a. Flight attended tells everyone that were responsible to open the emergency door and we must know english. For some crazy reason she singles me out and says "you understand that sir". My neighbor in seat 17b said "she told you off hahaha". I was embarrassed."
Pros: "Best flight attendants in a long time. Lots of fun!"
Cons: "seats seemed extremely narrow"
Cons: "I was sent to the wrong city making my flight time more tiring and longer from Washington D.C. to Seattle to Portland to Honolulu. I was told I would get a $25.00 waiver and did not. Mean while the representative never asked me for id. On the return home I explained to the representative what had happened she kindly apologized for the rep not asking for my id and also saying she would give me a waiver that did not happen so the rep waived my baggage fee on my departure back. Unfortunately I ended up loosing my wallet during my layover because I was overwhelmed with going to a city that was never a part of my itinerary. On the way back to Washington D.C there was massive turbulence but the staff at Alaska airline did not make an announcement or serve any kind of drink for the first four hours. Finally the last hour and twenty minutes people finally came around. Overall I am turned off with the customer service I received,"
Pros: "Crew was very professional. Flight was very smooth and pleasant."
Pros: "Great crew - very friendly and helpful."
Cons: "No screens, so no entertainment -- which is annoying on a 5 hour flight."
Pros: "On time to the minute"
Cons: "--Useless underseat space for aisle seats --Rude, unhelpful attendant --Meal never offered --Alaska now prohibits refilling of water bottles or coffee mugs or reuse of plastic/paper cups, Very thirsty flight for a ZeroWaste passenger. Etc."
Cons: "When you changed board gate, please let us know through broadcast and write notice on the previous gate."
Pros: "I think Alaska is trying hard to compete with the big boys, and they do a good job. Seats are comfortable and the entertainment device is really good."
Cons: "The Seattle airport needs to get it together and expedite the security process. So slow, some people likely missed their connection, and definitely most were at heightened levels of anxiety."
Pros: "The flight was on time and the service at the gate and in the plane was outstanding."
Cons: "Wish they offered more free TV programs on their in flight video system."
Cons: "Had to change my flight- $125 cancellation fee is almost as much as the flight itself. At least let people use their credit on Alaska like Southwest does! Makes me hesitant to ever book with them again."
Pros: "Great service , great crew members treat you with so much respect and help you the best they can. They need to train the staff from America Airlines."
Pros: "The food, the service, the ability to charge my phone"
Cons: "Still haven't received email from Alaska with voucher for bag that was damaged on the DCA-PDX leg. Alaska PDX supervisor stated it would arrive within 24 hours, which was on 8/12/16."
Cons: "I reach at airport on time and report at customer service but it was for my surprise to to hear from the counter person that I was late and my flight is gone (though I saw same flight was there after about half an hour). Then they put me on later flight and charged me $25 for that. When I appealed the counter lady said "$25 is better otherwise you would have to pay $125.""
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Cons: "Flight was delayed by an hour. No explanation given"
Cons: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"
Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
Cons: "Seats could’ve been assigned ahead of time"
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Pros: "The service, free entertainment."
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Cons: "There was no rhyme nor reason for who boarded first"
Pros: "Great service by gate operators."
Cons: "TSA process"
Pros: "Staff tried to be helpful"
Cons: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Cons: "Being late"
Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Cons: "no access to sky club"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Pros: "the flight was on time and the staff very helpful"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "People are good"
Cons: "Flight delays!"
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "Very informative staff"
Cons: "Was late"
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Cons: "The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!"
Cons: "If the flight just got cancelled from the get-go and if the airline reimbursed us or gave us flight credit."
Cons: "They lost my luggage in transit from Toronto to Calgary"
Pros: "crew was very friendly"
Cons: "seat no so comfy"
Cons: "Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight."
Pros: "Roomie seat. Professional curdious crew. Fast smooth flight. Westjet connect access for entertainment."
Pros: "We were a little cramped in, but overall it was nice."
Cons: "Not much. It was a quick flight overall."
Pros: "Crew was good, on time, good landing"
Cons: "could have a bit more leg room"
Pros: "Price was excellent"
Cons: "Long delay in Calgary for omward flight. Mass confusion at boarding gates."
Cons: "Don't like having to download app for entertainment....some devices not current enough to download.. Not everyone has devices Kids disappointed..prefer Alaska monitors"
Pros: "The flight was cancelled at the last minute I had to buy another flight with Air Canada that cost me double the price and i was stuck at the airport all day !!!! The Air Canada flight was at 6.30pm ,and the West Jet was suppose to leave at 11.30am"
Pros: "No ability to change dates of flight."
Cons: "Paying a charge to change flight"
Cons: "We wait on board so long."
Cons: "Way too cramped. Only 1 washroom."
Pros: "Staff are cute"
Pros: "Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again."
Cons: "No food on plane, no entertainment,( unless you download the app) Above pilfered items"
Pros: "The stewardess was awesome."
Pros: "On time and friendly! This was my first experience with West Jet. If the opportunity comes along...I will gladly travel with them again."
Pros: "No hassle boarding and smooth flight. Courteous flight attendants."
Cons: "Wifi capability to watch movies was weak. I in fact paid for wifi on the way to Canada on June 28, but was not able to use the wifi at all. It could have been my laptops browser issue. All and all, great flight."
Pros: "Enough space for long legs."
Cons: "Need more variety in snacks on the longer trips."
Pros: "WE arrived early!!!"
Pros: "Friendly and helpful staff."
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Pros: "Crew is always great."
Cons: "The Encore planes are the cramped, noisy and slower Q400. If you request a window seat expect the possibility that you won’t be able to comfortably place both feet on the floor. Added bonus, to balance the plane they sometimes need to request passengers to move from the front to the back which slows down departure times."
Pros: "The Flight Attendants were excellent!"
Pros: "WJ gave us meal and hotel vouchers."
Cons: "See headline"
Pros: "The wifi inflight service"
Cons: "No food, only snacks."
Pros: "I just love WestJet"
Pros: "The staff remained positive in a negative situation."
Cons: "The time delay was unfortunate. If we receive a reimbursement for out lost time, everyone will respect WestJet again."
Pros: "Nice flight crew."
Cons: "Ground crew couldn’t get luggage on plane fast enough because of lack of staff so we sat on tarmac for 2 hours."
Pros: "Honestly, I slept on my flight so I miss all the perks. I’d assume everything was fine since they let me sleep. They also let me board early since my foot was in a cast."
Cons: "Flight was delayed, but not by much."
Pros: "I preordered a Chopped Leaf salad and would do again. I like that West Jet loads back of plane first."
Cons: "Entertainment system wasn’t available from Vancouver to Toronto."
Pros: "We flew - we landed"
Cons: "Six family members travelling together... you’d think you could sit together wouldn’t you! Coffee & pretzel/cookie for a 3hr flight. Landed just after 1700, waited for luggage for almost one hour... good thing it wasn’t an A380 or 747."
Cons: "The flight was somewhat delayed but everywhere it announced it was in time. Even at the luggage carousel upon arrival. Must keep the statistics up!!"
Pros: "Friendly crew"
Cons: "Entertainment selection is lacking."
Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."
Cons: "On my ticket I had my wife, my mother-in-law and my two kids guess what, my wife and kid was marked as children and my one month was marked as adult, because of this we had to waste so much time in fixing this, the flight was early morning and we had planned to buy the breakfast from the airport because of this we couldn’t even buy breakfast we had to literally run for the flight"
Pros: "On time departures and arrival."
Cons: "Internet didn’t really work."
Pros: "On time, clean, friendly staff."
Cons: "Crew missed me with the drink cart."
Cons: "They were supposed to pick up my mom at security and take her to the gate because she just had surgery and they didn’t tell the person driving the cart."
Pros: "Very good"
Cons: "Food v"
Pros: "Great service. Friendly. Connections are well timed so you dont have to wait long to transfer."
Pros: "Clean and comfortable seating and polite and helpful crew."
Pros: "Everyone was so friendly and helpful and kind. Keep up the good work! !!"
Cons: "Not a thing."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "My daughter ordered the tickets for us but she didn't pick seats. We forget to pre checked in, either. Our flight was very full so We are so lucky got the first class seats! This is the first time in our life with first class experiences! It was on the July 4th and saw a lots of fireworks in the airplane! We are so exciting! Thank you for West Jet Airline!"
Cons: "One can get free beer or wine but no tomato juice?"
Pros: "Constant thanks from crew for the passenger patience with delays due to flight crew, and then weather delays - 2 hrs total Liked the captain came out to speak, clearly I might add, to explain the weather delays and provide updates..."
Cons: "Can't complain about what was beyond my control, but flight crew needing to come from another flight and then the other side of the airport to set up, resulting in hour delay - seems like alternative should have been available or system needs a process review to improve efficiency"
Pros: "Overall the flights with WestJest were fine, we only had bad treatment from a staff at the Toronto airport back to our country. In the flight the hostess very friendly and did everything possible to serve us well even though we do not speak English well"
Cons: "We only had bad treatment from a staff at the Toronto airport."
Pros: "The crews on Westjet have always been great. They, more than anything else, make flying on Westjet very enjoyable. :)"
Cons: "It feels like the seats get a tiny bit closer to the ones in front of you every time we fly!!! We wish you had more "plus" seats -- haven't been able to book them the last couple of times that we flew. :("
Pros: "The crew's exemplary customer service and friendly attitude made this flight a pleasurable experience."
Pros: "gooe friendly service. Flights were on time. Embraer 1900 performed well."
Cons: "More English tranlation"
Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."
Cons: "Cleaning the bathroom"
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Pros: "The flight was fast and with no delays"
Cons: "They charged me extra 14 USD for checking in, I had never being charged extra for that."
Cons: "Went to check in baggage and had my paid receipt and Aeromexico insisted luggage wasn’t paid for and we had to double pay at the airport so we didn’t miss our flight! RIDICULOUS! Wake up Aeromexico and KIWI booking!!!"
Cons: "When I bought my tickets I didn’t realize it was called a basic ticket. So when I tried to upgrade my tickets they told me I couldn’t. I have never had an airline not want to let me pay the difference for a better seat when the flight was only half full."
Pros: "I liked that there was no bag fee. A meal was included with each flight. Complimentary cocktail! Free entertainment and all flights were on time!"
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "The flight from Vancouver to Mexico by Aeromexico was cancelled. I was assigned a different flight at 6am the next morning and we could not board in the last minute when we were at the door (it looks like the flight was overbooked)... Finally we are in Lima but our luggage is lost."
Cons: "Please let me know what can we do.. Is there any kind of compensation we are entitled to after going through all this..."
Cons: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."
Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Cons: "Very happy, excellent!!"
Pros: "the crew was very gentle."
Cons: "I could not get my chair in a more confortable position to sleep, it did not work. Because of that my 6 hour and a half trip was very long and unconfortable and i ended up with pain in my lower back."
Cons: "Will not travel with this airline again"
Pros: "I enjoyed it"
Cons: "Good overall service"
Cons: "I don’t like the food"
Cons: "I actually arrived early, which turned out to be a mistake, because Aeromexico moved the gate to the farthest possible new gate location while I was away getting a sandwich, which was itself delayed. When I noticed the change, I ran to the new gate and waited 10 minutes while they talked to the boarding people, who wouldn't let me on. After several hours of bag retrieval, having to buy a new full price ticket, having my cards declined due to the price and circumstances, having to go through 2+ wrong directions for each step of the process, determining that maybe one employee in five could speak even minimal English in an international airport, I finally got on a Delta flight. In sum, won't be flying on Aeromexico in future."
Cons: "Took us one hour to taxi out to the runway."
Cons: "The personal in the frond desk in Mexico City it is very incompetent I think this guys need more trainee and need to have more respect for the customers. because if this guys thing the customers pay his salaries and no be to arrogant whit the customers."
Pros: "On time. Good entertainment"
Cons: "Food too salty"
Pros: "good customer service,take care everything ok"
Cons: "no problems at this time"
Pros: "I’ve upgraded to executive and the service was excellent"
Pros: "Nice fight. Attentive crew."
Pros: "I like the staff, the seats, the entertainment"
Cons: "International flight. 5 hours. Entertainment system did not work at all for the entire plane. For the entire flight. TERRIBLE."
Pros: "I didn’t like anything"
Cons: "They didn’t do procedures letting us know to look at the board to see the flights and the gate we were going to come out at. The gate was changed last minute we didn’t hear no announcements this was our first time flight out from Mexico to Tijuana and because we were not well informed we missed our flight, aroeMexico Employees were really rude when asked to see if we could get out flight replaced. Didn’t help at all. We ended having to buy 2 new tickets. Awful will not recommend this flight to anyone."
Pros: "Overall great experience."
Cons: "The person in Aeromexico balcony didn't have training to attend clientes in the best way. She didn't know how to add miles to my number of fidelity and she told me that she can't change my seat to the aisle, because the sistem was not working and her english was very poor too... Very poor service."
Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."
Pros: "We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees"
Pros: "Everything was excellent!!"
Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"
Cons: "I didn’t like the food"
Pros: "Confortable seats, food on board and free! Nice service"
Cons: "Mexico Airport can be confusing. You have to be prepared to ask Aeromexico’s staff for help. They are very helpful though!"
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "The lights went out so you could sleep"
Cons: "The check In process took an hour for no reason. I can only assume the staff were new because everyone who went on strike recently got fired or quit. That or they were on permanent siesta because the line ups weren’t even long. They were just slow, lazy and lacked knowledge."
Cons: "The gogoinflight internet service didn't work, despite following instructions provided. I was able to connect to wifi, but the server would not respond. As a result, I was not able to complete the work I needed to do."
Pros: "On time"
Cons: "No comments"
Pros: "liked the seat and the space. a blanket provided without asking"
Pros: "Tv in headrest"
Cons: "Boeing delay... ac not working properly"
Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."
Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."
Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Pros: "Price! And aervife"
Cons: "La aerolinea nondeja documentar ni una maleta en viaje internacionaybesones fuera de lanley ybdijeron q estan amparadoos a esa ley"
Pros: "food was good"
Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."
Pros: "Aeromexico was great!!"
Cons: "I didn't win the only time y played. Everything was great"
Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."
Cons: "It apparently was not noticed until the last minute that the plane parked at the designated gate was not the right plane. Just as we were ready to board, had to change gates. the announcement of new gate was not in clear English. Instead of saying 'C' as in Charlie, just C3, which sounded like a D, which would have been a concourse change. Little things, but they add up, when your previous flight was late on arrival."
Cons: "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "Crew service"
Cons: "Very cramped seating Delays on both flights"
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Cons: "Too cold on the plane"
Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."
Cons: "Cero entretaintment"
Pros: "Once I made it, they worked to get me on the plane from Chicago quickly."
Cons: "I barely made it for my flight in Chicago and that was with running. They were already boarding the other plane when my plane from Hattiesburg landed. Earlier in the day I had to get them to change my flight from Chicago in Hattiesburg because it wasn't changed for me when the delay had my original flight leaving before I was to land in Chicago. I don't fault them for someone getting sick at the last minute or my inconvenience, but it was still inconvenient."
Pros: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"
Cons: "At 6'1" the seats are too small and close together."
Pros: "The flight was fine, no complaints from JFK to DCA, luckily at JFK they gave us priority check-in forms to help us skip a few lines to get through faster for our connecting flight to DCA."
Pros: "Nothing good to say at all about American Airlines. #IHATEAMERICANAIRLINES"
Cons: "We boarde on time, however there was no air conditioning or lighting on. After fully boarding we were told the pilots were going to be an hour delayed coming in! Oh yeah, and the fancy new seats don't have power outlets. #IHateAmericanAirlines"
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."
Pros: "Online check in scanning my phone and having my seat already picked out. Informative while on the flight and great spacing. Also like to know that there still is free carry ons allowed."
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Cons: "Never enough leg room!"
Pros: "Flight was quick, seamless, on-time, and comfortable. WiFi available. Arrived 10 minutes early. Recommend the shuttle because if you don't get one flight, they'll get you on the next. These days, the shuttle is more dependable than Amtrak."
Cons: "Would appreciate a USB port or an outlet."
Cons: "I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead."
Pros: "Crew was good."
Cons: "Boarding is terrible at DCA for commuter flights. You get on a bus packed in like sardines and the stand there for 15 minutes."
Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."
Pros: "Everything was fine---smooth flight, no problems until after landing."
Cons: "We waited 45 minutes on the tarmac for a gate before we could deplane."
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Cons: "Delayed flight, moderately friendly crew, moderately comfortable flight, expensive."
Pros: "Everything was fine except it was inexplicably late!"
Cons: "It was over 30mins late for no reason!"
Pros: "Courteous crew, easy experience smooth "get in and get out" process"
Cons: "Flight was late due to weather but that's beyond anyone's control obviously"
Cons: "Bags left behind."
Pros: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Cons: "Mentioned above"
Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the planeapproximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."
Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."
Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Pros: "The quick boarding and kind flight attendants"
Cons: "Seat wouldn't recline. Somewhat nauseous smell at first."
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "All went well with the exception the crew was late"
Cons: "Crew was late"
Cons: "The check in process took to long. In line more than an hour."
Pros: "Flight was fine."
Cons: "Diverted due to low weather and low fuel. Sat on the tarmac for almost two hours before we could get fuel and be on our way."
Pros: "Ground delay but we still got there in time and I made a close connectionshort flight"
Cons: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."
Pros: "Very professional. Overall great. WiFi was free. Very fast. Left 3 minutes early and arrived 17 minutes early."
Cons: "Made me reprint my boarding pass. Bad food. No outlets. No in-flight entertainment."
Pros: "Great free Wi-Fi with a variety of movies to watch. Helpful, friendly crew."
Pros: "Excellent for a short flight. Good entertainment and a smooth ride."
Pros: "No flight to charlotte"
Cons: "Read above"
Airlines flying from British Columbia to Washington Reagan-National have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from British Columbia to Washington Reagan-National
Masks required on board, masks provided on flights from British Columbia to Washington Reagan-National
Social distancing seating
Middle seats unavailable to book on flights from British Columbia to Washington Reagan-National
Testing for antibodies, testing for symptoms for flights from British Columbia to Washington Reagan-National
Waiving of change fees. Search flexible flights from British Columbia to Washington Reagan-National