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Round-trip
Economy
Washington (WAS)
Durban King Shaka Intl
Sun. 16/5
Sun. 23/5
Any month
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Good to know

Low season

MarchBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (13% more expensive on average)

Average price round-trip

C$ 1,647(avg. price over the last 2 weeks)

Good deal round-trip

C$ 894or less

Good deal one-way

C$ 750or less

Top tips for finding cheap flights to Durban

  • Looking for cheap airfare to Durban? 25% of our users found tickets to Durban for the following prices or less: From Calgary C$ 958 one-way - C$ 1,184 round-trip, from Kelowna C$ 1,467 round-trip, from Ottawa C$ 2,239 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be May, June and July. The cheapest month to fly to Durban is March.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Durban flight deals.

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Top 4 airlines flying to Durban King Shaka Intl

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,976 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"

Pros: "Nothing"
Cons: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"

Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pros: "Easy Boarding, nice crew"
Cons: "More vegetarian food options"

Pros: "attentive crew. comfortable seating. good food options"

Pros: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Cons: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."

Pros: "Seats were comfortable but space was narrow"
Cons: "Please give space between front and back seats"

Pros: "Amazing crew. Great service in economy."

Pros: "Great staff, great comfort. Great airline!"
Cons: "The boarding system is somewhat confusing with 5 different zonings."

Pros: "Uneventful flight. Baby in next row only cried intermittently"
Cons: "Please place crying babies in a sound-proof compartment"

Pros: "It was an ok experience, improved by the head of attendants at the end"
Cons: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Pros: "Everything is perfect"

Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"

Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."

Cons: "Really we enjoyed this fly"

Cons: "Entertainment for a 4 hr flight was terrible"

Pros: "Ambiance"

Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints great flight"

Pros: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Cons: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"

Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."

Pros: "Friendly and helpful staff."
Cons: "No entertainment available. A very old plane."

Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."

Pros: "Terry was wonderful"
Cons: "N/A"

Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."

Pros: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Cons: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"

Pros: "Seat was comfortable entertainment was nice food was excellent"
Cons: "Nothing"

Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."

Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "I liked staff , boarding was organized food was not very good needs to be improved"

Pros: "Completely satisfied. Excellent all the way!"
Cons: "Everything was perfect. Thank You."

Pros: "Nothing!"
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"

Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."

Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing.every thing is fine"

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "Excellent service everyone was generous"

Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."

Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Cons: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."

Pros: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."

Pros: "Food was good."
Cons: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."

Pros: "Good"
Cons: "Okay"

Cons: "Still stuck in Doha! Flight hasn't happened yet!"

Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."

Pros: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."

Pros: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Cons: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."

Pros: "Yes"
Cons: "All good"

Cons: "I wish the 777 had slightly wider seats like the A380"

Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"

Pros: "Plane was modern and more comfortable than most"
Cons: "I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up."

Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"

Cons: "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"

Pros: "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
Cons: "Was nicr"

Cons: "Evrything was fantastic"

Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

Pros: "entertainment options"
Cons: "They ran out of chicken for the back part of the plane so we all had salmon"

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."

Pros: "Friendly cabin crew, new movies"
Cons: "Long wait after boarding before takeoff"

Pros: "The comfort and smooth boarding procedure"

Pros: "On time, chose the raw meal which was excellent."
Cons: "Nothing!"

Pros: "Smooth flight. Attentive crew. Good entertainment options"
Cons: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."

Pros: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Cons: "Not enough recline in economy to really b comfortable for a long flight"

Pros: "Breakfast and lunch were both tasty"
Cons: "Had to wait an hour for our bags at BHX"

Pros: "Food is good . Service is good"
Cons: "Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed."

Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."

Cons: "Very good"

Pros: "The service was good."
Cons: "Food was horrible."

Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"

Cons: "This was a fraudulent charge!!"

Pros: "Good food."

Pros: "Food and entertainment"
Cons: "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"

Pros: "Aircraft was fantastic, great cabin crew helpful, toilets bigger than usual, seat space good. Thanks Emirates"
Cons: "I think Emirates should consider serving the cocktails/pre-meal drinks before the meal - after all, Gin and Tonic or Martinis just don't work during after meals. But this is minor gripe, the airline is great."

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "Flawless flight, great service, comfortable seats."

Pros: "Was upgraded to business class. Crew was incredible, food was incredible."
Cons: "Everything was perfect"

Pros: "Flight was quiet and very well organized"
Cons: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."

Pros: "food and timing services staff behavior and treats excellent"
Cons: "pls replace drinking water bottles (small) in the place of cups"

Pros: "So easy to check in and tranfer at Dubai"
Cons: "Quite difficult at times to manage the film options on screen"

Pros: "The flight left Kabul on schedule and we were at Dubai ahead of time. The flight was very comfortable."

Pros: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
Cons: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"

Pros: "The crew were friendly."
Cons: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"

Pros: "In my way to Dubai, I asked the gentleman not to put me in the middle, when I get in found myself in a middle row middle seat. Food choices chicken, steak, and stuffed zucchini all are nasty. Also, I was told that business class luggage comes out first that wasn't true on both leg of the trip. Also, I wasn't told that I have a lounge to hang out until the boarding time. In my way back it was same exact food menu service is mediocre at best very demanding flight attendants. Also the luggage came out towards the end . I told my friend I travelled with that this would be my last time to use Emirates airline"
Cons: "The flight being on time"

Pros: "Bag claim at AMD very poor took 2 hours to claim bags from converted belt ??"
Cons: "No up grade was given to me because you did not realese the profit that you wanted from my purchase never will I boy a ticket from you or your partners I am a medallion card holder as well amex centurion card holder very up set cheap is not always nice. ?? Ashok patel"

Pros: "Very comfortable flight. Had a few hours sleep also. Very happy."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Pros: "Crew and service were great. Food was very good."
Cons: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."

Pros: "Selection of food, BIG toilets good service"
Cons: "The way the head phones was taken and the Blanket. It was rought."

Pros: "Everything was great."

Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"

Pros: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Cons: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"

Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"

Pros: "Service."
Cons: "Cramped seats, small luggage space, outdated entertainment options."

Pros: "Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety"
Cons: "Sometimes, food Some seats were too tight."

Cons: "They cancelled my flight"

Pros: "The crew was great and service and meals where wonderful"

Pros: "The Turkish crew is very attentive and nice."
Cons: "Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often."

Pros: "They were helpful"
Cons: "The entertainment services on the plane"

Cons: "Everything is exellent"

Cons: "Flight attendants have limited English fluency."

Pros: "my flight never happened I am still sitting here waiting over 24hours later..."

Cons: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Pros: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Cons: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."

Pros: "Friendly and helpful staff, clean."
Cons: "The flight was extremely hot the whole time. it was very uncomfortable."

Cons: "Missed this flight due a layover and had to wait in the airport overnight."

Pros: "Super"

Pros: "Better than all others at this time."

Cons: "Flight 3 hrs late"

Cons: "Boarding was disorganized."

Pros: "This Airline is one of my favourite."
Cons: "Good service and decent planes.Hardly any delays."

Pros: "Typical short business class. Quality was still nice. Room to spread out and crew was accommodating"
Cons: "No priority boarding for business. And still no beverage service before take off (alcohol)."

Pros: "Service is good, and food as well."

Pros: "On time"
Cons: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"

Pros: "Will never buy ticket with you"
Cons: "Bad service and flight"

Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pros: "As always Business Class on Turkishwas an excellent experience. Good food and cabin service."
Cons: "Cabin was dirty, liquid stains on lighting fixture. Arm rested were dirty."

Cons: "they delayed the flight so i lost my checked in connection"

Pros: "excellent service."
Cons: "internet should be free."

Cons: "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."

Cons: "Food"

Pros: "Smooth flight, great food"
Cons: "Other passengers."

Pros: "Everything was great!"

Pros: "Easy to board, friendly, good food."
Cons: "It was too hot inside, the air was on but not very high maybe 76-78. Could not sleep because it was so uncomfortably warm"

Pros: "Excellent food"
Cons: "Long wait for toilet"

Pros: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Cons: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."

Pros: "The crew was very attentive and the food is amazing"
Cons: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Cons: "Change fee was $1100.00 (that is eleven hundred dollars) for the return trip"

Pros: "Great service"

Pros: "Lots of crew members Pay attention Food was good"
Cons: "The boarding was chaotic"

Pros: "Food was excellent."
Cons: "Can't think of anything."

Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Pros: "Staff was great."
Cons: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

Pros: "Everything was great"
Cons: "My suitcase is dirty and full of grease on the side"

Pros: "Flight crew did a wonderful job and truly looked to be enjoying their work! The meal was far better than those on bigger airlines. Metal flatware! Combination of everything made for a nice journey with little opportunity for disappointment! Wonderful experience!"

Pros: "The personal is always very very friendly."
Cons: "We did not have any TV"

Pros: "Everything."

Pros: "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
Cons: "Boarding a bit of a zoo. Long lines at passport control."

Pros: "EverThing was excelentní bit doménových s feet smetl hořické"

Pros: "This is a 12 hour flight - but we have no complaints whatsoever - by far our best experience and we have flown all of the big mid-east airlines."
Cons: "The entertainment system was a bit dated, touch screen did not work well. The leg-room was tight but I am of average height. Would have been tough for someone over 6ft."

Pros: "Always friendly staff, never feels like you are a bother to them. Comfortable seats & they have frequent service."
Cons: "The older version of the plane with the fabric seats is not so great."

Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"

Pros: "Attention & willingness to help. Very pleasant flight from start to finish"

Pros: "On one of the flights I had no one next to me, so I could be more comfortable. I feel great when that happens. Also, the food is always great and the staff very friendly. You are my favourite airline. Lizzie"

Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"

Pros: "Very old aircraft. Looked extremely run down and many things were broken."

Cons: "Just not enough room in the economy class, especially when the person in front reclines their seat."

Cons: "Overbooked flights led to a missed connection resulting in a 12 hour layover"

Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."

Cons: "My bags were delayed, and ten days later, I still don't have them."

Pros: "Crew was the friendliest I have met in a long time."
Cons: "Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again."

Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."

Pros: "Warm welcome, on time and comfortable"

Cons: "Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow."

Pros: "Helpful and friendly staff"
Cons: "Filth plane"

Pros: "There was a guy snoring before we even took off in the air and the cabin crew told him it waa disturbing some passengers and I was so grateful for that!"
Cons: "I missed the food trolly when I went to the loo because the journey only took an hour!"

Cons: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."

Pros: "Food servir das ver good. Flights attendants work ver card and seré ver attentive"
Cons: "Some bathrooms found have bien a Little3 cleaner"

Pros: "Very good"

Pros: "Nice aircraft! Very modern."

Pros: "Food was decent and it was nice to have all drinks included (but after the first one you had to go to the galley to get a drink)."
Cons: "Definitely an older plane with very narrow seats and very little legroom compared to other long haul flights that I have been on. They only delivered drinks once and then if you wanted any more you had to climb over people and go to the galley to obtaining yourself. Plane was also very warm so it was hard to get comfortable and there was not much airflow to cool you off."

Pros: "Entertaiment"
Cons: "The crew could be quite curt at times"

Cons: "Drinks not complimentary. The tickets we bought come with one checked bag for free, but the airline said since we bought it on Kayak it doesn't come with a free checked bag. Had to pay an extra $40 for each. Deceptive policy if you ask me on behalf of British Airways."

Pros: "Crew was great, food was excellent."

Pros: "Customer service."
Cons: "Entertainment need more movies"

Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."

Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"

Pros: "I feel safe and comfortable in British Airways."
Cons: "The ticket is too expensive ."

Pros: "Liked the food and drink service, as well as the on flight entertainment, movies, games, language game."

Pros: "Comfort but only since I paid extra to upgrade to business class. World Traveler Plus is mediocre at best."
Cons: "Boarding process was chaotic."

Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"

Cons: "There was a new born next to me and actually it was difficult to sleep."

Cons: "Flight canceled want able to rebook"

Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"

Pros: "Dinner, friendly crew"
Cons: "Quality of entertainment"

Pros: "Crew was late due to Thanksgiving traffic. The Crew was then very rude during the flight and unapologetic for what has to be the most ridiculous reason for a flight delay I have ever experienced. If a passenger had that excuse, do you think the airline would wait for the passenger? Lame."

Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"

Pros: "Crew was nice"
Cons: "Charged us 1/2 adult fare for lap infant. Lied to us we had assigned seats. Would not let us check in online. Lied at terminal we had bulkhead with area for infant. Incompetence and lying at several points. We have flown on multiple airlines with infant without any of these problems. VERY poor airlines."

Pros: "Crew was fine. Didn't really do much."
Cons: "No food or beverage served on this 1.5 hour flight unless you paid extra. Not even water. Had to pay extra to select seats. You could wait until the day of the flight and do it for free. I wish I was informed of this before purchasing the non-refundable ticket. BA "customer service" was absolutely no help on this front and merely reiterated their policy. They are NOT a premium carrier and their practices have relegated them to bargain carrier status. I will not fly BA again."

Cons: "Food was not good"

Pros: "The information provided while waiting for the flight to take off was informative."
Cons: "I was not able to choose a better sit or buy an upgrade on line and this was not possible while checking in even though it show on line I could it did not allow me."

Pros: "Having to climb upto the aircraft was somewhat inconsiderate to the elderly. I hate to think having to do this in the Winter."
Cons: "The impersonal attitude of the crew. Extremely limited leg space in the economy class."

Pros: "On time."
Cons: "Economy seat space is inappropriate for any paying customer."

Cons: "Went to the wrong place and then had to have wheelchair service to get me to the gate on time! Which he did for which I am most grateful! Am not familiar with European customs for travel!"

Pros: "Great service and experience."
Cons: "The boarding was a little long."

Pros: "Only 40 people on the flight. Fast flight Nice to Heathrow. Got in 20 min early. That is what happens when the flight is almost empty. But then we had to wind our way from Terminal #5 to #2."
Cons: "No free food or drink. One guy on board could afford the 16£ champagne at lunch time. Must of had a craving."

Pros: "Nothing"
Cons: "no complimentary water and coffee and more."

Pros: "Usual efficient BA. Understated customer care"
Cons: "Flight was delayed. BA has started charging for sandwiches in economy. Have they decided to join the ranks of Ryan air and EasyJet? What next - Charging for food and drinks in economy on long haul and become like American, United and Delta? Where is the brand defferentiator? Someone in BA needs to understand that BA is perceived as a premium brand. Don't devalue it"

Pros: "787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen."
Cons: "Crew"

Cons: "My connecting flight was late, and I missed this flight."

Cons: "The food"

Pros: "Entertainment: American Airlines had a great selection of movies."
Cons: "American did not check my luggage to my final destination, even though they should have. Spoke with an American Airline luggage rep at Heathrow; he was rude and condescending - "You go get your luggage from Terminal 3 and bring it to Terminal 5. If you don't, your luggage is not going to with you!" Thankfully a more reasonable British Airways agent at T3 took care of this."

Pros: "- Pleasant and helpful crew - clean restrooms - quick and stress-free boarding"
Cons: "- Cramped seats - A bit uncomfortably cold at times even with the blanket"

Pros: "The British Airways staff was good. The food was decent, we took off on time and the loading and unloading of the plane was orderly and efficient."
Cons: "The Boeing 787 'Dreamliner' is a a sardine can with wings. I'll admit, I'm a 6'5'' man, but I'm slim and in good shape. I fly often on many airlines. I'm also not a rich man and I fly coach. The legroom was pathetic, and despite being a slim guy I felt crowded, jostled and uncomfortable. I will avoid the plane at all costs in the future."

Read more about Qatar Airways
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