Find cheap flights to Galway

Find cheap flights to Galway

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Boston (BOS)
Galway
Tue. 7/12
Tue. 14/12
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Good to know

Low season

February

High season

January

Average price round-trip

C$ 1,123

Good deal round-trip

C$ 805
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (13% more expensive on average)
(avg. price over the last 2 weeks)
or less

Top tips for finding cheap flights to Galway

  • There is no major airport in Galway. It is instead served by Shannon Airport.
  • Looking for cheap airfare to Galway? 25% of our users found tickets to Galway for the following prices or less: From Toronto C$ 805 round-trip, from Calgary C$ 1,067 round-trip, from Vancouver Intl C$ 1,127 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, February and December. The cheapest month to fly to Galway is February.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Galway flight deals.

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Top 3 airlines flying to Galway

Scores according to KAYAK customer reviews

7.3
British Airways
Overall score based on 23,142 reviews
7.5
Boarding
7.2
Comfort
7.9
Crew
6.9
Entertainment
6.8
Food
Airline reviews

Pros: "Nicer and cleaner airplane, food was above average and entertainment was good."
Cons: "Chaotic boarding, stewardess hit me with the food cart while I was seated and didn't apologiza and looked at me in a very rude manner."

Cons: "British Airways lost out luggage as well as everyone in my party. All 10 pieces never made it on the connecting flight . To make matters worse the line to fill out lost luggage forms was over a 2 hour wait. The people working there were rude and not helpful. No answers after calling from my hotel in Spain. Again rude and not helpful ."

Pros: "Cleanness and convenience."
Cons: "Seat selection only 24 hours ahead."

Pros: "-Very professional and friendly crew -Good food and drink service -Comfortable settings (I felt that my 10hr flight went by super quick) Difenitely flying British again!"

Cons: "Flight left late and no effort to retrieve my luggage as it arrived days latermeat was so uncomfortable and couldn't recline because of person behind memonetary carts going back and forth run over my foot three timescity have flown overseas a few timescan year and never had so many carts going back and forth carelessly like this"

Pros: "Food was all right."
Cons: "So cramped in coach with little legroom for taller people and seatmate spread so much that was forced to sit cockeyed and spill out into the aisle where I was constantly bumped and knocked. For 8 hours."

Pros: "Flight crew very nice."
Cons: "Tv touch screen unresponsive, kept starting movie over."

Pros: "the flight crew was amazing and the confort level was very high with headphones, blankets and a great selection of movies which i highly enjoyed"
Cons: "Food. I got severe diarrhea about 8 hrs after lunch service and was up during the night dealing with it. That lunch was the only thing different im my diet it that day. Ba is a good airline but food safety and having food that might not spoil would be ideal"

Cons: "A face wipe towel would have been good. Poor direction for gates at the airport."

Pros: "Great Friendly Cabin Crew"
Cons: "Entertainment System Poor choice of films - Bad Sound System"

Pros: "Flight took off on time. Boarding was organized."
Cons: "Cabin was cramped. Food quality was so so."

Pros: "Crew were brilliant and I felt well looked-after."
Cons: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Pros: "The service, was excellent"
Cons: "Other passengers not respecting the crews instructions....."

Cons: "Zero snacks, not even for purchase. London to Texas is a really long way to not be able to purchase snacks other than the meals they provide."

Cons: "Ba got me too late to terminal to catch connecting flight to lax on air NZ"

Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."

Pros: "Spacious seating ....excellent service"
Cons: "Perfect"

Pros: "Good food and great crew!"
Cons: "Being 6'2" is the worst when traveling economic."

Pros: "Not much"
Cons: "Our trip to Vienna from London was less appealing than the one from Montreal to London. No food, no entertainment and seat space was cramped which reminded me of my Air Transat experiences."

Pros: "Food was good , very comfortable seats and the time we departed to the time we arrive I will rate it 10 out of ten I felt as if I was on a 2 hours flight . It’s was just one of those wonderful BA flight I can’t forget"
Cons: "It’s was just the hassle to get from Terminal 5 to Terminal 3 with luggage but made it all in all"

Pros: "Boarding went fast, staff was friendly, security information on screen, so it was easy to follow."
Cons: "We had a 30 minute delay, didn’t get any information about why leaving late and why flying in circles over London... would understand if I would’ve known zhe reason."

Pros: "The title says it all"

Cons: "They insisted we check in our hand carries for free because the plane was full. So we did. They ended up leaving one of them in London. No entertainment. No free snack."

Pros: "Quick"
Cons: "Nothing. The flight was quick and boarding was easy"

Cons: "Very old entertainment system."

Pros: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Cons: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pros: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Cons: "Nothing could have been better."

Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."

Pros: "This was actually a very pleasant trip. Left a few minutes late (minor mechanical issue) but arrived right on time. Crew was courteous and efficient. The food was the best I have had on any airline in years. Entertainment included a good selection of recent movies."
Cons: "I'm 6'2" and slender - those seats are tight in both leg room and shoulder width, hence the "OK" rating for comfort. I was fortunate that my seat mates were also slender so none of us overlapped the armrests, and that the person ahead of me never reclined their seat because I have no idea of where my legs would have fitted had they done so. The only other gripe is that the volume of the entertainment system seems disconnected from the announcement system. The announcement system is WAY louder than the entertainment system - painfully so. I noticed many others around me also ripping off their headphones when a crew announcement commenced."

Cons: "increasingly reducing space. person sitting next to me overweight and made it uncomfortable for me during the entire trip."

Pros: "On time and staff"
Cons: "Too little space for seating!"

Pros: "Flight itself was fine."
Cons: "Boarding was chaotic -- over an hour in line (and I have priority) and nearly missed the flight. Not providing free water or something is an embarrassment. Money-grubbing has its limits."

Pros: "Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit."
Cons: "In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh."

Pros: "The crew were super helpful and attentive."
Cons: "Food was not the best, the leg room was ridiculously small and the entertainment system had some issues, but all in was a nice trip"

Pros: "No lines."
Cons: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."

Pros: "Excellent flight."
Cons: "Cramped and no free tea/coffee"

Pros: "The crew were great"
Cons: "The meal served left much to be desired."

Cons: "The flight left 2 hours late. The seats were cramped."

Pros: "Flight good."
Cons: "Your website didn’t tell us bags not included. Cost me an extra£200 at airport. More than poor. Who do I complain to?"

Pros: "The subject says it all."

Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"

Pros: "Nice staff who are doing their best with the little they have."
Cons: "The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it."

Pros: "Did not make this flight"
Cons: "Did not make this flight"

Pros: "Not enough room in the seating area"

Pros: "Got a window seat ad requesyrd"
Cons: "Nothing to comment upon"

Pros: "The information provided while waiting for the flight to take off was informative."
Cons: "I was not able to choose a better sit or buy an upgrade on line and this was not possible while checking in even though it show on line I could it did not allow me."

Pros: "Flight and connections in perfect time."

Cons: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."

Pros: "It was the beginning of school holidays so mobbed but we all got on the plane"
Cons: "Security at Edinburgh was tough for thise of us not used to the 'clear bag' policy. One steward (German guy? ) seemed to be in a permanant bad mood. And once we got to Heathrow, the jet bridge did not work, so we could see our luggage leaving the plane before we did!"

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Pros: "Attentive crew, generous drinks"
Cons: "I am not crazy about this plane. I had flat beds, but the ones that face each other in an awkwardly intimate way. Also miss the places to store the things I might need/want on the flight. All I had was the little drawer."

Pros: "Crew nice- flight smooth"
Cons: "More leg room"

Pros: "Did good job"
Cons: "Bigger seats in economy"

Pros: "Seat upgrade."

Cons: "Very good"

Cons: "Everything"

Pros: "Great surprise at the end of a long travel day. New plane, great crew."

Pros: "Nothing"
Cons: "Flight was late and caused me to miss my flight to Dallas."

Pros: "Good boarding and on time departure."
Cons: "Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move."

Pros: "The amount of people on the flight was nice,for everyone was able to spread out on the entire plane."
Cons: "The turbulence during the whole flight was terrible."

Cons: "I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience"

Pros: "Actually pushed back from gate on time in Philadelphia. Took about 25 minutes from then til take off. Landed only a few minutes behind schedule. Crew was pleasant. Food was okay."
Cons: "It was a Finnair flight but operated by American Airlines. I booked through Justfly.com and paid extra for what I thought were our seats. Don’t pay Justfly for seating choice as the operating airline can switch your seats. Online checkin was difficult as I tried Finnair first with no luck, then got somewhere with American. Seats were not very comfortable but I guess that’s what you get in economy."

Pros: "Boarded on time, left on time, smooth flight, early arrival. What’s not to like? NB: Food on this short trip wasn’t available, thus wasn’t a thing, thus my low rating. Great bottled water, tho. ;)"
Cons: "All good!"

Cons: "There was no inflight entertainment for such a long flight."

Pros: "My flight was delayed and expected to delay further and the attendants put me on another flight to get there before my connecting flight."
Cons: "My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasn’t scanned."

Pros: "Left on time, service was good."

Cons: "Meal, comfort, crew"

Cons: "The Crew Tried to take us from our seats so they could sleep in our seats. They tried to relocate us to the last row where the seats don't recline.they were very abusive and rude, we have it all on a body Cam and we'll lodge formal charges against American Airlines once we return to the States. Worse Trip EVER."

Pros: "New plane. Excellent service. Absolutely a delightful experience."

Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."

Cons: "Attendant took too long to hand out drinks, then ran out of water for the back of the plane. By the time we got water it was almost time to land."

Cons: "I asked for water and juice, they just gave me juice"

Cons: "Plane not ready to go because of missing trash bags"

Pros: "First time flyer with American airlines and the service was impeccable"
Cons: "Nothing to dislike"

Pros: "Finish currently use were the most courteous and caring I ever was serviced by."
Cons: "Not much to recall"

Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."

Pros: "The flight was equal to AA service I have had on a regular basis."
Cons: "Nothing"

Pros: "The crew was great! They did big effort to speak in Spanish! And also they are kind in every thing!"

Pros: "Friendly crew, nice meal, relaxing flight. Really appreciated the opportunity to get the Dasani Lime sparkling water. Nice, healthy alternative to soda and such. I appreciated that loud PA system announcements weren't being made all night long during the flight. This allowed me to get truly relaxed and enjoy the flight part of the experience. Thank you."
Cons: "I flew economy so I have no complaints. The movies weren't my cup of tea, but I was exhausted and slept anyway, so it didn't matter."

Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"

Pros: "It was not a finnair flight.... I actually flew on American Airlines. The flight was a little bumpy. The captain did a great job of keeping us informed of things going on! The crew were awesome!!!"
Cons: "I didn't like that up until the day before I thought i was flying Finnair and was trying to checkin with finnair onlt to find out it's American Airlines i was flying. Very confusing but I figured it out"

Pros: "Our flight was cancelled"
Cons: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."

Pros: "Staff and seats were excellent"
Cons: "21st century...time for Wi-Fi, especially for international flight; should be free to all passengers too. Food is mediocre; like cafeteria food."

Pros: "Flight atrived early and was very quick."
Cons: "3 dollars for the messenger wifi program when they activated it for like 20 mins max"

Pros: "Boarding was efficient and the gate staff were able to switch my seat to a window seat upon request."
Cons: "The entertainment on the flight was only fair compared to my initial flight on Japan Airlines. The tv monitors were fairly grainy and there were fewer movie options. Additionally you could only watch movies at preset times and could not pause or rewind while watching. Particularly on a very long flight this is inconvenient if you want to pause to go to sleep or eat, etc."

Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"

Pros: "On time"

Pros: "well, everything was fine but it was a tiny plane so there wasn't any entertainment and it was a short flight so there wasn't any food."

Pros: "Seats were comfortab"
Cons: "The flight attendants, could have been a bit friendlier"

Pros: "Almost nothing"
Cons: "Worst plane I've ever flown overseas. Business class was a joke"

Pros: "No wifi, no individual screens in front of the seats. Crew did their best with what they had to work with. Our plane only took off 45 minutes late, the night before it was 3 hours late. The crew brought their own food on board."
Cons: "Time to retire the 757."

Pros: "It was quick, easy and direct. Movies were good. Food was good."
Cons: "Long walks from gates at Shannon. Need to invest in people movers."

Cons: "The ports for your USB device were D/C (car cigarette lighter) . We thought AA replaced those on planes, so FA loaned us huge ones that were a pain & didn't work that well. Other than that,ok."

Pros: "The flught was canceled . I did not receive any iprevius information from by Anerican or KAYAK Are you supposet to check it?"

Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."

Pros: "Safe operation of new aircrafts."
Cons: "Boarding a bit chaotic"

Cons: "You cannot register your luggage in advance. Bugged system for printing or mobile boarding passes."

Pros: "Everything else OK."
Cons: "Sat on the ground for a long time after boarding."

Cons: "3 hours delay, bumpy ride, got move to the back for plane balance"

Pros: "I sat with my husband by the window."
Cons: "First the plane had a delay for an hour, then additional two more hours of delay because we had to wait for another plane with passengers had to connect to the flight. Once we were boarded, we waited another hour for more passengers with luggage issues. After the plane took off, I was happy that the crews continued to offer us water, then I found out that there was no meal plan for the flight. I was hungry after all the unexpected wait plus the 4.5 hours flight to Chicago. I feel that the airline could offer passengers a meal after all the unexpected delays."

Pros: "On board facilities and service"

Pros: "I liked the cleanliness of the plane and how the crew were kind and helpful. I liked that it was a direct flight, but I had to pay around $150 more than other flights available because this one worked best for me for my timeline of travelling."
Cons: "I did not like how the lights were kept on for the entire red eye flight. I flew to China last year on a different airline and the plane was kept dark once we took off so people could sleep. I would have preferred if the crew also only gave drinks at the beginning of the flight after take-off and the end before we landed, rather than in the middle of the flight, interrupting people's sleeps. The flight was more expensive than many I saw available and wasn't worth it other than the fact it was a direct flight."

Pros: "The crew had a problem passenger in first class (I was sitting a few rows back on the other side of the curtain. I noticed that the flight attendant was quickly dealing with something in front but kept her calm and didn't disrupt the overall experience of the passengers. When we landed the police boarded and arrested the man. The people around me didn't even notice anything was going on. I congratulate the Air Canada crew for keeping their cool and they obviously get good training to help them out in these situations."

Pros: "Flight was cancelled , in fact just the flight number was changed but we receive no notification of this change. So it tool ringing the call centre & waiting 20mn to find out the above."""

Pros: "Efficient and pleasant cabin crew. Smooth flight home - Vancouver to Sydney. Reasonable leg room in Economy section. Hassle free boarding procedures - we used electronic boarding passes. Food was served hot & in a timely fashion - reasonable quality for airline meals. The frequent offers of beverages was appreciated. A variety of recent release movies available. Good cross section of music."

Pros: "The entertainment system was great - good selection, and I really appreciated the ability to make a list of what I wanted to watch"

Pros: "Crew attitude was inconsistent which contributed to some cognitive dissonance. I ordered cup noodles which was not hot n still not fully cooked (you might say al dente haha) based on a lady crew's attitude, I thot I would jus add more hot water n make do. However, the other gentlemen crew was so enthusiastic n eager to please, he actually replaced e entire noodle. Overall good effort with room for improvement."

Pros: "Friendly staff."
Cons: "When I pay more for a seat with more leg room and then find that it doesn't recline as it's in front of the exit row I feel I've been taken advantage of. I really think I should get a refund for the extra paid and there should be a clear indication of this issue on the web site's seat selection page. The audio quality with the ear buds was terrible so I gave up using them. Terrible beer selection. IPA's have zoomed in popularity. Please get one. And please avoid Goose Island beers, poor quality and owned by Am Bush."

Pros: "I have booked my flights however they canceled the booking in the last minute. I had to go to flight centre and get my travel agent to booked me a flight to calgary. Air canada has not refunded me my money regarding my online booking."
Cons: "Customer service and booking"

"Great flight, arrived early.....perfect"

Cons: "There were delays (3 times)"

Pros: "A staff of 2 attendants on a crowded A 321 is minimal, not optimal"

Pros: "I landed safely"
Cons: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."

Pros: "It arrived on time."
Cons: "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

Cons: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."

Pros: "Once on the flight, everything went well."
Cons: "Real nightmare as I had booked YUL-LYS-BRU with Brussels Airlines (SN). YUL-LYS was operated with Air Canada. Came within 4 minutes of missing flight despite being at airport 3 hrs early. SN had not released ticket to Air Canada so they could not check me in. Had to call SN customer service after AC could not check me in, then wait and wait as they had to try to correct the mistake 3x before AC counter could issue boarding passes. Terrible experience going through this with 2 small kids waiting. It’s as if the two airlines’ systems don’t communicate but passenger is responsible for resolving."

Pros: "The crew inside the plane was friendly pretty much the only thing good about the travelling"
Cons: "The seats were not confortable and old and no entertainment at all ! The food was horrible and the customer service from air Canada at Montreal airport was rude and unprofessional 3 hours delay without even an apology or an explanation! I went to see a person from a air canada at a desk at the boarding gates and he wouldn't even have the courtesy to give me 1 minute of his time to explain why the plane is late his awnser was wait for the announcement and you will see his attitude was very apathetic. Overall I was very disappointed"

Pros: "Our daughter's first time traveling alone. She slept most of the time and she said it was fine and comfortable enough."
Cons: "The flight was delayed by an hour and then once up in the air, passengers were told the food cart didn't make it the 6 hour flight so no food or snacks for the entire flight from Montreal to San Francisco."

Pros: "Every thing expert the food"
Cons: "The food"

Pros: "The steward on the plane was friendly, funny and accommodating to all. He took time to engage some young children before takeoff. Took into consideration who was travelling together and left a positive impression! Plane boarded early and was loaded and ready to roll AHEAD of scheduled take off time."

Cons: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Pros: "the crew was nice and helpul with my worry about loosing the flight to tel aviv because the flight to toronto was late due to snow in toronto."
Cons: "while on my way to the airport i got a message that my flight was cancelled. luckily i had a friend who took care of putting me on another flight to toronto. weather created changes but just sending a message your flight is cancelled is not the right way to deal with things. when finally arriving to toronot i had to rush to my flight to tel aviv, it was insane, just to realize that also this flight was postponed due to the weather. air canada should be more involved in helping travelers to deal with their connections."

Cons: "Although we boarded on time, there was a wait of over 1.5h in the plane. First time in my life i was beyond uncomfortable. What i couldn't understand was why we had to be in the plane for the refueling. It makes more sense to wait in the airport at the gate rather in a tight confined place. I'm overall pissed at the situation. Not to mention my seat was defective and although the seat was up, it would push back the moment you put weight. The flight attendant kept on asking me to place my seat in the upright position (which wasn't possible). To get her off my back, i held my back up with my own weight. I'm disappointed with aircanada."

Cons: "I want to seriously complain about Air Canada and Kayak booking systems. I reserved the tickets to Shanghai but there were no place reminding me that I need Canadian VISA to connect flights between two Canadian cities. I am a Chinese citizen who is working at USA and not allowed to change flights in Canada based on the newest government rules. However, in both booking systems, there is no reminders. In my opinion, either Kayak or Air Canada can add a simple checkbox to let the potential guest choose his or her nationality status, then this kind of trouble can be mitigated. We talked and called Air Canada people but no buying. They kept saying this is our responsibility. We bought United Airline tickets at the last minutes and cost us about $2,400 because we cannot wait to get back China to prepare our wedding ceremony and US Visa interview. We are very very disappointed with Air Canada and will keep complaining about this issue. As a service supplier, how cannot you think on behalf of a customer? The air company definitely knows more about government rules than a customer. We did have mistakes of not researching government rules. However, the biggest mistake was we trusted Air Canada and Kayak who we thought had taken care of those kind of issues for us. Thanks."

Pros: "Service was excellent - staff was very attentive, pleasant and helpful and seemed like they truly enjoyed their job. We will definitely use them again when flying from Montreal"

Pros: "The gate agents were polite and the boarding was relatively smooth. Food was fine and flight attendants were Excellent!!!"
Cons: "First point of contact was incredibly rude. First she told me she couldn't find my reservation. Once she did, she gave me a lecture about my married name. Next she refused to let me take my carry on bag saying it was too large even though it fit on all flights to Montreal. Once I proved it would fit with the luggage sizer she had moved on to another customer and ignored me for 10 minutes while I stood there even though my boarding passes were printed. When I got to the flight, I found it could have been gate checked but there was no need as the flight was NOT FULL and my bag fit with no problem at all in the overhead bins. In 35 years of flying this was the worst experience I've ever had."

Pros: "Ease of boarding - no long queues. Offer to put hand luggage in the hold with no charge."

Pros: "Liked my seating which I paid for dearly"
Cons: "No entertainment at all!"

Cons: "Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess."

Cons: "This flight was two and a half hours late. We lost an hour and 45 minutes due to a mechanical problem with our airplane, then lost another 45 minutes due to a storm in Toronto. Air Canada blamed the weather for our late arrival, my missed connection and claimed no responsabilility for the fact that my trip ended up taking more than 24 hours when it was supposed to take about 9 hours. Also, there was the matter of the lost luggage which was a carry on that I accepted to have checked as the Air Canada staff seemed desperate to check our carry ons on a full flight to Toronto from Montreal. I ended up spending the night in the Vancouver airport without access to my luggage."

Pros: "Movies for free, although the seat next to mine didn't work. Plenty of leg room."
Cons: "Some of it was air canada, some of it was weather and some of it was the montreal airport. scheduled for 6:00 rescheduled 7:00 rescheduled 8:00 boarded 8:30 took off 10:00 1. air caanda - boarded the plane, then came on with announcement that we would be sitting on tarmac for an 1.5 hours. We were delayed for hour and half already, why load us and make us sit in a warm aircraft. Air Canada offered us 10.00 vouchers for dinner... problem was they did it so late nothing was open. It should have been done earlier. 2. weather - caused the initial problem in NYC, no fault of air canada. 3. Montreal airport - Our gates were switched 3 times during the delays. Which happens, however the gate changes started at one end of the airport, moved to the other end of the airport and back to the original end."

Pros: "Boarding was good, but pretty bad flights overall. One of the worst I ever had in my life! The plane seats we had had so little cushion that is was painful to sit. My husband was avoiding touching the back by leaning on his arms and he is great shape, don't think elderly and in pain by himself...Entertainment simply non-existent and food as well... The crew were borderline okay. Plus the plane drove for about 20 minutes at Montreal and about 20 in Chicago before we left and after we landed...Let's say I saw parts of O'Hare in Chicago, I didn't even know existed!!!"
Cons: "Pretty bad flights overall. One of the worst I ever had in my life! The plane seats we had had so little cushion that is was painful to sit. My husband was avoiding touching the back by leaning on his arms and he is great shape, don't think elderly and in pain by himself...Entertainment simply non-existent and food as well... The crew were borderline okay. Plus the plane drove for about 20 minutes at Montreal and about 20 in Chicago before we left and after we landed...Let's say I saw parts of O'Hare in Chicago, I didn't even know existed!!!"

Pros: "Wireless was free and we were able to log on to the entertainment website to watch movies."
Cons: "Each chair didn't have a tv. There weren't any plugs to keep electronics charged up."

Pros: "Nothing"
Cons: "Our flight was turned around after we had gotten to Toronto. They claimed that they had shut down the airport due to bad weather. They took us back to Montreal where we sat in on the tarmac for two hours. They said that there was a second storm Coming through Toronto and that the airport was shutdown again. They then canceled our flight. After standing in line for three hours at customer service they told me they couldn't get me on another flight until tomorrow night and ariving at my destination two days later. The coustomer service rep then told me to just go ahead and call the customer service number because she couldn't help me. They said they wouldn't pay for any accommodations because it was weather related. The issue with their argument is that only one other flight was canceled into Toronto. Air Canada actually had several more flights that day that that landed in Toronto after they told us the airport was closed. The customer service was embarrassing. They had us wait for over three hours to be helped and there were four desk which at most times they only had two people working. Many times there was only one person. The entire thing was pathetic."

Pros: "Air crew was nice. Pilot nice too."
Cons: "Old plane. Smaller seat size than comparable airlines. Terrible food: a slice of oily cske, served in a plastic sleeve, must be the new low for an international breakfast...no individual tvs on the sets....hello, step into the 21st century.... And the selection available via your iPad or laptop and their wifi was small, and old...we had paid to upgrade our economy tickets to the next level, and we expected more...the size of the upgraded seats was not great and there wa no foot rest to put your feet on, which is a significant help to someone who flies so many hours and can assist with circulation...."

Cons: "Tough to have a long-haul flight without functioning seat-back entertainment. Mine never worked. Asked three times about it - three times the system was "rebooted" - to no avail. I told each subsequent flight attendant that it had already been reset - they just "tried" it again. Very frustrating over the course of several hours. No one ever checked to see whether their re-set actually worked. Also, not sure why the window seats now have an arm rest on the window side of the seat - seriously interferes with passenger comfort when trying to sleep."

Cons: "One of my three flights was unnecessarily delayed by two hours, enough that I missed my last connection and had to stay overnight in Vancouver. There were no technical complications or weather complications. It was simply because something had been misscheduled and the flight crew needed a longer rest time between flights. This is completely avoidable, and the attendent who checked me in even said so. While the hotel and shuttle were paid for, Air Canada only gave me a $7 breakfast voucher, which was only redeemable at the hotel's measly breakfast counter rather than anywhere in the airport. For the unnecessary delays I had to deal with, i should had received more credit. This was an utterly disappointing travel experience."

Pros: "Seatroom"
Cons: "The 6 1/2 hour flight from Montréal CANADA to San Francisco, CA USA, is considered a "shared border flight," which means 1) you pay $25 for your first checked bag, $35 for the next, and $100 for subsequent bags. The food is horrible and the type you'd expect on a puddle jumper from NY to Boston. Clearly Air Canada executives are aware that Canada and the US are separate countries. This is just an attempt to gouge the consumer. Unfortunately Air Canada is the only Airline I can fly out of Montreal so I'm stuck with them. : ("

Pros: "friendly pilot"
Cons: "Delayed 25 minutes, and threatened to fly without 15 passengers due to strong headwinds and need to reduce weight. Never heard that one before."

Pros: "The plane was nice and spacious. A CA agent stationed by customs helped about five of us get to the front of the line, so we'd make our next flight."
Cons: "1. After playing 20 questions at the check-in kiosk, it was unable to print our documents. 2. So we played 20 questions again and the second machine failed to check us in. 3. The flight was delayed about an hour (due to weather, not your fault), so our connection was tight. We alerted the agent at the gate (along with several others). She didn't help at all. She just told us to go to the gate. Well, we had to go through customs, so that wasn't helpful. What we were asking is if she could alert the gate agents at the next flight that we were running as fast as we could. 4. So five of us get to the next gate as they're paging us that the doors are closing. 5. Our bags didn't make the flight, which wasn't unexpected, but it was worrisome when the agent at our final destination told us she couldn't tell where they were."

Cons: "One man wanted me to check an empty carry on bag I travel for 10 years with this high quality foldable carry on bag, it is a tight in their test cradle because of the wheels but it does fit. Even a passanger offer me is support telling the agent he was not reasonable after getting the bag in and out 4 times he still wanted me to check the bag in ? After 10 min arguments he said ok put it on the floor ! I could of put 2 of my foldable bag on the top storage if I had 2.... it was a connecting from same airline a much smaller plane which accepeted the bag . Very unpleasant ! Some people like to feel in power."

Cons: "had to pa for poor selection (the cheese "platter" ran out quickly :( )"

Cons: "Air Canada failed to transfer my bag from flight 1 to connecting flight 2. This not only happened to me but to other people traveling on the same connecting flight as well. My bag was delivered later then the promised time, it was also returned damaged. It is now almost one week since I have taken my flight and I am unable to process a claim because they have not updated my file via their Bag Tracer program. It is clear that they still have a lot of work to do to be considered a real commercial air line company"

Cons: "Boarding was slow and chaotic because of the number of passengers bringing oversize carry-on bags, presumably to try to avoid the checked-bag fee. The overhead bins filled up early, and passengers squabbled over the available space and objected when flight attendants told them they would have to gate-check their bags. The aisle was congested and blocked for long periods of time as people tried to fit their bags into the bin, and the plane left the gate more than 15 minutes late because of the slow boarding. There were about 100 people on the flight, but only about 20 at baggage claim (including at least two family groups), another indication that the checked-bag fee caused passengers to bring oversize carry-on bags. The overall rating for this flight would be significantly higher if it weren't for the boarding process."

Pros: "Nothing in particular stood out in Montreal or the flight to Boston, as better than average...meh"
Cons: "Our Swiss crew told us over the loudspeaker several times that "even if connecting we still need to get our luggage" which turned out to be false as our luggage was transferred to the Boston bound plane automatically... We were ushered out as a group to a connection security check which required electronic kiosks to be used for scanning our passports photos and fingerprints... They fraught with malfunctions then after waiting in line for s while we did the whole check all over again with s human security agent in s booth... There were only 2 security agents in the booths as well but there really needed to be several more to keep the line moving quicker... After security we walk directly out to departures but no mention of baggage claim, which was fine had we not been misinformed by Swiss initially... We ended up inquiring several times with SirCsnsda staff until it was clear Swiss had misinformed us."

Pros: "Had a great conversation wih a guy from Switzerland an it really helped to pass the time."
Cons: "I didn't like that they either started boarding too early or we waited a long time to get off the runway as it seemed we were on the plane a long time before we actually left. Also we just received our snack and our drink and as soon as we received them, a stewardess told us to all put our tables up and I do believe that it was because we were descending to land. It seemed like forever before we received our snack and then we're told we couldn't use our tables. I think they should have started the snacks earlier as it was quite a big plane and it probably would take quite a long time to serve everyone and the worst part of it all was that I had asked for a can of pop, so I had to hold my can of pop, my glass pop and try to get my snack out of the package which was not easy at all."

Cons: "I was very disappointed that the airline served absolutely no food to passengers for such a long flight. Other airlines serve meals and beverages to their passengers on trans-Atlantic flights. I doubt I will fly Air Canada again for such a flight, due to the lack of interest and care provided the passengers."

Pros: "The crew, that it all"
Cons: "The plane was clearly an older plane, there was NO on board entertainment for a 12 hr flight. The food was not good and there was no free wine - which is not normal for international"

Pros: "Spacious, leg room"
Cons: "Temperature, cold. Needs interior upgrade."

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