Daily cleaning, installation of cabin HEPA filters on flights to Kos
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Scores according to KAYAK customer reviews
Pros: "Service was good. Flight attendants were friendly"
Cons: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Cons: "Not much legroom and no tv’s on a 10-hour flight"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Space was limited"
Pros: "Nice touches like pillow and blanket, lots of movies and hot meals."
Cons: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."
Cons: "Be on time"
Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"
Cons: "food screens"
Pros: "The plane was on time and staff on the plane where nice"
Cons: "Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line."
Pros: "Smooth boarding."
Cons: "The cramped seats, not a lot legroom and people complained once you reclined."
Cons: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."
Pros: "Lufta Hanza canceld the flight"
Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
Pros: "Service from Milan to Toronto was good"
Cons: "Service from Toronto to RdU not so good"
Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Pros: "Air Canada is a great airline too"
Pros: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Cons: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"
Cons: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."
Cons: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."
Pros: "Screen monitor and flight map"
Cons: "Flight was delayed and it was kinda cramped"
Cons: "I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours"
Cons: "Will need to add more recent movies for entertainment"
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Cons: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"
Pros: "Everything on Rome to Frankfurt was fine."
Pros: "Easy flight and on time"
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Pros: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Cons: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."
Cons: "I was denied boarding on the Dublin to Munich leg of my connecting flight from Newark to Munich. My ticket was booked through Lufthansa, but the transatlantic leg of my trip was operated by United. When checking in with United in Newark, I received two boarding passes, one for each leg of the trip. I arrived on time in Dublin for my flight to Munich and tried to board the plane for Munich with the boarding pass I had printed in Newark. After scanning my ticket, the Lufthansa employees at the gate informed me that they had no record of me or my plane ticket in their system. I showed them the email confirmation for my ticket, but they still could not find any record of my ticket in their online system. The employees seemed more concerned with boarding all passengers as quickly as possible than assisting me. After being denied boarding, I had to go back through passport control to change my flight, and ended up getting to Munich nearly 6 hours behind schedule and missed an entire day of vacation. A Lufthansa employee told me that out of every partner in the STAR alliance, United is the ONLY airline they have had this problem with. I find this inexcusable, I will be AVOIDING ANY United/Lufthansa connecting flight from now on."
Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."
Pros: "Entertainment food and friendly crew! Alles gut!!!"
Cons: "Small seats"
Pros: "My trip was from IAH to FRA by Lufthansa flight"
Pros: "My parents had a wonderful experience. Very professional and courteous!"
Pros: "Great flight attendants"
Pros: "Excellent and attentive crew, very good food/beverages. Lufthansa clearly stands out in international air travel."
Pros: "Good entertainment options, large bathroom area on a lower level"
Cons: "Food options and space"
Cons: "2 hours late"
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Pros: "Food, very well organized crew"
Cons: "No leg room, long flight"
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
Pros: "New plane, comfortable seats, cheerful and polite staff"
Cons: "There were no overhead screens with the video clips about Greece and its food..."
Pros: "Price is good"
Pros: "Seat comfortable."
Cons: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Pros: "Aegean is a fine airline overall"
Cons: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Pros: "The crew was nice, friendly and helpful."
Cons: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Pros: "The food was great and the flight attendants were very nice!"
Cons: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Cons: "Air pressure in cabin was terrible"
Cons: "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"
Pros: "Comfortable airplane, organized crew and fast boarding operation"
Cons: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Pros: "Fast and easy"
Cons: "It was too many bags on that airplane and no regulation it a help from the crew"
Pros: "I purchased the go lite fare because I wanted to reserve the exit row and this was the least expensive option. Good food and nice crew"
Cons: "Entertainment was music only no movies to download. Would have given more stars to Aegean"
Pros: "Friendly crew, clean and comfortable plane"
Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
Pros: "Thanks for upgrading us to Premium economy"
Pros: "This airline sounds new to me but unbelievably the best fly I never been....!"
Pros: "Cabin crew were excellent. Didn’t try the food because I was very sleepy. The business class cabin was pretty much economy seats with the middle blocked out. But I managed to sleep the entire flight. I have flown Aegean/Olympic on almost all their aircraft and I always look forward to my flight."
Cons: "Being everything economy seats they’re a bit stiff. I knew the flight was delayed but the airport monitors in Budapest didn’t update to indicate it was boarding."
Cons: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Pros: "Everything think was good! The pilot too strong"
Cons: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Cons: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Cons: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Pros: "Very good"
Pros: "Boarding from the club was a wonderful innovation."
Pros: "The flight left Budapest on time and arrived on time."
Cons: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Cons: "No entertainment"
Pros: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Cons: "Food could be a bit better."
Cons: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Pros: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Cons: "I loved the service during the flight and I can't wait to fly Aegean again!"
Pros: "Surprised to have food."
Cons: "Plane was very hot boarding. Here was not organized boarding."
Pros: "Staff was friendly."
Cons: "They lost my bag"
Pros: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."
Pros: "On time. Space. Great team."
Cons: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."
Cons: "Not serve my food things I am asleep .Not all announcement in English"
Pros: "I slept through most of the flight."
Cons: "Everything else. Especially that I had to pay $60 for one luggage."
Pros: "I love airlines where you can drink wine with your food."
Cons: "Everything was good."
Pros: "Very nice stff... easy customs, and we liked the plane for a short flight."
Pros: "Lots of leg room"
Cons: "Slight delay, no tv"
Pros: "Clean, smooth, on time"
Cons: "Food was not interesting"
Cons: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Pros: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."
Pros: "Everyone was so friendly & the food was delish!"
Cons: "Tehran station staff need more trainig and need to be overseen"
Cons: "I was not able to use this reservation and when I contacted Aegean, they would not refund any portion of the ticket nor give me credit. Therefore, I cannot recommend the airline nor will I ever fly them."
Pros: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Cons: "Terrible seats uncomfortable that could not even recline"
Pros: "Very friendly. Comfortable seats."
Pros: "Quick flight from mykonos to Athens. IIt's a small airport can arrive 1 hr from departure"
Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"
Pros: "Very old aircraft. Looked extremely run down and many things were broken."
Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."
Pros: "Friendly competent staff"
Cons: "Nothing in particular"
Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."
Cons: "No entertainment on a 5 hour flight and uncomfortable seats."
Pros: "The crew was very attentive and professional. The seats were comfortable and food was good!"
Cons: "Keep the lights off :)"
Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Pros: "Warm welcome, on time and comfortable"
Pros: "Flight on time"
Cons: "Could not find any electric power for my computer in terminal 5 Seats totally incomfortable, no good support for my back, less space for my long legs in this intercontinental flight than in the previous Geneva-Heathrow flight. Food far too greasy, no fruit, no vegetables. No electrical power for the computer, only for the phone. And the landing in Boston: the captain just "threw" the plane on the runway. I thought he had a lot of cross wind. Talked to him later. Told me this was the normal procedure ?? The crew: some are doing very well, with enthusiasm, some of them could do another job."
Pros: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Pros: "The Heathrow staff was attentive to our needs regarding a passenger with special needs. The flight attendant crew was also totally on point throughout the flight. As we left the plane, one of the flight attendants, Simone, made a very special effort to assist us and for that I am grateful. The wheel chair attendant at Washington Dulles was also a real trooper who remained with us until all luggage was retrieved and I made my way to the Parking Garage to retrieve my car. I am totally impressed with the service and care that everyone associated with British Airways provided to make this transport effortless."
Pros: "Nice aircraft! Very modern."
Cons: "The crew could be quite curt at times"
Pros: "The food and the services. The plane looks new and clean. Many new release movies."
Cons: "seat space is too small and not comfort."
Pros: "Crew and food"
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Cons: "3 hour delay"
Pros: "That we made it to New York"
Cons: "Being selected for extra security because I am American was upsetting. Worst turbulence I ever experienced the pilot didn’t even try to avoid it. Finally landed stuck on the ground in the plane 50 minutes before we got to the gate. Plane landed at 420pm and I didn’t get my bag until almost 7 pm. This caused me to have to throw my suitcase away because I couldn’t make it to my connecting flight in time. Worst travel experience ever"
Pros: "Boarding was excelllence"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Pros: "Good attitudes"
Cons: "Flight canceled want able to rebook"
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Pros: "Food was OK Pilot was great and took time to explain everything. Helpful and necessary."
Cons: "Two hour delay"
Pros: "Service, food, safety video"
Cons: "Delayed flight"
Pros: "It wasn’t unpleasant"
Cons: "M&S should be ashamed to put their name to this dreadful selection of food. EasyJet has a more varied selection for gluten intolerance. The boarding experience could not be more anachronistic - every gem and precious metal under the sun is given priority (emerald card??) and it is just about left unsaid that the final people allowed to board are the Plebs. What a dispiriting experience and one I now have to repeat after the demise of Monarch, who were so much better."
Pros: "Excellent service all around. Would definitely fly Iberia again"
Pros: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Cons: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Pros: "Nice staff who are doing their best with the little they have."
Cons: "The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it."
Pros: "Because of a delay in the first leg of my trip, I missed my connection in London. However, I was placed on the next available flight without much hassle, although I did arrive later than the group I was meeting up with."
Pros: "Friendly experienced staff"
Cons: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"
Pros: "Boarding was good, flight was on time."
Cons: "No leg room, small seats...no surprises there!"
Pros: "Very friendly and good flight attendants. Pilots talked to passengers and kept us updated throughout the flight."
Cons: "Crying Children!"
Pros: "The staff was polite and the entertainment was good. The seats were ok."
Cons: "It was too cold, even after throwing the blanket over me. The breakfast was disappointing, just a small granola bar to eat, more like a snack then bfast. They did not distribute the hot towels or wipes after waking us up."
Pros: "Great service and experience."
Cons: "The boarding was a little long."
Pros: "Crew and Boarding process was seamless"
Cons: "I require wheelchair assistance .. There was only one person servicing the entire group of people To bring us to the connecting flight as a result it took us way longer to get to our connecting flight and we all ended up missing it. I had to spend over 12 hours in London .. Which was very uncomfortable and tiring for me considering my poor health, the previous 8 HR flight from Boston-London and the upcoming 9 hour london-Mumbai."
Pros: "staff was pleasant left on time arrived early"
Cons: "all the wasted cups. etc paying for seats"
Pros: "The BA flight attendants still know the meaning of great service."
Pros: "It was great to be upgraded!"
Pros: "787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen."
Cons: "The food"
Pros: "The audio did work for movies"
Cons: "I felt very warm and uncomfortable"
Kos Airport is 21 kilometres from the centre of Kos. View on Map.
Kos is served by Kos Airport, also commonly referred to as Hippocrates, Kos, Kos Island Intl. The airport code is KGS.
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Airlines flying to Kos have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kos
Masks required on board, masks provided on flights to Kos
Social distancing seating
Middle seats unavailable to book on flights to Kos
Testing for antibodies, testing for symptoms for flights to Kos
Waiving of change fees. Search flexible flights to Kos