Cheapest flight | C$ 1,434 |
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Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I ended up buying (for $340) "extra space" seats because I my flying partner was given a STY boarding pass, leading me to conclude that she was on standby and that we had to buy seats on the flight. I later learned that the flight was not sold out and that we could have gotten on as usual. To be honest, I felt swindled.
Lufthansa fails at mentioning no luggage when booking through points. We had to pay added fees to take checked bags to Europe for 2 weeks. The staff at check in were not helpful at all. told us "if we don't like it, then book another flight". Food was bad, they ran out of half the options. Vegetarian was terrible. The flight crew was nice, and tried to make it work ok.
I'm Canadian. I have the unfortunate experience of pretty not having the choice to fly with them. THEY ARE TERRIBLE.
Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.
Everything was fine except that the ground personnel in Toronto wasn't able to operate the jet bridge, so that everybody was stuck in the plane after landing for 40 min, so I missed my connection.
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
They have more than 4 hours delay, and broken all my bags
I had a good experience but it can be better.
Very short flight so the limited space and lack of entertainment were no issue. Crew was friendly and the flight was very punctual. Baggage claim in Prague was lightning quick.