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Pros: Aircraft

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Cons: No complaints.

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Pros: Over booking, no seat for me fight back to LA

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!

Pros: Efficacy boarding, good entertainment

Cons: Better food and snacks

Cons: Crew speaks only a couple of words in English. Never flying China Eastern again.

Pros: Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!

Cons: I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating.

Pros: Flight

Cons: Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service.

Pros: Great crew!!!

Cons: Nothing

Cons: Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: The worst air travel experience I’ve ever had.

Cons: Better food