Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
I declined a wheelchair in Vienna as I was told it was a short walk. However, though I "boarded" the bus first, I was at the back when we got to the plane. There were steps up to the plane and no-one helped except the stewardess as I was near the top of the stairs. She found a better seat for me also.
Air hostess delayed providing food and then pulled away the tray before i finished eating
Very bad plain although I paid A business class ticket I was stuck in a stiff fixed seat without any entertainment or Wi Fi for 5 hours I will never ever book a flight on British airline.
Very Stress free Lounges were superb. Crews were caring. I loved it.
Leg room was better than expected. Lavatory’s were easy to access.crew was grea!
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
There was a medical emergency and required extensive wait for offloading after a long flight. Curious to see if there are other ways that it could have been more effective.
TIRED OLD plane. Seat cushion is completely old and NOT cushion at all; after an hour of flying butt hurts. Boarding is a complete disaster. No one respects the boarding groups, and the BA boarding crew care less about boarding groups or Tier status. What is the point of spending all this money on Business Class tickets when no one respects the boarding system? It took 90 minutes since we landed to get our luggage. 20 minutes to show on the screen which belt we are supposed to go to and another 1 hour to get our luggage - not the kind of service you will expect from BA at LHR
American was good / British Airways partner was not as good…
Istanbul Sabiha Gokcen Airport (undefined)Türkiye
Toronto (YYZ)Canada
Toronto - Istanbul Sabiha Gokcen Airport