Daily cleaning, installation of cabin HEPA filters on flights from Manzanillo
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 13m
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Scores according to KAYAK customer reviews
Cons: "If iris on time"
Cons: "The flight was late and we missed all connections."
Pros: "Seats ok."
Cons: "Headrest on the seats will be appreciated"
Pros: "Comfortable ride home"
Cons: "Better flight times (red eyes aren’t fun)"
Cons: "For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful."
Cons: "the overhead storage was tiny!"
Pros: "Boarding and crew were excellent"
Cons: "Power outlet was loose and allowed plug to drop out of outlet. USB didn’t work"
Pros: "Over all quick experience"
Cons: "Don’t really lnow"
Pros: "Great crew"
Pros: "The plane was very updated with TV & Internet. Flt attendants were very nice & responsive as usual & expected of Alaska."
Cons: "Not enough first class seats!"
Cons: "No drink service - not even water."
Cons: "I had the same seat as another passenger. It delayed the flight about 30 more mins"
Pros: "Updated customer technology, few interruptions, great staff"
Cons: "1-2h delay that wasn’t told until everyone was already boarded. Sitting on the plane for any extra time for a 6h flight isn’t ideal!"
Cons: "Delayed and ruined a lot of time plans"
Pros: "We arrived early!"
Pros: "Arrived on time and in one piece"
Pros: "Flight time"
Cons: "Behavior of Stewardess Barbara extremely rude. I had gone to the restroom at the back of the aircraft at the beginning of service. I went up and wanted to sit on my 7C seat but she refused to move the cart to accommodate me to pass and made me stand at the back of the flight for 2 hour of the 1 hr 45 mins flight time"
Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."
Pros: "Always like Alaska flights"
Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."
Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."
Cons: "Not able to buy food. Even with a half full flight they ran out of food. Really lame"
Pros: "The flight was great. Watching the crew of flight 256 work together was nice. They were the most polite and professional crew I’ve ever seen! Especiallly helping the elder and special needs clients on the flight. This was touching and emotional, since one of the passengers seemed paralyzed from a stroke and her husband was doing the best he could helping her to the bathroom. My mother in law suffered the same parálisis, so this hit home. My husband and I were also surprised to see all of the Manzanillo Airport crew waving good bye as the flight took off. This flight felt special."
Pros: "Alaska staff customer service"
Pros: "On time, courteous crew."
Cons: "First class was full. Paid to upgrade for what is referred to as Premier class I believe. Was in row 6 seat D. Crammed against the wall. Seats seemed abnormally tiny. Before even boarding the flight, the smell of the lavatory wafted strongly through the jet way. It only got worse from there. From the time we took off to the time we landed, the plane was absolutely saturated in an overwhelming pungent putrid smell, that one could only expect was from the lavatories. That aside, I personally don't understand what constitutes Premier class, or premium-class whichever the case may be. Anyhow, my experiences with Alaska have generally been positive, but this flight however was an absolute disappointment in a number of ways. To be clear, the crew was courteous and professional. I guess it's just been awhile since I have flown in the teeny tiny seats that I guess are considered standard."
Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."
Pros: "Smooth fight and ahead of schedule"
Pros: "Punctuality and kindness off employees."
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."
Pros: "Everyone was fantastic! The crew kept us up to date in the terminal about any delays. In first class our stewardess was attentive and kind. I love Alaska and love when I get to fly with them."
Cons: "There was nothing disappointing about this flight or experience."
Pros: "It was a quick flight."
Cons: "No service. The chime in the cabin is obnoxiously loud - startling at times."
Pros: "On time..."
Cons: "No service, no snacks!"
Pros: "The check in and customer service was really helpful"
Pros: "Seats were comfortable but they need to recline or have foot rest. When I missed the flight your CS was excellent her name was Whitney and she was in Seattle.."
Cons: "Should not charge for WIFI service in the air"
Pros: "On-time, no unpleasant surprises."
Pros: "Very nice, clean plane. Great staff/service on the flight."
Cons: "Huge delay which caused most people on the flight to miss connections without explanation. Then, as we all rushed to get on a bus to get to customs there was a holdup. We were all agitated and needed to get moving to rush to our next flights, then we saw the holdup was the crew! Alaska needed to show more urgency in trying to make up for there almost-two-hour delay."
Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Flight attendants They could have smiled and seem more friendly. I do understand that it was their last flight of the night and they were just as tired as the passengers."
Cons: "Board information, no page for boarding, we just happened to show at the boarding desk and was informed they have loaded earlier. We were boarding earlier then estimated time. After boarding and seated we were in formed we had a additional waiting time due to unprepared passport issues with customs and we had to wait for several other passengers. Our flight was held for additional 50 minutes. I was not impressed! I was very unhappy with the flight attendant stating sorry we don't have other options for food. They were out of food to buy except children option. This airline was chosen because I thought it was rated as a clean, friendly, reliable,relaxing flight . Seats are hard,stiff and uncomfortable. My back was aching before we got in flight. Windows were discussing gross with body fluids on them. I'm very sorry to say I would not recommend this Alaska airlines to anyone. Very unhappy and disappointed. I hope this will be addressed. Passengers should not have to sit in a flight seat sounded by filth. I would have expected my Mexico flight might have been this way but not my return flight in the states."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "Kid got wings on first flight! He was thrilled. Free microbrewery beer didn't hurt my feelings ;)"
Cons: "Flight back from Seattle was not pleasant. Flight attendants were just plain crabby, didn't make eye contact or verbally respond to questions. Flight staff can make or break an experience, and these ladies broke it..."
Pros: "Easy flight. No issues."
Cons: "No issues to report."
Cons: "We were asked to exit the plane at Tarmac and I was traveling with 2 little children. There were a lot of stairs to get off the plane and then walk back to terminal and then a lot of stairs were there to get back to terminal. I was hurting in my knee and my kids ears were hurting badly because the pressure was not controlled while landing. It was a very bad experience and I will definitely think twice about flying Alaska again."
Pros: "I liked how easy it was getting on the plane, and the smooth flight."
Cons: "I booked the flight which goes from PDX to Vancouver and Vancouver to ICN. I was going to take the Alaska Airline to go to Vancouver, but I couldn't board the flight because I didn't have a visa for Cannada. You should notice me if I need the visa or not when I booked this flight. Because of this, I should change the flight which took extra charge. Moreover, I lost my baggage between this situation."
Cons: "Same comment on boarding procedures."
Pros: "Every airline has the same basic situation to manage. When I fly Alaska, I always feel that everyone who works for Alaska works to do the best that they can and pass it on to their customers. I hope that they continue growing. They would be my first choice to fly everywhere."
Cons: "There is always just too much talking and announcements on the flights now."
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Pros: "It was a smooth flight"
Cons: "More seat room"
Cons: "Provide earphones or headphones"
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Cons: "13 hour delay"
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "Flight and crew were wonderful. Perfectly smooth landing!"
Cons: "I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!"
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Cons: "No delay"
Pros: "Never made the connecting flight."
Cons: "Didn’t give us seats together"
Cons: "Departure delayed by 1hr30"
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Cons: "Leave on time"
Pros: "Great service from boarding to landing"
Pros: "Basic flight... likedthe tomato juice and snack mix"
Cons: "Announcements startled me every time due to volume"
Pros: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Cons: "I would prefer fresh fruit or vegetables as a snack."
Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."
Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Pros: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Cons: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."
Pros: "Super friendly flight crew."
Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"
Pros: "On time."
Pros: "Friendly attitudes"
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "Flight attendants were excellent!"
Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Pros: "Nothing really"
Cons: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Due to strong tailwinds, the flight arrived nearly an hour earlier."
Cons: "Seats are so tight so uncomfortable"
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "All that one would want."
Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."
Cons: "Delayed for 4 hours due to mechanical difficulties"
Pros: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Cons: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gaugiMh."
Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Pros: "My luggage was lost. I reported it and they said that they would send it to Dallas where I was staying the next day. Got into a new country and city without my luggage. Had to buy clothes and toiletries at Walmart. The next morning I received I call to say my luggage had arrived. I went to the airport and indeed it had arrived and for some reason it was returned to Atlanta. After endless calls and conversations I got my luggage that evening. It was very inconveniencing. Worst experience of my life. Never again."
Cons: "Luggage issues Cleanliness of the plane The cabib crew"
Cons: "Airplanes are filthy; asked for Coke without ice & the flight attendant filled my cup halfway. Unbelievably cheap! I was afraid to ask for more, for fear that I'd get an up charge!"
Cons: "It enough leg room and I am not tall. I'm 5'5""
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Cons: "No westjet checkin area and no signage. Staff didn't know what was going on."
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."
Cons: "Less mask nazis. Not flying again"
Pros: "The crew members were professional."
Cons: "The seats could be better"
Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"
Pros: "Well organized. Helpful & courtesy."
Cons: "I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane."
Cons: "baggage tag system at CDG Pairs was lame"
Cons: "Overall it was good"
Cons: "My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member."
Pros: "Every thing"
Pros: "Very informed process of why delays were happening."
Cons: "No inflight meal, no inflight entertainment for 10 hrs onboard."
Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."
Pros: "Yes, they are."
Cons: "If we have something to watch."
Cons: "Seats are so small"
Pros: "I booked Cathay pacific but they changed to China Southern without any notification."
Cons: "Choosing my seats without paying extra."
Pros: "Sensible ticket price"
Pros: "Did not expect anything but it was actually good and pleasant."
Cons: "Haven’t yet reached our destination, it’s our honeymoon and would have hoped to have got ther by now instead of which we are having to layover in Vancouver until the next flight because of delays on first Leg of journey we missed connecting flight"
Pros: "I enjoyed the WestJet app for movies. Really great for me and my daughter. Also the McDonald’s coffee ✅"
Pros: "helped me find my bag when another airline lost it."
Pros: "The wifi inflight service"
Cons: "No food, only snacks."
Cons: "the 3 hr security line up"
Cons: "Too short"
Pros: "I got off in Edmonton changed gates, and was back on the plane for the last leg of my journey home. Staff again were very helpful! Thanks again WestJet! Christine S North Vancouver"
Pros: "They brought the movie thingy out right away and managed to watch 2 movies made the whole trip thanks west jet"
Cons: "Always the food seems like every sandwich has cheese in it or sausages. Meat both have dairy and I have dairy allergies it makes it hard how about a good old tuna sandwich (not old) u just get a well made sticker and put it on the old menu"
Pros: "Staff at WestJet are the best!"
Pros: "Stewardess let me change seats to a cooler part of the cabin at the back of the plane."
Cons: "The air temperature in the cabin was too hot."
Cons: "To be honest, our stuartess was very abrasive. To everyone."
Cons: "No access to free WiFi."
Cons: "Havent left Prince George yet still sitting on ground"
Pros: "Overall everything"
Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"
Pros: "Great crew"
Cons: "Entertainment system was playing up"
Pros: "It was fast, friendly and over all made me impressed."
Pros: "Amazing crew who made us feel very comfortable as we traveled with our 9month old daughter. Westjet stands out because of their commitment to service"
Cons: "6 hours delay"
Pros: "This was my first experience with West jet -- and it compares favorably with USA Southwest which is my preferred domestic airline."
Cons: "Was too hot"
Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."
Pros: "It was a good experience and I will fly them again!"
Pros: "Each seat has an electric plug with a USB port. The plug itself seems to work with an international electric adapter but the USB port came in handy."
Pros: "Too many delays."
Pros: "Roomier seating area in general seats. Friendliness of staff."
Cons: "This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off."
Pros: "The crew was very nice. The price was good."
Cons: "That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me."
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "The seat was very comfortable the service was terrible the flight attendant helped the attendants in coach before taking care of the 3 passengers in first it was disrespectful the peanuts were horrible and the wine was terrible"
Cons: "Do you really want a list?"
Cons: "Could have got upgrade Oh Well the rest was excellent"
Cons: "Not every flight has internet access"
Pros: "Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats"
Cons: "To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide"
Cons: "While I completely understand the visa policy the flight attendants should be more educated in regards of the visa, and ESTA required to enter the US. As a Canadian I am not required an ESTA to enter the US at any time and I had to politly argue with the airline employe at check-in over that mater."
Cons: "Entertainment selection was mediocre."
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Pros: "All waa good and timely. Comfortable and the crew very nice"
Cons: "I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right"
Pros: "Great ground crew, everyone was super polite, plane was super clean and very comfortable seating"
Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Pros: "Food was good"
Cons: "Customer service not good...staff not accommodating"
Pros: "Staff was friendly and very welcoming."
Pros: "Smooth flight all around. Didn't use the entertainment"
Cons: "Seats were a bit hard."
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Pros: "Everything went well for the most part.. food not that great but The staff was friendly. The only 2 issues I had 1) no movie on the way to our destinmovies/shows on the way back. 2) my daughter got sick on the way back due to turbulence & I ask for a bag to put her dirty clothes in & was denied. Would have been nice not to have been carrying around vomited clothes on my hand."
Cons: "The only 2 issues I had 1) no movie on the way to our destinmovies/shows on the way back. 2) my daughter got sick on the way back due to turbulence & I ask for a bag to put her dirty clothes in & was denied. Would have been nice not to have been carrying around vomited clothes on my hand."
Pros: "Easy and fast boarding , good service , good flight . Overall no complaints very good !"
Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Cons: "Was not happy that the plane did not have individual screens for entertainment on the long flight."
Pros: "Flight had no major inconveniences or mishaps."
Cons: "Paid $150 more for AM Plus. Not worth it."
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Good hot meal"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Pros: "I enjoyed the hot dinner with red wine."
Cons: "It was too cold on the plane."
Pros: "Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate"
Cons: "Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible"
Pros: "Food was just terrible¡"
Cons: "Delayed hours, both on my flight to Managua and from Managua. Going through customs and having to pick up your luggage and the go back through security is annoying. What do they think has changed since the last security check? The seats are small if you have long legs. The food is not good, but I guess what airline's is?"
Pros: "Crew was very nice, lots of movies and kids shows to choose from on the plane"
Cons: "Flight delayed, missed connecting flights, very little communication about delays etc. Terrible turbulence for 3 hours, food was not good at all. Don’t eat breakfast"
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Pros: "Staff on board was friendly and professional"
Cons: "Check in counter was closed more than an hour before flight even though electronic tickets weren't working!"
Pros: "On time"
Cons: "No comments"
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."
Pros: "Attendants were respectful and caring"
Cons: "Space between seats and rows."
Pros: "The crew was very friendly and kind. I enjoyed the coffe a lot"
Cons: "Boarding was delay. I spent 25 minutes making a line"
Pros: "Help from attendants"
Cons: "Too crowded"
Pros: "On time, courteous service, great movie selection in English and Spanish! Actually served a warm breakfast!"
Cons: "No other open cafes at gate in OHare."
Pros: "Everything nice fly Ride on time"
Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"
Pros: "Not much"
Cons: "Lost my luggage"
Airlines flying from Manzanillo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Manzanillo
Masks required on board, masks provided on flights from Manzanillo
Social distancing seating
Middle seats unavailable to book on flights from Manzanillo
Testing for antibodies, testing for symptoms for flights from Manzanillo
Waiving of change fees. Search flexible flights from Manzanillo