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Find Cheap Flights from Montreal Pierre Elliott Trudeau International to London (YUL - LON)

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Montreal Pierre Elliott Trudeau International to London Flight Information

Avg. Flight Duration 7h 07m
Flights Arrive in London
Flights Depart from Montreal Pierre Elliott Trudeau International
Flight Price C$ 461
Distance 5,234 km
Airlines WOW air, WestJet, Air Canada, Icelandair, Air Transat, SWISS, Brussels Airlines, Virgin Atlantic, Delta

Good to Know

Low Season:
February
Best time to beat the crowds
2%
expected price decrease
High Season:
July
Most popular time to fly
10%
expected price increase
Average price:
C$ 821
(avg. price over the last 2 weeks)
Good Deal:
C$ 698
or less (round trip)

When to Book Flights from Montreal Pierre Elliott Trudeau International to London

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 698 or less.
The cheapest flight from Montreal Pierre Elliott Trudeau International to London was found, on average, 85 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
Morning departure is around 13% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Montreal Pierre Elliott Trudeau International to London Flights

How long does a flight from Montreal Pierre Elliott Trudeau International to London take?
An average nonstop flight takes 6h 45m, covering a distance of 5234 km.
How many flights are there between Montreal Pierre Elliott Trudeau International and London?
There are 116 (nonstop) flights between Montreal Pierre Elliott Trudeau International and London per week, averaging 16 per day.
Which airlines provide the cheapest flights from Montreal Pierre Elliott Trudeau International to London?
In the past 3 days, the cheapest round-trip tickets were found on WOW air (C$ 461), Multiple Airlines (C$ 550) and WestJet (C$ 556).
Which airlines fly most frequently between Montreal Pierre Elliott Trudeau International and London?
American Airlines (1 times daily), Air Canada (1 times daily), Aer Lingus (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Montreal Pierre Elliott Trudeau International to London?
For Montreal Pierre Elliott Trudeau International to London, Friday is the cheapest day to fly on average and Monday is the most expensive. Flying from London back to Montreal Pierre Elliott Trudeau International, the best deals are generally found on Wednesday, with Monday being the most expensive.

Book cheap flights from Montreal Pierre Elliott Trudeau International to London (round-trip)

Airports
Origin
Montreal
C$ 461
only
C$ 461
Destination
London
C$ 550
only
C$ 550
C$ 643
only
C$ 643
C$ 822
only
C$ 822
C$ 461
only
C$ 461
C$ 562
only
C$ 562
Fri, 28 Sep
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
9h 35m
Sun, 14 Oct
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
12h 10m
C$ 461
Trip: 17 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,493 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Tue, 13 Nov
YUL
Montreal Pierre Elliott Trudeau International
LTN
London Luton Airport
18h 20m
Wed, 21 Nov
LTN
London Luton Airport
YUL
Montreal Pierre Elliott Trudeau International
25h 45m
C$ 550
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 2 Oct
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
17h 25m
Sun, 14 Oct
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
12h 10m
C$ 556
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 6,643 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYC
YYZ
Excellent 10.0

The stewardesses were friendly and accommodating very pleasant experience!

YYZ
YVR
Okay 5.6

Lazy flight attendant. Only got served once during the entire flight

LGW
YHZ
Okay 5.0

I didn't!

Late, late, late! I was a prisoner in my seat.

LAX
YYZ
Good 7.6

Easy boarding, friendly crew

Food cart passed us because we had our head down... they must have thought we were sleeping, gum stuck in magazine, the amount of ads before watching a show

YEG
YYZ
Good 6.6

Overall an easy experience. Cheap!

West jet has got to figure out a better way to board the plane- the "zone" model is a nightmare.

Fri, 12 Oct
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
10h 05m
Sun, 14 Oct
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
30h 10m
C$ 643
Trip: 3 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 50 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
LHR
Excellent 10.0

Service was excellent - staff was very attentive, pleasant and helpful and seemed like they truly enjoyed their job. We will definitely use them again when flying from Montreal

YUL
LHR
Okay 5.3

arrived in London.

flight delayed from 8 pm to 2 am. $10 voucher for food.

YUL
LHR
Mediocre 2.0

See above.

YUL
LHR
Mediocre 2.0

Unhelpful crew,dreadful entertainment and dire food!

YUL
LHR
Excellent 10.0

tout était bien - very good

all was good

Mon, 24 Sep
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
19h 00m
Fri, 5 Oct
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
26h 45m
C$ 670
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,623 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
BOS
Okay 5.6

Comfort. The seats and IFE were great.

Boarding was 45+minutes and involved standing in a cramped hall before boarding a bus to then climb the gateway in the rain :(

KEF
CLE
Excellent 10.0

Comfortable seats, very attentive staff, great entertainment system, clean plane.

Everything was enjoyable.

SEA
KEF
Okay 5.6

Never offered any food even on an overnight international flight

KEF
ORD
Good 6.0

Crew on board was friendly and accommodating.

Boarding at the gate was chaotic Poor landing

PDX
KEF
Excellent 9.0

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

Fri, 5 Oct
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
6h 45m
Sat, 20 Oct
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
7h 30m
C$ 730
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 5 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
LGW
Excellent 10.0

Loved the see and simplicity of booking with kayak. One of my fastest flight booking with minimal headaches

Ability to check in with the airline through the kayak app. At least through a link to the airlines website with the information required prefilled

CDG
YYZ
Okay 4.3

Crew and main dish

Seating is incredibly uncomfortable. Too tight for legs or elbows. Terrible cushioning for the back. The temperature was also WAY TOO COLD. Movie selection was absurd and very limited.

FCO
YUL
Excellent 8.6

Staff- Friendly and polite Food was good Comfortable for a long flight

CDG
YUL
Okay 4.6

The food was nice and they offer luggage room

The seats are way too small! We were so compressed we could not breathe nor move. The plane is overcrowded woth people. I do mot recommend

YYZ
YUL
Good 7.6

my suitcase are mising

Wed, 5 Sep
YUL
Montreal Pierre Elliott Trudeau International
LCY
London City Airport
16h 50m
Mon, 10 Sep
LCY
London City Airport
YUL
Montreal Pierre Elliott Trudeau International
11h 10m
C$ 822
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 6,928 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ATH
ZRH
Excellent 10.0

I loved the upgrade to business class. It was private, spacious, and very hospitable.

N/A

ZRH
JFK
Excellent 8.3

Entertainment

I would have liked a better selection of movies and TV series and games

TLV
ZRH
Excellent 9.0

Best flight for a long time. great service and entertainment.

I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this.

ATH
ZRH
Excellent 9.0

Friendly and professional crew. Plane was clean

Tight space in economy class(to be expected)

ZRH
CPH
Excellent 10.0

Swiss Lounge, food excellent.

everything was very good

Mon, 24 Dec
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
43h 30m
Tue, 1 Jan
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
17h 27m
C$ 878
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,802 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BJL
BRU
Excellent 10.0

Great wheel chair service

Polite customer service agent

MAN
BRU
Okay 4.6

Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.

Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.

BRU
VIE
Poor 0.0

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

RAK
BRU
Mediocre 2.6

Delay, nothing to eat, poor service !

Tue, 28 Aug
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
11h 35m
Fri, 31 Aug
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
19h 02m
C$ 998
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,215 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
LAX
BNE
Excellent 8.0

The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew.

Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips.

EWR
LHR
Excellent 8.0

Loved the food and ambiance

The on air entertainment was surprisingly low quality

SFO
LHR
Good 7.0

Amenities

Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight.

LHR
LAX
Excellent 10.0

Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!

The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l.

LHR
SEA
Good 6.3

Great movie selection

They need softer seats...had to stand half the time

Mon, 7 Jan
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
16h 05m
Fri, 11 Jan
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
13h 25m
C$ 1021
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,683 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
KEF
JFK
Okay 5.0

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

LAX
AMS
Good 6.6

The flight attendants were terrific. The food was marginal in business class

SJC
MSP
Excellent 9.2

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

STR
ATL
Excellent 8.3

Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!

On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

Wed, 16 Jan
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
10h 35m
Mon, 21 Jan
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
11h 15m
C$ 541
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,493 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

Mon, 8 Oct
YUL
Montreal Pierre Elliott Trudeau International
LTN
London Luton Airport
16h 25m
Mon, 15 Oct
LTN
London Luton Airport
YUL
Montreal Pierre Elliott Trudeau International
17h 45m
C$ 552
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 23 Oct
YUL
Montreal Pierre Elliott Trudeau International
LTN
London Luton Airport
16h 25m
Sun, 11 Nov
LTN
London Luton Airport
YUL
Montreal Pierre Elliott Trudeau International
27h 15m
C$ 556
Trip: 20 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 22 Sep
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
9h 35m
Sat, 6 Oct
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
12h 10m
C$ 560
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,493 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Tue, 13 Nov
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
13h 50m
Wed, 21 Nov
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
24h 20m
C$ 556
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 25 Aug
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
8h 21m
Wed, 26 Sep
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
12h 10m
C$ 682
Trip: 33 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 6,643 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YXX
YYC
Good 7.3

Westjet is great but charging for checked bags makes customers stuff more and carry more onto the plane. Westjet should rethink this as the overhead bins are becoming tougher to find space for luggage

LAX
YYZ
Good 7.6

Easy boarding, friendly crew

Food cart passed us because we had our head down... they must have thought we were sleeping, gum stuck in magazine, the amount of ads before watching a show

YYC
YYZ
Excellent 10.0

The stewardesses were friendly and accommodating very pleasant experience!

YHZ
YUL
Okay 5.0

Late, late, late. No window, and prisoner in my seat!

TPA
YYZ
Excellent 8.3

The price

The seats weren’t comfortable

Fri, 21 Sep
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
9h 35m
Wed, 26 Sep
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
12h 10m
C$ 586
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,493 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

AMS
KEF
Good 6.0

The price

The delay

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Sat, 29 Dec
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
9h 30m
Sun, 30 Dec
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
24h 40m
C$ 735
Trip: 2 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 50 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
LHR
Mediocre 2.0

Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

YUL
LHR
Mediocre 2.0

Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme.

YUL
LHR
Mediocre 2.0

See above.

YUL
LHR
Excellent 8.0

Great food, comfortable seats.

Long delay on departure, the ground crew decided to leave without clearing us for the flight. Probably helped cause the luggage catastrophe that followed on the next flight.

YUL
LHR
Mediocre 2.0

Unhelpful crew,dreadful entertainment and dire food!

Fri, 9 Nov
YUL
Montreal Pierre Elliott Trudeau International
STN
London Stansted
14h 20m
Sun, 18 Nov
STN
London Stansted
YUL
Montreal Pierre Elliott Trudeau International
33h 20m
C$ 562
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 7 Jan
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
20h 30m
Fri, 11 Jan
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
17h 35m
C$ 814
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 5 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
BSL
Okay 4.0

Delayed 2 h for waiting for a passenger. Service onboard is quite limited. No water served!! Food is quite basic.

FCO
YUL
Excellent 8.6

Staff- Friendly and polite Food was good Comfortable for a long flight

YUL
YVR
Good 6.0

Staff - Friendly, polite, professional

Couldn't see TV screen Seat wouldn't recline Cramped and uncomfortable for such a long flight. When I arrived in Vancouver and picked up my luggage, the wheel and part of the suitcase were gone (broken off) . How do I make a claim for this? Thank you

YYC
LGW
Good 7.3

Most areas were OK..

They have no control over babies crying but it was quite annoying. The left armrest was broken.

YYZ
YUL
Good 7.6

my suitcase are mising

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