Excellent service and courteous staff
I didn't like they charge for all drinks including water on a 2hour flight
It got me there.
Had to pay for sodas.
Flight attendants were excellent.
The flight was very bare bones. Entertainment system froze up half way into a movie. You had to pay for wine with dinner. Even on budget carriers, wine is included with meals on the long hauls. Half a cup of water was served twice during the flight. The cabin was kept quite cold. I wore thick socks and slippers throughout the flight, but had to use the small blanket provided to keep my feet warm. Glad I had a heavy coat! I will avoid this carrier on any long hauls in the future.
Dinner not too good. Breakfast very poor. Cold flight. Entertainment not working. Avoid for long hauls.
Crew was responsive and kind if something was requested but service without asking is no longer part of a transatlantic experience.
If you're on the Airbus transatlantic flight, the last section nis so noisy I'm surprised it's even a legal noise level. You can't even hear the entertainment it's so loud. Had to buy an upgraded economy just to be able to endure the long flight. It would be nice to see the cart come through again for coffee refill service.
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