C$ 727 Find cheap flights from Bulgaria to Toronto Pearson Airport

Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.

LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!

Great service . Everyone is so polite and ready to help. I always was using Lufthansa but from now on I will use LOT. Thank you for your service.

Boeng Dreamliner has so tiny seats, so even medium and smaller size people have not enough room to fill comfortable..

Everything was very good. I felt that the value received in paying for Business Class tickets was very good. The entertainment offered was plentiful, but could be improved with more recent options as well. By no means a deal-breaker. The staff were awesome, in the airport, at the gate and onboard.

bus ride to the plane was very crowded and had to wait a long time to get to the plane. The flight itself was great.

The airline wouldn't let me take my stroller to the gate, even though the website states we can. My screen did not work. Their website also states that long flights offer wifi to be purchased. My 8.5-hour flight did not have wifi available. I pushed my call light to ask for water (I was willing to buy it). It took over an hour for them to come and they could only give me a small glass at a time. Waters were not available for purchase.

They broke my luggage. I’m pissed off about that. Service was slow and inconsistent.

Together with my family, we all agreed that the LOT crew provided the most wonderful service that could be. We are grateful for such a great experience they provided to us! We will return and share our experience with all our friends and family.! Keep up the good work!

first and above all I liked the crew; everyone was one of a kind, friendly, professional, and eager to help.

Very poor.!!! They cancelled our flight and rebooked us with very little time to catch the flight. Our luggage was lost. As of now we do not have it yet. No clothes to change on the second day of vacation.

Older plane, business class was not up to par, entertainment screen small and dim and average food.

Fantastic how well crew especially at check in counter switched to English for our comfort.

Boarding a disaster. People need to be told not to line up before area called. Crew had not even boarded and walkways were jammed

really poor, the flight got cancelled first and then faced a delay. I ended up getting a middle seat which is a big no for me given I am claustrophobic.

Freezing temperature inside the cabin and terrible food. AC used to be better.

My wife and I did not find the flight crew to be very friendly. They just need to be more polite. The meals were not very good. They served chicken with soy sauce on a flight from Madrid to Toronto. This was not a flight to or from Asia. Our flight on September to Madrid had much better food.

Food very bad. Traveled air Transat as well and their food, while definitely not "good", is much much better than Air Canada. Staff were professional.although I had no very personal exchange. Boarding at Charles de Gaulle airport was a miracle - calm organized friendly - compared to Pearson's in Toronto.

The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.

No complaints l will always do Air Canada once they are flying where I want to go

A major problem at the Frankfurt terminal. You see your connecting flight is on concourse A and you see signs for A, but when you start to walk out to A, only then do you find A is in another terminal which requires a bus ride, passport control and customs. If you sit around in the first terminal too long, you can miss your flight. We made ours.

Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬

My mother is 87 years old and has knee problems. I have reserved a wheelchair indicating that she is immobile. For her it is very difficult to walk short distances. On arrival in Frankfurt, I was called via my mother's phone, by the female employee who had my mother in a wheelchair. She asked me how many and what color suitcases she has, which I explained. I was very surprised when 15 minutes later my mother walked out with her cane and balancing with great difficulties assisted by a young couple who were pushing her suitcase. Where was the wheelchair and the airport employee? I find this to be a disrespectful and abusive behavior of elderly people. It also raises the question of professional misconduct of the airport personnel in Frankfurt i.e. the female employee who abandoned an 87 year old immobile person by the luggage lane. I would like to inquire about the details i.e. name of that employee.

Crew was nicer to some people than others for no apparent reason. I had to get an older lady’s attention because she was too busy talking to passengers.

The connection to LYON was very tight. The flight was nearly finished boarding when we got to the gate

The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.

Boarding was haphazard after people with small children or walking difficulties

Everything and everyone Was great it’s just the person next to me weight over 300 pounds and was hanging over his seat and pushed up next to me was the worst 10 hour flight of my life the crew and everything else was a 10 out of 10

We bought tickets with Lufthanza from Kayak for flight operated by United..

Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.