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(Round-trip)
Airports
Origin
Edmonton
C$ 734
only
C$ 734
Calgary
C$ 518
only
C$ 518
Hamilton
C$ 402
only
C$ 402
Ottawa
C$ 369
only
C$ 369
Montreal
C$ 499
only
C$ 499
Toronto
C$ 366
only
C$ 366
C$ 395
only
C$ 395
Destination
Charlottetown (Prince Edward Island)
C$ 366
only
C$ 366
Thu, 7 Dec
YYZ
YYG
3h 52m
Wed, 13 Dec
YYG
YYZ
5h 10m
C$ 366
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
LAX
YVR
Excellent 8.4

One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.

Seats were comfortable but the row I moved to did not allow me to recline.

NRT
YVR
Good 7.6

Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.

It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.

PVG
YUL
Excellent 9.6

AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!

YYZ
YYG
Excellent 8.0

I never received an e-mail to check in, and by the time I remembered (morning of), this resulted in me not having a seat assigned on my ticket. This caused a lot of needless stress, though to Air Canada's credit, they got all those waiting for a seat assignment on board. On my return trip, I did receive an e-mail - luckily, as the flight was overbooked again.

YYZ
YYG
Excellent 10.0

Everything was basically on time.

Air canada should still give snacks like west jet.

Fri, 9 Feb
YYZ
YYG
2h 02m
Mon, 12 Feb
YYG
YYZ
2h 34m
C$ 412
Trip: 4 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 5 reviews
Overall
8.2
Boarding
8.3
Comfort
8.0
Crew
8.6
Entertainment
7.2
Food
7.3
YLW
YEG
Mediocre 3.3

Crew overworked but pleasant and doing their best. Self check in works well with assistance

Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response

YYZ
POP
Good 6.0

The crew was very nice.

The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know.

YYC
LAX
Excellent 10.0

The overall experience on my westjet trip was great. Everything west jet does - and all the groups in the airport are fantastic !

YYC
JFK
Excellent 10.0

The flight / staff all went as it should. The transfer of information from kayak to WestJet was seamless.

YVR
YYZ
Okay 5.3

The flights were on time and the staff were polite and nice.

Everything on a WestJet flight is extra and only the bare minimum is offered. There are no TVs in the seats and the seats themselves are small and jammed close together.

Fri, 9 Feb
YYZ
YYG
2h 02m
Sun, 11 Feb
YYG
YYZ
2h 25m
C$ 415
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Jan
YOW
YYG
4h 32m
Wed, 17 Jan
YYG
YOW
4h 41m
C$ 369
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
LHR
Excellent 10.0

everything

few movies

ORD
YYZ
Excellent 8.0

It was overall a good experience, cannot complain about the service as it was great.

The weather caused a bumpy return flight but that is not the airlines fault.

FLL
YUL
Good 7.3

I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?

BWI
YYZ
Excellent 8.0

everything

no entertainment

YVR
YYC
Excellent 10.0

Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods

Tue, 13 Feb
YYZ
YYG
3h 12m
Sun, 18 Feb
YYG
YYZ
2h 25m
C$ 389
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
PVG
YUL
Excellent 9.6

AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!

YYZ
YYG
Excellent 10.0

Seats were wide and very comfortable

NRT
YVR
Good 7.6

Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.

It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.

YYZ
YYG
Excellent 8.0

I never received an e-mail to check in, and by the time I remembered (morning of), this resulted in me not having a seat assigned on my ticket. This caused a lot of needless stress, though to Air Canada's credit, they got all those waiting for a seat assignment on board. On my return trip, I did receive an e-mail - luckily, as the flight was overbooked again.

YVR
YUL
Okay 5.6

I love the variety of entertainment, it never fails.

I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!

Thu, 7 Dec
YTZ
YYG
6h 29m
Wed, 13 Dec
YYG
YTZ
5h 20m
C$ 395
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19779 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
NRT
YVR
Good 7.6

Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.

It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.

YYZ
LHR
Excellent 10.0

everything

few movies

FLL
YUL
Good 7.3

I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?

YVR
YYC
Excellent 10.0

Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods

TPE
YVR
Good 6.0

Price.

smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl.

Fri, 24 Nov
YUL
YYG
5h 55m
Fri, 1 Dec
YYG
YUL
6h 38m
C$ 499
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 10 Dec
YOW
YYG
20h 32m
Fri, 15 Dec
YYG
YOW
6h 12m
C$ 508
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3589 reviews
Overall
8.2
Boarding
8.3
Comfort
8.0
Crew
8.6
Entertainment
7.2
Food
7.3
YYZ
POP
Good 6.0

The crew was very nice.

The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know.

YVR
YLW
Okay 4.0

Timing flights were on time.

Baggage delay at vancuvour and as well as in calgary.

LAX
YEG
Okay 5.6

Delayed flight. Only got home at 1.30am.

YLW
YEG
Mediocre 3.3

Crew overworked but pleasant and doing their best. Self check in works well with assistance

Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response

YWG
YYZ
Excellent 10.0

Some more food options

Thu, 7 Dec
YHM
YYG
3h 49m
Wed, 13 Dec
YYG
YHM
4h 47m
C$ 402
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19779 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
FLL
YUL
Good 7.3

I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?

BWI
YYZ
Excellent 8.0

everything

no entertainment

YYZ
LHR
Excellent 10.0

everything

few movies

YVR
YUL
Okay 5.6

I love the variety of entertainment, it never fails.

I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!

YYZ
YVR
Good 6.3

Food not included with insane flight costs

Mon, 22 Jan
YYC
YYG
8h 17m
Thu, 25 Jan
YYG
YYC
9h 14m
C$ 518
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 9 Feb
YYZ
YYG
2h 00m
Sat, 10 Feb
YYG
YYZ
2h 25m
C$ 403
Trip: 2 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
YYG
Excellent 10.0

Seats were wide and very comfortable

YYZ
YYG
Okay 5.3

Of the five planes we were on, all but one had comfortable seating (I'm 6'1" tall)

The lady helping us through the Toronto airport between flights made my wife cry. We had to stop to go to the restroom on the way to our gate, and the lady complained when I waited to go in after my wife came out. I told her I was going to do that, but she was apparently pre-occupied when I told her, because she was looking right at me when I said it. I then told her that I had let her know that was my plan, but she denied it, then told my wife she was just one of a hundred people. This left my wife in tears. This was a stain on an otherwise good flying experience, but it' tarnished the whole.

YYZ
YYG
Mediocre 2.0

Flight staff is pretty good. People on the phone are generally good, as long as you don't mind waiting and hour, or two - three for a callback.

Direct flight was delayed 3 hours and then two more times for a few hours and eventually cancelled from Toronto to Charlottetown due to flight staff (flight attendant called in sick so they cancelled the entire flight). So I was rebooked from my direct flight onto a connection the following evening in Montreal (which was expecting a winter storm). This was at 2 am so no more staff at the airport to even speak to. Had to call and ask for a call back which came at 4 am. The next day I got to the airport at 2 pm for my 5 pm flight to Montreal. It got delayed so I called air Canada and they booked me on an earlier flight. However it was too early and staff at the airport couldn't check me in as it was less than 45 minutes (facepalm). I was put on a later flight and got to Montreal okay. In Montreal my flight was delayed multiple times. Finally got on the plane but the ground staff was not around to get the place ready, pushed back, refused, etc. Waited 35 minutes on the plane before going to de-ice. Flight got 75% of the way to Charlottetown (almost over Moncton). It was a very turbulent flight. The pilot notified us we couldn't lanf in Charlottetown and were being diverted back to Montreal. So back to Montreal we went. On arriving back at Montreal we were notified to the flight attendants and again by the pilot that there would be people there go help us with rebooking. I still don't understand why they couldn't just get a new crew and fly us all back soemtime that day instead of having to all rebook, etc. This was at 1:30 AM. There was nobody waiting for us at the airport. I was automatically rebooked on a flight to Halifax that night and a morning flight go Charlottetown meaning I would have to stay another night and miss a second day of work. So, waiting in lineups until 4:30-5 AM in order to rebook a better flight back to Charlottetown. By this time I decided after spending much of the last 20 hours in airports or on a plane, that I would boom Moncton and just get a bus or drive home. Which I did, I booked Montreal to Moncton for 11 AM, paid for a bus and took that to Charlottetown. I arrived in Charlottetown at 5 PM Wednesday evening after "leaving toronto" at 11 PM Monday. Two cancelled flights, multiple delays, 5-6 rebooking, missed two days work, and lost a lot of sleep. No help from air Canada but hopefully they will cover the hotel for the first night as it was flight staff that caused the cancellation. All in all, if that attendant wasn't sick, or if air Canada had better solutions to this type of issue, I would have been home much earlier and with less stress. It really isn't fun being in an airport that long not knowing what is happening and how to get home.

YVR
YUL
Okay 5.6

I love the variety of entertainment, it never fails.

I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!

YYZ
YYG
Excellent 10.0

Everything was basically on time.

Air canada should still give snacks like west jet.

Mon, 4 Dec
YTZ
YYG
6h 29m
Fri, 8 Dec
YYG
YTZ
4h 20m
C$ 406
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19779 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
LHR
Excellent 10.0

everything

few movies

TPE
YVR
Good 6.0

Price.

smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl.

BWI
YYZ
Excellent 8.0

everything

no entertainment

YVR
YYC
Excellent 10.0

Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods

PVG
YUL
Excellent 9.6

AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!

Mon, 4 Dec
YYZ
YYG
5h 44m
Fri, 8 Dec
YYG
YYZ
6h 04m
C$ 412
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
YYG
Excellent 10.0

Everything was basically on time.

Air canada should still give snacks like west jet.

YYZ
YYG
Okay 5.3

Of the five planes we were on, all but one had comfortable seating (I'm 6'1" tall)

The lady helping us through the Toronto airport between flights made my wife cry. We had to stop to go to the restroom on the way to our gate, and the lady complained when I waited to go in after my wife came out. I told her I was going to do that, but she was apparently pre-occupied when I told her, because she was looking right at me when I said it. I then told her that I had let her know that was my plan, but she denied it, then told my wife she was just one of a hundred people. This left my wife in tears. This was a stain on an otherwise good flying experience, but it' tarnished the whole.

PVG
YUL
Excellent 9.6

AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!

YYZ
YYG
Okay 4.6

The entertainment was non-existent unless you had an Apple device or paid the $10 to rent one for an hour or so. Really disappointing considering other Air Canada flights.

YYZ
YYG
Mediocre 2.0

Flight staff is pretty good. People on the phone are generally good, as long as you don't mind waiting and hour, or two - three for a callback.

Direct flight was delayed 3 hours and then two more times for a few hours and eventually cancelled from Toronto to Charlottetown due to flight staff (flight attendant called in sick so they cancelled the entire flight). So I was rebooked from my direct flight onto a connection the following evening in Montreal (which was expecting a winter storm). This was at 2 am so no more staff at the airport to even speak to. Had to call and ask for a call back which came at 4 am. The next day I got to the airport at 2 pm for my 5 pm flight to Montreal. It got delayed so I called air Canada and they booked me on an earlier flight. However it was too early and staff at the airport couldn't check me in as it was less than 45 minutes (facepalm). I was put on a later flight and got to Montreal okay. In Montreal my flight was delayed multiple times. Finally got on the plane but the ground staff was not around to get the place ready, pushed back, refused, etc. Waited 35 minutes on the plane before going to de-ice. Flight got 75% of the way to Charlottetown (almost over Moncton). It was a very turbulent flight. The pilot notified us we couldn't lanf in Charlottetown and were being diverted back to Montreal. So back to Montreal we went. On arriving back at Montreal we were notified to the flight attendants and again by the pilot that there would be people there go help us with rebooking. I still don't understand why they couldn't just get a new crew and fly us all back soemtime that day instead of having to all rebook, etc. This was at 1:30 AM. There was nobody waiting for us at the airport. I was automatically rebooked on a flight to Halifax that night and a morning flight go Charlottetown meaning I would have to stay another night and miss a second day of work. So, waiting in lineups until 4:30-5 AM in order to rebook a better flight back to Charlottetown. By this time I decided after spending much of the last 20 hours in airports or on a plane, that I would boom Moncton and just get a bus or drive home. Which I did, I booked Montreal to Moncton for 11 AM, paid for a bus and took that to Charlottetown. I arrived in Charlottetown at 5 PM Wednesday evening after "leaving toronto" at 11 PM Monday. Two cancelled flights, multiple delays, 5-6 rebooking, missed two days work, and lost a lot of sleep. No help from air Canada but hopefully they will cover the hotel for the first night as it was flight staff that caused the cancellation. All in all, if that attendant wasn't sick, or if air Canada had better solutions to this type of issue, I would have been home much earlier and with less stress. It really isn't fun being in an airport that long not knowing what is happening and how to get home.

Mon, 18 Dec
YYZ
YYG
2h 02m
Mon, 8 Jan
YYG
YYZ
2h 34m
C$ 665
Trip: 22 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 5 reviews
Overall
8.2
Boarding
8.3
Comfort
8.0
Crew
8.6
Entertainment
7.2
Food
7.3
YYC
JFK
Excellent 10.0

The flight / staff all went as it should. The transfer of information from kayak to WestJet was seamless.

IAH
YYC
Excellent 8.0

Good amount of leg room

Bathroom didn't work in the back of the airplane

YYZ
YWG
Excellent 8.0

Cabin was too cold

YLW
YEG
Mediocre 3.3

Crew overworked but pleasant and doing their best. Self check in works well with assistance

Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response

YWG
YYZ
Excellent 10.0

Some more food options

Sun, 17 Dec
YYZ
YYG
2h 00m
Mon, 8 Jan
YYG
YYZ
2h 34m
C$ 634
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 13 Dec
YYZ
YYG
3h 52m
Tue, 19 Dec
YYG
YYZ
6h 04m
C$ 426
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
YYG
Good 6.0

flight was smooth and on time.

Maple Leaf Lounge at Pearson airport was shabby. We expected a bit more than soup and gherkins, but that's all that was available, except for some dry nacho chips. No electrical outlets. Indifferent staff. Shame on Air Canada! We have visited airport lounges all over the world and this was by far the worst!

NRT
YVR
Good 7.6

Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.

It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.

YVR
YUL
Okay 5.6

I love the variety of entertainment, it never fails.

I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!

LAX
YVR
Excellent 8.4

One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.

Seats were comfortable but the row I moved to did not allow me to recline.

YYZ
YYG
Excellent 8.0

I never received an e-mail to check in, and by the time I remembered (morning of), this resulted in me not having a seat assigned on my ticket. This caused a lot of needless stress, though to Air Canada's credit, they got all those waiting for a seat assignment on board. On my return trip, I did receive an e-mail - luckily, as the flight was overbooked again.

Wed, 13 Dec
YYC
YYG
6h 47m
Sun, 24 Dec
YYG
YYC
8h 09m
C$ 637
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 4 Dec
YEG
YYG
8h 02m
Fri, 8 Dec
YYG
YEG
8h 42m
C$ 734
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3589 reviews
Overall
8.2
Boarding
8.3
Comfort
8.0
Crew
8.6
Entertainment
7.2
Food
7.3
YLW
YEG
Mediocre 3.3

Crew overworked but pleasant and doing their best. Self check in works well with assistance

Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response

LAX
YEG
Okay 5.6

Delayed flight. Only got home at 1.30am.

YVR
YYZ
Okay 5.3

The flights were on time and the staff were polite and nice.

Everything on a WestJet flight is extra and only the bare minimum is offered. There are no TVs in the seats and the seats themselves are small and jammed close together.

YYZ
POP
Good 6.0

The crew was very nice.

The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know.

YYZ
YWG
Excellent 8.0

Cabin was too cold

Wed, 13 Dec
YYZ
YYG
3h 52m
Sat, 23 Dec
YYG
YYZ
2h 25m
C$ 440
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
YYG
Mediocre 2.0

Flight staff is pretty good. People on the phone are generally good, as long as you don't mind waiting and hour, or two - three for a callback.

Direct flight was delayed 3 hours and then two more times for a few hours and eventually cancelled from Toronto to Charlottetown due to flight staff (flight attendant called in sick so they cancelled the entire flight). So I was rebooked from my direct flight onto a connection the following evening in Montreal (which was expecting a winter storm). This was at 2 am so no more staff at the airport to even speak to. Had to call and ask for a call back which came at 4 am. The next day I got to the airport at 2 pm for my 5 pm flight to Montreal. It got delayed so I called air Canada and they booked me on an earlier flight. However it was too early and staff at the airport couldn't check me in as it was less than 45 minutes (facepalm). I was put on a later flight and got to Montreal okay. In Montreal my flight was delayed multiple times. Finally got on the plane but the ground staff was not around to get the place ready, pushed back, refused, etc. Waited 35 minutes on the plane before going to de-ice. Flight got 75% of the way to Charlottetown (almost over Moncton). It was a very turbulent flight. The pilot notified us we couldn't lanf in Charlottetown and were being diverted back to Montreal. So back to Montreal we went. On arriving back at Montreal we were notified to the flight attendants and again by the pilot that there would be people there go help us with rebooking. I still don't understand why they couldn't just get a new crew and fly us all back soemtime that day instead of having to all rebook, etc. This was at 1:30 AM. There was nobody waiting for us at the airport. I was automatically rebooked on a flight to Halifax that night and a morning flight go Charlottetown meaning I would have to stay another night and miss a second day of work. So, waiting in lineups until 4:30-5 AM in order to rebook a better flight back to Charlottetown. By this time I decided after spending much of the last 20 hours in airports or on a plane, that I would boom Moncton and just get a bus or drive home. Which I did, I booked Montreal to Moncton for 11 AM, paid for a bus and took that to Charlottetown. I arrived in Charlottetown at 5 PM Wednesday evening after "leaving toronto" at 11 PM Monday. Two cancelled flights, multiple delays, 5-6 rebooking, missed two days work, and lost a lot of sleep. No help from air Canada but hopefully they will cover the hotel for the first night as it was flight staff that caused the cancellation. All in all, if that attendant wasn't sick, or if air Canada had better solutions to this type of issue, I would have been home much earlier and with less stress. It really isn't fun being in an airport that long not knowing what is happening and how to get home.

YYZ
YYG
Good 6.0

flight was smooth and on time.

Maple Leaf Lounge at Pearson airport was shabby. We expected a bit more than soup and gherkins, but that's all that was available, except for some dry nacho chips. No electrical outlets. Indifferent staff. Shame on Air Canada! We have visited airport lounges all over the world and this was by far the worst!

YYZ
YYG
Excellent 10.0

Everything was basically on time.

Air canada should still give snacks like west jet.

LAX
YVR
Excellent 8.4

One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.

Seats were comfortable but the row I moved to did not allow me to recline.

PVG
YUL
Excellent 9.6

AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!

Sun, 26 Nov
YYZ
YYG
2h 00m
Wed, 29 Nov
YYG
YYZ
2h 29m
C$ 646
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
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