Daily cleaning, installation of cabin HEPA filters on flights to Dubuque
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Dubuque Airport is 11 kilometres from the centre of Dubuque. View on Map.
Dubuque is served by Dubuque Airport, also commonly referred to as Dubuque, Dubuque Mnpl. The airport code is DBQ.
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Scores according to KAYAK customer reviews
Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Pros: "Easy process overall"
Cons: "Free wifi, free food"
Pros: "Nice crew"
Cons: "Very uncomfortable trip. Seat were weird and neck pain We waiting on the plane for more than 30mn before departure"
Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Pros: "The seat was comfy, even though the flight was delayed in takeoff by 45 min. It was nice to hear from the captain. It makes you feel more like you're having a good experience."
Cons: "Delays happen. But snacks offered during a delay known to be longer than 30 min would've made many passengers happier. It's hard to stay happy when other people around you are complaining."
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Cons: "EVERYTHING! food, crews attitude, helpfulness"
Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Pros: "Everything BUT the ticket agent"
Cons: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."
Cons: "horrible food and poor service and attitude of cabin crew"
Pros: "The wifi actually worked!"
Cons: "Seats are so small and I even purchased the extra leg room"
Pros: "Friendly staff made people feel safe even during turbulence."
Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Pros: "Easy on getting the boarding pass"
Cons: "Bit crowded, flight too full"
Cons: "Checked into flight 1.5 hrs before the departure and luggage did not arrive!? At least 1/3 of passengers ended up w/o a luggage!"
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."
Pros: "Everyone was courteous. Flight was on-time."
Pros: "Courteous and efficient service, good communication from employees."
Cons: "Rude passengers reclining all the way without notice."
Cons: "The plane had a problem. No mechanic in Huntington. Poor communication from American to the crew in Huntington. Connecting flight missed. Had to wait for standby. Luggage ruined by broken wheel and chunk missing where the wheel had been."
Pros: "Clean plane"
Cons: "No food"
Cons: "Comfort is ok."
Pros: "Video entertainment not working for my whole row."
Pros: "Comfortable and wide seats in coach - as wide as or wider than my usual airline. Flight attendants were friendly and helpful. I had bad experiences with American in the past, but this one was surprisingly pleasant."
Cons: "No free entertainment or meals."
Cons: "Very cold airplane"
Cons: "3 hour delay and much confusion. In and out of aircraft."
Pros: "Very comfortable cabin,"
Cons: "couldn't get the in flight entertainment to work"
Cons: "Cero entretaintment"
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Cons: "Plane interior was really dirty"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"
Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"
Pros: "Good Entertainment. One flight attendant was great."
Cons: "American Airlines Seats were too close together. The plane was way way too hot. Asked the flight attendants and spoke to the captain after the flight as the front coach section of the aircraft was at least 10 degrees hotter than the rear. We were all taking layer of off cloths as it was so hot. Seems the first class attendants were not monitoring the temps which regulars the temps just behind first class. Told the flight attendant who also acknowledged it but the first class attendants did not make the change Many were angry. We were on the Tarmac for almost 1.5 hours waiting for the plane to be de-iced. No AC during the process."
Pros: "The service was okay, they were polite."
Cons: "The plane took forever to load, the plane departed late, although the captain still claimed we would make it 10 minutes early we did not. And to top it off, we waited on the tarmac to find a gate because we were late. Thanks American, I appreciate the reminder as to why I never fly your airline."
Cons: "Terrible transit to terminal in LAX with shuttle and stairs"
Pros: "Great steward with fabulous sense of humor"
Pros: "Organized process for checkin and boarding, flight staff and service, plane features and amenities."
Pros: "The crew were beyond excellent and tried to help with the seats. They were also very apologetic for the seat issue."
Cons: "Our seats had no power and couldn't adjust. The crew manually did it for us but we never got it to go close to flat. We were on an old 757 which is such an embarrassing product for AA compared to the new or refurbished planes."
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Cons: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."
Cons: "Pandamonium boarding process. If you're traveling with elderly, you need to pay for priority boarding to help them get on the plane at a pace they can sustain. There was a bad sewage smell on the plane. No in-flight entertainment, not even music. Very unfriendly gate agents; won't even acknowledge your alive as they take your boarding pass. I hate flying American Airlines. Flying is lousy these days. American takes it to a new level."
Cons: "I tooka trip to Jacksonville Florida and the flight was 2 hours late because they had no flight crew. Guess what on my return flight it was also late about 2 hours. Is this the new standard."
Cons: "Had another problem with the plane, this was the cargo door and after waiting forever, that was fixed and then they had to refuel, I was an hour and a half late getting to my destination and they kept telling us just a few more minutes."
Pros: "Gage changed from A13 to A17. Got to know this from Kayak. Great servicr."
Cons: "Didn't get real time updates from American airlines."
Cons: "no leg room"
Airlines flying to Dubuque have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Dubuque
Masks required on board, masks provided on flights to Dubuque
Social distancing seating
Middle seats unavailable to book on flights to Dubuque
Testing for antibodies, testing for symptoms for flights to Dubuque
Waiving of change fees. Search flexible flights to Dubuque