Daily cleaning, installation of cabin HEPA filters on flights to Jammu
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Jammu Airport is 6 kilometres from the centre of Jammu. View on Map.
Jammu is served by Jammu Satwari Airport, also commonly referred to as Satwari, or simply Jammu Airport. The airport code is IXJ.
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Scores according to KAYAK customer reviews
Pros: "Traveling time"
Cons: "There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving."
Pros: "Same thing as my earlier flight.Toilets paper was out of stock. No water inside Toilets."
Cons: "They are not going to change until this is privatize."
Cons: "Food wasn't good at all, so if you improve the food quality, that would be much better experience."
Cons: "3 hrs delay"
Pros: "Good, yes"
Cons: "Thank you"
Pros: "comfortable and friendly service"
Cons: "Improve food quality"
Cons: "Delayed several times Overbooked Lavatories not working"
Pros: "Flight attendants"
Cons: "The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality."
Pros: "Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again"
Cons: "Bad food Seat covers dirty Serving crew too loud and talkative Bathrooms messy Crew locked a few bathrooms Long lines outside the few bathrooms that were Open"
Pros: "Good leg room, carry on luggage space was great and the crew was very helpful. Overall flight experience was great, taking and land off wise."
Cons: "The audio head set on the entertainment system was broken. The crew tried to fix it by rebooting it several times but to no avail. It seemed like a hardware issue which should ideally have been caught before the flight. The food was also a bit disappointing - the bread was cold, and the second meal (chicken version) had an odd smell to it."
Pros: "Pilot was perfect"
Cons: "Food should be good"
Cons: "Food was not cleared in a timely matter. The quality of food was not good, the flavors were just simply not up to standard compared to other airlines. Also they consistently did not have a non-veg option, how is that possible in this day and age?"
Pros: "Loved the leg room in the economy class seats, much more comfortable than other airlines. The flight crew was courteous, overall a pleasant experience"
Pros: "put more sevices from Kerala Airport"
Pros: "I like the cheap airfare. In spite of all complains, if the fare is more $100 cheaper than other airlines, I will fly again with Air India."
Cons: "The chair was very uncomfortable. Not good choices of entertainment. Flight information (on screen location of the plane, time flown, etc.) was inaccurate. Crew not very friendly."
Pros: "Whiskey was served to forget about my journey."
Cons: "Air India needs to provide proper training to the staff. Starting from boarding plane, no hi/hello- staff is like “show your passport” and then “GO”. I notice inside plane, there was no one guiding passengers with their carryons. Pretty air hostess with heavy makeup was smiling at older couple struggling with their carryon luggage, I helped few of them around me. Plane is really in bad condition - seats are not comfortable, TV is difficult to figure out because it’s barely work, audio jacks are broken. Do not press flight attendant Call button because no one will come to you - I needed some drinking water and press the button, no one showed up for 15 mins finally I was able to stop one who was passing by me and asked her for water, she said “Sorry we don’t have any small water bottle” and she kept on walking. I was like WHAT :)), After 5 mins other attendant gave me a 2 liter bottle and a cup. Later I found by one flight attendant that they don’t give pen to fill out immigration form. Passengers must bring their own pen and keep handy to fill forms. And finally Air India needs to provide some Tie to male flight attendant, One on them was wearing very rundown tie."
Cons: "The entertainment system was broken didnt work at al"
Pros: "The comfort level of the seats is very good. There is enough space between the two seat which makes easier for people to move around and relax. It was also a kind of nice that my cabin baggage was sent with the checked one, this took away a responsibility from me to take care of my luggage."
Cons: "I did not like that during web check in it did not show me where the washrooms are located, and i ended up have seats by washroom, which ruined my trip."
Pros: "The crew on plane was great"
Cons: "Flight from Mumbai to Delhi was late. Sat on runway. Almost missed connecting flight. Had to go through 3 more security check points. The crew and the airport staff not talking to one another. Didn't know which way to go. Staff was rude in airport. Entertainment on plane is outdated and lacked variety. Food was mediocre"
Cons: "Terribly rude staff, on top of most basic things (such as light, tv/media, etc) not working on the plane. Air India ground staff at JFK is truly unprofessional."
Pros: "There is nothing that anyone can like"
Cons: "Everything. Nothing in the aircraft works, like TV, chair reclining. Service is the worst possible. Air hostesses are very rude."
Pros: "The only 2 crew members that made me want to review "Excellent" instead of Poor, were inside the aircraft."
Cons: "Bullshit boarding process that left me furious! I had a family of 5 that all had seats together. I specifically requested for extra leg space chairs as I have someone in my family who is 6'+ and another member who recently had knee replacements and thus needs extra leg space to allow more knee flexibility. My seats were all good to go, and I arrived at the airport 8hrs prior to my flight and was able to check in and print boarding passes. When I was boarding the aircraft, the gentlemen crossed off my families seats and re-wrote them in PEN right at the gate. I told him I did not approve, and he said "it is to make all your members together". I had told him we were already seated together and I did not like him switching my seats last minute. Turns out when I went in the aircraft that my seats were given to other members, and my family was forced to sit in another row. The team in the aircraft called the guy from the gate and asked why this was done. He gave me all sorts of bullshit excuses, none which made sense. He said it is "Impossible" to give me my original seats back. The other issue occurred from SFO-DELHI where the crew was incredibly rude. They would walk away in the middle of someone speaking, and wouldn't stand to listen to the full request."
Pros: "On time travel."
Cons: "Hygiene condition of aircraft."
Pros: "Service & discipline of staff"
Pros: "Good flight at good price"
Cons: "Plane a bit old"
Cons: "Crew shuts off Two restrooms for there use only by posting sign of "Under Maintenance". These are specially one of the rear restrooms. There are only 6 restrooms in the plane, out of which crew of 5 takes one rest room for them selves. You may divide 200 passengers for 4 Restrooms."
Pros: "In Flight service is terrible. They don't care just do mechanically."
Cons: "Poor customer service is the biggest problem. Please don't sell AirIndia tickets on your website"
Cons: "Clogged toilets dirty floors shabby seats broken chairs awful customer service"
Cons: "The seats were broken with large cracks visible. The arm rest was also broken with a metal protruding out. There were many seats in the same broken state. The entertainment system in my seat was not working. The quality for the aircraft was not great and seemed very old."
Cons: "Lots of smell. Needs more and deeper cleaning..."
Pros: "More entertainment options like gaming and better selection of Indian movies"
Cons: "Seat covers should be changed, seats and elbow rests are not comfortable for a long flight. Air India flights in India do not follow a prior schedule, flights usually a delayed especially from Ahmedabad (worst airport)"
Pros: "The aircraft is beautiful. Enough leg room."
Cons: "Bad service poor service"
Pros: "Flight was on time. I saved almost 12 hours in travel time."
Cons: "Checking and baggage drop off took 2 hours at Delhi airport. I would have missed the flight if not helped by airport staff. There server was down. They issue boarding pass at one counter and do baggage check in at another. You have carry your bags to get them scanned. Airlines staff at airport were so slow as if they had no clue what they had to do."
Pros: "On time, comfortable, good leg room in economy class and decent service you can expect. This was a Dreamliner service from Dubai to Kochi. Can't comment about onboard service as I was comfortably sleeping during both trips and chose to skip it. On my previous trip from Kochi to Dubai last month, the flight reached Dubai 40 mins ahead of the schedule. I would highly recommend this service over Emirates flight to Kochi."
Cons: "Pretty much nothing"
Pros: "Nothing. Its time to shut down AIR INDIA"
Cons: "1. Food quality was extremely poor 2. Cabin crew lacked any knowledge and experience of hospitality 3. Flight deck team lacked knowledge of interaction with passengers 4. TV on passenger seats not working"
Pros: "Overall - Good Especially timing of departure and early arrival. Food was good. Cleanliness was satisfactory."
Cons: "The boarding process at Mumbai was not good. 1. An additional security screening at the gate was chaotic in a crunched space. 2. Boarding was not done row-wise 3. Some senior citizens had to wait in the long line where as some passengers were given a preferred treatment (not sure if it was for business class; there were no such announcements though) 4. The headset in AI 191 (seat 5A) was not working, making the entertainment part non-exisiting."
Pros: "On time and courteous staff"
Pros: "Shortest flight"
Cons: "Tv not working Average food Water not working in toilets"
Pros: "The plane given in the flight, Dreamliner 787. Food and service, everything was beyond what we expect in domestic flights. Recommended a thousand times over other domestic Indian airlines"
Pros: "The movie selection was ok."
Cons: "Traveling to/from India The staff was horrible from check in, to boarding, to unboarding...no greeting, no smiling, no pleasantries, no warmth...nothing! The planes interior was just horrible dirty, smelled bad and the bathrooms (the entire plane I'd in need of some serious cleaning & with bleach) Food...was just disgusting! Bread & cheese sandwich should NEVER be given as an option....the airline ticket cost too much for that poor selection. Fumigation of a plane with people Onboard? If this is a must, please give notice & provide a face mask for your customers"
Pros: "Good food service"
Cons: "Both ways coming and going they ran out of customs forms which was annoying The tv didn't work and the hostess said she would reset it but it didn't work for the whole flight The plane seems old in general and isn't the cleanest"
Pros: "service and staff excellent in business class, food and wine very good."
Cons: "old interior, seats worn out, little cushion, and very uncomfortable. i was on a 14 hr flight NY, USA to Delhi, India and back. my back was in extreme pain."
Pros: "Flight was as expected. On time, and no issues encountered."
Cons: "Passengers with a lack of understanding of hygienic principles. I mean come on people, quit coughing and sneezing out into the open air. Air India hosts and hostesses definitely earned my sympathies that day."
Pros: "SFO to Del - media (A&V) entertainment does not work on a 16 hour flight Del to SFO - Audio does not work Rude crew Broken and unclean toilets Badly maintained galleys Only good thing - shortest route to India"
Pros: "Counter staff need better software and training Learning to type would help"
Pros: "Food was excellent and it was comfortable."
Pros: "It was relaxing."
Airlines flying to Jammu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Jammu
Masks required on board, masks provided on flights to Jammu
Social distancing seating
Middle seats unavailable to book on flights to Jammu
Testing for antibodies, testing for symptoms for flights to Jammu
Waiving of change fees. Search flexible flights to Jammu