Daily cleaning, installation of cabin HEPA filters on flights to Larnaca
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Scores according to KAYAK customer reviews
Cons: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"
Pros: "I was traveling with a baby alone and crew was very supportive"
Cons: "You canceled my trip"
Cons: "Media screens were very unresponsive and we never did find music"
Pros: "Lufthansa is great."
Cons: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."
Pros: "Spacious and quiet aircraft, lots of legroom in certain exit row seats. Friendly cabin crew. Compared to the loud and bumpy ride on the Lufthansa 747, the A380 was way better."
Cons: "Moderate delays at each end—waiting for transfer passengers delayed our departure half an hour. We made up the time en route but then sat on the tarmac at LAX because the gate was occupied. I think my seat mates missed their connection. They broke the handle on my rollaboard (checked due to stingy cabin baggage allowance)."
Pros: "Exit row, very nice to have a little extra legroom. Baggage checked through from LAX to Dresden was sooo convenient."
Cons: "Bus from terminal to aircraft is not optimal."
Cons: "Merci pour la magnifique équipage"
Cons: "Business class with normal seats and empty seat in the middle is not the same."
Pros: "Exelent crew"
Cons: "Long distance between gates to transfer"
Pros: "Very clean"
Cons: "The flight attendant did not bring the wheel chair and take me to the bus where I waited too long and when I arrived to customs no wheel chair was there and I asked every officer there how to get the wheel chair no one helped after long time one officer called and the chair arrived and he transferred me to a cart the driver was very bad he did not help in seating me and I sit on the back with my carry on when he drives like crazy I fell on the floor screeming he stopped and place me in the front and he asked if I need a doctor I told him no I just need to catch my flight although I was hurt badly with a very big bruise and when I reach the gate the plane was gone and I have to wait for another flight to take me to San Francisco and from there to Los Angeles and I singed a paper that I don't want a doctor"
Cons: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Pros: "cleanliness, timely arrival and departure"
Cons: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."
Pros: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."
Pros: "it was quite comfortable"
Cons: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."
Cons: "The food. I don't eat many food and the wasn't much selection."
Pros: "Very good service.."
Pros: "Waiting area needs upgrade...40 minute flight, no time for food or entertainment..."
Pros: "Good aircraft good reception everything good tks"
Pros: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Pros: "The food & service by flight attendants was phenomenal. Seating on the 747-8 in economy class was also comfortable."
Pros: "The flight is less than 3 hours, yet they include a sandwich with the flight."
Pros: "Comfortable and big leg room"
Cons: "No in-flight entertainment"
Pros: "Everything is great,will fly more with u people"
Pros: "I liked the crew personnel"
Cons: "I didn't like food"
Cons: "Also, just one meal and no snacks served on a 7 hour plus flight"
Pros: "On time"
Cons: "They ran out of food choices, so I had to go with mushroom pasta."
Pros: "The flight left late and arrived late. I had ordered a wheelchair, for me. At the gate there were two of them for about 20 people. The people (personell) Spoke amost no English and only poor German. I was told to WALK, because no chair was avaailable or would arrive in due time. ABSOLUTE CHAOS: The 45 minutes delay at landing did not enhance things -- missed my connecting train. Dr, W. Hartwig"
Pros: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pros: "Crew was friendly and we arrived on time, works for me!"
Pros: "See ath to mun flight comments."
Pros: "Food choices were excellent. Crew was attentive."
Pros: "Great service, great friendly crew and great food!"
Pros: "Fast and efficient boarding. Cheerful and helpful crew. Clean cabin. Everything was 100%."
Cons: "Nothing. I was a happy camper from beginning to end."
Pros: "On time for all legs"
Cons: "4 hour lay over in Toronto"
Cons: "Despite calling 2 weeks ahead of the flight, I did not have a vegetarian meal for this flight or the leg from SFO to Frankfurt. The other flights had the correct meal selection. The plane did not have private screens, only access to personal devices, but it was difficult to keep my device charged to watch a full movie. With an 11 hour flight, that was definitely disappointing."
Pros: "Premium economy seats, also premium economy is located very well in front of the plane."
Cons: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."
Pros: "It departed and arrived on time. The boarding process was very efficient thanks to Frankfurt's automated ticked checking gates."
Cons: "No in flight entertainment."
Cons: "The controls on movie screen did not respond to touch very well."
Pros: "Prompt boarding and takeoff, good space, comfortable seats, good food."
Pros: "I like it , it was good"
Cons: "All was nice.Thanks. The Flight was good, only Some Turbulances , But is ok."
Cons: "Flight attendants barely spoke English and didn't offer us a beverage for the flight. It was a small plane that was very loud and a small backpack barely fit under the plane. All in all, it took us 30 hours in airports and on airplanes to get to Riga, for one appointment."
Pros: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"
Pros: "Got to try the new premium economy - which was fantastic. Loved the foot rest, added space, and comfortable seats. The crew was wonderful and it made an 8 hour flight go by quickly."
Cons: "There was a last minute plane change, with resulted in a lot of confusion and unhappiness as we boarded. For those of us who checked in at least a day in advance, the loss of a window or aisle seat was troubling. Even more frustrating were the parents who requested a bassinet seat, were confirmed for that seat at check-in prior to arriving in Munich, and then being told that there were no more bassinet seats. Also, only one row was opened to scan your ticket and board - which made the process very slow and frustrating."
Pros: "In flight entertainment had great options"
Cons: "Lufthansa HAS to improve its boarding process. There is no reason for people at the front of the plan and back of the plane to board at the same time, it makes everyone stand up in a silly line for 30 minute, when everyone could do their own standing only when needed. Also the enforcement of the baggage policies was so uneven that I almost thought Lufthansa might actually be discriminating against Americans. Checking in, we were told thst I couldn't have a small roller bag in addition to my small backpack and that I would need to PAY for checking the small roller bag. I pushed back with the agent and ultimately he decided to check the roller bag, to then see the number of people with small roller. Bags and purses made me really mad!!! Also agree with the reviewer who said thst Lufthansa should give. More time to select seats than the last 24 hours,"
Cons: "Seats are too small and pitch is too short."
Pros: "Comfort, service, staff, entertainment were great."
Cons: "The food is not very good; however I did appreciate the availability of vegetarian options and of course understand airplane food is not very good in general across airlines :-)."
Pros: "uncomfortable seats"
Pros: "Overall Austrian was fine. Smaller plane and people were professional."
Cons: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Pros: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Cons: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"
Cons: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Cons: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Pros: "Leg room was good. I am 6ft 2in"
Cons: "Seat bottom could have been better. I have a honey bottom"
Pros: "Sits had more room then other plain"
Cons: "Food terrible"
Pros: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Cons: "long layover before my next flight to Chicago"
Pros: "On time take off"
Cons: "They overbooked the flight which delayed boarding but the flight was on time."
Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Cons: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."
Pros: "Food, entertainment options, business class seats that lay flat"
Cons: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Cons: "I had a weelchair and nobody assist me in Viene in Austria"
Pros: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Pros: "Crew were polite and accommodating."
Cons: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Pros: "Great staff, good meals, snacks, and drinks thru the entire flight."
Pros: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Pros: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Cons: "Poor announcements"
Pros: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Cons: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Cons: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Cons: "I remember a time when these flights had entertainment on them..."
Cons: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Pros: "Nice flight freindly staff"
Cons: "Not comfertable chairs"
Pros: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."
Pros: "Wonderful flight attendant. (I think his name was Stephen?)"
Cons: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."
Cons: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."
Pros: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Cons: "Transit time through Vienna was particularly frustrating."
Cons: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Cons: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Pros: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Cons: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."
Cons: "Please change food, enough of pasta every time."
Cons: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Pros: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Pros: "Nice crew"
Cons: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"
Cons: "It was almost 2 hours delayed"
Cons: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Cons: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Pros: "Baggage in Riga was available the moment we got to the carousel."
Cons: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Pros: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"
Pros: "Service was spectacular. The United crew was awesome."
Pros: "everything on time, good selection of movies"
Cons: "the food....pretty bad"
Cons: "I had no notification about luggage fee in airport upon registration."
Pros: "Not much...."
Cons: "The ticket indicated the wrog gate 21 instead of 31."
Pros: "Not at all a comfortable experience, but I suppose it served its purpose."
Cons: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."
Pros: "The crew was the only good thing about this flight/airline."
Cons: "I was very disappointed with Austrian airlines. I was not able to pick my own seat even after I checked in and the actual seats on the plane were extremely small and uncomfortable. This made it impossible for me to enjoy mi flight. A 5'6' person should not have any issues but my knees were touching the seat in front of me. The seat was very narrow - it felt cramped and as if they turned a space designed for 2-4-2 into a 3-4-3. When I called the customer service before the flight to get a seat next to my husband who had a separate reservation, it took about 4 calls before anyone even mentioned that out reservations could be linked together. will not fly Austrian airlines again."
Cons: "small and cramped airplane"
Pros: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Cons: "Food was almost cold.... I was in the back section of the planet...."
Cons: "there is always a delay... the movies on the moniter needs to be updated..."
Pros: "good entertainment choices"
Cons: "my pre-arranged seat was changed without notice."
Pros: "The crew was great, but my seat wasn’t that comfortable."
Cons: "I would probably like them to be on time because I almost missed my connecting flight"
Pros: "Crew was very welcoming and helpful"
Cons: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."
Pros: "Informative to the very minimum."
Cons: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Pros: "Everything went good."
Cons: "Movie or general didn't provide closed caption or subtitle for an English language."
Pros: "Seat on aisle"
Cons: "Not being late for my second flight"
Pros: "Seat was ok"
Pros: "I am fine with everything"
Pros: "That they worked with us to get us on the same day flight with turkish airline."
Cons: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."
Cons: "Yes, I agrèe it could be"
Cons: "The flight was canceled without notice."
Pros: "I liked that all flights were on time"
Pros: "Crew and food"
Cons: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."
Pros: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Cons: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."
Cons: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Pros: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Cons: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Cons: "Having to arrive 6 hours later than scheduled"
Pros: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Pros: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Cons: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"
Pros: "The end"
Cons: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"
Pros: "Is a direct flight to Budapesr"
Cons: "We left Chicago at 7:58 pm instead of 4:35 pm, they got us on the airplane and than we just sat there for 3 hrs till finally we were able to take off. No explanation was offered for the delay"
Pros: "Quiet flight, no issues"
Cons: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."
Cons: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Pros: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Cons: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."
Pros: "Comfortable, civilized"
Pros: "Comfortable seats. Professional pilots. Variety of movies."
Cons: "Food is junk. Arrogant rude flight attendants. No desire to do their job."
Pros: "The food and entertainment"
Cons: "I did not like the terrible services!"
Cons: "They delayed the departure"
Pros: "The landing wasgood"
Cons: "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."
Cons: "My luggage didn’t arrive. Plane left with a delay."
Pros: "The usual cramped travel but it was fine. Good movies"
Cons: "Somewhere Ipad disappeared from luggage we had checked."
Pros: "Lots of movies, food was great and staff was friendly."
Cons: "Even though it was a long haul flight, alcohol needed to be purchased separately."
Cons: "the comment for the AMS -WAW flight segment applies here as well."
Pros: "The transatlantic plane was great."
Cons: "No alcohol 2/2 flights delayed"
Pros: "The flight attendants seemed nice and courteous."
Cons: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."
Pros: "Seats were comfortable and the food wasn't terrible"
Cons: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"
Cons: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."
Pros: "I like everything food and the chaires very comfortable thanks"
Cons: "Nothing to complain Everithing is excellent easy flight Thankyou"
Pros: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Cons: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."
Cons: "Seats aren't comfortable"
Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"
Pros: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Cons: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."
Pros: "On time"
Cons: "All good"
Cons: "THEY CANCELED OUR FLIGHT LESS THAN 6 HOURS BEFORE DEPARTURE - WORST"
Pros: "Terminal 5"
Pros: "Quick flight and boarding"
Pros: "Female Flight attendant was very rude"
Cons: "Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group"
Cons: "Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home."
Pros: "- relatively new plane, but honestly that's it..."
Cons: "It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices."
Cons: "The food service was terrible I was in row 20 and they ran out of all sandwiches and coffee!!!!! I thought flying BACK would be superior to EasyJet who I normally fly with but quite frankly your service is not nearly as good"
Cons: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Pros: "Did not take it"
Pros: "the crew was accommodating"
Cons: "i was asked to pay to check in my luggage :("
Cons: "one hour late departing"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "Crew tried to be polite but some were really not"
Pros: "the plane landed safely"
Cons: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job."
Cons: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."
Pros: "The staff were wonderful within my two boys aged 6 and 7. There was really good room and the entertainment of Paddington 2 and then comedy shows was a great balance. Really enjoyed it."
Cons: "Only down side was the food, had to pay, quite expensive and didn’t really get ‘a meal’ as such."
Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."
Pros: "Air hostesses were good"
Cons: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."
Pros: "Choice of inflight entertainment"
Cons: "Crew couldn’t serve hot drinks, focussed on clearing trays!"
Pros: "The airline accommodated an earlier flight since I got to the airport early. The crew was nice."
Cons: "Business class seems to be mostly different in that there's nobody seating in the middle, and maybe a better "meal". Fortunately, it's a very short flight. It was delayed 45 minutes though, after we boarded, supposedly for congestion at the destination. Ended up doubling the time spent in the plane..."
Pros: "It was comfortable, the staff were helpful and it was a pleasant flight."
Cons: "I am not tall enough to reach the overhead compartments to place my bag inside. Two passengers kindly helped me on the return flight. On my last trip with BA a 6ft steward told me off for not being able to lift my case over my head and place in the overhead compartment. He refused to help me with my bag he said he had a bad back and I swore I would never fly British Airways again and I wouldn't have if I had realised that my return flight was with them. However, this time was different it was a good flight but if passengers don't help lift my case in the overhead locker in future I have no idea what I will do. I never have this problem with other airlines."
Pros: "The crew was great"
Cons: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."
Pros: "Nothing in particular but it was positive."
Cons: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."
Pros: "I guess that a 3-hour delay on departure turned into only a 2 1/2 hour delay on arrival."
Cons: "The boarding process was everyone for themselves. No priority boarding at all - except for handicapped. After that, it was catch as catch can - even if you were first class or business class. The audio selection was the most sparse I've ever seen. Only 5 titles in classical music. Also, the movie "library" had only 5 choices. The flight map was a dated version. On other BA flights, there has been excellent attention to detail in Club World. This one was very poor."
Pros: "Surprised that the food was delicious"
Cons: "Obtaining the boarding pass at Heathrow took time"
Cons: "The credit/debit card machine didn't work on half the cards. It took about an hour for anyone to get food or a drink. The staff was more preoccupied with selling things than picking up the rubbish. It only takes a minute to walk down the aisle collecting cups and bottles. Some people never did have their items collected before the three hour flight ended."
Pros: "Flight good."
Cons: "Your website didn’t tell us bags not included. Cost me an extra£200 at airport. More than poor. Who do I complain to?"
Pros: "Good amount of legroom, no issues with boarding etc. Food was fine and lots of snacks available if you knew where to look for them."
Cons: "Not the friendliest crew. Large film selection but not the best choice of new releases. Quite action focused."
Pros: "I was able to sleep without being disturbed."
Cons: "My flight was delayed 4 1/2 hours"
Pros: "The complimentary meal was very good and a decent amount of food that satisfied my hunger. Free wine."
Cons: "Booked 6 exit row seats only to have half of us moved. Somehow Cyprus is short haul? So no free soft drinks or food! The crew ran out of much of the menu."
Pros: "The seats were comfortable and they gave enough food and water."
Cons: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Cons: "No snacks or drinks (not even water) was provided free of charge. Everything was for purchase...really!?"
Cons: "The fact that even water is for purchase is disgraceful"
Pros: "Both of my flights had no person in the middle seat, so I was able to spread out more in the space which made it much easier to get some sleep, especially on my red eye flight!"
Cons: "No complaints; great service! I'd definitely fly British airways again."
Pros: "quick luggage delivery in Lisbon"
Pros: "Quick and a clean aircraft"
Cons: "Nothing special to say"
Pros: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Cons: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
Pros: "I liked the movies and the entertainments on the plane."
Cons: "People like old when it comes to history, traditions, restaurants etc. But when it comes to travel and technology people don't. Two of my friend's entertainment monitors were broken, bugs with the program all the time, no wifi on board. Compared to other airlines BA was quite disappointing."
Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
Pros: "Plane was not most modern. Average. Nothing stood out good or bad"
Pros: "Service, comfort"
Cons: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Pros: "Cheapest ticket for international flight with two connections. Crew is great and plane is comfortable"
Cons: "Even before trip started, there were two changes to schedule and not for the better. On actual trip - flight delayed and caused a missed connection. One suitcase got damaged and one went missing... Overall not the best experience this time :-("
Pros: "Boarding went smoothly."
Cons: "the seats are horrible! I expected more comfort on an airbus. there was less room on the international flight than on domestic flights on other carriers!"
Pros: "Good Service and acceptable food quality."
Cons: "Cramped economy seats w/AV box crowded foot space!"
Pros: "I loved the headrest on the seat. Easiest headrest for sleeping I have ever had. No neck rolling around. Especially important for long overnight flight. The recline on the seat was also lovely. For economy class, I slept amazingly well!"
Cons: "Food was ok, and seats were quite close together. I have status on another airline and usually fly in a premium economy seat. This was absolutely fine in a pinch, and I would do it again. But more room between seats would be nice."
Cons: "No entertainment. Few passengers were standing in the middle of the isle having a loud conversation. We had an overnight flight from us so we wanted to rest. Asked the flight attendand if it is ok for passengers to have a party like this. He told me off. He said "if you have a problem you tell them". I asked if it is a safety issue standing on the corridor like so. He told me, "I am fine with it"
The cheapest airline ticket to Larnaca from Canada in the last 72 hours was C$ 1,169 one-way, and C$ 1,492 round-trip on the route from Edmonton to Larnaca. The most popular route is from Toronto to Larnaca and the cheapest ticket found on this route in the last 72 hours was C$ 825 round-trip.
Larnaca Airport is 4 kilometres from the centre of Larnaca. View on Map.
Larnaca is served by Larnaca Airport, also commonly referred to as Larnaca, Larnaca Airport, Larnaca Intl. The airport code is LCA.
Most visitors from Canada need to provide a negative COVID-19 test result and/or quarantine to enter Larnaca. Passengers who have been vaccinated and hold a valid vaccination certificate from the Countries referred here, regardless of their nationality, will be able to travel to the Republic of Cyprus, from any country without having the obligation to meet the prerequisites of the corresponding Country category, such as for example RT-PCR laboratory examination or self-isolation or issuance of special permission, for purposes of entering the Republic of Cyprus, provided they complete, within 24 hours before the last departure flight to the Republic of Cyprus, the necessary application form and obtain a CyprusFlightpass.
All travelers must obtain a Cyprus Flight Pass. All passengers traveling to Cyprus need to fill in and submit in advance, all required information and documents. Any travelers arriving in Cyprus without a Cyprus Flight Pass will be subject to a fine of 300 Euros.
Read more about travel restrictions for Larnaca
Visitors from Canada are not required to quarantine after entering Larnaca.
Visitors from Canada must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Larnaca.
Current regulations for vaccinated travelers to Larnaca: most visitors from Canada may enter Larnaca but may still need to provide proof of negative COVID test.
Cyprus Flight Pass
Travelers arriving to Cyprus without a Cyprus Flight Pass, will be subject to a fine of 300 Euros.
Passenger Locator Form
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Daily cleaning, installation of cabin HEPA filters on flights to Larnaca
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