Daily cleaning, installation of cabin HEPA filters on flights to Mali
|February||Best time to beat the crowds (4% less expensive on average)|
|July||Most popular time to fly (7% more expensive on average)|
Average price round-trip
|C$ 2,137||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 957||or less|
Good deal one-way
|C$ 846||or less|
An average direct flight from Canada to Mali takes 16h 56m, covering a distance of 7427 km. The most popular route is Montreal - Bamako with an average flight time of 15h 45m.
The cheapest ticket to Mali from Canada found in the last 72 hours was C$ 1,074 one-way, and C$ 1,555 round-trip. The most popular route is Montreal Pierre Elliott Trudeau Intl to Bamako and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 1,578.
Based on KAYAK flight searches, the most popular destination is Bamako (100% of total searches to Mali).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "The crew was professional and very engaging"
Cons: "The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but..."
Cons: "The food was a little rough"
Pros: "Crew was very good and the food excellent."
Cons: "Seat space is a little small."
Cons: "Air conditioning didn't work!!"
Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Cons: "To long of a flight"
Pros: "Check in process, helpful ground crew and airplane"
Cons: "Comfort of seats are horrible for a trip so far, they need more cushion."
Pros: "Service food timely departure"
Cons: "Nothing to dislike"
Pros: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Cons: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Cons: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Pros: "Staff was very helpful and kind. Very delicious food."
Pros: "We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight."
Cons: "The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups."
Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Pros: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
Cons: "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
Pros: "The crew and the food were great."
Cons: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Cons: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
Pros: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Cons: "Some flight attendants were impatient/looked unhappy."
Pros: "Great service and staff"
Pros: "Staff was friendly"
Cons: "Seats too narrow and no leg room."
Pros: "Food and entertainment were excellent!"
Cons: "I almost got bumped off my flight because I didn't check in online. It was very stressful"
Pros: "Courteous service. Good food."
Cons: "USB plug did not work, but was offered a different seat."
Cons: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."
Pros: "It's really cheap prices"
Cons: "But it's gives wrong books"
Pros: "Food, Friendly and attentive staff and air hostesses"
Cons: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
Cons: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
Pros: "Fine flight"
Cons: "One of my checked bags was lost between the two flights"
Pros: "Good food Good service very good entertainment"
Pros: "Selection of movies and other entertainment options"
Cons: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Pros: "Excellent service. Food was great too!"
Pros: "Turkish airlines is very accommodating and even fed us on this short flight."
Cons: "They tend to generally don't keep their planes very cool and it gets a bit stuffy at times. In economy class, not much leg room as with most of the planes these days."
Pros: "Nice onboard entertainment system"
Cons: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
Cons: "Crew need to smile a bit. And even if you don't choose the food in advance, there should be vegetarian option."
Pros: "All very nice"
Cons: "Boarding was unorganized."
Pros: "In general I like all the comfort that offers Turkis Airlines to their customers."
Cons: "There are some employees there are not so kind. When ever a customer request for assistance."
Pros: "sevice, personnel"
Pros: "Was awesome"
Pros: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
Pros: "We purchased coach tickets and were surprised at how nicely we were treated!! A very classy operation!"
Cons: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
Pros: "The price, wonderful service, plenty of good food. Great entertainment selection"
Cons: "I wish there was a little more leg room, specially for such a long flight."
Pros: "The seat was good"
Cons: "The crew was not at all good, I had to call them so many times for one thing, not at all managed well"
Pros: "The willingness to help."
Cons: "Longer route of flight."
Cons: "Similar issues as described above"
Pros: "Crew service, choice of in flight entertainment"
Cons: "Food was below par."
Pros: "Liked everything about the airline - great service."
Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Pros: "Good experience"
Cons: "Better snacks"
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Pros: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Cons: "No US carrier seems able to master smooth boarding without standing waits."
Pros: "The poor cabin stewardess was working the whole time as it was a short flight."
Cons: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."
Pros: "On time"
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Pros: "Good food, entertainment and Delta Comfort section worth the extra cost."
Cons: "Boarding at JFK a nightmare."
Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."
Pros: "In rescheduling us they only charged us $54 per person"
Cons: "Reminder came 20 min beforehand and because I didn’t pre check in we missed the flight even though the plane had not even arrived.... terrible experience in Paris and impacted our life in a large way.... not a good experience using kayak"
Cons: "No chicken sandwich."
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."
Pros: "Flight was fine. No real complaints other than a talkative neighbor when I wanted to sleep."
Cons: "Talkative neighbor when I wanted to sleep. Very narrow and cramped cabin."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Cons: "Not much to read"
Pros: "I can take an isle seat."
Pros: "Easy work trip and with the storms coming in I was able to get out early without fees"
Cons: "Snow storms. Not a fan."
Pros: "Friendly staffs and on time flights"
Pros: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
Pros: "Not applied"
Cons: "Not applied"
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Pros: "We got on the plane and it went to where it was supposed to go."
Pros: "Over all everything specially we got in earlier than expected"
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "I got upgraded to comfort + which was great. quick flight, was even early"
Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Cons: "There was no gluten free snack option."
Pros: "Same as above."
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Cons: "Plane kinda of old. Just cookies and coffee"
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Cons: "Seats are very small."
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Cons: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."
Pros: "The 717 is a decent plane for short haul flights. Seats are comfortable. Delta crew was outstanding!"
Cons: "The general cabin vent (that runs down the length of the cabin) over 13E blows on the side of 13D occupant's head. Since Scranton is humid this time of year I also had heavily moisture-laden air blowing against me which occasionally felt like water droplets. The sound of forceful rushing air is annoying enough but the muscles in my neck were cramping due to the cold air on the first part of the flight. (This is NOT the personal, adjustable vent I'm talking about. I know how to turn them off and redirect air flow). Perhaps there is a a crew controlled adjustment that had been neglected during this flight. Started on the ground during boarding, continued throughout flight."
Pros: "Row to myself"
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Information on arrival time was not correct"
Pros: "Everything works and quick to get to destination."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Cons: "My suitcase didn't come with the airline."
Pros: "Everything is alright"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Food and staff behaviour"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "The staff was very helpful and professional. Promp response to calling for attention."
Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Pros: "Good flights. Good prices."
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Cons: "OLD plane without comfort or entertainment"
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Pros: "Overall, good flight"
Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Pros: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Pros: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Cons: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Cons: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Cons: "Boarding clusterf..."
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Pros: "The crew was pleasant and boarding efficient I lucked out with first class"
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Cons: "My entertainment device did not work the entire flight."
Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Cons: "Arrived 5 hours late"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Cons: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Cons: "Please see comments above about this flight."
Cons: "Waited a while before take off."
Pros: "Plus seat was good. On board crew was nice."
Cons: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "Nothing particular"
Cons: "Nothing particular"
Pros: "Nice crew, free snacks"
Cons: "For taller people flying economy sucks . The seats are always to small"
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Pros: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Cons: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Cons: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Cons: "Too crowded"
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Pros: "nice crew; excellent check in experience!"
Cons: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Pros: "The crew really was excellent! Superb landing. I didnt feel a bump."
Cons: "It was a great flight! I could have been upgraded to business class but other than that...superb"
Pros: "Crew was better on this flight but still not great."
Cons: "Food was terrible, lost our luggage"
Pros: "All good"
Cons: "(1) Luggage lost - not transferred in Casablanca (2) no entertainment on the flight"
Pros: "Crew was performing properly. My special meal was very delicious. Thanks"
Cons: "Clean the toilets more regularly, and manage noisy adults. I suggest adding penalties to passengers that cause disturbance for others. There was a loud dispute near my seat."
Pros: "Flights were on time, boarding was smooth and there was enough legroom."
Cons: "The selection of movies and TV-shows was comparably small."
Cons: "Smiling faces and patience."
Cons: "I do not have until now one of my laggage"
Pros: "New plane and good pilot - smooth take off/landing"
Cons: "Delayed departure, long boarding process, and unfortunately my entertainment system was not working"
Cons: "Good service good flight"
Cons: "An old woman took my seat!"
Pros: "like flying used to be. free, high quality food, pillows, blankets, comfort kits that included socks, earplugs and eye masks. friendly staff. beautiful new 787. the puddle jumper from Casablanca to Agadir is much less comfortable. It's an older, smaller plane. No amenities at all but still very friendly staff. they are only 6% on time for the JFK-Casablanca route but they boarded and pulled away from the gate on time. the tower made them wait on the runway for 2 hours due to traffic, so I suspect that terrible statistic isn't the airline's fault."
Cons: "the phone charging stations never work or only work when you hold your charging cord just so. annoying."
Cons: "My screen was not working and when I asked the flight attendant. She said there is nothing they can do!! I told them I am paying $1300 for not having the screen working in my seat ! Then another guy came and told me that they are very sorry about it. Sorry doesn't help at all! It was the worst flight ever"
Pros: "The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself."
Cons: "The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great."
Pros: "Comfortable flight"
Cons: "There were a lot of screaming babies, but this can happen on any flight."
Pros: "Everything was fine. Thank you"
Cons: "My daughter's luggage when I saw it at baggage claim look like it has been rolled and dragged through mud and it was wet and has two rips/holes on the bag."
Pros: "Once in the air the flight was normal and everything was fine."
Cons: "The flight was delayed by 6 hours with no explanation. There is zero organization or efficiency. Never taking this airline again."
Pros: "Good movie options"
Cons: "Awful food, slow service"
Cons: "I arrived from Tunis with late time more than 45 min ,I must run to reach my connection to Washington during a rush hour... boarding in time but comfort and food need to be seen and revue. Entertainment need an up date a lot of old movies and a lot of screens were not working and need to be fixed. It was a very bad experience with 5 days delay and no one helped me to fix the situation . even kayak sent old information about my trip."
Cons: "Everything Food Service Registration Boarding ....."
Pros: "Friendly staff"
Pros: "There was a better variety of movies than the last time I was on Royal Air Maroc. Hot food option was good - chicken and rice."
Cons: "The bread! you have wonderful croissants and other bread in Morocco, how can you serve such horrible bread? with bad quality slice of cheese. After several flights in one day, I had yogurt 3 times - good thing I like yogurt because it gets to be alot. Not much variety in food, I found the same offerings last year when I took this same route."
Pros: "Decent meal with wine, better than I expected. Crew maintained composure when a passenger had a medical emergency ( he recovered and the flight continued normally)."
Cons: "Boarding process was chaotic as it often is when passengers need to be bussed out to the plane. Many passengers took the wrong seats and discrepancies in passenger count delayed the flight. At one point a family was asked to move, and take their carry-ons, but they were eventually allowed to return to their seats. Somehow it was resolved and we left. No personal TV , but overhead tv showed moving map for a while, then they switched to cartoons without sound. Airlines generally don't provide the best service or use the newest aircraft on African routes, so this was typical."
Pros: "Fish meal very good but Rock hard ice cold bread told- why not serve warm and separately as most airlines do? Staff (Male)betterthan on Ouagadougou-Casablanca flight but still not very efficient and pretty charmless"
Cons: "See above: and neither flight has any entertainment."
Pros: "That it’s a short direct flight to my destination. No frills yet serves its purpose th"
Cons: "The checkin and security process. Long and drawn out"
Pros: "food, crew and entertainment"
Cons: "boarding and check in at the airport could be a lot smoother"
Pros: "Very efficient to serve a meal and drinks on a one hour flight"
Pros: "Friendly crew helpful at check in"
Pros: "the food, and comfort"
Cons: "The staff in Casablanca at the checkin point was extremely racist. When we are humans, and paying for airfaire we do not deserve to be treated less than dogs."
Cons: "Airline routed bags to wrong destination"
Pros: "All the on time"
Cons: "The The food and service in the Moroccan air line was not good . Enterprise for the flight ticket is way too expensive . I was expecting better service I pay 1387 $ for bad service"
Pros: "Crew was very professionnal"
Cons: "Non screens to watch a movie. Food was average at best. Need to improve on créativité.."
Pros: "Lost luggage and no help."
Cons: "Lost luggage and no help."
Pros: "New and comfortable 787 plane; loading was very efficient"
Cons: "Limited selection of entertainment"
Cons: "We lost three of our luggages, and we have to go to the aéroport every day to see if they find our luggages, we still missing one at this moment."
Pros: "RAM, I checked in one bag, got to CMN, waited one hour to be told. Your suit case is not here. I had a suit, underwear, toilrtteries, my whole life was in that suit case and was planning an avent thatnight. I ended up buying some clothes last minute, making another trip all the way from Mohamedia to airport next day. They ruined my vacation !!!"
Cons: "They say they provide people with a lounge (salon) to rest in while in transit but the place has no clean toilets, and not Bligh seats to relax and be comfortable. The planes have no entertainment and I feel as though I was targeted and asked to move my seat 3 times before take off! Will not be flying Air Maroc anytime soon."
Pros: "The movies, the Dreamliner was nice."
Cons: "Completely disorganized, messages from flight staff were incomprehensible in French and English. We had to raise our seats when they were serving food and the trays were weirdly low against your lap."
Pros: "Price of airfare"
Cons: "Old, dirty, uncomfortable plane; terrible food, fairly unfriendly service on the flight"
Cons: "Pain et viennoiserie glacial."
Pros: "I like traveling in the dreamliners and was surprised that this airline used them. I have no complaints. Everything was great. Also, the price was fantastic from Nairobi to JFK."
Pros: "It was comfortable and had very good movies."
Cons: "I ordered a vegetarian dish and they didnt have it. I was also traveling with a child and we were hungry because they only had meat optiins. They did have cheese sandwiches that were very cold."
Pros: "The flight left on time"
Cons: "Dirty aircraft. Cramped seats"
Pros: "Everything was as advertised"
Cons: "Not applicable"
Cons: "This is the dirtiest airplane I have ever been on - the seats were stained. Dried food and drink spots were on the wall, back of the.seats and trays - flying on the plane made me feel physically ill. If at all possible, I will never fly this airline again."
Pros: "They lost my bag twice!"
Cons: "Lost my bag both ways! On the way there is was 5 days late!! They said, don't worry it is safe in casablanca! Really- apparently every flight they lose at least 5 bags- not worth the cheaper fare to not have your bag the whole trip. Will not deliver on they arrive so that was out of pocket as well. Mayhem at the airport- very French and staff often rude and dismissive. Delta for me next time!"
Cons: "Some of the crew members need to learn what service is. Very disappointing attitude."
Pros: "good place for layover"
Cons: "Lost my bag for 5 days, said it would come in one. Had to pay for it to be delivered. On the way back, lost my bag in the airport, but found it after 2 hours. Not sure the baggage hassle is worth the 300$ savings. Woman at airport security said they always have problems. Both flights 5 + people had lost bags."
Airlines flying to Mali have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Mali
Masks required on board, masks provided on flights to Mali
Social distancing seating
Middle seats unavailable to book on flights to Mali
Testing for antibodies, testing for symptoms for flights to Mali
Waiving of change fees. Search flexible flights to Mali