Daily cleaning, installation of cabin HEPA filters on flights to Poznan
The distance between Poznan Lawica Airport and downtown Poznan is 7 km.
All flights to Poznan land at Poznan Lawica Airport. The airport code is POZ,and it can also be referred to as Lawica, Poznan, Poznan Lawica, Poznań–Ławica, or Poznań–Ławica Henryk Wieniawski.
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Scores according to KAYAK customer reviews
"Very old flight"
Pros: "One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period."
Cons: "She could have informed me they where no longer available."
Cons: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."
Pros: "Service was good. Flight attendants were friendly"
Cons: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Cons: "Not much legroom and no tv’s on a 10-hour flight"
Pros: "everything from the boarding and check-in process to in flight comfort."
Cons: "Space was limited"
Pros: "Nice touches like pillow and blanket, lots of movies and hot meals."
Cons: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."
Cons: "Be on time"
Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"
Cons: "food screens"
Pros: "Smooth boarding."
Cons: "The cramped seats, not a lot legroom and people complained once you reclined."
Pros: "great over all experiance. Don't let the other negative reviews put you off"
Pros: "Service from Milan to Toronto was good"
Cons: "Service from Toronto to RdU not so good"
Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Pros: "Air Canada is a great airline too"
Pros: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Cons: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"
Pros: "Good choice of movies."
Cons: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."
Pros: "Good snacks"
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Cons: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"
Cons: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle. Not enough room between the rows. Passenger in front of me most picture straight into my face"
Pros: "Easy flight and on time"
Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Cons: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."
Pros: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Cons: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."
Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Pros: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Cons: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Cons: "The offer to travel the next day by giving up the current reservation for a price, making us wait for almost two hours and then telling us that we will be travelling the same day instead of the next day. Initially they requested us to help them as they were over booked with an offer and we informed all our relatives, later with the withdrawal of the offer we had to call everybody again. A whole lot of confusion , discomfort and mental torture."
Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."
Pros: "My trip was from IAH to FRA by Lufthansa flight"
Pros: "Good entertainment options, large bathroom area on a lower level"
Cons: "Food options and space"
Cons: "2 hours late"
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Cons: "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. It was extremely tough to get it to play a movie. I am not blaming the crew, but their only suggestion was to restart it... Which I did... several times... but the player had a life of its own. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. I wish that there would be an extra player that could be provided as a replacement... Thank you."
Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Pros: "Food, very well organized crew"
Cons: "No leg room, long flight"
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "Plane was delayed because of a computer problem which the Captain suggested was the fault of United. Seats really crammed. Never able to successfully use the WiFi. Newark is a terrible airport!"
Pros: "smooth flight, on time, professional and helpful, caring service"
Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
"Great flight Will go again!"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Cons: "Larger meals."
Pros: "The service"
Cons: "The food."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Friendly staff"
Cons: "Leg room"
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Good services!"
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Cons: "Bag was lost"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Cons: "At some point the luggage was lost. here."
Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Everything. Staff incredible."
Pros: "Eveything is well arranged"
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "The staff and crew"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Pros: "...The transfer at JFK was terrible"
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."
Pros: "early arrival,comfort"
Cons: "late boarding while standing around waiting for pilot to ararive"
Pros: "Staff very nice, plane clean and nice food"
Pros: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Cons: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."
Pros: "Friendly crew, good food, lots of free drinks."
Cons: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."
Cons: "Food was almost cold.... I was in the back section of the planet...."
Pros: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Cons: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Pros: "The crew was great, but my seat wasn’t that comfortable."
Cons: "I would probably like them to be on time because I almost missed my connecting flight"
Pros: "Crew was very welcoming and helpful"
Cons: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."
Pros: "Informative to the very minimum."
Cons: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Pros: "Everything went good."
Cons: "Movie or general didn't provide closed caption or subtitle for an English language."
Pros: "Seat on aisle"
Cons: "Not being late for my second flight"
Pros: "Seat was ok"
Pros: "I am fine with everything"
Cons: "Yes, I agrèe it could be"
Cons: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
Cons: "The flight was canceled without notice."
Pros: "I liked that all flights were on time"
Cons: "Same as before"
Pros: "Crew and food"
Cons: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."
Pros: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Cons: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."
Pros: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Cons: "No entertainment to see and do. You have to have your own music and movies or read a book"
Cons: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Pros: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Cons: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Cons: "Having to arrive 6 hours later than scheduled"
Pros: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Pros: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Cons: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"
Cons: "No air conditioning!!"
Pros: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Cons: "Delay for nearly 2 hours without information, even when inquiry at the counter."
Cons: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Pros: "It was delayed, making me late for the connecting flight"
Pros: "Comfortable, civilized"
Pros: "After reading all of the previous reviews I was panicking about the flight being cancelled and getting stuck at the airport all night. The weather held pretty good last night, and we departed ON TIME."
Pros: "Comfortable seats. Professional pilots. Variety of movies."
Cons: "Food is junk. Arrogant rude flight attendants. No desire to do their job."
Pros: "The food and entertainment"
Cons: "I did not like the terrible services!"
Cons: "They delayed the departure"
Pros: "Easy check in, accommodations for a seat preference, kind crew service on board, good food, free entertainment-good selection of movies and music, at no extra charge. on time going to WAW, and 30 min. early coming back to EWR. Flight coming back was cancelled due to technical difficulties, but no problems with rescheduling, LOT rep. was very helpful. No forced charges for checked-in and carry-on bags-BIG differentiator ! used 787 Dreamliner."
Pros: "Crew was fine."
Cons: "Not a comfortable seat, no food and no entertainment."
Pros: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Cons: "Again same thing crew unfriendly not even the smallest smile."
Pros: "The service, 2 exits from the plain, blanket and pillow"
Cons: "No food and entertainment"
Pros: "Lots of movies, food was great and staff was friendly."
Cons: "Even though it was a long haul flight, alcohol needed to be purchased separately."
Pros: "Great crew. Waited for passengers from late transfer."
Cons: "Too small."
Pros: "The transatlantic plane was great."
Cons: "No alcohol 2/2 flights delayed"
Cons: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Pros: "Seats were comfortable and the food wasn't terrible"
Cons: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"
Cons: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."
Pros: "I like everything food and the chaires very comfortable thanks"
Cons: "Nothing to complain Everithing is excellent easy flight Thankyou"
Pros: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Cons: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."
Cons: "Seats aren't comfortable"
Pros: "I liked every thing the crew was exelent"
Cons: "Dislike to crowded"
"No water provided the entire 3hr flight."
Pros: "The crew was great!!"
Pros: "El servicio de atención por parte de la tripulación es muy bueno."
Cons: "Si para el primer tramo escoge uno tres películas para ver aunque no las termine, para el segundo tramo del vuelo no se pueden cambiar."
Pros: "Nothing, it’s 4 hours in cramped seats it’s a bus hopper and nothing more if you are not willing to pay much more"
Pros: "I made it to my destination safe."
Cons: "The business class seats were not comfortable. There’s not a lot of room. The flight attendants were not the nicest."
Pros: "The crew was friendly and helpful. The seats were comfortable and the food was great."
Cons: "There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess."
Pros: "Not much. The crew was nice but that’s about it"
Cons: "It was extremely hot. Very uncomfortable"
Pros: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Cons: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Pros: "The cabin crew were outstanding!"
Cons: "Too hot, weak entertainment Probably will use other airlines going forward"
Pros: "Enough room between the seats. Very nice and helpful crew."
Cons: "One has to pay extra money to get a decent video program. There were only two movies available in the economy class ."
Pros: "Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained."
Cons: "Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly."
Pros: "Was nonstop to Austin"
Cons: "Flight was 1.5 hrs delayed, then another hour due to weather but no announcement was ever made. They put me on standby even though I had booked 3 weeks earlier but didn’t have a seat reservation. Flight was overbooked. Bad management."
Pros: "The plane actually made it to Phoenix. Amazing they could figure out how much fuel to load given the fact that everything else was completely disorganized."
Cons: "Had to go up to the gate counter - literally 3 times for "document checks". Rude gate personnel. Completely disorganized. Departed an hour late. Pilot made no attempt to adjust speed so we could arrive in Phoenix on time, which means we missed our scheduled gate departure so we were made even more late as the place sat on the tarmac in Phoenix waiting for another gate to deplane."
Cons: "No assigned seats for a family of four with kids? No movies unless you had cash (their Visa machine wasn’t working)"
Cons: "Flight was overbooked and we were not boarded. The personnel at the gate desk asked us to wait in the hallway outside the gate until further notification. When the plane was almost finished boarding, I went to the desk to find out whether we would get on. They admitted they had "forgotten about us". We then took the arduous trek through passport control back out to the main terminal to rebook. The only option we were presented was a flight the next day, instead of our 9h direct flight from Frankfurt to Seattle this was going to be a 19h flight via a long layover in Chicago. I tried hard to work with the agent to find another option, and asked for the supervisor. She told me "this isn't going to help you". Horrible horrible."
Cons: "Non existent customer service. No individual lighting in main cabin, no attempt to fix the problem. Bathrooms were falling apart and disgusting. Cattle car mentality."
Pros: "The boarding process seemed difficult to go through. Waited 1 hr to check in baggage because 2 agents were all they had. We had two more screenings after this that almost seemed misunderstood by the Condir personnel."
Cons: "Condor seems to take every opportunity to retell the customer that you’re flying cheap. Inadequate staff, grumpy stewardesses, horrid food and the older very cramped seat style. By the time we added surcharges for seats and luggage, we were already in the regular fare range of Lufthansa. Which we regretted not taking to Germany. Beware."
Cons: "It took over an hour for the baggage to start coming out, and they were so disorganized it came out on two different baggage carousels."
Cons: "Getting off the plain in Dominican Republic and having to pass through migration control there!!"
Pros: "Decent food and had USB plugs to keep phone charged"
Cons: "Unpleasant staff"
Cons: "Condor needs to become faster with technology."
Pros: "Was more comfortable then I expected. Some of the crew was really friendly, while some were not."
Cons: "One crew member filled the drinks about halfway out of our 100ml cups on a 11 hour flight and the plane was insanely dry on the flight. No idea why they'd skimp on water for passengers."
Cons: "The flight was delayed"
Pros: "Cabin crew was wonderful."
Cons: "I paid extra for more leg room but then didn't get it and In fact my husbands seat hadn't been switched to sit next to me even though I had booked that online through condors website. Absolutely no leg room for tall people- insane for such a long flight and this is the main reason I will never fly condor again. Also think it's ridiculous to pay for movies on such a long flight."
Pros: "Good flight and good seats. Flight attendants are friendly."
Cons: "Their entertainment system is not good. Only one free movie. Food could be better. They could offer one free drink but they don't."
Pros: "Ewerything great"
Pros: "Flight was on time. Plane was clean. Staff friendly and attentive. Seats recline."
Cons: "Economy seats lack adjustable headrests found in economy class seats of other airlines. The kind that support your head side-to-side. Without headrest, it was difficult to sleep on the 10 hour flight. The seat has less legroom than other airlines, I have a 32" inseam and my knees touched the seat in front of me."
Pros: "Fast service, tastee food"
Cons: "You need to pay for the tv and alcohol (wine), + few and little portion of food is served, if u wanna eat more, u can order, but only junk food is available. It was cold during the flight."
Pros: "The crew was excellent."
Cons: "First the ground staff didn't allow people with disabilities to pre-board, Second, the seats were so crammed together, like I've never seen on an international flight, third the entertainment options were pathetic and alcohol wasn't free. I've paid less for tickets and gotten way more. But what was truly appalling was the fact that I asked the airport staff for a wheelchair and they wouldn't give it to me, I could barely walk and they ignored my request in Frankfurt."
Cons: "We couldn't not buy anything during the flight. We were told that US major credit cards were not excepted (e.g. Visa, MC). Everything from Alcohol, Movies/TV, snacks, food, etc. was unavailable because we didn't have cash. We basically starved the entire 10 flight. 2 meals were served at the beginning and end of the flight, but nothing in between. We were in Italy/ Germany for several weeks and no problems with our CC, we spent our cash prior to flight because we didn't want to bring back excess foreign money. Will not fly condor again. We flew premium economy there and it was enjoyable, the seats were not available on the way back and its was miserable flight."
Cons: "Too cold in the plane."
Pros: "I had never heard of Condor before this trip and as a regular traveler to Europe I was a little nervous. But everything was a breeze! Boarding was super easy, The overhead compartments were spacious enough for my overpacked suitcase and I got a whole row to myself! Will definitely be flying Condor again."
Cons: "I did get my regular altitude sickness so actually having a vomit bag would have been nice."
Pros: "The staff on the flight was friendly. That was about it."
Cons: "The boarding staff were extremely poor. Totally disorganized - failed to explain the multiple lines, made everyone go through a separate line just to ask us if we'd give up our seats. Then had to move to another line to check our boarding passes and passports for the 4th time. Staff was extremely unhelpful and rude. Will not be flying condor again."
Pros: "Painless boarding, adequate albeit sometimes crowded lavatories."
Cons: "Very poor entertainment in economy without spending money on premium features. The last meal of the flight was served still frozen."
Pros: "Everyone was lovely and helpful. The food was good and that light fluffy cake was delicious."
Pros: "After finding Condor nickel and diming us, were were surprised to have positive impressions of the plane, flight, and crew. The crew dealt with our issues as best they could in as friendly a manner as could be hoped for."
Cons: "The weight allowed for carry-on luggage was confusing. I ordered a vegetarian meal for my wife when I made the reservations, but they ran not of these meals before getting to her. I also ordered their entertainment package for my wife; but when she tried to play a movie, it prompted her for a purchase code. I do not think I ever received such a code. Happily, the crew gave her access to the movies."
Cons: "The crew did not give to me my dinner and my breakfast until I ask, deSpite they do it with all the passenger. With the breakfast one of the girl saw me without a food and she did not offer it me!"
Cons: "Hit in the knee by the flight attendants cart."
Pros: "Inexpensive seat to Europe. This flight was warm though and I could not get comfortable. Good job of the staff on food and drinks though."
Pros: "The crew were very courteous in the aircraft and the flight went smoothly over all."
Cons: "They required me to check my hand luggage (something that has never happened in the five years I've been using that case) and the in-flight entertainment was hilariously sparse unless you wanted to pay an additional 8 euros for "premium" movies and tv. Additionally, I am a fairly small human but I was ridiculously cramped in their seats."
Pros: "Everyone was very friendly, the food was decent and no additional charge, which was nice. Adequate leg room."
Cons: "I did not like having to pay extra for movies/tv. On an 11 hr flight this should already be included."
Cons: "Almost 3 hour delay with no explanation"
Pros: "On time arrival Free checked bag Luggage arrived fine Free meals were a surprise"
Cons: "Seats too narrow and too close to row in front for a 10 hour flight. Should make it clearer on website that meals are included. Everything I saw suggested they cost €15 and had to be preordered or pay even more."
Pros: "The crew was very nice , they were reign to do lots of things especially with the children to keep them happy"
Cons: "Uncomfortable seats , We were traveling in business and the sear don't go all the way down so to slip alll the time , no kids food options ,my wife was eating ravioles and there was a piece of porcelain that was in the food She almost swallowed"
Pros: "Price ,crew"
Cons: "Movies food only ok"
Pros: "The cabin crew were courteous."
Cons: "The time between meals was really long so by the time I got the second meal I was truly hungry. Having your stomach rumbling in public is embarrassing. The pace at which the food was served was also an issue. It also took over 40 minutes to be served aftter they started to serve the meals"
Pros: "The direct flight and the fact that we arrived 1h earlier"
Cons: "The AC blew over my head and could not be stopped. When I asked the attendant about this she offered another seat in economy but the seat I had was a premium seat. No other options available but loosing 90$ that I've already paid for the seat."
Cons: "flight from Africa to Moscow was delayed 14 hours . They did not email or all to give notification of this . I spent 1.5 hours in a taxi and $50 going to the airport only to find it was cancelled adn then go back paying another $50. Turned out the pilot was sick, and they didnt have a single pilot as backup . I also paid $95 for my extra bag and they did not check it all the way through moscow, so when i arrived in frankfurt where my connection was, I had to pay another $75 to Aeroflot because of this error. On top of it all they lost my baggage. I didnt get it for another entire day. Never flying them again."
Airlines flying to Poznan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Poznan
Masks required on board, masks provided on flights to Poznan
Social distancing seating
Middle seats unavailable to book on flights to Poznan
Testing for antibodies, testing for symptoms for flights to Poznan
Waiving of change fees. Search flexible flights to Poznan