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(Round-trip)
Airports
Origin
Montreal
C$ 889
only
C$ 889
Toronto
C$ 823
only
C$ 823
C$ 955
only
C$ 955
Destination
Zagreb
C$ 823
only
C$ 823
Sun, 15 Apr
YYZ
ZAG
17h 20m
Sat, 21 Apr
ZAG
YYZ
33h 55m
C$ 823
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 10 May
YYZ
ZAG
14h 20m
Thu, 17 May
ZAG
YYZ
11h 20m
C$ 827
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16877 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FCO
FRA
Excellent 9.6

Food was just ok

BUD
MUC
Excellent 8.0

Crew was super nice, service great and plane comfort appropriate for the duration of the flight.

Overhead compartments very narrow and could not fit small carryons.

DEN
MUC
Good 6.3

very professional cabin crew

The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold.

MUC
SFO
Okay 5.6

Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy.

No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans.

FCO
MUC
Excellent 10.0

The cabin crew on our Munich to Denver leg was absolutely the best ever!

Sun, 4 Feb
YYZ
ZAG
31h 35m
Sat, 24 Feb
ZAG
YYZ
32h 05m
C$ 836
Trip: 21 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13454 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
MAD
LHR
Mediocre 2.0

Got us (but not our bags) to Seattle. Wanted ro charge for water--are you kidding me??

Abysmally awful customer service--way beyond rude and not at all helpful.

VCE
LGW
Good 6.6

The crew were very friendly, and the flight was smooth and on time.

Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!

LHR
PHX
Good 7.0

Wheelchair was not provided at London and Phoenix locations.

LOS
LHR
Excellent 10.0

On time

LIN
LHR
Excellent 10.0

excellent, efficient, clean, professional

partnering with American Airlines is a crime and an offense.

Sat, 19 May
YYZ
ZAG
10h 25m
Sat, 26 May
ZAG
YYZ
11h 45m
C$ 852
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 627 reviews
Overall
7.9
Boarding
7.8
Comfort
7.7
Crew
8.3
Entertainment
6.6
Food
7.3
ZRH
ZAG
Okay 5.6

Didn’t have expectations of a fabulous flight. It was more like a routine commuter flight. Crew was fine. Flight was fine. On time. Nothing extraordinary. Boarding wasn’t too chaotic but not very organized, either.

ZAG
CDG
Excellent 10.0

Great flight, super easy. Gave us breakfast which we were not expecting!

ZAG
ZRH
Good 6.0

Crew was pleasant. Nothing special. This seems like a commuter flight.

Boarding process is a little chaotic with people crowding from the shuttle to the plane.

FRA
ZAG
Good 7.3

On time, clean

Limited overhead storage

LHR
ZAG
Okay 5.6

Friendly crew.

Delay.

Sat, 14 Apr
YYZ
ZAG
28h 10m
Fri, 20 Apr
ZAG
YYZ
27h 45m
C$ 914
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16612 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
OTP
Excellent 10.0

Awesome

TIA
IST
Excellent 10.0

Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material.

TIA
IST
Excellent 10.0

Good service and very smooth flight

IST
YUL
Excellent 10.0

Good. Staff were courteous

IST
LHE
Good 7.6

Reaction of crew to passengers call needed improvement.

Tue, 28 Nov
YYZ
ZAG
13h 00m
Thu, 7 Dec
ZAG
YYZ
13h 10m
C$ 916
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1486 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

Mon, 29 Jan
YTZ
ZAG
19h 20m
Tue, 6 Feb
ZAG
YTZ
34h 40m
C$ 955
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19860 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
EWR
YVR
Excellent 8.3

Flight attendants were courteous

We have to buy our own food

YOW
YYC
Poor 0.0

MIGHT give me a refund, and not WILL give me a refund

Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department.

BOS
YYZ
Excellent 9.3

T

The waiting area at the Boston airport is poor. It is very small, rundown and with limited access to refreshments. It's ok but certainly not a selling point.

YYZ
BOG
Excellent 8.0

The Air Canada app to have access to the entertainment on board did not work.

HND
YYZ
Okay 4.4

Lowest fare

Online checkin failed, airport kiosk couldn't handle how names are written on Japanese passports (it's English) and had to wait 2 hours on the line to check in because they were down to 1 agent toward the end. Made it to the gate just as boarding started. Very limited entertainment options for modern day airlines. Uncomfortable seating.

Thu, 30 Nov
YYZ
ZAG
13h 50m
Sat, 9 Dec
ZAG
YYZ
28h 50m
C$ 963
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2787 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.6
GVA
VIE
Excellent 9.6

TLV
VIE
Excellent 8.6

Very nice crew.

Buses to aircrafts. No snack on short flights.

LHR
VIE
Good 6.0

The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known.

See previous comments

VIE
RAK
Good 6.8

A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?

FRA
SZG
Okay 5.6

Crew was courteous

No information on delay given until boarded.

Thu, 17 May
YYZ
ZAG
11h 20m
Sun, 27 May
ZAG
YYZ
11h 20m
C$ 827
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16877 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
DEN
MUC
Good 6.3

very professional cabin crew

The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold.

MUC
SFO
Excellent 8.3

Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient.

MUC
EWR
Excellent 10.0

A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!

MUC
SFO
Okay 5.6

Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy.

No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans.

BUD
MUC
Excellent 8.0

Crew was super nice, service great and plane comfort appropriate for the duration of the flight.

Overhead compartments very narrow and could not fit small carryons.

Mon, 29 Jan
YYZ
ZAG
11h 20m
Tue, 6 Feb
ZAG
YYZ
32h 05m
C$ 836
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 14 Apr
YYZ
ZAG
10h 45m
Sat, 21 Apr
ZAG
YYZ
11h 35m
C$ 859
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 627 reviews
Overall
7.9
Boarding
7.8
Comfort
7.7
Crew
8.3
Entertainment
6.6
Food
7.3
ZAG
CDG
Excellent 10.0

Great flight, super easy. Gave us breakfast which we were not expecting!

FRA
ZAG
Good 7.3

On time, clean

Limited overhead storage

SPU
ZAG
Excellent 9.6

Great flight, quick, no issues.

ZRH
ZAG
Okay 5.6

Didn’t have expectations of a fabulous flight. It was more like a routine commuter flight. Crew was fine. Flight was fine. On time. Nothing extraordinary. Boarding wasn’t too chaotic but not very organized, either.

ZAG
ZRH
Good 6.4

Nothing special, short flight so all fine.

On-Line Check-In still doesn't work, please enter your last name error, of course i entered my last name. Comfort was ouch. Half hour late take off but nothing special.

Thu, 12 Apr
YYZ
ZAG
11h 00m
Mon, 23 Apr
ZAG
YYZ
13h 05m
C$ 884
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13454 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LGW
JER
Good 6.6

Minor fault identified and notified to passengers prior to take-off, and dealt with immediately. Crew excellent

Cramped seating, the feel of a budget airline now in economy, with seat choice, refreshments and stowed baggage all ‘extra’

VCE
LGW
Good 6.6

The crew were very friendly, and the flight was smooth and on time.

Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!

LOS
LHR
Excellent 10.0

On time

MAD
LHR
Mediocre 2.0

Got us (but not our bags) to Seattle. Wanted ro charge for water--are you kidding me??

Abysmally awful customer service--way beyond rude and not at all helpful.

TLV
LHR
Good 6.0

The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)

The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers

Sun, 20 May
YYZ
ZAG
14h 20m
Sun, 27 May
ZAG
YYZ
11h 20m
C$ 827
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16877 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
EWR
Excellent 10.0

A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!

DEN
MUC
Good 6.3

very professional cabin crew

The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold.

MUC
SFO
Okay 5.6

Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy.

No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans.

FCO
MUC
Excellent 10.0

The cabin crew on our Munich to Denver leg was absolutely the best ever!

FRA
ORD
Excellent 8.6

We liked that no one was sitting behind us.

Food wasn’t great

Sun, 15 Apr
YYZ
ZAG
28h 10m
Fri, 20 Apr
ZAG
YYZ
27h 45m
C$ 914
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16612 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
TIA
IST
Excellent 10.0

Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material.

IST
LHE
Good 7.6

Reaction of crew to passengers call needed improvement.

IST
OTP
Excellent 10.0

Awesome

EBB
IST
Excellent 10.0

Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs

BOS
IST
Mediocre 2.0

On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip.

Wed, 29 Nov
YYZ
ZAG
16h 15m
Thu, 7 Dec
ZAG
YYZ
13h 10m
C$ 916
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1486 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

MAN
AMS
Excellent 10.0

The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.

ICN
AMS
Good 6.0

Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice.

AMS
TXL
Excellent 8.3

The sandwiches were simple yet just the right touch, on all four flights.

JFK
AMS
Good 7.6

Two hours delay in the start.

Wed, 23 May
YYZ
ZAG
10h 20m
Wed, 13 Jun
ZAG
YYZ
9h 25m
C$ 857
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 16 Apr
YYZ
ZAG
11h 00m
Mon, 23 Apr
ZAG
YYZ
13h 05m
C$ 884
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13454 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BOM
Okay 5.3

The flight staffs were awesome

No USB port on the plane

LOS
LHR
Excellent 10.0

On time

MAD
LHR
Mediocre 2.0

Got us (but not our bags) to Seattle. Wanted ro charge for water--are you kidding me??

Abysmally awful customer service--way beyond rude and not at all helpful.

VCE
LGW
Good 6.6

The crew were very friendly, and the flight was smooth and on time.

Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!

LHR
IAD
Excellent 8.3

Crew was very friendly and helpful when needed. Excellent choice of movies/entertainment (for my personal taste). Overall a pleasant, smooth 7 hour flight.

Food was as decent as an airline meal can get. Seats were as comfortable as an economy class seat can get.

Sun, 21 Jan
YUL
ZAG
14h 55m
Sat, 3 Feb
ZAG
YUL
11h 35m
C$ 889
Trip: 14 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 627 reviews
Overall
7.9
Boarding
7.8
Comfort
7.7
Crew
8.3
Entertainment
6.6
Food
7.3
ZAG
ZRH
Good 6.0

Crew was pleasant. Nothing special. This seems like a commuter flight.

Boarding process is a little chaotic with people crowding from the shuttle to the plane.

ZAG
DBV
Excellent 8.0

Flight wand delayed 45 minutes

ZAG
CDG
Excellent 10.0

Great flight, super easy. Gave us breakfast which we were not expecting!

ZAG
FRA
Excellent 10.0

The flight was on time. The improvement of the airport is amazing. In the past few years my family traveled over Zagreb airport. The old building did not have enough capacity and there were always complaints during our traveling conversations. The new addition is not huge, but very modern and more efficient.

There was nothing I did not like.

LHR
ZAG
Okay 5.6

Friendly crew.

Delay.

Mon, 21 May
YYZ
ZAG
11h 15m
Sun, 27 May
ZAG
YYZ
11h 20m
C$ 827
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16877 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
CDG
FRA
Excellent 10.0

The crew was kind and helpful and the movie selections, food, and seats were all great.

FRA
ORD
Excellent 8.6

We liked that no one was sitting behind us.

Food wasn’t great

MUC
EWR
Excellent 10.0

A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!

MUC
SFO
Excellent 8.3

Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient.

BUD
MUC
Excellent 8.0

Crew was super nice, service great and plane comfort appropriate for the duration of the flight.

Overhead compartments very narrow and could not fit small carryons.

Mon, 16 Apr
YYZ
ZAG
14h 50m
Sat, 21 Apr
ZAG
YYZ
14h 25m
C$ 914
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16612 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
DEL
IST
Excellent 10.0

Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices.

Long layover in Istanbul.

IST
YUL
Excellent 10.0

Good. Staff were courteous

TIA
IST
Excellent 10.0

Good service and very smooth flight

IST
IAD
Excellent 9.6

Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful.

BOS
IST
Mediocre 2.0

On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip.

*
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