Fight attendants' courtesy
Was great,on time,no issues,they send me the flight connection gate on my email.*****
Overall good service, only complain is the business class seats.
business class seat would have been better
Efficient crew. Quick service, quick flight.
overall experience is great
seats would have better
The agent was very accommodating at check-in to my request for a window seat.
My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight.
Dreadful sandwich on Ouag-Casa flight and porly trained brusque and slightly aggressive young male steward.
Fish meal very good but Rock hard ice cold bread told- why not serve warm and separately as most airlines do? Staff (Male)betterthan on Ouagadougou-Casablanca flight but still not very efficient and pretty charmless
See above: and neither flight has any entertainment.
Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.
After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.
Lisbon Humberto Delgado (LIS) Portugal
|Flights Arrive in||Montreal Elliott Trudeau|
|Flights Depart from||Lisbon Humberto Delgado|
|Flight Price||C$ 532|
|Airlines||Lufthansa, Royal Air Maroc|
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