customer service spoke English
1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)
Food was excellent and service came frequently. In-flight entertainment was amazing.
Meal was served frozen.
Everything was great except for how warm it was. It may be seasonal?
There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick.
|Flights Arrive in||Montreal Elliott Trudeau|
|Flights Depart from||Osaka|
|Flight Price||C$ 1611|
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