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Belgium to Toronto Pearson Intl Flight Information

Flights Arrive in Toronto Pearson Intl
Flights Depart from Belgium
Flight Price C$ 424
Airlines WOW air, Icelandair, Brussels Airlines, SWISS, United, Aer Lingus, Ukraine Intl Air, Air Transat, Lufthansa, British Airways, Austrian Airlines, KLM, Turkish Airlines

Book cheap flights from Belgium to Toronto Pearson Intl (round-trip)

Airports
Origin
Brussels
C$ 559
only
C$ 559
C$ 424
only
C$ 424
Destination
Toronto
C$ 424
only
C$ 424
Thu, 29 Nov
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
10h 50m
Wed, 5 Dec
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 424
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Tue, 16 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
10h 55m
Wed, 24 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
9h 45m
C$ 558
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,796 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
IAD
Good 7.0

Crew, comfort, entertainment were great

Gate area was a chaotic mess running behind schedule. Seat assignment was lost and had to have agent reassign. Could never get online system to explain baggage policies clearly. Could not prepay baggage after I discerned the policy.

EWR
KEF
Okay 5.6

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

ZRH
KEF
Mediocre 2.0

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

KEF
MCI
Excellent 9.6

Very nice flight attendants. Drink service was good. Direct flight left a bit late from Reykjavik, but still arrived earlier than scheduled. Good in-flight entertainment, but didn't remember to bring headphones with me.

Would like some included food service, but I paid a lower price for Economy with that knowledge. I bought a sandwich at the airport which worked out fine.

YYZ
KEF
Okay 5.3

No food goingacross

Thu, 15 Nov
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
37h 00m
Thu, 29 Nov
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
14h 00m
C$ 559
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 5 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
8h 10m
Sat, 27 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
7h 15m
C$ 572
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 34 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
YYZ
Excellent 9.6

The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight.

Nothing!

BRU
YYZ
Excellent 8.6

A very full flight that was managed well. Staff were accommodating and pleasant.

I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles.

BRU
YYZ
Excellent 10.0

Leg room seemed above average. Food was very good.

Having games on the monitor is not a good idea because people are constantly pushing on your headrest!

BRU
YYZ
Mediocre 2.0

Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing.

BRU
YYZ
Mediocre 2.0

Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather.

Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it.

Tue, 2 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
14h 24m
Mon, 22 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
23h 30m
C$ 576
Trip: 21 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,138 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BOS
Excellent 10.0

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

LAX
ZRH
Good 6.3

Steward Very pleasant, helpful and accomodating.

No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information.

ZRH
BOS
Excellent 10.0

Everything

ZRH
LAX
Excellent 8.0

12 hours flight just one hot meal.

ORD
ZRH
Excellent 8.6

The entire process from boarding in Chicago until arrival in Athens was very smooth.

Sun, 30 Sep
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
12h 40m
Wed, 24 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 35m
C$ 587
Trip: 25 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,557 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
GVA
Excellent 8.3

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

MCO
SFO
Okay 4.6

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

LAX
IAD
Mediocre 2.0

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

SFO
MUC
Good 6.0

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

PDX
SFO
Mediocre 2.0

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

Thu, 11 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
24h 30m
Sun, 11 Nov
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
9h 50m
C$ 662
Trip: 32 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,161 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
TXL
DUB
Good 6.0

Could not get seat assignments online when checking in.

DUB
LHR
Good 7.6

Everyone was helpful and pleasant to talk to

Online check in did not work. Could not check in and get seats until boarding in London

DUB
ORD
Excellent 10.0

Crew members, pilots, food, entertainment.

Couldn’t pre print boarding passes.

DUB
MAN
Good 7.0

It was a short flight, but we had to walk literally a mile (I measured it with my fitbit) to get to the gate to board. Manchester security is frustrating...they follow different rules. Turns out you DO have to have your camera and ANY electronics (European converter, batteries, charging stations) placed outside your carry on. Only place that did it. And then they kept me in security for over an hour to have 3 different levels of security ask me the same questions over and over again. Don't know why they flagged me...maybe a false positive...as usual they won't tell you a damn thing. But the security guys weren't bad people..just been given their orders.

DUB
HAM
Mediocre 2.0

Nothing

Aer Lingus made us miss our flight and has us still waiting for a resolution after 22 hrs. This is the worst airline ever!

Sat, 16 Feb
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
15h 10m
Sat, 23 Feb
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 675
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,885 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
FRA
KBP
Okay 5.6

Crew was nice

We were about 25 minutes late taking off. Minimum legg space. Very uncomfortable.

KIV
KBP
Excellent 8.0

Old plane

TBS
KBP
Mediocre 2.0

Flight is safe

I couldn’t check in online because of bad internet in Georgian apartment and it never mentioned that you have to pay for seats you chose previously and suppose to be “free” because you don’t check in online

CAI
KBP
Mediocre 2.0

Nothing actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

ODS
KBP
Okay 4.3

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

Fri, 28 Sep
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
14h 25m
Sun, 28 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 715
Trip: 31 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 943 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Excellent 10.0

I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight.

CDG
YUL
Good 6.6

Great entertainment but preferred the selection from Montreal to Paris.

Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space.

YVR
CDG
Excellent 10.0

The staff were very pleasant and helpful. The food was good and the seats were quite roomy

I don’t have anything to complain about

YVR
YYZ
Excellent 10.0

Courteous crew

Didn’t leave on time

LGW
YYZ
Good 6.6

The staff were very helpful and the flights were comfortable.

The food was catastrophic, just mush.

Sat, 9 Mar
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
11h 00m
Sat, 16 Mar
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
12h 35m
C$ 741
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,066 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
DFW
FRA
Excellent 10.0

Great plane & serive & big bathrooms

FRA
OSL
Okay 5.0

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

FRA
BOS
Excellent 10.0

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

FCO
IAD
Excellent 10.0

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

FRA
IAD
Excellent 10.0

Crew and food was good

Fri, 8 Mar
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
12h 05m
Fri, 15 Mar
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
11h 35m
C$ 762
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,708 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LGW
GLA
Good 6.0

The captain was very apologetic and the crew were friendly.

The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems.

BWI
LHR
Mediocre 3.6

Absolutely no leg room despite paying additional fee

SFO
LHR
Mediocre 3.6

Crew very helpful

New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience

LHR
IBZ
Good 6.6

No TV or entertainment. Very little leg room... !!

MAN
LHR
Mediocre 3.3

Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’.

Sat, 2 Mar
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
13h 30m
Sat, 9 Mar
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
7h 20m
C$ 767
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,818 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
VIE
ORD
Excellent 8.0

Service was good and the crew was courteous and friendly

Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!

VIE
GVA
Mediocre 3.3

very late

JFK
VIE
Mediocre 2.0

Austrian airlines did not even notified us about cancellation.

PHX
LAX
Excellent 10.0

There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min

VIE
TLV
Good 7.0

Landing was a disaster

Thu, 29 Nov
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
10h 50m
Mon, 3 Dec
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 427
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Seats are too small

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Wed, 24 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
15h 05m
Wed, 7 Nov
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
11h 10m
C$ 885
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,268 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

AMS
SLC
Excellent 10.0

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

EDI
AMS
Excellent 10.0

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Fri, 30 Nov
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
10h 50m
Wed, 5 Dec
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 468
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Seats are too small

Mon, 24 Dec
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
16h 45m
Tue, 1 Jan
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
17h 10m
C$ 1087
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 20,339 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BOS
Mediocre 2.0

My languages are all damaged.

My languages are all damaged

JFK
IST
Excellent 10.0

Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I

SAW
DLM
Excellent 8.3

Vree

A little late

KBP
IST
Excellent 10.0

The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible.

A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew.

IST
LHR
Okay 5.3

Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane

Thu, 15 Nov
CRL
Charleroi Brussels
YYZ
Toronto Pearson Intl
37h 00m
Thu, 29 Nov
YYZ
Toronto Pearson Intl
CRL
Charleroi Brussels
14h 00m
C$ 559
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 7 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
8h 10m
Sun, 21 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
7h 15m
C$ 572
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 34 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
YYZ
Good 6.0

The gates were way too far apart. Had to run all across the huge airport and go through too many security lines.

BRU
YYZ
Excellent 9.6

The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight.

Nothing!

BRU
YYZ
Excellent 10.0

Leg room seemed above average. Food was very good.

Having games on the monitor is not a good idea because people are constantly pushing on your headrest!

BRU
YYZ
Mediocre 2.0

Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing.

BRU
YYZ
Mediocre 2.0

I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen.

Sun, 7 Oct
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
17h 14m
Mon, 22 Oct
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
23h 30m
C$ 576
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,138 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ORD
ZRH
Excellent 8.6

The entire process from boarding in Chicago until arrival in Athens was very smooth.

ZRH
DEL
Okay 5.0

Nothing!

Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything.

FCO
ZRH
Excellent 10.0

Everything

ZRH
BOS
Excellent 10.0

Everything

BCN
ZRH
Excellent 9.3

Unexpected food/snacks that were provided.Good crew and the plane was on time.

Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.

Fri, 16 Nov
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
10h 50m
Sun, 18 Nov
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 50m
C$ 489
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

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