Wish we had music during take off and landing like the last flight
Wish we had music during take off and landing like the last flight
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
Crew is ok. They offered food n drinks. Had difficulty connecting to wifi on board.
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
Great. Porter is very efficient, welcoming, and organized. I fly Porter often.
Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had
The E195-E2 is a great aircraft! Leather seats, lots of legroom and SO quiet! The flight crew is terrific!
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
Flight delayed 6 hr. Looking for compensation and will claim for it.allow US people to fix to avoid huge delay having a canadian tech to fix it.
It was upsetting that the flights were canceled but that was due to weather. I did not receive any vouchers for food or a hotel stay when I was forced to spend the night in Montreal. I was also upset when my seat was changed many times.. The plane seemed old with a non-functioning screen and loose side pockets.. All in all in need of updating. On the positive side, the staff in areas was friendly and helpful.
New Airbus 220 with all the amenities. Not sure why hot beverages were not served as flight turned out to be very smooth…
AC announced early departure, but departure was delayed about 1 hour due to engine problems.
Glad to see the staff of Air Canada take preference in protecting their customers from unruly passengers before they board. Well done
They never informed my girlfriend that she needed an eTA to land in Canada. Their touch screen panels at the airport never informed us that was the reason why we couldn't progress through check-in. The lady at the counter didn't know why she couldn't check-in until airport staff came a little later. Were they slightly more cooperative at any point, this could have been avoided. They won't return our money and cancelled the return flights too.
This website did not advise the prices were in $USD, when the flyer (me) was flying within Canada only and only a Canadian resident, and booking this flight in Canada. Furthermore, the area to board the plane was unusually hot and sweaty.
Flights on time. Friendly/pleasant ground and in-flight staff. Better snacks and films with captions,
Affordable & comfortable. Not sure why a party of two I booked at the same time got seated separately.
I've traveled AC many times in N.A., though only 2 other times to Europe. It appeared to be a new aircraft, the Economy seats were slightly wider, good legroom and reclined well, however the ergonomics were poor compared to their previous generation aircraft. Reclining to sleep is very uncomfortable as front edge of the seat is pronounced and cuts into the circulation of the lower legs; unfortunately this typically occurs with someone shorter than 5'-6". I'm 6'-0" and have long legs, so if its uncomfortable for me then it will be for most people. The overpronounced seat causes misalignment with the lumbar support, making it impossible to be comfortable to attempt sleep. Seat is only comfortable in the fully upright position with feet flat on the floor.
The flight was delayed with zero compensation only hours before the flight. The pick up driver had a very long drive so he was already on the road when the flight was delayed so he also had to sit and wait there for a long time. again zero compensation for anything. not even a voucher for food or drink.
Boston (undefined)United States
Edmonton (YEG)Canada