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(Round-trip)
Airports
Origin
Vancouver
C$ 565
only
C$ 565
Calgary
C$ 578
only
C$ 578
Toronto
C$ 695
only
C$ 695
Destination
Guangzhou
C$ 565
only
C$ 565
Tue, 9 Jan
YVR
CAN
31h 45m
Sun, 21 Jan
CAN
YVR
16h 20m
C$ 565
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

Thu, 18 Jan
YYC
CAN
27h 15m
Wed, 31 Jan
CAN
YYC
29h 12m
C$ 593
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Feb
YVR
CAN
41h 55m
Thu, 8 Mar
CAN
YVR
26h 50m
C$ 634
Trip: 35 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

Wed, 17 Jan
YYC
CAN
19h 40m
Tue, 30 Jan
CAN
YYC
42h 48m
C$ 685
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
Okay 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

LAX
PEK
Mediocre 3.0

The crew were nice

The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.

IAD
PEK
Good 7.3

I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.

They don't honor seat selection when booking but attendant at gate helped and was very understanding.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

Mon, 19 Mar
YYZ
CAN
19h 40m
Wed, 11 Apr
CAN
YYZ
19h 05m
C$ 695
Trip: 24 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1047 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

BOS
PEK
Okay 4.0

Seats were pretty good for Economy. Flight was ontime.

Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.

TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

PEK
BKK
Excellent 9.3

The crew was very courteous and helpful

The headphones provided didn't work very well

SEA
PEK
Excellent 9.0

The crew was very courteous and helpful

Headphones provided didn't work very well

Thu, 11 Jan
YVR
CAN
32h 10m
Mon, 22 Jan
CAN
YVR
25h 55m
C$ 565
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Tue, 9 Jan
YVR
CAN
23h 10m
Tue, 27 Feb
CAN
YVR
16h 20m
C$ 569
Trip: 50 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

Sun, 4 Feb
YVR
CAN
41h 55m
Thu, 8 Mar
CAN
YVR
26h 50m
C$ 634
Trip: 33 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Wed, 10 Jan
YVR
CAN
19h 50m
Mon, 22 Jan
CAN
YVR
32h 00m
C$ 647
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 18 Jan
YYC
CAN
19h 40m
Mon, 29 Jan
CAN
YYC
24h 08m
C$ 685
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
Okay 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

Tue, 20 Mar
YYZ
CAN
19h 40m
Wed, 11 Apr
CAN
YYZ
19h 05m
C$ 695
Trip: 23 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1047 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
ORD
PEK
Good 6.0

One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.

PVG
BOS
Good 6.3

The food too salty (seems with a lot of MSG) and make you feel so thirsty

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

SEA
PEK
Excellent 9.0

The crew was very courteous and helpful

Headphones provided didn't work very well

PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

Wed, 7 Feb
YVR
CAN
41h 55m
Thu, 8 Mar
CAN
YVR
26h 50m
C$ 634
Trip: 30 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Thu, 18 Jan
YYC
CAN
27h 15m
Wed, 24 Jan
CAN
YYC
34h 42m
C$ 578
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

Sat, 6 Jan
YVR
CAN
19h 50m
Tue, 27 Feb
CAN
YVR
16h 20m
C$ 653
Trip: 53 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Mar
YYZ
CAN
19h 40m
Wed, 11 Apr
CAN
YYZ
19h 05m
C$ 695
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1047 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
SEA
PEK
Excellent 9.0

The crew was very courteous and helpful

Headphones provided didn't work very well

PEK
BKK
Excellent 9.3

The crew was very courteous and helpful

The headphones provided didn't work very well

PEK
TLV
Mediocre 2.0

I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.

PEK
TLV
Excellent 8.6

Excellent service, good movies

Seats a bit tight fitting. Food was average.

PEK
BOS
Good 6.0

Lots of snacks available

The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud

Sun, 11 Feb
YVR
CAN
40h 40m
Tue, 20 Feb
CAN
YVR
26h 50m
C$ 634
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
6.6
YVR
TAO
Good 7.0

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

CKG
XIY
Okay 4.0

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

XIY
CGQ
Okay 4.0

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Sat, 13 Jan
YYC
CAN
19h 40m
Mon, 29 Jan
CAN
YYC
24h 08m
C$ 714
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
IAD
PEK
Good 7.3

I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.

They don't honor seat selection when booking but attendant at gate helped and was very understanding.

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

LAX
PEK
Mediocre 3.0

The crew were nice

The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.

MNL
PEK
Good 6.3

Better than the New Jersey flight to Beijing more food this time from Beijing to Houston staff was very nice and friendly

Seats too small me too big lol

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

Tue, 13 Feb
YVR
CAN
22h 20m
Wed, 21 Feb
CAN
YVR
25h 55m
C$ 592
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Mon, 8 Jan
YVR
CAN
19h 50m
Tue, 27 Feb
CAN
YVR
16h 20m
C$ 653
Trip: 51 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 4 Jan
YYZ
CAN
19h 40m
Sun, 4 Feb
CAN
YYZ
30h 35m
C$ 696
Trip: 32 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1047 reviews
Overall
7.8
Boarding
7.7
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
PEK
BOS
Excellent 9.0

The crew was attentive and caring. It was a relaxed flight.

BOS
PEK
Okay 4.0

Seats were pretty good for Economy. Flight was ontime.

Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.

TLV
PVG
Mediocre 3.0

No good movies Uncomfortable seats

PEK
BKK
Excellent 9.3

The crew was very courteous and helpful

The headphones provided didn't work very well

BOS
PEK
Excellent 10.0

Business class service

*
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