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I did not like the quality of the food and there was no snacks offered between meals.

Awful seats, poor air circulation. Smelled like poop for 3-5 mins after someone used the bathroom. Child screaming for 13 hours

Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.

Temperature in plane in both segments was warm. Otherwise, great experience

Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.

6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.

First was canceled no compensation second day was delayed Worst airline I have ever seen

It was a good experience, it was just the the connecting flight after that was a problem.

Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.

Love that they had a bassinet for our child during the flight. Thank you for that big time.

We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak

Very pleasant staff, there was some turbulence but the captain was very apologetic and gave notice where possible.

Flight was great. Had to wait almost 100 minutes for luggage (some problem in the delivery). This may not be an Aer Lingus problem, but an SFO problem.

Loved it! Best airline to fly with. Nice crew, good planes, good food!

Golf Bags never made it on the flight. Very expensive golf bag and. Clubs,shoes, clothing. Will file a claim against Aer Lingus

Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.

The first leg of my 2 flights were delayed, causing me to miss my second flight and have to stay the whole night in Dublin. Super upset with this experience, and I still need to figure out how to get compensated for this.

Everything went well, but could have used a bit more legroom.

Long unexplained delay, uncomfortable back row, long waits for trash collection.

Great service on the plane and by ground staff. great prices. I was able to change seats on the plane. The allocated seats cannot be changed when checkin in online. They have to be done at the airport if you check in at the airport or on the plane by asking a stewardess / steward.

Purchased through Kayak at +/-$960.00 and was charged +/-$1,300.00 on Amex. Prepurcahed one bag, was not recognized by Air Canada

There were no premium headphones available for purchase on my flight and I had to settle for regular ones which were just okay but, not the best

It was only direct flight from YVR to YKA but has no entertainment or food service and was double price of Westjet. Air Canada is my last choice but in this case, they are the only option.

flip down table not clean, lots of crumbs left on table from previous customer!

Lots of selection for entertainment. Fight was comfortable. However. The flight was delayed multiple times. And the delay caused us to miss an important mwwting.

There was no entertainment and no wifi working at all. At least Beer was free and it was a short trip. The staff on board were good

Went on an earlier, standby flight, but was delayed so we only save 30 minutes getting to Toronto. AND we were in business class on our original flight but had to go in economy on the earlier flight because pilots and crew “had to” go business. What?!?! The paying passenger (I am Super Elite) has to go economy so they can dead-head employees? That’s messed up. As in my other posts, I only take AIr Canada because there is little other choice for the destinations I need to get to. But I am not proud to show my Super Elite tag on my luggage.

YYZ air Canada security messed up which led to my kids missing their flight and having to go on a separate flight later in the day without the rest of the family. Customer service was horrible and have no sense of urgency or compassion for their customers. They refuse to compensate for their errors and making my kids wait hours in the airport. This isn’t the first time we have had issues with this airline and I won’t be flying with them again.

Very good. Left on time and arrived early. Smooth flight

Switching on “fasten seat belts” seems to be misused to restrict service

I was extremely stressed out with the delay of our flight, not because of the delay per se, but we weren’t getting any responses from the staff/crew as to what was going to happen with our connecting flights. I think if they were better informed, and in turn we were informed, we would be more at ease. Also, at the Newark security area, the scan machine detected something “foreign” in my crotch and behind area, I cannot believe that in 2024, these machines cannot differentiate between a sanitary pad and a dangerous object. The security officer who conducted the body search was really sweet and apologetic, and asked me if I would like to move to a private area and conducted the search thoroughly without making me uncomfortable, but it is clear that these machines need an upgrade for such issues.

my flight was cancelled. next one scheduled 2 days later. no hotel provided. worst airline experience ever

Sun express is great. Frankfurt airport is the most horrible airport there is

Boarding was one hour late. Gate notification was incorrect (notification said gate 17, actual was gate 14). Took shuttle bus to board the plane. Late arrival of plane at Turin impacted travel arrangements to the event.

Numerous delays, missed connections flight. Then connection flights were late as well

Crew had connection details for only 2 other flights and gave less than empathetic guidance.

The smell of vomit from the previous flight was overwhelming for a 9 hour flight. There must be a chemical or product to kill the smell before the next flight boards??!!!

Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people

Gate was difficult to know. Flight number from Lufthansa directed to a different flight number by SunXpress, which was different from my actual flight per the airport. Multiple people (at least 3 others) were lost with me at the airport in Munich (I didn't know them) trying to get to a different terminal. Too many confusing signs, and no one could help. When I found some Staff members (surprisingly difficult) told me "you have to figure it out." Yeah, that's why I'm asking and walking around in circles. Thought I would miss my flight, turns out I had plenty of time, but I couldn't figure it out for the first hour. 90% airport's fault, not SunExpress.

Everything and everyone Was great it’s just the person next to me weight over 300 pounds and was hanging over his seat and pushed up next to me was the worst 10 hour flight of my life the crew and everything else was a 10 out of 10