Cons: "Aeromexico has a small plane, it is extremely uncomfortable. Flight Crew are not the friendliest of all."
Cons: "E90 planes do not have WiFi or inflight entertainment so make sure to bring your own."
Pros: "Flight attendants are so courteous and nice always with a smile."
Cons: "Nice of them to serve a snack but it wasn’t very good."
Pros: "We were moved to an earlier flight. It was a nice gesture."
Pros: "nothing"
Cons: "the fact that we were moving from gate to gate... 3 Times. the flight left an hour late. when arriving to CDMX, we waited 1/2 in the plain for the bus to come."
Pros: "The flight took off right on time. We were served a meal during the flight. The flight also landed on time"
Cons: "Nothing"
Pros: "Crew and flight very good"
Cons: "Boarding was a little slow and flight left late but understandable do to how busy terminal was"
Pros: "The crew was nice"
Cons: "The Delta flight from Birmingham-ATL was excellent as always. But the Aeromexico flight from ATL to Querétaro was not comfortable. Several passengers including me complain that the temperature in the cabin was extremely warm. If I would guess I would say close to 80 F. When we talk to the fligh attendant she fixed and for a few minutes was cool and comfortable but then again went back to super warm. It was so warm that a couple of members of my family started feeling sick."
Cons: "The cancellation of original flight home and rescheduling us on an earlier flight out of Leon to Atlanta which gave us a very long wait for our connection flight to NYC."
Cons: "Both flights were delayed, and Aeromexico did nothing to accomodate us. Air attendants were rude and looked exhausted. Worst flight we have ever taken."
Pros: "I like the service ,the food in thos fliggt back. Excelent"
Cons: "Better rules for people who put the seat back while we eating ,some crewmembee could say something"
Cons: "We have could have left, still in airport Mexico City"
Cons: "Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable."
Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"
Pros: "One of the phone reps at one point seemed like he cared."
Cons: "This flight was the result of an attempt to rebook a flight after your poor information and integration with travel distributors and insures caused weeks of phone calls and frustration. Then when I finally absorbed the cost of a change that was supposed to be covered - the new flight you booked me on kept changing itineraries and flight times (the reason it was not covered is that Aeromexico didn't convey to me or anyone what boarding classes and conditions were refundable and your reps were constantly confused and changed the story - each time finding a new hurdle). I will never book with Aeromexico again."
Pros: "Good rate,"
Cons: "They didn't have a wheelchair assistance for one passenger."
Pros: "Not sure it was anything to like, staff not very friendly, unsure how do they assign the seats unsure if I was singled out due to my small service dog, we got horrible seats and were at the airport very early and got seats all the way to the back of the plane"
Cons: "seat assignment, no other choices to seat unable to figure out how seats are assigned why all the way back to the plane when people with teenagers get to sit at the front and perhaps is there something I am unaware when traveling I guess need to pay extra and get a pleasant flight instead of being treated like a peasant"
Cons: "My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks"
Cons: "The flight attendants were not very attentive. Asked twice to get the declaration form and eventually had to go to the back to ask for it again."
Pros: "Everything, it was punctual dispite the chaos México City Airport is, the food was awesome (first class) and we arrived sooner."
Cons: "This is not about Aeromexico. Migratory police is hard now, do not have connections inside the States or you would loose it"