Daily cleaning, installation of cabin HEPA filters on flights to Tuxtla Gutiérrez
The city centre of Tuxtla Gutiérrez is 24 km from Tuxtla Gutiérrez.
All flights to Tuxtla Gutiérrez land at Tuxtla Gutiérrez Ángel Albino Corzo Airport. The airport code is TGZ,and it can also be referred to as Tuxtla Gutiérrez Intl, Ángel Albino Corzo, or Ángel Albino Corzo Intl.
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Scores according to KAYAK customer reviews
Pros: "It was empty"
Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."
Pros: "Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!"
Cons: "No dislikes"
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Cons: "Delays delays and delays"
Pros: "The aircraft."
Cons: "Mexico needs a new airport."
Pros: "That it was not to crowded"
Cons: "That their was not much communication when it looked as our flight was not leaving on time"
Pros: "The flight was fast and with no delays"
Cons: "They charged me extra 14 USD for checking in, I had never being charged extra for that."
Cons: "Food, entertainment"
Pros: "Super short connection (45 min). Time was very important in this flight and you delivered. Thank you."
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "The flight from Vancouver to Mexico by Aeromexico was cancelled. I was assigned a different flight at 6am the next morning and we could not board in the last minute when we were at the door (it looks like the flight was overbooked)... Finally we are in Lima but our luggage is lost."
Cons: "Please let me know what can we do.. Is there any kind of compensation we are entitled to after going through all this..."
Pros: "Very friendly and helpful crew"
Cons: "Getting seat assignments at front desk was confusing and a little hectic"
Cons: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."
Cons: "Very happy, excellent!!"
Pros: "The food given during the flight was appreciated and the flight crew were nice and attentive."
Cons: "Our baggage was misplaced but we were told it was lost. Then they found one bag and said the other bag didn’t make it on the flight. We waited for 2 hours for the one bag that they said wasn’t lost to be brought out to baggage claims office and then we realized that the bag that was reported lost was actually the bag that they found. I went to update the list baggage report and the lady took one glance in the system and found the additional bag that we were told never made it on the flight in the baggage claim office after all although another baggage claim representative said it was missing 2 hours prior."
Cons: "Flight was delayed, the plane too small and unconfortable"
Pros: "Boarding lines were long, but allowing boarding from both front and rear of plane speeds things up. Small breakfast snack served on flight was nice and appreciated. Pleasant crew members and a nice quiet flight!"
Cons: "Tight seats are tough, but I guess passenger comfort is a thing of the past."
Pros: "They serve some food"
Cons: "Charge for bags Left late"
Pros: "I enjoyed it"
Cons: "Good overall service"
Pros: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Cons: "Waiting on taxi for an hour before take off."
Pros: "On time. Good entertainment"
Cons: "Food too salty"
Cons: "All the announcements are in Spanish which makes it hard for everyone else to understand. Flight departure was delayed as well."
Pros: "Crew was excellent . Food was good. Flight was long, but I was well aware of this ahead of time."
Cons: "Loud kids next to me"
Pros: "Kindnesses and attentive at all time"
Pros: "I like the staff, the seats, the entertainment"
Cons: "They don’t give proper time for transit and unorganized airlines."
Pros: "Overall great experience."
Cons: "My luggage was ripped with a box cutter or blade."
Cons: "The person in Aeromexico balcony didn't have training to attend clientes in the best way. She didn't know how to add miles to my number of fidelity and she told me that she can't change my seat to the aisle, because the sistem was not working and her english was very poor too... Very poor service."
Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."
Pros: "We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees"
Cons: "Ground staff in Lima was very unhelpful when they broke my suitcase. No offer of refund only a handwritten phone number to call in a few days. Handwriting was not legible."
Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"
Pros: "Good service. Nice to have a meal and drinks for still a relatively short flight. Seats were more spacious than I was expecting."
Cons: "Flights were delayed."
Pros: "I had no problems and everything ran smooth."
Pros: "Everything was great thanks"
Cons: "Delayed more than an hour"
Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "The lights went out so you could sleep"
Cons: "The check In process took an hour for no reason. I can only assume the staff were new because everyone who went on strike recently got fired or quit. That or they were on permanent siesta because the line ups weren’t even long. They were just slow, lazy and lacked knowledge."
Pros: "Flight was delayed because of weather conditions I understand that is impossible to prevent, but the lack of communication with all the delays I left home 10:30pm Friday dec 1st and I’m still in Mexico City and I haven’t arrive to my destination. Here in Mexico City was a total mess, nobody knew anything and I run everywhere trying to get my flight but I got wrong info and i missed my flight! Had to wait 5 note hours in mex city and willl arrive midnight!"
Cons: "Worst customer service ever, I’m flying in business to bog and it a total misrepresentation in regards of the business seats I saw those flat beds in the website etc....I guess it depends of the itinerary but they should let you know about it! Will never ever flight with aeromexico again. The poor attitude of the employees! Sad"
Pros: "inflight entertainment"
Cons: "As they tend to do, three flight delays and changes, totaling almost seven hours with no communication from the airline, leaving all passengers in the dark, no customer service, no one to answer the phones, etc. Long lines to find out no info available, flights taken off screens, no updates. Waited in the Airport from ^ am for a 9 am flight, which finally left at 4 PM. No vouchers, no nothing!!!!!! The customer service would be rated poor if they had any at all"
Cons: "On my way to Lima I flew through Mexico City. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible. Aeromexico made me check my bag which is the SAME bag I came down with. Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again."
Pros: "liked the seat and the space. a blanket provided without asking"
Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."
Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Airlines flying to Tuxtla Gutiérrez have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Tuxtla Gutiérrez
Masks required on board, masks provided on flights to Tuxtla Gutiérrez
Social distancing seating
Middle seats unavailable to book on flights to Tuxtla Gutiérrez
Testing for antibodies, testing for symptoms for flights to Tuxtla Gutiérrez
Waiving of change fees. Search flexible flights to Tuxtla Gutiérrez