C$ 542 Find cheap flights from Japan to Toronto Pearson Airport

The seats are uncomfortable, feels like a small seat pad on plywood.

Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.

I notice that every time I fly delta or any American carrier, the staff seem tired, overworked, and not at the service level I’m accustomed to in Asia. They frequently crash into my arm when coming down the aisle. Food is shoved at my face with no greeting or verbal cue. The food portions seemed much smaller than usual and didn’t see much wine or beverage options. This is comfort plus? The plane was old and tired. The bathroom was dripping with mineral stains after a long lack of cleaning. The power socket did not work, although the USB output did. I really wonder why I’m flying Delta, I think it’s time to switch to ANA.

Did not get a vegetarian option in 1st class and the video was not working.

Delta One seat was uncomfortable. Cushion is too thin. Too much noise from crew in kitchen. Bathroom too small. No bluetooth for tv screen.

I've flown many many times on Northwest and then Delta. The crew on this flight were absolutely the best I've had the pleasure of being looked after by.

The 1st class male crew member was very pleasant - the short female with round glasses , maybe in 50’s had no personality- never spoke when delivering my food, drink, & never smiled the whole trip! In fact looked annoyed when the boarding proses was happening- I would never hire this woman - unfriendly . Have never dealt with a crew member like her-

West Jet has a horrible boarding process and the seats have no cushion.

The gate area was incredibly short staffed, with one representative manning 4-5 flights, which caused a 3 hr delay in boarding even though the plane was all ready to leave. Other flights also were delayed because of this. The flight crew was awesome and I feel bad for the only gate worker on call, but Delta needs to hire more employees.

On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival

Booked a united Air flight with option to pick seat , then found out was on an Air Canada flight with assigned seat , then they wanted a several dollar charge for some 25 cent value entertainment listening ear device

The seat seemed roomy, the service was good, everything was fine.

The free snack options are pretty pitiful for a 2.40h flight.

Basics were there, but a 5:15 flight with almost no food ans no entertainment, it is quite long.

Flight delayed over three hours. Arrived into SFO during rush hour and what would have been a one hour drive home took more than 2 hours. Very poor UNITED AIRLINES!!

Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.

Flight was delayed due to weather and clogged toilet. Had to deplane. Flight was 3 hours delayed. Crew was awesome and offered water and snacks.

United service is way below par when compared with other airlines like JAL, ANA, or EVA on the same route especially for business class.

Extremely uncomfortable sitting in a small space for 2 hours, especially for older people. Understood it was circumstantial.

Shout out to the check in counter staff in Richmond. So pleasant and helpful with ticketing and seat selection.

Many of staff seemed unfriendly. Food was not good, and of course the meat option ran out for the back of the plane. Staff came by to pick up trash/things rarely. Deboarding and boarding were exceptionally slow (probably customers' fault) and it took almost 30 minutes for luggage to appear. Conversely, on the way over (Toronto to Vienna) I had the best meal -some king of chicken- that I may have ever had on an airplane.

Air Canada seats do not have much room compared to other airlines I’ve traveled with. Also, the lack of free WiFi is a negative. All airlines need to be better about this.

Boarding needs to be organized. There were 3 lines and much cutting off!!

i know it's complimentary - but they didn't have enough snack for all the passengers. there was no entertainment or available WiFi

If you have checked the status of my booking you would have seen that it was cancelled. And the travelers insurance we purchased only covered $100 per ticket. So my overall experience with kayak and air canada is poor

Very poor.!!! They cancelled our flight and rebooked us with very little time to catch the flight. Our luggage was lost. As of now we do not have it yet. No clothes to change on the second day of vacation.

Older plane, business class was not up to par, entertainment screen small and dim and average food.

Fantastic how well crew especially at check in counter switched to English for our comfort.

Boarding a disaster. People need to be told not to line up before area called. Crew had not even boarded and walkways were jammed

really poor, the flight got cancelled first and then faced a delay. I ended up getting a middle seat which is a big no for me given I am claustrophobic.