Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
Low season | September |
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High season | March |
Cheapest flight | C$ 342 |
The flights were on time and the crew was friendly and helpful. The food was ok. The seats were quite cramped and if the seat in front was tipped back there was very very little room. The entertainment was only on your own device and there was no usb charging
The flights were on time and the crew was friendly and helpful. The food was ok. The seats were quite cramped and if the seat in front was tipped back there was very very little room. The entertainment was only on your own device and there was no usb charging
Boarding and staff were excellent. The food was ok. Very cramped seating. No existent entertainment other than on iPhone over wifi with poor choices of movie or shows. Bring your own entertainment. Nowhere to charge your phone
Delay was not properly communicated. Service, plane, value of ticker were all great.
Excellent service and food in the Club Class. Warmly recommend. Much better than AC.
My new suitcase got busted when I arrived at Toronto , two of the wheels are broken and can no longer be used , I am very disappointed over this situation but the flight and service was awesome .
From what I saw there was no entertainment. Similar to my flight to London, I personally would like the attendants to be more interactive during the flight.
Air Transat left my luggage back in Montreal and it took them 5 DAYS to get it to Venice. Luckily I was still in town, or else their option was to send my luggage back to my house in CANADA. What a joke! Oh, and I had to find a way to go get it at the airport in Venice, they needed 72 hours more to get it to where I was staying.
I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
People were very nice and helpful. But the plane is noisy, and crowded. Seats are too small. Plane was too cold too. Air Canada app is very slow. Couldn't upgrade seats to the next section. Also surprised that basic economy seats were actually standby.
People were very nice and helpful. But the plane is noisy, and crowded. Seats are too small. Plane was too cold too.
I booked through Kayak for the first time. Unfortunately I was charged in US dollars. Only after booking did I see the tiny American flag on your website. There should have been a larger icon with a notice that I am in Kayak’s US site. I am Canadian, am flying in Canada and was disappointed that Kayak did not recognize this.
Boarding was OK. The overhead bins on the Havilland 400 are smaller than the allowable carry on bag sizes, making the bags to be jammed in and as a result slowing the boarding process.
I liked the plane, a Boeing 787. Having to buy food on a domestic flight (although now common on other airlines too) is an irritant.
5-hour trip with just water and one cookie is not great: fruits and cheese,, salads, protein smoothie... It could be small but nourrishing No screen and no outlet to connect our electronic devices. If there were ,It would have been nice to be informed. Every instruction given in french by the agent on the plane was pronounced so quickly that despite french is my 1st language, I could not understand the instructions. Too fast, no intonation, no space between words. Most of the time, the english versions (my 2nd language) were fast but with breathing between words, good intonation and the information was much easier to understand.
After i biked my flights, i was informed my flight was rescheduled for later time
I was mostly pleased. My greatest disappointment was with respect to the timely update to the estimated departure and arrival times. It was especially sad that the arrival time was not updated online once we were in flight so as to allow my wife to arrive on time to the airport. She was not happy.
The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.
After several delays, the flight was canceled. I was “lucky” and able to get rebooked on a flight that left two hours later. The flight itself was fine although I didn’t like my meal. Flight delays and cancellations are far too common on Air Canada.
It's good value for the price. Snacks are available for a price but there is no meal. The flight was aboutr 40 mn late leaving, and the gate was not ready for the plaine in Ottawa. That took an extra 15 mn once landed. You can use the express NEXUS line at Customs in Ottawa if you have a NEXUS card. I thought it was worth paying an extra $50 for extra leg room on the flight.
Good flight and all but airlines are now moving away from providing anything as part of the flight which was previously included, ie in flight entertainment service or snacks.
The real problem with Sunwing is that they are totally undependable. Plane was supposed to heave at 8:20 pm from Varadero to Toronto. Instead because of delays on their part, finally left at 2:30 AM Same thing happened a few days back to my family whereby they were delayed one full day. Throughout the process, no one told them anything. They found out by accident from another passenger after waiting a few hours in the hotel all for nothing Same thing happened with my daughter and husband last year with delays which caused them to miss two days of s much needed 7 days break to Aruba No matter what the cost, I will nit fly Sunwing again and also encourage friends and values to never fly this hihh highly problematic airline
Edreams did not pay the airline and I had to buy another ticket to be able to travel and they still have not refunded my money
Why do I have to pay $20 to leave the airport? Why do I have to pay $25 for the carry on? This was my worst travelling experiences ever. This was my second time and my last time
Minimal service (no entertainment or snack) as advertised, so be prepared. Very friendly flight crew and staff. Excellent service all around
Most standard features are now to be paid as extra
I bought a 1-way ticket from Punta Cana home to Canada, surprise, when I got to the lineup at the airport Sunwing charges a 20 USD airport tax separately. I was told I should have known, though it is the only airline in the terminal that charges it (separately, USD only, no cards or local currency accepted). ATMs at the airport out of service, nowhere to purchase USD on-site. Local banks do not sell you USD if you don't have an account with them... Eventually I found a taxi driver to buy the currency from. Luckily I speak Spanish and am comfortable in the country on my own. I was able to find a solution as the Nexus greeter for Sunwing offered no help. Other Sunwing team members and flight crew I met later were much more helpful when I could not complete self-check-in (flying with carry-on only) as all the seats were locked and apparently could only be assigned at the desk (despite the greeter telling me to use the self-check-in).
Due to the onboard check on system malfunction, we were getting conflicting messages about the flight status. Found it very interesting that kayak gave us updates before the Sunwing app or representatives did.
Was not allowed to board because my KAYAK purchased ticket was declined / invalidated. DO NOT USE KAYAK.