Niagara Falls hotels near Horseshoe Falls
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Experience the excitement and beauty of Canada's legendary Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible perch overlooking the falls offers stunning views from our restaurants and meeting rooms along with each of our hotel's guest rooms. Awaken refreshed in Ontario and let the beauty of Niagara Falls serenade you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or work out in our hotel's 24-hour fitness center. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagra Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of the Fallsview Casino, boat tours, Clifton Hill, the waterpark, Scotiabank Convention Centre and more. Whether traveling for work or a family vacation, we look forward to seeing you at our Niagara Falls hotel.
Overall 8.6 Excellent
Based on 2,562 reviews
All reviews
- All reviews
Good
6.0
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Good
6.8
Pros: Massages were fantastic.
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Okay
4.8
Pros: Location is good.
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Excellent
9.7
Pros: Excellent views!
Okay
4.5
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Excellent
9.7
Okay
5.3
Pros: I like the way the room was set up and the view.
Excellent
8.0
Pros: The staff were incredibly helpful and friendly. Check in and out was quick and seemless. The room was classy yet comfortable and the view of the falls from the room was beautiful.
Good
7.7
Pros: Locality of sites was great. Helpful friendly staff.Walking distance to all.
Excellent
8.0
Pros: Our stay was wonderful, great staff and service. Very clean and neat room with the most comfy bed. The view was absolutely stunning , couldn't have wanted more for our money.
Good
7.6
Pros: The view of the Horsehoe falls was fantastic and just as portrayed in the online photograph
Okay
5.7
Pros: The location is excellent.Its way overpriced,just because of the location and the brand name.
Okay
5.6
Pros: Location
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Excellent
8.0
Pros: the room i stayed was fairly clean and quiet. staffs were willing to help
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Cons: $self.cons
Details
Reviews
Overall 8.6 Excellent
Based on 2,562 reviews
Cleanliness
8.8
Comfort
8.9
Location
9.4
Services
8.5
Staff
8.6
Value for money
7.8
6.0 Good
Pros:
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
9.4 Excellent
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon).
Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
7.7 Good
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD
No Minibar
Old and dirty rooms
Change the bed to king 40 CAD
Awful Pool
6.8 Good
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
9.7 Excellent
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
4.8 Okay
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
9.7 Excellent
Pros: Terrific location, excellent views, friendly staff
Cons:
10.0 Excellent
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
9.7 Excellent
Pros: Excellent views!
Cons:
4.5 Okay
Pros:
Cons: Poor reception staffs
10.0 Excellent
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
9.7 Excellent
Pros:
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
5.3 Okay
Pros: I like the way the room was set up and the view.
Cons: The staff is not up to date. Paying for wifi is crazy. And not giving us all our acomadshions to the room.
8.0 Excellent
Pros: The staff were incredibly helpful and friendly. Check in and out was quick and seemless. The room was classy yet comfortable and the view of the falls from the room was beautiful.
Cons: Abosolutely nothing
7.7 Good
Pros: Locality of sites was great. Helpful friendly staff.Walking distance to all.
Cons: Nothing
8.0 Excellent
Pros: Our stay was wonderful, great staff and service. Very clean and neat room with the most comfy bed. The view was absolutely stunning , couldn't have wanted more for our money.
Cons:
7.6 Good
Pros: The view of the Horsehoe falls was fantastic and just as portrayed in the online photograph
Cons: Nothing it was perfect
5.7 Okay
Pros: The location is excellent.Its way overpriced,just because of the location and the brand name.
Cons: Its very costly,even a bottle of water will cost 10 $. Valet parking is the only option costing 20$/day.Internet access will cost 10$/day.
5.6 Okay
Pros: Location
8.0 Excellent
Pros: the room i stayed was fairly clean and quiet. staffs were willing to help
Experience the excitement and beauty of Canada's legendary Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible perch overlooking the falls offers stunning views from our restaurants and meeting rooms along with each of our hotel's guest rooms. Awaken refreshed in Ontario and let the beauty of Niagara Falls serenade you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or work out in our hotel's 24-hour fitness center. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagra Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of the Fallsview Casino, boat tours, Clifton Hill, the waterpark, Scotiabank Convention Centre and more. Whether traveling for work or a family vacation, we look forward to seeing you at our Niagara Falls hotel.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Overall 8.6 Excellent
Based on 1,645 reviews
All reviews
- All reviews
Okay
5.4
Pros: Location was good
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Excellent
10.0
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Excellent
10.0
Pros: Large and comfortable room.
Walking distance from the attractions.
Quiet and clean
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Okay
4.5
Pros: The place was clean. Location was good.
Okay
4.0
Pros: Just the Fallsview
Excellent
8.0
Pros: The room was with a great view/big jacuzzi bath/great bed/good location easy to get in and out re location and parking.
Excellent
8.0
Pros: I liked the location of the hotel - close to the falls. The room was very comfortable and the bed as well. The room was cleaned nicely while we were out. I would stay at this hotel again in the future.
Okay
5.7
Pros: The room was pretty new and clean. Staff were quite friendly.
Good
7.0
Pros: the view
Excellent
8.0
Pros: everything but especially the view from fallsview room well worh extra
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Cons: $self.cons
Okay
5.2
Pros: $self.pros
Okay
5.6
Pros: fabulous view, excellent bed, good shower, comfortable room, not very luxurious though
Okay
5.6
Pros: The room was very neat and comfortable, with facilities making coffee/tea and plenty of towels. We were very satisfied of the condition of the room.
Good
7.2
Pros: the view of the falls at night was amazing and the room service staff was quite nice
Details
Reviews
Overall 8.6 Excellent
Based on 1,645 reviews
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.7
Value for money
7.9
5.4 Okay
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
10.0 Excellent
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
8.0 Excellent
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
10.0 Excellent
Pros:
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
7.7 Good
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
10.0 Excellent
Pros: Cleanliness, comfort and the staff
Cons:
10.0 Excellent
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
9.7 Excellent
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
10.0 Excellent
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
10.0 Excellent
Pros: Large and comfortable room.
Walking distance from the attractions.
Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
9.1 Excellent
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
4.5 Okay
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
4.0 Okay
Pros: Just the Fallsview
Cons: paid money for nothing , the reason we went there was to use the spa and relax, they did not tell us the spa is out of order.
8.0 Excellent
Pros: The room was with a great view/big jacuzzi bath/great bed/good location easy to get in and out re location and parking.
Cons: Other than the fact that they charge 7.95 for a bottle of water in your room that cost 1.00..the hotel was fine..but the water charge was like an insult!
8.0 Excellent
Pros: I liked the location of the hotel - close to the falls. The room was very comfortable and the bed as well. The room was cleaned nicely while we were out. I would stay at this hotel again in the future.
Cons: The television picture was small. The heating was noisy.
5.7 Okay
Pros: The room was pretty new and clean. Staff were quite friendly.
Cons: The breakfast menu did not change for the 3 days we stayed. Also though we were 2 adults plus our teenager breakfast was included for for the 2 adults. Had to pay for our teenager. Will appreciate if rates inlude breakfast for children too.
7.0 Good
Pros: the view
Cons:
8.0 Excellent
Pros: everything but especially the view from fallsview room well worh extra
5.2 Okay
Cons: I didn't get the room what I booked. I booked one two queen beds fallsview room, but when I checked in I only can get a cityview room instead of fallsview with the same price. I want to know is there anything wrong wiith the booking system or the hotel.
5.6 Okay
Pros: fabulous view, excellent bed, good shower, comfortable room, not very luxurious though
Cons: 2 elevators out of service, breakfast not included in the price, 20$/day for car parking
5.6 Okay
Pros: The room was very neat and comfortable, with facilities making coffee/tea and plenty of towels. We were very satisfied of the condition of the room.
Cons: The location of the hotel is not the best I have stayed, regarding the views of the Niagara Falls. We booked a room with fall's view, but we were allocated only at the 3rd floor and had to walk out of the room onto the terrace to see the falls. I wouldn't choose this hotel for fall's view room in the future.
7.2 Good
Pros: the view of the falls at night was amazing and the room service staff was quite nice
Cons: not that i did not like it but the pool was not as nice as i have seen in other hotels. Was fairly cold and in the tub the jets were not very powerful as in other hotels. i also think that 20.00 for parking is way too much considering the price of the rooms and room service . Other hotels are usually cheaper but i was shocked to learn how high the price was and it is not like you have a choice
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Golf
Pool
Bicycle rental
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Our newly constructed 18 story DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls is just two short blocks from the majestic Horseshoe Falls and American Falls, Niagara Falls in Ontario, Canada. Easy walking distance to one of the natural Wonders of the World. With location-inspired architecture, serene ambiance and upscale hotel amenities, you’ll get a luxurious, full-service Niagara Falls hotel experience. Our resort offers a relaxing, secure environment removed from, but still close to, the high energy pace of all Niagara Falls has to offer. Just 400 yards away is the exciting Niagara Falls Fallsview Casino Entertainment Complex as well as a multitude of dining and shopping options. Our CARE Committee is dedicated to giving back to the community and our DoubleTree Fallsview hotel is one of a few Niagara Falls Hotels awarded a Three Key designation with the Green Key Eco-Rating Program by the Hotel Association of Canada. Ready to plan your Niagara Falls Vacation? Our collection of Niagara Falls hotel packages offer great value for one and two night stays, and an easy way for you to experience all of the Niagara Falls attractions right from your doorstep. The Most Enchanting of the Niagara Falls Hotels - A Sense of Place Referencing the natural elegance of the Frank Lloyd Wright era and the rustic, timeless architecture of a Grand National Park Lodge, our full-service resort provides an environment where you can truly relax and appreciate the beauty of your surroundings. Most guestrooms and suites offer panoramic views of the upper Niagara River, many with fabulous views of the American Falls - making this one of the premiere Niagara Falls hotels. There is also our Ochre Art Gallery, where the DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls proudly displays original artwork inspired by the Canadian outdoors. Our full-service Niagara Falls hotel features: * Central location, two blocks from the Falls * Stylish and relaxed resort feel * Revitalizing AVEDA Day Spa in Niagara Falls * 224 Spacious guestrooms & suites including two room family suites, king parlor suites and deluxe king whirlpool guestrooms with premium views; select Cityview, Riverview or US Fallsview * Decadently comfortable DoubleTree Sweet Dreams beds * All Guestrooms and Suites offer a small in-room refrigerator * 37" Flat Panel Televisions * Indoor heated saltwater kid's splash/family swimming pool * Indoor saltwater two-lane adult lap pool, whirlpool and cedar sauna * Well-equipped fitness facility, with cardio and weight training equipment * Seasonal garden sundeck, with an outdoor hot tub * Complimentary wireless and hard wired high-speed Internet access * Convenient on-site self parking AVEDA Spa = Results + Recovery Let nature work wonders at our Niagara Falls Five Lakes AVEDA Day Spa (View Spa Menu). Utilizing pure aromas that de-stress, products that produce results, and techniques focusing on the power of touch, AVEDA will bring you back towards balance. (To avoid disappointment, spa reservations are suggested in advance of your arrival by calling 905-353-4100.) Niagara Falls Recreation, Tours and Entertainment In addition to the breathtaking Horseshoe Falls and American Falls just two short blocks away, DoubleTree Fallsview hotel is central to endless activities, casino gaming, parklands and Niagara Falls dining options. Meander the beautiful Queen Victoria Parklands. Walk, jog or bike miles of scenic riverfront recreational trails nearby. Enjoy a challenging round on the links at one of the 40 golf courses in the Niagara Falls Region. Test your luck at the Niagara Falls Fallsview Casino Entertainment Complex. Stop by our lobby retail shop for gifts and souvenirs. Our knowledgeable seasonal Tour Desk staff will be happy to assist with any need, interest or desire. The official Niagara Falls Tourist Information Center is located just half a block away
Overall 8.5 Excellent
Based on 890 reviews
All reviews
- All reviews
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Good
7.4
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Good
6.5
Pros: Well maintained.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Excellent
10.0
Pros: Everything was fantastic
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Good
7.3
Pros: Close to everything we wanted to see at the falls
Good
6.3
Pros: room is clean
Excellent
8.0
Pros: Location
Good
6.0
Pros: Really nice hotel - but we paid for the quality of service. Room was lovely and staff is friendly --- but this is what you paid for. This hotel will not let you down - but I would not call this outstanding value.
Good
7.7
Pros: Excellent location, friendly and helpful staff, comfortable rooms.
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Excellent
8.0
Pros: Best for comfort and clean, have 5 star results, would highly recommend
Good
7.6
Pros: room was quiet and large
Excellent
8.0
Pros: Excellent Restaurant. Prompt service. Nice swimming area.
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Cons: $self.cons
Excellent
8.0
Pros: we loved the hotel and location
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Cons: $self.cons
Details
Reviews
Overall 8.5 Excellent
Based on 890 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.7
Value for money
8.0
6.0 Good
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy
I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
10.0 Excellent
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
4.8 Okay
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room.
The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before.
Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony.
The breakfast brunch is absolutely not worth the expense.
Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
9.7 Excellent
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
7.4 Good
Pros:
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
8.0 Excellent
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Cons:
10.0 Excellent
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
10.0 Excellent
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
6.5 Good
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
10.0 Excellent
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
10.0 Excellent
Pros: Everything was fantastic
Cons: Nothing
10.0 Excellent
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Cons:
7.3 Good
Pros: Close to everything we wanted to see at the falls
Cons: Breakfast was overpriced and not evn warm
6.3 Good
Pros: room is clean
Cons: there was a bottle of water been left in the fridge
8.0 Excellent
Pros: Location
Cons:
6.0 Good
Pros: Really nice hotel - but we paid for the quality of service. Room was lovely and staff is friendly --- but this is what you paid for. This hotel will not let you down - but I would not call this outstanding value.
Cons: No - I can not find faults with the place but it lacks a bit of 'character'
7.7 Good
Pros: Excellent location, friendly and helpful staff, comfortable rooms.
8.0 Excellent
Pros: Best for comfort and clean, have 5 star results, would highly recommend
Cons: Game room far to small.
7.6 Good
Pros: room was quiet and large
Cons: restaurant was too expensive
8.0 Excellent
Pros: Excellent Restaurant. Prompt service. Nice swimming area.
8.0 Excellent
Pros: we loved the hotel and location
Our newly constructed 18 story DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls is just two short blocks from the majestic Horseshoe Falls and American Falls, Niagara Falls in Ontario, Canada. Easy walking distance to one of the natural Wonders of the World. With location-inspired architecture, serene ambiance and upscale hotel amenities, you’ll get a luxurious, full-service Niagara Falls hotel experience. Our resort offers a relaxing, secure environment removed from, but still close to, the high energy pace of all Niagara Falls has to offer. Just 400 yards away is the exciting Niagara Falls Fallsview Casino Entertainment Complex as well as a multitude of dining and shopping options. Our CARE Committee is dedicated to giving back to the community and our DoubleTree Fallsview hotel is one of a few Niagara Falls Hotels awarded a Three Key designation with the Green Key Eco-Rating Program by the Hotel Association of Canada. Ready to plan your Niagara Falls Vacation? Our collection of Niagara Falls hotel packages offer great value for one and two night stays, and an easy way for you to experience all of the Niagara Falls attractions right from your doorstep. The Most Enchanting of the Niagara Falls Hotels - A Sense of Place Referencing the natural elegance of the Frank Lloyd Wright era and the rustic, timeless architecture of a Grand National Park Lodge, our full-service resort provides an environment where you can truly relax and appreciate the beauty of your surroundings. Most guestrooms and suites offer panoramic views of the upper Niagara River, many with fabulous views of the American Falls - making this one of the premiere Niagara Falls hotels. There is also our Ochre Art Gallery, where the DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls proudly displays original artwork inspired by the Canadian outdoors. Our full-service Niagara Falls hotel features: * Central location, two blocks from the Falls * Stylish and relaxed resort feel * Revitalizing AVEDA Day Spa in Niagara Falls * 224 Spacious guestrooms & suites including two room family suites, king parlor suites and deluxe king whirlpool guestrooms with premium views; select Cityview, Riverview or US Fallsview * Decadently comfortable DoubleTree Sweet Dreams beds * All Guestrooms and Suites offer a small in-room refrigerator * 37" Flat Panel Televisions * Indoor heated saltwater kid's splash/family swimming pool * Indoor saltwater two-lane adult lap pool, whirlpool and cedar sauna * Well-equipped fitness facility, with cardio and weight training equipment * Seasonal garden sundeck, with an outdoor hot tub * Complimentary wireless and hard wired high-speed Internet access * Convenient on-site self parking AVEDA Spa = Results + Recovery Let nature work wonders at our Niagara Falls Five Lakes AVEDA Day Spa (View Spa Menu). Utilizing pure aromas that de-stress, products that produce results, and techniques focusing on the power of touch, AVEDA will bring you back towards balance. (To avoid disappointment, spa reservations are suggested in advance of your arrival by calling 905-353-4100.) Niagara Falls Recreation, Tours and Entertainment In addition to the breathtaking Horseshoe Falls and American Falls just two short blocks away, DoubleTree Fallsview hotel is central to endless activities, casino gaming, parklands and Niagara Falls dining options. Meander the beautiful Queen Victoria Parklands. Walk, jog or bike miles of scenic riverfront recreational trails nearby. Enjoy a challenging round on the links at one of the 40 golf courses in the Niagara Falls Region. Test your luck at the Niagara Falls Fallsview Casino Entertainment Complex. Stop by our lobby retail shop for gifts and souvenirs. Our knowledgeable seasonal Tour Desk staff will be happy to assist with any need, interest or desire. The official Niagara Falls Tourist Information Center is located just half a block away
Golf
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Oakes Hotel Overlooking the Falls in Niagara Falls (Fallsview), you'll be a 4-minute walk from Fallsview Casino and 8 minutes by foot from Scotiabank Convention Centre. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 5,507 reviews
All reviews
- All reviews
Mediocre
2.0
Pros: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.
Okay
4.2
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Excellent
10.0
Pros: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.
Okay
4.8
Pros: Nice view of falls. Room looked nice.
Excellent
8.8
Pros: Friendly staff, nice location , quiet room except the air conditioner
Mediocre
3.1
Pros: I only liked the location
Excellent
10.0
Pros: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.
Okay
4.0
Pros: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.
Good
6.0
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Mediocre
3.7
Mediocre
3.7
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Okay
4.0
Pros: Restaurants and places nearby
Okay
4.8
Pros: The Oakes is conviniently located in Niagara right by the falls as well as close to casino and other facilities
Good
7.7
Pros: We enjoyed the room, being so close to the casino and so close to the falls was very conveniet.
Good
6.3
Pros: The view of the Falls and the close proximity to the casino.
Good
6.0
Pros: this hotel close to the falls and close to the casino and good for shopping too.
Good
6.0
Pros: The nice location and the beautiful view of the falls
Okay
4.0
Pros: Not alot I was disappointed in my room the pool hot tub and the staff working the desk, not the weekend away I was expecting for our 25th anniversary we were both disappointed and wanted to leave early
Okay
4.4
Pros: The location was excellent. Close to the Falls, Casino and restaurants.
Okay
5.2
Pros: .
Mediocre
2.8
Pros: Close proximity to everything
Good
7.6
Pros: beautiful view of the horseshoe falls
Details
Reviews
Overall 8.0 Excellent
Based on 5,507 reviews
Cleanliness
8.1
Comfort
8.1
Location
9.2
Services
7.6
Staff
8.0
Value for money
7.3
2.0 Mediocre
Pros: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.
Cons: No wife, paid hotel price-- was sent to a motel next door
4.2 Okay
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Cons: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view."
Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day.
My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.
10.0 Excellent
Pros: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.
Cons: Parking is expensive.
4.8 Okay
Pros: Nice view of falls. Room looked nice.
Cons: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
8.8 Excellent
Pros: Friendly staff, nice location , quiet room except the air conditioner
Cons: Noisy air conditioner
3.1 Mediocre
Pros: I only liked the location
Cons: 1. Be aware that this hotel has motel like section with doors open to the outside.
2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door.
3. The beds they had in the room were full size not queen.
10.0 Excellent
Pros: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.
Cons:
4.0 Okay
Pros: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.
Cons: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.
6.0 Good
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.
3.7 Mediocre
Pros:
Cons: It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.
3.7 Mediocre
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Cons: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
4.0 Okay
Pros: Restaurants and places nearby
Cons: Attitude of the personnel and so negative and not very helpful at all!!!
4.8 Okay
Pros: The Oakes is conviniently located in Niagara right by the falls as well as close to casino and other facilities
Cons: The hotel was definitely not good value for money. The hallways in the courtyard section are very dingy. The room was not confortable and it almost felt like I was staying in an inn. Would not stay here again.
7.7 Good
Pros: We enjoyed the room, being so close to the casino and so close to the falls was very conveniet.
Cons: The water pipes make a lot of noise. woke me up in the morning.
6.3 Good
Pros: The view of the Falls and the close proximity to the casino.
Cons:
6.0 Good
Pros: this hotel close to the falls and close to the casino and good for shopping too.
Cons: none
6.0 Good
Pros: The nice location and the beautiful view of the falls
Cons: The beds were not very comfortable
4.0 Okay
Pros: Not alot I was disappointed in my room the pool hot tub and the staff working the desk, not the weekend away I was expecting for our 25th anniversary we were both disappointed and wanted to leave early
Cons: I had to ask for another room because the one I had was so musty and dampness on carpet I could not breath with my asma, they moved us to another room and it was good but the person at desk was rude to me when I complained to her about my room and I paid good money and it was our 25th anniversary so I did not want a musty room
4.4 Okay
Pros: The location was excellent. Close to the Falls, Casino and restaurants.
Cons: The room seemed rather sparsely decorated. There was only 1 chair next to the window. We dragged over the office-type chair from the desk so that we both could sit together and look out. There was a wad of hair on the floor in the tub section of the bathroom and in the sink area. It made the whole room seem not properly cleaned. Being on the 3rd floor did not provide a very good view of the water.
5.2 Okay
Pros: .
Cons: Front desk staff was not gracious/welcoming. Lack of restaurant/bar was an inconvenience.
2.8 Mediocre
Pros: Close proximity to everything
Cons: Cobwebs in the corners, no faceclothes, extremely poor room makeup during stay
7.6 Good
Pros: beautiful view of the horseshoe falls
Cons: Oakes hotel association with Applebee's restaurant which we found totally unsatisfactory in food, quality and service.
With a stay at Oakes Hotel Overlooking the Falls in Niagara Falls (Fallsview), you'll be a 4-minute walk from Fallsview Casino and 8 minutes by foot from Scotiabank Convention Centre. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Golf
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The Radisson Hotel and Suites Fallsview is just a short walk to the Horseshoe Falls. Our decor has brought the natural beauty of Niagara Falls into our hotel with decor designed to help you relax. Chat with friends in front of the fireplace in our redesigned lobby, have a refreshing swim in the indoor heated pool, and then slip into a soothing sleep in your completely refurbished room or suite.
Overall 7.9 Good
Based on 2,138 reviews
All reviews
- All reviews
Excellent
10.0
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Excellent
10.0
Pros: EVERYTHING!!!!
Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Excellent
9.7
Pros: I like everything about the hotel.
Excellent
9.1
Pros: Marry at reception was super helpful and did a great service
Good
7.7
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Excellent
10.0
Pros: updated,clean,fruendly staff.
Excellent
10.0
Pros: Staff were excellent
Good
7.4
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Excellent
10.0
Pros: Friendly staff. Very clean and is to get to
Okay
4.8
Pros: Location
Good
6.0
Pros: The view was nice.
Excellent
9.1
Pros: The staff was so nice and attentive!
Good
7.7
Pros: Great staff, a wonderful experience, had a beautiful view of the falls, very clean and comfortable.
Excellent
8.0
Pros: It had a beautiful view of the falls and was very comfortable. The staff were extremely polite and helpful.
Good
7.7
Pros: The hotel was clean, quiet, and comfortable which is what my wife and I were looking for when we decided to get away from Toronto for the night. The location is excellent being so close to the falls. Without leaving the hotel, we enjoyed an excellent casual dinner at Tony Roma's.
Good
7.7
Pros: I loved the room.
Good
6.6
Pros: the staff was very helpful
Good
7.2
Pros: Nice room, nice view
Good
6.8
Pros: The room was big and clean, the tub was great and the door men were very sweet.
Okay
5.6
Pros: the size of the room, firmness adjustable bed, view of the Falls
Good
6.4
Pros: The staff were all excellent and very helpfull.. The concierge team were especially helpfull
Excellent
8.0
Pros: Excellent Hotel--Loved the View--Very Clean
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 2,138 reviews
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.6
Staff
8.4
Value for money
7.2
10.0 Excellent
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Cons: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.
10.0 Excellent
Pros: EVERYTHING!!!!
Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Cons:
9.7 Excellent
Pros: I like everything about the hotel.
Cons: I didn't like the time they give me to check out. I checked in later,but had to leave early.
9.1 Excellent
Pros: Marry at reception was super helpful and did a great service
Cons:
7.7 Good
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Cons: Falls mostly hidden behind another hotel.
10.0 Excellent
Pros: updated,clean,fruendly staff.
Cons: $20 parking surcharge
10.0 Excellent
Pros: Staff were excellent
Cons:
7.4 Good
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Cons: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom
10.0 Excellent
Pros: Friendly staff. Very clean and is to get to
Cons: N/A
4.8 Okay
Pros: Location
Cons: Noisy
6.0 Good
Pros: The view was nice.
Cons: The sink was scratched and there were stains on the carpet. A little skanky.the
9.1 Excellent
Pros: The staff was so nice and attentive!
Cons: Cleaningness of the room wasn't perfect, but it can get better.
7.7 Good
Pros: Great staff, a wonderful experience, had a beautiful view of the falls, very clean and comfortable.
Cons: Not enough coffee. Lockers for before and after checkin/out would have been nice as well.
8.0 Excellent
Pros: It had a beautiful view of the falls and was very comfortable. The staff were extremely polite and helpful.
Cons:
7.7 Good
Pros: The hotel was clean, quiet, and comfortable which is what my wife and I were looking for when we decided to get away from Toronto for the night. The location is excellent being so close to the falls. Without leaving the hotel, we enjoyed an excellent casual dinner at Tony Roma's.
Cons: Nothing
7.7 Good
Pros: I loved the room.
Cons: It was very noisy as our room was back to the staircase and elevaters. Children were running in the halls at all hours of the night.
6.6 Good
Pros: the staff was very helpful
Cons: the cleaning person did not restock all the towels
7.2 Good
Pros: Nice room, nice view
Cons: T.V reception was not great. Not that many channels.
6.8 Good
Pros: The room was big and clean, the tub was great and the door men were very sweet.
Cons: My complaints are better left to the management of the hotel.
5.6 Okay
Pros: the size of the room, firmness adjustable bed, view of the Falls
Cons: Terrible breakfast -very poor, you are better off going elsewhere. Swimming pool is not worth going to, too small, no change rooms.
6.4 Good
Pros: The staff were all excellent and very helpfull.. The concierge team were especially helpfull
Cons: The information available to me at booking was a little mis-leading in that we were not really aware of how close other buildings were or how commercialised the town was. I would like to have been able to have had room service but that was not available as we arrived after 22:00.
8.0 Excellent
Pros: Excellent Hotel--Loved the View--Very Clean
The Radisson Hotel and Suites Fallsview is just a short walk to the Horseshoe Falls. Our decor has brought the natural beauty of Niagara Falls into our hotel with decor designed to help you relax. Chat with friends in front of the fireplace in our redesigned lobby, have a refreshing swim in the indoor heated pool, and then slip into a soothing sleep in your completely refurbished room or suite.
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Holiday Inn Niagara Falls - By The Falls, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 800 reviews
All reviews
- All reviews
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Excellent
10.0
Pros: Everything
Okay
5.4
Pros: Bed
Heart Shaped Jacuzzi
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
8.0
Good
7.0
Pros: convenient location
Good
7.3
Pros: The heated floors in the bathrooms were awesome.. I got wasted and slept on them
Good
6.0
Good
6.0
Pros: Bus tour
Good
7.7
Pros: service-minded staff and a nice room with choice of pillow.
Good
7.0
Pros: it was very comforting and very good time, it was very close to major entertainment places, it was pleasant stay
Details
Reviews
Overall 8.0 Excellent
Based on 800 reviews
Cleanliness
8.2
Comfort
8.3
Location
9.0
Services
7.9
Staff
8.2
Value for money
7.8
6.0 Good
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
10.0 Excellent
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
5.4 Okay
Pros: Bed
Heart Shaped Jacuzzi
Cons: No outlets
No ventilation in bathroom. Not very romantic to smell partner s business.
Have to turn on each lamp - no central switches
No fridge
9.6 Excellent
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
8.0 Excellent
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it.
Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
7.7 Good
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Cons:
9.0 Excellent
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
10.0 Excellent
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Cons:
8.0 Excellent
Pros:
Cons: Breakfast was horrible.
7.0 Good
Pros: convenient location
Cons: mattress is so old and uncomfortable
7.3 Good
Pros: The heated floors in the bathrooms were awesome.. I got wasted and slept on them
Cons:
6.0 Good
Pros:
Cons: Gift shop was only open one day a WEEK...they're losing business!
6.0 Good
Pros: Bus tour
Cons:
7.7 Good
Pros: service-minded staff and a nice room with choice of pillow.
Cons: none
7.0 Good
Pros: it was very comforting and very good time, it was very close to major entertainment places, it was pleasant stay
Cons:
With a stay at Holiday Inn Niagara Falls - By The Falls, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Casino
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
If you want great value while you are on the road, look no further than Rodeway Inn Fallsview hotel in Niagara Falls, just two blocks from Horseshoe Falls. With spectacular scenic views, our hotel is located near the Niagara Fallsview Casino, Falls Incline Railway, Skylon Tower and Marineland Canada. We provide an outdoor heated pool, a People Mover System to travel around the falls and more. Affordable rooms include coffee makers, hair dryers and TVs. Focus on the experience and not on your wallet at Rodeway Inn Fallsview. Book now.
Overall 8.0 Excellent
Based on 555 reviews
All reviews
- All reviews
Good
6.2
Pros: It was okay for the money spent. Amy at the front desk was super helpful, giving us tips on what to do and how to get around. Bed wasn't super comfortable but it was tolerable. Close to the falls and convenient Wego stops.
Excellent
8.0
Pros: Great value for the money. It is just across the street from the many of the main hotels at Niagara Falls, but much cheaper. The staff was excellent and was very friendly and helpful when we had questions about the area. The room was clean and comfortable.
Excellent
10.0
Pros: Exceptionally friendly, efficient, and helpful staff at front desk. Larger room space. Hotel is walking distance to bus stop and town. Good breakfast at reasonable price with nice waitress.
Excellent
8.8
Pros: The location was great we walked all over Niagra Falls and made the most of the trip. Zebb was very helpful, he gave my wife and I great dining ideas. He suggested on our first night we try The Syndicate, a local Brewery, he helped us with reservations and it was a fantastic dining experience. Thanks Zebb.
Excellent
8.8
Pros: Clean, comfortable, freindly, first time staying in a motel I was vacationing on a tight budget and stayed at rodeway and was in no way disappoint. Will visit again.
Excellent
8.5
Pros: In walking distance of the Falls.
Excellent
8.0
Pros: Very close to the falls and casino. Room was a good size and very clean
Good
7.7
Pros: the staff were very courtesious and helpful in planning our day in niagara.
Mediocre
3.3
Pros: I liked the outdoor swimming pool, although I would have liked it more if it had been heated.
Okay
5.6
Pros: comfortable atmosphere , good staff , clean.
Good
6.3
Pros: The room was very clean and the staff was fantastic...very helpful
Details
Reviews
Overall 8.0 Excellent
Based on 555 reviews
Cleanliness
8.1
Comfort
7.9
Location
8.6
Services
7.4
Staff
8.5
Value for money
7.8
6.2 Good
Pros: It was okay for the money spent. Amy at the front desk was super helpful, giving us tips on what to do and how to get around. Bed wasn't super comfortable but it was tolerable. Close to the falls and convenient Wego stops.
Cons:
8.0 Excellent
Pros: Great value for the money. It is just across the street from the many of the main hotels at Niagara Falls, but much cheaper. The staff was excellent and was very friendly and helpful when we had questions about the area. The room was clean and comfortable.
Cons: The outside appearance of the hotel made it look a little run down and the facilities were lacking (no workout room, indoor pool, or complimentary breakfast). Also, the internet was hard to connect to while we were there but this was a temporary problem as they were changing systems.
10.0 Excellent
Pros: Exceptionally friendly, efficient, and helpful staff at front desk. Larger room space. Hotel is walking distance to bus stop and town. Good breakfast at reasonable price with nice waitress.
Cons: No micro/fridge, but ice is available. Have to pay for parking, but $10 seems to be the going rate at most hotels.
8.8 Excellent
Pros: The location was great we walked all over Niagra Falls and made the most of the trip. Zebb was very helpful, he gave my wife and I great dining ideas. He suggested on our first night we try The Syndicate, a local Brewery, he helped us with reservations and it was a fantastic dining experience. Thanks Zebb.
Cons: The rooms could use a little updating and the airconditioner was a little noisy but overall we were only there to sleep. We spent our days out exploring.
8.8 Excellent
Pros: Clean, comfortable, freindly, first time staying in a motel I was vacationing on a tight budget and stayed at rodeway and was in no way disappoint. Will visit again.
Cons: Just to nitpick, the TV was outdated (notflat), but i don't go on vacation to watch TV.
8.5 Excellent
Pros: In walking distance of the Falls.
Cons: Pay to park.
8.0 Excellent
Pros: Very close to the falls and casino. Room was a good size and very clean
Cons: limited selection of TV channels
7.7 Good
Pros: the staff were very courtesious and helpful in planning our day in niagara.
Cons:
3.3 Mediocre
Pros: I liked the outdoor swimming pool, although I would have liked it more if it had been heated.
Cons: I paid an extra $7 a day for my four day stay for the free breakfast each morning. I was sad to learn that it was not a complete free breakfast, coffee, juice, hashbrowns, etc...were extra. The only free items were eggs, bacon and toast, I think it should be clarified what the free breakfast is when offernig it. I was also sad to see no playground, even though it was mentioned in the hotel ad, when I placed my booking.
5.6 Okay
Pros: comfortable atmosphere , good staff , clean.
Cons: we took three rooms all three had old T.V's and the channels were not clear. would've helped if when we asked for direction to marine land to be told it's two minutes from the hotel and on the same street (stanly ave).
6.3 Good
Pros: The room was very clean and the staff was fantastic...very helpful
Cons: Price after taxes added, hidden costs
If you want great value while you are on the road, look no further than Rodeway Inn Fallsview hotel in Niagara Falls, just two blocks from Horseshoe Falls. With spectacular scenic views, our hotel is located near the Niagara Fallsview Casino, Falls Incline Railway, Skylon Tower and Marineland Canada. We provide an outdoor heated pool, a People Mover System to travel around the falls and more. Affordable rooms include coffee makers, hair dryers and TVs. Focus on the experience and not on your wallet at Rodeway Inn Fallsview. Book now.
Casino
Golf
Pool
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Falls Lodge and Suites places you in the heart of Niagara Falls, within a 10-minute walk of Fallsview Casino and Greg Frewin Theatre. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 415 reviews
All reviews
- All reviews
Details
Reviews
Overall 8.0 Excellent
Based on 415 reviews
Cleanliness
8.1
Comfort
8.1
Location
8.6
Services
7.5
Staff
8.3
Value for money
8.2
A stay at Falls Lodge and Suites places you in the heart of Niagara Falls, within a 10-minute walk of Fallsview Casino and Greg Frewin Theatre. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Golf
Parking
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Welcome to Embassy Suites by Hilton Niagara Falls-Fallsview, the closest hotel to Niagara Falls and next to Fallsview Casino. Be astounded by spectacular views from the huge windows in our two-room suites overlooking this beautiful landmark. Expect an unforgettable stay at our modern hotel with excellent service, a friendly multi-lingual staff and more space for family and work. Our Ontario, Canada hotel is only 40 minutes from the Greater Buffalo International Airport. Expect a private bedroom and separate living room, a refrigerator, microwave, WiFi, hair dryer and two televisions with cable channels and in-suite movies. Executive suites at this Niagara Falls, Canada hotel have full views of the Falls and a full-sized sofa bed. Plan your wedding or business event in our 10,000 sq. ft. event space with the stunning Niagara Falls as your backdrop. Conference rooms include A/V components and interconnecting screens with simultaneous display LCD projectors. Work in our complimentary 24-hour BusinessLink business center with WiFi and mobile printing. Relish a daily complimentary made-to-order breakfast and our complimentary Evening Reception that includes two alcoholic drinks and snacks. Enjoy a meal onsite at the Keg Steakhouse + Bar overlooking the Falls, or sample delicious desserts in TGI Friday's. Exercise in the complimentary fitness center at our hotel, and unwind in our indoor pool, whirlpool and video arcade. Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 7.9 Good
Based on 4,101 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Excellent
9.1
Pros: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Good
6.5
Pros: Centrally located, clean, modern
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Excellent
8.0
Pros: View and comfort of room were great
Good
6.0
Okay
5.4
Pros: The rooms are good, very large and comfortable
Excellent
10.0
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Good
7.1
Pros: Location. Price
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Excellent
8.0
Pros: i really enjoyed myself along with my family, we felt welcomed. The rooms were great and we even ended up getting an extra free for the same price it was wonderful to have our own room. The next time we go back it will be at this hotel.
Good
7.0
Pros: fallsview
Excellent
8.0
Pros: the View of the waterfalls
Good
6.7
Pros: the view
Good
7.3
Pros: This hotel was awesome, They have great staff, most of them are Extemely nice and Very Helpful.
Good
7.7
Pros: the location was excellent breakfasts brilliant real luxery
Good
6.6
Pros: We were upgraded to a suite with a view because we were on our honeymoon. There was a good breakfast buffet each morning which was included.
Mediocre
3.6
Pros: The breakfast buffet was better than most hotels. The location was good.
Good
6.0
Pros: $self.pros
Excellent
8.0
Pros: size of suite and amenities.
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 4,101 reviews
Cleanliness
8.4
Comfort
8.3
Location
8.9
Services
7.8
Staff
7.8
Value for money
6.8
10.0 Excellent
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Cons:
8.0 Excellent
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
9.1 Excellent
Pros: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Cons:
6.5 Good
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward.
The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
8.8 Excellent
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
8.0 Excellent
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
6.0 Good
Pros:
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30.
the morning manager was a rude person
5.4 Okay
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option.
The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
10.0 Excellent
Pros:
Cons: Offsite parking cost was a bit steep at $70CAD
6.2 Good
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
7.1 Good
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
2.0 Mediocre
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
8.0 Excellent
Pros: i really enjoyed myself along with my family, we felt welcomed. The rooms were great and we even ended up getting an extra free for the same price it was wonderful to have our own room. The next time we go back it will be at this hotel.
Cons: we liked the comfort of the suites and the friendliness of the staff.we really like the view of the falls and surrounding area.
7.0 Good
Pros: fallsview
Cons: They charged me for watching movies after i check out from the hotel and i couldn't get my money back. I am sure that i didn't order any movie.
8.0 Excellent
Pros: the View of the waterfalls
Cons:
6.7 Good
Pros: the view
Cons: That an extra $35 / per night would be added to my bill for Valet parking
7.3 Good
Pros: This hotel was awesome, They have great staff, most of them are Extemely nice and Very Helpful.
Cons: Managers reception was always crowded , But lots of fun.
7.7 Good
Pros: the location was excellent breakfasts brilliant real luxery
Cons:
6.6 Good
Pros: We were upgraded to a suite with a view because we were on our honeymoon. There was a good breakfast buffet each morning which was included.
Cons: Yes. I was not informed of the $30.00 per day parking fee at the hotel. Also booking.com stated there were no service charges but there were service charges each day.
3.6 Mediocre
Pros: The breakfast buffet was better than most hotels. The location was good.
Cons: The staff was unhelpful, even snotty at times. Our room smelled very bad. Pretty high extra charges on so many things....local calls, internet.
6.0 Good
Cons: cost of parking
8.0 Excellent
Pros: size of suite and amenities.
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Welcome to Embassy Suites by Hilton Niagara Falls-Fallsview, the closest hotel to Niagara Falls and next to Fallsview Casino. Be astounded by spectacular views from the huge windows in our two-room suites overlooking this beautiful landmark. Expect an unforgettable stay at our modern hotel with excellent service, a friendly multi-lingual staff and more space for family and work. Our Ontario, Canada hotel is only 40 minutes from the Greater Buffalo International Airport. Expect a private bedroom and separate living room, a refrigerator, microwave, WiFi, hair dryer and two televisions with cable channels and in-suite movies. Executive suites at this Niagara Falls, Canada hotel have full views of the Falls and a full-sized sofa bed. Plan your wedding or business event in our 10,000 sq. ft. event space with the stunning Niagara Falls as your backdrop. Conference rooms include A/V components and interconnecting screens with simultaneous display LCD projectors. Work in our complimentary 24-hour BusinessLink business center with WiFi and mobile printing. Relish a daily complimentary made-to-order breakfast and our complimentary Evening Reception that includes two alcoholic drinks and snacks. Enjoy a meal onsite at the Keg Steakhouse + Bar overlooking the Falls, or sample delicious desserts in TGI Friday's. Exercise in the complimentary fitness center at our hotel, and unwind in our indoor pool, whirlpool and video arcade. Service of alcohol subject to state and local laws. Must be of legal drinking age.
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Four Points by Sheraton Niagara Falls Fallsview welcomes travelers to Ontario, Canada with friendly service, thoughtful amenities and impressive views. The hotel is on the Fallsview Strip, near Niagara's famous Waterfalls, the Scotiabank Convention Centre and Seneca Niagara Casino. Connected to the Fallsview Casino and Niagara Entertainment Center by a glass walkway, entertainment is just steps away. Our recently renovated hotel offers guest rooms and suites filled with amenities; many have views of the Falls. Stay connected with free Wi-Fi, or relax at the resort-style indoor pool or gym. From our lobby and guest rooms to our popular on-site restaurants and Starbucks cafe, we have a unique hotel for discerning travelers. Couples can head down to Yuk Yuks Comedy Club for live entertainment, while families can share the ultimate arcade experience at Niagara Falls Fun Zone, both located in the hotel. Settle in for a great stay and breathtaking views at Four Points by Sheraton Niagara Falls Fallsview.
Overall 7.9 Good
Based on 1,549 reviews
All reviews
- All reviews
Good
6.5
Excellent
8.0
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Excellent
10.0
Pros: Bed was very comfortable with great pillow selection.
Employees were all friendly
Good
6.2
Pros: Good location and staff
Mediocre
3.7
Pros: Location
Good
7.1
Pros: Clean and good staff
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Excellent
10.0
Pros: Value
Location
Comfort
Cleanliness
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Excellent
10.0
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly.
The desk clerk explained everything very well and the room was very spacious and well presented.
It was only when we opened the curtains that we noticed the view of the falls which was stunning.
The shower was amazing, powerful and felt like a massage for my shoulder.
The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome.
The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Excellent
10.0
Pros: Easy access to anything and cleanliness
Excellent
8.2
Pros: Easy access to casino. Good location for sightseeing and activities.
Okay
5.3
Pros: The room was very spacious and well appointed. Starbucks coffee.
Good
6.0
Pros: The room was really clean and the decor was nice.
Good
6.0
Pros: Convenient to the falls. Value for our money. Clean, comfortable rooms.
Excellent
8.0
Pros: great location, staff were proffessional and nice
Excellent
8.0
Pros: I enjoyed the location and the comfort of the hotel - it felt safe and clean.
Good
6.0
Pros: Room was clean
Good
6.4
Pros: The location, the rooms were pleasant..
Mediocre
3.2
Pros: nothing
Good
6.8
Pros: Location
Good
7.6
Pros: Close to falls
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 1,549 reviews
Cleanliness
8.2
Comfort
8.2
Location
8.6
Services
7.8
Staff
8.3
Value for money
7.3
6.5 Good
Pros:
Cons: Self parking wasn't near and soap wasn't full
8.0 Excellent
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Cons: There was hair in the shower.
10.0 Excellent
Pros: Bed was very comfortable with great pillow selection.
Employees were all friendly
Cons: Need a makeup mirror
6.2 Good
Pros: Good location and staff
Cons: No breakfast
Wifi doesn't work in the room
3.7 Mediocre
Pros: Location
Cons: Room was not clean when we went in; hotel offered a bottle of wine for the inconvenience. The housekeeping manager came to inspect the room and agreed that it has not been properly cleaned. Seemed somewhat inconvenienced when I asked that the dirty bed sheets also be replaced. Would never go back even if it were free.
7.1 Good
Pros: Clean and good staff
Cons: There were lots of noise from pipelines inside building and air vents
10.0 Excellent
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
10.0 Excellent
Pros: Value
Location
Comfort
Cleanliness
Cons: Elevators - insufficient number
Crowded
7.7 Good
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it.
Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance.
The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel.
And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
10.0 Excellent
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly.
The desk clerk explained everything very well and the room was very spacious and well presented.
It was only when we opened the curtains that we noticed the view of the falls which was stunning.
The shower was amazing, powerful and felt like a massage for my shoulder.
The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome.
The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Cons: There was nothing I didn’t like, great place, fully recommended
10.0 Excellent
Pros: Easy access to anything and cleanliness
Cons:
8.2 Excellent
Pros: Easy access to casino. Good location for sightseeing and activities.
Cons: No refrigerator in room. $20 a night for a fridge is dumb.
5.3 Okay
Pros: The room was very spacious and well appointed. Starbucks coffee.
Cons: The bottom bed sheet and mattress pad were not fitted and moved around making the bed uncomfortable. Heating was too noisy.
6.0 Good
Pros: The room was really clean and the decor was nice.
Cons: There was construction and it was noisy. There was no store in the lobby of the hotel only an over priced vending machine. TY was situated far from the bed.
6.0 Good
Pros: Convenient to the falls. Value for our money. Clean, comfortable rooms.
Cons: Hotel is still undergoing contruction. Will be great once completed.
8.0 Excellent
Pros: great location, staff were proffessional and nice
Cons:
8.0 Excellent
Pros: I enjoyed the location and the comfort of the hotel - it felt safe and clean.
Cons: I thought the view would be more of the falls, rather than the casino - but it was still very nice.
6.0 Good
Pros: Room was clean
Cons: Room did not seem to be an executive room, our panoramic city view was looking at the construction site from one small window
6.4 Good
Pros: The location, the rooms were pleasant..
Cons: The reception area required updating. I paid extra for a falls view, however this was in fact quite disappointing.
3.2 Mediocre
Pros: nothing
Cons: everything.it was totally different info on the hotel website than it was when we arrived
6.8 Good
Pros: Location
Cons: Breakfast was to expensive and not very god.
7.6 Good
Pros: Close to falls
Four Points by Sheraton Niagara Falls Fallsview welcomes travelers to Ontario, Canada with friendly service, thoughtful amenities and impressive views. The hotel is on the Fallsview Strip, near Niagara's famous Waterfalls, the Scotiabank Convention Centre and Seneca Niagara Casino. Connected to the Fallsview Casino and Niagara Entertainment Center by a glass walkway, entertainment is just steps away. Our recently renovated hotel offers guest rooms and suites filled with amenities; many have views of the Falls. Stay connected with free Wi-Fi, or relax at the resort-style indoor pool or gym. From our lobby and guest rooms to our popular on-site restaurants and Starbucks cafe, we have a unique hotel for discerning travelers. Couples can head down to Yuk Yuks Comedy Club for live entertainment, while families can share the ultimate arcade experience at Niagara Falls Fun Zone, both located in the hotel. Settle in for a great stay and breathtaking views at Four Points by Sheraton Niagara Falls Fallsview.
Pool
Bicycle rental
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.8 Good
Based on 8,742 reviews
All reviews
- All reviews
Mediocre
3.1
Pros: Check in after 11pm
Okay
4.0
Excellent
8.2
Pros: Beautiful view, comfortable bed, and great jacuzzi.
Mediocre
3.7
Pros: Access to casino
Good
7.7
Pros: Room was near elevator and was very noisey
Excellent
8.2
Pros: View of the Falls was great. Could get to Casino through the walkway was a bonus. We had a two room suite which was a perfect size.
Excellent
10.0
Pros: View was great, employees were supporive
Mediocre
3.7
Pros: Nothing. The room wasn’t what I requested. I didnt want to stay. I asked for my money back and the refused
Mediocre
2.0
Pros: Nothing, we checked out as soon as we saw the rooms
Good
7.1
Pros: The convenience of being close to the casino and connected by walkway is great. No winter weather to contend with.
Okay
5.4
Pros: Enjoyed the view but wish we were on higher floor for the money we spent on a couples getaway
Excellent
9.7
Pros: ROOM WAS A LITTLE TIGHT BUT VERY COMFORTABLE.
VIEWS WERE AMAZING.
ROOM SERVICE WAS GREAT. VERY FAST SERVICE. FOOD HOT!!!
Good
7.3
Pros: Two bedroom suite with jaccuzi was anazing experience. I loved the way bathroom had a glass wall openning toward the room and you could see the falls from jaccuzi.
Good
7.0
Pros: Jacuzzi tub
Good
7.0
Pros: The pool was wonderful and the bed was very comfortable. Our room's view of the falls was breathtaking. Centrally located to most attractions. Hotel offers a variety of restaurants to suite your style of dining.
Good
6.7
Pros: View, service, value of money
Good
7.7
Pros: check out niagara falls
Good
7.0
Pros: The deluxe 2 bdrm suite was fantastic!
Good
7.0
Pros: enjoyed the location to the falls and casino, beautiful room with alot of room.
Good
7.6
Pros: This is the second time to stay at the Hilton - the staff are very friendly and the rooms very clean and comfortable. I have also booked my family at the same hotel and they loved it
Good
7.4
Pros: We loved the view and the location. We stayed on the ninteenth floor and it was wonderful.
Excellent
8.0
Pros: It was beautiful, clean, comfortable, with a great view of both falls. Have recommended to several people
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Cons: $self.cons
Details
Reviews
Overall 7.8 Good
Based on 8,742 reviews
Cleanliness
8.1
Comfort
8.1
Location
8.7
Services
7.5
Staff
8.1
Value for money
6.9
3.1 Mediocre
Pros: Check in after 11pm
Cons: Woulda been nice for reception to do something about no hot water rather then try to refund us $75. Asked for a fix but nothing, so we checked in at 11pm and checked out 5am the same night. Overall poor service for Hilton brand hotel.
4.0 Okay
Pros:
Cons: The room was best to the elevators. The walls were thin and daylight could be seen all the way around the door to the room with a one inch gap along the floor. Very noisy.
8.2 Excellent
Pros: Beautiful view, comfortable bed, and great jacuzzi.
Cons: The parking price is ridiculous, the wifi was unreliable, and having robes in the room would have been a nice touch when you book a jacuzzi room.
3.7 Mediocre
Pros: Access to casino
Cons: The hotel was under reconstruction. Pool didn't work. Ice machine on my floor didn't work, or one floor under.
7.7 Good
Pros: Room was near elevator and was very noisey
Cons:
8.2 Excellent
Pros: View of the Falls was great. Could get to Casino through the walkway was a bonus. We had a two room suite which was a perfect size.
Cons: They only had velet parking and that was very expensive.
10.0 Excellent
Pros: View was great, employees were supporive
Cons: nothing
3.7 Mediocre
Pros: Nothing. The room wasn’t what I requested. I didnt want to stay. I asked for my money back and the refused
Cons: Everything!! I was very disappointed and I still want my money back
2.0 Mediocre
Pros: Nothing, we checked out as soon as we saw the rooms
Cons: Pictures online were deceiving, building was rough, inside of rooms were dirty and smelled
7.1 Good
Pros: The convenience of being close to the casino and connected by walkway is great. No winter weather to contend with.
Cons: Furnishings are really showing their age. Bathroom could have used a real cleaning.
5.4 Okay
Pros: Enjoyed the view but wish we were on higher floor for the money we spent on a couples getaway
Cons: Coffee maker didn't work
Only one comfortable chair to sit in
Water pressure in shower nothing but a trickel
9.7 Excellent
Pros: ROOM WAS A LITTLE TIGHT BUT VERY COMFORTABLE.
VIEWS WERE AMAZING.
ROOM SERVICE WAS GREAT. VERY FAST SERVICE. FOOD HOT!!!
Cons:
7.3 Good
Pros: Two bedroom suite with jaccuzi was anazing experience. I loved the way bathroom had a glass wall openning toward the room and you could see the falls from jaccuzi.
Cons: Parking is too expensive. $20 per day self and $25 valet plus tax.
7.0 Good
Pros: Jacuzzi tub
Cons: Pool water was a little cold.
7.0 Good
Pros: The pool was wonderful and the bed was very comfortable. Our room's view of the falls was breathtaking. Centrally located to most attractions. Hotel offers a variety of restaurants to suite your style of dining.
Cons: The exercise equipment was not working, needed maintenance, very outdated. Room could have used a few upgrades: new carpeting, wall paper.
6.7 Good
Pros: View, service, value of money
Cons: Line up near the elevators, no change room in the pool. Huge line up during check-out time. 4 elevators are not enough for the South tower
7.7 Good
Pros: check out niagara falls
Cons: everything was nice
7.0 Good
Pros: The deluxe 2 bdrm suite was fantastic!
Cons: It was great but pricey.
7.0 Good
Pros: enjoyed the location to the falls and casino, beautiful room with alot of room.
Cons: Breakfast buffet was not up to par. would get different answers from staff when asked a question. Did not like the fact we could not change the date of our reservation (medical emergency came up) Most likely would not book under these circumstance again.
7.6 Good
Pros: This is the second time to stay at the Hilton - the staff are very friendly and the rooms very clean and comfortable. I have also booked my family at the same hotel and they loved it
Cons: My husband and I had a georgeous king size bedroom with a huge balcony, however there was only one chair in the room - another chair would be appreciated.
7.4 Good
Pros: We loved the view and the location. We stayed on the ninteenth floor and it was wonderful.
Cons: Yes, the things we did not prefer was that there was no free internet, as there is in many budget hotels. I also did not like the fact that I needed to pay $2.11 for coffee in the hotel lobby.
8.0 Excellent
Pros: It was beautiful, clean, comfortable, with a great view of both falls. Have recommended to several people
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Golf
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The Comfort Inn Fallsview is in the heart of the Fallsview district and is across the street from the Fallsview Casino and steps away from the Falls Incline Railway and Horseshoe Falls. Guest rooms have coffee makers, hair dryers and TVs with a free movie channel. Lunch, dinner and live entertainment can be enjoyed at one of our two restaurants. Additional hotel amenities include free hot breakfast, free high speed Internet, Indoor heated pool with hot tub, outdoor pool with hot tub and sundeck. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day.
Overall 7.8 Good
Based on 2,677 reviews
All reviews
- All reviews
Okay
5.1
Pros: Queens bed too small
Excellent
10.0
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Okay
5.7
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Okay
4.2
Pros: It was close to the falls
Good
7.1
Pros: Close to the falls; easy walk.
Free breakfast
Excellent service and friendly staff
Comfortable rooms
Good
6.0
Pros: I liked that it was close to everything, to include the falls.
Excellent
10.0
Pros: Everything
Okay
5.4
Pros: Was close to the falls.
Excellent
8.0
Pros: Great location. Nice room for the price.
Good
7.7
Pros: Staff very helpful/courteous
Good
6.8
Good
6.2
Excellent
8.0
Pros: clean and nice, price was right.
Good
7.0
Pros: Location the Breackfast nice and clean all of the floors
Good
7.3
Pros: I love the balcony, location and value for the money. I have stayed at this hotel many times and have never been disappointed.
Mediocre
2.7
Pros: I did not like it at all.
Good
7.6
Pros: We stayed at the Comfort Inn Fallsview and were very impressed with the hotel.It's the nicest and cleanest place we have ever stayed at in Niagara Falls.The continental breakfast is basic but it's nice to wake up and get something to eat without leaving the hotel.
Good
7.6
Pros: Vanessa on the desk staff was very pleasant and helpful
Okay
5.6
Pros: The hotel was clean and within great distance from the Falls and all of the activities in Niagara.
Good
6.0
Pros: Location, value for money, room size
Excellent
8.0
Pros: excellent location, staff and amenities
Good
6.0
Pros: very clean, good location
Details
Reviews
Overall 7.8 Good
Based on 2,677 reviews
Cleanliness
7.9
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.0
Value for money
7.6
5.1 Okay
Pros: Queens bed too small
Cons:
10.0 Excellent
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Cons: Nothing
5.7 Okay
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Cons: I wish the pictures were actual pictures
4.2 Okay
Pros: It was close to the falls
Cons: Breakfast is gross and there was a prostitute on meth making racial jokes about the poor housekeeping staff to their faces. No staff to be seen but when we checked in the chick at the desk tried to hose us for parking fees before I HAD TO ASK HER HOW MUCH IT WAS. That's a tacky trick and 12 bucks for parking is a damn joke. Would stay again for only less than $40 otherwise move on
7.1 Good
Pros: Close to the falls; easy walk.
Free breakfast
Excellent service and friendly staff
Comfortable rooms
Cons: The water did not work in the morning during our stay and it seemed to be out for the whole building. This was obviously a fluke, and they reimbursed our parking charge for the inconvenience, but it did adversely affect our stay.
6.0 Good
Pros: I liked that it was close to everything, to include the falls.
Cons: There was refrig or microwave in the room, a bit of a downer.
10.0 Excellent
Pros: Everything
Cons: Nothing
5.4 Okay
Pros: Was close to the falls.
Cons: Place was very run down and in needing of repairs. Pool was broken. Staff who checked us in wasn't friendly and seemed annoyed with his job.
8.0 Excellent
Pros: Great location. Nice room for the price.
Cons: Breakfast room is cramped and limited food choices. Air conditioner unit a bit noisy.
7.7 Good
Pros: Staff very helpful/courteous
Cons:
6.8 Good
Pros:
Cons: I did not like the fact that we had to walk outside to get to our room. The front desk is located in a diffent building that was not accessible without walking outside.
6.2 Good
Pros:
Cons: Crowded breakfast. Hot hallways. Bad room location.
8.0 Excellent
Pros: clean and nice, price was right.
Cons: breakfast place little bit small, but still cleane and nice.
7.0 Good
Pros: Location the Breackfast nice and clean all of the floors
Cons: I was waiting for the elevator and there were 2 girls riding the elevator up and down I told them that they should not do that and asked where were their parents they said the parents told them thath they can hang around the hotel. I suggest that when there are families staying at the hotel they should keep their kids with tem, I spoke to the manager and he immediately went looking for them.
7.3 Good
Pros: I love the balcony, location and value for the money. I have stayed at this hotel many times and have never been disappointed.
Cons: I always skip the breakfast.
2.7 Mediocre
Pros: I did not like it at all.
Cons: Terrible service, terrible room for the price.The treatment to their guest is humilating.
7.6 Good
Pros: We stayed at the Comfort Inn Fallsview and were very impressed with the hotel.It's the nicest and cleanest place we have ever stayed at in Niagara Falls.The continental breakfast is basic but it's nice to wake up and get something to eat without leaving the hotel.
Cons: Nothing at all
7.6 Good
Pros: Vanessa on the desk staff was very pleasant and helpful
Cons: Nothing adverse about it at all
5.6 Okay
Pros: The hotel was clean and within great distance from the Falls and all of the activities in Niagara.
Cons: Our room faced a restaurant that had an extremely loud band playing late in to the night. The room was on the first floor and I wouldn't recommend that to anyone with kids.
6.0 Good
Pros: Location, value for money, room size
Cons: Cramped and inadequate breakfast facilities. Single lift - was quicker to walk up 6 flights then wait for the lift!
8.0 Excellent
Pros: excellent location, staff and amenities
Cons: no
6.0 Good
Pros: very clean, good location
Cons: no resturant or bar
The Comfort Inn Fallsview is in the heart of the Fallsview district and is across the street from the Fallsview Casino and steps away from the Falls Incline Railway and Horseshoe Falls. Guest rooms have coffee makers, hair dryers and TVs with a free movie channel. Lunch, dinner and live entertainment can be enjoyed at one of our two restaurants. Additional hotel amenities include free hot breakfast, free high speed Internet, Indoor heated pool with hot tub, outdoor pool with hot tub and sundeck. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day.
Casino
Golf
Pool
Restaurant
Bar/Lounge
Kid-friendly
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
The smoke-free Quality Hotel Fallsview Cascade is the closest hotel to Niagara Falls and perfect for business and leisure travelers alike. Popular attractions like the Fallsview Casino and the Skylon Tower are just minutes away. Surrounding attractions include the Hornblower boat tours, IMax theater, Journey Behind the Falls and the Butterfly Conservatory. Enjoy hotel amenities such as an indoor heated pool and hot tub, parking, free WiFi, free coffee and tea service, free local calls, free breakfast and the Q Corner Cafe. Select rooms come with fireplaces, hot tubs and balconies with panoramic views of the majestic Falls. Book now.
Overall 7.8 Good
Based on 2,314 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great location, room clean, free parking, free breakfast
Good
6.5
Pros: the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.
Excellent
9.4
Pros: Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Good
6.8
Pros: Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.
Excellent
9.4
Pros: Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.
Excellent
9.7
Pros: My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors in the room were fabulous as were the chandelier and comfy king size bed. The room was also very quiet and we were not disturbed by elevator or neighboring room noises at all. Breakfast was hot and basic, but free and you really can't ask for more- eggs, sausage, toast and coffee are all i need anyway! Free parking was wonderful as most hotels in the area charge and we felt our car was safe. Location was perfect- only a 5 minute walk down the hill to the falls and a 2 minute walk up the hill to the rest of the tourist district on Clifton Hill. (Do yourself a favor and visit the Niagara Brewery while you're here-you won't regret it!) All of the staff was wonderful and accommodating to our needs. Overall, we loved the space and look forward to returning to our beautiful room with the rest of our family!
Good
7.7
Pros: room with a view of the falls. Very nice to see any time of day. Breakfast was pretty good as well. The location was excellent. Walking distance to everything. Free parking was great as well as people pay a lot of money to be in that vicinity.
Excellent
10.0
Pros: Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean.
Staff was extremely nice and courteous and friendly.
Excellent
8.0
Pros: Nice basic breakfast. Room was clean and staff was friendly. Very good location.
Details
Reviews
Overall 7.8 Good
Based on 2,314 reviews
Cleanliness
7.7
Comfort
7.7
Location
9.3
Services
7.3
Staff
8.2
Value for money
7.7
10.0 Excellent
Pros: Great location, room clean, free parking, free breakfast
Cons:
6.5 Good
Pros: the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.
Cons: the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.
9.4 Excellent
Pros: Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Cons:
6.8 Good
Pros: Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.
Cons: Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.
9.4 Excellent
Pros: Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.
Cons: Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.
9.7 Excellent
Pros: My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors in the room were fabulous as were the chandelier and comfy king size bed. The room was also very quiet and we were not disturbed by elevator or neighboring room noises at all. Breakfast was hot and basic, but free and you really can't ask for more- eggs, sausage, toast and coffee are all i need anyway! Free parking was wonderful as most hotels in the area charge and we felt our car was safe. Location was perfect- only a 5 minute walk down the hill to the falls and a 2 minute walk up the hill to the rest of the tourist district on Clifton Hill. (Do yourself a favor and visit the Niagara Brewery while you're here-you won't regret it!) All of the staff was wonderful and accommodating to our needs. Overall, we loved the space and look forward to returning to our beautiful room with the rest of our family!
Cons: The only downside was that, although the wifi is complimentary, it truly is only strong on the lower levels. We had (non reported) issues both days of our stay and as americans relying solely on wifi connections to stay in touch with family, it would have been a bigger problem had we stayed more days.
Please also be aware that the hotel is divided up into a shorter two story section, with a motel facade and a tall 7 story section, with a regular hotel feel, where the rooms with views are located on the higher floors. Make sure you know what you're getting!
Lastly, not an issue for us, but this hotel is located on a VERY steep hill which may be an issue for the elderly or those who need assistance walking.
7.7 Good
Pros: room with a view of the falls. Very nice to see any time of day. Breakfast was pretty good as well. The location was excellent. Walking distance to everything. Free parking was great as well as people pay a lot of money to be in that vicinity.
Cons: The room could have been cleaner, especially the floor, and bathrooms.
10.0 Excellent
Pros: Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean.
Staff was extremely nice and courteous and friendly.
Cons: There isn't anything that I could complain about. It was easy to get to, had plenty of parking and was no fuss check-in/check-out. Pool area was clean. Hot tub in pool area worked.
Clientele was a little noisy on Friday night after the fireworks, but they were silent at midnight at the latest.
And even then, they were not horribly loud, as putting the TV or radio on low would have drowned them out.
8.0 Excellent
Pros: Nice basic breakfast. Room was clean and staff was friendly. Very good location.
Cons: No frig. The rest was good.
The smoke-free Quality Hotel Fallsview Cascade is the closest hotel to Niagara Falls and perfect for business and leisure travelers alike. Popular attractions like the Fallsview Casino and the Skylon Tower are just minutes away. Surrounding attractions include the Hornblower boat tours, IMax theater, Journey Behind the Falls and the Butterfly Conservatory. Enjoy hotel amenities such as an indoor heated pool and hot tub, parking, free WiFi, free coffee and tea service, free local calls, free breakfast and the Q Corner Cafe. Select rooms come with fireplaces, hot tubs and balconies with panoramic views of the majestic Falls. Book now.
Pool
Free parking
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Located in Niagara Falls (Fallsview), Old Stone Inn Boutique Hotel is a 4-minute walk from Skylon Tower and 6 minutes by foot from Fallsview Casino. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Niagara Falls? This hotel has facilities measuring 5005 square feet (465 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 7.7 Good
Based on 937 reviews
All reviews
- All reviews
Okay
4.0
Pros: The hotel had a unique feel to it that gave it beauty. The rooms were not your generic, cookie cutter hotel rooms and neither were the grounds.
Excellent
8.0
Pros: Common areas were beautiful (ie. lobby, restaurant). Location is about a 15-20 minute walk to the falls, and is close to quote a few restaurants.
Mediocre
3.7
Okay
5.7
Okay
5.7
Pros: clean and comfort room and washroom
Excellent
8.2
Pros: This hotel was really cool. If you like a place with a bit of history go here! We stayed in a king suite and it was really nice. Very clean and modern, not what we expected after viewing this rustic, heritage hotel.
Location is great also.
Excellent
10.0
Pros: We loved this hotel and the staff. Price was appropriate for the dates we stayed. The location is fantastic, within walking distance to many locations, and short drive to the wineries. Clean, comfortable rooms with a unique combination of rustic history with modern amenities. The bar was good and the courtyard entertainment was a nice bonus. I will agree the restaurant is overpriced and seems like it is laking an identity. But overall a hidden gem in the Niagara Falls area.
Good
7.4
Good
6.7
Pros: The rooms were clean and comfortable. The restaurant was extraordinary for potatoe and leek soup, scallop salad and crab salad. Next time we'll check the supper service as well. I phoned the night before we left to say we'd be leaving the side door at 0700 and the desk did not mention that a singnature would be required. However, in the am the desk person came to our suite for me to sign-thank you.
Okay
5.3
Pros: The rooms were very confortable and surprisingly high end considering the price.
Excellent
8.0
Pros: Manager was extremely helpful, good location and enough for one night at Niagara. It was just a stoppover for me but would appeal to quite a few of the above categories for stoppovers in Niagara. Different from the usual tourist hotels
Good
7.3
Pros: Historic setting, nice rooms, good food, freindly staff.
Good
6.0
Good
7.6
Pros: we really enjoyed going out to the falls all day then coming back to have a nice swim and hot tub it was very relaxing
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Cons: $self.cons
Good
6.4
Pros: rooms and bathrooms very good
Good
6.0
Pros: Love the ambiance, it was quiet, friendly and close to everything.
Okay
4.0
Pros: It was nice and quiet the staff at front desk was helpful.
Good
6.0
Pros: Staff gave me a suit jacket to borrow for my Dad for my sisters wedding as he had forgotten his at home in Barrie. That was exceptional service!
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Cons: $self.cons
Details
Reviews
Overall 7.7 Good
Based on 937 reviews
Cleanliness
8.0
Comfort
8.0
Location
8.4
Services
7.2
Staff
8.1
Value for money
6.8
4.0 Okay
Pros: The hotel had a unique feel to it that gave it beauty. The rooms were not your generic, cookie cutter hotel rooms and neither were the grounds.
Cons: We could hear our neighbors next door fairly clearly, and they were not being rude or speaking too loudly. The restaurant was overpriced for the quality and the advertising of the restaurant (for instance the ad in the elevator for the main restaurant showing Small Plates available when they are only available in the Lounge). Kayak lists them as having room service and we were told this was not true, but if they were "not busy" they could run us up a plate if we asked - from the overpriced restaurant menu only. The "lounge" and "bar" are neither - they serve alcohol and have a few chairs set around coffee tables where you can sit in the "lounge."
The wifi is advertised as high speed, but it is far from it. We were lucky when we had signal, so I'm glad that it was free. And if hearing the neighbors wasn't enough, we looked out onto a night club whose music was clearly heard through closed windows while the TV was on. Although they do offer TV, most of the channels were fuzzy despite perfect weather. We chose to leave early as this was not the relaxing anniversary weekend we had planned.
8.0 Excellent
Pros: Common areas were beautiful (ie. lobby, restaurant). Location is about a 15-20 minute walk to the falls, and is close to quote a few restaurants.
Cons: Rooms were a bit outdated, but comfortable. Hallway near elevator and pool was very humid.
3.7 Mediocre
Pros:
Cons: Window did not open in room. Everyone ignored the fact that the TV was broken. I've machine not working. Cleaning staff was over zealous about getting a tip. Overall would not recommend the hotel. Overpriced for what it was and service very below average
5.7 Okay
Pros:
Cons: no place to hang towels. no place to put clothes, only one small drawer for two people
5.7 Okay
Pros: clean and comfort room and washroom
Cons: no breakfast included within price
8.2 Excellent
Pros: This hotel was really cool. If you like a place with a bit of history go here! We stayed in a king suite and it was really nice. Very clean and modern, not what we expected after viewing this rustic, heritage hotel.
Location is great also.
Cons: For the price we paid It would have been nice if there was at least a continental breakfast included.
10.0 Excellent
Pros: We loved this hotel and the staff. Price was appropriate for the dates we stayed. The location is fantastic, within walking distance to many locations, and short drive to the wineries. Clean, comfortable rooms with a unique combination of rustic history with modern amenities. The bar was good and the courtyard entertainment was a nice bonus. I will agree the restaurant is overpriced and seems like it is laking an identity. But overall a hidden gem in the Niagara Falls area.
Cons:
7.4 Good
Pros:
Cons: We had to listen to the obnoxious neighbors talking all night because th walls are paper thin. The rear side of the hotel is a large ugly lot with access to a very unimpressive side of the building. When we first arrived, I was not impressed until we fit to the front desk. Lobby is very nice abs restaurant is FABTASTIC but make a reservation.
6.7 Good
Pros: The rooms were clean and comfortable. The restaurant was extraordinary for potatoe and leek soup, scallop salad and crab salad. Next time we'll check the supper service as well. I phoned the night before we left to say we'd be leaving the side door at 0700 and the desk did not mention that a singnature would be required. However, in the am the desk person came to our suite for me to sign-thank you.
Cons: The hot tub was not very warm, the water was low, and 2 pieces of clothing were left lying around. Towels piled up on the top of the laundry bag. Computer was not working.
5.3 Okay
Pros: The rooms were very confortable and surprisingly high end considering the price.
Cons: Only one of my rooms was reserved whereas I had booked 2 on line. This was easily rectified but still concerning. The receptionist who checked us in was helpful and courteous but seemed mournful and unhappy in his work.
8.0 Excellent
Pros: Manager was extremely helpful, good location and enough for one night at Niagara. It was just a stoppover for me but would appeal to quite a few of the above categories for stoppovers in Niagara. Different from the usual tourist hotels
Cons:
7.3 Good
Pros: Historic setting, nice rooms, good food, freindly staff.
Cons:
6.0 Good
Pros:
Cons: billing error at checkout needed help from ip to resolve
7.6 Good
Pros: we really enjoyed going out to the falls all day then coming back to have a nice swim and hot tub it was very relaxing
6.4 Good
Pros: rooms and bathrooms very good
Cons: reception and dining room very dark, drab
6.0 Good
Pros: Love the ambiance, it was quiet, friendly and close to everything.
Cons: Would like to have had breakfast there.
4.0 Okay
Pros: It was nice and quiet the staff at front desk was helpful.
Cons: The room had a slightly musty odor and when we left for breakfast and came back at 10:45 am the maid service had already started cleaning the room for the nexty guests and we hadn't even checked out yet. I was glad we didn't leave our belongongs in the room until we returned.
6.0 Good
Pros: Staff gave me a suit jacket to borrow for my Dad for my sisters wedding as he had forgotten his at home in Barrie. That was exceptional service!
Located in Niagara Falls (Fallsview), Old Stone Inn Boutique Hotel is a 4-minute walk from Skylon Tower and 6 minutes by foot from Fallsview Casino. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Niagara Falls? This hotel has facilities measuring 5005 square feet (465 square meters), including conference space. Self parking (subject to charges) is available onsite.
Golf
Pool
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Thank you for choosing our Ramada hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access, meeting rooms, business services, fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge, while other sites offer a complimentary continental breakfast. You do your thing, leave the rest to us
Overall 7.5 Good
Based on 2,315 reviews
All reviews
- All reviews
Details
Reviews
Overall 7.5 Good
Based on 2,315 reviews
Cleanliness
7.8
Comfort
7.7
Location
7.6
Services
7.3
Staff
7.9
Value for money
7.3
Thank you for choosing our Ramada hotel. Ramada is a global upper midscale hotel brand with over 820 properties located in over 50 countries worldwide. Most Ramada hotels feature free wired and wireless high-speed internet access, meeting rooms, business services, fitness facilities and upgraded bath amenities. Many properties have an on-site restaurant / lounge, while other sites offer a complimentary continental breakfast. You do your thing, leave the rest to us
Pool
Fitness centre
Kid-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
In the heart of Niagara Falls, Wyndham Garden Niagara Falls Fallsview is within a 5-minute drive of Skylon Tower and Horseshoe Falls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 3,600 reviews
All reviews
- All reviews
Okay
5.7
Excellent
10.0
Pros: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows.
I left the best for last The Staff is Excelent and Friendly.
Okay
5.4
Pros: Walkable to falls.
Mediocre
3.4
Excellent
10.0
Pros: ENOUGH PARKING AND LOCATION
Okay
5.7
Pros: The size of the room was nice.
Good
6.5
Pros: Close proximity to falls/restaurants/shops and friendly staff.
Good
7.4
Pros: Friendly staff
Excellent
10.0
Pros: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.
Excellent
9.1
Pros: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.
Good
7.7
Pros: Rooms were nice.
Excellent
10.0
Pros: Good location
Clean
Coffee Shop and Bar in Lobby
Good value
Details
Reviews
Overall 7.4 Good
Based on 3,600 reviews
Cleanliness
7.5
Comfort
7.6
Location
8.0
Services
7.0
Staff
7.8
Value for money
6.9
5.7 Okay
Pros:
Cons: The room was not as expected. I thought I had reserved a room with a hot tub larger with a king bed. Most disappointing as my husband and I were riding into Niagara Falls on the motorcycle and we're really looking forward to the evening.
10.0 Excellent
Pros: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows.
I left the best for last The Staff is Excelent and Friendly.
Cons:
5.4 Okay
Pros: Walkable to falls.
Cons: It would've been great that your website didn't mislead me about where i was staying. It's false advertising to show pictures of the Wyndham Garden, but then be put in the 2star 5 storey low rise building next door to the actual hotel.
If you're going to have guests pay $560.00 for that so called Tower B hotel and tell them their room has a balcony, you need to have it as a separate location in your search.
Very disappointing.
3.4 Mediocre
Pros:
Cons: Charged $20 per day parking. No mini fridge or microwave. No chair in room. Key didn’t work in door 90% of the time.
10.0 Excellent
Pros: ENOUGH PARKING AND LOCATION
Cons:
5.7 Okay
Pros: The size of the room was nice.
Cons: In the ad they did not disclose that there was a $14/day parking fee and ~$5/day facility fee which added another $20/day to the cost of the hotel. People should know about these fees. Also, if everyone has to pay a facility fee, why don't they just add it into the room rate. I guess because it makes their rates look higher (which they are).
6.5 Good
Pros: Close proximity to falls/restaurants/shops and friendly staff.
Cons: Lamps had a good amount of rust on them. Appliances appeared old
7.4 Good
Pros: Friendly staff
Cons: Room was not cleaned and coffee not refilled
10.0 Excellent
Pros: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.
Cons: limited parking. was a little surprised by the $14 parking fee.
9.1 Excellent
Pros: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.
Cons: The Tourism Improvement Fee was listed on my bill and taxed 3 times. This is supposed to be an optional fee, but when I asked them to remove it they stated that it was mandatory at their hotel. I was not impressed that i was forced to pay this tourism fee on top of my room rate plus tax, on top of my parking plus tax and on top of the facility fee plus tax.
7.7 Good
Pros: Rooms were nice.
Cons: Didn't like paying an extra $17.50 + taxes per night for parking.
10.0 Excellent
Pros: Good location
Clean
Coffee Shop and Bar in Lobby
Good value
Cons:
In the heart of Niagara Falls, Wyndham Garden Niagara Falls Fallsview is within a 5-minute drive of Skylon Tower and Horseshoe Falls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Golf
Pool
Fitness centre
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
A stay at The Tower Hotel Fallsview places you in the heart of Niagara Falls, within a 10-minute walk of Fallsview Casino and Scotiabank Convention Centre. Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services.
Overall 7.4 Good
Based on 2,048 reviews
All reviews
- All reviews
Excellent
8.2
Pros: view+location are great
Okay
5.4
Excellent
9.7
Pros: The free valet that came with the affordable parking was great - he doubled as a concierge letting me know about the fireworks that I was able to watch from the window of my room on the 30th floor. (I have never been above the fireworks before. It was beautiful.
I had a free upgrade to a falls view which was a delight. The room was clean and comfortable - the shower was great which is always a relief.
A huge bank of windows overlooked the US falls and part of the CDN falls for gorgeous sunrise misty mornings.
The location was within walking distance of, well, everything.
Excellent
9.7
Pros: The Hotel is really central and it's a great place to stay. The staff is really friendly. We booked a city view room and got one with a little bit of a falls view. That made us really happy. The room is pretty nice.
Excellent
10.0
Pros: I loved the view. The view the hotel provides of Niagra is absolutely beautiful. The service and the cafe was great and housekeeping was also wonderful.
Excellent
10.0
Pros: the staff upgraded our room when we arrived with a stunning view of both falls our room was clean ad the bed was comfy. staff were polite friendly and always there to help
Excellent
9.7
Pros: The view from 2802 was amazing. The bed was the most comfortable we have slept in. The sound of the falls just lulls you right to sleep. The staff was very friendly and helpful. The rooms are small, but the view was HUGE. This the perfect spot for a romantic get away, young or old. Some of our best photos of the falls were taken right from our room. Well worth the price. We will highly recommend this to our friends.
Good
7.7
Pros: Friendly, organized and responsive staff. Great location.
Good
7.7
Pros: The decor was modern and beautiful. The staff were very friendly and helpful. The hotel room had an even better view than we expected. The bed was amazingly comfortable and we had a wonderful time!
Okay
4.3
Pros: The horseshoe view
Good
6.4
Pros: I loved the view. We had a fallsview
Good
7.7
Pros: My wife an I really enjoyed the view, the staff were very friendly and polite, and the cost was very good for the room we had.
Good
6.3
Pros: the view is spectacular. We enjoyed watching the sunrise over the Niagara Falls from our bed. The room is very cozy; small but comfortable.
Excellent
8.0
Pros: Nice view of the falls/city
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Cons: $self.cons
Good
6.0
Pros: The view of the falls from my hotel room was amazing. The location of the hotel was good. The staff at the front desk was very helpful and polite.
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Cons: $self.cons
Good
6.3
Pros: The view of the horseshoe falls was stunning all day long.
Okay
5.7
Pros: The decor. All modern, updated.
Good
6.4
Pros: Location, easy to find, excellet srvice from staff
Details
Reviews
Overall 7.4 Good
Based on 2,048 reviews
Cleanliness
7.7
Comfort
7.7
Location
8.6
Services
6.8
Staff
7.6
Value for money
6.7
8.2 Excellent
Pros: view+location are great
Cons: 2 clowns at reception- 1 was checking in somebody else
other was engrossed in his computer screen-we stood in front of him for 10 minutes without him saying a word while he stared at his screen and occasionally spoke with the other reception fool
finally the other guy got checked in, and the clown who checked him in then checked us in
parking is $45-they take your car somewhere else (valet BS)
IHOP restaurant upstairs has great view-$20 for a burger $25 for french toast etc- absurd prices
only top 5 floors out of 30 have rooms-rest is just an empty tower
5.4 Okay
Pros:
Cons: Hotel a bit dstedv
9.7 Excellent
Pros: The free valet that came with the affordable parking was great - he doubled as a concierge letting me know about the fireworks that I was able to watch from the window of my room on the 30th floor. (I have never been above the fireworks before. It was beautiful.
I had a free upgrade to a falls view which was a delight. The room was clean and comfortable - the shower was great which is always a relief.
A huge bank of windows overlooked the US falls and part of the CDN falls for gorgeous sunrise misty mornings.
The location was within walking distance of, well, everything.
Cons: I wish the restaurant had been open on Monday night.
9.7 Excellent
Pros: The Hotel is really central and it's a great place to stay. The staff is really friendly. We booked a city view room and got one with a little bit of a falls view. That made us really happy. The room is pretty nice.
Cons: Everything seems kind of old. The elevators make creepy noises sometimes. This place has no activities or a pool. A indoor pool would make it perfect.
10.0 Excellent
Pros: I loved the view. The view the hotel provides of Niagra is absolutely beautiful. The service and the cafe was great and housekeeping was also wonderful.
Cons: The only thing I didn't like is the room could use some new funiture. I loved the decor of the room but there was some things that needed too be replaced.
10.0 Excellent
Pros: the staff upgraded our room when we arrived with a stunning view of both falls our room was clean ad the bed was comfy. staff were polite friendly and always there to help
Cons: everything was amazing nothing to not like thanks tower staff for the amazing experience
9.7 Excellent
Pros: The view from 2802 was amazing. The bed was the most comfortable we have slept in. The sound of the falls just lulls you right to sleep. The staff was very friendly and helpful. The rooms are small, but the view was HUGE. This the perfect spot for a romantic get away, young or old. Some of our best photos of the falls were taken right from our room. Well worth the price. We will highly recommend this to our friends.
Cons: No coffee pot in the room. But there is a Starbucks very close.
7.7 Good
Pros: Friendly, organized and responsive staff. Great location.
Cons: Dated facilities, thin walls
7.7 Good
Pros: The decor was modern and beautiful. The staff were very friendly and helpful. The hotel room had an even better view than we expected. The bed was amazingly comfortable and we had a wonderful time!
Cons: It took a long time to check out and the valet always took a long time. More valet drivers would help, two instead of one.
4.3 Okay
Pros: The horseshoe view
Cons: The route down to the niagara falls is too far.
6.4 Good
Pros: I loved the view. We had a fallsview
Cons: hen we arived the floow was dirty. However Staff was responsive in attednig to it. Appearss that they had fixed the AC uit and debrie was from the exhaust
7.7 Good
Pros: My wife an I really enjoyed the view, the staff were very friendly and polite, and the cost was very good for the room we had.
Cons: The parking set up was a bit different.
6.3 Good
Pros: the view is spectacular. We enjoyed watching the sunrise over the Niagara Falls from our bed. The room is very cozy; small but comfortable.
Cons: Parking is not free.
8.0 Excellent
Pros: Nice view of the falls/city
6.0 Good
Pros: The view of the falls from my hotel room was amazing. The location of the hotel was good. The staff at the front desk was very helpful and polite.
6.3 Good
Pros: The view of the horseshoe falls was stunning all day long.
Cons: Need to get a deli in the lobby with coffee/snakes, fruit etc. It was there but not open as it was being remodeled. Bathroom was small but its because of the hotel design.
5.7 Okay
Pros: The decor. All modern, updated.
Cons: No table in the room, no soap dish, no alarm clock, no Niagara Falls tourist, or hotel information, ice machines only on the main floor. All things we noticed, and would recommend be improved.
6.4 Good
Pros: Location, easy to find, excellet srvice from staff
Cons: Woken up during the night several times by loud rumbling noise, from the closet - not sure what it was and unable to stop it
A stay at The Tower Hotel Fallsview places you in the heart of Niagara Falls, within a 10-minute walk of Fallsview Casino and Scotiabank Convention Centre. Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services.
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
No smoking
Wi-Fi
Air-conditioned
Storage available
Located in the Fallsview Tourist District, and the Niagara Wine Region. Recognized as one of the 7 wonders of the World, Niagara Falls and the surrounding South Western Ontario area provides limitless sites, attractions, and activities for a family vacation or leisure get-away. We are also only one block from the newly opened Scotia Bank Convention Centre. Property has a AAA/CAA 3 Diamond rating. A quick 90 minute drive from Toronto, Ontario, or a 30 minute drive from Buffalo will place you in the heart of Niagara Falls and the comfort of our hotel. Our guestrooms all boast high speed internet access, in-room movies, some with private balconies and oversized whirlpools. Take a short walk or ride in the local Shuttle to the Canadian Horseshoe Falls, enjoy a sightseeing tour to Niagara-on-the-Lake. Enjoy world class, award winning wines from the area at the Niagara Wine Festival in September or the splendor of the falls lit up at night during the Winter Festival of Lights at Christmas Time. Year round the Ramada Niagara Falls/Fallsview can be your choice of comfort while you explore the Niagara Region. Sorry, No Pets Allowed. Parking is available at a charge.
Overall 7.2 Good
Based on 2,455 reviews
All reviews
- All reviews
Good
7.1
Pros: Location was convenient.
Excellent
8.2
Pros: Great location
Good
7.1
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Excellent
8.0
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Good
7.1
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Good
7.4
Pros: The room was clean and bed was nice
Good
6.8
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Okay
5.1
Pros: Mainly clean. I would look for another hotel first.
Good
7.7
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Mediocre
3.1
Pros: The location was decent and the rooms were okay.
Good
7.4
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed!
The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Good
6.0
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Excellent
8.0
Good
7.0
Pros: The price and Atmosphere was perfect.
Good
6.3
Pros: The staff was just amazing. The shuttle service was nice, but wish it would run more frequently and that a schedule and route was posted up so we wouldn't have to bother staff with questions.
Okay
5.7
Pros: It was comfortable & affordable.
Mediocre
2.0
Good
7.6
Pros: Comfort and cleaqnliness of room
Good
6.8
Pros: location,friendly staff
Good
7.2
Pros: The kids enjoyed using the 24hr pool! Location was great. Room was very comfortable.
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Cons: $self.cons
Good
7.5
Pros: $self.pros
Excellent
8.0
Pros: four pillows on each bed
Details
Reviews
Overall 7.2 Good
Based on 2,455 reviews
Cleanliness
7.4
Comfort
7.4
Location
7.8
Services
7.0
Staff
7.7
Value for money
7.0
7.1 Good
Pros: Location was convenient.
Cons: We stayed during the Niagara International Marathon. You would think hotels that are participating in offering rates for this run would also offer late checkouts. This courtesy would allow guest could come back and shower before they had to check out. We had to be out before noon so no accommodation made there.
The rooms were dated but fairly clean. Good enough for a quick nights stay.
8.2 Excellent
Pros: Great location
Cons:
7.1 Good
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Cons: The IHOP is insanely overpriced. Like whatever your hometown IHOP is, double the price. The pool is a bit small to truly enjoy.
8.0 Excellent
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Cons: The ihop in that hotel. Service was great but the prices are outrageous. We walked into downtown and got cheaper breakfast that was better.
7.1 Good
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Cons: When we checked in, our reservation said King room with hot tub, but they put us in a small king room with only a stand up shower. They switched us to the appropriate room after going back down to reception, but it would have been nice to skip the hassle. The jacuzzi jets weren't very strong. The shower is in need up updating.
7.4 Good
Pros: The room was clean and bed was nice
Cons: Found the room to be damp and humid even with the air conditioning on.... It was uncomfortable at times
6.8 Good
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Cons: IHOP was super expensive, and the wait staff were unprofessional and rude. I did not enjoy paying 26.00 a night for parking, as we could have parked next door for 10.00.
5.1 Okay
Pros: Mainly clean. I would look for another hotel first.
Cons: The front desk staff was extremely rude through our entire stay. The hotel was certainly showing its' age. The noise level during the night was very annoying - on all 3 floors. Our complaints went unanswered. We took one look at the pool and turned around.
7.7 Good
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Cons:
3.1 Mediocre
Pros: The location was decent and the rooms were okay.
Cons: Employees were rude and they had an additional fee for parking
7.4 Good
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed!
The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Cons: Overall it was a decent stay, for the money. There were a few little things (in-room coffeemaker didnt work, towels were scratchy hotel towels) but my two big flags are as follows:
Upon our initial check-in, we were assigned the wrong room (one without a jacuzzi!!!). I called front desk and they mercifully had the right room available, but the other couple we were travelling with had the same thing happen... Check your reservation.
When we got in, it was too early for dinner so I called to inquire about a snack and a glass of wine (there was nothing in the minibar) from room service. The front desk clerk said she'd have to call me back, and then never did... BYO in-room snacks.
6.0 Good
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Cons: $38 (US) of extra, unadvertised charges were added to my bill. The TV in the room was non-functional, the bathroom door would not close ... the entire city of Niagara Falls is a tourist trap, so this hotel fits right in.
8.0 Excellent
Pros:
Cons: paying for parking,was surprise they charge for parking.$12.00.
7.0 Good
Pros: The price and Atmosphere was perfect.
Cons: The $12 up charge for parking.
6.3 Good
Pros: The staff was just amazing. The shuttle service was nice, but wish it would run more frequently and that a schedule and route was posted up so we wouldn't have to bother staff with questions.
Cons: I didn't like the fact that there was very little air circulation in the rooms. Being able to open a window - even just a crack would have been greatly appreciated.
5.7 Okay
Pros: It was comfortable & affordable.
Cons: I would have liked to be closer to the Falls & to have a room not on the street side.
2.0 Mediocre
Pros:
Cons: i do not order movie,but they chart me 14.95 usd,my wife hit the remote control wrong,but i still pay for that,very badddddddddddddd hotel
7.6 Good
Pros: Comfort and cleaqnliness of room
Cons: No
6.8 Good
Pros: location,friendly staff
Cons: needs updating,looks grubby
7.2 Good
Pros: The kids enjoyed using the 24hr pool! Location was great. Room was very comfortable.
7.5 Good
Cons: unable to use "free parking" coupon found in tourism book as I did not "present it at check-in". explanation given by staff was that "the parking charge was already applied to my bill by computer at check in".
8.0 Excellent
Pros: four pillows on each bed
Cons: N/A
Located in the Fallsview Tourist District, and the Niagara Wine Region. Recognized as one of the 7 wonders of the World, Niagara Falls and the surrounding South Western Ontario area provides limitless sites, attractions, and activities for a family vacation or leisure get-away. We are also only one block from the newly opened Scotia Bank Convention Centre. Property has a AAA/CAA 3 Diamond rating. A quick 90 minute drive from Toronto, Ontario, or a 30 minute drive from Buffalo will place you in the heart of Niagara Falls and the comfort of our hotel. Our guestrooms all boast high speed internet access, in-room movies, some with private balconies and oversized whirlpools. Take a short walk or ride in the local Shuttle to the Canadian Horseshoe Falls, enjoy a sightseeing tour to Niagara-on-the-Lake. Enjoy world class, award winning wines from the area at the Niagara Wine Festival in September or the splendor of the falls lit up at night during the Winter Festival of Lights at Christmas Time. Year round the Ramada Niagara Falls/Fallsview can be your choice of comfort while you explore the Niagara Region. Sorry, No Pets Allowed. Parking is available at a charge.
Pool
Fitness centre
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Niagara Falls (Fallsview), Diplomat Inn is within a 10-minute walk of Fallsview Casino and Greg Frewin Theatre. Featured amenities include complimentary wired Internet access, a business center, and multilingual staff. Free self parking is available onsite.
Overall 6.7 Good
Based on 462 reviews
All reviews
- All reviews
Okay
5.1
Pros: Location was good.
Okay
4.0
Pros: I was close to the falls. Walking distance to a good Indian food restaurant next door and an IHOP was also next door to this place. We did not need to drive to get food. other then that nothing good to say.
Good
7.0
Pros: quiet - comfortable - clean - fridge in room
Good
6.7
Pros: Staff is accomodating.
Good
6.3
Pros: The friendliness and helpfulness of Angelo, the owner. This is an inexpensive hotel with few frills but very clean and with everything you need for a few days in Niagara Falls - central too.
Good
7.0
Pros: Very friendly owner, was extremely helpful. the location was excelent, walking distance from the falls. The room was very clean and we got very good value For our money. I would've liked a fridge and coffee making facilities in the room, but otherwise it was perfect. I really recomment it when you're traveling on a budget.
Good
7.7
Pros: It was within walking distance of Niagara Falls, the room was spacious and the reception staff extremely helpful - they kept check-in open for several hours when our flight was delayed.
Good
7.0
Pros: Value for money. close to restaurants and downtown areas; helpful staff, clean and tidy rooms.
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Cons: $self.cons
Good
7.6
Pros: The hotel personnel was really friendly. They waited for us, although we arrived really late. They helped us organizing seightseeing tours. The room was quite big and clean. The Niagra Falls downtown was at 5 to 10 minutes walking distance.
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Cons: $self.cons
Okay
4.8
Pros: room was quiet
Excellent
8.0
Pros: very quite,pleasant staff
Good
6.0
Pros: $self.pros
Details
Reviews
Overall 6.7 Good
Based on 462 reviews
Cleanliness
6.4
Comfort
6.6
Location
8.0
Services
5.8
Staff
7.3
Value for money
6.7
5.1 Okay
Pros: Location was good.
Cons: There was no coffee maker or fridge in room. No parking when we returned for the evening, had to create a spot. Towels were horrible, the free internet worked only in the early morning.
4.0 Okay
Pros: I was close to the falls. Walking distance to a good Indian food restaurant next door and an IHOP was also next door to this place. We did not need to drive to get food. other then that nothing good to say.
Cons: No elevator that we could find for out third floor stay. The stairwells where disgustingly dirty. The room was not dirty but run to the ground. I'm a contractor and the fire escape panic door hardware on the first floor exiting door was broken cause a total fire escape hazard. If this place was in the USA it would have been shut down by the fire department long ago. I did not feel safe if there was an emergency. Run down 4 channels on the TV. A new flat screen TV does you no good when you have no stations to watch. Pass on this place. Kayak has this place all wrong on the rating. I'm pissed I used them.
7.0 Good
Pros: quiet - comfortable - clean - fridge in room
Cons: Need to upgrade TV
6.7 Good
Pros: Staff is accomodating.
Cons:
6.3 Good
Pros: The friendliness and helpfulness of Angelo, the owner. This is an inexpensive hotel with few frills but very clean and with everything you need for a few days in Niagara Falls - central too.
Cons:
7.0 Good
Pros: Very friendly owner, was extremely helpful. the location was excelent, walking distance from the falls. The room was very clean and we got very good value For our money. I would've liked a fridge and coffee making facilities in the room, but otherwise it was perfect. I really recomment it when you're traveling on a budget.
Cons:
7.7 Good
Pros: It was within walking distance of Niagara Falls, the room was spacious and the reception staff extremely helpful - they kept check-in open for several hours when our flight was delayed.
Cons: The carpets could have been cleaner.
7.0 Good
Pros: Value for money. close to restaurants and downtown areas; helpful staff, clean and tidy rooms.
7.6 Good
Pros: The hotel personnel was really friendly. They waited for us, although we arrived really late. They helped us organizing seightseeing tours. The room was quite big and clean. The Niagra Falls downtown was at 5 to 10 minutes walking distance.
4.8 Okay
Pros: room was quiet
Cons: beds were soft. no place to get hot water for coffee or tea. Ice machine not working
8.0 Excellent
Pros: very quite,pleasant staff
Cons: room didnt have a fridge
6.0 Good
Cons: cigerette smells
Located in Niagara Falls (Fallsview), Diplomat Inn is within a 10-minute walk of Fallsview Casino and Greg Frewin Theatre. Featured amenities include complimentary wired Internet access, a business center, and multilingual staff. Free self parking is available onsite.
Golf
Kid-friendly
Parking
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Days Inn by Wyndham Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 6 minutes by foot from Scotiabank Convention Centre. Self parking (subject to charges) is available onsite.
Overall 6.7 Good
Based on 1,268 reviews
All reviews
- All reviews
Okay
5.4
Pros: close walk to the falls
Mediocre
2.0
Excellent
10.0
Pros: Best value for our money. Very nice staff. Plain and not green at all.
Good
6.0
Pros: It is only a short walk to the convention center and the falls. Charge for parking at the hotel is cheaper than most in the area.
Excellent
8.0
Pros: Location. The pool.
Mediocre
3.7
Pros: Good location. Staff were accommodating when we were not happy with the first room.
Okay
4.0
Pros: Location was good
Okay
4.5
Pros: the lady at the desk named Tayna was excellent.
Okay
4.0
Mediocre
2.8
Pros: Nothing
Good
7.7
Pros: Staff were attentive.
Okay
5.0
Pros: Not too much.
Okay
5.7
Pros: Convenient location
Okay
4.7
Pros: Nothing
Okay
5.7
Pros: Good standard, comfortable room within reasonable distance of the falls.
Mediocre
3.7
Mediocre
3.2
Pros: Clean
Okay
4.4
Pros: $self.pros
Good
7.2
Pros: The location, very centric...
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Cons: $self.cons
Mediocre
3.6
Pros: Can't think of anything good, sorry.
Good
6.8
Pros: it was close to all facilities, casinos , eating places, niagara falls etc.
Details
Reviews
Overall 6.7 Good
Based on 1,268 reviews
Cleanliness
6.5
Comfort
6.6
Location
7.8
Services
6.0
Staff
7.2
Value for money
6.3
5.4 Okay
Pros: close walk to the falls
Cons: extra charge for parking per day..
dirty carpets..
"heated" pool seems a bit of a over statement..
my package included a "$50 Food and Beverage Credit"
what we got was 2 20$ off coupons, 1 for applebee's and 1 for some steakhouse, you had to spend 40$ to use them.
2.0 Mediocre
Pros:
Cons: room smelled really bad and was no way to air it out, was not a good value for our dollar. kayak also does not advertise that their bookings are in US funds. Buyer beware
10.0 Excellent
Pros: Best value for our money. Very nice staff. Plain and not green at all.
Cons: Pillows were not super but for the price and location it was perfect.
6.0 Good
Pros: It is only a short walk to the convention center and the falls. Charge for parking at the hotel is cheaper than most in the area.
Cons: I don't like that the pool closes at 8pm, very few amenities -not even free breakfast anymore, no refrigerators or microwaves, have to pay for parking.
8.0 Excellent
Pros: Location. The pool.
Cons: A little outdated
3.7 Mediocre
Pros: Good location. Staff were accommodating when we were not happy with the first room.
Cons: Long line to check in and whenever we went to the front desk. We waited about 25-30 minutes just to check in. Best word to describe the 1st room we were given is "dungeon". 2nd room was nicer.
4.0 Okay
Pros: Location was good
Cons: Our room was dingy and dated
4.5 Okay
Pros: the lady at the desk named Tayna was excellent.
Cons: the hotel booked 5 rooms to a group of young boys beside us. They were told that they were not to make a lot of noise, which was far from what they did. 5 calls were made to the front desk from us to have them come down and make these several boys to be quite, the 4th call was made after 2:00am the last call was made after 4:20 am.
When we left the room there was garbage in the hall and out side the exit door. We were at the desk after 6:00am and asked for the deposit. The 2 night men on call said that they would not give us the $223.00 because not all of were checking out until 9:00am. I had put the deposit on my debit card and explained I had to leave and the other 5 remaining were over 50 - 77 years old, what were we going to break? They also lied when we were complaining about the number of times calls were made to have the boys be quite or what they should have done was kick them out. Tanya found the calls and told us the 2 night guys lied, also said our deposit should have been given back. We had 2 rooms as you know and one of the rooms was for 2 seventy seven year olds. Out of the 6 of us, none were able to sleep. The 2- 77 year old ladies room was right across the hall from were the boys were hanging out and coming in and out from outside.
Horrible experience!!! Room cleanliness was ok. The view was awful, we looked out to an abandoned building or parking lot, not sure what it was. a letter was wrote before we left and a call has been made to "get a room" to get our money back by a suggestion from the morning staff. The night staff were extremely rude!
4.0 Okay
Pros:
Cons: I found the rooms to be lacking in up to date amenities and seemed to filled with stale air. Maintenance staff should take a course in how properly repair items. I will not be retuning and I will be recommending that people I know should spend their hard earned money elsewhere.
2.8 Mediocre
Pros: Nothing
Cons: Everything starting from parking to the room I have never been in a hotel that I have to pay for parking... Very bad experience.......
7.7 Good
Pros: Staff were attentive.
Cons: the room is bit old
5.0 Okay
Pros: Not too much.
Cons: On site restaurant advertised but only open on w/ends. "seasonal".
5.7 Okay
Pros: Convenient location
Cons: Room was cold. No cable... or 8 chanels available omly, due to "satellite being down"... poor state of washroom, ie,broken/moldie looking tiles in shower. ..not very inviting. ..
4.7 Okay
Pros: Nothing
Cons: Carpets stained, and we put into the dungeons because of a mistake in their online booking (and yours) - see the price charged.
5.7 Okay
Pros: Good standard, comfortable room within reasonable distance of the falls.
Cons: Quite a bit of noise from people moving around the hotel and in the next room but didn't spoil our stay
3.7 Mediocre
Pros:
Cons: $10.00 for parking at hotel???? Noises!!!!
3.2 Mediocre
Pros: Clean
Cons: Local and toll free phone calls are expensively charged even if the call does not goes through. Hotel staff does not take the responsibility to inform guests about this unpleasant terms of service at check in. They do not hand you a remote control either. Very low quality service.
4.4 Okay
Cons: no elavators
7.2 Good
Pros: The location, very centric...
3.6 Mediocre
Pros: Can't think of anything good, sorry.
Cons: I did not like everything about this hotel.
6.8 Good
Pros: it was close to all facilities, casinos , eating places, niagara falls etc.
Cons: Our shower did not work well at all.
Days Inn by Wyndham Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 6 minutes by foot from Scotiabank Convention Centre. Self parking (subject to charges) is available onsite.
Casino
Pool
Restaurant
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Skylon Tower and Clifton Hill. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 6.2 Good
Based on 1,182 reviews
All reviews
- All reviews
Mediocre
2.5
Pros: There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence
evidence ) .
Mediocre
2.0
Okay
5.0
Pros: Good price.
Okay
5.0
Pros: cheap,bonus microwave and small fridge
Good
7.3
Pros: I love the beds and the down duvets. So comfortable. Also like the microwave and fridge which is great for having drinks and snacks. The room is clean and doesn't smell musty like some motel rooms at Niagara falls.
Excellent
8.0
Pros: The hotel staff are so helpful. The rooms were very clean and the beds were extremely comfortable.
Good
7.3
Pros: This was a great place to stay as a base to explore the Niagara Falls. The staff were helpful, the room was great! Nice and quiet, even on Saturday night! Off street parking a real bonus. Will stay there again and can strongly recommend this hotel.
Details
Reviews
Overall 6.2 Good
Based on 1,182 reviews
Cleanliness
5.8
Comfort
5.9
Location
7.9
Services
5.5
Staff
6.4
Value for money
6.2
2.5 Mediocre
Pros: There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence
evidence ) .
Cons: Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
2.0 Mediocre
Pros:
Cons: The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well.
I would not have written a bad review if they had spoken to me with respect.
5.0 Okay
Pros: Good price.
Cons: No tea/coffee facilities. Water took 10+ minutes to get hot
5.0 Okay
Pros: cheap,bonus microwave and small fridge
Cons: walking up to the 3rd floor with all our luggage was a pain, the walls were concrete were the bedframes attached to and look out of place compared to the other walls
7.3 Good
Pros: I love the beds and the down duvets. So comfortable. Also like the microwave and fridge which is great for having drinks and snacks. The room is clean and doesn't smell musty like some motel rooms at Niagara falls.
Cons:
8.0 Excellent
Pros: The hotel staff are so helpful. The rooms were very clean and the beds were extremely comfortable.
Cons:
7.3 Good
Pros: This was a great place to stay as a base to explore the Niagara Falls. The staff were helpful, the room was great! Nice and quiet, even on Saturday night! Off street parking a real bonus. Will stay there again and can strongly recommend this hotel.
Cons: The fact that we only had two nights and would have loved to stay longer!!!!!!!
A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Skylon Tower and Clifton Hill. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Casino
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in Niagara Falls?
Our map will help you find the perfect place to stay close to Horseshoe Falls by showing you the exact location of each hotel.
Accommodations
Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Crystal Caves
- Journey Behind The Falls
- Louis Tussaud's Waxworks
- Scotiabank Convention Centre
- Canada One Factory Outlets
- Rainbow Bridge
- Bird Kingdom
- Oakes Garden Theatre
- Queen Victoria Park