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Niagara Falls hotels near Scotiabank Convention Centre
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Best Niagara Falls hotels near Scotiabank Convention Centre
Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is a 5-minute walk from Clifton Hill and 11 minutes by foot from Skylon Tower. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 1,676 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
Experience the excitement and beauty of Canada's iconic Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible position overlooking the falls offers stunning views from our newly renovated guestrooms and suites, dining venues and meeting rooms. Awaken refreshed in Ontario as the roar of Niagara Falls serenades you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or take a walk in scenic greenspace that is nearby. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagara Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of Fallsview Casino Resort, Scotiabank Convention Centre, Niagara Falls boat tours, award winning wineries and more. Whether traveling for leisure or business, we look forward to welcoming you at our Niagara Falls hotel.
Overall 8.2 Excellent
Based on 4,145 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
9.1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Excellent
8.0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Okay
4.8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Okay
4.5
Cons: Poor reception staffs
Good
7.7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Good
6.8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Good
7.4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Mediocre
2.0
Cons: Valet parking was a joke. $45 a night and a 40 minute wait fir your car.
Good
6.0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Excellent
10.0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Excellent
9.1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Good
7.1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
Excellent
8.0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Excellent
8.3
Pros: Great views
Cons: Could clan rooms a bit better
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Good
6.0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Excellent
9.7
Pros: Excellent views!
Excellent
8.8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Excellent
10.0
Pros: Romantic and spectacular!
Cons: I loved it all!
Excellent
9.7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
10.0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Excellent
8.8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Overall 8.2 Excellent
Based on 2,695 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Good
6.2
Excellent
10.0
Excellent
8.0
Okay
5.4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Excellent
10.0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
8.5
Excellent
10.0
Mediocre
3.6
Excellent
8.0
Excellent
9.7
Excellent
9.6
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Okay
4.5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Good
6.0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Okay
5.7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Good
6.2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Excellent
8.0
Pros: The service was great. The room was very nice.
Cons: At the price of the hotel parking and wifi should be included. The room was a little outdated but nice.
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
8.8
Pros: Very clean, with knowledgeable staff. A great place to stay
Excellent
9.6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Excellent
8.2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Excellent
10.0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Excellent
10.0
Pros: 10
Excellent
10.0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
10.0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Good
6.0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
Excellent
10.0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Just two short blocks from the brink of the Falls, our hotel has been designed with Frank Lloyd Wright inspired timeless architecture. The DoubleTree Fallsview makes a smart home base for exploring walkable neighborhoods like the Clifton Hill and Fallsview tourist districts. We are 400 yards to Fallsview Casino. The impressive lobby has been specially designed to meld indoors and out, and public spaces are filled with natural light from every angle. The rooms are spacious with comfortable furnishings and include complimentary basic WiFi, the scene-stealer, of course, the panoramic views. Soaring 18 storeys, most rooms offer views of the upper Niagara River and cityscape, top floors provide premium views of the American Falls. Local wines and craft brews and hand cut steaks have wowed critics at Buchanans Steak & Seafood, while the on-site Aveda Spa merges the science of performance driven plant-based products with the art of high-touch experience. We also have a small batch lobby bar with Starbucks and grab & go and convenient on-site self-parking.
Overall 8.2 Excellent
Based on 1,648 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
9.4
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
When you stay at Travelodge by Wyndham Niagara Falls at the Falls in Niagara Falls, you'll be on a lake, just steps from Clifton Hill and Ripley's Believe it or Not. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 1,011 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
Excellent
10.0
Good
6.5
Excellent
9.1
Good
7.7
Mediocre
3.7
Excellent
9.4
Good
7.1
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
Good
7.4
Pros: Balconies are a huge plus
Cons: Out dated.
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Located in St. Catharines (Merritton), Stone Mill Inn is within a 5-minute drive of The Pen Centre and Welland Canal Lock 7. Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 8 reviews
All
- All
- Mature couples
- Young couples
- Couples
Excellent
10.0
Excellent
9.4
Pros: Beautiful Architechture, luxurious rooms, great stay!
Cons: Centered in highly developed commercial area, heavy traffic.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe The Radisson Hotel and Suites Fallsview is just a short walk to the Horseshoe Falls. Our decor has brought the natural beauty of Niagara Falls into our hotel with decor designed to help you relax. Chat with friends in front of the fireplace in our redesigned lobby, have a refreshing swim in the indoor heated pool, and then slip into a soothing sleep in your completely refurbished room or suite.
Overall 7.9 Good
Based on 3,312 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
8.8
Good
6.0
Excellent
9.7
Excellent
10.0
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Cons: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.
Excellent
8.8
Excellent
10.0
Good
6.5
Excellent
9.4
Pros: Perfect location! Close walk down to falls & can take Incline back up to hotel, close to Casino, comfortable accommodations with indoor pool. Rooms with terrific falls view! Sometimes can get upgrade to higher floor or falls view room depending on occupancy. Stayed at many hotels here and keep coming back to Raddison.. It's the best value for price, comfort and location. Food is expensive in Falls area, my suggestion is to visit Niagara on the Lake ; food is better priced and the town is picturesque with shopping and wineries.
Cons: Never had a bad stay here!
Excellent
10.0
Pros: We were promised a view of the falls and we had an awesome view! We also were given an upgrade to the 11th floor as a surprise. Had a sleep numbers bed which was awesome. Great food and room service. Would stay again!
Cons: Couldn't see the fireworks but you can't have everything, right?
Excellent
10.0
Pros: Staff were excellent
Excellent
9.0
Pros: Nice facility, close to public transportation.
Cons: Disappointed with pool and hot tub, hot tub was not hot and is connected to pool.
Excellent
10.0
Pros: Friendly staff. Very clean and is to get to
Cons: N/A
Okay
4.8
Pros: Location
Cons: Noisy
Good
6.0
Pros: The view was nice.
Cons: The sink was scratched and there were stains on the carpet. A little skanky.the
Excellent
9.1
Pros: The staff was so nice and attentive!
Cons: Cleaningness of the room wasn't perfect, but it can get better.
Excellent
8.0
Pros: the beds were outstanding and comfortable
Cons: using a key card to run the heat and ac is a little cheep, and the service in the restaurant was horrible, although not as bad as the food in the resturant
Excellent
10.0
Pros: updated,clean,fruendly staff.
Cons: $20 parking surcharge
Excellent
10.0
Pros: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Good
7.7
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Cons: Falls mostly hidden behind another hotel.
Excellent
9.1
Pros: Marry at reception was super helpful and did a great service
Excellent
10.0
Pros: They friendly and helpful staff. Everyone was willing to drop whatever they were doing to assist us with any question that we had. Everyone of the personnel staff aided in making our stay enjoyable.
Cons: That we only had 2 days.
Excellent
8.0
Pros: Hotel was nice and in a good location, within walking distance of the falls, casinos, and the hotel restaurants.
Cons: The whole area around the falls is very resort style. Restaurants near the falls are grossly over priced and there is very little information available if you want to try some of the local bars and restaurants.
Good
7.4
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Cons: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom
Excellent
9.7
Pros: I like everything about the hotel.
Cons: I didn't like the time they give me to check out. I checked in later,but had to leave early.
Excellent
8.6
Pros: Cheap parking, friendly staff , clean rooms
Cons: Nohing
Excellent
9.4
Pros: Our room had an amazing view and it was clean and newly renovated. The air conditioner worked well and kept the room at a comfortable temperature. The indoor pool is heated which was great to have since it was cold outside. Also, Tony Romas has a friendly bartender and a great breakfast buffet. Overall a great stay.
Cons: The only downsides to this hotel is that parking is $20 a day and the sleep number beds aren't the greatest. Its not that the beds are uncomfortable, its just that compared to some luxury hotel beds they're definitely lacking.
Located in Niagara Falls (Fallsview), Oakes Hotel Overlooking the Falls is a 4-minute walk from Fallsview Casino and 12 minutes by foot from Skylon Tower. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 6,959 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Good
6.5
Good
7.7
Excellent
10.0
Excellent
8.5
Pros: Our children gifted us a weekend away at the Oakes Inn. Upon arrival Saturday night, we had a slight wait to check in, a number of others checking in as well. Our room was immediately ready. We took one of three elevators to our floor and entered the room. The room itself was very clean and well laid out, reasonably well appointed as well. Being on the 4th floor we had a limited view of Niagara Falls, but the rooms do all face the falls. We were a good distance away from the elevators so noise was very miminal. They design of the elevators is actual very good, they are located athe front of the building while the rooms are at the back, so all shouldbe relatively quiet. The pool and hot tub, were clean and functioning and were vacant when my wife and I went to use them. Towels were available, but the next 4-5 guests would have had to do without. Breakfast was included with our package, it was served at the attached Appleby's restaurant. The food was served quickly and was hot and fresh. The location was great if you wanted to walk next door to the casino (which many were doing) or walk down to the falls. Lots of entertainment and restaurants nearby to keep you busy. We'd be happy to return to this hotel again any time. Four stars from us.
Excellent
9.4
Good
6.0
Excellent
9.4
Okay
4.2
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Cons: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.
Mediocre
3.7
Pros: The only good thing was you were close to lots of fun stuff in Niagara Falls and could "kind of" see the falls from your window. (4th level)
Cons: They "upgraded" us in a room with a king sized bed that was actually a double bed made up for one adult. We had to call down twice for extra pillows. They actually put us in a wheelchair accessible room 421 with no tub, grab bars everywhere, and a chair in the shower. The water gets everywhere in the bathroom because there is no lip to keep the water in when we put the white towel on the floor to stop the water it turned black underneath from??? Dirty floors. There is no fan in the bathroom to remove the steam so when you shower it gets really hot and hard to breathe. Then, after you run the water there is this terrible rattling sound in the wall the pipes make. The dresser drawers are broken and hazards and never stay shut. When this was brought to the attention of staff upon checkout they basically apologized and said that "well we upgraded you, we would have put you on ground level outside in the motel next door with booking.com" because we only paid $265 for the night.. Who knew that the shitty motel next door to the hotel was actually a part of the hotel. It looks like somewhere you go to get murdered not a place you spend $300 bucks to stay. I suggest save your money and go somewhere else. Would only be worth it to spend maybe $50 but parking in itself is $25.
Good
7.4
Pros: We Liked: The Location - very convenient to be so close to the falls, it only takes a few minutes to get down to the falls by taking the lift (it's totally worth the $7 per person for an all day pass to avoid walking back up the huge hill on the other side.) The Large Room - for the price, which was the best we found, we had a very large room - larger than most we've stayed probably ever. The Actual Look Of The Hotel - very professional and new looking, but not so uptight like Embassy Suites (I went in to redeem a Groupon and it was like high high end professional - too much for us). Breakfast - the hotel doesn't have a restaurant in it. They do, however, provide you with breakfast certificates for each of your days you stay for the Applebee's immediately next door (less than 30 second walk from the front of the hotel - practically connected). It is a set breakfast - coffee/hot tea with orange juice, scrambled eggs, 2 sausage links, 2-3 slices of bacon, toast w/butter&jelly-which was delicious- and breakfast potatoes. It was a great breakfast to be included for each guest for each night of your stay! Just remember that your tip isn't included in that, so tip your waitress! :) Overall, I'm glad that I was able to find this hotel at this price. We were able to do much more with the extra money we saved, including buying the Adventure Pass that includes numerous activities to do. We did have a good time and didn't have really any issues with the hotel staff or room (besides the beds). I would recommend this hotel, but I'd really consider the last sentence of my "Dislike" info...
Cons: We Disliked: The Beds - They're the most uncomfortable we've ever slept on - ever. Wifi - When I booked the hotel, it said that there was internet, and wifi that was available with a surcharge. I understood this as several hotels make you pay for wifi, but give you a jack in the room for free. I just brought my portable wifi router which I've used before. Unfortunately there wasn't any jack, and I was forced to buy the wifi ($10CAN + ~$2CAN for some improvement fee). The Bathroom - very small, but functional. Would have wished for additional settings on the shower head, but it really only had one. It did, however, have GREAT water pressure - almost on the edge of too much but we liked it. Even with these issues, they didn't impact our trip that much. We were certainly happy to return to our beds and get a great night sleep. Maybe pack one of those memory foam toppers next time?
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.0
Good
6.3
Excellent
10.0
Mediocre
2.5
Excellent
9.1
Okay
5.4
Okay
4.8
Pros: free breakfast
Cons: I reserved a falls-side view, I went to the hotel really early to request a higher floor, they told me to come back around 3 pm. When I come back to get a room, I got the worst falls-side view, with no view of the river at all, it was on second floor I got parking view and some of the river which was covered by trees so could't see much. I am very disappointed as I was planning this trip to have a nice view as I thought will be, I guess I was wrong. And the furniture was so bad in this room, the coat rack was in the room, the tv stand was so bad, it was a big bulky cabinet that covered the view of the tv, you could watch tv only from the bed there is no angle view
Excellent
8.0
Good
6.0
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.
Excellent
8.0
Pros: Location is great. Lots to do in the immediate area that is in walking distance. I loved ditching the car and exploring on foot. Very touristy, but fine when that's what you are looking for (and we had teen kids with us who wanted things to do).
Cons: The hotel room was fine, though the rest of the hotel is pretty middle-of-the-row. Staff quite friendly and competent, just not very classy entrance, no bar/restaurant that I saw - but there are plenty around. NOTE: the difference between "Falls Side" and "Falls View" (high enough floor to see over the nearby trees). Our room was only Falls Side, but we DID have a falls view because it was winter and the trees were bare. We'd have had a view of nothing but the parking lot and trees had it been summer.
Okay
4.8
Pros: Hotel has two types of room (Traditional and Renovated rooms). Traditional rooms are jail cells. Make sure to confirm with hotel that the room you are getting is Renovated room and not the traditional room.
Cons: Front desk was rude. They told me all the rooms are full and they cannot do anything. we arrived bit earlier as I was driving from USA. Front desk told me to wait until 3PM for the room instead of accommodating me at 2PM and they don't care how tired the guest is when they reach there after 8 hour drive.
Excellent
10.0
Pros: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.
Okay
4.3
Pros: View of the falls
Cons: Dirtiness of. At petting, fact that it was under construction, no comfortable Libby area, desk help was terse
Mediocre
2.0
Cons: We booked a falls view and instead were put in a motel section with a view of a parking lot. The room was very hot, there were stains on the ceiling. When asked to be changed to a falls view room they simply moved us across the hall. Definitely not worth the 200$ Canadian for this stay
Good
7.3
Pros: Location and view are great, rooms are ok sized. Parking close by not free but ok priced.
Cons: Hotel rooms, could be a bit more updated. Views onto the falls is great! Don't book a breakfast in advance! I had it booked in advance, but it was so poorly done I ate just about nothing from it. After we complained we where directed to another BBQ Redtaurant across the Street. But it was barley better there. Go eat some where else!!!
Okay
4.0
Pros: good location, but no room view of falls like implied, . you have to hand carry all luggage to room, no bellboys no dolly,no security, anyone can walk in stairs door in to hotel, had to park in casino to avoid 2p dollar charge is ridiculous to charge guests to park.example springhill marriot where we are now is clean beautiful no wifi charge, free parking nice free breakfast ,oaks has no breakfast
Good
7.4
Pros: The location was great you can walk right down to the falls in the morning and many other attractions were close by too. The Casino is 100 yards away park there it is less then half the cost. Staff and overall cleanliness was positive.
Cons: Falls view wasn't impressive, we were on the 8th floor but there were still trees in the way of the view. If they are going to charge additional for falls view it should be the 10th floor or higher considering the trees.
Excellent
8.0
Pros: The price we received threw Kayak was for a non Falls view room 2nd floor. we upgraded to the 15th. and were very happy we did . The view was fantastic and along with the Jacuzzi tub... It made our 2nd. Honeymoon great...
Okay
4.0
Pros: Restaurants and places nearby
Cons: Attitude of the personnel and so negative and not very helpful at all!!!
Mediocre
3.7
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Cons: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
Excellent
9.1
Pros: Loved the view from our room!!!
Cons: The beds were uncomfortable, and the sheets were dirty!!!
Excellent
8.5
Pros: The Oakes is centrally located to many food options, casino, and the incline railway. We really enjoyed being able to walk within minutes to whatever activities we wanted to participate in. The staff was also very nice. But above all, the view from the window was amazing.
Cons: The building itself is a bit dated but very much a decent value if you're not looking for fancy rooms and room service.
Good
7.4
Pros: The view
Cons: Room was a bit outdated for price. Bed linens could be nicer
Mediocre
2.0
Pros: Nothing
Cons: Everything
Okay
4.0
Pros: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.
Cons: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.
Excellent
8.8
Pros: Friendly staff, nice location , quiet room except the air conditioner
Cons: Noisy air conditioner
Good
7.4
Pros: Excellent view great price
Good
7.4
Pros: Great renovations to lobby and rooms
Cons: They need to upgrade the beds and get bigger tvs
Good
6.0
Pros: Decent.
Cons: Was ok until elevator was out of order. Only has 2 elevators. One was out and we people had to wait up to 30 min to get in the only working elevator.
Excellent
10.0
Pros: Friendly, helpful staff; excellent view of the falls; a true vacation for us
Cons: Can't think of anything!
Okay
4.8
Pros: Nice view of falls. Room looked nice.
Cons: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
Mediocre
2.0
Pros: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.
Cons: No wife, paid hotel price-- was sent to a motel next door
Excellent
9.7
Pros: The hotel was very clean as soon as we got there we where met with expierenced people working the front desk took 5 minutes to check in we asked for extra towels they where brought right up.the room was great what a view the hot tub worked great and was cleaned really good by Michele .this was a great expierence and my girlfriend and myself loved our time at the oaks and would come again.
Cons: Everything
Excellent
10.0
Pros: The location, location, location. One block away from the Incline. Easy walk to the Casino and everything else. Great value!
Boasting an unrivaled location overlooking Niagara Falls, Sheraton on the Falls Hotel welcomes guests with CAA Four Diamond accommodations, thoughtful amenities and anticipatory service. Nestled across from Niagara Falls, in the midst of the popular tourist area, we provide intimate access to the area's top attractions; take your chances at Casino Niagara or bring the family for a day of fun at Fallsview Waterpark. Setting the tone for relaxation and productivity, our guest rooms and suites feature high-speed Wi-Fi, plush bedding and scenic views of the falls. Reenergize with a visit to our pools or fitness centre, refuel in our variety of unique dining destinations or revitalize with a massage at our spa overlooking Niagara Falls. Boasting nearly 45,000 square feet of venue space, our hotel is also an inspired choice for a meeting, wedding or special event in Ontario. Whatever brings you to this part of Canada, you'll enjoy an inimitable travel experience at Sheraton on the Falls Hotel.
Overall 7.8 Good
Based on 4,428 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Good
7.4
Excellent
9.1
Excellent
8.5
Excellent
9.1
Okay
4.0
Excellent
9.7
Excellent
10.0
Good
6.5
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.4
Okay
4.0
Okay
5.7
Excellent
9.1
Good
6.0
Excellent
10.0
Good
6.8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
10.0
Excellent
8.2
Excellent
8.0
Good
6.8
Okay
5.1
Excellent
9.6
Excellent
10.0
Excellent
8.8
Good
6.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Pros: your front desk staff are very friendly but the gentleman who are suppose to help with your questions about parking or bus passes was so rude and didn't have no clue in what he was talking about . We asked about the charges for parking and he told us $20 - $30 a day. When we make a comment about being told when we used our players card in the casino we had free parking, he raised his voice loud enough for other guest to hear him he said it was not free and it would be on our bill. When we left the hotel and swiped the players card it was free.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: We loved how quiet, peaceful and relaxing it was. The room was beautiful, clean and serene. The staff was very friendly and helpful.
Cons: We didn't like that we were not aware of the $25 per night parking fee. It made no mention of that when we booked our stay. Infact, under ammenities it says "parking" as one of the availabilities. We assumed that to be included in the price. That was a little disappointing as that added a good chunk to our cost.
Excellent
10.0
Pros: Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
Cons: I'm still trying to come up with something.
Excellent
9.7
Pros: Location and view from room was amazing! We loved being able to watch the fireworks in PJs from the comfort of our room. Received early check-in (very grateful!). Room was clean and updated nicely.
Cons: It’s pricey!! But worth the splurge for the location, view, and experience.
Excellent
10.0
Pros: Clean rooms, clean spacious bathroom, great breakfast buffet, friendly staff, great outdoor pool - awesome view of the falls, great location - everything is walking distance, starbucks at lobby, fast check-in and check-out
Cons: concierge glanced at us, maybe saw we're not Canadian (he was), glanced right back down at what he was doing. male staff behind him realized other guy was choosing not to attend to us, so he greeted us and asked us what we needed and proceeded to help us out. tsk tsk. this tiny bit was the only negative thing. shame on that dude.
Excellent
9.7
Pros: The hotel was nice and clean. Staff were very friendly and helpful.
Okay
5.7
Pros: The floor to ceiling window is lovely, and the fact that the window actually opens.
Cons: Our room was described as having an uninterrupted view of the falls, and while it was beautiful, the falls were only visible if sitting on the couch and looking at a sharp angle. The room was way too expensive for the general quality, while it was clean, the decor is lifeless, drab, and outdated.
Excellent
10.0
Pros: The room, the view, the tub, the food, the location and the staff!
Cons: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening
Excellent
9.1
Pros: With a water park, friendly staff and plenty to do this is an excellent place to take kids. Buffet dinners are a highlight of the day.
Cons: Strange no fans in the bathroom.
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
Excellent
10.0
Pros: The fallsview room was great, it was really clean and the view was amazing.
Excellent
8.8
Pros: The view from our room was fantastic! The room was spacious and comfortable and the fireplace offered some unexpected romance. The staff was friendly when checking in and out. Close proximity to several attractions.
Cons: Slow, small elevators that were often already full. The price for self parking seemed a bit high, considering the price of the room.
Mediocre
3.1
Pros: Close to Clifton Hill.
Cons: Parking being so far away and 30.00, resort fee. An additional 50.00 after already paying 100.00+ for the room
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 7.8 Good
Based on 1,696 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.1
Excellent
9.1
Good
6.8
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Good
7.0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Okay
5.4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
Excellent
10.0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
Excellent
8.0
Cons: Breakfast was horrible.
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Located in Niagara Falls, Glengate Hotel & Suites is in the entertainment district, within a 5-minute drive of Skylon Tower and Niagara Falls State Park. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 7.7 Good
Based on 1,664 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Okay
4.8
Pros: The beds were OK.
Cons: The staff didn't know the TV channel selections. When asked was given an outdated crib sheet. The bath/shower was a safety risk. No hand bars and the bottom of the tub was too slippery to stand on.
Okay
4.6
Pros: Nothing
Cons: I did not like the bathroom the tub was dirty needed bleaching I did not like the carpet it needed to be replaced I did not like the bed it needed to be replaced I did not like the balcony it was dirty & gloomy & you looked right into a wall
Excellent
8.8
Pros: Great staff. Very attentive and informative. Good knowledge of the area. Great room size.
Good
7.4
Pros: bathroom
Cons: breakfast
Excellent
8.0
Pros: room is big and the staff are freindly
Cons: parking is little small
Excellent
8.0
Pros: This hotel was a decent place to stay for the price and I honestly have no really big complaints about it. The rooms were spacious. The bed was comfortable. The air conditioning unit worked well. All around good job.
Cons: The only things that I could honestly say we're a negative on the trip was that there was no microwave in the room and that there could be more TV channels for night time usage.
The Comfort Inn Fallsview is in the heart of the Fallsview district and is across the street from the Fallsview Casino and steps away from the Falls Incline Railway and Horseshoe Falls. Guest rooms have coffee makers, hair dryers and TVs with a free movie channel. Lunch, dinner and live entertainment can be enjoyed at one of our two restaurants. Additional hotel amenities include free hot breakfast, free high speed Internet, Indoor heated pool with hot tub, outdoor pool with hot tub and sundeck. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day.
Overall 7.6 Good
Based on 3,599 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Good
7.1
Excellent
8.0
Okay
5.7
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Cons: I wish the pictures were actual pictures
Okay
4.2
Pros: It was close to the falls
Cons: Breakfast is gross and there was a prostitute on meth making racial jokes about the poor housekeeping staff to their faces. No staff to be seen but when we checked in the chick at the desk tried to hose us for parking fees before I HAD TO ASK HER HOW MUCH IT WAS. That's a tacky trick and 12 bucks for parking is a damn joke. Would stay again for only less than $40 otherwise move on
Excellent
10.0
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Cons: Nothing
Good
7.7
Pros: Staff very helpful/courteous
Okay
5.1
Pros: Queens bed too small
Excellent
10.0
Pros: Everything
Cons: Nothing
Good
6.8
Cons: I did not like the fact that we had to walk outside to get to our room. The front desk is located in a diffent building that was not accessible without walking outside.
Okay
5.4
Pros: Was close to the falls.
Cons: Place was very run down and in needing of repairs. Pool was broken. Staff who checked us in wasn't friendly and seemed annoyed with his job.
Good
6.2
Cons: Crowded breakfast. Hot hallways. Bad room location.
Good
6.0
Pros: I liked that it was close to everything, to include the falls.
Cons: There was refrig or microwave in the room, a bit of a downer.
Excellent
8.0
Pros: The staff was very friendly and helpful. The front desk gave us a room apparently with a toilet that was a little rocky and by the time we got up to our room the maid had already had staff fixing it. The room was small but very clean. It was also within walking distance of the falls and most of the other sites in Niagara Falls. Very reasonably priced.
Cons: The hotel stay comes with free breakfast which is very nice. It's served from 6-9am, but if you don't get there by 7:30 or so, the room breakfast is served in is too full and there is a line out the door. Other than that, nothing to complain about.
Good
7.1
Pros: Close to the falls; easy walk. Free breakfast Excellent service and friendly staff Comfortable rooms
Cons: The water did not work in the morning during our stay and it seemed to be out for the whole building. This was obviously a fluke, and they reimbursed our parking charge for the inconvenience, but it did adversely affect our stay.
Excellent
8.0
Pros: Great location. Nice room for the price.
Cons: Breakfast room is cramped and limited food choices. Air conditioner unit a bit noisy.
Four Points by Sheraton Niagara Falls Fallsview welcomes travelers to Ontario, Canada with friendly service, thoughtful amenities and impressive views. The hotel is on the Fallsview Strip, near Niagara's famous Waterfalls, the Scotiabank Convention Centre and Seneca Niagara Casino. Connected to the Fallsview Casino and Niagara Entertainment Center by a glass walkway, entertainment is just steps away. Our recently renovated hotel offers guest rooms and suites filled with amenities; many have views of the Falls. Stay connected with free Wi-Fi, or relax at the resort-style indoor pool or gym. From our lobby and guest rooms to our popular on-site restaurants and Starbucks cafe, we have a unique hotel for discerning travelers. Couples can head down to Yuk Yuks Comedy Club for live entertainment, while families can share the ultimate arcade experience at Niagara Falls Fun Zone, both located in the hotel. Settle in for a great stay and breathtaking views at Four Points by Sheraton Niagara Falls Fallsview.
Overall 7.6 Good
Based on 2,218 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly. The desk clerk explained everything very well and the room was very spacious and well presented. It was only when we opened the curtains that we noticed the view of the falls which was stunning. The shower was amazing, powerful and felt like a massage for my shoulder. The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome. The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Cons: There was nothing I didn’t like, great place, fully recommended
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
Excellent
9.1
Excellent
9.7
Excellent
10.0
Good
7.3
Excellent
8.0
Excellent
8.0
Good
7.7
Good
6.2
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
5.6
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
8.0
Excellent
8.0
Excellent
8.2
Okay
4.0
Cons: beds roll to the center. parking fees were a surprise. my wife was bitten by bugs the first night. pay for parking and park only to have a parking attendant tell you you cant park there and put you in another part of the lot.
Excellent
10.0
Cons: We paid the extra money for valet service, but we were surprised to find an additional $35 fee for taxes on our bill (beyond the $25 for the valet) when we checked out.
Excellent
9.3
Pros: The location of the hotel to the American and Horseshoe Falls was great. There are plenty of great dining choices within a 5 minute walk. The beds were very comfortable and or room was huge. The staff was friendly and helpful. We will stay there again!
Good
6.2
Pros: Room was okay.
Cons: I couldn't find the value for money here. The overall layout of the rooms was confusing. Several different elevators that were poorly signed to get to a specific area in the hotel. It was very apparent as other guests were just as confused. When I went back to clarify which elevator I needed the front desk person was clearly agitated by my confusion.
Excellent
8.5
Pros: Very Very VERY comfy beds and right in the middle of the upper falls activities. If you want to do something away from Clifton Hills it is a great place. Restaurants in the building, arcade in the basement and a walkway to the Casino across the street
Cons: $18 to $25 for parking was not mentioned in the pricing and of for that additional cost we could have stayed at the Sheraton down the road with a view of the falls. Not a bargain at all.
Excellent
8.5
Cons: have to pay for parking
Excellent
10.0
Pros: Very nice hotel, great for mature couple.
Excellent
10.0
Pros: Pete the concierge was incredible ! He helped make ioyr stay that much better With excellent suggestions and advice to make our trip better. He even recommended a local market where we could buy a Canadian specialty food and he was right on the money !
Excellent
8.2
Pros: Easy access to casino. Good location for sightseeing and activities.
Cons: No refrigerator in room. $20 a night for a fridge is dumb.
Excellent
10.0
Pros: The room was awesome and had a great view of the falls
Cons: Don't have any smoking rooms also didn't have completely bubbles for the juckuzy
Good
7.4
Pros: The staff at front desk are very friendly
Cons: Noise complaints for closing the door a few times. And fire alarm went off a few times around 4am disturbing sleep. There's no fridge.
Excellent
8.5
Pros: Proximity to everything including the trolly bus stops right outside the door.
Cons: No in room refrigerator
Excellent
10.0
Pros: Parking attendant was very helpful on arrival. Front desk employees were helpful and courteous. Location to attractions. Room condition. Comfy bed. I'll stay again when I am in the area.
Cons: Breakfast at the IHOP was expensive, not sure if it's associated with Sheraton or just happens to be next door.
Excellent
10.0
Pros: The view!
Cons: Nothing
Excellent
8.0
Pros: Rooms were pretty spacious and staff were very polite.
Cons: Parking was very expensive, better value to just eat outside the hotel
Good
6.5
Cons: Self parking wasn't near and soap wasn't full
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.5 Good
Based on 14,370 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Pros: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!
Cons: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.
Okay
5.7
Pros: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.
Cons: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.
Excellent
9.7
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Okay
5.4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Excellent
8.2
Good
7.4
Excellent
9.1
Good
6.2
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Good
7.7
Good
6.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Mediocre
3.7
Excellent
8.2
Excellent
10.0
Good
7.4
Excellent
9.7
Mediocre
2.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.5
Okay
4.5
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
Okay
4.2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Good
7.1
Pros: Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great.
Cons: Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
Good
6.5
Excellent
10.0
Excellent
9.7
When you stay at Americana Waterpark Resort and Spa in Niagara Falls, you'll be in the suburbs, a 1-minute drive from Lundy's Lane and 6 minutes from Fallsview Casino. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 1,015 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.5
Excellent
8.0
Excellent
8.5
Pros: We took a 3 year old and 5 year old. They loved it. Bright sunny facility. Wave pool was awesome. kiddy area worked well and there were nice long tube slides. Although hotel facility was somewhat dated, the rooms were large and clean. Everything worked well
Good
6.0
Pros: Very friendly staff and water park admussion
Cons: Carpet felt unclean and wet, uncomfortable sheets, very basic amenities
Okay
4.0
Pros: The 2 person hot tub was the highlight, once the staff cleaned it properly of the previous users hair and lint. We liked the location of the Hotel, we liked that it was close to Clifton Hills but far enough away so it was quiet at night. The Waterpark was also a fun feature. I haven't rode a water slide in years.
Cons: I didn't like that the on site resto was operating at half capacity as they are renovating for a Boston Pizza. Also, we found that we did not get our money's worth considering what we payed
Excellent
10.0
Cons: Parking was problematic but staff assisted as much as they could.
Okay
5.7
Pros: Convenient location. Short drive to the Falls and the Clifton Hill attractions.
Cons: Even though the hotel is not downtown and has a huge parking lot, they charge $16.95 a night for parking. Given it's suburban location I would have expected free parking. In addition, the water park is very basic. Only the tube slide was good and there wasn't much variety. As far as water parks go this one is not great. Few options for bigger slides.
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Welcome to Embassy Suites by Hilton Niagara Falls-Fallsview, the closest hotel to Niagara Falls and next to Fallsview Casino. Be astounded by spectacular views from the huge windows in our two-room suites overlooking this beautiful landmark. Expect an unforgettable stay at our modern hotel with excellent service, a friendly multi-lingual staff and more space for family and work. Our Ontario, Canada hotel is only 40 minutes from the Greater Buffalo International Airport. Expect a private bedroom and separate living room, a refrigerator, microwave, WiFi, hair dryer and two televisions with cable channels and in-suite movies. Executive suites at this Niagara Falls, Canada hotel have full views of the Falls and a full-sized sofa bed. Plan your wedding or business event in our 10,000 sq. ft. event space with the stunning Niagara Falls as your backdrop. Conference rooms include A/V components and interconnecting screens with simultaneous display LCD projectors. Work in our complimentary 24-hour BusinessLink business center with WiFi and mobile printing. Relish a daily complimentary made-to-order breakfast and our complimentary Evening Reception that includes two alcoholic drinks and snacks. Enjoy a meal onsite at the Keg Steakhouse + Bar overlooking the Falls, or sample delicious desserts in TGI Friday's. Exercise in the complimentary fitness center at our hotel, and unwind in our indoor pool, whirlpool and video arcade. Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 7.4 Good
Based on 6,794 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent. Would love to stay again
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Excellent
9.4
Okay
5.1
Excellent
8.0
Okay
5.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
9.7
Excellent
10.0
Good
7.7
Excellent
8.5
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
8.5
Okay
5.7
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: The view was amazing! The room was gigantic, the hot tub awesome, the massage chair incredible. The room very roomy.
Cons: The breakfast was so crowded and a mess!! We hot there early but it is no joke if you dont make it to breakfast before 8am expect a long 45 min wait to be seated. We got there early and had a good view of falls but by 830 it was crowded by the time we left it was packed a long 45 min wait line outside to get into restaurant. First thing they do is they give you a slip that shows the times breakfast is not crowded go early.
Excellent
8.0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Excellent
10.0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
9.7
Pros: They hotel is great for families with children. The suites gave our daughter her own quiet space away from her snoring father :) The pool was great. We are always up early with our little girl, so never had a wait for breakfast. The staff was very helpful. We did pay extra to park our car at the hotel (self park is really a shuttle to a secure lot).
Cons: The elevator waits were a bit crazy at times. We would ride them up just so that there was room to get on.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Good
7.1
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Excellent
9.1
Pros: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Excellent
9.7
Pros: Spacious accommodation and the view was exceptional
Cons: Breakfast during covid was very limited
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Good
6.2
Cons: Place was under renovation when we were there, I find it hard paying top dollar going into a restaurant like The Keg with unfinished walls and drywall showing and the lights for the elevator hanging out of the wall.
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Good
6.0
Pros: Spacious room Nice breakfast
Cons: Didn't like that there is no tunnel or bridge to get directly to casino Pool way too cold (especially for small kids) Valet area too crowded for drop off or pick up Only able to use 1 door for entering or exiting premises Starbucks way too expensive at the location
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Excellent
10.0
Pros: Well kept Great Staff Breakfast included Happy Hour included Spectacular views Would definitely stay there again. Well staffed and everyone was above and beyond helpful.
Cons: High Volume hotel Parking garage additional fees + valet Long elevator lines Long breakfast lines Long Happy Hour lines Since it is high volume and probably booked most of the time the lines can be long. The hotel tries to prepare you for this by posting what times are the best to avoid the longest lines. Only hidden fees were the parking issues.
Excellent
8.8
Pros: Excellent location close to the falls Very friendly staff Very clean modern hotel Good included breakfast
Cons: Long waits for elevators, especially at breakfast and evening Cost of valet parking - should have self park option. It also should be advertised better. Poor selection of reception snacks compared with other Embassy Suites - shouldn't advertise.
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
Excellent
8.0
Cons: Plumbing was not good. Hot tub dripped constantly. Shower head could not be adjusted no matter what we did. Toilet flush handle felt very flimsy and seemed like it would break at any time.
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
A stay at The Tower Hotel Fallsview places you in the heart of Niagara Falls, within a 10-minute walk of Fallsview Casino and Scotiabank Convention Centre. Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 3,049 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
8.2
Excellent
8.2
Pros: view+location are great
Cons: 2 clowns at reception- 1 was checking in somebody else other was engrossed in his computer screen-we stood in front of him for 10 minutes without him saying a word while he stared at his screen and occasionally spoke with the other reception fool finally the other guy got checked in, and the clown who checked him in then checked us in parking is $45-they take your car somewhere else (valet BS) IHOP restaurant upstairs has great view-$20 for a burger $25 for french toast etc- absurd prices only top 5 floors out of 30 have rooms-rest is just an empty tower
Excellent
8.0
Okay
5.4
Cons: Hotel a bit dstedv
Excellent
10.0
Pros: I loved the view. The view the hotel provides of Niagra is absolutely beautiful. The service and the cafe was great and housekeeping was also wonderful.
Cons: The only thing I didn't like is the room could use some new funiture. I loved the decor of the room but there was some things that needed too be replaced.
Excellent
9.7
Pros: The free valet that came with the affordable parking was great - he doubled as a concierge letting me know about the fireworks that I was able to watch from the window of my room on the 30th floor. (I have never been above the fireworks before. It was beautiful. I had a free upgrade to a falls view which was a delight. The room was clean and comfortable - the shower was great which is always a relief. A huge bank of windows overlooked the US falls and part of the CDN falls for gorgeous sunrise misty mornings. The location was within walking distance of, well, everything.
Cons: I wish the restaurant had been open on Monday night.
Excellent
10.0
Pros: the staff upgraded our room when we arrived with a stunning view of both falls our room was clean ad the bed was comfy. staff were polite friendly and always there to help
Cons: everything was amazing nothing to not like thanks tower staff for the amazing experience
Excellent
9.7
Pros: The view from 2802 was amazing. The bed was the most comfortable we have slept in. The sound of the falls just lulls you right to sleep. The staff was very friendly and helpful. The rooms are small, but the view was HUGE. This the perfect spot for a romantic get away, young or old. Some of our best photos of the falls were taken right from our room. Well worth the price. We will highly recommend this to our friends.
Cons: No coffee pot in the room. But there is a Starbucks very close.
Good
7.7
Pros: Friendly, organized and responsive staff. Great location.
Cons: Dated facilities, thin walls
Excellent
9.7
Pros: The Hotel is really central and it's a great place to stay. The staff is really friendly. We booked a city view room and got one with a little bit of a falls view. That made us really happy. The room is pretty nice.
Cons: Everything seems kind of old. The elevators make creepy noises sometimes. This place has no activities or a pool. A indoor pool would make it perfect.
When you stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel in Niagara Falls, you'll be in the business district, just steps from Oakes Garden Theatre and 3 minutes by foot from Casino Niagara. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Niagara Falls? This hotel has facilities measuring 7578 square feet (704 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 1,985 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Pros: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.
Cons: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.
Excellent
9.7
Pros: Loved the friendly and knowledgeable staff, loved the view, loved the elegance of the hotel. Loved the location and the easy access to so many attractions.
Cons: The bathroom door did not fit exactly right so it had to be "pushed" shut, and it also did not have a lock on it. The toilet paper holder was right beside you, into your shoulder. There was also a small round mirror hanging on the side wall of the bathroom that was not in a good position to use it. I think that hotels.com and the Crown Plaza need to be in better sync with what is charged originally and what will be charged at the hotel. Small issue there but was resolved quickly. Just to be sure the guests have NO surprises on the final bill.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
10.0
Good
7.4
Pros: Helpful staff, great location and view.
Cons: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Good
7.7
Excellent
8.0
Pros: Nice clean place
Cons: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
Okay
5.1
Pros: Nice old hotel Great restaurant.
Cons: Room smelled like smoke, very high price for a low quality room looking into a gravel roof. Yes I could see the falls behind the exhaust fan. Overpriced felt ripped off.
Excellent
8.0
Pros: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.
Excellent
8.0
Pros: They were very accommodating and helpful. The rooms had a nice view of the falls. The restaurant is very good on the 10th floor.
Cons: Make sure you understand what all is included with your bill. Make sure that there is no hidden fees. No mini fridge Parking is $25 American a night.
Excellent
8.0
Pros: Staff was very nice.
Cons: King size room was way too small.
Mediocre
2.2
Pros: Location
Cons: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.
Good
6.0
Pros: Location. Connection to other facilities like the casino and Hard Rock Cafe.
Cons: The room was very tiny. Barely fit 2 people. There was no room for luggage. The sink backed up and the phone didn't work to call the front desk.
Excellent
8.5
Pros: Location was amazing. Close to everything. Clean. Nice room. Great view.
Cons: The breakfasts was not very good.
Okay
4.8
Cons: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
Mediocre
2.5
Pros: Nothing
Cons: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working
Excellent
9.4
Pros: Great location!
Cons: Carpet throughout hotel is getting old.
Good
6.8
Pros: The view from restaurant
Cons: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Good
6.0
Pros: Room was upgraded and clean.
Cons: Room was smaller than we expected, for the price we paid.
Excellent
10.0
Pros: I traveled to Crowne Plaza Niagara Falls with my friend. Such a nice hotel, with amazing staff. The front desk was so helpful. If you had a question, they had an answer. Totally would recommend this hotel to anyone visiting Niagara!
Good
7.4
Pros: 20 minute walk to the falls. Great view from the restaurant at the top.
Cons: Name is misleading; our room overlooked the indoor swimming pool. Pricey, even breakfast.
Conveniently located off Highway 405 in the heart of Niagara Falls, this Ramada Plaza Niagara Falls hotel is across from Canada One Factory Outlet Mall, and near the beautiful Niagara Wine Region and Casino Niagara. Journey behind the falls or take the Maid of the Mist tour at Niagara Falls, only 3 kilometers away, or take a short drive to Toronto or downtown Buffalo. After an exciting day, refresh at this hotel with complimentary wireless Internet access, outdoor and heated indoor pools, on-site sports restaurant as well as the Meat Market Niagara which is serving high quality food at affordable prices, reservations required, dry cleaning services, meeting rooms and business center with audio/visual equipment, fax and copy services. Parking is available for a small fee. Guest room amenities include coffee-maker, hairdryer, iron and ironing board. Suites, smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this hotel. There is no charge for children 17 and under with an adult.
Overall 6.7 Good
Based on 1,296 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Good
6.0
Okay
5.1
Excellent
10.0
Excellent
10.0
Excellent
8.5
Okay
4.2
Excellent
8.0
Pros: 10 min drive to the falls, room was very big (king bed suite)
Cons: No breakfast, paying parking fee plus other fee's added up to $45 besides our night stay
Okay
4.2
Pros: Good comfortable beds
Cons: No breakfast included, charge 20 for parking a night. Resort fees. Add to your price when shopping. A room that you think you got a great deal, you really don’t. Hotel needs a clean job. Windows have never been cleaned since it was built.
Good
6.0
Pros: Clean. Beds were comfy
Cons: The facility fees at the end. Especially when you didn't use what they were charging you for.
Mediocre
3.6
Pros: Location.
Cons: The shower tiles weren't cleaned well. Some have molds. Staff that checked us in is not very helpful. One of the buildings doesn't have an elevator.
Okay
5.4
Cons: $20 parking not mentioned on kayak $6 resort fee not mentioned on kayak
Okay
4.0
Pros: If you stay here make sure you get booked in the newer building. Our room was located in the building that has not been updated. The room was moldy smelling. Carpet was damp. My suitcase smelled like mold from being on the carpet for two days. Staff was very nice and beds we're comfy.
Cons: Moldy room
Good
7.4
Pros: The hotel is ok. If you need a place just to sleep, this hotel is good for that.
Cons: I didn't like that there was fee for the parking.
Okay
4.5
Pros: The bed was very comfortable. That's about all that was good about our stay. Front desk staff were understanding and very pleasant.
Cons: Before even going into the room we saw it is very close to the laundry room. But being on a schedule we didn't have time to wait in the busy line to be told they have no other rooms. Couldn't be that bad though right? Between the inconsiderate housekeeping staff speaking to each other at near yelling volume at 7:30am and banging laundry bins going back and forth, I can't understand how the hotel books people in that room. I am a solid sleeper and even I woke up to the noise. Next was the shower bath...the water didn't drain fast enough so the water was up to the ankles by the time you're finished. And remember this is a family hotel. Sometimes there will be sports teams staying. If you are looking to visit Niagara Falls as a couples getaway, book a more expensive hotel closer to the falls. This Ramada is a top choice for teams. Remember 233...book a different room if you choose to stay here.
Good
7.3
Pros: Far away enough from the hustle and bustle of the tourist trap, but still have to drive to get to the falls. There is a outlet map across the street from the hotel.
Good
6.0
Pros: It was convenient to take the bus to Niagara from here, however they charge 15$ per night for parking! You don't find out until you get there. Park in the casino or any other place. It's only $5
Days Inn by Wyndham Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 6 minutes by foot from Scotiabank Convention Centre. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 1,556 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.2
Okay
4.5
Pros: the lady at the desk named Tayna was excellent.
Cons: the hotel booked 5 rooms to a group of young boys beside us. They were told that they were not to make a lot of noise, which was far from what they did. 5 calls were made to the front desk from us to have them come down and make these several boys to be quite, the 4th call was made after 2:00am the last call was made after 4:20 am. When we left the room there was garbage in the hall and out side the exit door. We were at the desk after 6:00am and asked for the deposit. The 2 night men on call said that they would not give us the $223.00 because not all of were checking out until 9:00am. I had put the deposit on my debit card and explained I had to leave and the other 5 remaining were over 50 - 77 years old, what were we going to break? They also lied when we were complaining about the number of times calls were made to have the boys be quite or what they should have done was kick them out. Tanya found the calls and told us the 2 night guys lied, also said our deposit should have been given back. We had 2 rooms as you know and one of the rooms was for 2 seventy seven year olds. Out of the 6 of us, none were able to sleep. The 2- 77 year old ladies room was right across the hall from were the boys were hanging out and coming in and out from outside. Horrible experience!!! Room cleanliness was ok. The view was awful, we looked out to an abandoned building or parking lot, not sure what it was. a letter was wrote before we left and a call has been made to "get a room" to get our money back by a suggestion from the morning staff. The night staff were extremely rude!
Okay
4.2
Excellent
10.0
Good
6.5
Excellent
8.0
Okay
5.7
Good
7.7
Pros: Staff were attentive.
Cons: the room is bit old
Excellent
8.0
Pros: Location. The pool.
Cons: A little outdated
Mediocre
2.0
Cons: room smelled really bad and was no way to air it out, was not a good value for our dollar. kayak also does not advertise that their bookings are in US funds. Buyer beware
Mediocre
2.8
Pros: Nothing
Cons: Everything starting from parking to the room I have never been in a hotel that I have to pay for parking... Very bad experience.......
Okay
4.0
Pros: Location was good
Cons: Our room was dingy and dated
Excellent
10.0
Pros: Best value for our money. Very nice staff. Plain and not green at all.
Cons: Pillows were not super but for the price and location it was perfect.
Mediocre
3.7
Pros: Good location. Staff were accommodating when we were not happy with the first room.
Cons: Long line to check in and whenever we went to the front desk. We waited about 25-30 minutes just to check in. Best word to describe the 1st room we were given is "dungeon". 2nd room was nicer.
Okay
5.4
Pros: close walk to the falls
Cons: extra charge for parking per day.. dirty carpets.. "heated" pool seems a bit of a over statement.. my package included a "$50 Food and Beverage Credit" what we got was 2 20$ off coupons, 1 for applebee's and 1 for some steakhouse, you had to spend 40$ to use them.
Good
6.0
Pros: It is only a short walk to the convention center and the falls. Charge for parking at the hotel is cheaper than most in the area.
Cons: I don't like that the pool closes at 8pm, very few amenities -not even free breakfast anymore, no refrigerators or microwaves, have to pay for parking.
Okay
4.0
Cons: I found the rooms to be lacking in up to date amenities and seemed to filled with stale air. Maintenance staff should take a course in how properly repair items. I will not be retuning and I will be recommending that people I know should spend their hard earned money elsewhere.
With a stay at Niagara Lodge & Suites in Niagara Falls, you'll be in the business district, steps from Lundy's Lane and a 5-minute drive from Fallsview Casino. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 5.8 Okay
Based on 1,978 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Good
6.8
Good
6.0
Mediocre
3.7
Okay
4.0
Mediocre
2.2
Pros: Free breakfast was okay. Quick check in and check out. Cheap.
Cons: Rooms smelt disgusting, holes and cracks in walls, stained towels and sheets, cold shower water, air conditioning unit that did not work, dirty floors and walls, dirty pool area.
Mediocre
2.0
Pros: Breakfast was ok
Cons: The staff was very short and didn't care much. The hotel room wasn't clean at all carpet smelled bad and room was so old and run down
Okay
4.2
Pros: The only thing that made the stay worth it was the included breakfast, it was actually pretty good!
Cons: The room was sketchy! There was a dead bug on the bathroom counter and wrappers and dried up food under the beds. The indoor pool had white specks floating around in it, the hot tub was empty, and the doors that said "Keep Doors Shut at All Times" were open with extension cords running from them! The male staff at the front desk were short and to the point. We felt like the hotel staff were doing the bare minimum to get by.
Okay
4.0
Pros: You get what you pay for.
Cons: It's too far from the falls, holes in the walls, paint peeling from the walls. Bath tubs are old and dirty looking. It needs to be updated. So many other reason why not to stay to list.
Good
7.7
Pros: Room avoid size hot tub was great
Cons: AC not working very well no knob to turn on properly Tiles in bathroom ceiling need to be replaced
Okay
5.1
Pros: The free breakfast was good
Cons: The apperance of the room needs to be fixed up. Hole in tiles around the jetted tub, holes under sink in the bathroom, no where for toilet paper to be hung so it sits on the back of the toilet(unsanitary). Needed to change sheets stains on both sets. Workers used same gloves they cleaned in to change out the food.
Good
6.0
Pros: Cheap low-end hotel for a night in Niagara Falls. Hot breakfast with lots of choices.
Cons: $20 fee for taking food out of the complimentary breakfast area, as seen on signs, and confirmed with the staff?!?!? The rooms need to be updated and fixed up.
Okay
4.0
Pros: Very uncomfortable beds the sheets keep falling off because they’re not fitted sheets the towels were a very small that food was very much a mediocre at breakfast
Mediocre
3.1
Pros: I got two rooms went with a big family we were referred to the sister motel A-1 inn. one room was just renovated so it was beautiful. And very comfortable.
Cons: The second room smelled like arm pits. It had brown stains in the bathroom ceiling. The bath tube was falling apart, i didn't want to shower that night. I felt like I was in a horror movie especially because there was no phone. The staff needs to be better at costumer service more professional.
Where to stay in Niagara Falls?
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Accommodations in Niagara Falls
Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park