With a stay at Sterling Inn & Spa - an Ontario's Finest Inn in Niagara Falls, you'll be a 4-minute drive from Skylon Tower and 5 minutes from Niagara Falls State Park. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Best Niagara Falls Hotels near Niagara Falls Tower
Overall 9.1 Excellent
Based on 1,820 reviews
All Reviews
- All Reviews
- Couples
- Families
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff.
The room was great -- large, jacuzzi, nicely furnished.
The front desk people were friendly, informative, and welcoming.
We would return again if we return to Niagara Falls.
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Details
Reviews
Overall 9.1 Excellent
Based on 1,820 reviews
Service
9.0
Vibe
8.8
Comfort
8.6
Room
8.5
Location
8.5
Wellness Area
8.3
Breakfast
7.6
WiFi
4.5
Service
9.1
Room
8.7
Location
8.5
Comfort
8.1
Breakfast
8.0
Value for money
7.2
WiFi
3.4
Service
9.1
Comfort
8.7
Room
8.4
9.7 Excellent
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
8.0 Excellent
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
9.7 Excellent
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
10.0 Excellent
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff.
The room was great -- large, jacuzzi, nicely furnished.
The front desk people were friendly, informative, and welcoming.
We would return again if we return to Niagara Falls.
Cons:
9.7 Excellent
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
Cons:
8.2 Excellent
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
With a stay at Sterling Inn & Spa - an Ontario's Finest Inn in Niagara Falls, you'll be a 4-minute drive from Skylon Tower and 5 minutes from Niagara Falls State Park. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make a splash when you stay in the spacious accommodations at Courtyard Niagara Falls. Providing easy access to many popular attractions in the area including Scotiabank Convention Centre, Clifton Hill and Fallsview Casino, our Ontario, Canada hotel is ideal for long business trips or romantic weekend getaways. Before exploring the beautiful area, get a good night's rest in our spacious rooms with thoughtful amenities such as flat-panel TVs and in-room safes. Take care of work obligations using our ergonomic workstations and free Wi-Fi, then visit one of our on-site restaurants to fuel up with a delicious meal. With The Keg Steakhouse & Bar and T.G.I. Friday's right on-site, our hotel is the perfect place to dine for breakfast, lunch and dinner. Looking to maintain your exercise goals during your trip? Stop by our fitness centre to work up a sweat using our cardio equipment and free weights. Whether you're on your honeymoon or conducting business, celebrate success at Courtyard Niagara Falls.
Overall 8.5 Excellent
Based on 3,158 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great location close to Falls and everything !! Will stay there our next trip
Excellent
9.4
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Mediocre
2.0
Pros: Room was clean
Good
6.8
Pros: Location and cleanliness
Excellent
8.8
Pros: Location and cleanliness.
Good
6.0
Pros: Very nice room, clean and great location.
Excellent
8.0
Excellent
8.5
Pros: Rooms were big
Great view of the city
Walking distance to Niagara falls
King size room had a pool out coach
Excellent
10.0
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Excellent
9.4
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Excellent
8.8
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Excellent
9.7
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Details
Reviews
Overall 8.5 Excellent
Based on 3,158 reviews
Service
8.8
Location
8.8
Wellness Area
8.4
Pool
8.3
Comfort
7.7
Room
7.6
WiFi
6.4
Breakfast
6.2
Value for money
5.8
Service
8.7
Location
8.6
Comfort
7.8
Room
7.3
Breakfast
5.9
Value for money
5.7
Location
8.8
Service
8.4
Pool
8.1
Comfort
7.5
Room
7.4
Breakfast
6.2
Value for money
5.9
WiFi
4.9
Location
8.7
Comfort
7.8
Room
7.2
10.0 Excellent
Pros: Great location close to Falls and everything !! Will stay there our next trip
Cons:
9.4 Excellent
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Cons: Liked everything
2.0 Mediocre
Pros: Room was clean
Cons: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
6.8 Good
Pros: Location and cleanliness
Cons: Parking was added on at the end of stay.
We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
8.8 Excellent
Pros: Location and cleanliness.
Cons: Expensive breakfast and parking
6.0 Good
Pros: Very nice room, clean and great location.
Cons: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
8.0 Excellent
Pros:
Cons: Crowded, one of the rooms had a view of a concrete wall and nothing else.
8.5 Excellent
Pros: Rooms were big
Great view of the city
Walking distance to Niagara falls
King size room had a pool out coach
Cons:
10.0 Excellent
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Cons:
9.4 Excellent
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Cons: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
8.8 Excellent
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Cons: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
9.7 Excellent
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Cons: No issues whatever.
Make a splash when you stay in the spacious accommodations at Courtyard Niagara Falls. Providing easy access to many popular attractions in the area including Scotiabank Convention Centre, Clifton Hill and Fallsview Casino, our Ontario, Canada hotel is ideal for long business trips or romantic weekend getaways. Before exploring the beautiful area, get a good night's rest in our spacious rooms with thoughtful amenities such as flat-panel TVs and in-room safes. Take care of work obligations using our ergonomic workstations and free Wi-Fi, then visit one of our on-site restaurants to fuel up with a delicious meal. With The Keg Steakhouse & Bar and T.G.I. Friday's right on-site, our hotel is the perfect place to dine for breakfast, lunch and dinner. Looking to maintain your exercise goals during your trip? Stop by our fitness centre to work up a sweat using our cardio equipment and free weights. Whether you're on your honeymoon or conducting business, celebrate success at Courtyard Niagara Falls.
Our newly constructed 18 story DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls is just two short blocks from the majestic Horseshoe Falls and American Falls, Niagara Falls in Ontario, Canada. Easy walking distance to one of the natural Wonders of the World. With location-inspired architecture, serene ambiance and upscale hotel amenities, you’ll get a luxurious, full-service Niagara Falls hotel experience. Our resort offers a relaxing, secure environment removed from, but still close to, the high energy pace of all Niagara Falls has to offer. Just 400 yards away is the exciting Niagara Falls Fallsview Casino Entertainment Complex as well as a multitude of dining and shopping options. Our CARE Committee is dedicated to giving back to the community and our DoubleTree Fallsview hotel is one of a few Niagara Falls Hotels awarded a Three Key designation with the Green Key Eco-Rating Program by the Hotel Association of Canada. Ready to plan your Niagara Falls Vacation? Our collection of Niagara Falls hotel packages offer great value for one and two night stays, and an easy way for you to experience all of the Niagara Falls attractions right from your doorstep. The Most Enchanting of the Niagara Falls Hotels - A Sense of Place Referencing the natural elegance of the Frank Lloyd Wright era and the rustic, timeless architecture of a Grand National Park Lodge, our full-service resort provides an environment where you can truly relax and appreciate the beauty of your surroundings. Most guestrooms and suites offer panoramic views of the upper Niagara River, many with fabulous views of the American Falls - making this one of the premiere Niagara Falls hotels. There is also our Ochre Art Gallery, where the DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls proudly displays original artwork inspired by the Canadian outdoors. Our full-service Niagara Falls hotel features: * Central location, two blocks from the Falls * Stylish and relaxed resort feel * Revitalizing AVEDA Day Spa in Niagara Falls * 224 Spacious guestrooms & suites including two room family suites, king parlor suites and deluxe king whirlpool guestrooms with premium views; select Cityview, Riverview or US Fallsview * Decadently comfortable DoubleTree Sweet Dreams beds * All Guestrooms and Suites offer a small in-room refrigerator * 37" Flat Panel Televisions * Indoor heated saltwater kid's splash/family swimming pool * Indoor saltwater two-lane adult lap pool, whirlpool and cedar sauna * Well-equipped fitness facility, with cardio and weight training equipment * Seasonal garden sundeck, with an outdoor hot tub * Complimentary wireless and hard wired high-speed Internet access * Convenient on-site self parking AVEDA Spa = Results + Recovery Let nature work wonders at our Niagara Falls Five Lakes AVEDA Day Spa (View Spa Menu). Utilizing pure aromas that de-stress, products that produce results, and techniques focusing on the power of touch, AVEDA will bring you back towards balance. (To avoid disappointment, spa reservations are suggested in advance of your arrival by calling 905-353-4100.) Niagara Falls Recreation, Tours and Entertainment In addition to the breathtaking Horseshoe Falls and American Falls just two short blocks away, DoubleTree Fallsview hotel is central to endless activities, casino gaming, parklands and Niagara Falls dining options. Meander the beautiful Queen Victoria Parklands. Walk, jog or bike miles of scenic riverfront recreational trails nearby. Enjoy a challenging round on the links at one of the 40 golf courses in the Niagara Falls Region. Test your luck at the Niagara Falls Fallsview Casino Entertainment Complex. Stop by our lobby retail shop for gifts and souvenirs. Our knowledgeable seasonal Tour Desk staff will be happy to assist with any need, interest or desire. The official Niagara Falls Tourist Information Center is located just half a block away
Overall 8.4 Excellent
Based on 1,853 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Good
7.4
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Good
7.7
Pros: It was close to many of the attractions.
Good
6.5
Pros: Well maintained.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Excellent
10.0
Pros: Everything was fantastic
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Details
Reviews
Overall 8.4 Excellent
Based on 1,853 reviews
Pool
8.7
WiFi
8.7
Service
8.2
Location
8.2
Amenities
7.5
Room
7.5
Cleanliness
6.8
Breakfast
4.9
Pool
9.1
Service
8.2
Location
8.1
Room
7.2
Cleanliness
6.9
Breakfast
5.0
Pool
8.8
Service
8.3
Location
8.3
Room
6.9
Cleanliness
6.8
Value for money
5.2
Breakfast
4.4
Room
7.1
6.0 Good
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy
I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
4.8 Okay
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room.
The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before.
Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony.
The breakfast brunch is absolutely not worth the expense.
Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
9.7 Excellent
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
7.4 Good
Pros:
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
8.0 Excellent
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Cons:
10.0 Excellent
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
10.0 Excellent
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
7.7 Good
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
6.5 Good
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
10.0 Excellent
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
10.0 Excellent
Pros: Everything was fantastic
Cons: Nothing
10.0 Excellent
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Cons:
Our newly constructed 18 story DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls is just two short blocks from the majestic Horseshoe Falls and American Falls, Niagara Falls in Ontario, Canada. Easy walking distance to one of the natural Wonders of the World. With location-inspired architecture, serene ambiance and upscale hotel amenities, you’ll get a luxurious, full-service Niagara Falls hotel experience. Our resort offers a relaxing, secure environment removed from, but still close to, the high energy pace of all Niagara Falls has to offer. Just 400 yards away is the exciting Niagara Falls Fallsview Casino Entertainment Complex as well as a multitude of dining and shopping options. Our CARE Committee is dedicated to giving back to the community and our DoubleTree Fallsview hotel is one of a few Niagara Falls Hotels awarded a Three Key designation with the Green Key Eco-Rating Program by the Hotel Association of Canada. Ready to plan your Niagara Falls Vacation? Our collection of Niagara Falls hotel packages offer great value for one and two night stays, and an easy way for you to experience all of the Niagara Falls attractions right from your doorstep. The Most Enchanting of the Niagara Falls Hotels - A Sense of Place Referencing the natural elegance of the Frank Lloyd Wright era and the rustic, timeless architecture of a Grand National Park Lodge, our full-service resort provides an environment where you can truly relax and appreciate the beauty of your surroundings. Most guestrooms and suites offer panoramic views of the upper Niagara River, many with fabulous views of the American Falls - making this one of the premiere Niagara Falls hotels. There is also our Ochre Art Gallery, where the DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls proudly displays original artwork inspired by the Canadian outdoors. Our full-service Niagara Falls hotel features: * Central location, two blocks from the Falls * Stylish and relaxed resort feel * Revitalizing AVEDA Day Spa in Niagara Falls * 224 Spacious guestrooms & suites including two room family suites, king parlor suites and deluxe king whirlpool guestrooms with premium views; select Cityview, Riverview or US Fallsview * Decadently comfortable DoubleTree Sweet Dreams beds * All Guestrooms and Suites offer a small in-room refrigerator * 37" Flat Panel Televisions * Indoor heated saltwater kid's splash/family swimming pool * Indoor saltwater two-lane adult lap pool, whirlpool and cedar sauna * Well-equipped fitness facility, with cardio and weight training equipment * Seasonal garden sundeck, with an outdoor hot tub * Complimentary wireless and hard wired high-speed Internet access * Convenient on-site self parking AVEDA Spa = Results + Recovery Let nature work wonders at our Niagara Falls Five Lakes AVEDA Day Spa (View Spa Menu). Utilizing pure aromas that de-stress, products that produce results, and techniques focusing on the power of touch, AVEDA will bring you back towards balance. (To avoid disappointment, spa reservations are suggested in advance of your arrival by calling 905-353-4100.) Niagara Falls Recreation, Tours and Entertainment In addition to the breathtaking Horseshoe Falls and American Falls just two short blocks away, DoubleTree Fallsview hotel is central to endless activities, casino gaming, parklands and Niagara Falls dining options. Meander the beautiful Queen Victoria Parklands. Walk, jog or bike miles of scenic riverfront recreational trails nearby. Enjoy a challenging round on the links at one of the 40 golf courses in the Niagara Falls Region. Test your luck at the Niagara Falls Fallsview Casino Entertainment Complex. Stop by our lobby retail shop for gifts and souvenirs. Our knowledgeable seasonal Tour Desk staff will be happy to assist with any need, interest or desire. The official Niagara Falls Tourist Information Center is located just half a block away
Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.
Overall 8.2 Excellent
Based on 10,571 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
Excellent
9.4
Pros: Staff were friendly and our room had a great view
Excellent
9.7
Pros: Views, fireplace, couch in room, jacuzzi tub in bathroom
Good
6.0
Pros: The hotel was at Falls.
Excellent
8.8
Pros: Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Excellent
8.0
Pros: Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced
Okay
4.0
Pros: Waterpark
Italian Restaurant
Excellent
9.1
Excellent
8.2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Excellent
10.0
Pros: Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
Excellent
9.7
Pros: Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
Excellent
9.4
Pros: It had everything you need and want for a conference stay and for the family.
Details
Reviews
Overall 8.2 Excellent
Based on 10,571 reviews
Location
8.3
Service
7.9
Room
7.3
WiFi
6.4
Breakfast
6.0
Cleanliness
5.8
Amenities
5.2
Vibe
5.1
Comfort
5.0
Value for money
3.8
Location
8.3
Service
8.2
Room
6.9
Breakfast
6.1
Cleanliness
5.3
Comfort
5.2
WiFi
4.5
Amenities
4.4
Vibe
4.1
Value for money
4.1
Service
8.1
Location
7.8
Room
7.7
Breakfast
6.3
Cleanliness
5.8
Comfort
5.6
Amenities
5.2
Vibe
4.5
Value for money
3.7
Location
8.3
Room
6.9
Comfort
5.6
9.4 Excellent
Pros: Staff were friendly and our room had a great view
Cons:
9.7 Excellent
Pros: Views, fireplace, couch in room, jacuzzi tub in bathroom
Cons: Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
6.0 Good
Pros: The hotel was at Falls.
Cons: The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
8.8 Excellent
Pros: Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Cons: Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
8.5 Excellent
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
8.0 Excellent
Pros: Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced
Cons: Falls view restaurant over priced and parking was too far and expensive
4.0 Okay
Pros: Waterpark
Italian Restaurant
Cons: Few TV channel's
Room's are meh
Fallsview not worth it as only view-able from a small part of the room.
9.1 Excellent
Pros:
Cons: Need more reception staff working .
You shouldn’t have to wait in a long line to check in.
8.2 Excellent
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
10.0 Excellent
Pros: Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
Cons: I'm still trying to come up with something.
9.7 Excellent
Pros: Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
Cons:
9.4 Excellent
Pros: It had everything you need and want for a conference stay and for the family.
Cons: Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.
Spend your next family adventure at this Howard Johnson Hotel by the Falls Niagara Falls conveniently located just one block from the majestic Niagara Falls and Horn Blower Niagara Cruise experiences. Try your luck and find entertainment at Niagara Fallsview Casino Resort, watch whales jump and play at Marineland, or travel to the top of the 775 foot Skylon Tower for breathtaking views of the Niagara Falls. Find delicious food at the several on-site eateries and restaurants. Energize in the fitness center, or relax in the hot tub, sauna, heated indoor pool or seasonal heated outdoor pool. Parking is available for a small daily charge at this eco-friendly hotel non-smoking hotel. Plan your exciting day from the comfort of your guest room with complimentary high-speed Internet access, and enjoy the 37-inch flat-screen LCD TV. For additional comfort, book a hot-tub suite.
Overall 8.2 Excellent
Based on 4,641 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Good pool,hut tub and sanua
Excellent
8.2
Pros: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.
Good
7.1
Pros: Room was very comfortable and spacious. Liked the retro decor.
Excellent
8.2
Pros: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub
Excellent
8.8
Pros: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.
Good
6.2
Pros: Location
Details
Reviews
Overall 8.2 Excellent
Based on 4,641 reviews
Location
8.5
Service
7.6
Room
7.4
Pool
7.1
Cleanliness
7.0
Value for money
6.0
Food
5.6
WiFi
5.3
Breakfast
2.7
Service
8.1
Location
8.1
Room
7.7
Comfort
7.3
Value for money
6.0
WiFi
4.0
Breakfast
2.3
Location
8.6
Service
7.8
Room
7.1
Pool
6.8
Value for money
6.0
Food
5.5
WiFi
3.1
Breakfast
2.7
Location
8.7
Service
7.5
Comfort
7.1
Room
6.8
8.0 Excellent
Pros: Good pool,hut tub and sanua
Cons: Wifi wasn't that good ... At least not up on the 4th floor
8.2 Excellent
Pros: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.
Cons: It was a bit pricey for a place with zero breakfast.
7.1 Good
Pros: Room was very comfortable and spacious. Liked the retro decor.
Cons: Hugely inflated pricing for a weekend stay. Bath towels too small and too few. Spa was too busy to enjoy and facilities (shower area) lacking.
8.2 Excellent
Pros: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub
Cons: Hot tub too cold
8.8 Excellent
Pros: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.
Cons: The ugly design paintings in in the room. Who approved that?
6.2 Good
Pros: Location
Cons: It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Spend your next family adventure at this Howard Johnson Hotel by the Falls Niagara Falls conveniently located just one block from the majestic Niagara Falls and Horn Blower Niagara Cruise experiences. Try your luck and find entertainment at Niagara Fallsview Casino Resort, watch whales jump and play at Marineland, or travel to the top of the 775 foot Skylon Tower for breathtaking views of the Niagara Falls. Find delicious food at the several on-site eateries and restaurants. Energize in the fitness center, or relax in the hot tub, sauna, heated indoor pool or seasonal heated outdoor pool. Parking is available for a small daily charge at this eco-friendly hotel non-smoking hotel. Plan your exciting day from the comfort of your guest room with complimentary high-speed Internet access, and enjoy the 37-inch flat-screen LCD TV. For additional comfort, book a hot-tub suite.
With a stay at Vittoria Hotel and Suites in Niagara Falls, you'll be within a 5-minute drive of Niagara Falls State Park and Skylon Tower. Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 710 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: Beautiful rooms, friendly staff and the best location. Walking distance to everything and front-facing rooms have the perfect view of the fireworks over the falls. Amazing hotel. We wouldn’t stay anywhere else.
Mediocre
2.0
Excellent
8.5
Pros: On the high floors you actually get to see the falls on a budget price!
Excellent
8.2
Pros: It was good price and close to the falls and Clifton hills
Excellent
8.0
Pros: Centrally located. Most sites walking distance.
Excellent
8.8
Pros: I loved the location! The stuff was very nice, room had everything we needed.
Good
7.4
Pros: Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping!
Mediocre
2.8
Pros: Only thing good at this hotel is location.
Okay
4.2
Pros: location
Good
7.1
Pros: Total cost for a King bed and fold out couch was $57.50 (US). You could see the American Falls from our window. They would probably be obscured by trees when their leaves return. Pool area was fine, perhaps a little stark. Bed was somewhat comfortable. The room was kept up. For some reason, there was a plastic bag over the smoke detector.
Details
Reviews
Overall 8.2 Excellent
Based on 710 reviews
Location
9.3
Service
8.4
Room
7.4
Breakfast
6.1
Cleanliness
6.0
Food
5.0
WiFi
4.5
Amenities
3.6
Location
9.3
Service
8.5
Room
7.2
Vibe
6.8
Breakfast
6.1
Cleanliness
6.0
Food
5.2
Amenities
3.5
WiFi
2.7
Location
9.4
Service
8.3
Room
6.5
Cleanliness
5.6
Amenities
3.4
10.0 Excellent
Pros: Beautiful rooms, friendly staff and the best location. Walking distance to everything and front-facing rooms have the perfect view of the fireworks over the falls. Amazing hotel. We wouldn’t stay anywhere else.
Cons:
2.0 Mediocre
Pros:
Cons: Very dirty. Un safe. Was warned about shady characters walking around. Water stains on furniture.
8.5 Excellent
Pros: On the high floors you actually get to see the falls on a budget price!
Cons: The mattresses aren't the best but they'll do.
8.2 Excellent
Pros: It was good price and close to the falls and Clifton hills
Cons: My room did not have a jacuzzie tub like in the description I was kind of disappointed by that
8.0 Excellent
Pros: Centrally located. Most sites walking distance.
Cons: Needs updating, parking should be free if you stay there... plus my car was dinged in the lot!
8.8 Excellent
Pros: I loved the location! The stuff was very nice, room had everything we needed.
Cons: There was an "old carpet" smell in the hallway and the room. I mean it nothing that will burn the nose hair but it was there.
7.4 Good
Pros: Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping!
Cons: For some reason the tv channels were seriously lacking. Aimed to be back in room for jays game but couldn't get it on tv! Also mini-fridge and microwave are great to have but seriously small and outdated! My friends and I joked that this was a hotel-motel feel.
2.8 Mediocre
Pros: Only thing good at this hotel is location.
Cons: The room smelled like cigarette smoke (our clothes and hair smelled just from being in there). The curtains looked and smelled like they have never been washed since they were put up. Even the air coming out of the a/c unit smelled. Stained carpeting. Tried to get a different room but was told none available. Front desk staff not helpful. (During our 4 day stay we dealt with a broken toilet, broken safe, dog barking through night, elevator broken for 2 days). This hotel is for smokers and people traveling with dogs. Wish we had left as soon as we smelled the room.
4.2 Okay
Pros: location
Cons: I was charge extra for a full parking Parking lot.
Room is dark and tv super old , with 5 channels.
They offer Wii fi ,but it was not able . I complained and a handyman came to help me and He said sorry. It does not work on 8 floor.
Luis Araoz
7.1 Good
Pros: Total cost for a King bed and fold out couch was $57.50 (US). You could see the American Falls from our window. They would probably be obscured by trees when their leaves return. Pool area was fine, perhaps a little stark. Bed was somewhat comfortable. The room was kept up. For some reason, there was a plastic bag over the smoke detector.
Cons: Walls seem very thin. Could hear the neighboring TV very clearly. We used the noisy fan to create white noise to drown out the TV. Our door would rattle when the neighboring door would shut. The bathroom could use some work. The light colored tile grout was turning black and tiles cracked.
With a stay at Vittoria Hotel and Suites in Niagara Falls, you'll be within a 5-minute drive of Niagara Falls State Park and Skylon Tower. Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 8.1 Excellent
Based on 1,268 reviews
All Reviews
- All Reviews
- Couples
- Families
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Excellent
10.0
Pros: Everything
Okay
5.4
Pros: Bed
Heart Shaped Jacuzzi
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
8.0
Good
7.0
Pros: convenient location
Details
Reviews
Overall 8.1 Excellent
Based on 1,268 reviews
Location
9.6
Value for money
7.9
Service
7.8
WiFi
6.8
Room
6.6
Breakfast
5.7
Comfort
5.3
Location
9.7
Value for money
8.1
Service
7.6
Room
5.8
Breakfast
5.3
Location
9.5
Value for money
8.0
Service
7.8
Pool
6.8
Room
5.8
Comfort
5.3
Breakfast
5.1
6.0 Good
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
10.0 Excellent
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
5.4 Okay
Pros: Bed
Heart Shaped Jacuzzi
Cons: No outlets
No ventilation in bathroom. Not very romantic to smell partner s business.
Have to turn on each lamp - no central switches
No fridge
9.6 Excellent
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
8.0 Excellent
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it.
Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
7.7 Good
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Cons:
9.0 Excellent
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
10.0 Excellent
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Cons:
8.0 Excellent
Pros:
Cons: Breakfast was horrible.
7.0 Good
Pros: convenient location
Cons: mattress is so old and uncomfortable
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
FUN BY THE FALLS SAYS IT ALL! WE ARE THE CLOSEST TO THE FALLS AND CASINO NIAGARA! Whether you are coming to view one of the Seven Wonders of the World or simply looking for a fun filled vacation with the kids, be sure to stay with us. We are at the centre of it all! 0.1 MILES FROM THE FALLS! NEXT TO CASINO NIAGARA. WE ARE ON CLIFTON HILL, The Street of Fun at the Falls. Travelodge at the Falls offers you the perfect place to stay. Hotel offers parking for a nominal fee. We represent comfort, quality, convenience and great value. With our secure guest rooms and affordable nightly rates, you simply can't go wrong when you stay with us. Walk virtually everywhere you want to go. Our guest rooms feature king, queen or double beds, or after enjoying the many attractions Niagara Falls has to offer, relax in one of our rooms featuring heart shaped Jacuzzi. All the rooms are equipped with free fresh coffee, hairdryers, iron and ironing boards, Free High Speed Internet. Enjoy all the attractions we have to offer and the magnificent Niagara Falls.
Overall 8.1 Excellent
Based on 1,256 reviews
All Reviews
- All Reviews
- Couples
- Families
Good
7.4
Pros: Balconies are a huge plus
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Details
Reviews
Overall 8.1 Excellent
Based on 1,256 reviews
Location
8.9
Service
8.5
Pool
8.0
WiFi
7.1
Room
6.7
Value for money
6.0
Breakfast
3.0
Vibe
1.7
Location
8.9
Service
8.5
Value for money
6.3
Room
6.0
Breakfast
3.4
Location
8.7
Service
8.3
Room
5.9
7.4 Good
Pros: Balconies are a huge plus
Cons: Out dated.
6.0 Good
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
10.0 Excellent
Pros: Perfect location. Clean rooms. Friendly staff.
Cons:
8.0 Excellent
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
6.5 Good
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
8.2 Excellent
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
8.2 Excellent
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
10.0 Excellent
Pros: Very close to the falls. Room was very clean and staff were very nice
Cons:
FUN BY THE FALLS SAYS IT ALL! WE ARE THE CLOSEST TO THE FALLS AND CASINO NIAGARA! Whether you are coming to view one of the Seven Wonders of the World or simply looking for a fun filled vacation with the kids, be sure to stay with us. We are at the centre of it all! 0.1 MILES FROM THE FALLS! NEXT TO CASINO NIAGARA. WE ARE ON CLIFTON HILL, The Street of Fun at the Falls. Travelodge at the Falls offers you the perfect place to stay. Hotel offers parking for a nominal fee. We represent comfort, quality, convenience and great value. With our secure guest rooms and affordable nightly rates, you simply can't go wrong when you stay with us. Walk virtually everywhere you want to go. Our guest rooms feature king, queen or double beds, or after enjoying the many attractions Niagara Falls has to offer, relax in one of our rooms featuring heart shaped Jacuzzi. All the rooms are equipped with free fresh coffee, hairdryers, iron and ironing boards, Free High Speed Internet. Enjoy all the attractions we have to offer and the magnificent Niagara Falls.
Niagara Like Never Before. Welcome to the Four Points by Sheraton Niagara Falls Fallsview. Enjoy our convenient location in the heart of the Fallsview District—minutes from the falls and the Hornblower Niagara Cruises, and just one block to the new Scotia Bank Convention Centre. We’re also connected to the Fallsview Casino and Dragonfly Nightclub by an indoor walkway. Just Ask. We meet our guests’ sophisticated expectations with the highest standards of quality in every amenity we provide, and in everything we do. We strive to be ambassadors of distinctive experiences, and we’re here to help you discover Niagara Falls! From our lobby and guest rooms to our restaurants—East Side Mario’s Italian Eatery, Starbucks Café, IHOP, and a new Ruth’s Chris Steak House—we have created a unique hotel for discerning travelers. Stay connected to home or the office with our free wireless High Speed Internet Access. Our resort-style pool and whirlpool are great places to relax. Or get re-energized with a workout in our fitness room. Comfort You’ll Love. Make yourself at home and enjoy an array of comfortable amenities in our 404 guest rooms, many with views of the falls. Get a great night’s sleep in our Four Points by Sheraton Four Comfort Bed™, with its plush triple-sheeting, and down duvets and pillows.
Overall 7.9 Good
Based on 6,175 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Good
6.5
Excellent
8.0
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Excellent
10.0
Pros: Bed was very comfortable with great pillow selection.
Employees were all friendly
Good
6.2
Pros: Good location and staff
Mediocre
3.7
Pros: Location
Good
7.1
Pros: Clean and good staff
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Excellent
10.0
Pros: Value
Location
Comfort
Cleanliness
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Excellent
10.0
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly.
The desk clerk explained everything very well and the room was very spacious and well presented.
It was only when we opened the curtains that we noticed the view of the falls which was stunning.
The shower was amazing, powerful and felt like a massage for my shoulder.
The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome.
The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Excellent
10.0
Pros: Easy access to anything and cleanliness
Excellent
8.2
Pros: Easy access to casino. Good location for sightseeing and activities.
Details
Reviews
Overall 7.9 Good
Based on 6,175 reviews
Location
8.4
Service
7.9
Room
6.2
Cleanliness
6.1
Food
5.6
WiFi
5.4
Vibe
5.0
Value for money
4.3
Breakfast
3.3
Location
8.7
Service
7.9
Room
6.1
Cleanliness
6.0
Food
5.3
Vibe
4.6
Value for money
4.5
WiFi
3.8
Breakfast
3.0
Location
8.0
Service
7.7
Room
6.4
Cleanliness
5.9
Food
5.7
Vibe
4.6
Value for money
4.1
WiFi
3.9
Breakfast
3.4
Location
8.4
Service
7.7
Amenities
6.7
Comfort
6.3
Room
5.7
Location
8.3
Service
7.9
Amenities
7.2
Comfort
6.3
Room
5.5
6.5 Good
Pros:
Cons: Self parking wasn't near and soap wasn't full
8.0 Excellent
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Cons: There was hair in the shower.
10.0 Excellent
Pros: Bed was very comfortable with great pillow selection.
Employees were all friendly
Cons: Need a makeup mirror
6.2 Good
Pros: Good location and staff
Cons: No breakfast
Wifi doesn't work in the room
3.7 Mediocre
Pros: Location
Cons: Room was not clean when we went in; hotel offered a bottle of wine for the inconvenience. The housekeeping manager came to inspect the room and agreed that it has not been properly cleaned. Seemed somewhat inconvenienced when I asked that the dirty bed sheets also be replaced. Would never go back even if it were free.
7.1 Good
Pros: Clean and good staff
Cons: There were lots of noise from pipelines inside building and air vents
10.0 Excellent
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
10.0 Excellent
Pros: Value
Location
Comfort
Cleanliness
Cons: Elevators - insufficient number
Crowded
7.7 Good
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it.
Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance.
The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel.
And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
10.0 Excellent
Pros: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly.
The desk clerk explained everything very well and the room was very spacious and well presented.
It was only when we opened the curtains that we noticed the view of the falls which was stunning.
The shower was amazing, powerful and felt like a massage for my shoulder.
The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome.
The location is great right on the main drag of Niagara Falls, everything is conveniently close by.
Cons: There was nothing I didn’t like, great place, fully recommended
10.0 Excellent
Pros: Easy access to anything and cleanliness
Cons:
8.2 Excellent
Pros: Easy access to casino. Good location for sightseeing and activities.
Cons: No refrigerator in room. $20 a night for a fridge is dumb.
Niagara Like Never Before. Welcome to the Four Points by Sheraton Niagara Falls Fallsview. Enjoy our convenient location in the heart of the Fallsview District—minutes from the falls and the Hornblower Niagara Cruises, and just one block to the new Scotia Bank Convention Centre. We’re also connected to the Fallsview Casino and Dragonfly Nightclub by an indoor walkway. Just Ask. We meet our guests’ sophisticated expectations with the highest standards of quality in every amenity we provide, and in everything we do. We strive to be ambassadors of distinctive experiences, and we’re here to help you discover Niagara Falls! From our lobby and guest rooms to our restaurants—East Side Mario’s Italian Eatery, Starbucks Café, IHOP, and a new Ruth’s Chris Steak House—we have created a unique hotel for discerning travelers. Stay connected to home or the office with our free wireless High Speed Internet Access. Our resort-style pool and whirlpool are great places to relax. Or get re-energized with a workout in our fitness room. Comfort You’ll Love. Make yourself at home and enjoy an array of comfortable amenities in our 404 guest rooms, many with views of the falls. Get a great night’s sleep in our Four Points by Sheraton Four Comfort Bed™, with its plush triple-sheeting, and down duvets and pillows.
Daily Mandatory Charge will be added to the room rate and includes: Tourism Improvement Fee Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.8 Good
Based on 13,989 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Good
6.8
Pros: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!
Okay
5.7
Pros: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.
Excellent
9.7
Pros: Our room was very quiet and comfortable! Location was good!
Okay
4.5
Pros: The staff was nice and accommodating.
Excellent
8.8
Pros: We were here for July 4th overnight. We had a great view of the falls from the 18th floor! We enjoyed Brasa very much!! We were also thrilled with the accommodations and how friendly and helpful the staff was!! Finally we had our breakfast buffet included and decided to go to the Watermark on the 33rd floor. Again the view was spectacular and the food was delicious!! We'd definitely stay again at any Hilton after such a wonderful experience!!!!
Good
6.5
Pros: The hotel is very close to the casino, restaurants, entertainment etc etc
Excellent
10.0
Pros: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!
Excellent
10.0
Pros: Customer service was excellent. But we just had one concern about internal communication.
Okay
5.4
Good
7.1
Pros: I liked the cleanliness of the establishment and the convenience of the location.
Mediocre
3.7
Pros: Proximity to the Fallsview casino
Excellent
10.0
Pros: The staff were very friendly and welcoming. The view from our room was awesome and the hotel is conveniently located.
Details
Reviews
Overall 7.8 Good
Based on 13,989 reviews
Location
7.8
Beach
7.0
Room
6.8
Service
6.6
Food
6.1
Comfort
5.7
Vibe
5.6
Amenities
5.4
Breakfast
4.7
Cleanliness
4.6
Wellness Area
4.3
Value for money
3.3
WiFi
3.3
Pool
2.2
Location
8.0
Room
7.0
Service
7.0
Amenities
5.7
Vibe
5.6
Breakfast
5.2
Wellness Area
4.9
Cleanliness
4.7
Value for money
3.9
WiFi
2.9
Pool
2.6
Location
8.4
Service
7.0
Room
6.8
Food
6.3
Vibe
5.3
Breakfast
4.8
Amenities
4.5
Wellness Area
4.3
Cleanliness
4.3
Value for money
3.4
Pool
3.1
WiFi
1.8
Location
7.9
Service
6.9
Room
6.6
Comfort
5.8
Amenities
5.6
Cleanliness
4.6
Value for money
3.4
WiFi
1.5
Location
8.1
Service
6.9
Room
6.4
Amenities
5.7
6.8 Good
Pros: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!
Cons: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young.
When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price.
As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no.
Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night.
It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.
5.7 Okay
Pros: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.
Cons: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.
9.7 Excellent
Pros: Our room was very quiet and comfortable! Location was good!
Cons: Long line in check in and breakfast and long wait at dinner in Italian restaurant
4.5 Okay
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room.
So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak
1:- there was nothing on kayak site that the pool was closed
2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day)
3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke
4-: lots of construction noice
My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing
Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
8.8 Excellent
Pros: We were here for July 4th overnight. We had a great view of the falls from the 18th floor! We enjoyed Brasa very much!! We were also thrilled with the accommodations and how friendly and helpful the staff was!! Finally we had our breakfast buffet included and decided to go to the Watermark on the 33rd floor. Again the view was spectacular and the food was delicious!! We'd definitely stay again at any Hilton after such a wonderful experience!!!!
Cons: The only thing I didn't like was that the vending machines wouldn't take American money, so I needed to go downstairs for Canadian money to use the vending machines when all I wanted to do was relax that night. Also the waterslide for the pool was closed at 8pm when the pool was open untill 11pm, that was disappointing.
6.5 Good
Pros: The hotel is very close to the casino, restaurants, entertainment etc etc
Cons: The hotel washroom wasn’t the cleanest, the wifi didn’t work our whole trip and when I use their “convenient” texting service no one responded to me.
10.0 Excellent
Pros: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!
Cons:
10.0 Excellent
Pros: Customer service was excellent. But we just had one concern about internal communication.
Cons: We had called earlier to let the front desk know that the guest was celebrating her birthday with her family but it seems the note was not left on file. This was disappointing as the customer service rep assured us a note would be put on file. Not the best example of effective communication amongst staff.
Also, the pool was closed due to renovations and this is normally a big part of our leisure enjoyment when staying at Hilton hotels.
5.4 Okay
Pros:
Cons: We twice a water leak from the room above during the night, Staff reluctant to look into the issue stating they didn't want to disturb the occupant.
7.1 Good
Pros: I liked the cleanliness of the establishment and the convenience of the location.
Cons: Our room was hot and the a/c would not keep the room condition. There also was a hotel tax plus a tourist tax everywhere you went. I pre paid for the hotel then got invoices for another 209.00 at checkout for these fees and 45.00 per day for parking. They we’re kind enough to comp my parking for the inconvenience of a hot room.
3.7 Mediocre
Pros: Proximity to the Fallsview casino
Cons: Paying for a city view room gets you a view of a wall. If you argue with the staff at Hilton they’ll tell you what they told me, “pay more and you’ll get a better view”. I have never had front desk staff tell me to pay more in a very rude manner. How about Hilton be truthful to customers on what really views from rooms look like...
10.0 Excellent
Pros: The staff were very friendly and welcoming. The view from our room was awesome and the hotel is conveniently located.
Cons: Nothing.
Daily Mandatory Charge will be added to the room rate and includes: Tourism Improvement Fee Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
With a stay at Wyndham Garden Niagara Falls Fallsview, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 4,467 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Okay
5.7
Excellent
10.0
Pros: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows.
I left the best for last The Staff is Excelent and Friendly.
Excellent
10.0
Pros: ENOUGH PARKING AND LOCATION
Okay
5.7
Pros: The size of the room was nice.
Good
6.5
Pros: Close proximity to falls/restaurants/shops and friendly staff.
Good
7.4
Pros: Friendly staff
Excellent
10.0
Pros: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.
Excellent
9.1
Pros: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.
Good
7.7
Pros: Rooms were nice.
Okay
5.1
Pros: Overall it was okay
Excellent
9.3
Pros: Location to things to do and bus stops.
Details
Reviews
Overall 7.8 Good
Based on 4,467 reviews
Service
8.1
Location
8.1
Comfort
6.9
WiFi
6.8
Room
6.2
Cleanliness
5.7
Value for money
4.6
Food
2.8
Breakfast
1.8
Location
8.2
Service
7.7
Comfort
7.0
Room
6.1
Cleanliness
5.8
Value for money
4.7
Amenities
4.3
Breakfast
1.7
Service
8.1
Location
8.0
Comfort
6.9
Room
6.4
Cleanliness
5.8
Value for money
4.8
Food
2.5
Breakfast
1.8
Location
8.2
Service
8.1
Comfort
7.0
Room
5.6
5.7 Okay
Pros:
Cons: The room was not as expected. I thought I had reserved a room with a hot tub larger with a king bed. Most disappointing as my husband and I were riding into Niagara Falls on the motorcycle and we're really looking forward to the evening.
10.0 Excellent
Pros: Have stayed here many times. Always clean and a good value. Has a small coffee shop for morning bites which doubles as a bar in the afternoon & evening. There is also a pool and hot tub and there is also an excursion desk In the lobby. Really nice beds and linens very comfortable and ample pillows.
I left the best for last The Staff is Excelent and Friendly.
Cons:
10.0 Excellent
Pros: ENOUGH PARKING AND LOCATION
Cons:
5.7 Okay
Pros: The size of the room was nice.
Cons: In the ad they did not disclose that there was a $14/day parking fee and ~$5/day facility fee which added another $20/day to the cost of the hotel. People should know about these fees. Also, if everyone has to pay a facility fee, why don't they just add it into the room rate. I guess because it makes their rates look higher (which they are).
6.5 Good
Pros: Close proximity to falls/restaurants/shops and friendly staff.
Cons: Lamps had a good amount of rust on them. Appliances appeared old
7.4 Good
Pros: Friendly staff
Cons: Room was not cleaned and coffee not refilled
10.0 Excellent
Pros: Great location. We walked to the falls. Everything was wonderful. Staff was friendly and VERY helpful. We had a flat tire and the staff helped me look up a place locally to get it taken care of.
Cons: limited parking. was a little surprised by the $14 parking fee.
9.1 Excellent
Pros: Had a great stay at this hotel. They upgraded my room to a suite which had a lot of extra space. The room was clean and the beds were very comfortable. The staff were also quite friendly.
Cons: The Tourism Improvement Fee was listed on my bill and taxed 3 times. This is supposed to be an optional fee, but when I asked them to remove it they stated that it was mandatory at their hotel. I was not impressed that i was forced to pay this tourism fee on top of my room rate plus tax, on top of my parking plus tax and on top of the facility fee plus tax.
7.7 Good
Pros: Rooms were nice.
Cons: Didn't like paying an extra $17.50 + taxes per night for parking.
5.1 Okay
Pros: Overall it was okay
Cons: Not very responsive to normal services
9.3 Excellent
Pros: Location to things to do and bus stops.
Cons: Smaller parking lots.
With a stay at Wyndham Garden Niagara Falls Fallsview, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
This Niagara Falls, Ontario hotel is a 100% non-smoking property and is located just one block from the famous Niagara Falls. Conveniently located just one block from Niagara Falls, the Best Western Fallsview is a full service, 100% non-smoking hotel committed to providing the highest standard of customer service. Located within walking distance of the Falls, this Niagara Falls, Ontario hotel also provides convenient access to Skylon Tower, Queen Victoria Park and the Welland Canal. Each of the 248 well-appointed guest rooms features cable television and wireless Internet access. The hotel also features family and whirlpool suites. Hotel amenities include an indoor heated swimming pool, a whirlpool hot tub, foreign currency exchange and business services. Enjoy a quick breakfast at the on-site IHOP Restaurant. The Best Western Fallsview is located two kilometers from two of Niagara Falls' finest golf courses, Niagara Parks and Legends Golf Course. Families especially will enjoy taking a ride on the Hornblower Niagara Cruises to get a closer look at the Falls or spending an afternoon at the Marineland Theme Park. Niagara Falls, Ontario is also home to several events throughout the year such as the Winter Festival of lights, Niagara's Floral Clock change and New Year's Eve event in the park. Make a reservation today and save at the Best Western Fallsview!
Overall 7.4 Good
Based on 4,343 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
Mediocre
3.7
Excellent
8.0
Pros: it sucks to pay to park when you are staying in the hotel will not be staying there again
Okay
4.8
Excellent
10.0
Pros: One of the best stay in going to Niagra Falls so far, everything is A++ Good value for money. We had a spacious room, nice big beds, good wifi, and friendly helpful staff. There are a selection of restaurants on the street, we found a great one nearby.
Good
7.4
Pros: The hotel itself was fairly clean. Hallways seemed dirty, but room was clean and very big. Could've had a party in the bathroom or the balcony.
Excellent
9.4
Pros: Family was able to be together with adjoining rooms.
Okay
4.0
Pros: The hotel was a short walk to the falls.
Good
6.2
Pros: Room was large. Comfortable bed. Close to falls. Close to restaurants and attractions. Reasonable price. Clean.
Excellent
8.0
Pros: Large, average hotel room. It was clean, seems updated, and the beds were comfortable. Nice having two sinks. The location is excellent.
Excellent
9.4
Good
6.0
Pros: The hotel is centrally located. It is only a short walk to the falls.
Okay
4.8
Details
Reviews
Overall 7.4 Good
Based on 4,343 reviews
Location
8.2
Service
7.9
Room
6.0
WiFi
5.9
Cleanliness
5.4
Value for money
4.9
Food
4.6
Amenities
4.2
Breakfast
3.3
Vibe
2.8
Location
8.7
Service
7.7
Comfort
7.6
Room
7.0
Cleanliness
5.6
Value for money
4.9
Amenities
4.4
Food
4.2
Breakfast
3.4
Vibe
2.8
Service
8.2
Location
8.1
Room
5.8
Value for money
5.4
Cleanliness
5.0
Food
4.5
Amenities
4.1
Breakfast
3.3
Vibe
2.7
Room
5.3
Service
7.6
Comfort
7.0
Room
5.2
Cleanliness
5.1
3.7 Mediocre
Pros:
Cons: Parking charges were not listed on website. There was no fridge in the room for the kind of money they charged for the room. They describe the room with sunset view, There was no sunset view. The hallways were hot.
8.0 Excellent
Pros: it sucks to pay to park when you are staying in the hotel will not be staying there again
Cons:
4.8 Okay
Pros:
Cons: Pool had lots of bugs couldn't even go in. Dirty underwear behind the furniture from guest before us
10.0 Excellent
Pros: One of the best stay in going to Niagra Falls so far, everything is A++ Good value for money. We had a spacious room, nice big beds, good wifi, and friendly helpful staff. There are a selection of restaurants on the street, we found a great one nearby.
Cons:
7.4 Good
Pros: The hotel itself was fairly clean. Hallways seemed dirty, but room was clean and very big. Could've had a party in the bathroom or the balcony.
Cons: There was a very rude staff member that questioned me when I asked about the voucher that they stated they had on their website. The problem was solved, but not without receiving attitude from her. Other staff members were great and helpful. I also didn't like that I had to pay for my parking at the hotel.
9.4 Excellent
Pros: Family was able to be together with adjoining rooms.
Cons: The parking was terrible we parked and went out could not find a park upon return.
4.0 Okay
Pros: The hotel was a short walk to the falls.
Cons: It was the opposite of a nice hotel.
6.2 Good
Pros: Room was large. Comfortable bed. Close to falls. Close to restaurants and attractions. Reasonable price. Clean.
Cons: No fridges in room. Sliding door in rooms are very noisy. It seems as if you can hear every door open/close at all times of the day or night. Parking is limited.
8.0 Excellent
Pros: Large, average hotel room. It was clean, seems updated, and the beds were comfortable. Nice having two sinks. The location is excellent.
Cons: Parking was expensive. One elevator wasn't working.
9.4 Excellent
Pros:
Cons: No frig or micro wave Hairdryer didn’t work
6.0 Good
Pros: The hotel is centrally located. It is only a short walk to the falls.
Cons: The bedroom was a little dirty, we found a used matches on the table. There were also mosquitoes hanging out on the curtains inside of the room.
4.8 Okay
Pros:
Cons: Upon our arrival, we had to wait in line for 30 minutes to check in. Once we approached the receptionist he didn't acknowledge or even apologize for the wait time. The WIFI did not work so I called guest services and the women first hung up on me. When I called back she said I had to call a 1800 number in order for me to fix the WIFI. She was extremely rude. I am not one to go out of my way to give a poor review but this was THE worst experience I have ever had.
This Niagara Falls, Ontario hotel is a 100% non-smoking property and is located just one block from the famous Niagara Falls. Conveniently located just one block from Niagara Falls, the Best Western Fallsview is a full service, 100% non-smoking hotel committed to providing the highest standard of customer service. Located within walking distance of the Falls, this Niagara Falls, Ontario hotel also provides convenient access to Skylon Tower, Queen Victoria Park and the Welland Canal. Each of the 248 well-appointed guest rooms features cable television and wireless Internet access. The hotel also features family and whirlpool suites. Hotel amenities include an indoor heated swimming pool, a whirlpool hot tub, foreign currency exchange and business services. Enjoy a quick breakfast at the on-site IHOP Restaurant. The Best Western Fallsview is located two kilometers from two of Niagara Falls' finest golf courses, Niagara Parks and Legends Golf Course. Families especially will enjoy taking a ride on the Hornblower Niagara Cruises to get a closer look at the Falls or spending an afternoon at the Marineland Theme Park. Niagara Falls, Ontario is also home to several events throughout the year such as the Winter Festival of lights, Niagara's Floral Clock change and New Year's Eve event in the park. Make a reservation today and save at the Best Western Fallsview!
With a stay at Travelodge by Wyndham Niagara Falls By the Falls, you'll be centrally located in Niagara Falls, a 3-minute drive from Skylon Tower and 5 minutes from Horseshoe Falls. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has facilities measuring 800 square feet (74 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 7.3 Good
Based on 1,165 reviews
All Reviews
- All Reviews
- Couples
- Families
Mediocre
2.0
Pros: They sent me confirmation email when I got there in the hotel my booking was not on the system. They put me on hold for more than 1hr on the phone. I wanted to cancel since I wasted so much time waiting. I got frustrated! The ladies who I spoke to did not do anything, she hung up on me. Is that how you communicate to your customers? They are very rude to talk to.
Okay
5.4
Pros: Close to attractions
Excellent
8.2
Pros: Room was clean, staff was very courteous. While old, the room and facilities were in good repair. We got a great deal through Kayak for our night's stay. The hotel is well-situated with lots to do in the area. Parking was reasonable.
Good
7.1
Pros: Location is ideal to walk to attraction.
Good
6.2
Pros: The location was great, not to much in the hustle and bustle but walking distance to everything! Staff was friendly and quick check in.
Good
6.8
Pros: The staff were very friendly and helpful.
The rooms were nice and comfortable.
Loved the outdoor mini pool!
Great place to stay if you don't want to use the amenities and need somewhere close to the falls.
Details
Reviews
Overall 7.3 Good
Based on 1,165 reviews
Location
8.7
Service
7.3
Room
5.8
Cleanliness
4.9
Breakfast
4.3
Amenities
3.8
Vibe
3.5
WiFi
2.7
Location
8.3
Service
7.6
Value for money
6.0
Room
5.3
Cleanliness
4.9
Amenities
4.0
Vibe
3.2
WiFi
1.9
Location
8.6
Service
7.5
Value for money
5.9
Pool
4.9
Breakfast
4.5
Room
4.3
Cleanliness
4.1
Wellness Area
4.0
Amenities
3.4
Vibe
2.5
2.0 Mediocre
Pros: They sent me confirmation email when I got there in the hotel my booking was not on the system. They put me on hold for more than 1hr on the phone. I wanted to cancel since I wasted so much time waiting. I got frustrated! The ladies who I spoke to did not do anything, she hung up on me. Is that how you communicate to your customers? They are very rude to talk to.
Cons: They sent me confirmation email when I got there in the hotel my booking was not on the system. They put me on hold for more than 1hr on the phone. I wanted to cancel since I wasted so much time waiting. I got frustrated! The ladies who I spoke to did not do anything, she hung up on me. Is that how you communicate to your customers? They are very rude to talk to. I will never use kayak again. NEVER AGAIN!
5.4 Okay
Pros: Close to attractions
Cons: Very old hotel. Carpets very dirty. Toilet not functioning half the time
8.2 Excellent
Pros: Room was clean, staff was very courteous. While old, the room and facilities were in good repair. We got a great deal through Kayak for our night's stay. The hotel is well-situated with lots to do in the area. Parking was reasonable.
Cons: It's older and due for a re-model... very much the colors, textures and finishings of 1989 (with a newer LED TV, thankfully :). Also, there was construction around on Ferry Road.
7.1 Good
Pros: Location is ideal to walk to attraction.
Cons: Room a bit dirty. Hot tub stained, pool foggy. Cleanliness needs to be looked at.
6.2 Good
Pros: The location was great, not to much in the hustle and bustle but walking distance to everything! Staff was friendly and quick check in.
Cons: There was a partially used open bar of soap in our shower when we got there, and some small stuff on the floor. Beds could use more pillows.
6.8 Good
Pros: The staff were very friendly and helpful.
The rooms were nice and comfortable.
Loved the outdoor mini pool!
Great place to stay if you don't want to use the amenities and need somewhere close to the falls.
Cons: There was a bit of mold on the tiles in the shower.
There were a lot of kids who were using the pools and jacuzzi unsupervised.
The pools and jacuzzi were filthy and we were unable to go in and enjoy it. There was a sludge in the jacuzzi because the kids at the hotel were running around outside then jumping in. It was full of grass and dirt. The pool water was merky and the chlorine wasn't helping the situation.
The towels had a wierd smell to them and they were a little frayed and old. Maybe a towel upgrade would be nice.
With a stay at Travelodge by Wyndham Niagara Falls By the Falls, you'll be centrally located in Niagara Falls, a 3-minute drive from Skylon Tower and 5 minutes from Horseshoe Falls. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has facilities measuring 800 square feet (74 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Old Stone Inn Boutique Hotel in Niagara Falls (Fallsview), you'll be a 4-minute walk from Skylon Tower and within a 5-minute drive of Horseshoe Falls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Niagara Falls? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Overall 7.2 Good
Based on 1,349 reviews
All Reviews
- All Reviews
- Couples
- Families
Okay
4.0
Pros: The hotel had a unique feel to it that gave it beauty. The rooms were not your generic, cookie cutter hotel rooms and neither were the grounds.
Excellent
8.0
Pros: Common areas were beautiful (ie. lobby, restaurant). Location is about a 15-20 minute walk to the falls, and is close to quote a few restaurants.
Mediocre
3.7
Okay
5.7
Okay
5.7
Pros: clean and comfort room and washroom
Excellent
8.2
Pros: This hotel was really cool. If you like a place with a bit of history go here! We stayed in a king suite and it was really nice. Very clean and modern, not what we expected after viewing this rustic, heritage hotel.
Location is great also.
Excellent
10.0
Pros: We loved this hotel and the staff. Price was appropriate for the dates we stayed. The location is fantastic, within walking distance to many locations, and short drive to the wineries. Clean, comfortable rooms with a unique combination of rustic history with modern amenities. The bar was good and the courtyard entertainment was a nice bonus. I will agree the restaurant is overpriced and seems like it is laking an identity. But overall a hidden gem in the Niagara Falls area.
Good
7.4
Details
Reviews
Overall 7.2 Good
Based on 1,349 reviews
Location
8.4
Vibe
7.6
Service
7.5
Breakfast
5.7
WiFi
5.1
Room
5.0
Cleanliness
4.3
Value for money
3.6
Pool
3.0
Wellness Area
1.8
Location
8.3
Service
7.5
Bar and Beverages
7.3
Vibe
7.1
Breakfast
5.6
Room
5.4
Cleanliness
5.0
Value for money
4.2
Location
8.4
Service
7.9
Vibe
7.0
Amenities
6.6
Breakfast
5.2
Room
4.8
Cleanliness
4.3
Value for money
3.8
4.0 Okay
Pros: The hotel had a unique feel to it that gave it beauty. The rooms were not your generic, cookie cutter hotel rooms and neither were the grounds.
Cons: We could hear our neighbors next door fairly clearly, and they were not being rude or speaking too loudly. The restaurant was overpriced for the quality and the advertising of the restaurant (for instance the ad in the elevator for the main restaurant showing Small Plates available when they are only available in the Lounge). Kayak lists them as having room service and we were told this was not true, but if they were "not busy" they could run us up a plate if we asked - from the overpriced restaurant menu only. The "lounge" and "bar" are neither - they serve alcohol and have a few chairs set around coffee tables where you can sit in the "lounge."
The wifi is advertised as high speed, but it is far from it. We were lucky when we had signal, so I'm glad that it was free. And if hearing the neighbors wasn't enough, we looked out onto a night club whose music was clearly heard through closed windows while the TV was on. Although they do offer TV, most of the channels were fuzzy despite perfect weather. We chose to leave early as this was not the relaxing anniversary weekend we had planned.
8.0 Excellent
Pros: Common areas were beautiful (ie. lobby, restaurant). Location is about a 15-20 minute walk to the falls, and is close to quote a few restaurants.
Cons: Rooms were a bit outdated, but comfortable. Hallway near elevator and pool was very humid.
3.7 Mediocre
Pros:
Cons: Window did not open in room. Everyone ignored the fact that the TV was broken. I've machine not working. Cleaning staff was over zealous about getting a tip. Overall would not recommend the hotel. Overpriced for what it was and service very below average
5.7 Okay
Pros:
Cons: no place to hang towels. no place to put clothes, only one small drawer for two people
5.7 Okay
Pros: clean and comfort room and washroom
Cons: no breakfast included within price
8.2 Excellent
Pros: This hotel was really cool. If you like a place with a bit of history go here! We stayed in a king suite and it was really nice. Very clean and modern, not what we expected after viewing this rustic, heritage hotel.
Location is great also.
Cons: For the price we paid It would have been nice if there was at least a continental breakfast included.
10.0 Excellent
Pros: We loved this hotel and the staff. Price was appropriate for the dates we stayed. The location is fantastic, within walking distance to many locations, and short drive to the wineries. Clean, comfortable rooms with a unique combination of rustic history with modern amenities. The bar was good and the courtyard entertainment was a nice bonus. I will agree the restaurant is overpriced and seems like it is laking an identity. But overall a hidden gem in the Niagara Falls area.
Cons:
7.4 Good
Pros:
Cons: We had to listen to the obnoxious neighbors talking all night because th walls are paper thin. The rear side of the hotel is a large ugly lot with access to a very unimpressive side of the building. When we first arrived, I was not impressed until we fit to the front desk. Lobby is very nice abs restaurant is FABTASTIC but make a reservation.
With a stay at Old Stone Inn Boutique Hotel in Niagara Falls (Fallsview), you'll be a 4-minute walk from Skylon Tower and within a 5-minute drive of Horseshoe Falls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Niagara Falls? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Located in the Fallsview Tourist District, and the Niagara Wine Region. Recognized as one of the 7 wonders of the World, Niagara Falls and the surrounding South Western Ontario area provides limitless sites, attractions, and activities for a family vacation or leisure get-away. We are also only one block from the newly opened Scotia Bank Convention Centre. Property has a AAA/CAA 3 Diamond rating. A quick 90 minute drive from Toronto, Ontario, or a 30 minute drive from Buffalo will place you in the heart of Niagara Falls and the comfort of our hotel. Our guestrooms all boast high speed internet access, in-room movies, some with private balconies and oversized whirlpools. Take a short walk or ride in the local Shuttle to the Canadian Horseshoe Falls, enjoy a sightseeing tour to Niagara-on-the-Lake. Enjoy world class, award winning wines from the area at the Niagara Wine Festival in September or the splendor of the falls lit up at night during the Winter Festival of Lights at Christmas Time. Year round the Ramada Niagara Falls/Fallsview can be your choice of comfort while you explore the Niagara Region. Sorry, No Pets Allowed. Parking is available at a charge.
Overall 7.1 Good
Based on 3,458 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Good
7.1
Pros: Location was convenient.
Excellent
8.2
Pros: Great location
Good
7.1
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Excellent
8.0
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Good
7.1
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Good
7.4
Pros: The room was clean and bed was nice
Good
6.8
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Okay
5.1
Pros: Mainly clean. I would look for another hotel first.
Good
7.7
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Good
7.4
Pros: The hotel
Good
7.4
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed!
The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Good
6.0
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Details
Reviews
Overall 7.1 Good
Based on 3,458 reviews
Location
7.6
Service
6.8
Room
5.5
Cleanliness
5.4
WiFi
4.7
Food
4.3
Value for money
4.1
Vibe
3.9
Breakfast
2.9
Location
7.7
Service
7.2
Room
5.7
Wellness Area
5.6
Cleanliness
5.5
Value for money
4.4
Food
4.4
Vibe
3.4
Breakfast
2.9
Location
7.4
Service
7.0
Pool
5.6
Cleanliness
5.5
Room
4.7
Amenities
4.5
Value for money
4.1
Vibe
3.2
Breakfast
2.6
Service
6.7
7.1 Good
Pros: Location was convenient.
Cons: We stayed during the Niagara International Marathon. You would think hotels that are participating in offering rates for this run would also offer late checkouts. This courtesy would allow guest could come back and shower before they had to check out. We had to be out before noon so no accommodation made there.
The rooms were dated but fairly clean. Good enough for a quick nights stay.
8.2 Excellent
Pros: Great location
Cons:
7.1 Good
Pros: The staff was accommodating and helpful. The location is near the falls and has a WeGo stop right out front.
Cons: The IHOP is insanely overpriced. Like whatever your hometown IHOP is, double the price. The pool is a bit small to truly enjoy.
8.0 Excellent
Pros: Hotel was clean and the rates aren't bad. Quick walk to the falls was a big plus. Took maybe 10 minutes.
Cons: The ihop in that hotel. Service was great but the prices are outrageous. We walked into downtown and got cheaper breakfast that was better.
7.1 Good
Pros: We had a King bed with jacuzzi room. The room was large and clean and better than expected. Bed was comfortable. Staff were friendly. Location was great!
Cons: When we checked in, our reservation said King room with hot tub, but they put us in a small king room with only a stand up shower. They switched us to the appropriate room after going back down to reception, but it would have been nice to skip the hassle. The jacuzzi jets weren't very strong. The shower is in need up updating.
7.4 Good
Pros: The room was clean and bed was nice
Cons: Found the room to be damp and humid even with the air conditioning on.... It was uncomfortable at times
6.8 Good
Pros: The hotel was nice. When the staff had problems finding my reservation they fixed it right away. Rooms were clean and orderly.
Cons: IHOP was super expensive, and the wait staff were unprofessional and rude. I did not enjoy paying 26.00 a night for parking, as we could have parked next door for 10.00.
5.1 Okay
Pros: Mainly clean. I would look for another hotel first.
Cons: The front desk staff was extremely rude through our entire stay. The hotel was certainly showing its' age. The noise level during the night was very annoying - on all 3 floors. Our complaints went unanswered. We took one look at the pool and turned around.
7.7 Good
Pros: We arrived very early on our day of check in (10:30 am) and thought it was great that the front desk changed our room from 2 queens to a King and allowed us to check in that early!!!! Location for walking to the falls is good.
Cons:
7.4 Good
Pros: The hotel
Cons: Paying money
7.4 Good
Pros: Once we got to the right room, it was awesome. We had been biking through the wineries all day on a hot-hot day so were super glad to have the jacuzzi. Not going to lie, I jumped straight in when we got there, and then had another in the morning before we had to go for breakfast it was so glorious to have a jet tub six feet from the foot of our bed!
The bed was very comfortable, and the room was spacious and there had been recent updates and improvements. The AC did its job very well. The TV's a little weird to figure out, but once you do you'll be fine.
Cons: Overall it was a decent stay, for the money. There were a few little things (in-room coffeemaker didnt work, towels were scratchy hotel towels) but my two big flags are as follows:
Upon our initial check-in, we were assigned the wrong room (one without a jacuzzi!!!). I called front desk and they mercifully had the right room available, but the other couple we were travelling with had the same thing happen... Check your reservation.
When we got in, it was too early for dinner so I called to inquire about a snack and a glass of wine (there was nothing in the minibar) from room service. The front desk clerk said she'd have to call me back, and then never did... BYO in-room snacks.
6.0 Good
Pros: It is in Niagara Falls (Ontario), within long-walking distance of the Falls ... which is important, because parking is extremely scarce and expensive anywhere closer. Staff was friendly.
Cons: $38 (US) of extra, unadvertised charges were added to my bill. The TV in the room was non-functional, the bathroom door would not close ... the entire city of Niagara Falls is a tourist trap, so this hotel fits right in.
Located in the Fallsview Tourist District, and the Niagara Wine Region. Recognized as one of the 7 wonders of the World, Niagara Falls and the surrounding South Western Ontario area provides limitless sites, attractions, and activities for a family vacation or leisure get-away. We are also only one block from the newly opened Scotia Bank Convention Centre. Property has a AAA/CAA 3 Diamond rating. A quick 90 minute drive from Toronto, Ontario, or a 30 minute drive from Buffalo will place you in the heart of Niagara Falls and the comfort of our hotel. Our guestrooms all boast high speed internet access, in-room movies, some with private balconies and oversized whirlpools. Take a short walk or ride in the local Shuttle to the Canadian Horseshoe Falls, enjoy a sightseeing tour to Niagara-on-the-Lake. Enjoy world class, award winning wines from the area at the Niagara Wine Festival in September or the splendor of the falls lit up at night during the Winter Festival of Lights at Christmas Time. Year round the Ramada Niagara Falls/Fallsview can be your choice of comfort while you explore the Niagara Region. Sorry, No Pets Allowed. Parking is available at a charge.
With a stay at Fairway Inn by the Falls by Elevate Rooms, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 6.8 Good
Based on 593 reviews
All Reviews
- All Reviews
- Couples
- Solo
Mediocre
2.5
Good
7.4
Pros: It was close to the club seven
Details
Reviews
Overall 6.8 Good
Based on 593 reviews
Location
9.0
Service
8.2
WiFi
7.3
Room
4.5
Food
3.8
Vibe
2.3
Breakfast
2.0
Location
9.2
Value for money
8.5
Service
8.5
Room
4.1
Location
8.9
Room
4.0
2.5 Mediocre
Pros:
Cons: Worst room of my life.
7.4 Good
Pros: It was close to the club seven
Cons: To say I paid over $200 that room was very rough. Stains on the floor and cracks in the walls everywhere.
With a stay at Fairway Inn by the Falls by Elevate Rooms, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. The front desk is staffed during limited hours. Free self parking is available onsite.
Get more value for your hard-earned money at our smoke-free Quality Inn and Suites hotel in Niagara Falls, ON near Niagara Falls, Marineland Canada, Niagara Falls Skylon Tower and the Canada Butterfly Conservatory. Our hotel caters to your needs with such amenities as free wireless high-speed Internet, free daily newspapers, meeting space and an exercise room, to name a few. Your guest room includes a flat-screen TV, desk and hair dryer, along with an iron and ironing board and more. Get more value at Niagara Falls hotels like our Quality Inn and Suites. Book now.
Overall 6.3 Good
Based on 223 reviews
All Reviews
- All Reviews
Mediocre
2.0
Good
6.5
Pros: For the money this was a pretty good Hotel. It is in a great location.
Mediocre
2.0
Good
7.4
Mediocre
2.8
Pros: location
Okay
4.0
Pros: Continental breakfast
Okay
4.2
Excellent
9.1
Pros: -location is perfect
-complementary breakfast included and it's good!
-nice staff
-pool
-excellent value for what you pay and get in return
Details
Reviews
Overall 6.3 Good
Based on 223 reviews
Location
8.9
Service
7.8
Value for money
5.9
Food
4.2
Breakfast
4.0
Comfort
3.5
Room
3.2
Wellness Area
3.0
Cleanliness
2.0
Amenities
1.2
Vibe
0.7
2.0 Mediocre
Pros:
Cons: The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
6.5 Good
Pros: For the money this was a pretty good Hotel. It is in a great location.
Cons:
2.0 Mediocre
Pros:
Cons: Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
7.4 Good
Pros:
Cons: Bathroom tissue holder broken.
Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool.
Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
2.8 Mediocre
Pros: location
Cons: tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
4.0 Okay
Pros: Continental breakfast
Cons: Room
Pool
Cleanliness
Hidden fees
4.2 Okay
Pros:
Cons: The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
9.1 Excellent
Pros: -location is perfect
-complementary breakfast included and it's good!
-nice staff
-pool
-excellent value for what you pay and get in return
Cons: -parking lot charges $15.00 daily!
-room had a weird smell coming from AC unit and carpet had a big stain.
Get more value for your hard-earned money at our smoke-free Quality Inn and Suites hotel in Niagara Falls, ON near Niagara Falls, Marineland Canada, Niagara Falls Skylon Tower and the Canada Butterfly Conservatory. Our hotel caters to your needs with such amenities as free wireless high-speed Internet, free daily newspapers, meeting space and an exercise room, to name a few. Your guest room includes a flat-screen TV, desk and hair dryer, along with an iron and ironing board and more. Get more value at Niagara Falls hotels like our Quality Inn and Suites. Book now.
With a stay at Diplomat Inn in Niagara Falls (Fallsview), you'll be within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include multilingual staff, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 6.1 Good
Based on 847 reviews
All Reviews
- All Reviews
- Couples
- Families
Okay
5.1
Pros: Location was good.
Okay
4.0
Pros: I was close to the falls. Walking distance to a good Indian food restaurant next door and an IHOP was also next door to this place. We did not need to drive to get food. other then that nothing good to say.
Details
Reviews
Overall 6.1 Good
Based on 847 reviews
Location
9.7
Service
5.6
Room
4.1
Cleanliness
3.7
Food
2.5
Vibe
2.1
Amenities
2.0
WiFi
1.8
Location
9.8
Service
5.9
Cleanliness
3.8
Room
3.5
Vibe
2.0
Amenities
2.0
WiFi
1.2
Location
9.4
Service
5.6
Cleanliness
4.1
Room
3.6
WiFi
1.6
5.1 Okay
Pros: Location was good.
Cons: There was no coffee maker or fridge in room. No parking when we returned for the evening, had to create a spot. Towels were horrible, the free internet worked only in the early morning.
4.0 Okay
Pros: I was close to the falls. Walking distance to a good Indian food restaurant next door and an IHOP was also next door to this place. We did not need to drive to get food. other then that nothing good to say.
Cons: No elevator that we could find for out third floor stay. The stairwells where disgustingly dirty. The room was not dirty but run to the ground. I'm a contractor and the fire escape panic door hardware on the first floor exiting door was broken cause a total fire escape hazard. If this place was in the USA it would have been shut down by the fire department long ago. I did not feel safe if there was an emergency. Run down 4 channels on the TV. A new flat screen TV does you no good when you have no stations to watch. Pass on this place. Kayak has this place all wrong on the rating. I'm pissed I used them.
With a stay at Diplomat Inn in Niagara Falls (Fallsview), you'll be within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include multilingual staff, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
With a stay at Empress Inn and Suites by Elevate Rooms, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 6.1 Good
Based on 2,000 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
Mediocre
2.5
Pros: There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence
evidence ) .
Mediocre
2.0
Details
Reviews
Overall 6.1 Good
Based on 2,000 reviews
Location
8.5
Service
5.7
Comfort
4.0
Room
3.7
Cleanliness
3.2
WiFi
3.2
Vibe
2.4
Breakfast
1.8
Amenities
1.6
Pool
0.0
Location
8.7
Service
5.6
Comfort
4.2
Room
3.1
Cleanliness
2.9
Vibe
2.0
Amenities
1.6
WiFi
1.4
Value for money
8.6
Location
8.3
Service
5.6
Comfort
4.5
Room
3.5
Cleanliness
2.9
Comfort
4.1
Room
3.5
2.5 Mediocre
Pros: There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence
evidence ) .
Cons: Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
2.0 Mediocre
Pros:
Cons: The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well.
I would not have written a bad review if they had spoken to me with respect.
With a stay at Empress Inn and Suites by Elevate Rooms, you'll be centrally located in Niagara Falls, within a 5-minute drive of Horseshoe Falls and Skylon Tower. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 4.1 Okay
Based on 16 reviews
All Reviews
- All Reviews
With a stay at Admiral Inn by the Falls, you'll be centrally located in Niagara Falls, a 2-minute drive from Skylon Tower and 5 minutes from Horseshoe Falls. Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.
Overall 3.2 Mediocre
Based on 59 reviews
All Reviews
- All Reviews
Mediocre
2.0
Mediocre
2.0
Pros: Nothing else available
Mediocre
2.5
Mediocre
3.3
Pros: The hotel was located close to attractions and offered free parking.
Details
Reviews
Overall 3.2 Mediocre
Based on 59 reviews
Location
8.3
Service
5.7
Comfort
2.9
Room
1.5
Cleanliness
1.5
Amenities
0.0
2.0 Mediocre
Pros:
Cons: We booked our hotel using kayak and hotels.com. Once we got to the hotel we notice the parking lot was almost empty (not normal for Niagara Falls). The ''manager' show us the room, the walls had graffiti on them (male parts), the bathroom was dirty, there was pee stains on the floor, mirrors dirty, etc. once i removed the blanket from the bed the sheets where stain and there was cigarette ashes and a used match. I asked the manager to show me another room, and the next room was even worse, he finally showed me another one and I said.. are you cleaning the room? he said the rooms were clean. I asked for my money back, he said to me call the website. I called hotels.com and they said.. we will cancel the room but there is not refund. I spoke with hotels.com management and they didn't do nothing to help, they basically they told me to bad so sad and suck it up.
The pictures on the website doesnt match the rooms, the rooms are not in sanitary conditions to be rented, there is construction material everywhere. The saddest part is that while we were dealing with the 'manager' another two couples where dealing with the same situation, their money didnt get back, the hotel is a scam. either you stay in the most filthy room ever or you dont get your money back.
Thanks God I am a resident from the falls and I have gone to the city hall to put a complain, I am calling the tourist department and the health department. I was so disappointed that hotels.com didnt do a thing to help or at least to show some support or empathy.
2.0 Mediocre
Pros: Nothing else available
Cons: Everything it's a dump
2.5 Mediocre
Pros:
Cons: l was book hotel in your website, totally inconsistent with the online description，Outdoor swimming pool did not open, no water， Thirty two inch television is actually only a very small old-fashioned TV, And
also no signal does not work，I ordered a king bed room, give me a queen bed room, all are not correspond, too bad, I'd like a refund
3.3 Mediocre
Pros: The hotel was located close to attractions and offered free parking.
Cons: Everything else. This place was a dump and should be condemned. Oh, and the wifi did not work.
With a stay at Admiral Inn by the Falls, you'll be centrally located in Niagara Falls, a 2-minute drive from Skylon Tower and 5 minutes from Horseshoe Falls. Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.
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