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Niagara Falls hotels near Shaw Theater
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Best Niagara Falls hotels near Shaw Theater
Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is a 5-minute walk from Clifton Hill and 11 minutes by foot from Skylon Tower. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 1,550 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
When you stay at Great Wolf Lodge Niagara Falls in Niagara Falls, you'll be in the suburbs, within a 5-minute drive of Clifton Hill and Fallsview Indoor Waterpark. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 1,710 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
9.4
Cons: The mattress was not comfortable
Excellent
9.1
Pros: The kids will love it here. Between the water park, the talking animals in the lobby, easy-for-kids food and the overall experience, the kids become fully absorbed in this little world. Food quality at the restaurants, especially the buffet dinner is fantastic.
Cons: Limiting coffee and tea in the morning to only one cup is cheap. They should include refills. I was happy to find out that they serve Canadian coffee roasters Kicking Horse Coffee. But only at a coffee shop. This makes it complicated for customers. Just serve the same stuff everywhere, and include refills at breakfast.
Excellent
9.7
Pros: It is an ideal place for a local vacation if you have younger kids.
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
9.4
Good
7.7
Pros: When the rooms are cleaned, checked and aired ...little details should also be taken into consideration example the shampoo/soap/conditioner dispenser which was totally empty...
Cons: Perfect place for a family...loved it...a little pricy but we all had a quality with the family ...
Good
6.0
Pros: Great pool facilities Fantastic staff and atmosphere Perfect for families The only ready I can't give perfect score is because food was not good
Cons: The pizza is good but all other food isn't With evryone being so nice it's hard to complain Makes no sense why everything is good but the food
Excellent
8.2
Pros: The water park was great, the room was clean, had a great view of the outdoor pool from the balcony. Staff was super friendly and it was overall awesome. I'd come back again.
Cons: I just wish they would have more activities for adults. It felt like it was all for kids. I would only recommend it for families with children and not for a young couple
Excellent
10.0
Excellent
8.8
Pros: We've been twice this summer - It's such a good time for the whole family. Lot's to do for everyone.
Cons: Would have like to have stayed longer but it is just so expensive.
Excellent
10.0
Excellent
9.7
Excellent
9.6
Cons: They could really use another sit down type restaurant. The buffet is nice however the wait is ridiculous!
Excellent
9.4
Excellent
9.4
Excellent
8.5
Excellent
9.1
Pros: Lots of activities and food - no need to ever leave site. I have always booked directly with GWL, however, using Kayak was wonderful.
Cons: Great family time. However, there is an extra charge around every corner. Not a cheap vacation, but fun.
Good
7.4
Excellent
9.4
Pros: We had two 5 year olds on our trip. We bought the paw pass for each of them and they loved it. There are so many benefits to it. Our stay was for one night and it was hard to get all the activities in in that time. The water slides, wave pool and lazy river were a lot of fun. The MagiQuest game was awesome! There is a lot of walking to it, so wear good shoes. The kids really liked the nightly dance party. The pizza place had really good pizza.
Cons: We had to rent a locker for our things at the water park because there were never any available chairs or tables. This worked out for the day we checked out but still wanted to swim. The lazy river had no order to it. There were a ton of empty tubes they ran us down at one point and instead of lazy, it was stressful. On the other side, when loading into the tubes, you wait off to the side at the stairs and wait for someone to unload or an empty tube to come around. Someone working at the park should be managing the loading and unloading of the tubes. The floor plan on the first floor by the water park needs work. It’s always congested.
Excellent
8.0
Pros: The water park was great for the kids and us adults
Cons: Our balcony had a bird nest in it and was covered in bird poop so we could not even use it which was disappointing
Excellent
8.8
Pros: I didn't expect a Waterpark to keep my kids occupied long but there was so much to do. While the resort is expensive, the money we saved by avoiding alternative entertainment more than offset the room cost.
Cons: The resort is a bit far from the main strip in Niagara Falls. If you do plan on going to the strip, you'll have to drive (and pay for parking)
Experience the excitement and beauty of Canada's iconic Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible position overlooking the falls offers stunning views from our newly renovated guestrooms and suites, dining venues and meeting rooms. Awaken refreshed in Ontario as the roar of Niagara Falls serenades you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or take a walk in scenic greenspace that is nearby. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagara Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of Fallsview Casino Resort, Scotiabank Convention Centre, Niagara Falls boat tours, award winning wineries and more. Whether traveling for leisure or business, we look forward to welcoming you at our Niagara Falls hotel.
Overall 8.4 Excellent
Based on 3,878 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Okay
4.8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Excellent
8.0
Okay
4.5
Cons: Poor reception staffs
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
8.8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Excellent
8.0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Excellent
9.1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Good
7.1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
Excellent
9.7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Romantic and spectacular!
Cons: I loved it all!
Excellent
8.3
Excellent
8.0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Excellent
9.1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Good
6.8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Excellent
8.3
Pros: Great views
Cons: Could clan rooms a bit better
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Excellent
10.0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Good
6.0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Excellent
9.7
Pros: Excellent views!
Excellent
10.0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Good
6.0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Good
7.7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Excellent
8.8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Country Inn and Suites is located a short distance from the wonder of Niagara Falls. We are across the street from the Casino Niagara and one block away from Clifton Hill -The street of fun at the Falls. Our property has a heated indoor pool and hot tub, game room, fitness room, meeting facilities, complimentary breakfast and complimentary WIFI and wired Internet Access. This is a completely smoke-free facility. Parking fee at hotel is 156 CAD per day. Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service 2018. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.4 Excellent
Based on 1,610 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Pros: Loved the location, can easily walk to the falls. On the Main Street but just a block from the really busy area. We liked being close but not in the middle of the crowd. Free breakfast was great! The pool and hot tub were awesome. While family loved the stay. Rooms were very clean and updated. This location worked perfectly for our family.
Excellent
10.0
Excellent
10.0
Pros: Great location
Cons: None
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Overall 8.3 Excellent
Based on 2,503 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Good
6.0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
Okay
5.7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Good
6.2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
10.0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Good
6.6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Good
6.2
Excellent
10.0
Excellent
8.0
Okay
5.4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Excellent
10.0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
8.8
Pros: Very clean, with knowledgeable staff. A great place to stay
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: 10
Excellent
10.0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Excellent
8.2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Mediocre
3.6
Excellent
8.0
Excellent
9.7
Excellent
9.6
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
9.6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
9.7
Okay
4.5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Excellent
10.0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
8.0
Pros: The service was great. The room was very nice.
Cons: At the price of the hotel parking and wifi should be included. The room was a little outdated but nice.
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Good
6.0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Just two short blocks from the brink of the Falls, our hotel has been designed with Frank Lloyd Wright inspired timeless architecture. The DoubleTree Fallsview makes a smart home base for exploring walkable neighborhoods like the Clifton Hill and Fallsview tourist districts. We are 400 yards to Fallsview Casino. The impressive lobby has been specially designed to meld indoors and out, and public spaces are filled with natural light from every angle. The rooms are spacious with comfortable furnishings and include complimentary basic WiFi, the scene-stealer, of course, the panoramic views. Soaring 18 storeys, most rooms offer views of the upper Niagara River and cityscape, top floors provide premium views of the American Falls. Local wines and craft brews and hand cut steaks have wowed critics at Buchanans Steak & Seafood, while the on-site Aveda Spa merges the science of performance driven plant-based products with the art of high-touch experience. We also have a small batch lobby bar with Starbucks and grab & go and convenient on-site self-parking.
Overall 8.3 Excellent
Based on 1,483 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Excellent
8.0
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Good
7.7
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
8.0
Excellent
8.8
Excellent
9.4
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
When you stay at Travelodge by Wyndham Niagara Falls at the Falls in Niagara Falls, you'll be on a lake, just steps from Clifton Hill and Ripley's Believe it or Not. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 916 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
Excellent
10.0
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Good
6.5
Good
7.4
Pros: Balconies are a huge plus
Cons: Out dated.
Excellent
9.1
Good
7.7
Mediocre
3.7
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
Excellent
9.4
Good
7.1
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 8.0 Excellent
Based on 1,470 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Good
7.7
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Good
7.0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
10.0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
Excellent
9.1
Okay
5.4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
9.1
Good
6.8
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Excellent
8.0
Cons: Breakfast was horrible.
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
Boasting an unrivaled location overlooking Niagara Falls, Sheraton on the Falls Hotel welcomes guests with CAA Four Diamond accommodations, thoughtful amenities and anticipatory service. Nestled across from Niagara Falls, in the midst of the popular tourist area, we provide intimate access to the area's top attractions; take your chances at Casino Niagara or bring the family for a day of fun at Fallsview Waterpark. Setting the tone for relaxation and productivity, our guest rooms and suites feature high-speed Wi-Fi, plush bedding and scenic views of the falls. Reenergize with a visit to our pools or fitness centre, refuel in our variety of unique dining destinations or revitalize with a massage at our spa overlooking Niagara Falls. Boasting nearly 45,000 square feet of venue space, our hotel is also an inspired choice for a meeting, wedding or special event in Ontario. Whatever brings you to this part of Canada, you'll enjoy an inimitable travel experience at Sheraton on the Falls Hotel.
Overall 7.9 Good
Based on 4,392 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
9.1
Excellent
8.5
Excellent
9.1
Excellent
8.2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
Okay
4.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: I loved the Location! I had a view of the strip and of the falls. Beautiful! Friendly staff. Clean hotel. Clean room.
Cons: The only thing I did not like were the pillows. I might bring my own next time but I still loved the hotel and their staff.
Excellent
8.2
Pros: We upgraded to a better view, it was worth it if that's what you want. The room was clean and within walking distance to everything
Cons: The tub was small and concaved which was weird standing in the shower. Also the indoor pool was very cloudy, we didn't go in because we thought it was filthy water.
Excellent
9.7
Pros: Views, fireplace, couch in room, jacuzzi tub in bathroom
Cons: Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Excellent
10.0
Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.
Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.
Mediocre
3.1
Pros: Close to Clifton Hill.
Cons: Parking being so far away and 30.00, resort fee. An additional 50.00 after already paying 100.00+ for the room
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
Good
6.5
Excellent
9.7
Excellent
9.1
Excellent
10.0
Good
6.0
Cons: Bathroom was small and the shower was rediculous short.
Excellent
9.7
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
Excellent
9.7
Excellent
10.0
Excellent
9.4
Okay
4.0
Okay
5.7
Excellent
9.1
Good
6.0
Excellent
10.0
Good
6.8
Pros: Can't beat the views from the top floors facing the falls. Loved that the window actually opens so that you can even hear them. All the attractions are literally steps away. Didn't need to use our car! Staff was incredibly helpful and pleasant!
Cons: The rooms are very simple and rundown. We stayed on the lower floor for one night without a view of the falls and the window faced an internal hallway. It felt like a dungeon! Even the deluxe rooms furnishings were rundown.
Excellent
10.0
Pros: We had a room with view to the Falls and it was amazing. Travelled with a toddler, and we found it pretty family-friendly. There are many attractions and restaurants nearby, and for some of them you don't even have to leave the hotel.
Cons: The buffet at the Fallsview Restaurant was very expensive, but of course, the view is amazing, and the service was pretty good. We only stayed for one night, so we didn't get use all the resort's amenities.
Excellent
10.0
Pros: The fallsview room was great, it was really clean and the view was amazing.
Excellent
9.4
Pros: It had everything you need and want for a conference stay and for the family.
Cons: Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Excellent
10.0
Pros: Very good location
Cons: Starbucks in hotel prices are expensive and drinks are not good. I ordered strawberry banana almost $10 (including tax) and taste so bad.
Okay
4.0
Pros: Waterpark Italian Restaurant
Cons: Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Excellent
8.8
Pros: Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Cons: Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
Excellent
8.5
Pros: - Great location, close to everything. - Basically attached to Rainforest Cafe, an indoor water park, Starbucks. - Gave a $5 gift card if you choose to forego getting fresh towels, etc as a thank you for "going green"
Cons: -Bathroom was small in the room where we stayed (one queen bed) - Cable didn't work in our room
Excellent
8.5
Pros: The resort was clean and comfortable. We were upgraded at the front desk because they overbooked! Our room was beautiful and had an awesome view of the falls. The staff was super friendly.
Cons: Our room had a jacuzzi, and the jets were broken. AlsoC the walls were really thin and we could hear everything.... and I mean everything... that the people in the room next to us were doing.
Excellent
8.5
Pros: The location was great. Lots to do. Didn't have to go out of building in winter if you didn't want to b
Cons: The plug in the bathroom was so worn things wouldn't stay plugged in. There was some sort of crusty stain on the foot stool. Who was really gross.
Excellent
9.7
Pros: The view from the 21st floor fallsview room was a jaw dropper! Located right on the corner of Falls Ave & Clifton Hill, its right in the center of the Vegas-like hub of activity on Clifton Hill, and within easy walking distance of everything.
Cons: Fallsview room is pricy, but you get what you pay for. Despite being insanely expensive ($50 ea) the buffet dinner in the 14th floor Fallsview Resturant was good, but nothing to get write home about. I guess you're paying for the glasswall view of the falls.
Excellent
10.0
Pros: The view of the Falls
Excellent
9.7
Pros: Like the location, the room and convenience of being connected to casino.
Cons: Didn't like that we had to park in parking garage of casino. It was quite a hike with bags.
Mediocre
3.7
Pros: Just the location
Cons: Everything
Excellent
9.1
Pros: The staff were quite helpful and knowledgeable about the area.
Cons: Some of the rooms do not have the views they are described to have.
Okay
5.7
Pros: The floor to ceiling window is lovely, and the fact that the window actually opens.
Cons: Our room was described as having an uninterrupted view of the falls, and while it was beautiful, the falls were only visible if sitting on the couch and looking at a sharp angle. The room was way too expensive for the general quality, while it was clean, the decor is lifeless, drab, and outdated.
Good
7.7
Pros: Very clean. Great location. Comfortable beds. Victor on check-in was great!
Excellent
9.1
Pros: With a water park, friendly staff and plenty to do this is an excellent place to take kids. Buffet dinners are a highlight of the day.
Cons: Strange no fans in the bathroom.
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
10.0
Pros: The veiw was the amazing
Excellent
9.7
Pros: Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
Located in Niagara Falls, Glengate Hotel & Suites is in the entertainment district, within a 5-minute drive of Skylon Tower and Niagara Falls State Park. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Overall 7.7 Good
Based on 1,631 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: Great staff. Very attentive and informative. Good knowledge of the area. Great room size.
Good
7.7
Excellent
8.0
Pros: This hotel was a decent place to stay for the price and I honestly have no really big complaints about it. The rooms were spacious. The bed was comfortable. The air conditioning unit worked well. All around good job.
Cons: The only things that I could honestly say we're a negative on the trip was that there was no microwave in the room and that there could be more TV channels for night time usage.
Good
7.4
Pros: bathroom
Cons: breakfast
Okay
4.6
Pros: Nothing
Cons: I did not like the bathroom the tub was dirty needed bleaching I did not like the carpet it needed to be replaced I did not like the bed it needed to be replaced I did not like the balcony it was dirty & gloomy & you looked right into a wall
Okay
4.8
Pros: The beds were OK.
Cons: The staff didn't know the TV channel selections. When asked was given an outdated crib sheet. The bath/shower was a safety risk. No hand bars and the bottom of the tub was too slippery to stand on.
Excellent
8.0
Pros: room is big and the staff are freindly
Cons: parking is little small
Located in St. Catharines (Merritton), Stone Mill Inn is within a 5-minute drive of The Pen Centre and Welland Canal Lock 7. Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 4 reviews
All
- All
- Mature couples
- Young couples
- Couples
Excellent
10.0
Excellent
9.4
Pros: Beautiful Architechture, luxurious rooms, great stay!
Cons: Centered in highly developed commercial area, heavy traffic.
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.6 Good
Based on 13,561 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Excellent service. The housekeeping person was really friendly and helpful. Clean and lovely room, everything worked as it should. This was my second visit and I will always stay at the Hilton Fallsview.+
Excellent
8.8
Pros: We were here for July 4th overnight. We had a great view of the falls from the 18th floor! We enjoyed Brasa very much!! We were also thrilled with the accommodations and how friendly and helpful the staff was!! Finally we had our breakfast buffet included and decided to go to the Watermark on the 33rd floor. Again the view was spectacular and the food was delicious!! We'd definitely stay again at any Hilton after such a wonderful experience!!!!
Cons: The only thing I didn't like was that the vending machines wouldn't take American money, so I needed to go downstairs for Canadian money to use the vending machines when all I wanted to do was relax that night. Also the waterslide for the pool was closed at 8pm when the pool was open untill 11pm, that was disappointing.
Excellent
9.7
Pros: Overall very nice would come back again
Cons: The lines at the check in and check out service
Excellent
8.0
Pros: Room was really nice and comfortable.
Cons: The in-house restaurant was not good. We went to the Italian place and had a bad experience. I mentioned this at check out and there was no reaction at all. We are Hilton Honors members.
Good
6.2
Pros: Great location
Cons: Didn't have my correct reserved room type and keys didn't work!
Good
7.1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Okay
5.4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Excellent
8.2
Good
7.4
Excellent
9.1
Good
6.2
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Good
7.7
Good
6.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Mediocre
3.7
Excellent
8.2
Excellent
10.0
Good
7.4
Excellent
9.7
Mediocre
2.0
Mediocre
2.0
Excellent
10.0
Good
7.4
Cons: Bathroom was not very clean.
Excellent
9.7
Excellent
8.0
Excellent
8.5
Mediocre
3.7
Pros: Nothing. The room wasn’t what I requested. I didnt want to stay. I asked for my money back and the refused
Cons: Everything!! I was very disappointed and I still want my money back
Okay
4.5
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
Okay
4.2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Welcome to Embassy Suites by Hilton Niagara Falls-Fallsview, the closest hotel to Niagara Falls and next to Fallsview Casino. Be astounded by spectacular views from the huge windows in our two-room suites overlooking this beautiful landmark. Expect an unforgettable stay at our modern hotel with excellent service, a friendly multi-lingual staff and more space for family and work. Our Ontario, Canada hotel is only 40 minutes from the Greater Buffalo International Airport. Expect a private bedroom and separate living room, a refrigerator, microwave, WiFi, hair dryer and two televisions with cable channels and in-suite movies. Executive suites at this Niagara Falls, Canada hotel have full views of the Falls and a full-sized sofa bed. Plan your wedding or business event in our 10,000 sq. ft. event space with the stunning Niagara Falls as your backdrop. Conference rooms include A/V components and interconnecting screens with simultaneous display LCD projectors. Work in our complimentary 24-hour BusinessLink business center with WiFi and mobile printing. Relish a daily complimentary made-to-order breakfast and our complimentary Evening Reception that includes two alcoholic drinks and snacks. Enjoy a meal onsite at the Keg Steakhouse + Bar overlooking the Falls, or sample delicious desserts in TGI Friday's. Exercise in the complimentary fitness center at our hotel, and unwind in our indoor pool, whirlpool and video arcade. Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 7.6 Good
Based on 6,237 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Okay
5.1
Good
7.4
Pros: The hotel was chaotic but the rooms were very large and clean and incredible value
Excellent
8.0
Good
6.0
Pros: Spacious room Nice breakfast
Cons: Didn't like that there is no tunnel or bridge to get directly to casino Pool way too cold (especially for small kids) Valet area too crowded for drop off or pick up Only able to use 1 door for entering or exiting premises Starbucks way too expensive at the location
Okay
4.2
Pros: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways
Cons: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Good
7.1
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
Excellent
10.0
Pros: Well kept Great Staff Breakfast included Happy Hour included Spectacular views Would definitely stay there again. Well staffed and everyone was above and beyond helpful.
Cons: High Volume hotel Parking garage additional fees + valet Long elevator lines Long breakfast lines Long Happy Hour lines Since it is high volume and probably booked most of the time the lines can be long. The hotel tries to prepare you for this by posting what times are the best to avoid the longest lines. Only hidden fees were the parking issues.
Excellent
9.1
Pros: We had a great room overlooking the falls. Upon check in we were upgraded to the Presidential Suite. BONUS.. The hotel was very nice with a good breakfast and super view while eating.
Cons: The only bad thing I could say is there was construction going on in the hotel. The lobby was in disarray, but clean. We also heard some other construction noises in our room too. It was only mildly annoying.
Excellent
9.1
Pros: Amazing view of the falls.
Cons: I didn't know Kayak would charge for us to use their service.
Okay
5.4
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Excellent
9.7
Excellent
10.0
Good
7.7
Excellent
8.5
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Excellent
9.1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
10.0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Excellent
8.5
Okay
5.7
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.8
Pros: Excellent location close to the falls Very friendly staff Very clean modern hotel Good included breakfast
Cons: Long waits for elevators, especially at breakfast and evening Cost of valet parking - should have self park option. It also should be advertised better. Poor selection of reception snacks compared with other Embassy Suites - shouldn't advertise.
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
8.0
Cons: Plumbing was not good. Hot tub dripped constantly. Shower head could not be adjusted no matter what we did. Toilet flush handle felt very flimsy and seemed like it would break at any time.
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
When you stay at Americana Waterpark Resort and Spa in Niagara Falls, you'll be in the suburbs, a 1-minute drive from Lundy's Lane and 6 minutes from Fallsview Casino. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 873 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.5
Pros: We took a 3 year old and 5 year old. They loved it. Bright sunny facility. Wave pool was awesome. kiddy area worked well and there were nice long tube slides. Although hotel facility was somewhat dated, the rooms were large and clean. Everything worked well
Good
6.5
Okay
5.7
Pros: Convenient location. Short drive to the Falls and the Clifton Hill attractions.
Cons: Even though the hotel is not downtown and has a huge parking lot, they charge $16.95 a night for parking. Given it's suburban location I would have expected free parking. In addition, the water park is very basic. Only the tube slide was good and there wasn't much variety. As far as water parks go this one is not great. Few options for bigger slides.
Excellent
10.0
Cons: Parking was problematic but staff assisted as much as they could.
Excellent
8.0
Okay
4.0
Pros: The 2 person hot tub was the highlight, once the staff cleaned it properly of the previous users hair and lint. We liked the location of the Hotel, we liked that it was close to Clifton Hills but far enough away so it was quiet at night. The Waterpark was also a fun feature. I haven't rode a water slide in years.
Cons: I didn't like that the on site resto was operating at half capacity as they are renovating for a Boston Pizza. Also, we found that we did not get our money's worth considering what we payed
Good
6.0
Pros: Very friendly staff and water park admussion
Cons: Carpet felt unclean and wet, uncomfortable sheets, very basic amenities
When you visit a Super 8, you should know that great value is checking in with you. From our thousands of convenient locations across the globe to the welcoming amenities that come standard at every Super 8, we work hard to make your stay feel easy. Whether you are on the road or flying in, look for our familiar red-and-yellow sign and count on a warm welcome from our front desk.
Overall 7.3 Good
Based on 2,223 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
10.0
Pros: Location, Staff, Cleanliness, Price
Cons: SLOW wifi
Good
6.0
Excellent
9.3
Pros: The great location and accommodating staff.
Cons: The amenities were lacking but were comparable to those at nearby locations.
With a stay at Clifton Victoria Inn at the Falls, you'll be centrally located in Niagara Falls, within a 5-minute walk of Fallsview Indoor Waterpark and Clifton Hill. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 7.3 Good
Based on 1,802 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Okay
5.7
Good
6.2
Excellent
8.0
Excellent
8.5
Pros: The staff was awesome, the location was the best in town and free parking
Cons: Pool opens at 10 am, too late, and closes at 10 pm way too early
Excellent
8.2
Excellent
9.4
Pros: I booked room in Nov. 2014. The hotel was close to many attractions in Niagara Falls, and at a reasonable walking distance from the Falls. It is clean, modern, offers a decent breakfast and the room we had was very good. The beds were quite comfortable. Its indoor facilities include a pool, Jaccuzzi and sauna. One of its main advantage is the free parking, which in NF is a big deal! Overall, definitely a recommendable hotel. On week-ends, expect families with kids that will monopolize the pool and Jacuzzi at certain times.
Cons: Can't think of anything!
Excellent
8.2
Pros: Overall, the room seemed mostly clean, but very dated. The bed was huge and very clean. Amenities were minimal, but the staff was friendly and very helpful to this first time traveler to Niagara Falls. There was a convention of cheerleaders the weekend I was there and they kindly put me in a honeymoon suite away frim the noise. The location can't be beat. It's right across the street from the Clifton Hill entertainment district and about a 10 minute walk to the Falls. Lots of places to eat, even if you are like me with lots of dietary restrictions. The in house free breakfast is standard hotel issue, but nice to have on busy days.
Cons: Some of the towels were slightly dirty and there was mold on the shower curtain. The swimming pool and the whirlpool are inside the front entrance (same place as the breakfast and check-in), so it's very hot and humid in that space. It also smells of chlorine everywhere in the hotel. For this reason, I think, the air conditioner was on the whole time (even though I had turned the room unit to heat, because it was snowing outside)! The room never smelled of chlorine though. The TV reception was also spotty at best, but ultimately not an issue, as I was out most of the time. The elevators are a little slow, but very cool, one being glass and facing the inside of the lobby.
Excellent
8.5
Pros: Overall very good, location, Very good breakfast & clean.
Cons: The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
Enjoy proximity to one of the worlds natural wonders when you stay at Ramada Niagara North of the Falls hotel. Located on the Niagara Parkway, near the Gale Centre sporting facility, and steps from the WEGO Stop, this smoke-free lodging facility offers access to tours like Journey Behind the Falls and the Horn Blower Boat Cruise, attractions that include the Butterfly Conservatory and Clifton Hill, and gaming at Casino Niagara and Fallsview Casino. Niagara Falls International Airport and Buffalo Niagara International Airport are also nearby. Amenities include indoor heated pool and fitness facility, as well as complimentary wireless internet access and parking for a fee. Guest rooms feature flat-screen HDTV, in-room movies, and coffee maker, and rooms with heart-shaped tubs are great for romance. Sorry, no pets.
Overall 7.2 Good
Based on 1,396 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
6.8
Pros: Rooms were good sized. The hotel is clean.
Cons: About five miles from the falls and not an easy walk. The $14.00 a day parking is a bit steep especially based on location. The IHOP is under construction so there are no onsite food options. The wifi is very slow but free. There are no fridges or microwaves in the rooms. They are are doing remodeling in areas of the hotel. The pool is small.
Excellent
9.1
Excellent
8.0
Excellent
8.2
Cons: You have to pay for parking, not disclosed prior to the trip.
Excellent
8.8
Pros: The staff were amazing! A great help to us. The hotel was close to everything we wanted to do during our stay.
Cons: The curtains didn’t close. The sun rises early.
Conveniently located off Highway 405 in the heart of Niagara Falls, this Ramada Plaza Niagara Falls hotel is across from Canada One Factory Outlet Mall, and near the beautiful Niagara Wine Region and Casino Niagara. Journey behind the falls or take the Maid of the Mist tour at Niagara Falls, only 3 kilometers away, or take a short drive to Toronto or downtown Buffalo. After an exciting day, refresh at this hotel with complimentary wireless Internet access, outdoor and heated indoor pools, on-site sports restaurant as well as the Meat Market Niagara which is serving high quality food at affordable prices, reservations required, dry cleaning services, meeting rooms and business center with audio/visual equipment, fax and copy services. Parking is available for a small fee. Guest room amenities include coffee-maker, hairdryer, iron and ironing board. Suites, smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this hotel. There is no charge for children 17 and under with an adult.
Overall 7.0 Good
Based on 1,208 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Okay
5.4
Cons: $20 parking not mentioned on kayak $6 resort fee not mentioned on kayak
Good
7.3
Pros: Far away enough from the hustle and bustle of the tourist trap, but still have to drive to get to the falls. There is a outlet map across the street from the hotel.
Okay
4.0
Pros: If you stay here make sure you get booked in the newer building. Our room was located in the building that has not been updated. The room was moldy smelling. Carpet was damp. My suitcase smelled like mold from being on the carpet for two days. Staff was very nice and beds we're comfy.
Cons: Moldy room
Good
6.0
Good
7.4
Pros: The hotel is ok. If you need a place just to sleep, this hotel is good for that.
Cons: I didn't like that there was fee for the parking.
Okay
5.1
Okay
4.5
Pros: The bed was very comfortable. That's about all that was good about our stay. Front desk staff were understanding and very pleasant.
Cons: Before even going into the room we saw it is very close to the laundry room. But being on a schedule we didn't have time to wait in the busy line to be told they have no other rooms. Couldn't be that bad though right? Between the inconsiderate housekeeping staff speaking to each other at near yelling volume at 7:30am and banging laundry bins going back and forth, I can't understand how the hotel books people in that room. I am a solid sleeper and even I woke up to the noise. Next was the shower bath...the water didn't drain fast enough so the water was up to the ankles by the time you're finished. And remember this is a family hotel. Sometimes there will be sports teams staying. If you are looking to visit Niagara Falls as a couples getaway, book a more expensive hotel closer to the falls. This Ramada is a top choice for teams. Remember 233...book a different room if you choose to stay here.
Good
6.0
Pros: It was convenient to take the bus to Niagara from here, however they charge 15$ per night for parking! You don't find out until you get there. Park in the casino or any other place. It's only $5
Mediocre
3.6
Pros: Location.
Cons: The shower tiles weren't cleaned well. Some have molds. Staff that checked us in is not very helpful. One of the buildings doesn't have an elevator.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Okay
4.2
Good
6.0
Pros: Clean. Beds were comfy
Cons: The facility fees at the end. Especially when you didn't use what they were charging you for.
Okay
4.2
Pros: Good comfortable beds
Cons: No breakfast included, charge 20 for parking a night. Resort fees. Add to your price when shopping. A room that you think you got a great deal, you really don’t. Hotel needs a clean job. Windows have never been cleaned since it was built.
Excellent
8.0
Pros: 10 min drive to the falls, room was very big (king bed suite)
Cons: No breakfast, paying parking fee plus other fee's added up to $45 besides our night stay
A stay at Skyline Hotel & Waterpark places you in the heart of Niagara Falls, within a 5-minute walk of Fallsview Indoor Waterpark and Casino Niagara. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 912 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Good
7.4
Excellent
9.7
Pros: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in
Cons: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.
Excellent
8.5
Good
7.1
Okay
4.2
Excellent
8.8
Excellent
10.0
Excellent
8.0
Pros: Courtyards, family movie night
Cons: Pools too far, inconvienent. Same with workout rooms.
Okay
5.1
Pros: Nothing blew my mind about the place.
Cons: Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Okay
4.8
Pros: The location
Cons: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.
Excellent
8.2
Pros: location was good and value for money is really good
Cons: it was a little loud at times,lots of young children running around
When you stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel in Niagara Falls, you'll be in the business district, just steps from Oakes Garden Theatre and 3 minutes by foot from Casino Niagara. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Niagara Falls? This hotel has facilities measuring 7578 square feet (704 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 2,090 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Cons: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
Excellent
9.7
Pros: Loved the friendly and knowledgeable staff, loved the view, loved the elegance of the hotel. Loved the location and the easy access to so many attractions.
Cons: The bathroom door did not fit exactly right so it had to be "pushed" shut, and it also did not have a lock on it. The toilet paper holder was right beside you, into your shoulder. There was also a small round mirror hanging on the side wall of the bathroom that was not in a good position to use it. I think that hotels.com and the Crown Plaza need to be in better sync with what is charged originally and what will be charged at the hotel. Small issue there but was resolved quickly. Just to be sure the guests have NO surprises on the final bill.
Good
7.4
Pros: 20 minute walk to the falls. Great view from the restaurant at the top.
Cons: Name is misleading; our room overlooked the indoor swimming pool. Pricey, even breakfast.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
9.4
Pros: Great location!
Cons: Carpet throughout hotel is getting old.
Mediocre
2.2
Pros: Location
Cons: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.
Good
6.0
Pros: Room was upgraded and clean.
Cons: Room was smaller than we expected, for the price we paid.
Good
7.4
Pros: Helpful staff, great location and view.
Cons: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Excellent
10.0
Pros: I traveled to Crowne Plaza Niagara Falls with my friend. Such a nice hotel, with amazing staff. The front desk was so helpful. If you had a question, they had an answer. Totally would recommend this hotel to anyone visiting Niagara!
Excellent
8.0
Pros: Nice clean place
Cons: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
Good
7.7
Good
6.0
Pros: Location. Connection to other facilities like the casino and Hard Rock Cafe.
Cons: The room was very tiny. Barely fit 2 people. There was no room for luggage. The sink backed up and the phone didn't work to call the front desk.
Okay
5.1
Pros: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.
Cons: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.
Excellent
8.5
Pros: Location was amazing. Close to everything. Clean. Nice room. Great view.
Cons: The breakfasts was not very good.
Okay
5.1
Pros: Nice old hotel Great restaurant.
Cons: Room smelled like smoke, very high price for a low quality room looking into a gravel roof. Yes I could see the falls behind the exhaust fan. Overpriced felt ripped off.
Excellent
8.0
Pros: They were very accommodating and helpful. The rooms had a nice view of the falls. The restaurant is very good on the 10th floor.
Cons: Make sure you understand what all is included with your bill. Make sure that there is no hidden fees. No mini fridge Parking is $25 American a night.
Excellent
8.0
Pros: Staff was very nice.
Cons: King size room was way too small.
Excellent
8.0
Pros: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.
Good
6.8
Pros: The view from restaurant
Cons: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Mediocre
2.5
Pros: Nothing
Cons: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working
With a stay at Niagara Lodge & Suites in Niagara Falls, you'll be in the business district, steps from Lundy's Lane and a 5-minute drive from Fallsview Casino. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 5.8 Okay
Based on 1,872 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Good
6.8
Mediocre
3.1
Pros: I got two rooms went with a big family we were referred to the sister motel A-1 inn. one room was just renovated so it was beautiful. And very comfortable.
Cons: The second room smelled like arm pits. It had brown stains in the bathroom ceiling. The bath tube was falling apart, i didn't want to shower that night. I felt like I was in a horror movie especially because there was no phone. The staff needs to be better at costumer service more professional.
Good
6.0
Pros: Cheap low-end hotel for a night in Niagara Falls. Hot breakfast with lots of choices.
Cons: $20 fee for taking food out of the complimentary breakfast area, as seen on signs, and confirmed with the staff?!?!? The rooms need to be updated and fixed up.
Good
7.7
Pros: Room avoid size hot tub was great
Cons: AC not working very well no knob to turn on properly Tiles in bathroom ceiling need to be replaced
Okay
5.1
Pros: The free breakfast was good
Cons: The apperance of the room needs to be fixed up. Hole in tiles around the jetted tub, holes under sink in the bathroom, no where for toilet paper to be hung so it sits on the back of the toilet(unsanitary). Needed to change sheets stains on both sets. Workers used same gloves they cleaned in to change out the food.
Okay
4.0
Pros: Very uncomfortable beds the sheets keep falling off because they’re not fitted sheets the towels were a very small that food was very much a mediocre at breakfast
Good
6.0
Mediocre
3.7
Okay
4.0
Mediocre
2.2
Pros: Free breakfast was okay. Quick check in and check out. Cheap.
Cons: Rooms smelt disgusting, holes and cracks in walls, stained towels and sheets, cold shower water, air conditioning unit that did not work, dirty floors and walls, dirty pool area.
Mediocre
2.0
Pros: Breakfast was ok
Cons: The staff was very short and didn't care much. The hotel room wasn't clean at all carpet smelled bad and room was so old and run down
Okay
4.2
Pros: The only thing that made the stay worth it was the included breakfast, it was actually pretty good!
Cons: The room was sketchy! There was a dead bug on the bathroom counter and wrappers and dried up food under the beds. The indoor pool had white specks floating around in it, the hot tub was empty, and the doors that said "Keep Doors Shut at All Times" were open with extension cords running from them! The male staff at the front desk were short and to the point. We felt like the hotel staff were doing the bare minimum to get by.
Okay
4.0
Pros: You get what you pay for.
Cons: It's too far from the falls, holes in the walls, paint peeling from the walls. Bath tubs are old and dirty looking. It needs to be updated. So many other reason why not to stay to list.
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Accommodations in Niagara Falls
Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park