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Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
I had the exit seat with all the leg room I could ask for. Great!
The WiFi and app don’t work as easily as other airlines
American airlines put us on a connecting flight that only had 20 min layover. I made it by running down the concorce in Phoenix and was last one on the flight. Not acceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!
Flight was good. Miss getting more options to eat than pretzels or cookies. Attendants were all wonderful.
There was a situation before take off with a passager but the flight crew and others handled it very well. The flight attendants were great!
Only my carry that was taken and found it in my final destination
I know that there is nothing than can be done about rude customers. I did find a couple of them were very rude and inconsiderate In my case the guy who was sitting in the same row as I was in, was trying to watch a movie with no headphones, a crew member did ask him to turn it down or off (thumbs up for that.) Another thing, as we were about to land another young man must have taken his phone off airplane mode was talking with his friends and using fowl language which I found inappropriate to the ppl who were sitting in the same row as him and other ppl around him. I understand how no one wanted to address this person and not get involved. We all just wanted to get home safely with out any incident.
We were delayed due to technical fault but captain kept us informed and did his best to make up time. Service by cabin crew was adequate, food was pretty poor, seats were cramped and uncomfortable. We fly BA nearly every year and we notice standards dropping generally. That’s a pity for our national carrier! However, florida is our first choice for holidays and we will be back!!!!