Better movie and tv selections. Also, the overnight flight to Trinidad from Toronto, the staff were not very attentive. I did not see them for at least half the fight. They were behind their curtain a lot of the time, and they did not check on us before landing to make sure all landing requirements were met.
Little space for luggage and the flight was delayed by an hour.
The flight was delayed over a hour and that was over 15 hours in advance not good
At check in I had to pay for my seat that I already paid for on purchasing my ticket. The flight was over an hour late and the plane smelt gross.
just a child who screamed and threw tantrums the entire flight
Excellent experience this was my first time booking with Kayak.
Flight ended up being longer than anticipated because we had to reroute to the Bahamas. So a hour and half flight turned into 5 hours. 0/10.
Flight time. The crew was the rudest, talked down to customers, ignored requests, acted like security guards, used forceful language like must and can't. Everything was on purchase, no entertainment, unless you could use your own phone. Poor customer service.
Checking in, boarding, the food and crew were all excellent. It was my first time traveling on Caribbean Airlines and trust me it’s the only airline I’ll be flying on as of now as long as it’s going my way😁. The service was unbelievably good I don’t regret missing my flight on flair at all cause I wouldn’t have realized how great the service is on Caribbean Airlines
The flight could'nt be better ,the comfort ,the crew and everything was good.i will definitely fly with this sirline again.
Very below average , plane from Dallas to Toyko was very poor designed plane. I had to sit for 13 hours next to fat man. Really bad seat and entertainment screen sucked
Very crowded flight but what can you expect these days?? Crew was accommodating.
Flight from Dallas to OKC was good, but my trip was interrupted due to a delayed flight from Austin to DFW, which happens all the time. I frequently miss my connection from DFW and American can never seem to make this work!
The flight was on time and crew were nice, seats were tight and there was entertainment available
Good service, friendly staff. Food was average for airlines and the seats were small.
Worst flight ever. I was suppose to have a 3 1/2 hour layover in Chicago but got to the gate 4 minutes before boarding.
Very poor delay in dfw was really bad n long
I miss my flight and they could not rebook me that day because the other flight was full, and for the next day I had to pay a whole new fee again which I think is unprofessional
A cookie and a soda, packed like sardines, will never be a positive experience. Also, boarded a 5:30 flight at 7:45pm
Bad food, small seats that didn’t recline. I thought I was buying a quantas ticket so I feel like I got scammed
The only thing I can't give good or really good is the fact that we didn't have food ,just a packet of pretzels or cookies which is normal,and ofcourse there isn't any entertainment. I've always flowen WestJet ..I really like the airlines..this plane was smaller one ,pretty tight seating.
Again, flight was late. It’s expected of this airline now i guess.
The ceiling leaked water on me. The toilets smelled very bad in the rear cabin
Counter representative refused to check my luggage despite paying for it in advance
We landed 26 min early. It was awesome! Smooth ride too.
When I purchased the flights I included the luggage, the luggage was not added and got charged the full price anyway. Had to pay for the luggage at check in. Initial flight was delayed, we missed our 9am connection (flew with my wife), then the airline rebooks us to the next flights, putting my wife in at 1.40pm and me at 4pm, what a crazy wait time. We managed to fix it with customer service and they put me in the 1:40pm flight too, but they left my baggage behind in the 4pm flight. When arrived to my destination, of course no luggage. It was delivered to the address thankfully late at night. The experience sucked.
Very good experience. Great cabin crew. Much better than expected
There is no snack and nit much that would be considered gluten free in yiur food selections. One of your snacks should be a gluten free cookie or small bar etc. maybe it was me but I didn’t see any free movies just internet connection and YouTube .
What do you expect from a Dash 8 plane? No seats really comfortable.
Delayed 8 hours, This is the 2nd time in a month that my flight was not on time.
Snacks were just placed and many people were hungry and unaware they were available. Ran out of water bottles. Attendants not available. Missed entire meal.
Very Bad experience with Swiss, they robbed me for additional baggage and misguided. The flight was delayed for 2hr 55 minutes, screens were not functional and food was also bad.
The free Wi-fi for Aeroplan members was a great touch. The time passed quickly. I found the seats seemed a little closer together than I remember. Not Air Canada's fault, but we were about 20 minutes late landing because the airport was too busy. We had to circle around for a while. The boarding and disembarking went very smoothly.
Too many delays. Seats too small. A budget airline. Will never fly Air Canada again.
On board wifi or other entertainment. Landlines option was good but ran late to Pearson
It was crazy, boarded over a hour late from scheduled departure. Then when arrived in BNA issued with getting off the plane…over 1/2 hour. Not looking forward to flying Air Canada, ever again.
Extremely turbulent landing. Crew was friendly and plane comfortable. Airport and US pre clearance was understaffed
Flight was late leaving. Charge for luggage which still has not arrived and will be delivered in a week.
More space on a sold out fight and food trays were dirty
The airplane is way too tight, you can hardly enter into your row to sit.. more like kids seats than adults.
