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Canada to Brussels Bruxelles-National & other airports Flight Information

Flights Arrive in Brussels Bruxelles-National & other airports
Flights Depart from Canada
Flight Price C$ 411
Airlines WOW air, Air Transat, Icelandair, Air Canada, Brussels Airlines, SWISS

Top Tips for Finding Cheap Flights to Brussels Bruxelles-National & other airports

Looking for cheap airfare to Brussels Bruxelles-National & other airports? 25% of our users found round-trip tickets to Brussels Bruxelles-National & other airports for the following prices or less: From Montreal C$ 563, from Toronto C$ 731, from Ottawa C$ 808
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Brussels Bruxelles-National & other airports is October.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Brussels Bruxelles-National & other airports flight deals.

FAQs - Booking Brussels Bruxelles-National & other airports flights

How long is the flight to Brussels Bruxelles-National & other airports?

Flights from Montreal 7h 17m
Flights from Toronto 7h 50m

What is the cheapest flight to Brussels Bruxelles-National & other airports?

The cheapest airline ticket to Brussels Bruxelles-National & other airports from Canada in the last 72 hours was C$ 411 round-trip on the route Montreal to Brussels Bruxelles-National & other airports. The most popular route is Montreal to Brussels Bruxelles-National & other airports and the cheapest ticket found on this route in the last 72 hours was C$ 539 round-trip.

Which airlines fly to Brussels Bruxelles-National & other airports?

In general from Canada, Air Canada, Croatia Airlines and Austrian Airlines fly the most to Brussels Bruxelles-National & other airports. The most popular route is from Montreal, and Air Canada, Croatia Airlines & Austrian Airlines fly this route the most.

How far is Brussels Bruxelles-National & other airports from central Brussels?

Bruxelles-National & other airports is 11 kilometres from the centre of Brussels. View on Map.

Book Cheap Brussels Bruxelles-National & other airports Plane Tickets

(Round-trip)
Airports
Origin
Québec City
C$ 787
only
C$ 787
Vancouver
C$ 755
only
C$ 755
Ottawa
C$ 769
only
C$ 769
Montreal
C$ 411
only
C$ 411
Toronto
C$ 788
only
C$ 788
C$ 491
only
C$ 491
C$ 776
only
C$ 776
Halifax
C$ 947
only
C$ 947
Destination
Brussels
C$ 411
only
C$ 411
Wed, 27 Mar
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
10h 40m
Wed, 3 Apr
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
12h 25m
C$ 411
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Mon, 4 Feb
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
34h 40m
Thu, 7 Feb
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
16h 05m
C$ 517
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 2 May
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
7h 00m
Mon, 20 May
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 666
Trip: 19 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CUN
YEG
Excellent 10.0

Pros: Lots of leg room.

YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

YUL
YYZ
Excellent 8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

YEG
YYZ
Okay 4.6

Pros: Flight was quiet and uneventful. Kudos to the pilots.

Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

PUJ
YYZ
Okay 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

Fri, 7 Jun
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
10h 35m
Sat, 22 Jun
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
10h 35m
C$ 708
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,135 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
DEN
Good 6.3

Pros: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Cons: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

ZRH
KEF
Good 6.6

Pros: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Cons: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

KEF
ZRH
Excellent 10.0

Pros: Again, it was quick and easy. Nice staff.

Cons: The child who kicked the back of my seat for the flight.

YYZ
KEF
Excellent 10.0

Pros: Everything Nothing

Cons: Nothing

GLA
KEF
Excellent 8.4

Pros: Crew was very helpful and friendly. Seat comfort was fine. Entertainment is nice with free movies, music and Iceland travel video blogs. Can do a stay over in Iceland for no extra, up to 7 days, we plan to try that sometime.

Wed, 8 May
YOW
Ottawa
BRU
Brussels Bruxelles-National & other airports
12h 15m
Mon, 20 May
BRU
Brussels Bruxelles-National & other airports
YOW
Ottawa
15h 02m
C$ 769
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,434 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
MSP
YYZ
Excellent 9.3

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

LGA
YYZ
Mediocre 2.0

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

YYZ
YVR
Okay 5.3

Pros: The movies.

Cons: Seat size

YHZ
YYZ
Good 7.3

Cons: We had a 5:35 am flight and the plane was 1/2 hour late to gate. By the time it got there, we spent over 1 hour sitting at gate loaded up waiting for weather to clear. It was fine when it was supposed to be there. Therefore, this was not initially a weather issue. Our connecting flight is 12 hours after Our schedules flight. I have a 1 year old toddler. Customer service rep less than sympathetic personality.

YVR
YYZ
Excellent 9.6

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

Thu, 18 Apr
YQB
Quebec
BRU
Brussels Bruxelles-National & other airports
10h 45m
Thu, 25 Apr
BRU
Brussels Bruxelles-National & other airports
YQB
Quebec
9h 50m
C$ 787
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,004 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
TLV
BRU
Okay 4.3

Pros: cheap ticket

Cons: lack of service, very unfriendly stewardess

VNO
BRU
Excellent 10.0

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

BRU
MRS
Excellent 10.0

Pros: Food and a good cabin crew on Brussels Air.

Cons: No complaints

YYZ
BRU
Excellent 10.0

Pros: flight was awesome

Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

VIE
BRU
Okay 4.0

Pros: Nothing really

Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane

Tue, 12 Feb
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
10h 40m
Thu, 21 Feb
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
C$ 430
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Thu, 31 Jan
YHZ
Halifax Intl
BRU
Brussels Bruxelles-National & other airports
32h 45m
Fri, 8 Feb
BRU
Brussels Bruxelles-National & other airports
YHZ
Halifax Intl
15h 33m
C$ 947
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,648 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.7
Food
8.0
ZRH
BCN
Excellent 10.0

Pros: All operations a-ok

MXP
ZRH
Excellent 9.6

Pros: Very friendly, without being intrusive. Responsive and happy.

Cons: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

ZRH
LAX
Excellent 8.6

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

ORD
ZRH
Good 6.0

Cons: Food is bad

ZRH
BCN
Good 6.0

Pros: Spacious seating available/ snack/staff

Cons: No entainment

Wed, 6 Mar
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
10h 45m
Wed, 13 Mar
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
11h 25m
C$ 491
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Tue, 9 Apr
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
32h 30m
Wed, 15 May
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
32h 10m
C$ 541
Trip: 37 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 29 Jan
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
34h 40m
Thu, 7 Feb
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
16h 05m
C$ 547
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 26 May
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
7h 00m
Mon, 17 Jun
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 666
Trip: 23 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
BRU
Excellent 10.0

Pros: It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control

Cons: The food was not too good, I think I will order vegetarian the next time.

YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

CUN
YEG
Excellent 10.0

Pros: Lots of leg room.

YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

PUJ
YYZ
Okay 4.0

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

Sun, 7 Apr
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
21h 25m
Thu, 11 Apr
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
15h 20m
C$ 576
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 2 Jun
YUL
Montreal Pierre Elliott Trudeau International
BRU
Brussels Bruxelles-National & other airports
7h 00m
Fri, 14 Jun
BRU
Brussels Bruxelles-National & other airports
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 666
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
YYZ
Excellent 8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

YYZ
LIS
Okay 5.6

Cons: 3hr delay sitting in the plane.

YUL
BRU
Excellent 10.0

Pros: It was well heated because often airplanes are too cold, I get sick and also notice that some passenger start coughing, and also me after some hours. The personal was friendly and I knowticed that they tried to please everybody. Unfortunately there was a baby who cried most of the time and her mother simply was not able to calm her. I also travelled with two babies and small children every year long distances but mine always fell asleep and never cried. I know this is beyond your control

Cons: The food was not too good, I think I will order vegetarian the next time.

YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

PUJ
YYZ
Okay 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

Mon, 11 Mar
YVR
Vancouver Intl
BRU
Brussels Bruxelles-National & other airports
12h 15m
Sun, 17 Mar
BRU
Brussels Bruxelles-National & other airports
YVR
Vancouver Intl
13h 10m
C$ 755
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,135 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ARN
KEF
Good 7.0

Pros: The staff was really friendly. I had good leg space and movies were offered

Cons: I put low on food cuz there were non. But I knew that already. When boarding they did not go by section so I think it was not as effektive as it would have Been by letting the people in the back rows enter first.

KEF
ZRH
Excellent 10.0

Pros: Again, it was quick and easy. Nice staff.

Cons: The child who kicked the back of my seat for the flight.

KEF
MAN
Excellent 9.3

Pros: Flight, crew.

Cons: Absolutely nowhere to sit in the assembly area by Gate D36. It is just a place to stand in a queue. There is no departure lounge.

LHR
KEF
Okay 5.6

Pros: Boarding was fast

Cons: There were no snacks and crew wasn’t friendly.

YYZ
KEF
Excellent 10.0

Pros: Everything Nothing

Cons: Nothing

Wed, 6 Mar
YTZ
Toronto Island
BRU
Brussels Bruxelles-National & other airports
10h 45m
Tue, 12 Mar
BRU
Brussels Bruxelles-National & other airports
YTZ
Toronto Island
10h 40m
C$ 776
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,439 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
SFO
Okay 5.6

Pros: We finally got to our destination

Cons: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

YYZ
YVR
Okay 5.3

Pros: The movies.

Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

SFO
YYZ
Excellent 10.0

Pros: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

YYZ
YVR
Good 6.3

Pros: Nice plane looks new

YYZ
YUL
Okay 4.6

Cons: were not served drinks

Thu, 9 May
YYZ
Toronto Pearson Intl
BRU
Brussels Bruxelles-National & other airports
21h 05m
Thu, 23 May
BRU
Brussels Bruxelles-National & other airports
YYZ
Toronto Pearson Intl
16h 55m
C$ 600
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 29 Jan
YOW
Ottawa
BRU
Brussels Bruxelles-National & other airports
22h 30m
Tue, 5 Feb
BRU
Brussels Bruxelles-National & other airports
YOW
Ottawa
10h 20m
C$ 830
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,004 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
TLV
BRU
Okay 4.3

Pros: cheap ticket

Cons: lack of service, very unfriendly stewardess

LHR
BRU
Good 6.0

Pros: fast lane boarding

Cons: no snacks

BRU
MRS
Excellent 10.0

Pros: Food and a good cabin crew on Brussels Air.

Cons: No complaints

ACC
BRU
Okay 4.0

Cons: poor customer service.

BRU
LHR
Good 6.0

Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Thu, 14 Feb
YHM
Hamilton
BRU
Brussels Bruxelles-National & other airports
17h 05m
Mon, 18 Feb
BRU
Brussels Bruxelles-National & other airports
YHM
Hamilton
28h 24m
C$ 788
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,441 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
BOS
Excellent 9.0

Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

LGA
YYZ
Mediocre 2.0

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

BDA
YYZ
Good 6.3

Pros: The staff are friendly

Cons: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

LAX
YUL
Okay 5.3

Pros: Fair space

Cons: Head steward with an attitude

YVR
YYZ
Excellent 9.6

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

Thu, 7 Mar
YHM
Hamilton
BRU
Brussels Bruxelles-National & other airports
17h 05m
Sun, 17 Mar
BRU
Brussels Bruxelles-National & other airports
YHM
Hamilton
27h 24m
C$ 788
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,441 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YUL
Okay 4.6

Cons: were not served drinks

MSP
YYZ
Excellent 9.3

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

YYZ
BOS
Excellent 9.0

Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

YVR
YYZ
Excellent 9.6

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

LGA
YYZ
Mediocre 2.0

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

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