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(Round-trip)
Airports
Origin
Vancouver
C$ 1170
only
C$ 1170
Montreal
C$ 864
only
C$ 864
Toronto
C$ 776
only
C$ 776
C$ 873
only
C$ 873
Destination
Florence
C$ 776
only
C$ 776
Sun, 8 Apr
YYZ
FLR
31h 15m
Wed, 18 Apr
FLR
YYZ
36h 00m
C$ 776
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 25 Feb
YYZ
FLR
19h 50m
Sat, 3 Mar
FLR
YYZ
32h 40m
C$ 964
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
NCE
Okay 4.0

Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew.

BOM
ZRH
Okay 4.3

choice of movies were very bad

ZRH
DEL
Mediocre 2.0

The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost.

The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away.

ORD
ZRH
Okay 5.6

Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen

ZRH
ORD
Excellent 10.0

Swiss flight zrh to ord was great! Great crew, excellent food and service, comfortable seating, great entertainment.

No complaints.

Wed, 21 Mar
YYZ
FLR
16h 25m
Wed, 28 Mar
FLR
YYZ
15h 35m
C$ 987
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

SMF
ATL
Excellent 8.6

The crew were so polite and happy!

Those seats! UGH!

ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

Thu, 15 Mar
YYZ
FLR
13h 35m
Tue, 27 Mar
FLR
YYZ
18h 30m
C$ 1013
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 18739 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
SEA
FRA
Excellent 8.3

Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight.

Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites.

FRA
ORD
Excellent 10.0

Great crew, extensive options for entertainment, comfortable even in economy

Weather delay -- but Lufthansa made all the connection corrections prior to landing!

BOM
FRA
Good 7.6

Boarding was fast. Crew was good. Comfort level was good.

The requested meal was not delivered. However, the crew bring it from the extra they had with other classes.

FRA
SEA
Good 7.6

Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded.

CAI
FRA
Excellent 8.0

Prompt, great crew

No power ports, entertainment options

Fri, 31 Aug
YYZ
FLR
28h 55m
Mon, 10 Sep
FLR
YYZ
31h 15m
C$ 1163
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 3209 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.8
Food
7.1
MIA
LIS
Okay 4.0

Al llegar al counter me dicen que la maleta no está incluida, yo quisiera saber quien viaja sin maleta? Así que tuve que pagar adicional $90 por una sola maleta y tengo que pagar también al regreso, me siento robado y estafado por Tap Portugal

TXL
LIS
Okay 4.0

No usb Mediocre to disgusting food

LIS
MIA
Excellent 8.0

Excellent Service - pleasant flight - comfortable seats

Poor entertainment system

LIS
MUC
Okay 4.0

Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier.

LGW
LIS
Mediocre 2.0

This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!

Sun, 3 Jun
YUL
FLR
19h 35m
Tue, 12 Jun
FLR
YUL
17h 09m
C$ 864
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 16 Mar
YVR
FLR
36h 25m
Fri, 23 Mar
FLR
YVR
18h 44m
C$ 1738
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

YYZ
YVR
Okay 4.8

While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.

My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

Tue, 15 May
YUL
FLR
9h 30m
Mon, 21 May
FLR
YUL
17h 09m
C$ 866
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 20 Apr
YUL
FLR
19h 35m
Fri, 27 Apr
FLR
YUL
49h 40m
C$ 1036
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
ORD
Excellent 10.0

Swiss flight zrh to ord was great! Great crew, excellent food and service, comfortable seating, great entertainment.

No complaints.

ZRH
BOS
Excellent 8.6

Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food.

ZRH
ORD
Excellent 10.0

Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again.

BOM
ZRH
Okay 4.3

choice of movies were very bad

FRA
ZRH
Mediocre 3.6

Nothing remarkable

I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew.

Tue, 29 May
YYZ
FLR
20h 20m
Wed, 6 Jun
FLR
YYZ
30h 30m
C$ 873
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 30 May
YTZ
FLR
12h 30m
Thu, 7 Jun
FLR
YTZ
17h 50m
C$ 873
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 1 Jun
YVR
FLR
18h 30m
Sun, 10 Jun
FLR
YVR
17h 28m
C$ 1170
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

ATL
JNB
Okay 4.0

Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.

ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

Wed, 20 Jun
YYZ
FLR
12h 45m
Mon, 9 Jul
FLR
YYZ
22h 55m
C$ 1132
Trip: 20 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
DEL
Mediocre 2.0

The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost.

The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away.

FRA
ZRH
Mediocre 3.6

Nothing remarkable

I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew.

ORD
ZRH
Okay 5.6

Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen

ZRH
BOS
Excellent 8.6

Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food.

BOM
ZRH
Okay 4.3

choice of movies were very bad

Sun, 3 Jun
YUL
FLR
19h 35m
Thu, 14 Jun
FLR
YUL
25h 40m
C$ 873
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 24 Jun
YYZ
FLR
31h 55m
Mon, 2 Jul
FLR
YYZ
22h 55m
C$ 1139
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
NCE
ZRH
Excellent 10.0

Even though the flight was very short, the team moved quickly through the cabin ensuring everybody had a drink and a snack. They looked quite concerned when I turned down the pretzel sandwich, so I accepted and found it quite good! Also, team made sure my parent with reduced-mobility had a good boarding and transfer experience.

As always, seats are narrow. And the "neighbors" were normal-sized. The usual struggle for elbow "air-space" occurred.

ZRH
TLV
Excellent 10.0

The new plane with private screens

ZRH
NCE
Okay 4.0

Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew.

ZRH
DEL
Mediocre 2.0

The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost.

The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away.

ZRH
BOS
Excellent 8.6

Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food.

Wed, 9 May
YYZ
FLR
12h 45m
Mon, 14 May
FLR
YYZ
14h 40m
C$ 889
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 30 Jun
YYZ
FLR
14h 55m
Sun, 15 Jul
FLR
YYZ
15h 35m
C$ 1413
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
BOS
BNA
Excellent 8.0

Service vey Good. Nice choices. Comfort seating very nice

WiFi awful. Useless.

DTW
YOW
Excellent 9.3

Please see above. Sherry was amazing

Plane was small and older but it was a short flight

ATL
MEX
Excellent 10.0

Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.

SJC
SLC
Excellent 8.8

Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.

for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.

GDL
ATL
Excellent 9.0

Staff was great!

No TV for movies.

Mon, 16 Apr
YYZ
FLR
19h 40m
Mon, 23 Apr
FLR
YYZ
35h 25m
C$ 891
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 22 Jul
YUL
FLR
9h 30m
Sat, 4 Aug
FLR
YUL
26h 05m
C$ 1328
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ORD
ZRH
Okay 5.6

Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen

ZRH
NCE
Okay 4.0

Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew.

GVA
JFK
Excellent 9.0

I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!

BOM
ZRH
Excellent 9.3

I was very happy with the overall experience

The crew could have been a little more helpful

ZRH
ORD
Excellent 10.0

Swiss flight zrh to ord was great! Great crew, excellent food and service, comfortable seating, great entertainment.

No complaints.

Wed, 4 Apr
YTZ
FLR
12h 30m
Sat, 14 Apr
FLR
YTZ
13h 45m
C$ 982
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews

Canada to Florence Peretola Flight Information

Flights Arrive in Florence Peretola
Flights Depart from Canada
Flight Price C$ 776
Airlines SWISS, Delta, Lufthansa, TAP AIR PORTUGAL, Air Canada
*
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