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Find cheap flights to Madison

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Wichita (ICT)
Madison Truax Field
Mon. 30/11
Mon. 7/12
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Good to know

Low season

August Best time to beat the crowds (6% less expensive on average)

High season

March Most popular time to fly (13% more expensive on average)

Average price round-trip

C$ 550 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 224 or less

Good deal one-way

C$ 139 or less

Top tips for finding cheap flights to Madison

  • Looking for cheap airfare to Madison? 25% of our users found tickets to Madison for the following prices or less: From Ottawa C$ 291 round-trip, from Calgary C$ 302 round-trip, from Vancouver Intl C$ 351 one-way - C$ 398 round-trip
  • Book at least 7 weeks before departure in order to get a below-average price.
  • High season is considered to be January, February and March. The cheapest month to fly to Madison Truax Field is August.
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Top 5 airlines flying to Madison Truax Field

Scores according to KAYAK customer reviews

8.4
Air New Zealand
Overall score based on 2,838 reviews
8.6
Boarding
8.3
Comfort
8.9
Crew
8.5
Entertainment
8.1
Food
Airline reviews

Pros: "Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee"

Pros: "Only a 25 minute flight"
Cons: "Nothing"

Pros: "Crew was great, plane was modern and clean"
Cons: "We booked row 2 to be a quick entry/exit but they board this plane from the rear. No entertainment, so bring your own"

Pros: "The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music."

Pros: "Nicest crew on the planet. Restrooms stayed clean despite 12 hour flight"

Cons: "The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable"

Pros: "Good quick flight"
Cons: "N/A"

Pros: "The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!"

Pros: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."
Cons: "Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid."

Pros: "Crew were fantastic"
Cons: "Entertainment choices"

Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"

Pros: "The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star"

Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"

Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."

Pros: "Food was reasonable and staff as amazing as ever."
Cons: "The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology."

Pros: "Ground staff were particularly helpful"

Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."

Pros: "Everything"
Cons: "I can’t be more demanding. Everything on the flight were good."

Pros: "My first experience in business class"

Pros: "Safety"
Cons: "The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!"

Pros: "A whole season of New Girl!"
Cons: "Was very crammed."

Pros: "The sky couch is always very nice."
Cons: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."

Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"

Pros: "food and crew service"
Cons: "Business class Seats are uncomfortable, cushion is not that soft, sides are narrow and too tall, hard square arm rest on the right, drink tray is behind your shoulder, hard to fasten seat belt. Ride was very rough in both directions. Not worth the price paid."

Pros: "Best inflight experience on economy!"

Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."

Pros: "Very friendly and helpful staff"

Cons: "One of the flight personnel I felt was very rude"

Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."

Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"

Pros: "Excellent movies available. Decent food, regular water service, and pleasant staff. Will definitely look to fly Air New Zealand again."
Cons: "Not enough legroom. But I'm 6'2, so it's the same on all airlines."

Pros: "So good! Food was excellent, entertainment system is fantastic! All good here!"
Cons: "There wasn’t a thing I disliked"

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Pros: "this is Second times to use Air NZ to go to LA. before flight, they found technical problem, but ok .. nothing happen . Ground saffs helped us before on board . hope to use again ."
Cons: "generally nothing"

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "Good selection of movies I thought."
Cons: "The flight was delayed by 50 mins. Missed my connecting flight from Auckland, so had to spend 3 hours at the airport. A voucher for internet access would’ve been nice."

Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"

Pros: "arrived early at destination ground crew helpful with seating"

Pros: "Air New Zealand was great, plane comfortable and the crew very nice"
Cons: "$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!"

Pros: "A bit late leaving Auckland but we were kept well informed of the changes"

Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."

Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."

Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."

Pros: "The flight was good. The plane is very nice. The in-flight entertainment was good, but you have to pay for most shows/movies. The flight attendants were very nice. The landing was a bit rough. The plane kind of swayed/slide down the runway. But it was raining so it was understandable."
Cons: "Snacks aren't free. They ran out of food before they got to the back section of the plane. Most of the in-flight entertainment is not free."

Pros: "Very friendly staff. Free wine and cheese or choices of cookies—extra servings too."
Cons: "Seats are just standard—headrest part doesn’t adjust"

Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"

Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."

Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."

Pros: "Great crew.and service."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."

Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Cons: "Temperature inside airplane extremely hot."

Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Pros: "live tv, watched the formula one race"
Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Pros: "Good experience"
Cons: "Better snacks"

Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"

Pros: "Clean Washroom"
Cons: "N A"

Pros: "N/a"
Cons: "Explain why there’s over a 2 hour delay"

Pros: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Cons: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Pros: "good flight, inflight menu and movie library"
Cons: "rude bag drop off kiosk"

Cons: "Wider seats, more leg room"

Pros: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Cons: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Cons: "No issues at all"

Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."

Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."

Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."

Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Pros: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Pros: "Friendly, efficient crew"
Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"

Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"

Cons: "Not enough seat room on plane. Hot not enough air flow"

Cons: "Every thing was excellent"

Pros: "Service"
Cons: "Nothing"

Pros: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Cons: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."

Pros: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Cons: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."

Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Cons: "-"

Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"

Pros: "Movies"
Cons: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."

Pros: "Friendliness of attendants. Quality of snacks."
Cons: "Hip room. Leg room."

Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"

Cons: "Customs never to hire more agents to work in the early mornings."

Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."

Pros: "The crew was amazing!"
Cons: "I can't think of a thing"

Pros: "Friendly and helpful crew"
Cons: "Disembarkation at Belfast"

Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."

Pros: "The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep"

Cons: "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."

Pros: "The seat was broken, The temperature was freezing and despite asking 3 staff members nothing happened to sort out the situation."
Cons: "several thinkd as above"

Cons: "They lost all my luggage"

Pros: "On a 7 hour flight you want comfort. It was so smooth and easy. Watched movies, read, just relaxed. I've flown with Aer lingus before and it was just as amazing. I will ALWAYS use Are Lingus when I fly to the UK or Ireland and Shannon is a Gem of an airport. Most amazing airport I have ever been to!"

Pros: "Sorted issues with baggage instantly"
Cons: "Labelling for seat locations"

Cons: "fly cleanup"

Cons: "Comfort"

Pros: "Hostess were helpful and friendly"
Cons: "Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last."

Cons: "The air hostess was very rude and showed no cursory to passengers"

Cons: "No delay"

Pros: "Great equipment. Decent entertainment, sparsely filled cabin. Seat change to isle request before boarding readily made with no fuss. I noticed that passengers could actually make out pa announcements both at PDX and in flight. Doesn’t bother me anymore when I can’t but can be very concerning to anyone who rarely flies. Never understood going to the trouble of making announcements both pre-boarding & on-board pre-flight, that no one can even make out. That was not an issue here."
Cons: "Better lumbar support is always appreciated, adjustable lumbar would be very nice and could make or break an entire flight. No seat on any flight should ever be even the slightest ill repaired. Again, this equipmemt all seemed great. Lastly, since I prefer to always have a water, coke or coffe and or snack in front of me during entire flight, a bit of self serve (grab a water, coffee or snack yourself without having to make staff work a simple task would be nice on every flight. The flight from SEA-DUB was basically great and equipment is always of the utmost importantance."

Pros: "No food no entertainment"

Pros: "All good, excellent crew."
Cons: "After awhile Seats were a little uncomfortable."

Pros: "Plane was only 65/70 full"

Cons: "Would it be too much to ask for a free beverage for the almost 3 hour flight between Dublin and Rome?"

Cons: "The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking...."

Pros: "Staff on board were friendly"
Cons: "7 hour delay with no effort to facilitate passengers"

Pros: "We were at front"
Cons: "Tight seats, boarding line held in confined area on stairs before boarding"

Pros: "fantastic customer service"
Cons: "wouldve loved to have been left breakfast while i slept"

Pros: "I like there systems of getting people on and off -- it's efficient and easy. I like the price."
Cons: "We were jammed packed in; no water or beverages; and no entertainment ... an old aircraft."

Pros: "The crew kept serving for ages when some ladies urgently needed to go to the toilet! The staff told them to wait and wait 5/6 minutes they did!&"

Pros: "very friendly staff great flight with nice tech made trip fly by"

Pros: "The service. Excellent"
Cons: "Pay for the food. LOL."

Pros: "Nothing"
Cons: "My flight to Dublin from Chicago was delayed therefore my flight to Birmingham is even more delayed. Let’s just say, I’m really not happy. also, I had to pay to get my family to sit together and therefore ended up paying for some stranger ‘s seat. I will contact Aer Lingus"

Cons: "Haven’t flown it yet"

Pros: "the food"
Cons: "the service was disgraceful"

Pros: "Average flight to get you where you want to go. air hostess was helpful."
Cons: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."

Pros: "I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick."
Cons: "Nothing to not like at mo."

Pros: "The plane was clean and comfortable, the crew was friendly"
Cons: "Having to pay for coffee and soda is something I would expect from a budget airline and not a major carrier"

Pros: "Good selection of movies ."
Cons: "Delayed flight and Lost luggage ."

Cons: "Dropped myself and my partner from our connecting flight from Heathrow to Boston cause of a plane switch. Provided no reason for why we were selected. Then was put on a flight to Dulles and then to Boston. Ended up arriving home about 5 and a half hours later than anticipated due to BA's incompetence. Awful day of travel. Also the plane's temperature was HOT! I've never experienced such discomfort on a flight."

Pros: "Almost everything"
Cons: "The confort of thé seats. Way too tight for a 6 hour flight."

Pros: "I barely remember the flight as I was traumatized by the flight previously mentioned."
Cons: "Lost luggage!!!!!!!!! See above. The seating was a little better than British Air."

Pros: "Excellent service again!"
Cons: "Nothing"

Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."

Pros: "Cabin crew"
Cons: "Pilot failed to inform us why we were sitting on the tarmac for 40 mins before taking off."

Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."

Cons: "Missed the flight."

Pros: "Pre clearance in Dublin Lounge Seat facilities"

Pros: "Staff really helpful"
Cons: "No vegan food options"

Pros: "Good food, that’s it!!"
Cons: "Entertainment system is very very poor. There was no tissue paper in the business class toilets on the return flight. The Aer Lingus reos in Orlando were rude and unhelpful. Sat in business class and the seats are very annoying. They adjust using a sensor pad and the slightest touch off it,your seat starts shifting. I’ve had better experiences in economy class with other airlines. I just think it’s laughable that Aer Lingus class themselves as a 4* airline"

Pros: "Flew business class for the first time with Aer Lingus. The crew are friendly and helpful. The food on board was top quality."
Cons: "The lie flat seats in business class are not very comfortable. Especially in the straight up position. The entertainment system is pretty bad and the choice of movies, tv etc is very poor. The complimentary WiFi only worked occasionally. Can not understand how Aer Lingus claim to be a 4* airline."

Cons: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"

Pros: "Crew were great"
Cons: "Delayed Dublin to Newcastle flight"

Pros: "Direct flight and preclearance completed in Dublin"
Cons: "Not a great seat, back middle; poor food"

Pros: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."

Pros: "Boarding"
Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Pros: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Cons: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Cons: "Food quality"

Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Cons: "Gin availability"

Cons: "On Time. Delayed advice 3 times."

Pros: "Nothing"
Cons: "Everything"

Pros: "On time,"
Cons: "WiFi didn't work."

Cons: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."

Pros: "Wide choice of films on the flight, boarding was hassle free."
Cons: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Cons: "Seats and screens, usb charging points"

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."

Cons: "Typical tight seating, aircraft showing age."

Pros: "アメリカの航空会社でエコノミーでビール、ワインのアルコールの提供があったのが意外でした。"

Cons: "The wifi signup process not seemless with Android."

Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"

Pros: "One of the ladies working was very unhappy with life. The other lady was kind and delightful."
Cons: "The air vents did work. So very hot on board. Timing of boarding and landing was great. Some turbulance during flight. Here's the kicker my first fight was delayed and my luggage was stuck in Dallas! My luggage did appear at my house in the middle of the night. Is that a good use of resources?"

Pros: "Nothing spectacular, but nothing bad."
Cons: "3 hour flight and no entertainment options. Disappointed with that."

Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Pros: "No"
Cons: "No"

Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"

Cons: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."

Pros: "Crew on and off plans were helpful and nice."
Cons: "Delayed for hours for a short one hour flight with multiple gate switches."

Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"

Pros: "Nothing"
Cons: "The service from the check in desk to the stewardess"

Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."

Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."

Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."

Pros: "The legroom."
Cons: "There was nothing not to like."

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."

Pros: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Cons: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Pros: "Great crew again, basic aircraft but comfortable economy seats."

Cons: "KTerrible coffee. Tasted stale"

Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"

Pros: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."

Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."

Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Pros: "Finishing my flight, being able to say I'll never fly American again."
Cons: "Without notice or warning, I was required to pay $200 for my dog, tranferring from Alaska Air, to ride in cargo for the 2nd leg of my trip. My fare was approx. $84. They would not accept cash, but made me spend another $5 on a "gift card," because I don't own credit cards. Rude, uncaring, marginally competent ground crew."

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Pros: "Asked a stewardess to turn the heat up and she did."
Cons: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Pros: "Legroom was great!"

Pros: "Flights were delayed due to hydraulics issues, they got it fixed, turned it around quickly in Denver, made up time in the air, and got us in 20m early."
Cons: "Not sure why they add basic economy passengers to middle seats between others when there are open rows in the back. Would seem like they could set up the system to assign people to seats in the aisle/window first and then start putting them in the middle. We all moved before takeoff, but it would make things quicker and easier if they assigned seats in a more logical way."

Pros: "..."
Cons: "I got stuck in the airport through the whole night"

Pros: "Nothing"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Pros: "The crew made up for the delay."
Cons: "The delay and the communication were awful."

Pros: "Read above"

Pros: "Request for supply of earplugs was kindly met. Cabin crew were attentive and friendly. Food was some of the best I have ever eaten in Economy."
Cons: "Check-in staff at EWR were abrupt to the point of rudeness. Did not feel valued as a customer."

Pros: "The crew were great but the inability to elevate your legs for such a long journey wasn’t too comfortable"
Cons: "The ability to elevate your legs"

Pros: "Cost"
Cons: "Aircon too cool"

Pros: "Cost"
Cons: "Aircon was too cool"

Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."

Pros: "Because we took a bus to the plane boarding was fast - no boarding groups just whomever got off the bus first (me) got on first (me). I love the small planes with one seat on the left and 2 seats on the right. It's great when you don't know if you want aisle or window, you can get both in one."
Cons: "Newark Airport is the worst, and that is not United's fault. However, I'm new to the experience of 'boarding' onto a bus that then takes us to load onto the plane from the Tarmac. Small plane - no frills like wifi, magazines but still a 2+ hour flight."

Cons: "Better snacks"

Pros: "The crew was friendly and helpful."
Cons: "Better snacks would be nice, and there was no entertainment available, even for personal devices."

Cons: "Food could of had a better selection but wasn’t the worst I’ve had"

Cons: "Baggage took a long time to come out. Meanwhile they had the buzzer going non-stop to announce the bags for the entire time from when we got there until they started the belt. It’s around -10 degrees outside so the guys getting our bags are saints and the delay is to be expected, but the buzzer..."

Pros: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Cons: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"

Cons: "See above"

Pros: "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
Cons: "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."

Cons: "My suitcase handle was broken"

Pros: "Not much"
Cons: "Dirty seat, broken screen & headphone socket."

Cons: "Over booked flight"

Pros: "Very friendly cabin crew. Sufficient food, quite tasty."
Cons: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."

Cons: "No entertainment."

Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"

Cons: "Couldn't connect to the onboard entertainment system through my laptop."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Cons: "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"

Pros: "Steward and Stewardess very nice and helpful"
Cons: "Walk between flights was extreme - tracked at about a mile! The video movie was incredibly choppy making entertainment frustrating."

Pros: "On time"
Cons: "No snavks"

Cons: "Not much choice of good movies"

Pros: "Good trip and on time"
Cons: "N/A"

Pros: "Service was very good, they were on time and considering the flight time food was good too."

Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"

Cons: "Fellow passengers; too many howling kids with clueless parents"

Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."

Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pros: "Entertainment and the crew"

Pros: "crew was friendly. flight was on time. everyone at united, from the people checking me in and taking my bags to the flight attendant were incredibly friendly. I appreciated that--so many workers make a bad situation worse by being rude to their customers. I truly felt that United workers were happy to help."
Cons: "the size of the plane. wow, is it small!"

Pros: "Boarded the aircraft on a very cold January day. The cabin was not heated at all until the engines were started 25 minutes after boarding. Small kids were crying as they were so cold. Easily the most uncomfortable boarding ever. Where’s the heat!!! Money that tight!!!"
Cons: "Lack of heat made the boarding brutally uncomfortable."

Pros: "Relatively comfortable seat, decent entertainment and nice crew."
Cons: "50 minutes on the tarmac in Newark waiting for the gate."

Pros: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Cons: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."

Pros: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"

Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Pros: "Friendly staff, happy to help"
Cons: "Was all good"

Pros: "Easy check in. Good flight. Good food."

Pros: "My television screen in front did not work. There were no images and the sound was very bad. So I could not listen to music either."
Cons: "The airline was generous with luggage allowances."

Pros: "The flight is on time.... the food is good.... the service is excellent...."
Cons: "Lack of snacks..."

Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"

Cons: "Nothing"

Cons: "Had anightmare will complain to united diect"

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