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Pros: "Crew in flight was nice and professional Sit in 1st class was comfortable"
Cons: "For this flight everything was good"

Cons: "Late crew caused delays"

Pros: "Timeliness, professional staff and crew"
Cons: "Less cramped airplane: there is nothing wrong with the plane itself but every time I have travelled this route the plane has been completely full (this time it was even oversold) so a bigger plane would help"

Pros: "The flight was easy and quick. These small planes are actually pretty comfortable."
Cons: "Waiting for a gate in Chicago is never fun. Most people on the plane seemed to have tight connections, and I'm guessing most of us missed them. I only made mine because the next flight was delayed."

Cons: "Rough landing in Washington, smell of kerosene in Sao Paulo flight, otherwise good."

Pros: "The connection time Mach very well。"
Cons: "I learned that 3 flight together long hours have no food been sever and we have time to get food from airport. Next time I will do better☺。"

Pros: "..."
Cons: "All of my fligts has been delayed and resceduled, so instead of 18 hours to go to hawaii, it took me 36h"

Pros: "Good communication from crew concerning updates and ETAs."
Cons: "Service was a bit brusque at times, but never unkind."

Cons: "I made a reservation for my whole family and selected seats four month ahead (we reserved 1A, 1B, 1C, and 1D). One day before the departure, United informed me that one of my kid had to be moved to 11B a part from the rest of family due to a flight swap. When we started boarding, I noted someone else was sitting on my seat (1D) with his own boarding pass with 1D written. United crew politely asked if the gentlemen was willing to move to 6B, which his original seating in the system but he refused to do so. We' also personally explained to him that if he can yield the seat so that our family could sit together due to my wife's medical condition but he would not cooperate. I noted Those gentlemen on 1D and 1C are either buddies or coworkers. The crews were looking at each other without offering a solution. I ended up telling the crew that I could sit on 6B so that the plane can leave. The departure time was 20 min late u related my seating issue and de-icing took another 40 min. I am a Global Service member and I am very unhappy about the way the whole situation was created and handled by United."

Pros: "see above"

Pros: "Friendly staff."
Cons: "Too many people, too little space. Only two bathrooms for 114 people."

Cons: "Far away Gate"

Pros: "The flight crew was courteous and efficient."
Cons: "The boarding time lasted an hour as the front desk staff at the gate insisted that I needed a visa travel document for my connection in China (multiple leg journey). What they failed to realize is that nobody needs a visa for China if they’re connecting in transit. It took a phone call and 3 staff members to sort things out. Not something that I want to deal with at 5:00 am. Moreover, due to the de icing, the flight was late and i just made it to my connecting flight in Newark. It was quite a hair-raising experience overall."

Pros: "Nothing"
Cons: "Smoke on the plane crazy delay"

Pros: "Chill easy flight no issues"
Cons: "Nothing. Everything was cool"

Cons: "Cancel my flight I had to buy my own hotel room"

Pros: "On time"

Pros: "EASY"

Pros: "Seats were very roomy and pilot did a great job!. Boarding went great!"
Cons: "We were stuck on tarmac but this was weather related. No gluten free snacks. Some crew was nice others less so."

Cons: "Couldn't make"

Cons: "It was a long delay, which meant I missed my connection at O'Hare even though I had a 3 hour window."

Pros: "Crew was nice"
Cons: "Flight was 4 hours late. The seat was so small, I could not open the tablet (folding tablet in armrest). I am 6" tall and medium built. That tablet can only fit a kid"

Cons: "Delayed delayed delayed"

Pros: "The flight was quick and easy"

Pros: "We made it to Dublin..."
Cons: "Crew was terrible, grumpy and not welcoming. Boarding was terrible, 4 hours late. No compensation, little apology. Food was awful. Couldn't really tell what we were actually eating. Actually hated this flight."

Pros: "This was an average flight on a small, cramped, RJ/CRJ. There was nothing special about this flight and this review is only to stop the over abundance of emails Kayak sends you begging for a review...."
Cons: "Please read what I wrote above."

Cons: "It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating."

Pros: "Efficient"
Cons: "Nothing"

Pros: "Plane interior was fine."
Cons: "Delayed 2-1/2 hrs at gate due to mechanical problem. Mechanical problem fixed in 30 minutes, balance of delay due to paperwork. Communication from cockpit was terrible. On arrival, agent had trouble opening door and was panicked and rude."

Cons: "I was put on an Air Canada flight and sat on the tarmac for almost THREE hours in MTL. Finally took off and am stuck in Toronto overnight. Air Canada was very unhelpful. I have to sleep in the airport. No food vouchers. Sucks."

Pros: "The punctuality"

Pros: "Boarding was quick, staff was friendly and helpful."
Cons: "No in flight entertainment..."

Pros: "They were on time."
Cons: "The aircraft used on this flight is ancient. Did not have a working entertainment system (neither did the three seats next to me). Audio port didn't work so you couldn't listen to music either. Forget about USB/electrical outlets. Food was horrible. Aircraft seats were uncomfortable. Garbage left on the seats from.the previous flight. Overall experience was very similar to flying in Ryan Air in the UK. Absolutely horrendous."

Pros: "Never will fly United again. First flight left early and we missed it.second re-flight arrived late to get us so we arrived too late to get our next flight. Here we are spending all our money in airports and a cheap motel in Chicago in the rain instead of being in Florida with our family."

Pros: "friendly flight crew. good informations nice plain"
Cons: "- entertanment only with pay??? this is a step backwords...."

Pros: "flight landed early"
Cons: "Aflight less than 2 hours should NOT charge for direct TV. you competitors dont charge"

Pros: "Flight attendants tried.. United booked a hotel room for the night."
Cons: "Poor communication on gate change. Delay on flight boarding, and there were issues with engine. Stuck on the tarmac with no AC, they had us off-boarded since everyone was sweating. Reboarded after, no AC still until takeoff. Delayed more than two hours- this was last flight, and caused me to miss connection flight. Was supposed to arrive in final destination at 11pm that night- ended up getting there at 9:40AM next day."

Pros: "Bad good, good service but 5 hours delay"
Cons: "The airplane food and the delay in Chicago"

Pros: "Can't really remember if I liked anything."
Cons: "Unfriendly crew. Flight delayed by more then 2 hours. We were moved from gate to gate 2-3 times. Totally disorganized."

Pros: "Economy Plus seating was awesome"

Pros: "The crew was nice and friendly and there was room for my carry on luggage even boarding in group 4."
Cons: "Change of aircraft resulted in a middle seat, there wasn't any entertainment."

Cons: "Delay caused us to miss last flight of day. We have been sleeping on floor of airport for 9 hours. Same thing happened in the beginning of the trip from dallas to chicago. Oh, it was our honeymoon!"

Pros: "Never on Air Canada again. Food was miserable. They literally told me that they ran out of food (on the flight from Montreal to Casablanca). No kidding. They told us that the flight was full and no more food was available! When we asked for water, they did not bring water. I am not sure if they were out of water because the flight was full! That would be something! Bathrooms were not usable. Utterly dirty. My six-year old daughter refused to use the bathrooms. Water was flowing and the smell was horrible. They should clean that. I can go on but what is the point???"
Cons: "The list would be too long. So, what did I like is a better question in this case. Honestly, I am not even sure if I liked anything. I mean some people were nice, but why? Do I expect people to be rude? I mean, I need to like something extraordinary, something that others don't do. I can't remember anything remarkable. Just nothing."

Cons: "Plane got in to airport 20 min late, had to call off work or be late! 1st Bad flight on United. Puerto Vallarta, Mexico. To Newark airpoy"

Pros: "the security check in and the flight, well done in the USA and England."
Cons: "Nothing"

Pros: "WiFi was awesome"
Cons: "Wish the TV preview was continuous & pay for movies but watch regular TV work no charge"

Cons: "My flight was cancelled. When I called United I was in hold for an hour only to be told that my airline was not United but Air Canada. When I called air canada I was on hold for another 45 minutes. They rescheduled my flight for another day. I lost one day of my vacation."

Pros: "The crew were professional"
Cons: "The worst thing is that they schedule a CRJ-70 on this flight. This would be tolerable if the obvious alternative was a turboprop, as if Montreal were a small town, like Flin Flon. But it is not; it is a large and important city, and it stinks that the demand is so low that airlines must use small aircraft on these routes. Is it because Canadian taxes are so high on airlines that fares in turn must be high and not stimulate demand? I can't think of any other reason connecting cities this size would be on crappy little aircraft rather than on at least an A320/737 family aircraft. The problem is that there is not enough room in the overhead bins to fit rollaboards, even small ones like mine. So they have to "gate check" the bag, which does not always reappear at the gate at the destination. Less bad than the choice of aircraft was the fact that after we pushed back, they couldn't get an engine started, so they cancelled the flight and reaccommodated us on a later flight."

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."