Daily cleaning, installation of cabin HEPA filters on flights to Brooklyn
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|August||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (8% more expensive on average)|
Average price round-trip
|C$ 449||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 206||or less|
Good deal one-way
|C$ 135||or less|
Air Canada, United Airlines and Air France have waived their change and cancellation fees on flights to Brooklyn. Confirm policies on booking site.
You cannot fly directly to Brooklyn. KAYAK recommends you fly to New York All airports (NYC) (8.76 km from Brooklyn). From there you can rent a car or get a taxi.
The closest airport is New York All airports (NYC) (8.76 km). Other nearby airports are New York LaGuardia (LGA) (12.66 km), New York John F Kennedy Intl (JFK) (14.94 km) or Newark (EWR) (19.23 km). KAYAK recommends you fly to New York All airports.
New York LaGuardia Airport is 13 kilometres from the centre of Brooklyn. View on Map.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Brooklyn is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Brooklyn with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Brooklyn up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I'm not sure who did it but I got bumped up to First Class. In the plane I was greeted by one of the pilots and an attendant that offered me a bottle of water and a hot towel. I just finished a long hot day in Texas, and the courtesy and comfort I received on the flight just made my day."
Cons: "Too comfortable to notice anything"
Cons: "Wasn't greeted upon entering on the plane."
Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."
Pros: "Even though there was no TV screen in the headrest, we were all provided with IPads to view. The controls on the IPad were quicker than the in headset TV's. The seats were comfortable and we all received a flight packet that included a toothbrush, eye shades, ear plugs and a pair of socks for our comfort! Blankets and pillows were in our seats when we arrived."
Cons: "I missed being able to see our flight path. On a long flight it's difficult to keep track of where we are and now much longer we will be in the air without the flight tracker. My baggage was misplaced, so I was delayed by needing to fill out forms for lost luggage. Thankfully, it was located before I reached my connecting flight."
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "The flight attendant was friendly."
Pros: "I missed my flight by mere minutes. It was my responsibility to make it to the airport with ample time, but the doors closed on me with 7 min until scheduled take off. I understand the rule is that the doors close at 10 min before take off. The gate agent immediately put me on standby for the next flight and notified me that there was a good chance I could get on that flight."
Cons: "Did not get to sample the food as I fell asleep as soon as we got into the air. I kept waking up however because the seats were not very comfortable. There was not any space to recline the seats so my back was upright and it was difficult to be in a comfortable position. I have been in worse seats with other airlines, so the seats on this plane were not terrible, but travelers would benefit from an ability to recline, even slightly, and an adjustable neck padding."
Pros: "There was nothing worth unliking. Helpful and Happy Staff alongwith a clean plane and punctual service. Thank you ! First and definitely not last experience :)"
Cons: "Good question"
Pros: "Awesome flight attendant! Super easy fast boarding!"
Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"
Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."
Cons: "Cramped seats, no TV slow wifi service no snacks. Yikes"
Cons: "Seats are not so comfortable"
Pros: "Service and the plane had more leg room than I anticipated"
Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."
Cons: "No overhead space Uncomfortable"
Pros: "Easy to board and deplane."
Cons: "Delayed, promises of WiFi but didn’t work."
Pros: "Well when I missed my fly .I try to get another fly with Alaska Airlines .those said that I have to pay extra like 400$ .so am not happy at all with them and I will not fly no more .with this company."
Pros: "Fast boarding, breakfast was great, service was excellent."
Cons: "Have to download an app to use in flight entertainment. Didn't know that until we took off, and then it's too late."
Pros: "Smooth departure and arrivals; Seamless flight"
Cons: "Alaska staff (in-person and over the phone) was rude and lacked compassion for loosing my luggage; They were very discourteous about my feelings for having to stay an additional 4 1/2 hours at LGA at the airport to wait for my luggage. I tried to explain that LGA was not my final destination and FedEx'ing my luggage (with no concrete time-frame of delivery) was not an option; I desperately hoped that a compromised could be reached but all staff we not empathetic towards my issue. I tired to explain that because I would now be missing my train to Philadelphia, and would be traveling late, on a Sunday evening, that I'd more likely to be stranded in New York state.The overall demeanor of the Alaska staff was more like 'take it or leave'. I felt like their inconvenience was not amended by a resolution that would make me feel comfortable about ever traveling with Alaska (or Virgin) again. I felt like a burden to an airline to could careless about time and money. This airline does not prioritize customer service. My original LGA arrival time was 440pm, and i was expecting to get home (Philadelphia) at least by 830pm, but because my luggage was misplaced, I missed my train, and the option of busing home. Fortunately, and unfortunately, my luggage was able to get on a late flight to LGA. I did not receive my luggage until 915pm, and did not get home/Philadelphia until 1230am courteous to me purchasing a second/expensive/emergency Amtrak ticket. Thanks Alaska -___-"
Pros: "It was good"
Cons: "Can’t really think of anything"
Pros: "N/A. Because of bad weather on Vancouver Island, my flight to Vancouver was delayed two hours and I missed my 230p flight to Seattle. Alaska had no other flights available from Vancouver that would get me to San Diego and other later flights that day from other airlines were over booked. I stayed the night and flew out the next morning on a direct flight to San Diego. The flight was fine. The flight crew was nice, they offered us drinks and snacks and the air condition worked. The reason I included the AC is sometimes it doesn't work and that's miserable. There's not too much else to add."
Pros: "Friendly service"
Pros: "The crew was very friendly and there was plenty of leg room."
Cons: "It was only an hour flight, so there was no entertainment. And the seats didn't recline."
Pros: "charging outlet"
Cons: "light delay. no service."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"
Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"
Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."
Pros: "The overhead bins seemed to have more space than usual for non-checked bags."
Cons: "Boarding was delayed and the flight was late. This was already an evening flight, so the delay meant that I missed the last public transit train once I was home and had to pay for a cab."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."
Cons: "Bag full of very expensive ski stuff lost in Vancouver somewhere---hoping I get it back!"
Pros: "Smooth flight and easy app to handle"
Cons: "Kiosks couldn't read any of my travel documents. Even thought I checked in and about my luggage 24 hours in advance I had to form the line and check in for help."
Pros: "time of flight"
Cons: "The plane was tiny. Everyone had to check standard carry-on luggage"
Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."
Pros: "The flight was quick and we arrived early. I had more seat room on this flight than on intercontinental planes. Very smooth landing, one of the best."
Cons: "No beverage service of any kind--trip was too quick!"
Pros: "arrived earlier"
Pros: "Short flight"
Pros: "the flight was so short that nothing mattered but it was still a good flight."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Boarding was good"
Cons: "I don't particularly care for the cookies they hand out."
Pros: "Too cold!"
Pros: "The seats are comfortable"
Cons: "I have never been asked to leave a plane. They made some outrageous claims with no real reason. Saying I smelled like acohol so that was reason enough to remove me from the plane. I was happy smiling and talking with other people in the row about families. I gave no reason for them to remove me from the flight. Not one time during boarding or waiting at the gate was I talked to about behavior or anything that might be reasons for removal off the plane. Crappy customer services I don't think they handled this very well at all."
Pros: "There was one nice customer service agent that tried to help me"
Cons: "Canceled flight due to flat tire Missed all connections. Arrival 5 hours late. Not ideal after having major surgery"
Pros: "Over all great"
Pros: "Everything it was fast clean"
Cons: "Due to the weather it was scary but the pilot was great. He got us there safe"
Pros: "Flight crew interacted with cancelled Jet Blue pax often and professionally about ground stop weather."
Cons: "Getting cancelled by Jet Blue 8 hrs earlier for weather with no apology."
Pros: "the flight attendant Lynda was amazing this is my first flight with delta and i will return on delta from now on and it's due to her. so pros Lynda thank you so much the lady from Waterloo iowa"
Pros: "Had a delayed flight that wouldn't have gotten me into Pittsburgh until the next day, but the lady at the ticket counter did a stellar job and found me a new itinerary that was only minutes apart from my original one. I got home safely and at just about the same time :)"
Cons: "wish the Internet was free :("
Pros: "Flight was delayed and my seat was ripped. All of the seat stuffing was spilling out and got all over me."
Pros: "Very good service. Landed before time. So happy to use Delta."
Pros: "Flight was on time"
Cons: "Not being able to put my carry on in overhead"
Cons: "Extemely rough flight and landing. i was scared for my life"
Cons: "The flight diverted to Washington DC delta crammed us into a 14 passenger uncomfortable van with only 12 of us in there they stopped us along side the highway about 20 minutes outside of Dulles to bring 2 more passengers. We waited for over an hour. Took 5 hours to drive us to New York and had to wait another 4 hours there for my flight to Boston. Not once was I offered a meal voucher. Only soda and first class snacks. I left ft lauderdale at 5pm Friday and walked in my door at 11:45am Saturday morning. Ruined my whole weekend. All from the airline who claims they haven't cancelled a flight in over 90 days. No wonder the Middle East airlines are killing them"
Pros: "Security and checking in was quick and easy! Crew members were understanding and accommodating."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Pros: "Comfortable temperature in cabin!"
Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."
Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"
Cons: "Flight was delayed"
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Cons: "Arrived "early" only to sit on tarmac for over 45 minutes with no air , I'd rather leave later , get there at the right time and not sit in a plane with no air for extended time"
Pros: "I'm very Thankful that I had no delays departing and arriving I liked that the flight was on time"
Cons: "I wasn't aware of fees being in place to change for earlier or later flights. But the fees don't apply when the airline needs your seat. I value my time and was unpleasantly surprised that I had to wait 4hrs for my scheduled fligh bc I didn't have the fee to change to an earlier time"
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!"
Cons: "The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant."
Cons: "Seats are very small."
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "Exit row seat with no seat in front. Was able to stretch legs."
Pros: "Left ontime, arrived 30minutes early."
Pros: "the plane crew were nice"
Cons: "ok wont fly delta if i can avoid it"
Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
Pros: "Crew did an outstanding job"
Cons: "No entertainment"
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Pros: "Return trip was 30 min ahead of schedule"
Cons: "We had a 2 hour delay getting to NYC"
Pros: "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."
Pros: "Overall the service was good. Boarding was very organized"
Cons: "There was a disturbance among 3 other passengers. A member of the crew was in the process of making arrangements to move my husband and myself to put some physical distance between these passengers. I issue is that at no time did he discuss this option with us. He was instituting the move when the male passenger stated he did not want to move"
Pros: "Smooth flight"
Cons: "The entertainment on the app, bring back the good old tv's on the flight"
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "Nice power nap, quick flight!"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Cons: "There was hardly any communication about the delay."
Cons: "I didn’t like selection on movies"
Pros: "Tout était impeccable."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Cons: "It didn't happen"
Pros: "Service, food, and entertainment was great!"
Pros: "Short and comfortable flight"
Pros: "We reached our destination eventually..."
Cons: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."
Pros: "Usual good service for economy class on this airline"
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pros: "Premium economy gives you extra confort, more space to sleep better."
Cons: "The flight was delayed 40 minutes."
Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"
Pros: "Comfortable for a short flight. On time."
Cons: "Had to go through security and passport control a second time made the 1 hour connection stressful"
Cons: "Flight delayed by about an hour"
Pros: "The crew were amazing!"
Cons: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"
Pros: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Cons: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."
Pros: "Great planes."
Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
Pros: "Quick flight Crew efficient"
Cons: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"
Cons: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"
Cons: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Pros: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Pros: "Lots of great choices in movies and music; good food; great service"
Pros: "Friendly service, clean plane, good food for economy class, and entertainment was good. Seats were not bad for economy."
Cons: "For some reason this A340 does not have air vents in the passenger service unit. This is a first for me, as every other plane I've ever been on has air vents that the passenger can position to direct cool air. This airplane lacks these! For some reason our area of the plane in row 35 was so hot. It must have been 80F and air was not moving. It seems like other areas of the plane may have been cooler."
Pros: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Cons: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."
Pros: "I was very pleased by this flight, all good or excellent."
Cons: "I have nothing negative to say."
Pros: "Entertainment options were incredible; great legroom in our seats."
Pros: "Promptness, profesional and nice service. Everything overall."
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "Friendly service"
Cons: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"
Pros: "The food was very good, as well as the crew"
Cons: "The assistant to the handicap people is very poor l missed my flight from Frankfurt to Cairo because of the poor assistance it took them for ever to transfer me to my connection although I letting them know the timing of my flight"
Pros: "quiet on-time flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Cons: "The connections for audio wasn'y working, false contact..."
Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."
Cons: "The food was really disappointing... First time flying on lufthansa. Heard a lot of good things about it. Flight was ok overll but rather disappointing compared to what i heard"
Cons: "Entertainment system did not work part of the flight"
Cons: "My booking was from SFO to TUN, but United only allowed me to book my bags to Frankfurt. I have never encountered this situation in my life where a carrier would only send checked bags to the layover destination instead of the final destination for which I paid! Needless to say I had to go through immigration and collect my bags in Frankfurt. The only reason I made my connection was because the next flight was delayed. Absolutely horrible service and response from both United and Lufthansa when I tried to explain the situation in San Francisco. As far as the actual flight, it was ok aside from the fact that United is too cheap to install entertainment systems so you have to bring your own laptop or watch the big screen where there's only 1 predesignated movie showing like they had back in the 90's. United stinks."
Pros: "Didn't fly Lufthansa . I was on air Canada."
Cons: "In the flight cancellation email providedlt phone did not work."
Pros: "Once I got on the flight the next day it was fine. I was given an exit row seat."
Cons: "flight was cancelled, rebooked for next day. United ground team was terrible in terms of giving us information about rescheduling, getting to the hotel, etc. Huge lines and no extra staff available to help. I will probably never fly United again. Frankfurt airport is awful - extremely long walks, no transportation, very confusing directions. I will try to avoid Frankfurt in the future."
Pros: "Excellent staff who offered great customer-service."
Cons: "Leg room tricky in economy!"
Pros: "The crew."
Cons: "Same as above. Boarding and disembarking on stairs with my bad knees."
Cons: "They charged me 30 Euros for check in luggage"
Pros: "I found the crew very helpful I"
Cons: "I was very upset with the reception I received when I checked in with air canada at 6pm A female employee who checked me in refused to help me with my suitcase even when I told her that I was 79years old and incapable of lifting my suitcase unto the belt as I had an umbilical hernia . eventually I asked a young airport worker who happened to be passing by for help She gladly helped me. My children insisted that I should fly business class to make sure I will be well taken care of. I flew often and I never encountered such rudeness. Andree Prendergast"
Pros: "From the check-in to the check-out everything was simple and the staff were very friendly! I would definitely recommend Lufthansa to anyone!"
Cons: "I was seated next to a baby who started to cry and sometimes while it was sleeping it would kick my leg, but you can't control that so it doesn't matter!"
Cons: "Old plane, slow crew"
Pros: "I got nothing."
Cons: "Now that I know that Lufthansa has had to cancel flights 13 times in the past two years due to strikes, I will avoid booking with them in the future. I did not find out about the cancellation until I tried to check in 20 hours before take off. Called over 100 times, but never got through to customer service. I had to re-book at the airport after waiting in line for an hour, which was not done correctly and required another re-booking at the gate. And they couldn't check me in on my new flights, so I had to wait in another hour-long queue at my layover."
Pros: "Punctual, smooth flight"
Cons: "No food, needs improvement"
Pros: "Flight crew gave all passengers complimentary beverage upgrades for the flight delay, and I enjoyed the wider selection of drinks throughout the flight."
Cons: "Okay, so there was a delay due to a weather issue, but there is no reason for the counter agent to give me the attitude when I asked if there was an earlier flight as my flight was already delayed. I had to wait at the airport for hours without any sort of compensation. I feel WestJet's customer service is in par with that of budget airlines such as Ryanair or Spirit airlines."
Cons: "The only real qualm had to do with delays which is not the fault of the airline...I think."
Pros: "Good friendly service"
Cons: "Seats were old and not very comfortable"
Cons: "both flights were delayed. very noisy engine on landing"
Pros: "Plane boarded fast."
Cons: "Once boarded we had to wait an hour and a half to leave due to ground stop in lga. They should not have boarded with the weather as it was in lga."
Cons: "No drinks or snacks for kids while wine was being served to adults. Very poor service."
Pros: "Crew in terminal were helpful."
Cons: "No drinks (coke or liquor) and no snacks,"
Cons: "they cancelled the flight and offered no alternatives for same day travel. i had to pay for a hotel room and wait many hours in line to get an alternative flight. they booked my sister on a different flight and would not rebook her to travel w me."
Cons: "My flight was cancelled two days in a row. I ended up taking a bus home which took about 14 hours. Overall it was the worst experience I ever had flying."
Pros: "Very rude behavior of the staff at the desk. Flight was 7 hours delayed and then canceled. And the staff were not able to give us updates. They were being rude."
Cons: "Ground staff should need more training how to treat passengers. They should show little respect towards their passengers."
Cons: "Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time."
Pros: "A flight is a flight, nothing to write home about - a mode of transportation."
Cons: "Weather and deviated disarrangements tainted our vacation."
Pros: "Crew and staff at gate fantastic. Accommodated me sitting with partner on both legs (booked flights separately)."
Cons: "Flight was delayed. Always tough late at night."
Pros: "Amazing crew. Very thankful my flight went smooth as I flew with my puppy."
Cons: "The flight was full and my carry-on had to be checked due to other passengers bringing oversized carry-on. The beverage service did not occur until 10 minutes before landing. Options were limited to water only. The flight was extremely rough and the pilot slammed the plane on landing."
Pros: "Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!"
Cons: "All was good"
Cons: "More room"
Cons: "No entertainment service."
Pros: "Nice new 737 max aircraft"
Pros: "No entertainment (short flight)"
Cons: "Check in was quick and efficient"
Pros: "It was smooth right from booking online uptil reaching destination"
Cons: "As it was an early morning flight I would suggest a better snack something like sandwich keeping in mind if giving option for veggie"
Pros: "Everything was good"
Cons: "Should consider giving front seat to senior Snacks could have been better keeping in mind the flight time"
Pros: "My first experience with West jet very enjoyable i would recommend!"
Pros: "Need more leg room"
Pros: "Westjet service is always the best. Flight was smooth and seemed very short. Again the crew makes it the best!"
Cons: "We were late cause of a thunderstorm but that is nobody's fault."
Pros: "The flight was on time."
Cons: "Tiny chairs"
Pros: "I would like to see more spacious and comfortable seating. They rest is inconsequential. Besides that, no complaints. Thank you."
Cons: "We did not like feeling cramped. This part of the world is breeding much bigger humans than before. Please make allowance for that. I had a tough time breathing...2 big guys side by side is a sorry sight in that limited space."
Cons: "Ridiculous baggage policy. Boarded among the first passengers in the last zone group to board the aircraft. All overhead bin space already gone. Sat with my knees up around my chin for whole flight. Very uncomfortable."
Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."
Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"
Cons: "Everyrhing was great"
Cons: "Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting."
Pros: "Crew was great."
Cons: "Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!"
Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."
Pros: "Soft voice of flight attendants with such an early flight."
Cons: "Paying for food. Paying for luggage. Movies in a loop, not on demand. Missed beginnings of all movies I watched."
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "As always with Westjet the crew was great, I got upgraded to Plus seating which was a nice surprise."
Cons: "I did experience a technical glitch which didn't let me check in online or with the kiosk due to the system thinking I still owed a flight-change fee from months before. But the woman at the check-in desk fixed things up and upgraded my seat."
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "The free drinks and snack"
Cons: "The check in kiosks couldn't read passports well so we had to go check in at counter and the two agents were not adequate because our wait was well over 1/2 hour."
Pros: "Very positive and smooth experience. Love the app and free wine!!!"
Cons: "None that I can think of. I recommend this airline to anyone."
Pros: "Comfortable seating and a plug for my phone"
Cons: "We were delayed ... was supposed to take off at 7:30 didn't take off until 9 .. I've sat on this plane longer than I was in the air"
Pros: "West Jet is just so much more professional than other airlines that you could select ! The attention to detail goes above & beyond to make each person feel welcome !"
Cons: "From check-in to the flight crew, West Jet is the best !"
Pros: "As usual, the gate and air crew were extremely helpful and efficient. I love that the flight attendants almost always have a great sense of humour. This helps put everyone at ease and in a good mood for take-off. The flight was right on time."
Cons: "We gate-checked our baggage on the first leg of the flight and didn't quite understand why we had to take it off and back on again for this flight when it was on the same plane. There wasn't much legroom; and when the rather thoughtless guy in front of me reclined his seat fully, I could barely move. Luckily, it was a short flight."
Pros: "Best WestJet flight ever!"
Cons: "No issues."
Pros: "Friendly crew, efficient"
Cons: "Delayed boarding."
Cons: "cramped old seats. dated interior."
Pros: "The flight itself was uneventful."
Cons: "Late departure due to late inbound aircraft and then it started snowing so we had to get de-iced. Very limited menu available for purchase at extortionate prices! No in-flight entertainment . . . not even music to listen to."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Cons: "AA seemed to forget that they needed to provide an airplane on the front end, and a gate on the back end. Two hours late, solely because of bad planning."
Pros: "I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous."
Cons: "I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection."
Pros: "Smooth take off and landing"
Cons: "Waited for about 45 minutes on the plane waiting to take off with no AC."
Cons: "3 hours delay, bumpy ride, got move to the back for plane balance"
Pros: "Pilot was extremely nice and informative about delay"
Cons: "flight was delayed- probably not AA fault but still..."
Pros: "It was on time"
Cons: "I got to airport early and they would not let me switch to earlier flight without a charge even though they had plenty of seats. Flight I was on turned out full."
Pros: "On Time departure, no hassles. Great customer service from time of Check-in to Flight attendants on board."
Cons: "The airline needs to board and deboard by group number."
Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."
Cons: "on time departure"
Cons: "They canceled the flight"
Pros: "Did good job"
Cons: "Bigger seats in economy"
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Pros: "Also quick and painless flight"
Cons: "Flight attendants where kind of rude."
Cons: "I paid extra money to sit in the front of the plane due to traveling with my dog... when I looked at my boarding pass I realized I was sitting in the last row of the plane ... the cabin was booked and they could not move my seat! Really upsetting and frustrating!"
Pros: "Boarding staff helped in rearranging seats on request"
Cons: "No snacks provided only beverages supplied"
Pros: "On time departure/early arrival"
Cons: "Boarding g process a bit chaotic"
Cons: "The crew was late arriving to the gate which delayed boarding and then the plane had an electrical problem that could not be quickly fixed so had to deplane, go to another gate and board another plane. We were an hour and a half late leaving."
Cons: "No gluten free snacks"
Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."
Pros: "Allthough is was I bird strike, y'all handled the delay good."
Pros: "The female flight attendant attempted to fill the shortcoming of her coworker"
Cons: "Condescending attitude towards bodies on the flight from the male flight attendant"
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."
Pros: "Nothing. Was a lot of waited, the people were mad rough."
Cons: "We had a cup of water and a cookie for a 3 hours flight. The captain put gas at the airport with us in the plane. we waited in the plane almost 3 hour because of a storm."
Pros: "Efficiency and price"
Pros: "Very professional and friendly."
Pros: "Smooth flight"
Pros: "Empty plane."
Cons: "Cold plane."
Cons: "No dislikes"
Pros: "The seats were quite big and comfortable in economy"
Cons: "Flight cancelled, and email came through to let us know only 20 minutes before boarding. We weren't rebooked on a new flight, we had to call and wait an hour to finally speak to a representative to help rebook us. No flights available for 24 hours, no help finding overnight lodging, new clothes bc checked luggage was lost, $$ for taxis, meals, etc"
Pros: "Kiosk said see gate agent for seat assignment. 20 minutes later they put me in first class. I never asked for it. I'll take it. Thank you."
Cons: "Need TVs in every chair like JetBlue"
Pros: "Landing was not smooth"
Cons: "Crew was polite"
Cons: "The flight was super late."
Pros: "Respesv your promise for the bording time"
Cons: "When the crew bothering me"
Pros: "Being able to have my own individual entertainment. Staff handled the situation at hand with dealing with everyone's frustration pretty well."
Cons: "That we had to wait for a pilot to show up for the original pilot fidnt show up for work. Then had to deboard just to get back on 15 minutes later as too many people wanted to get off, which delayed take off."
Cons: "No refreshments"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Cons: "Always a problem with these guys"
Pros: "Prompt boarding, checked our carryons for free"
Cons: "Air up too high like a refrigerator"
Cons: "Delays are always bad point"
Pros: "Fast entry... Great crew"
Pros: "I made it to NY somehow"
Cons: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "The crew was very friendly."
Cons: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."
Airlines flying to Brooklyn have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Brooklyn
Masks required on board, masks provided on flights to Brooklyn
Social distancing seating
Middle seats unavailable to book on flights to Brooklyn
Testing for antibodies, testing for symptoms for flights to Brooklyn
Waiving of change fees. Search flexible flights to Brooklyn