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Netherlands to Toronto Pearson Intl Flight Information

Flights Arrive in Toronto Pearson Intl
Flights Depart from Netherlands
Flight Price C$ 322
Airlines WOW air, Icelandair, British Airways, Lufthansa, Austrian Airlines, KLM, Air Transat, SWISS, Brussels Airlines, Delta, United Airlines, Jet Airways, TAP AIR PORTUGAL

Book cheap flights from Netherlands to Toronto Pearson Intl (round-trip)

Airports
Origin
Amsterdam
C$ 322
only
C$ 322
Destination
Toronto
C$ 322
only
C$ 322
Wed, 20 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Mon, 25 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 322
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

Cons: Seats are too small

Wed, 13 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
37h 35m
Wed, 27 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
43h 00m
C$ 417
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 4 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 20m
Wed, 20 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 20m
C$ 426
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,067 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

KEF
IAD
Mediocre 2.0

Pros: N/A

Cons: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

BOS
KEF
Mediocre 2.0

Pros: No baggage but flight advertised as Evonomy standard, that includes 1 checked bag.

Cons: See above.

JFK
KEF
Mediocre 2.0

Cons: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

MUC
KEF
Good 6.8

Pros: Very helpful and courteous flight attendants; low fare; ability to reserve a seat when ticket was purchased. Leg room was good.

Cons: No procedure for boarding except to have everyone pile up in one mass. The staff at the gate seemed irritated that we had not had our boarding passes clearer at the counter, even though we had no bags to check and the boarding pass directed us to go directly to the gate if no checked bags. We had to stand aside while the inpatient staff cleared us. Naturally as more passengers went ahead, we had to search hard for a place to stow our carryons.

Mon, 4 Feb
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
22h 35m
Wed, 13 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
12h 25m
C$ 475
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,805 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BCN
Good 6.6

Pros: Crew excellent

Cons: Boarding process lengtoamd flight delayed

ACC
LHR
Excellent 10.0

Pros: The crew was nice

Cons: Nothing

LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

LHR
PHL
Excellent 10.0

Pros: Good service

CDG
LHR
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

Tue, 12 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
13h 15m
Mon, 18 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 25m
C$ 482
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,915 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
JFK
Excellent 9.3

Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.

FRA
JFK
Excellent 9.6

Pros: Comfy flight and early arrival.

Cons: Had to run to catch the connecting flight

MUC
LYS
Excellent 8.6

Pros: Smooth flight

Cons: Weird plane noises (typical of older Airbus planes)

MAD
MUC
Good 6.3

Pros: Crew was good

Cons: No entertainment at all, food was bad

HAM
MUC
Excellent 8.3

Pros: Above expectation

Cons:

Mon, 4 Feb
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
24h 25m
Mon, 18 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
19h 05m
C$ 489
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,013 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
JFK
VIE
Excellent 8.0

Pros: Good experience, service was good, and attendants were courteous

SJJ
VIE
Okay 4.4

Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

VIE
AMS
Good 6.6

Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.

VIE
DNK
Okay 5.6

Pros: Very nice staff on board and timely departure

Cons: Cold during the flight

ORD
VIE
Excellent 9.6

Pros: Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!

Cons: Everything was very smooth, except that the seats were not very comfortable!

Wed, 3 Apr
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
7h 55m
Wed, 17 Apr
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
11h 10m
C$ 496
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 17 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
YYZ
Mediocre 3.3

Pros: Delays and no proper customer service.

AMS
YYZ
Excellent 10.0

Pros: Very good flight, excellent service and good food.

AMS
YYZ
Excellent 8.6

Pros: Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight.

Cons: Would be nice if there was wifi on board

AMS
YYZ
Okay 5.0

Pros: The flight crew was nice. Plane departed/arrived on time.

Cons: I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade"

AMS
YYZ
Okay 4.3

Pros: Just great crew.

Cons: Not comfortable at all and will not book KLM again.

Sat, 1 Jun
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 20m
Mon, 10 Jun
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 30m
C$ 516
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 6 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
YUL
Mediocre 3.3

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

YUL
YYZ
Excellent 8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

AMS
YYZ
Excellent 8.0

Pros: Helpful and friendly attendants.

Cons: Cabin was too cold.

YUL
YVR
Okay 5.3

Pros: Crew was kind and attentive. Boarding was efficient.

Cons: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Sat, 23 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
27h 45m
Sat, 6 Apr
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
19h 10m
C$ 528
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,497 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
BOS
ZRH
Good 6.0

Pros: Flight was on time. Friendly crew and professional.

Cons: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

ZRH
DXB
Excellent 8.0

Cons: Pleasant overall experience

PRG
ZRH
Good 7.3

Pros: Swiss quality, punctuality and reliability.

Cons: No negatives.

BUD
ZRH
Mediocre 2.0

Cons: I am still in Budapest and was not able to fly back on my Hungarian passport.

ZRH
ARN
Excellent 10.0

Pros: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Cons: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Mon, 13 May
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
21h 27m
Thu, 23 May
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
11h 22m
C$ 537
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,976 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BUD
BRU
Okay 4.3

Cons: Flight delays is a constant problem with this company

BRU
OUA
Good 7.0

Pros: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.

VCE
BRU
Excellent 8.3

Pros: The crew was very cool

Cons: The food was ok

ACC
BRU
Okay 4.0

Cons: poor customer service.

BRU
MRS
Excellent 10.0

Pros: Food and a good cabin crew on Brussels Air.

Cons: No complaints

Thu, 7 Feb
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 10m
Mon, 11 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
11h 00m
C$ 541
Trip: 5 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 1 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

ATL
CLE
Excellent 10.0

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.

Cons: Everything was great on our flight.

Fri, 15 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
14h 39m
Mon, 25 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 25m
C$ 609
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
BRU
IAD
Excellent 8.0

Pros: The flight was fine, despite the distance.

TPA
IAD
Good 6.0

Pros: Very helpful, took time to assist me with using computer to print boarding passes. Security check was quick.

Cons: No entertainment

EWR
MSY
Good 6.6

Pros: Crew was efficient and personable.

Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.

IAH
LFT
Excellent 9.3

Pros: Everyone was nice, boarding was smooth, and we even landed early. Great flight.

Cons: Nothing was bad about the trip really. Crew did a fine job.

NRT
LAX
Excellent 10.0

Pros: Friendly staff and fast service.

Thu, 20 Jun
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 05m
Sat, 13 Jul
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 25m
C$ 676
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 43 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.4
Food
6.8
AMS
YYZ
Good 6.0

Pros: The crew was wonderful, nice and help full. The entertainment system was decent.

Cons: Boarding was a nightmare. There was virtually no organization around the line to board. When I entered the boarding area a saw a long line so I joined the end of it. When I realized the line wasn't moving I tried to get to the front to ask what was happening but couldn't get to it because there was a huge crowd around the entrance. After trying to maneuver around people I finally heard the Jet Airways employee say this was the last call to board my section. I had no way of knowing because of the unorganized chaos. The food was terrible. I've taken Jet Airways twice from what I can remember and have had flights on other airlines. The food on Jet Airways is consistently the worse. To the point where I didn't eat any food on the last flight except for some chicken.

AMS
YYZ
Okay 5.6

Pros: The movie selection was good which kept us entertained for the 8 hour flight.

Cons: Some staff were looking annoyed. I had to ask 4 times over the course of an hour for a customs card. They all seemed to just forgot my request. Finally got it as we were descending which forced me to wait until we docked.

AMS
YYZ
Good 7.0

Cons: When paying extra for seat selection, not hounering there commitment and not up grading our seats or offering to reimburse us the extra money paid.

AMS
YYZ
Mediocre 2.0

Cons: I am flying to Canada, and I am always going in with my green card, so 5 minutes before the flight they go "ho you can't fly..and I was shaking and mad!! I came into Canada one week ago with my green card and now it's a problem? So I needed to go online to get my visa (it took 5 minutes for gods sake) and they left, so I'm only 18 in the middle of Amsterdam and my suitcase is missing, and I don't have any place to stay, I need to wait till morning and pay extra money on the tickets I already freaking bought, thank you jet airways.

AMS
YYZ
Mediocre 2.0

Cons: Service wasn't friendly at all in premiere/business class. And I had to go find them twice during my flight to refill my drink.

Sat, 9 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Sat, 23 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 339
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, 28 Jan
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Tue, 5 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 349
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Fri, 8 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Sun, 17 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 349
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Mon, 17 Dec
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
14h 20m
Thu, 17 Jan
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
12h 10m
C$ 904
Trip: 32 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,174 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
OPO
BCN
Excellent 8.0

Pros: The tripulation are very nice people.

Cons: The space between seats are small.

LIS
PRG
Okay 4.0

Cons: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

EWR
OPO
Okay 5.6

Pros: I did like that the flight wasnt full

Cons: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.

LIS
FNC
Mediocre 2.0

Pros: Nothing to like. Rude staff.

LGW
OPO
Excellent 8.0

Pros: The tripulation are very nice people. The food is better last year. Is good.

Cons: The space between seats are small.

Fri, 18 Jan
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 20m
Thu, 31 Jan
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 20m
C$ 454
Trip: 14 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,067 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
CDG
KEF
Mediocre 2.0

Pros: N/A

Cons: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

SEA
KEF
Okay 4.6

Pros: Staff

Cons: Same old movies Back row Seats didn’t go back

SEA
KEF
Excellent 9.3

Pros: Service was great!

Cons: It would be nice to have a few more food choices for the long flight

JFK
KEF
Mediocre 2.0

Cons: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

Thu, 31 Jan
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
35h 50m
Thu, 14 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
35h 00m
C$ 469
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 6 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Sat, 16 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 362
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

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