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New Orleans hotels near Jackson Square
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Best New Orleans hotels near Jackson Square
Experience the superb service, upscale amenities and modern luxury of JW Marriott New Orleans. Set in the historic French Quarter, this redesigned hotel offers easy access to area attractions, including Harrah's Casino, the House of Blues and the Audubon Aquarium of the Americas. Stay healthy at our 24-hour fitness center, take a dip in the rooftop saltwater pool or indulge at our tempting Lobby Lounge or neighboring steakhouse. Event planners revel in our more than 24,000 square feet of elegant indoor and picturesque outdoor venues. Retreat to refined rooms with plush bedding, large marble bathrooms, flat-screen TVs with streaming apps, ample workstations, Wi-Fi and impressive views of the French Quarter or Canal Street. Executive-level hotel rooms and suites offer exclusive access to the recently transformed Executive Lounge and its perks, including complimentary breakfasts. Bi-level suites feature expanded living and dining rooms, ideal for traveling families or work sessions.
Overall 9.1 Excellent
Based on 433 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.2
Excellent
9.0
Good
6.5
Good
7.7
Excellent
9.1
Excellent
8.0
Okay
4.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: The staff was amazing, warm and welcoming. The main areas and rooms were spotless. The decor was beautiful. There were plenty of food options, however, they closed at midnight. Overall, a great hotel.
Cons: Would have liked to have a microwave in the room. However, there is one on every floor. My biggest complaint is that the walls are extremely thin. You can hear everything, so much, to the fact that I could hear the guest in the neighboring room pulling the chain to close their blinds.
Good
6.3
Pros: Nice and clean. Close to the main attraction.
Cons: Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Excellent
8.0
Pros: Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA
Cons: Pipes broke the last night and our room had wet carpet; they moved us once I reported it
Excellent
10.0
Pros: The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again.
Cons: The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Excellent
9.3
Pros: Wonderful service, comfortable and clean. Great location for us. Would love to stay there again.
Cons: No cold water from faucet
Excellent
10.0
Pros: Hotel was beautiful. Staff was very friendly and helpful.
Good
7.1
Pros: Staff was nice
Cons: Found a hair in room service food. No self parking
Good
6.0
Cons: Not as expected for a JW
Good
6.5
Pros: This didn’t seem like a premiere property. They gave me early check in and I think they upgraded my room but the property seemed older.
Cons: Older and pool area not nearly as nice as other locations
Okay
4.5
Pros: I liked the room and where the hotel was located
Cons: I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Good
6.0
Pros: The bell hops were nice and that's about all I can say nice about the place.
Cons: When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Mediocre
2.8
Cons: The hotel is undergoing massive renovations and I had to suffer through a jackhammer the entire time I stay there. I was traveling for business and could not work in the hotel room. The hotel managers had no solutions and basically left me to deal with the noise. The hotel also does not have a gym And gas have to walk across the street to visit another hotel to use their gym
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,096 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
6.5
Excellent
8.0
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
10.0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
8.2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Excellent
9.4
Pros: Beautiful hotel; great staff.
Cons: Too many homeless hanging out across the street from the front door of the hotel playing their instruments. We were originally on the 6th floor & could not sleep due to noise. We requested & moved up to the highest floor - 15th. That made all the difference.
Excellent
9.0
Pros: Location was perfect for walking to just about everything in the French Quarter and just a block away from Bourbon which cut down on the noise level. Staff was extremely nice.
Cons: Some of the furnishing were well worn and in need of some minor repair. Our in-room safe did not work.
Excellent
10.0
Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans
Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.
Excellent
10.0
Good
6.0
Cons: I thought th staff was very rude. We arrived early before check in we were told we would get a call. After a few hours we went back to the hotel and asked if the room was ready and was responded very rudely we would get a call.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
8.8
Pros: Great location, comfortable beds, nice carousel bar.
Cons: Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.
Good
7.3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
9.1
Pros: The Monteleon is a great hotel in the heart of the French quarter . Loved the atmosphere, Carosel Bar, and friendly staff. Our stay was wonderful. Will look forward to stayintg there again on our next visit to New Orleans.
Excellent
8.6
Pros: Staff was very friendly. Location great. Pool was very nice
Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.
Excellent
10.0
Pros: Great history and location. Great rooftop pool. Bar was "cool" with the carousel, I got a little dizzy and had to step off! Very nice!
Excellent
9.4
Pros: I loved how attentive the staff was and how quickly they addressed any issues or questions. I loved the atmosphere, the cleanliness, the Carousel Bar and lobby were beautiful, and they were more than accommodating.
Cons: The only complaint was how small the room/bathroom were, but it didn't hinder our stay in any way.
Good
6.6
Pros: I like the style of the hotel in that old hotel feel. You could see the history in the main lobby
Cons: My room was out dated and the bed was old. There was marks all on the wall paper, the trim was coming off, and the room was cramp
Good
6.0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
9.4
Pros: The pool was a welcoming retreat after a day of touring the city. The staff were extremely helpful and pleasant.
Cons: I would have liked to be a part of the carousel bar, never any seating available. The view was not to my liking, and the bathrooms were small.
Excellent
9.0
Pros: Hotel Monteleone is a beautiful, grand old property steeped in literary history. The service staff was excellent for the most part.
Cons: There was one young woman working the rooftop pool area (I think she was supposed to be a waitress) that seemed she would rather not be there and the guests were pretty much ignored while she got some reading/studying done. Don't get me wrong, I'm ok with the fact she was reading in her down time but she needed to be batter at multitasking and taking care of the guests- perhaps the bartender could have said something to her to keep her head in the game.
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Excellent
9.4
Pros: BEautiful hotel, great location, gorgeous bar with jazz music!
Cons: Rooms could use some updating, mattress was very soft.
Excellent
10.0
Pros: location and roof top pool
Cons: expensive valet
Excellent
10.0
Pros: The hotel was clean, beautiful, and the beds soo comfortable. But the best part if our stay was the service. The reservations specialist, front desk, and concierge all went out of their way, hands down, to give us top of the line experiences. Which included booking last minute reservations at best restaurants!!! I wouldn't stay anywhere else in the French Quarter!!
With a stay at Hotel Mazarin in New Orleans (French Quarter), you'll be steps from Bourbon Street and Royal Street. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 1,077 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
Excellent
10.0
Pros: Wonderful boutique hotel just far enough away from Bourbon street to avoid the noise and crowd but close enough to walk to anything in the French Quarter.
Excellent
10.0
Pros: Everything ,great value and breakfast included
Cons: Our stay ended too quickly
With a stay at Bourbon Orleans Hotel, you'll be centrally located in New Orleans, steps from Jackson Square and within a 5-minute walk of Cafe Du Monde. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has facilities measuring 4514 square feet (419 square meters), including conference space.
Overall 8.9 Excellent
Based on 1,770 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.
Cons: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Excellent
9.7
Excellent
8.6
Excellent
9.7
Excellent
8.2
Excellent
9.7
Excellent
10.0
Good
7.7
Excellent
8.2
Excellent
8.0
Pros: The location was the best feature of this hotel, footsteps from both bourbon and royal stress dead center of french qtr. The staff was friendly and helpful. If it was warmer when we stayed I bet the pool area would have been a nice place to kick back.
Cons: We were a bit surprised that there wasn't a snack bar in the room. or at least a little fridge with some drinks. The rooms seem a bit dated as did the bed linens but not a big deal.
Good
7.4
Pros: location is great
Cons: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Excellent
10.0
Pros: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Cons: Everything was great.
Excellent
10.0
Pros: Great room. location, and the staff was incredible.
Excellent
10.0
Pros: Service and location.
Excellent
10.0
Pros: More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
Excellent
9.4
Pros: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Good
6.5
Pros: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Cons: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Excellent
10.0
Pros: Everything. The people working the desk when we checked in around 10pm were exceptional employees.
Cons: N/a
Excellent
10.0
Pros: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!
Cons: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Good
6.0
Pros: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool
Cons: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Excellent
9.4
Pros: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.
Cons: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
Excellent
9.7
Pros: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Okay
5.7
Pros: The room was giant
Cons: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Welcome to the brand new Homewood Suites New Orleans French Quarter hotel. This contemporary, all-suite hotel offers the perfect home away from home, ideal for short trips or extended stays in New Orleans. Our hotel is ideally located on the edge of the French Quarter, providing easy access to attractions such as the beautiful Jackson Square, Bourbon Street and the historic Saenger Theater. Business travelers will appreciate our close proximity to the Central Business District and we are close to the Mercedes Benz Superdome and the Smoothie King Arena. You’ll feel at home from the moment you arrive at our hotel. Wake up each morning to a free, full hot breakfast and enjoy our complimentary evening dinner and drinks* Monday - Thursday. Our spacious studio, one and two bedroom suites feature all the comforts of home including two HDTV’s, complimentary WiFi and a fully equipped kitchen. Keep up your exercise routine in the fitness center or simply relax with a dip in the pool. Our family friendly hotel also features a billiards room, putting green and an outdoor grill area, ideal for those warm summer evenings. If you’re planning an event, we offer two flexible meeting rooms which can cater to events with up to 50 guests.
Overall 8.8 Excellent
Based on 1,122 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Pros: Excellent staff! Quiet room clean room, location was great. Absolutely would stay here every time.
Cons: Breakfast wasn’t great
With a stay at Omni Royal Orleans Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and within a 5-minute walk of Jackson Square. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space.
Overall 8.7 Excellent
Based on 1,502 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
8.5
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: The Location
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Experience a winning combination of convenience and luxury at Courtyard New Orleans French Quarter/Iberville. Located in the middle of The Big Easy, our hotel sits in the French Quarter and is your gateway to one of the world's most legendary destinations. We are near many top attractions, including Bourbon Street, Canal Street, Jackson Square and the House of Blues. Before a busy day downtown, stop by Vieux Carre Café and enjoy a fast, freshly made meal. Adjacent to our hotel, access the 24-hour fitness center and a luxury spa at The Ritz-Carlton, New Orleans. Gather in 10,800 square feet of event space, masterfully designed for corporate and social events. After a long day, retreat to your spacious suite with premium amenities, such as a large work desk, Netflix and Hulu and free Wi-Fi. With modern accommodations and attentive staff, our hotel is a comforting haven amid the beating heart of downtown New Orleans. We look forward to welcoming you to Courtyard New Orleans French Quarter/Iberville.
Overall 8.7 Excellent
Based on 1,401 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.
Cons: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
9.7
Excellent
8.5
Excellent
10.0
Good
6.5
Pros: Nice suite style room, good staff, location
Cons: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.4
Cons: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.
Excellent
10.0
Pros: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.
Good
7.1
Pros: I loved the location and the staff !! They were very polite and helpful.
Cons: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.
Excellent
9.0
Pros: It's location in the French Quarter, but off of Bourbon Street.
Cons: The hotel overbooked and relocated us to a sister facility in Covington, 26 miles away, for our first night! This was extremely inconvenient and obviously not where we wanted to be. They said they would not charge us for that night, but I have not yet received the credit. This was the least they could do, yet they did not offer any other compensation. It will definitely make me think twice before booking another stay with Marriott.
Excellent
10.0
Pros: The hotel is right around the corner from Bourbon St, which made it very convenient.
Excellent
9.6
Pros: The rooms were very spacious and super nice.
Cons: Price was a bit high.
Excellent
9.7
Pros: Great rooms that are well designed for accommodating multiple family members
Excellent
9.6
Pros: Friendly staff, very close to Bourbon Street.
Cons: No locks on bedroom and bathroom doors
Excellent
9.7
Pros: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.
Excellent
10.0
Pros: Gorgeous suite, everything worked perfectly, outstanding staff
Excellent
10.0
Pros: The door separating the bedroom from the living room area. The bathroom was beautiful and the bed was very comfortable
Excellent
10.0
Pros: Great staff and location
Excellent
9.3
Pros: Everything this is a wonderful place. Besides 2 things . But would defiantly stay again
Cons: The elevators need to be a little quicker. They are very slow. And our door would not open good unless you shook the handle just right. Something was wrong with the locking mechanism
Excellent
10.0
Pros: We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return.
Cons: Nothing
Excellent
10.0
Pros: The hotel was amazing! The cleanliness of the hotel and rooms, the service of the staff and the location (1block from Bourbon St) was excellent. I have no complaints
Cons: Nothing, everything was good
Excellent
8.8
Pros: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.
Cons: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.
Excellent
10.0
Pros: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.
Cons: Nothing
Good
6.6
Pros: The location was great: close enough to Bourbon and Canal Streets so I was near the action, but removed enough so that noise was not a problem. The bed was comfortable and the bathroom had very good water pressure.
Cons: Housekeeping heads for the hills around 2 or so, so if your room is made by then you are out of luck.
Rising high above the Mississippi River, The Westin New Orleans Canal Place sits at the end of Canal Street in the famed French Quarter. Our waterfront hotel invites you to experience NOLA from a convenient perch on top of The Shops at Canal Place. Steps from the hotel, explore the boutiques along Royal Street or unwind on Bourbon Street. For a productive stay in New Orleans, we offer over 29,000 square feet of event space near the Morial Convention Center with stimulating views of the river. Dining options at the hotel include a restaurant and bar with signature breakfast and lunch options at Bistro at the Bend. Grab a refreshing cocktail at our lobby bar or visit our fully-equipped WestinWORKOUT® Fitness Studio. Energizing stays in the French Quarter start with pet-friendly hotel rooms and suites with Heavenly® bedding, marble bathrooms with White Tea products, 24-hour room service and more. Find your balance at The Westin New Orleans Canal Place.
Overall 8.7 Excellent
Based on 1,382 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
6.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
8.5
Excellent
9.6
Pros: Location is very good. The view from the rooms over looking the City and River was excellent.
Cons: The cost for parking was very high.
Excellent
10.0
Pros: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
Cons: That we couldn't stay longer this time.
Excellent
9.4
Pros: I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Excellent
9.1
Pros: I really like the proximity to shopping, restaurants, and the aquarium.
Cons: The restaurant was closed
Good
7.0
Pros: Cleanliness, polite staff
Cons: Room was warm
Excellent
8.0
Pros: View from room
Cons: Tired liooking
Excellent
10.0
Pros: My fiance and I absolutely loved our stay at the Westin. The service, room, decor and food was impeccable to say the least. We will definitely be staying there again in the future. Can't wait!!
Cons: That we couldn't stay longer. Lol.
Excellent
10.0
Pros: Everything, best bed and bedding ever!
Cons: Room service prices were too expensive for the quality of the food
Good
7.0
Pros: Location
Cons: Needs to be updated. The bathroom door needed painting.
Mediocre
2.0
Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Excellent
9.4
Pros: nice location. rooms were clean and no musty odor(its new Orleans)
Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.
Mediocre
2.0
Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
Excellent
9.7
Pros: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Excellent
9.4
Pros: Beautiful hotel very comfortable
Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
Excellent
8.2
Pros: Bed was comfortable, location was great! Lobby has beautiful views as well.
Cons: Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!
Mediocre
3.1
Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Good
6.5
Pros: Place was nice but didn’t get checked in till 12 am the day after check in
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Overall 8.7 Excellent
Based on 975 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
10.0
Pros: Could walk anywhere
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
10.0
Pros: The customer service was amazing!
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
8.8
Cons: Ja
Excellent
9.7
Pros: Super friendly staff and large rooms!
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Overall 8.6 Excellent
Based on 3,104 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
8.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
7.7
Excellent
8.8
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.5
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10.0
Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
8.0
Cons: Parking
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
10.0
Pros: Nice hotel and location
Good
7.7
Cons: Room was musty smelling
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Good
6.8
Pros: Location
Cons: To many drunks
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Immerse yourself in the most iconic neighborhood in New Orleans at Four Points by Sheraton French Quarter, a contemporary hotel overlooking Bourbon Street. Brilliantly positioned close to Café du Monde, Jackson Square, House of Blues and other iconic New Orleans attractions, our hotel affords guests easy access to the best of the French Quarter and the city beyond. Relax in our well-appointed hotel rooms and suites, some of which feature balconies overlooking Bourbon Street. Get invigorated after a spirited night in the French Quarter in our 24-hour fitness center or make a splash in our scenic outdoor pool. Featuring nearly 4,300 square feet of adaptable venue space, including an outdoor courtyard, our historic hotel is also an inspired destination for an intimate event or VIP meeting in New Orleans.
Overall 8.6 Excellent
Based on 753 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The staff were very friendly and helpful and welcoming. The location was fantastic and the room was very clean and comfortable. We had a balcony overlooking Bourbon street. Even though it was under construction, the view was still relaxing. Valet parking was easy and nearby. Breakfast was probably some of the best I've had at a hotel.
Good
7.1
Excellent
10.0
Good
6.6
Pros: Great location. The floor was surprisingly comfortable. The cleaning staff was very nice and tolerant of our shenanigans. The bartender downstairs was super sweet...she continued to give us alcohol even when we totally should have been cut off. The luggage valet made an excellent skateboard. The concierge was very helpful although he kept trying to sell us on signing up our group on a swamp tour with 30 minutes notice...there was no way we would be able to gather our group that quickly even if we weren't highly intoxicated. Also, he seemed irritated when we suggested they allow us to drive fan boats as a part of the tour.
Cons: Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice.
Cons: One elevator was being renovated, so we took the stairs most of the time.
Good
7.1
Pros: Staff was great. Location is right in the middle of Bourbon St.
Cons: Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.
Excellent
8.2
Pros: Great location right on Bourbon Street, clean rooms friendly staff.
Cons: Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
Excellent
10.0
Cons: Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you
Excellent
10.0
Pros: location was perfect especially for the price. Staff was extremely friendly
Cons: I did not like that I wasn't able to spend more time there!
Excellent
10.0
Pros: Friendly staff, everything worked
Cons: Noithing
Okay
4.0
Pros: Service was really bad, no ac nightmare of a night
Good
7.7
Pros: The bellboy was amazing and the location was great!
Cons: But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
Excellent
9.7
Pros: The help I received at the front desk from everyone was top notch!
Good
7.7
Pros: Location
Cons: Water bottle and wrapper were left in the room from previous occupant.
Excellent
10.0
Pros: hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas
**Please note: We are taking measures mandated by the Governor of Louisiana and the Mayor of New Orleans. Please contact the hotel directly for a full list of local restrictions prior to your arrival at the hotel. Whether you're here for a cruise or a courtyard wedding, our New Orleans hotel is in the perfect location for guests to get to know the real French Quarter. New Orleans, Louisiana is a mecca of great food, culture, music and history. Our French Quarter location is the main reason many guests choose us, but we offer more than an unbeatable location. We offer secure, covered parking on-site for a nominal fee. Our tropical courtyard features an outdoor swimming pool, the perfect place to cool down after a day of adventure or Mardi Gras festivities. A free hot breakfast is our staple, and it includes waffles, fresh fruits and pastries, choice cereals and yogurts, along with 100% Arabica coffee and juices. Many guests are here for Mardi Gras or Saints Football games, but we cater to all guests at our New Orleans hotel. Enjoy the local festivals like Jazz Fest, the Essence Festival, the French Quarter Fest or Voo-Doo Fest. Bourbon Street is steps away and favorites like Brennan's are right around the corner. Sample jambalaya, turtle soup, bananas foster and gumbo in the region where it was born. Our fabulous staff is committed to making your stay at our New Orleans hotel special. We offer bus parking and are a favorite of Mahalia Jackson Theatre tour groups. Check out Mardi Gras World to see the floats and grab a piece of King Cake. Indulge in a hurricane or sip your favorite cocktail at the oldest pub in the world. Nearby swamp tours are a must. At our New Orleans hotel, we also welcome medical employees and non-profit groups. If you're lucky enough to be here on business, make sure you try the local po' boy sandwiches and try your luck at the casinos. There's always something happening in NOLA, and we're proud to host you during your stay. Reserve your comfortable room at Best Western Plus French Quarter Courtyard Hotel today!
Overall 8.5 Excellent
Based on 2,426 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
9.1
Excellent
10.0
Pros: I was nervous booking hotels in NOLA because neither me nor my husband had ever been but we were so pleased with this hotel. The staff was friendly, helpful, and prompt! The continental breakfast was fantastic and there was no shortage of food at all. The only thing I could even complain about was the parking fee however that is really out of the hotels control with the shortage of parking in the city. The rooms were great, clean, and comfortable. Ours overlooked the courtyard which was beautiful and relaxing. The location was great, we were only a few blocks from Burbon street and the main street to the entrance of the hotel was well lit. We will definitely stay here again!
Good
6.2
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Good
6.2
Pros: I enjoyed the free breakfast - a big time saver for four travelers. It was a pretty decent location in the French Quarter and we were able to walk just about everywhere we needed to go. The staff was friendly. The rooms were a bit small but comfortable.
Cons: The cleaning staff was definitely a miss. They either did not clean when we asked or did a terrible job at doing so - no vaccuming, no cleaning the tub, no dusting -- just making up the bed and emptying the trash pretty much. The elevators are old, small, and the main one was out of comission for a few days.
Good
6.5
Pros: Prompt with requests and had burn gel available when friend burned her thumb on a curling iron.
Cons: Was told over the phone that they'd allow us to have a rollaway bed but when we got there we were told otherwise.
Excellent
9.4
Pros: Hotel was great for our stay. Within walking distance to whatever we wanted to do and quiet enough at night to be able to sleep. Staff was very friendly and we enjoyed the breakfast. Would definitely choose this hotel again.
Mediocre
2.8
Pros: The breakfast was the only good thing about this hotel.
Cons: I was very disappointed as the facility as a whole was very dirty. The pool was covered in a green scum. The facility bathroom was filthy, our room was filthy. I would never stay in this hotel again nor would I recommend it.
Excellent
8.0
Pros: Staff was beyond helpful. Breakfast was great. Bar was good..not crowded and well made drinks. everything was good.
Excellent
8.0
Pros: The staff was very friendly and helpful. This was the second time we've stayed there and we will probably stay again.
Excellent
10.0
Pros: Staff, location, location, location, price, breakfast
Excellent
10.0
Pros: Central to the French Quarter easy walking distance to many attractions
Cons: Hotel bar not open late
Excellent
9.4
Pros: location was great, staff extreamly helpful, rooms clean, comfortable well decorated. would absolutly stay there again.
Good
6.0
Pros: Romantic style of hotel.
Cons: Poolside dirty. Big construction in front of hotel which is and was not published .....
Excellent
8.0
Pros: The hotel did an excellent job on their breakfast every morning!
Cons: I am a non smoker and to walk outside my room on the balcony walkway and see cigarette butts all along the common walkway just turned me off. In one area I can say for 3 days in a row they were not cleaned up. Also the ashtrays at the tables around the courtyard area were never emptied. I was turned off completely and did not want to use the courtyard.
Excellent
10.0
Pros: Beautiful hotel and very helpful staff
Good
6.5
Pros: Location
Cons: A/C didn't work. Had to get it fixed. Door to room: Lock would reset. Had to get new keys. Not enough parking. Cars double parked. Not enough room for Handicap parking.
Excellent
10.0
Pros: It was a perfect spot to fit our needs. Close enough walk to everywhere we wanted to go. The courtyard area is gorgeous. The rooms are a good size. I went on a weekend that wasn't busy so parking was great and I liked that it was on site. Parking was also cheaper than anywhere I came across.
Excellent
9.4
Pros: We enjoyed our short stay at the Best Western Landmark Inn. The hotel was well appointed with a nice outdoor pool & quaint courtyard. The thing that stood out most about this place - in a good way - was the front desk staff...very friendly, accommodating and helpful. The breakfast was decent and the lounge & courtyard very comfortable. It was a bit of a walk to Decatur Street however only about 10-15 minutes. I would definitely stay here again.
Cons: Long walk to the river front & Decatur Street.
Excellent
8.0
Pros: I stay here for a particular event Red Dress Run that is conveniently located directly across the street. Parking at hotel is not too pricey and staff has been there for years, always friendly and helpful.
Cons: Location for other events deeper in the Quarter can be an issue for some and it can be a maze to find your room after a night out. Having the exterior rooms can be a bit of a safety issue but I was with friends so it was ok. As with any large city, everyone should be mindful of safety issues.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.3 Excellent
Based on 1,904 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
10.0
Pros: Everything available was excellent
Cons: Covid-specialized massages would have been nice, like some other nice hotels I stay at currently
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
Excellent
10.0
Pros: Confortable accomodations
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Excellent
10.0
Pros: I liked everything. The cleanliness, the service, the location, the beds, the updated bathrooms etc.
Cons: I was fully satisfied
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Overall 8.3 Excellent
Based on 1,799 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Excellent
8.0
Good
7.6
Excellent
10.0
Excellent
10.0
Good
7.1
Good
7.7
Excellent
9.1
Excellent
9.4
Excellent
8.5
Excellent
8.0
Okay
5.4
Pros: The location
Cons: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
Excellent
9.3
Cons: There was the remnants of a cookie under the chair by the tall lamp in the corner which I found because all of my lamps were unplugged and I had to crawl around to plug them all back in.
Good
7.7
Pros: Initially we had a problem with our reservation and had to spend the night at a neighboring hotel. The hotel staff more than accommodated us in the end.
Cons: We had to call the corporate office to get our situation resolved
Good
6.8
Pros: Location
Cons: The elevators are a disaster. Honestly this would cause me to pick a different hotel
Good
7.1
Pros: Staff was awesome. They were always helpful and super nice. Great customer service. Perfect location to most everything we wanted to see.
Cons: Strange smell in room. Not bad but not good either. Could have used a room freshener. The bathroom is a bit small. We kept hitting the wall with the door each time we opened it.
Excellent
8.0
Pros: The room/bed/view were lovely.
Cons: For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
Excellent
8.2
Cons: Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.
Okay
4.8
Pros: The hotel is in a great location and the lobby is nice
Cons: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.
Excellent
9.1
Cons: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Good
7.7
Pros: The decor and view
Cons: Smell of the towels were like smoke
Good
6.5
Cons: Unable to accommodate a room request made well in advance.
Excellent
10.0
Pros: Where able to check in early and get our room. Very friendly staff
A relaxing retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Overall 8.2 Excellent
Based on 2,187 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.0
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to both Canal Street and the French Market. Our French Quarter hotel, only a 10-minute walk to Jackson Square and Bourbon Street, makes us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Mercedes Benz Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short cab ride away, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
Overall 8.2 Excellent
Based on 1,174 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Good
6.0
Pros: Ok hotel. A 3star at best.
Welcome to the newly renovated Best Western Plus St. Christopher Hotel! Explore the French Quarter with ease or slip into one of the great dining establishments, because the best of the city is at the doorstep of this New Orleans hotel. From Mardi Gras, to discovering Bourbon Street any time of year, there’s endless entertainment when visiting New Orleans. Steps away from the French Quarter and the street car lines that can take you to the Garden District, the location of the hotel might catch the eye of travelers, but it’s the service that really shines. Enjoy a great value that includes free high-speed wireless internet and a free breakfast. Start the morning off right by indulging in a deluxe breakfast featuring classic American dishes such as pancakes, scrambled eggs, and sausage/bacon. The rate at this New Orleans hotel can’t be beat, especially considering the prime location. For those traveling for the Culinary Experience, find favorite food and dining spots nearby. Tourist companies happily pick up guests at this New Orleans hotel, whisking them to Katrina memorial sites, famous cemeteries and even on haunted tours of the city, or go exploring in the bayou country. The popular Jazz Fest and French Quarter Fest are must-sees while here as well. Whether it’s conventions that bring you here, or the promise of the party of a lifetime, make the most of it by staying in the center of the city. Business travelers find it easy to slip in a little fun with work. Whether it’s a meeting at Deloitte® & Touché or an event at Tulane University, prepare for a great time. Loyola University is within a few miles of the hotel, too, and there are also oil and gas companies in the area that bring business guests to the hotel. The convention/banquet service makes this New Orleans hotel an easy choice for meetings and events. Book your next stay at the newly renovated Best Western Plus St. Christopher Hotel. Valet Parking is unavailable until further notice. We do have self-parking available which requires you to check in at the hotel and pick up a ticket.
Overall 8.1 Excellent
Based on 1,769 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Okay
4.2
Excellent
8.0
Excellent
10.0
Good
6.2
Excellent
9.1
Excellent
9.6
Pros: The room was really nice. The beds were really comfy and the bathroom was a lot bigger than I was expecting. The breakfast was also very good. Its nice that we got the breakfast for free because a lot of other hotels do not have free breakfast. It definitely gives you more bang for your buck.
Cons: The only problem we had was the wait. There was a Jay Z concert that night. We did not come to see that but we did come to see a concert at the house of blues. We already reserved the room almost a month before the concert. We got there and was told our room was not ready. So we walked around the town for a little bit before the show, and we came back around 3:45 and it still was not ready. After waiting in the lobby till 4:15, the manager asked the staff member what we were waiting on and then just like that she just gives us the key and tells us we are good to go. It would have been nice to check in earlier or at least a few minutes on time because we cut it extremely close to not being able to eat on time before the show. We did however get everything done that needed to be done. I know it wasn't the staff's fault about the wait because of the Jay Z concert. I just thought they would have been more prepared to handle it better without people having to wait.
Okay
4.0
Pros: Good location Few Blocks from Bourbon and Harrahs. Didn't need a cab at all.
Cons: Booked double queen room. Tiny room Beds looked and slept like twins. Water went cold in shower couple different times. Electric outlets are few and a hassle to get to. Two outlets were loose and plug kept falling out. Free breakfast ends at 9:25 kinda early. Some staff were polite. Mgr on duty was super rude when it came to helping one our friends regarding canceling an extra room booked. Another employee even said the other two managers would've let him cancel but the one on duty gets a kick out of being difficult. Really didn't like that considering we had 3 rooms. One of the two elevators were broken. Had to take stairs a few times. Location is good but would honestly pay the difference to stay at better hotel in the same vicinity.
Excellent
9.4
Excellent
8.6
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
8.5
Pros: This is the second time we have stayed here. We originally picked it for its convenience and location. The staff remembered us from our stat last year and treated us like royalty.
Cons: We arrived a bit early and hoped for an early check in, but our room was not ready. That was more our fault and had nothing to do with the staff. They were more than accommodating when it came to storing our luggage.
Excellent
10.0
Pros: Free hot breakfast, rooms were clean, on main streets so no walking on sketchy back roads late at night, bed was comfortable and pillows weren't those expensive fluffy pillows that are good for nothing, water pressure was great, shower was nice, staff was friendly, a/c worked great.
Cons: No cons...
Mediocre
2.0
Pros: Nothing
Cons: Rooms are mold ritten dusty musty just very bad I'm sick as a dog from this place and I paid almost 400 dollars a night
Excellent
8.0
Pros: Friendly Staff, Valet parking at a reasonable rate.
Cons: A little confusing and hard to find at first. Some instructions about parking and check in would be helpful.
Excellent
10.0
Pros: Jet tub, dark rooms for sleeping in, quick elevators, clean restrooms near the lobby, great staff, extensive breakfast, bar specials, wristband security
Cons: Terrible bar tender, plastic/styrofoam cups, coffee pot and or coffee pods were gross
Excellent
8.8
Pros: Location was perfect! A short walk to everything, but not so close that there was street noise. I also enjoyed the exposed brick walls, and my corner/wrap-around room was very spacious and full of natural light!! A/C worked great, and the number of towels provided was more than sufficient.
Cons: Pillows were flat and needed more stuffing in them. The sheets were a bit rough/scratchy.
Excellent
8.0
Pros: Breakfast was fine, close to the sites
Cons: Charged me $150 for deposit and still haven't gotten it back.
Excellent
9.7
Pros: Very nice hotel! We had a beautiful corner room with a good amount of space and two comfortable double beds. Breakfast was basic, but great, and the staff was very nice. Clean and a great location!
Cons: I only have one complaint -- I was frustrated that our towels were changed everyday, even if we hung them up. But otherwise, everything was great!
Excellent
10.0
Pros: We had a wonderful stay. The staff were all friendly and helpful, especially John, the Valet. The room was great, and the location of the hotel was too. We will be back!
Cons: Nothing, except we didn't get to stay longer
Excellent
10.0
Pros: Everyone on the staff was so friendly and sincere about it. They were always will yo help us figure out things to do and where to go. This will not b our last trip to this great hotel! And the ladies who did breakfast were great!
Cons: Nothing! It was a great week. It is just a well worn place.
Excellent
10.0
Pros: Great location and staff was wonderful! They picked us out a room on the 8th floor with a beautiful view of Canal Street and the Mississippi River. Will book again on our next trip back to New Orleans.
Good
7.4
Pros: Location. Bed was comfortable. Was able to get early check in.
Cons: air conditioner sounded like a jet Engine Taking off. Room lighting was terrible. Towels inconveniently placed in bathroom right above the only shelf/counter space.
Excellent
10.0
Pros: it was near the French quarter harrahs walked to the superdome from there didn't need a cab
Excellent
10.0
Pros: Malcolm worked at the front. He was extremely sweet and helpful, giving great recommendations on where to go and what to do. He was always very happy and looked like he loved his job, which most people dont look like.
Good
6.5
Pros: The staff was very friendly. Valet parking was fast and very nice. They held our luggage after checkout so we could go to the Saints game which was fantastic.
Cons: Price we paid for a single King Size bed was sort of outrageous
Excellent
10.0
Pros: I like the fact that it was close to where I wanted to go easy to get around town.
Cons: The only problem is that someone did call in the middle of the night trying to poach my credit card but they told me about that upon my arival. They've been having problems with someone messing with their customers.
Excellent
9.6
Pros: The staff was fantastic! I was greeted with a smiling face every corner I turned. Additionally, the location was perfect and the price was right! I think I have found my new home every time I visit New Orleans.
Cons: Nothing at all
Excellent
8.8
Pros: I like the fact that the hotel staff especially the Front Desk Manager Tashena Johnson helped me out when my credit card was compromised. She did the best she could to make my stay as comfortable as it should have been. The location was great. Not to far from everything attended.
Cons: I didn't like the way my reservation was not in the system when I arrived and I didn't like the 1:00am phone call asking for authorization...
La Galerie French Quarter Hotel is centrally located in New Orleans, a 4-minute walk from Bourbon Street and 9 minutes by foot from Jackson Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
Overall 8.1 Excellent
Based on 1,199 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Okay
4.0
Pros: Location and bar
Cons: Many times you read the reviews and tell to your self “this might be an isolated event, the pictures look nice”. Beware of The Gallerie and don’t stay here. 1) Rooms are dirty and floors sticky, unless you like to use shoes all the time, even to go to the bathroom this is the wrong place 2) They put “air refresher” consistently trough the AC/Heating, which will make you feel like sleeping in “that” cab 3) The AC/Heating sounds like the Huns invading China and will wake you up over and over 4) The staff won’t only be helpful, The will virtually mock when you try to explain the problems. Fortunately I got a refund and moved to a safe place for the rest of my stay.
Located in New Orleans (French Quarter), Andrew Jackson Hotel®, a French Quarter Inns® Hotel is within a 5-minute walk of Bourbon Street and Jackson Square. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Overall 8.1 Excellent
Based on 512 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Good
7.7
Excellent
8.2
Excellent
8.8
Pros: I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Excellent
8.0
Cons: The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Okay
4.3
Pros: Location
Cons: Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
Excellent
9.3
Pros: We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff
Cons: We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Okay
4.0
Cons: Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Good
7.4
Pros: This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Okay
5.3
Pros: Location was excellent! Staff was friendly.
Cons: The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
Excellent
9.7
Pros: I liked the convince of location and comfort of the room.
Cons: I didn’t care to much for the inconvenience of parking and not having a bath tub plug.
Good
7.7
Pros: Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day
Cons: The Bathroom is a bit small but big soft towels were in abundance
Excellent
8.8
Pros: I loved the historical and nostalgic feel of the hotel and the view from the balcony. However, the ghost tours stop in front of the hotel every night, over and over and you hear the same story about it being haunted!
Cons: The parking is terrible in the French Quarter so valet is your option but it’s expensive.
Okay
4.5
Pros: The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though.
Cons: The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Excellent
9.4
Pros: The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable.
Cons: the only negative i have is that they were under construction and started working loudly very early in the morning.
New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hosting. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Astor Crowne Plaza New Orleans French Quarter. Also, the guest rooms here all have flat screen TVs, Cox cable channels, and work desks. Take advantage of our well-equipped fitness center, outdoor pool, or dine in at Dickie Brennans Bourbon House our on-site restaurant. Spend any free time you have exploring some of the many attractions in New Orleans, including visits to Superdome (a mile north), Jackson Square (less than mile south), or watching a race at Fairgrounds (five miles east). The Astor Crowne Plaza French Quarter is located 16 miles from Lous Armstrong International Airport MSY.
Overall 7.9 Good
Based on 2,941 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.1
Pros: We were very happy with the amenities and the room, our only negative was that the windows did not do an adequate job of keeping the street noise down! Made it very hard to sleep. Other than that it was great.
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
6.2
Excellent
10.0
Okay
5.4
Okay
5.7
Okay
5.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
A stay at Hotel St. Pierre®, a French Quarter Inns® Hotel places you in the heart of New Orleans, within a 5-minute walk of Bourbon Street and Louis Armstrong Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 7.8 Good
Based on 1,352 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Pros: Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street
Cons: First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
Excellent
10.0
Pros: Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee!
Cons: Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Excellent
10.0
Okay
5.7
Excellent
8.0
Excellent
9.4
Pros: Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Excellent
9.1
Okay
5.1
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience..
Cons: Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
Excellent
8.0
Pros: I liked the atmosphere and location
Cons: Most of the staff were polite, however there was one we named Cranky Pants and avoided at all cost. Hot water takes forever to warm up.
Excellent
9.4
Pros: Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants!
Cons: I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
Good
6.3
Pros: Great location in the French Quarter.
Cons: Very rough around the edges; ran out of hot water the first night. Only 1/2 the lights worked in the room. There were 2 enclosed cabinets for a mini fridge and it sat next to both of them. No HVAC control. Room shared an a/c unit and someone smoked in the next room. Closet door was broken and the hangers didn't match. large stain in carpet next to bed. Single serving coffee packet in a 6 cup device.
Good
7.6
Pros: Loved the location! It's a cute little boutique hotel.
Cons: While the renovated room was nice, there were parts that still need improving. Like a clock/alarm in the room. In the bathroom, the tub ran and there was obvious water damage to the walls.
Excellent
8.5
Pros: Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
Excellent
8.0
Pros: The room was beautiful
Cons: The valet was horrible. It took over two hours to get my car and when he brought me the keys the car was still parked in a private garage 4 blocks away. It took another 45 mins for him to take me to the garage it was parked in.
Excellent
8.5
Pros: We loved staying at the St. Pierre. The location was very good -- in the French Quarter but basically residential. We like old hotels, so staying in a place on the National Historic Register was quite appealing. Because we were in a room right on the street, it felt like living in the French Quarter. The lobby is very nice, and I loved being served coffee out of a silver urn in the morning. There is also a small courtyard and pool.
Cons: I did not understand (when making reservations) that many of the rooms requiring using stairs. This could be a real problem for some people and needs to be made clear to those who are placing reservations. Also, I remember that the bathtub was quite slick/slippery with no grab bar. Again, this could pose a problem and even be dangerous.
Excellent
8.0
Pros: I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
Good
6.0
Pros: Pretty lobby Housekeeping and maintenance prompt with requets
Cons: Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
Excellent
8.2
Pros: The entire staff was friendly and helpful as we were first time visitors in the city.
Excellent
10.0
Pros: Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area.
Cons: Might try having an ice machine across the st. near the Cottages.
Mediocre
2.0
Pros: No redeeming qualties
Cons: Unclean, poorly maintained, overpriced , no amenities
Good
7.7
Pros: The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great.
Cons: Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
Excellent
9.6
Pros: The hotel is very nice and unique to New Orleans. We appreciated the hot breakfast and complimentary coffee and water through out the day.
Cons: I called the front desk to get my car from valet, and they said it would take 45 min to get my car. I went down stairs about 35 min later to check out, and they had not called the car service to bring my car from the valet lot. It took 30 mint for them to get my car to me from the valet parking lot.
Excellent
8.3
Pros: Excellent location and great value. Bathrooms were very clean besides bathroom water damage. I would definitely stay again. Courtyard was beautiful and the pool was perfect. Staff service was prompt.
Cons: Noticeable water damage in bathroom. Very cold in lobby (too much A/C).
Excellent
10.0
Pros: This hotel has a great French Quarter location with inner courtyards and balconies, pools and cottages so their is a selection of accommodations for various tastes. Hot breakfast in the morning is a great plus and the cookies in the afternoon are a pleasant addition. Staff were nice and attentive, room was clean and well appointed. Walk around to take in the nice variety of architecture since it is made of a series of connected buildings.
Cons: Since it is in the French Quarter there is likely to be some people turning in late so noise may be an issue dependent on your location in the hotel and your personal schedule. Of course that sort of comes with the territory if you want to be in the center of it all.
Excellent
9.4
Pros: We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building.
Cons: It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
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Landmarks in New Orleans
- Canal Street
- Harrah's Casino
- The Outlet Collection at Riverwalk
- Jackson Square
- Le Petit Theatre Du Vieux Carre
- New Orleans Station
- Saint Louis Cathedral
- Ogden Museum of Southern Art
- Old Ursuline Convent
- Louisiana Children's Museum
- New Orleans City Hall
- Musee Conti Wax Museum
- The Shops at JAX Brewery
- The National WWII Museum
- Veterans Affairs Medical Center
- French Market
- Contemporary Arts Center
- Audubon Aquarium of the Americas
- Beauregard-Keyes House