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Enjoy the best of the Big Easy by staying at our stylish hotel in the trendy Warehouse District of New Orleans. We are only three blocks from the historic French Quarter and the famous annual Mardi Gras celebration. We are also near Bourbon Street, Mercedes-Benz Superdome, Smoothie King Center and the Morial Convention Center. Our amenities include free WiFi, a fitness center, restaurant with breakfast served Monday through Friday from 630am to 1030am and 7am to 11am on Saturday and Sunday, Bar that is open from 430pm to 11pm, and 1,100 square feet of meeting space. Stylish and contemporary guest rooms include spa-like bathrooms, HDTVs and amenities like hair dryers, coffee makers and refrigerators. Earn rewards when you stay at the Cambria Hotel New Orleans Downtown Warehouse District with our Choice Privileges Rewards program.
Overall 9.4 Excellent
Based on 298 reviews
All reviews
- All reviews
Okay
4.5
Pros: Not much. The service was ok.
Excellent
10.0
Pros: Outstanding service
Excellent
10.0
Details
Reviews
Overall 9.4 Excellent
Based on 298 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.6
Value for money
9.1
4.5 Okay
Pros: Not much. The service was ok.
Cons: Terrible beds. And the worst blankets I have seen yet in a hotel. The pillows were also terrible.
10.0 Excellent
Pros: Outstanding service
Cons:
10.0 Excellent
Pros:
Cons: More coffee in the room.
Enjoy the best of the Big Easy by staying at our stylish hotel in the trendy Warehouse District of New Orleans. We are only three blocks from the historic French Quarter and the famous annual Mardi Gras celebration. We are also near Bourbon Street, Mercedes-Benz Superdome, Smoothie King Center and the Morial Convention Center. Our amenities include free WiFi, a fitness center, restaurant with breakfast served Monday through Friday from 630am to 1030am and 7am to 11am on Saturday and Sunday, Bar that is open from 430pm to 11pm, and 1,100 square feet of meeting space. Stylish and contemporary guest rooms include spa-like bathrooms, HDTVs and amenities like hair dryers, coffee makers and refrigerators. Earn rewards when you stay at the Cambria Hotel New Orleans Downtown Warehouse District with our Choice Privileges Rewards program.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 9.1 Excellent
Based on 487 reviews
All reviews
- All reviews
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Details
Reviews
Overall 9.1 Excellent
Based on 487 reviews
Cleanliness
9.5
Comfort
9.5
Location
8.7
Services
9.3
Staff
9.0
Value for money
8.7
9.1 Excellent
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
8.5 Excellent
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
8.5 Excellent
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area.
The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Pool
Fitness centre
Restaurant
Kitchen/Kitchenette
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Overall 9.0 Excellent
Based on 560 reviews
All reviews
- All reviews
Excellent
9.4
Good
6.0
Pros: The location is excellent
Excellent
9.1
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Excellent
10.0
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Good
7.7
Pros: Great location within the French Quarter. Very beautiful hotel and nice staff.
Good
6.2
Pros: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.
Excellent
9.7
Pros: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Good
6.5
Pros: Love the location and the Carousel bar. Love the history and the feel of the hotel.
Excellent
9.7
Pros: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!
Excellent
9.4
Excellent
8.0
Pros: I liked its atmosphere of a first class european hotel, the very good taste shown in the decoration of the room as well as the elegance of the reception area.
Good
7.7
Pros: This hotel has the perfect location for a tourist travel in New Orleans, one street away from Bourbon street and a few blocks from Jackson square. The Hotel has also the best house keeping I ever had in the USA. They really think of everything.
Good
7.3
Pros: The hotel location was fantastic walk out the door to all the restaurants, night life etc., Bathroom very clean. Great Bar down stairs. The Old world charm of this Hotel is really nice.
Good
7.0
Pros: Top notch hotel and facilities. The front desk clerk could have been nicer, but overall it was a great stay.
Mediocre
3.7
Pros: Location.
Good
7.2
Pros: essence festival
Good
6.4
Pros: $self.pros
Excellent
8.0
Pros: hotel was really nice . valet parking was not so good it took 30 minutes to retrieve my car.
Good
7.6
Pros: The staff was very pleasant and accommodating. The location is excellent; within easy walking distance of dozens of restaurants, Bourbon Street, art galleries, grocery stores, even a drug store 1/2 block away.
Okay
4.4
Pros: the location
Details
Reviews
Overall 9.0 Excellent
Based on 560 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.6
Services
9.0
Staff
9.3
Value for money
8.1
9.4 Excellent
Pros:
Cons: Double beds are hard on tall folk.
6.0 Good
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel..
I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup.
Not acceptable for a supposed top flight hotel,
Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
9.1 Excellent
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Cons: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.
10.0 Excellent
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Cons:
10.0 Excellent
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Cons:
7.7 Good
Pros: Great location within the French Quarter. Very beautiful hotel and nice staff.
Cons: When we checked in they told us our room had no windows and offered us 2 drink vouchers and the opportunity to "upgrade" for $100 a night. We did upgrade and got windows looking straight into parking garage. Crazy bar scene off the lobby.
6.2 Good
Pros: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.
Cons: See above.
9.7 Excellent
Pros: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.
Cons: The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.
10.0 Excellent
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
6.5 Good
Pros: Love the location and the Carousel bar. Love the history and the feel of the hotel.
Cons: Our room air was very loud and the shower sprayed water up into the ceiling light which could have caused harm to us.
9.7 Excellent
Pros: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!
Cons: Limited channels on TV cable, wifi was a little slow, other than that, very nice
9.4 Excellent
Pros:
Cons: room # 944 is a bit too small
8.0 Excellent
Pros: I liked its atmosphere of a first class european hotel, the very good taste shown in the decoration of the room as well as the elegance of the reception area.
Cons: During our stay the used soap and shampoo were not replaced when the roorm was made,
7.7 Good
Pros: This hotel has the perfect location for a tourist travel in New Orleans, one street away from Bourbon street and a few blocks from Jackson square. The Hotel has also the best house keeping I ever had in the USA. They really think of everything.
Cons: Unfortunately breakfast was not included in the price although this could easily be foreseen.
7.3 Good
Pros: The hotel location was fantastic walk out the door to all the restaurants, night life etc., Bathroom very clean. Great Bar down stairs. The Old world charm of this Hotel is really nice.
Cons:
7.0 Good
Pros: Top notch hotel and facilities. The front desk clerk could have been nicer, but overall it was a great stay.
Cons:
3.7 Mediocre
Pros: Location.
Cons: We had a bad problem with people smoking on our floor and it was a non-smoking hotel. I complained several times but the staff did nothing except spray air freshener. I came home with a sinus infection from all the second-hand smoke.
7.2 Good
Pros: essence festival
Cons: n/a
6.4 Good
Cons: Wished we could have checked into room right away when we arrived. Still, hotel did make a real effort to have the room available within a couple of hours.
8.0 Excellent
Pros: hotel was really nice . valet parking was not so good it took 30 minutes to retrieve my car.
Cons: valet parking
7.6 Good
Pros: The staff was very pleasant and accommodating. The location is excellent; within easy walking distance of dozens of restaurants, Bourbon Street, art galleries, grocery stores, even a drug store 1/2 block away.
Cons: No.
4.4 Okay
Pros: the location
Cons: the staff should learn how to smile and be friendly with their customers.
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Welcome to the brand new Homewood Suites New Orleans French Quarter hotel. This contemporary, all-suite hotel offers the perfect home away from home, ideal for short trips or extended stays in New Orleans. Our hotel is ideally located on the edge of the French Quarter, providing easy access to attractions such as the beautiful Jackson Square, Bourbon Street and the historic Saenger Theater. Business travelers will appreciate our close proximity to the Central Business District and we are close to the Mercedes Benz Superdome and the Smoothie King Arena. You’ll feel at home from the moment you arrive at our hotel. Wake up each morning to a free, full hot breakfast and enjoy our complimentary evening dinner and drinks* Monday - Thursday. Our spacious studio, one and two bedroom suites feature all the comforts of home including two HDTV’s, complimentary WiFi and a fully equipped kitchen. Keep up your exercise routine in the fitness center or simply relax with a dip in the pool. Our family friendly hotel also features a billiards room, putting green and an outdoor grill area, ideal for those warm summer evenings. If you’re planning an event, we offer two flexible meeting rooms which can cater to events with up to 50 guests.
Overall 9.0 Excellent
Based on 495 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Excellent staff! Quiet room clean room, location was great. Absolutely would stay here every time.
Details
Reviews
Overall 9.0 Excellent
Based on 495 reviews
Cleanliness
9.1
Comfort
9.2
Location
9.3
Services
9.2
Staff
9.1
Value for money
8.6
10.0 Excellent
Pros: Excellent staff! Quiet room clean room, location was great. Absolutely would stay here every time.
Cons: Breakfast wasn’t great
Welcome to the brand new Homewood Suites New Orleans French Quarter hotel. This contemporary, all-suite hotel offers the perfect home away from home, ideal for short trips or extended stays in New Orleans. Our hotel is ideally located on the edge of the French Quarter, providing easy access to attractions such as the beautiful Jackson Square, Bourbon Street and the historic Saenger Theater. Business travelers will appreciate our close proximity to the Central Business District and we are close to the Mercedes Benz Superdome and the Smoothie King Arena. You’ll feel at home from the moment you arrive at our hotel. Wake up each morning to a free, full hot breakfast and enjoy our complimentary evening dinner and drinks* Monday - Thursday. Our spacious studio, one and two bedroom suites feature all the comforts of home including two HDTV’s, complimentary WiFi and a fully equipped kitchen. Keep up your exercise routine in the fitness center or simply relax with a dip in the pool. Our family friendly hotel also features a billiards room, putting green and an outdoor grill area, ideal for those warm summer evenings. If you’re planning an event, we offer two flexible meeting rooms which can cater to events with up to 50 guests.
Pool
Fitness centre
Kitchen/Kitchenette
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Bourbon Orleans Hotel, you'll be centrally located in New Orleans, steps from Jackson Square and within a 5-minute walk of Cafe Du Monde. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has facilities measuring 4514 square feet (419 square meters), including conference space.
Overall 8.9 Excellent
Based on 1,686 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Service and location.
Excellent
8.8
Pros: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues.
- Pool
- Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs
- Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.
Good
6.5
Pros: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Excellent
9.7
Pros: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Excellent
10.0
Pros: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Good
6.0
Pros: Right by Bourbon St
room was clean and nicely appointed
great central courtyard with pool
Excellent
10.0
Pros: Everything.
The people working the desk when we checked in around 10pm were exceptional employees.
Excellent
9.4
Pros: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.
Good
7.4
Pros: location is great
Excellent
10.0
Pros: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!
Excellent
9.4
Pros: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Okay
5.7
Pros: The room was giant
Good
6.4
Pros: the room and buffet.
Good
7.6
Pros: very close with in walking distance to most everything you would want to do.
Mediocre
3.2
Pros: Nothing at all. The hotel staff was ok----the room was the size of a closet made for 1 person, and I paid over $100 for it. The hotel was booked therefore I couldn't switch rooms.
Excellent
8.0
Pros: location and room. Got a deal for 74 USD for 1 night.
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: We got upgraded to a suite! What a treat! The proximity to the places I wanted to be. I'd definitely stay there again. Loved the courtyard swimming pool. It was hard to believe that right over the wall was famous Bourbon Street. If you get the chance, stay at this place! EVERYTHING was great!
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Cons: $self.cons
Okay
5.6
Pros: I did like that they were helpful in help me choose places to go visit. They pointed me in the right direction.
Good
6.0
Pros: Location, pool and lobby interior
Good
6.8
Pros: Great location in the center of the French Quarter. Nice restaurant-breakfast.Nice pool. Nice staff.
Okay
4.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 1,686 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.7
Services
8.8
Staff
9.0
Value for money
8.2
10.0 Excellent
Pros: Service and location.
Cons:
8.8 Excellent
Pros: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues.
- Pool
- Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs
- Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.
Cons: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor.
- Valet can be slow but they did give a heads up that it would take 40 minutes at some times.
- Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal.
- Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
6.5 Good
Pros: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Cons: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner.
But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
9.7 Excellent
Pros: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Cons:
10.0 Excellent
Pros: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Cons: Everything was great.
6.0 Good
Pros: Right by Bourbon St
room was clean and nicely appointed
great central courtyard with pool
Cons: Location makes it noisy
rooms on one side were noisy to a non-stop generator
terrible pillows
no room service
uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels?
plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
10.0 Excellent
Pros: Everything.
The people working the desk when we checked in around 10pm were exceptional employees.
Cons: N/a
9.4 Excellent
Pros: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.
Cons: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
7.4 Good
Pros: location is great
Cons: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
10.0 Excellent
Pros: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!
Cons: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
9.4 Excellent
Pros: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Cons:
5.7 Okay
Pros: The room was giant
Cons: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
6.4 Good
Pros: the room and buffet.
Cons: the problem with bringing guest to your room.
7.6 Good
Pros: very close with in walking distance to most everything you would want to do.
Cons:
3.2 Mediocre
Pros: Nothing at all. The hotel staff was ok----the room was the size of a closet made for 1 person, and I paid over $100 for it. The hotel was booked therefore I couldn't switch rooms.
Cons:
8.0 Excellent
Pros: location and room. Got a deal for 74 USD for 1 night.
Cons:
8.0 Excellent
Pros: Location
Cons: N/A
8.0 Excellent
Pros: We got upgraded to a suite! What a treat! The proximity to the places I wanted to be. I'd definitely stay there again. Loved the courtyard swimming pool. It was hard to believe that right over the wall was famous Bourbon Street. If you get the chance, stay at this place! EVERYTHING was great!
5.6 Okay
Pros: I did like that they were helpful in help me choose places to go visit. They pointed me in the right direction.
Cons: They tried to tell me when I checked in that the room I booked wasn't available and I would have to get a smaller room. Eventually they gave me the room I booked, but I should have to deal with crap like that.
6.0 Good
Pros: Location, pool and lobby interior
Cons: Difficult to find the front desk and concierge, need a sign
6.8 Good
Pros: Great location in the center of the French Quarter. Nice restaurant-breakfast.Nice pool. Nice staff.
Cons: Tiny room with window that faced a cement wall 2 feet away. Older bed linens and comforter. Noisy lobby. Other rooms might be nicer.
4.0 Okay
Pros: great location
Cons: room was extremely small (two of us); co-worker stayed in another room booked at the same time that was much larger and nicer
With a stay at Bourbon Orleans Hotel, you'll be centrally located in New Orleans, steps from Jackson Square and within a 5-minute walk of Cafe Du Monde. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has facilities measuring 4514 square feet (419 square meters), including conference space.
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Omni Royal Orleans Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and within a 5-minute walk of Jackson Square. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Overall 8.9 Excellent
Based on 653 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The Location
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Excellent
9.4
Pros: Elegance
Central for visiting French Quarter
Customer-Friendly
Historic
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting
* Fantastic pool and view from the roof, the rooftop bar was great
* Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace
* We were able to get a great value for the room.
* Hospitality staff restocked our room's ice and bottled water every night
Good
6.5
Pros: Location
Excellent
8.5
Pros: Staff was great! Location is excellent.
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center.
Great staff.
Beautiful historic hotel.
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Details
Reviews
Overall 8.9 Excellent
Based on 653 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.6
Services
8.8
Staff
9.1
Value for money
8.0
10.0 Excellent
Pros: The Location
Cons:
9.1 Excellent
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
9.4 Excellent
Pros: Elegance
Central for visiting French Quarter
Customer-Friendly
Historic
Cons: Small room for Big Price
10.0 Excellent
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting
* Fantastic pool and view from the roof, the rooftop bar was great
* Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace
* We were able to get a great value for the room.
* Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser
* Bed barely fit two people.
* Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room
* Tiny bathroom. Towels were forced under the sink.
* Bar closed earlier than I would have expected
6.5 Good
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
8.5 Excellent
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
10.0 Excellent
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
10.0 Excellent
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Cons:
10.0 Excellent
Pros: In the middle of the French Quarter, but still accessible to the Convention Center.
Great staff.
Beautiful historic hotel.
Cons:
10.0 Excellent
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
8.8 Excellent
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
9.1 Excellent
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
With a stay at Omni Royal Orleans Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and within a 5-minute walk of Jackson Square. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space. A roundtrip airport shuttle is available for a surcharge.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Overall 8.9 Excellent
Based on 450 reviews
All reviews
- All reviews
Excellent
8.8
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Mediocre
2.0
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Excellent
8.2
Pros: Location, service, facilites
Excellent
8.0
Pros: We enjoyed our room very much and would stay there again.
Okay
5.3
Pros: The location next to the Quarter was fabulous. The room itself, that is the bed and furnishings, were quite pretty.
Good
7.0
Pros: Location was excellent
Good
6.0
Pros: good location
Good
6.0
Pros: excellent location
Details
Reviews
Overall 8.9 Excellent
Based on 450 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.5
Services
8.8
Staff
9.0
Value for money
8.2
8.8 Excellent
Pros:
Cons: Ja
10.0 Excellent
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
10.0 Excellent
Pros: Location
Cons: High parking fees
10.0 Excellent
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
8.5 Excellent
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood.
Carpets in hallways need replacing or at least cleaning. They were very dirty
10.0 Excellent
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
8.5 Excellent
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
2.0 Mediocre
Pros:
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
10.0 Excellent
Pros: Great location, clean and lovely
Cons:
9.4 Excellent
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Cons:
10.0 Excellent
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
8.2 Excellent
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
8.0 Excellent
Pros: We enjoyed our room very much and would stay there again.
Cons: The room felt very homey.
5.3 Okay
Pros: The location next to the Quarter was fabulous. The room itself, that is the bed and furnishings, were quite pretty.
Cons: They did not serve a compliment breakfast nor did they have a mini refrigerator or a coffee maker in the room. There wasn't even a clock radio in the room. The ladies who cleaned the rooms missed our room one day and came very late the second. They did not replace shampoos or kleenexes. If it were not for the fantastic location, I wouldn't have enjoyed my stay there.
7.0 Good
Pros: Location was excellent
Cons: a lot of the bars in the hotel were not open ot opened late.the noise coming from the street - however this was to be expected - might be nice to try and sound proof it a bit more
6.0 Good
Pros: good location
Cons: room decor needs update; halls and elevators also
6.0 Good
Pros: excellent location
Cons: had to pay for internet
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
At Hyatt Regency New Orleans our guests enjoy a bevy of amenities including Hyatt Express Kiosk Check-in, concierge services, onsite dry cleaning and laundry services, valet parking, and more. Head over to Bywater Pool Deck & Bar after a busy day for a relaxing dip in our salt-water pool or enjoy breathtaking city views while working up a sweat at StayFit™ fitness center. Be sure to enjoy a meal at our award-winning restaurant, 8 Block Kitchen & Bar, or our sports & media bar, Vitascope Hall.
Overall 8.8 Excellent
Based on 2,733 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Okay
5.4
Pros: Nice building
Excellent
8.0
Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
Excellent
10.0
Pros: Work out room, Starbucks, location, staff, room, everything....
Excellent
10.0
Pros: Everything
Excellent
9.4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Excellent
9.1
Excellent
10.0
Pros: Very nice! We came for our anniversary and it was amazing. The staff made our night special.
Excellent
10.0
Pros: Nice modern hotel
Okay
5.1
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Okay
4.5
Pros: NA
Excellent
8.2
Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
Details
Reviews
Overall 8.8 Excellent
Based on 2,733 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.1
Value for money
8.3
9.7 Excellent
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Cons:
5.4 Okay
Pros: Nice building
Cons: Almost everything
8.0 Excellent
Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
Cons: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
10.0 Excellent
Pros: Work out room, Starbucks, location, staff, room, everything....
Cons: a little better explanation at check about elevators.
10.0 Excellent
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
9.4 Excellent
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though.
Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
9.1 Excellent
Pros:
Cons: Parking was too expensive!!! Limited unloading space
But wonderful cleaning staff, bell service and front desk
TOP NOTCH!
10.0 Excellent
Pros: Very nice! We came for our anniversary and it was amazing. The staff made our night special.
Cons: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
10.0 Excellent
Pros: Nice modern hotel
Cons: Put hand soap in guest rooms prior to check in
5.1 Okay
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Cons: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
4.5 Okay
Pros: NA
Cons: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.
8.2 Excellent
Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
Cons: The room was a little small.
At Hyatt Regency New Orleans our guests enjoy a bevy of amenities including Hyatt Express Kiosk Check-in, concierge services, onsite dry cleaning and laundry services, valet parking, and more. Head over to Bywater Pool Deck & Bar after a busy day for a relaxing dip in our salt-water pool or enjoy breathtaking city views while working up a sweat at StayFit™ fitness center. Be sure to enjoy a meal at our award-winning restaurant, 8 Block Kitchen & Bar, or our sports & media bar, Vitascope Hall.
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Prince Conti Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and 3 minutes by foot from Royal Street. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in New Orleans? This hotel has facilities measuring 1906 square feet (177 square meters), including conference space.
Overall 9.0 Excellent
Based on 78 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Stayed Mardi Gras weekend. Staff is exceptional here!!
Excellent
8.2
Excellent
10.0
Pros: Location was perfect, staff was friendly and helpful. Best prices.
Excellent
10.0
Pros: VALET SERVICE AND ADJACENT RESTAURANT-FRIENDLY STAFF,CLEAN ROOM AND LINENS
Excellent
9.0
Pros: The location great was able to walk to a lot of restaurants .the Bombay Club is a great spot for dinner drinks and a nice evening romantic weekend. There is also a cafe that has a good breakfast the beds very comfortable and staff very professional
Excellent
8.8
Pros: The staff was very friendly and super attentive. They had an in-room safe.
Okay
5.7
Good
7.3
Pros: Happy with hotel and staff. Will stay there again
Okay
5.7
Pros: The staff was very helpful. the location was good.
Excellent
8.0
Pros: Great location, staff and room. Always a joy!
Good
7.3
Pros: The hotel is literally less than 1 block from Bourbon Street, the heart and sould of the French Quarter. Hotel was very quiet.
Good
7.3
Pros: Our stay at the hotel was great. Enjoyed how close it was to Bourban Street and the staff was excellant.
Good
6.0
Pros: 1.) I broke my key in lock within first five minutes!! An assistant fixed my problem immediately. 2.) I left hanging clothes in room and was called after I checked out and was able to return and retrieve them. (Excellent)
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Cons: $self.cons
Excellent
8.0
Pros: Free breakfast
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Cons: $self.cons
Excellent
8.0
Pros: Room design, old french, high celings, with ceiling fans, marble bathrooms, thermostat in room, staff very helpful, close to Bourbon Street
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Cons: $self.cons
Okay
5.2
Pros: Prince Conti has a nice room and wonderful location.
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Cons: $self.cons
Good
6.8
Pros: location.was great..room small but clean
Details
Reviews
Overall 9.0 Excellent
Based on 78 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.3
Value for money
8.7
10.0 Excellent
Pros: Stayed Mardi Gras weekend. Staff is exceptional here!!
Cons: Loved it all!
8.2 Excellent
Pros:
Cons: Why wouldn't a hotel provide adequate wifi in this age?
10.0 Excellent
Pros: Location was perfect, staff was friendly and helpful. Best prices.
Cons:
10.0 Excellent
Pros: VALET SERVICE AND ADJACENT RESTAURANT-FRIENDLY STAFF,CLEAN ROOM AND LINENS
Cons:
9.0 Excellent
Pros: The location great was able to walk to a lot of restaurants .the Bombay Club is a great spot for dinner drinks and a nice evening romantic weekend. There is also a cafe that has a good breakfast the beds very comfortable and staff very professional
Cons: The hotel is a half block from bourbon st and every place l had to go l had to walk down bourbon. If you are not a bourbon st fan or don't what you children around that area this is not the hotel for you.
8.8 Excellent
Pros: The staff was very friendly and super attentive. They had an in-room safe.
Cons: the room was really worn (wallpaper peeling). And there was so very little drawer space.
5.7 Okay
Pros:
Cons: I didn’t like that I had to pay an additional $50 on arrival at the hotel! $200 is way to much for this hotel! Learned my lesson!
7.3 Good
Pros: Happy with hotel and staff. Will stay there again
Cons:
5.7 Okay
Pros: The staff was very helpful. the location was good.
Cons: Tv was old as hell.
8.0 Excellent
Pros: Great location, staff and room. Always a joy!
Cons:
7.3 Good
Pros: The hotel is literally less than 1 block from Bourbon Street, the heart and sould of the French Quarter. Hotel was very quiet.
Cons: View from our window was of the next roof top, don't expect to be able to see the street from your room. The beds were acceptable but would have liked a little better quality mattress.
7.3 Good
Pros: Our stay at the hotel was great. Enjoyed how close it was to Bourban Street and the staff was excellant.
Cons: The only downside to the hotel was the beds. Where not the most comfortable.
6.0 Good
Pros: 1.) I broke my key in lock within first five minutes!! An assistant fixed my problem immediately. 2.) I left hanging clothes in room and was called after I checked out and was able to return and retrieve them. (Excellent)
8.0 Excellent
Pros: Free breakfast
8.0 Excellent
Pros: Room design, old french, high celings, with ceiling fans, marble bathrooms, thermostat in room, staff very helpful, close to Bourbon Street
5.2 Okay
Pros: Prince Conti has a nice room and wonderful location.
6.8 Good
Pros: location.was great..room small but clean
Cons: front desk was not friendly at all.
With a stay at Prince Conti Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and 3 minutes by foot from Royal Street. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in New Orleans? This hotel has facilities measuring 1906 square feet (177 square meters), including conference space.
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Blending contemporary style with authentic Southern charm, AC Hotel New Orleans Bourbon offers boutique comfort in an iconic travel destination. Find your respite in contemporary accommodations including flat-screen Smart TVs with streaming apps, complimentary Wi-Fi and plush, pillowtop beds. Greet the day with a delicious European-style breakfast at our popular AC Kitchen before stepping outside into an exhilarating world of activities, festivals, music and nightlife. Enjoy easy access to the Mercedes-Benz Superdome, Smoothie King Arena, New Orleans Convention Center and legendary attractions on Bourbon Street and the French Quarter. Host unforgettable meetings, conferences, weddings and social engagements in our versatile event space, enhanced by expert planners and skilled catering professionals. After exploring the best of NOLA, return to our boutique hotel and sip creative, hand-crafted cocktails at our AC Lounge. Discover a quiet retreat in a vibrant vacation hot spot at AC Hotel New Orleans Bourbon.
Overall 8.7 Excellent
Based on 842 reviews
All reviews
- All reviews
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter.
The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking).
Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Excellent
8.0
Pros: Staff were super helpful and friendly
Okay
4.0
Pros: Good location and the Hotel was clean.
Excellent
8.5
Pros: Room and location
Mediocre
2.0
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Details
Reviews
Overall 8.7 Excellent
Based on 842 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.3
Services
8.6
Staff
9.0
Value for money
8.3
8.0 Excellent
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter.
The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking).
Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand.
The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
8.5 Excellent
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Cons:
8.0 Excellent
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
4.0 Okay
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
8.5 Excellent
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
2.0 Mediocre
Pros:
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
10.0 Excellent
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Cons:
Blending contemporary style with authentic Southern charm, AC Hotel New Orleans Bourbon offers boutique comfort in an iconic travel destination. Find your respite in contemporary accommodations including flat-screen Smart TVs with streaming apps, complimentary Wi-Fi and plush, pillowtop beds. Greet the day with a delicious European-style breakfast at our popular AC Kitchen before stepping outside into an exhilarating world of activities, festivals, music and nightlife. Enjoy easy access to the Mercedes-Benz Superdome, Smoothie King Arena, New Orleans Convention Center and legendary attractions on Bourbon Street and the French Quarter. Host unforgettable meetings, conferences, weddings and social engagements in our versatile event space, enhanced by expert planners and skilled catering professionals. After exploring the best of NOLA, return to our boutique hotel and sip creative, hand-crafted cocktails at our AC Lounge. Discover a quiet retreat in a vibrant vacation hot spot at AC Hotel New Orleans Bourbon.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 717 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Excellent
9.1
Pros: Rooftop pool and complimentary PBJ s with hot chocolate make this a special place.
Excellent
10.0
Pros: Staff was absolutely amazing. Accommodated every request efficiently.
Okay
4.0
Pros: Hotel had lots of staff and very polite and clean. Historical significance.
Excellent
9.7
Pros: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!
Excellent
10.0
Pros: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.
Excellent
10.0
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Excellent
8.5
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Excellent
10.0
Excellent
10.0
Pros: Decor and location
Excellent
8.0
Pros: I liked the historic quality of the rooms, and the quiet of the rooms as well. I also appreciated the coffee-maker for the room.
Good
7.7
Pros: The entire experience was delightful. From pulling up to a beautifully lit, opulent exterior, to the comfortable, old world feel of the room. A historical hotel with modern touches and great, friendly service.
Okay
5.7
Pros: Hotel has a very good central dining room. Staff are courteous and professional. The choice of food although limited, quality is good. The 10-11 pm snacks stuff is very nice. The lounge are very clean, well maintained and give a very good ambiance. Cleanliness of the property is good and that is very nice.
Good
7.3
Pros: They lost our reservation and in response put us in the Presidential Suite, that was amazing. Service and staff were just wonderful. Also liked the tradition of peanut butter and jelly sandwiches every evening at 10 PM.
Good
7.3
Pros: we spent a great anniversary at this very romantic luxury hotel and paid a reasonable price for it.
Good
7.3
Pros: Very friendly staff. Very helpful conciere/front desk. Nice pool area. Good location for St. Charles trolly/warehouse/near F. Q. would definitly return except for the one complaint lodged below. Thank you for helping us to have a great first visit to nola
Excellent
8.0
Pros: The hotel lobby was very elaborately decorated and the rooms were clean and attractive. It was only about four blocks from the area where we spent most of our time and we were able to walk there easily.
Good
7.6
Pros: a very opulent setting with beautiful appointments and decor. the atmosphere was calming and luxurious
Good
7.6
Pros: the hotel was first class, very friendly staff and the rooms are excellent - very spacious and immaculate
Good
6.0
Pros: Cozy and comfortable, the cookie is great
Details
Reviews
Overall 8.7 Excellent
Based on 717 reviews
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.8
Value for money
8.3
10.0 Excellent
Pros: Everything
Cons: Leaving
8.8 Excellent
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Cons:
10.0 Excellent
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Cons:
9.1 Excellent
Pros: Rooftop pool and complimentary PBJ s with hot chocolate make this a special place.
Cons: Love it.
10.0 Excellent
Pros: Staff was absolutely amazing. Accommodated every request efficiently.
Cons: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.
4.0 Okay
Pros: Hotel had lots of staff and very polite and clean. Historical significance.
Cons: Kayak over booked telling us we had a room but the hotel was not advised. Hotel had no knowledge of us coming.
9.7 Excellent
Pros: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!
Cons: I couldn’t find a microwave anywhere in the facility! This was frustrating when bringing back delicious leftovers and there was no way of heating them up!
10.0 Excellent
Pros: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.
Cons: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!
10.0 Excellent
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Cons: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.
8.5 Excellent
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Cons: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.
10.0 Excellent
Pros:
Cons: It was a great experience! Very kind staff!
10.0 Excellent
Pros: Decor and location
Cons:
8.0 Excellent
Pros: I liked the historic quality of the rooms, and the quiet of the rooms as well. I also appreciated the coffee-maker for the room.
Cons:
7.7 Good
Pros: The entire experience was delightful. From pulling up to a beautifully lit, opulent exterior, to the comfortable, old world feel of the room. A historical hotel with modern touches and great, friendly service.
Cons: A drink at the bar was $20.
5.7 Okay
Pros: Hotel has a very good central dining room. Staff are courteous and professional. The choice of food although limited, quality is good. The 10-11 pm snacks stuff is very nice. The lounge are very clean, well maintained and give a very good ambiance. Cleanliness of the property is good and that is very nice.
Cons: The hotel is quite overpriced. The room (415) has very dim lights, window curtains are difficult to open which gives a feeling of evening all the time. Natural light coming in the room is less. The TV is kept in a cupboard/almera in such a way that you can watch it only from one bed as the doors of cupboard block your view from anywhere else in the room. They should use a simple nice tv stand rather and move the minibar to a corner.
7.3 Good
Pros: They lost our reservation and in response put us in the Presidential Suite, that was amazing. Service and staff were just wonderful. Also liked the tradition of peanut butter and jelly sandwiches every evening at 10 PM.
Cons: Well they did lose our reservation. Parking prices were too high.
7.3 Good
Pros: we spent a great anniversary at this very romantic luxury hotel and paid a reasonable price for it.
Cons:
7.3 Good
Pros: Very friendly staff. Very helpful conciere/front desk. Nice pool area. Good location for St. Charles trolly/warehouse/near F. Q. would definitly return except for the one complaint lodged below. Thank you for helping us to have a great first visit to nola
Cons: The maid service every morning entailed many doors being open and shut in the am. Although they were not slamming them, it was quit loud and not conducive to sleeping in, especially when waking the nearby infant. Maybe a later start time or easing the doors shut.
8.0 Excellent
Pros: The hotel lobby was very elaborately decorated and the rooms were clean and attractive. It was only about four blocks from the area where we spent most of our time and we were able to walk there easily.
Cons: After about 10:00 at night, the walk to the hotel room was rather desolate and we were a little uncertain about our safety.
7.6 Good
Pros: a very opulent setting with beautiful appointments and decor. the atmosphere was calming and luxurious
Cons: Bathroom was a little cramped
7.6 Good
Pros: the hotel was first class, very friendly staff and the rooms are excellent - very spacious and immaculate
Cons: bar prices are on the high side
6.0 Good
Pros: Cozy and comfortable, the cookie is great
Cons: Location is not next to Franch Court as Web posted, it has a distance of few blocks away.
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Restaurant
Kitchen/Kitchenette
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at InterContinental New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Royal Street. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has facilities measuring 32487 square feet (3018 square meters), including a conference center.
Overall 8.7 Excellent
Based on 459 reviews
All reviews
- All reviews
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St.
Great facilities and clean as well as friendly staff.
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Good
7.4
Pros: Awesome, clean
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Good
7.1
Pros: We really loved the room bed and service.
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Mediocre
2.8
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Okay
5.3
Pros: I liked the location of this hotel.
Details
Reviews
Overall 8.7 Excellent
Based on 459 reviews
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
8.7
Staff
8.8
Value for money
8.2
9.0 Excellent
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
10.0 Excellent
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Cons:
10.0 Excellent
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Cons:
8.5 Excellent
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St.
Great facilities and clean as well as friendly staff.
Cons:
9.7 Excellent
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
7.4 Good
Pros: Awesome, clean
Cons:
10.0 Excellent
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Cons:
7.1 Good
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water.
The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
9.1 Excellent
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
10.0 Excellent
Pros: The hotel concierge George and Richard were most helpful!
Cons:
2.8 Mediocre
Pros:
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
10.0 Excellent
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Cons:
5.3 Okay
Pros: I liked the location of this hotel.
Cons: People are always telling you to "watch your back" in New Orleans because someone will always be trying to rip you off. Well the only place I felt ripped off was at this hotel. They charge for everything. Parking-no biggie. Internet-Seriously??!!?? Even the "free" breakfast was a rip off!!
With a stay at InterContinental New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Royal Street. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has facilities measuring 32487 square feet (3018 square meters), including a conference center.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Discover the vibrant charisma of New Orleans, Louisiana, from the ideally located Le Méridien New Orleans in the heart of downtown. Located in a quiet section of the city, we are only steps away from the legendary French Quarter and the renowned Arts District. Thoroughly modern and brimming with upscale amenities, our boutique hotel seamlessly blends European heritage with a contemporary sense of style, inspiring relaxation and creativity. Unleash your full potential with our stunning rooftop pool, 24-hour fitness center and delightful, all-day restaurants overlooking Lafayette Square. If business or social events bring you to New Orleans, then take advantage of our sophisticated venues, custom catering and exemplary business services. Indulge in true relaxation in our hotel's beautifully appointed rooms and suites with sensuous furnishings, destination-inspired artwork and plush, pillowtop bedding. We look forward to welcoming you to a memorable stay at Le Méridien New Orleans.
Overall 8.7 Excellent
Based on 324 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable.
Okay
4.2
Pros: Nice interiors and free bottled water. They have good beds though, that was a plus.
Good
7.4
Pros: Free Illy coffee in the morning was a nice touch. Location of the hotel in relation to attractions was great. Easy access to the trolley.
Excellent
8.2
Pros: decore style, great location- most things in walking distance, safe, good value.
Good
6.2
Pros: The location was great.
Excellent
8.0
Pros: Loud hallways with zero insulation. In the morning I counted the doors slamming from maids....are you ready...143 times in a three hour period lying in bed. Do the two know how to leave a door ajar. It is hard as the doors open in a awful direction. But I literally heard every single noise from 8-11am. I felt it I farted, you would hear it 14 rooms away, major design flaw. Insultstr the hallways and tell the housekeeping staff to stop letting the doors slam every time they enter a room.
Excellent
10.0
Pros: Great service. Great beds! Beautiful hotel
Mediocre
3.4
Pros: Good location
Excellent
8.5
Pros: This was a great hotel and a great value! I enjoyed my stay in the staff did a nice job cleaning the room each morning. The room was very well-equipped and the hotel had a nice lobby, great bar, pool and fitness center. My room even had windows on two sides giving me great views and a feeling of openness. Only low ceiling heights, a tight. Anthropomorphic and carpet as opposed to wood floors keep this hotel from being one of the very best. It has a great boutique feel and killer location near downtown and the French quarter.
Excellent
9.4
Pros: This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic!
Excellent
9.7
Pros: Comfortable bed. Location
Excellent
9.7
Pros: All the staff we encountered was very friendly and helpful, the front deck clerk at check in especially
Mediocre
2.7
Pros: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.
Good
7.3
Pros: Location was superb, room were clean, and staff were excellent.
Good
7.7
Pros: friendly, Luxe, design
Excellent
8.0
Pros: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.
Good
7.2
Pros: The beds were Awesome! Very comfortable.
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 8.7 Excellent
Based on 324 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.3
Services
8.6
Staff
8.9
Value for money
8.1
9.7 Excellent
Pros: The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable.
Cons: No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.
4.2 Okay
Pros: Nice interiors and free bottled water. They have good beds though, that was a plus.
Cons: Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.
7.4 Good
Pros: Free Illy coffee in the morning was a nice touch. Location of the hotel in relation to attractions was great. Easy access to the trolley.
Cons: The rooms weren't very sound proof. We could hear the conversation of the people next door, and any time the train horn or boat horn went off we could hear it very loudly (even on the 21st floor). The hotel restaurant was being renovated.
8.2 Excellent
Pros: decore style, great location- most things in walking distance, safe, good value.
Cons: No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.
6.2 Good
Pros: The location was great.
Cons: Just kind of dirty and run down in places.
8.0 Excellent
Pros: Loud hallways with zero insulation. In the morning I counted the doors slamming from maids....are you ready...143 times in a three hour period lying in bed. Do the two know how to leave a door ajar. It is hard as the doors open in a awful direction. But I literally heard every single noise from 8-11am. I felt it I farted, you would hear it 14 rooms away, major design flaw. Insultstr the hallways and tell the housekeeping staff to stop letting the doors slam every time they enter a room.
Cons: No insulation.
10.0 Excellent
Pros: Great service. Great beds! Beautiful hotel
Cons:
3.4 Mediocre
Pros: Good location
Cons: Had to ask multiple times a day to have room cleaned, on multiple days.
8.5 Excellent
Pros: This was a great hotel and a great value! I enjoyed my stay in the staff did a nice job cleaning the room each morning. The room was very well-equipped and the hotel had a nice lobby, great bar, pool and fitness center. My room even had windows on two sides giving me great views and a feeling of openness. Only low ceiling heights, a tight. Anthropomorphic and carpet as opposed to wood floors keep this hotel from being one of the very best. It has a great boutique feel and killer location near downtown and the French quarter.
Cons: Low ceiling heights, a tight bathroom and carpet in the room as opposed to wood flooring. These are small comments. The hotel was great!
9.4 Excellent
Pros: This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic!
Cons: I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.
9.7 Excellent
Pros: Comfortable bed. Location
Cons: Breakfast
9.7 Excellent
Pros: All the staff we encountered was very friendly and helpful, the front deck clerk at check in especially
Cons: The hall was a litttle funny smelling
2.7 Mediocre
Pros: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.
Cons:
7.3 Good
Pros: Location was superb, room were clean, and staff were excellent.
Cons: Pillows were a bit hard to make comfortable.
7.7 Good
Pros: friendly, Luxe, design
Cons:
8.0 Excellent
Pros: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.
Cons: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.
7.2 Good
Pros: The beds were Awesome! Very comfortable.
Cons: Wet spot on the floor of the room. Bathtub a little dated.
4.4 Okay
Cons: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.
Discover the vibrant charisma of New Orleans, Louisiana, from the ideally located Le Méridien New Orleans in the heart of downtown. Located in a quiet section of the city, we are only steps away from the legendary French Quarter and the renowned Arts District. Thoroughly modern and brimming with upscale amenities, our boutique hotel seamlessly blends European heritage with a contemporary sense of style, inspiring relaxation and creativity. Unleash your full potential with our stunning rooftop pool, 24-hour fitness center and delightful, all-day restaurants overlooking Lafayette Square. If business or social events bring you to New Orleans, then take advantage of our sophisticated venues, custom catering and exemplary business services. Indulge in true relaxation in our hotel's beautifully appointed rooms and suites with sensuous furnishings, destination-inspired artwork and plush, pillowtop bedding. We look forward to welcoming you to a memorable stay at Le Méridien New Orleans.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry, or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym, or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Overall 8.6 Excellent
Based on 3,995 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Nice hotel and location
Excellent
10.0
Pros: Getting upgraded to Max club access
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Good
6.8
Pros: Staff is incredible. View from room was great
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Good
7.7
Good
6.8
Pros: Location
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Details
Reviews
Overall 8.6 Excellent
Based on 3,995 reviews
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.7
Staff
8.9
Value for money
8.0
10.0 Excellent
Pros: Nice hotel and location
Cons:
10.0 Excellent
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
8.5 Excellent
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off.
Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
9.4 Excellent
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
9.4 Excellent
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
6.8 Good
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
8.2 Excellent
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
7.7 Good
Pros:
Cons: Room was musty smelling
6.8 Good
Pros: Location
Cons: To many drunks
9.1 Excellent
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
8.8 Excellent
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
9.7 Excellent
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry, or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym, or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Pool
Tennis
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
A relaxing full-service retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and Deuce McAllister's Ole Saint Restaurant and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The onsite restaurant serves delicious local specialties for all meals and room service, and enjoy a drink in the lounge. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Overall 8.5 Excellent
Based on 996 reviews
All reviews
- All reviews
Okay
5.4
Pros: Close to city center
Okay
5.1
Pros: The location was great for Mardi Gras!
Excellent
8.2
Pros: Nice staff
Location to activities
Details
Reviews
Overall 8.5 Excellent
Based on 996 reviews
Cleanliness
8.7
Comfort
8.6
Location
9.4
Services
8.3
Staff
8.8
Value for money
7.9
5.4 Okay
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
5.1 Okay
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
8.2 Excellent
Pros: Nice staff
Location to activities
Cons:
A relaxing full-service retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and Deuce McAllister's Ole Saint Restaurant and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The onsite restaurant serves delicious local specialties for all meals and room service, and enjoy a drink in the lounge. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.5 Excellent
Based on 595 reviews
All reviews
- All reviews
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
10.0
Pros: Everything but mostly location
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Excellent
10.0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Okay
5.1
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Excellent
10.0
Pros: Confortable accomodations
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
8.0
Pros: The salt water pool was nice.
Good
7.7
Pros: Our room was on the art club floor. Amazing
Excellent
8.0
Pros: Unfortunately I became ill during my stay. The staff and management went out of the way to make sure I was serviced as asked. I am very grateful and will always consider you brand name where ever I may travel. Thanks to your front desk personal and the Bellman and especially the Managing Director during the day. He was courteous enough to grant me a discount on a change that I had to make days prior to my reservations, from original booking on 10/01/10. I was so impressed that I was convinced next to Disney World the service I received at the Royal Sonesta was more than comparable and has forever made me a loyal client.
Good
7.7
Pros: the service and amenities and especially the location
Good
6.3
Pros: Service was very good.
Good
6.0
Pros: The location in the French Quarter and the ease in getting around the city of New Orleans.
Good
7.2
Pros: $self.pros
Good
7.6
Pros: The convenience of the hotel to the restaurants and the parades. The pillows and bed were very comfortable, pleasant hotel employees.
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Cons: $self.cons
Excellent
8.0
Pros: I like that there was security during Mardi Gras. I was also very pleased with the friendliness of the staff and the willingness to help out when we needed it.
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Cons: $self.cons
Good
6.8
Pros: The hotel is gorgeous, elegant, and clean--a nearly impossible combination to find anywhere else in the French Quarter. My fiance and I are having our wedding reception there next year, so I knew I loved the place when I booked.
Excellent
8.0
Pros: it was great
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Cons: $self.cons
Details
Reviews
Overall 8.5 Excellent
Based on 595 reviews
Cleanliness
8.7
Comfort
8.7
Location
9.2
Services
8.6
Staff
8.8
Value for money
7.7
4.5 Okay
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
9.7 Excellent
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Cons:
10.0 Excellent
Pros: Everything but mostly location
Cons: N/A
9.4 Excellent
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Cons:
10.0 Excellent
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Cons:
5.1 Okay
Pros:
Cons: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
9.4 Excellent
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
10.0 Excellent
Pros: Confortable accomodations
Cons:
9.7 Excellent
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Cons:
10.0 Excellent
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
2.0 Mediocre
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
8.0 Excellent
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
7.7 Good
Pros: Our room was on the art club floor. Amazing
Cons: Nothing
8.0 Excellent
Pros: Unfortunately I became ill during my stay. The staff and management went out of the way to make sure I was serviced as asked. I am very grateful and will always consider you brand name where ever I may travel. Thanks to your front desk personal and the Bellman and especially the Managing Director during the day. He was courteous enough to grant me a discount on a change that I had to make days prior to my reservations, from original booking on 10/01/10. I was so impressed that I was convinced next to Disney World the service I received at the Royal Sonesta was more than comparable and has forever made me a loyal client.
Cons: no complaints
7.7 Good
Pros: the service and amenities and especially the location
Cons: a little too pricey
6.3 Good
Pros: Service was very good.
Cons: The credit card that the room was booked under was blocked on the day of arrival and when the guest arrived the room and reservation was cancelled outright. A smelly room on the noisy side was given but was changed the next day. However it would have been appropriate if the hotel had informed me of this so it could have been sorted out instead of just cancelled the room.
6.0 Good
Pros: The location in the French Quarter and the ease in getting around the city of New Orleans.
Cons: Yes
7.2 Good
Cons: You charge for the internet...its 2910!!! also you have great high def tv's no high def service..what a waste of money...fix it for next yr. for now we will stay again..if you [change]
7.6 Good
Pros: The convenience of the hotel to the restaurants and the parades. The pillows and bed were very comfortable, pleasant hotel employees.
8.0 Excellent
Pros: I like that there was security during Mardi Gras. I was also very pleased with the friendliness of the staff and the willingness to help out when we needed it.
6.8 Good
Pros: The hotel is gorgeous, elegant, and clean--a nearly impossible combination to find anywhere else in the French Quarter. My fiance and I are having our wedding reception there next year, so I knew I loved the place when I booked.
Cons: We had a disastrous experience with the reservations. I called to confirm the day we were supposed to check in just to make sure everything was in order because we were coming with a huge wedding party who had all booked through booking.com. They had lost our reservations and were very rude, blaming everything on booking.com. Your customer service reps straightened everything out, so thank you!
8.0 Excellent
Pros: it was great
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Overall 8.4 Excellent
Based on 2,609 reviews
All reviews
- All reviews
Excellent
9.1
Pros: Location was ideal. Staff were friendly.
Good
6.0
Okay
5.4
Pros: The location
Excellent
10.0
Excellent
9.4
Pros: Great location
Excellent
10.0
Pros: Everthing
Excellent
9.1
Excellent
9.7
Pros: The staff was friendly and helpful. Rooms were clean when we arrived.
Mediocre
2.0
Good
6.8
Pros: Location
Excellent
9.4
Pros: I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Excellent
10.0
Pros: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
Excellent
8.0
Pros: I like the distance to bourbon street
Mediocre
3.0
Pros: Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?
Excellent
8.0
Pros: Very clean and welcoming.
Good
7.0
Pros: The staff was excellent and helped us with any issues we had and followed up to make sure we were satified
Good
7.3
Pros: It was easy access
Excellent
8.0
Pros: Was close to everything!!!!!!!! I always stay at the Sheraton when come to New Orleans!
Details
Reviews
Overall 8.4 Excellent
Based on 2,609 reviews
Cleanliness
8.8
Comfort
8.9
Location
9.5
Services
8.7
Staff
8.7
Value for money
7.7
9.1 Excellent
Pros: Location was ideal. Staff were friendly.
Cons:
6.0 Good
Pros:
Cons: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
5.4 Okay
Pros: The location
Cons: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
10.0 Excellent
Pros:
Cons: They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
9.4 Excellent
Pros: Great location
Cons: Rooms could use some sprucing up
10.0 Excellent
Pros: Everthing
Cons: Nothing
9.1 Excellent
Pros:
Cons: There isn't self parking, valet only
I upgraded my stay to include free Breakfast but wasn't worth it
9.7 Excellent
Pros: The staff was friendly and helpful. Rooms were clean when we arrived.
Cons: We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.
2.0 Mediocre
Pros:
Cons: Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again
6.8 Good
Pros: Location
Cons: The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4 Excellent
Pros: I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons: I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
10.0 Excellent
Pros: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
Cons:
8.0 Excellent
Pros: I like the distance to bourbon street
Cons:
3.0 Mediocre
Pros: Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?
Cons:
8.0 Excellent
Pros: Very clean and welcoming.
Cons:
7.0 Good
Pros: The staff was excellent and helped us with any issues we had and followed up to make sure we were satified
Cons: rooms small
7.3 Good
Pros: It was easy access
Cons: The room temperature was warm, no matter if you adjusted the air conditioner
8.0 Excellent
Pros: Was close to everything!!!!!!!! I always stay at the Sheraton when come to New Orleans!
Cons: Nothing about the hotel.....the only thing I didn't like was it rained the whole time........BUT Loved everything about the hotel
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 597 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street.
Nice staff.
Artsy vibe.
I like the brick/hardwood feel of the rooms
Okay
4.8
Pros: Clean and good location.
Excellent
8.0
Pros: Great location and cute decor
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
10.0
Pros: The hotel had a really nice vibe
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Okay
5.0
Pros: I liked the convenience of the location
Good
6.4
Pros: I liked the old-world feel of the building and the confort of the bed. The location was also key being so close to the french quarter.
Good
6.6
Pros: I like the hotel period.
Good
7.4
Pros: Conveinvent location to french quarter.
Good
7.0
Pros: The large rooms, the price, the convenience. The staff was very friendly.I liked the safe deposit box feature and going online capabilities. I loved the view especially at night and at sunrise. Thanks for asking.
Mediocre
2.6
Pros: $self.pros
Okay
5.2
Pros: Location vis-a-vis my meeting place and important places.
Good
6.4
Pros: close to what I wanted
Good
6.0
Pros: Close proximity to French Quarter (Canal Street) and the Convention Center.
Details
Reviews
Overall 8.3 Excellent
Based on 597 reviews
Cleanliness
8.4
Comfort
8.4
Location
9.1
Services
8.2
Staff
8.5
Value for money
7.8
10.0 Excellent
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
9.4 Excellent
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
8.5 Excellent
Pros: Very close and well-situated between Morial convention center, and Bourbon street.
Nice staff.
Artsy vibe.
I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines.
But overall, great value and location, and I like to stay here while attending meetings at the convention center.
4.8 Okay
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
8.0 Excellent
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
10.0 Excellent
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Cons:
10.0 Excellent
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
10.0 Excellent
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
10.0 Excellent
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Cons:
9.1 Excellent
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
10.0 Excellent
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Cons:
7.4 Good
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
5.0 Okay
Pros: I liked the convenience of the location
Cons: I did not get the room I booked
6.4 Good
Pros: I liked the old-world feel of the building and the confort of the bed. The location was also key being so close to the french quarter.
Cons: The walls were very thin and I could hear my neighbours talking.
6.6 Good
Pros: I like the hotel period.
Cons: No
7.4 Good
Pros: Conveinvent location to french quarter.
Cons: No
7.0 Good
Pros: The large rooms, the price, the convenience. The staff was very friendly.I liked the safe deposit box feature and going online capabilities. I loved the view especially at night and at sunrise. Thanks for asking.
Cons: The bathrooms had mold around the sink. It looked bad. The tub mat was dirty looking. I asked the front desk to have the maid clean the tub a little better or leave stuff for me to clean it. Probably the mats just need some bleach cleanser to whiten them. Because the mats never whitened during our stay. Also, the wall under the heat/ac vent that is between the bathroom and the main room needed cleaning-drip marks marred the wall & it looks like someone threw a beverage against the wall-probably just condensation. But these are easy things to fix. Room 424 was my room. It doesn't look like the ad says -recently updated.
2.6 Mediocre
Cons: Yes not safe noesy inconfortable I advise this hotel for any body
5.2 Okay
Pros: Location vis-a-vis my meeting place and important places.
Cons: The mandatory phone/internet charge of 8$. This must be stated from the beginning. Anyway, it was good staying there.
6.4 Good
Pros: close to what I wanted
Cons: no
6.0 Good
Pros: Close proximity to French Quarter (Canal Street) and the Convention Center.
Cons: I had problems with the bathroom light not coming on. Reported this to the frontdesk. They sent someone in to place new bulbs in, but that only solved the problem for a brief moment. It seemed to be an electrical problem because the light did not come back on after turning it off. The bathrooms really need updating. Other than that, I actually liked the hotel and it's location to everything.
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Bicycle rental
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Astor Crowne Plaza New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has facilities measuring 32001 square feet (2973 square meters), including conference space. RV/bus/truck parking is available onsite.
Overall 8.2 Excellent
Based on 2,056 reviews
All reviews
- All reviews
Excellent
9.4
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Excellent
8.2
Pros: Room was quiet and perfect location by Boubon Street
Mediocre
3.4
Pros: Not much to like, but location
Good
6.0
Pros: Location
Excellent
9.4
Pros: I love that the room was very clean.
Good
6.5
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Good
6.0
Pros: Hotel has outlets to the Canal and Bourbon streets so location wise it is perfect. We booked a Deluxe 2 Queen bed room which was spacious and tidy.
Okay
5.1
Pros: location
Good
6.5
Pros: The hotel was in a great location for sightseeing and the restaurant downstairs was excellent. Room was ok, nothing extravagant but hey it was great for the price.
Excellent
10.0
Pros: Very clean and friendly staff! Will stay again!
Excellent
9.4
Pros: Location
Mediocre
2.3
Pros: The bed was comfortalbe
Good
7.6
Pros: The front desk staff and door and valet parking were delightful and helpful.
Details
Reviews
Overall 8.2 Excellent
Based on 2,056 reviews
Cleanliness
8.4
Comfort
8.3
Location
9.3
Services
8.1
Staff
8.3
Value for money
7.7
9.4 Excellent
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Cons:
8.2 Excellent
Pros: Room was quiet and perfect location by Boubon Street
Cons:
3.4 Mediocre
Pros: Not much to like, but location
Cons: Tiniest room ever and we booked delux king. Most noises hotel next to a motel on the Las Vegas strip. Staff horrible. Inadequate linen in room, desk clerk slow, slower and slowest. Never sure if room would be cleaned(often not)
6.0 Good
Pros: Location
Cons: Weird stains on bed and a mouse in my fellow travelers’s room!!!
9.4 Excellent
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
6.5 Good
Pros:
Cons: With confirmation no room available. Had to sleep in a other hotel and this with late (11:30pm) arraival
6.0 Good
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
6.0 Good
Pros: Hotel has outlets to the Canal and Bourbon streets so location wise it is perfect. We booked a Deluxe 2 Queen bed room which was spacious and tidy.
Cons: Check in/Check out is troublesome and a lengthy process. We booked 2 nights through Cancelon on Kayak and reservation was confirmed as it was prepaid and non-refundable but the hotel declined to have received a reservation for 2nd day. Since I showed my reservation voucher they had to book me unwillingly not before questioning the authenticity of the third party and my booking price. I had to email them a copy of my reservation.
Despite all of that, the keys stopped working the next day and I was told we were supposed to check out. I repeated the discussion with me sending the reservation pdf to the day staff this time.
Finally checking out isn't easy and quick as you would expect in a 4-star hotel. The check in/check out line is common so you wait for your predecessor to realize he is only you two days ago sorting out his reservation problems to check in.
I would probably think twice the next time before using a third party agent for my booking.
5.1 Okay
Pros: location
Cons: maid service. Had to call to get room cleaned by night staff after returning first day. Had to hunt down someone for toilet paper (was not stocked when we checked in).
6.5 Good
Pros: The hotel was in a great location for sightseeing and the restaurant downstairs was excellent. Room was ok, nothing extravagant but hey it was great for the price.
Cons: We stayed on the 2nd floor and could hear every street performer and roundy group on burbon street. Just a warning if they try to put you lower than the 5th floor and you are a light sleeper I’d say move up some floors.
The worst was the over priced parking! It was $49 per night and it’s not clearly marked. The valet stand was always smoking in front of the hotel so the lobby had a faint cigarette smell.
10.0 Excellent
Pros: Very clean and friendly staff! Will stay again!
Cons: No notice of how much valet parking was until after payment was sent and was fine print!
No mini fridge in rooms!
9.4 Excellent
Pros: Location
Cons: Weather
2.3 Mediocre
Pros: The bed was comfortalbe
Cons: I found a marijuana pipe in my room upon arrival. The front desk staff was not helpful upon checkin and was very confused. The hotel sits on the corner of Bourbon and Canal and there isa street jazz band that plays from like 3pm-1am very loud. The Rooms was very hot, despite having our own a/C. The temp was set on 65, but was reading 74 and felt about 80.
7.6 Good
Pros: The front desk staff and door and valet parking were delightful and helpful.
Cons: Could not access internet with own laptop. It support were very helpful but could not fix the problem. I had no other problems in three weeks of travel at other hotels.
A stay at Astor Crowne Plaza New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has facilities measuring 32001 square feet (2973 square meters), including conference space. RV/bus/truck parking is available onsite.
Pool
Bicycle rental
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Royal St. Charles Hotel places you in the heart of New Orleans, steps from Canal Street and Royal Street. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.1 Excellent
Based on 380 reviews
All reviews
- All reviews
Mediocre
2.5
Pros: Nothing
Excellent
10.0
Pros: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!
Good
7.4
Pros: Location
Excellent
8.5
Pros: Staff was knowledgeable and friendly.
Good
6.0
Pros: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.
Excellent
10.0
Pros: Room was clean and comfortable. Cozy bed with very thick pillows.
Excellent
9.1
Pros: Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.
Excellent
10.0
Pros: Staff was great..
Excellent
8.2
Pros: The location is right off of Canal Street and it's great access to the French Quarter!
Good
6.2
Pros: Location is very good.
Good
7.4
Pros: Location just a block from all the action in the French Quarter was perfect.
Excellent
10.0
Pros: Room was nice and clean and updated, staff was very friendly
Okay
4.4
Pros: Great location, helpful staff
Okay
5.6
Pros: Royal St. Charles was within walking of all the things you would like to see.
Mediocre
2.4
Pros: cheap and it shows. tiny rooms. horrible customer service. never again.
Excellent
8.0
Pros: Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.
Good
7.2
Pros: location; free internet access
Good
6.0
Pros: The bed was very comfortable
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Cons: $self.cons
Mediocre
3.2
Pros: $self.pros
Mediocre
2.0
Pros: Nothing, They were the rudess people I have ever meet.
Details
Reviews
Overall 8.1 Excellent
Based on 380 reviews
Cleanliness
8.3
Comfort
8.2
Location
9.1
Services
7.8
Staff
8.4
Value for money
7.7
2.5 Mediocre
Pros: Nothing
Cons: When looking to book this hotel we referred to the photographs on the Kayak site. The original photographs showed a French provincial style more conservative accommodation. We we arrived this was a Art Deco style hotel. The room smelled, was not clean and had insects flying in spots. We changed hotels after two days thinking we were upgrading. What a disappointment. Not hotels fault but Kayak.
10.0 Excellent
Pros: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!
Cons:
7.4 Good
Pros: Location
Cons:
8.5 Excellent
Pros: Staff was knowledgeable and friendly.
Cons: Parking was 3 blocks away
6.0 Good
Pros: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.
Cons: The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.
10.0 Excellent
Pros: Room was clean and comfortable. Cozy bed with very thick pillows.
Cons: Nothing
9.1 Excellent
Pros: Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.
Cons: Being surrounded by so much, it's no wonder that the hotel has minimal facilities. The best dining is offsite.
10.0 Excellent
Pros: Staff was great..
Cons:
8.2 Excellent
Pros: The location is right off of Canal Street and it's great access to the French Quarter!
Cons: Our room had no windows. Make sure you get a room with windows.
6.2 Good
Pros: Location is very good.
Cons: They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking.
The rooms are small and very generic.. and many don't have a window.
7.4 Good
Pros: Location just a block from all the action in the French Quarter was perfect.
Cons: Room was very small for the price. No pool or spa facilities.
10.0 Excellent
Pros: Room was nice and clean and updated, staff was very friendly
Cons: There's no pool at this hotel like kayak claims
4.4 Okay
Pros: Great location, helpful staff
Cons: What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.
5.6 Okay
Pros: Royal St. Charles was within walking of all the things you would like to see.
Cons: phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.
2.4 Mediocre
Pros: cheap and it shows. tiny rooms. horrible customer service. never again.
Cons: there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.
8.0 Excellent
Pros: Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.
Cons: nothing
7.2 Good
Pros: location; free internet access
Cons:
6.0 Good
Pros: The bed was very comfortable
3.2 Mediocre
Cons: I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.
2.0 Mediocre
Pros: Nothing, They were the rudess people I have ever meet.
Cons: We made reservation for a double bed room and when we got to the hotel we got a single queen size bed. They said all the rooms were booked and that our reservation was not guarentted. I will never stay at this hotel again.
A stay at Royal St. Charles Hotel places you in the heart of New Orleans, steps from Canal Street and Royal Street. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Fitness centre
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at B on Canal in New Orleans (Central Business District), you'll be steps from Canal Street and Saenger Theatre. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Overall 7.6 Good
Based on 1,250 reviews
All reviews
- All reviews
Mediocre
2.0
Okay
4.2
Pros: They held our bags for us after our check out
Excellent
8.8
Pros: The bed was comfortable and great location not in the middle of all the havoc
Excellent
10.0
Pros: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.
Okay
5.1
Pros: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice
Good
7.1
Pros: Location was great.
Mediocre
2.0
Pros: Not much good to say.
Mediocre
3.7
Pros: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
Okay
4.8
Okay
4.0
Good
6.0
Pros: The location is great and the staff was friendly.
Mediocre
2.0
Pros: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults,
no ice or vending machines on the floor,
Details
Reviews
Overall 7.6 Good
Based on 1,250 reviews
Cleanliness
7.7
Comfort
8.0
Location
8.3
Services
7.3
Staff
7.9
Value for money
7.4
2.0 Mediocre
Pros:
Cons: my room was not ready until 11pm at night
one housekeeper
the hotel is not even finish
why will they opening for business
4.2 Okay
Pros: They held our bags for us after our check out
Cons: A lot like the bathrooms could have been cleaner
8.8 Excellent
Pros: The bed was comfortable and great location not in the middle of all the havoc
Cons: Rooms are on the smaller side
10.0 Excellent
Pros: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.
Cons: Only thing I can think of is when we checked in there were only 2 towels for a family of 4. They were quick to bring a couple more.
5.1 Okay
Pros: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice
Cons: We could not check into the hotel until 4pm , that all day, there was not enough maids so we could get check in. When we finally could the room that I booked was unavailable! I don’t know how this happen . I had to settle for a room that I didn’t want or sleep in my car . The parking was horrible.
7.1 Good
Pros: Location was great.
Cons: Bathroom fan did not work.
2.0 Mediocre
Pros: Not much good to say.
Cons: Extremely poor customer service. Manager was difficult to get in contact with. Upon check in could not get into hotel. Not a person in site had to wait untill someone else who had a key could get us in. Still waited. Then they were rude. Cleaning service was Also rude. Would not recommend to anyone. Could not wait to leave.
3.7 Mediocre
Pros: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
Cons: The management was horrible, refused to come to the front desk and talk with customers. -10/10 service
4.8 Okay
Pros:
Cons: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside.
The price was ok but not amazing. Certainly not cheap enough to make up for the issues.
4.0 Okay
Pros:
Cons: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
After waiting for couple of hours we did not get the room we booked
6.0 Good
Pros: The location is great and the staff was friendly.
Cons: I was disappointed when we got to the room. The room was tight and we were expecting a more luxurious bathroom. There was very little walking space with the king bed.
2.0 Mediocre
Pros: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults,
no ice or vending machines on the floor,
Cons: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.
With a stay at B on Canal in New Orleans (Central Business District), you'll be steps from Canal Street and Saenger Theatre. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in New Orleans?
Our map will help you find the perfect place to stay close to New Orleans City Hall by showing you the exact location of each hotel.
Popular in New Orleans
Accommodations
Airports in New Orleans
Landmarks in New Orleans
- Canal Street
- Harrah's Casino
- The Outlet Collection at Riverwalk
- Jackson Square
- Le Petit Theatre Du Vieux Carre
- New Orleans Station
- Saint Louis Cathedral
- Ogden Museum of Southern Art
- Old Ursuline Convent
- Louisiana Children's Museum
- New Orleans City Hall
- Musee Conti Wax Museum
- The Shops at JAX Brewery
- The National WWII Museum
- Veterans Affairs Medical Center
- French Market
- Contemporary Arts Center
- Audubon Aquarium of the Americas
- Beauregard-Keyes House