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New Orleans hotels near Musee Conti Wax Museum
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Best New Orleans hotels near Musee Conti Wax Museum
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,112 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Excellent
10.0
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Good
6.2
Pros: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.
Cons: See above.
Okay
4.6
Pros: The location and the staff. Service was excellent.
Cons: The room was old and tiny. Everything cost something there, even a pitcher of water. They wouldn't provide one to us. The parking price was exorbitant. I believe they make people pay for the bar downstairs and the location. Nothing about this hotel was worth the money. I won't stay there again.
Excellent
9.0
Pros: Hotel Monteleone is a beautiful historic hotel in the French Quarter and we thoroughly enjoyed our stay there. The rooms are quiet and comfortable and the rooftop pool was a nice perk!
Cons: Parking can be an issue in the French Quarter and we did use the hotel's valet parking for part of the time, which was a little more expensive than we would have liked. There was a less expensive parking garage close by where we ended up going for the last part of our trip.
Good
7.4
Pros: The Hotel was very beautiful, the staff was very nice and courteous, the rooms a little small but comfortable. The bed and pillow ultra comfortable. Fun bar, decent restaurant.
Cons: I could nt believe the fact that they would not give you not even a complementary small bottle of water, while in the mean time they would sell the same for almost $3.00 in the gift shop.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
6.5
Excellent
8.0
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
10.0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Pros: Location.. minutes walk from Bourbon St. and Canal St.
Cons: The rooms are REALLY small but it's a historic hotel in the middle of the city so understandable. Valet parking overnight was $45 for guests, which is a lot in my opinion. I am already paying over $200 for the room and did not expect to tack on another $50.
Excellent
10.0
Pros: The staff and cleaning crew were wonderful. Always going above and beyond to make our stay perfect.
Cons: The pool had debris in the pool. It was also very cold and we were told it would be heated. Thr 60.00 a day fee for parking, and room service was a complete a suprise. I was under the assumption that I could pay directly for parking....however, the hotel put a hold on my debit card for services I didn't use...for example, room service. It will take 3-5 business days to receive my refund. That caught me off guard and caused my finances to be tight for a few days until I could move money around at my bank. I wish I had been aware of these charges.
Excellent
10.0
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Excellent
10.0
Pros: The hotel has a great atmosphere. All the hotel staff were very attentive and friendly. Conveniently located in the French Quarter with many restaurants, bars and not far from Bourbon Street.
Excellent
10.0
Pros: Great history and location. Great rooftop pool. Bar was "cool" with the carousel, I got a little dizzy and had to step off! Very nice!
Excellent
9.4
Pros: Beautiful hotel; great staff.
Cons: Too many homeless hanging out across the street from the front door of the hotel playing their instruments. We were originally on the 6th floor & could not sleep due to noise. We requested & moved up to the highest floor - 15th. That made all the difference.
Excellent
10.0
Pros: The historic hotel is a perfect image of New Orleans. The staff was so friendly and went out their way just to see if you needed anything at all. It was the perfect first anniversary get away. Very romantic. Awesome convenient location for walking to nearby places as well. Clean. Carousel is really amazing and unique as well! Nice rooftop pool as well. That's a rare thing in New Orleans hotels!
Cons: Rooms are a little smaller than I imagined but really not an issue. Again, love the texture and old school authentic New Orleans style. Also, the elevators took a minute to get to you sometimes. Not really an issue just the only tiny flaw I noticed.
Excellent
9.7
Pros: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!
Cons: Limited channels on TV cable, wifi was a little slow, other than that, very nice
Good
6.0
Cons: I thought th staff was very rude. We arrived early before check in we were told we would get a call. After a few hours we went back to the hotel and asked if the room was ready and was responded very rudely we would get a call.
Good
7.7
Pros: Could not have been on better location , staff helpful, Bed was comfortable, nice shower, nice but small room
Cons: No free wifi, no hair dryer, small bathroom
Excellent
8.2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Excellent
10.0
Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans
Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.
Good
6.0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
9.3
Pros: Very nice room, great staff
Cons: Room was too small for a stay of more than a couple of days.
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 8.8 Excellent
Based on 720 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Memories begin at The Roosevelt New Orleans, A Waldorf Astoria Hotel. Built with business and leisure travelers in mind, The Roosevelt combines old-world service with today’s modern conveniences. Offering 504 luxuriously appointed guestrooms and suites, the Roosevelt is the ideal headquarters for your business meetings or that weekend getaway to New Orleans. The Roosevelt is adjacent to the world famous French Quarter (one block from Bourbon St.) and is convenient to the Canal Streetcar Line, Super Dome, Harrah’s Casino, Mississippi River attractions, and the New Orleans Convention Center. Experience all of the perks and amenities of our luxurious property. Pamper yourself in the Waldorf Astoria Spa, listen to live jazz while sipping on creative cocktails in the Fountain Lounge, experience America’s first cocktail, the Sazerac, at the Sazerac Bar, or treat yourself to a memorable dining experience at John Besh’s Domenica. Spacious guestrooms offer luxurious linens, flat screen TVs in the Bed and Bath, WiFi (additional charges apply) in all guestrooms and public areas, in-room refreshment centers, bathrobes, in-room safes large enough for laptops, and 24 hour in-room dining. The hotel also features 135 distinctive suites ranging from the comfort of a traditional one-bedroom suite to the grandeur of our Astoria suites.
Overall 8.8 Excellent
Based on 531 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.
Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.
Good
6.5
Pros: The location and the overall feel are great.
Cons: They're not very accommodating, nor does the room come with much in the way of extras.
Excellent
10.0
Excellent
9.4
Pros: The hotel was beautiful, room was comfortable, staff was wonderful
Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.
Excellent
10.0
Pros: The pool is so nice! Our room was fabulous!
With a stay at Omni Royal Orleans Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and within a 5-minute walk of Jackson Square. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space.
Overall 8.7 Excellent
Based on 1,515 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
8.5
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: The Location
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Rising high above the Mississippi River, The Westin New Orleans Canal Place sits at the end of Canal Street in the famed French Quarter. Our waterfront hotel invites you to experience NOLA from a convenient perch on top of The Shops at Canal Place. Steps from the hotel, explore the boutiques along Royal Street or unwind on Bourbon Street. For a productive stay in New Orleans, we offer over 29,000 square feet of event space near the Morial Convention Center with stimulating views of the river. Dining options at the hotel include a restaurant and bar with signature breakfast and lunch options at Bistro at the Bend. Grab a refreshing cocktail at our lobby bar or visit our fully-equipped WestinWORKOUT® Fitness Studio. Energizing stays in the French Quarter start with pet-friendly hotel rooms and suites with Heavenly® bedding, marble bathrooms with White Tea products, 24-hour room service and more. Find your balance at The Westin New Orleans Canal Place.
Overall 8.7 Excellent
Based on 1,371 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Beautiful hotel very comfortable
Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
Okay
5.1
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
6.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
8.5
Excellent
9.6
Pros: Location is very good. The view from the rooms over looking the City and River was excellent.
Cons: The cost for parking was very high.
Good
6.5
Pros: Place was nice but didn’t get checked in till 12 am the day after check in
Mediocre
2.0
Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
Excellent
10.0
Pros: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
Cons: That we couldn't stay longer this time.
Excellent
9.4
Pros: I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Mediocre
3.1
Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Excellent
9.1
Pros: I really like the proximity to shopping, restaurants, and the aquarium.
Cons: The restaurant was closed
Excellent
8.0
Pros: View from room
Cons: Tired liooking
Excellent
10.0
Pros: Everything, best bed and bedding ever!
Cons: Room service prices were too expensive for the quality of the food
Mediocre
2.0
Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Good
7.0
Pros: Cleanliness, polite staff
Cons: Room was warm
Excellent
8.2
Pros: Bed was comfortable, location was great! Lobby has beautiful views as well.
Cons: Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!
Good
7.0
Pros: Location
Cons: Needs to be updated. The bathroom door needed painting.
Excellent
10.0
Pros: My fiance and I absolutely loved our stay at the Westin. The service, room, decor and food was impeccable to say the least. We will definitely be staying there again in the future. Can't wait!!
Cons: That we couldn't stay longer. Lol.
Excellent
9.4
Pros: nice location. rooms were clean and no musty odor(its new Orleans)
Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.
Excellent
9.7
Pros: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Overall 8.7 Excellent
Based on 975 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
8.8
Cons: Ja
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
10.0
Pros: The customer service was amazing!
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10.0
Pros: Could walk anywhere
Excellent
9.7
Pros: Super friendly staff and large rooms!
Excellent
10.0
Pros: Great location, clean and lovely
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Overall 8.6 Excellent
Based on 3,113 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
8.0
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
7.7
Excellent
8.8
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.5
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
10.0
Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Good
7.7
Cons: Room was musty smelling
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
8.0
Cons: Parking
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
A city for the senses, from the enticing scent of a hearty gumbo to the energizing beat of a jazz band. At The Ritz-Carlton, New Orleans, located on the edge of the French Quarter, the experience of the city comes to life as soon as guests cross the threshold of the historic luxury hotel. Set within the 1908 Beaux Arts Maison Blanche building, our hotel highlights traditional Southern ambiance with an elegant interior that reflects the graciousness of antebellum mansions.
Overall 8.6 Excellent
Based on 237 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Okay
5.7
Pros: We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.
Excellent
10.0
Pros: Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
Excellent
8.5
Pros: Very elegant and friendly hotel.
In the 1820s, Mr. James Caldwell built one of the greatest English theatres in America, called The St. Charles Theatre, on Camp Street. One of the most talented and renowned actors who regularly performed at the theatre was Mr. Alan Pelham. In honor of Mr. Pelhams wondrous contributions to the theatre community, Caldwell named his elaborate home, located on Common Street, The Pelham Manor. Today, The Pelham Hotel remains at the hub of activity, located in the midst of the Central Business District and steps away from the famed French Quarter. While The St. Charles Theatre and the Pelham Manor no longer exist, The Pelham Hotel still stands as a testament to Caldwells dream and the English grandeur of a theatre once referred to as The Temple of the Drama.
Overall 8.4 Excellent
Based on 2,182 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: The hotel was clean, comfortable, and convenient.
Cons: The front door opens to the back door or a nearby hotel's trash collection site.
Excellent
8.2
Pros: Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer.
Cons: Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
Okay
4.8
Pros: Good location
Cons: Indifferent staff, mildewy smell covered up by perfume, dark room, noisy air conditioning, dark room. You can do much better.
Excellent
8.6
Pros: The room had amazing charm that reflected the gumbo pot of culture in New Orleans.
Cons: More amenities. Coffee IN The room, Check The wall Outlets (Some Were loose), continental breakfast
Good
6.0
Cons: I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Excellent
9.7
Excellent
8.8
Good
7.7
Excellent
10.0
Okay
5.1
Excellent
10.0
Good
7.7
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
9.4
Good
6.0
Good
7.7
Excellent
9.1
Okay
5.4
Good
7.7
Good
6.5
Pros: Location; charm
Cons: No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Good
6.8
Pros: This is a small old hotel that is very charming and in a great location. Close to the French Quarter and Riverwalk.
Cons: Tiny rooms. My room took 5 - 10 minutes to get hot water running.
Okay
5.1
Pros: Location was perfect and extremely easy to get to anything and everything.
Cons: The non-windowed closet... oops... room was tucked away... next to the stairs exit. Extremely noisy. The room was dirty, the toilet stopped up, the bathroom had mold in the shower and mildew on the wall (inside and out of the shower). We only had lukewarm water the entire visit. Our visits to NOLA have us in our rooms very little durring our stays... still want a clean room with hot water. Things will have to change a lot for me to ever stay there again. With all this negativity spoken I must say the staff was nice and very helpful.
Good
6.0
Pros: Restaurant access
Cons: No one available for valet parking and no bellman. Yet, you can charge for this. Person at front desk upon check in was rude and could have cared less. Also, if I would have known that my room would have not had any windows, I would have gone elsewhere.
Mediocre
2.8
Pros: The location was alright, within walking distance to the French Quarter. The rooms had vaulted ceiling and were really well decorated. Kcup machines in each room for mornings. Bathroom and sheets were clean.
Cons: The building and more specifically our room smelled so bad of mold that we tried to get our room moved. They wouldn't move our room and wouldn't refund any money so we couldn't check out and leave. A week since staying here and I am still suffering from acute bronchitis, myself and every one of my friends who stayed in my room have the same illness. Our sink leaked constantly and soaked the carpet in the walkway of our room only making the mold smell worse. Housekeeping there my personal belongings on the floor, like my personal pillow and left it there. The carpet was gross and always seemed damp, along with the curtains. Beware if you have an allergy to mold.
Excellent
9.3
Pros: Big beautiful rooms, comfortable beds, friendly staff.
Cons: Nothing.
Good
6.0
Cons: The room is too small and has no window.
Excellent
8.8
Pros: Good price. Bed was comfortable. Room was clean.
Cons: Not many amenities
Good
6.8
Pros: Location and a really neat old building. Great bathrooms
Cons: No windows and room smelled musty.
Excellent
9.3
Pros: The staff were very friendly. The room was a corner room and had a very natural feel to it. My wife and I loved the exposed brick and high ceilings. The portraits in the hallways set the tone for what New Orleans is all about.
Cons: No microwave or refrigerator in the room. No leftovers from restaurants able to be kept.
Excellent
8.0
Pros: The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to.
Cons: The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
Excellent
9.7
Pros: Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
Excellent
10.0
Pros: Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Excellent
10.0
Pros: The hotel is just one block off canal, so it’s not in the crazy foot traffic.
Cons: A little hard to get to at first because it’s on a one way narrow street. Easy to miss the street
Excellent
10.0
Pros: Friendly staff. Clean room. Great location.
Excellent
10.0
Pros: Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Excellent
8.8
Pros: Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! ,Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! A touch pricy but so worth it!
Cons: A touch pricy but so worth it!
Good
6.8
Pros: The inside of the building is very beautiful and the bathroom was amazing. Bed was comfy and staff was very kind and inviting.
Cons: NO WINDOWS in some of the rooms, and half of the outlets didn't work.
Modern comfort and classic southern hospitality intertwine at this AAA Four Diamond Award luxury hotel near the French Quarter. From our bold restaurants to our timeless event spaces and every room in between, InterContinental® New Orleans provides guests with the refined amenities needed for an unrivaled stay in the Crescent City. Nestled in the Central Business District, guests will be just steps from iconic areas like Bourbon Street and the Arts District of New Orleans.
Overall 8.4 Excellent
Based on 1,115 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
10.0
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Good
7.4
Pros: Awesome, clean
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Be among the first to experience the newly renovated La Quinta Inn & Suites New Orleans Downtown – a beautifully appointed high-rise hotel with a rooftop pool. Our New Orleans hotel is perfectly located in the heart of the metropolitan Central Business District, just steps from the French Quarter. Here you’ll enjoy a free FREE Hot Bright Side Breakfast® and FREE ultra-fast WiFi.The 166 rooms at La Quinta Inn & Suites New Orleans Downtown have received a makeover. With big-city inspired colors and refreshed vibe, guest have an ideal place to relax, get ready, or get work done. Useful amenities are at your fingertips. Along with La Quinta’s signature customer service, you’ll have many reasons to rave about your stay.Whether you are in town for business or pleasure the 100% non-smoking La Quinta Inn & Suites New Orleans Downtown is the place to stay with recently improved décor. Get your workout in at the 24-hour fitness center or take a dive in the 5th floor rooftop swimming pool. Use the business center to take care of any unfinished tasks. Valet Parking is provided for all guests at a rate of 35USD per day. Wake up each morning to a FREE Hot Bright Side Breakfast® featuring scrambled and hard boiled eggs, bacon or sausage, freshly prepared oatmeal and toppings. Your pets are welcomed at the La Quinta Inn & Suites New Orleans Downtown.After a day experiencing what the French Quarter has to offer, retire to your clean, quiet and comfortable room for a good night's rest. You’ll enjoy a newly renovated room with comfortable Simmons Beautyrest pillow-top bedding. Stay entertained watching HD flat screen TVs and streaming on high speed FREE WiFI Internet access. Some rooms include a microwave & refrigerator for your convenience.Any time of year is great to enjoy the authentic restaurants, nightlife and history that make New Orleans so unique. Bourbon Street, the Port of New Orleans, the New Orleans Ernest N. Morial Convention Center are within a ½ mile of the hotel. Attend exciting events at the nearby Mercedes Benz Superdome; just a mile away. Jackson Square, Mardi Gras, Jazz Fest, French Quarter Fest and Essence Fest are just some of the events to experience in this magical city. 1.5 miles northwest of the hotel you’ll reach Southeast Louisiana Veterans Health Care Hospital.Prestigious companies like Halliburton, Pan American Life, Shell Oil Company, Tulane Medical Center, Whitney Bank, Jones & Walker Attorneys, JP Morgan Chase Bank, Regions Bank, RR Donnelley Financial, and Zehnder Communications, Inc are within walking distance for business travelers.A stay at the La Quinta Inn & Suites New Orleans Downtown comes with a convenient location in Downtown New Orleans, near the French Quarter and establishments frequented by business travelers. Our hotel in New Orleans is the ideal location to experience all New Orleans has to offer.Parking Fee Note: Only Valet Parking is available; parking is 39USD per day. All Reservations Require valid Credit Card at check in.
Overall 8.3 Excellent
Based on 3,616 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Breakfast was amazing and the beds was very comfortable.
Good
6.5
Pros: Close to convention center and the French Quarter
Cons: Pretty basic in all aspects
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Okay
5.4
Pros: The location and the view could not be beat.
Cons: The staff were rude, and considering I was paying a premium for a room that was broken and barely clean that was just the point at which I wanted a refund. I paid extra for valet parking and was then chastized for taking my own car right after they had pulled it up, and they had a change of shift. I stayed a Hyatt Place last time, and I paid relativly the same amount, and the staff was kinder, food was better, and room was much cleaner. I will not be staying here again. Other than location I would not tecommend this to anyone.
Excellent
8.0
Excellent
9.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Good
7.7
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: Having breakfast was so nice.
Cons: Having conditioner for the hair supplies as they only had shampoo. Having a small amount of supplies for sale.
Excellent
8.0
Pros: The view we had in our room was good.
Cons: The complimentary breakfast was very limited. We ended up eating somewhere else.
Excellent
9.4
Pros: I beds are comfortable and the location is walking distance from everything
Cons: the front desk lady was a little unprofessional.
Excellent
10.0
Pros: Location
Okay
5.6
Pros: We had a place to sleep
Cons: Very noisy outside. The water quit working for a while. Good thing we weren't to dirty from partying before. Out of the French quarter. But close.
Good
7.7
Pros: location
Cons: Street noise No restaurant
Excellent
10.0
Pros: Breakfast was free and abundant, although the coffee was too weak for my tastes. Would like to see an espresso machine installed.
Cons: Downtown patting is always expensive and a challenge, but the parking space next door should have a weekend contract with LaQuinta.
Excellent
8.0
Pros: Nice, friendly staff. Room was clean.
Cons: Breakfast selection was subpar and the coffee was more than lacking.
Good
7.7
Pros: The suite was very spacious and good for kiddos. The stuff was very accommodating and brought USA crib and extra sheets. The location is ideal about a 10 minute walk to Bourbon street and 15 minute walk to Aquarium, river walk and Jackson Square. There are many great restarunts very close.
Cons: The only thing we did not like was the couch/pull-out couch. It was not super comfortable but that is a minor detail. Just throw the kiddos on it!
Mediocre
2.0
Pros: 1) No room cleaning ??? WTF 2) Don't advertise breakfast included if No breakfast due to covid 19 ??? 3) HOT WATER took 5 minutes before hot water come .. 4) Parking: Should give instructions on parking
Cons: This hotel is NOTHING i expected for a Marriot property...very disappointed... I will definitely have to reconsider booking another Marriot property.
Excellent
8.0
Cons: Late check in times. However, the staff got me in a couple hours early.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.3 Excellent
Based on 1,925 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
10.0
Pros: I liked everything. The cleanliness, the service, the location, the beds, the updated bathrooms etc.
Cons: I was fully satisfied
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Excellent
10.0
Pros: Everything available was excellent
Cons: Covid-specialized massages would have been nice, like some other nice hotels I stay at currently
Excellent
10.0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Good
7.3
Pros: location
Cons: $40 per night parking fee
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Overall 8.3 Excellent
Based on 1,800 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Pros: The location
Cons: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Excellent
8.0
Good
7.6
Excellent
10.0
Excellent
10.0
Good
7.1
Good
7.7
Excellent
9.1
Excellent
9.4
Excellent
8.5
Excellent
8.0
Mediocre
2.0
Pros: Same hotel where conference was held
Cons: No menu for in room dining and no luggage stand in my room.
Good
7.7
Pros: All in all, the hotel was nice. Location was excellent to convention center, bourbon street, and loads of other shopping. Great bed linens, but flimsy face wash clothes and towels compared to other hotels I've stayed in.
Cons: Bathroom tub was dirty. Couldn't take a soak bath. Shower only.
Good
6.8
Pros: Location
Cons: The elevators are a disaster. Honestly this would cause me to pick a different hotel
Excellent
10.0
Pros: They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great.
Cons: Parking was $43 per nt
Excellent
10.0
Cons: They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
Excellent
9.3
Cons: There was the remnants of a cookie under the chair by the tall lamp in the corner which I found because all of my lamps were unplugged and I had to crawl around to plug them all back in.
Good
7.1
Pros: Staff was awesome. They were always helpful and super nice. Great customer service. Perfect location to most everything we wanted to see.
Cons: Strange smell in room. Not bad but not good either. Could have used a room freshener. The bathroom is a bit small. We kept hitting the wall with the door each time we opened it.
Excellent
9.1
Cons: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Good
7.7
Pros: Initially we had a problem with our reservation and had to spend the night at a neighboring hotel. The hotel staff more than accommodated us in the end.
Cons: We had to call the corporate office to get our situation resolved
Good
6.0
Pros: Overall the hotel is clean and the service is what you would expect.
Cons: Food offering was very mediocre or non-existent. I have never seen a 50-story hotel that did not have a dinner restaurant. At the end Of the day there is only the food in the bar....no menu except the bar menu which is very limited. The 2d floor dining for lunch and breakfast was only mediocre.
Excellent
9.1
Pros: Room was excellent and very comfortable view was spectacular
Cons: I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.
Blending contemporary style with authentic Southern charm, AC Hotel New Orleans French Quarter offers boutique comfort in an iconic travel destination in our historic building. Enjoy easy access to the Mercedes-Benz Superdome home of the NFL Saints, Smoothie King Arena, New Orleans Convention Center, and legendary attractions on Bourbon Street and the French Quarter. Find your respite in contemporary accommodations including flat-screen Smart TVs with streaming apps, complimentary Wi-Fi and plush, pillowtop beds. Greet the day with a delicious European-style breakfast at our popular AC Kitchen before stepping outside into an exhilarating world of activities, festivals, music, and nightlife. Host unforgettable meetings, conferences, weddings, and social engagements in our versatile event space, enhanced by expert planners and skilled catering professionals. After exploring the best of NOLA, return to our boutique hotel and sip creative, hand-crafted cocktails at our AC Lounge.
Overall 8.3 Excellent
Based on 1,681 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Okay
4.0
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Mediocre
2.0
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
Excellent
8.5
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
Excellent
8.0
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
A relaxing retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Overall 8.2 Excellent
Based on 2,199 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to both Canal Street and the French Market. Our French Quarter hotel, only a 10-minute walk to Jackson Square and Bourbon Street, makes us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Mercedes Benz Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short cab ride away, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
Overall 8.2 Excellent
Based on 1,182 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Good
6.0
Pros: Ok hotel. A 3star at best.
Located in New Orleans (French Quarter), Andrew Jackson Hotel®, a French Quarter Inns® Hotel is within a 5-minute walk of Bourbon Street and Jackson Square. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Overall 8.2 Excellent
Based on 512 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Pros: The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though.
Cons: The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Excellent
9.7
Pros: I liked the convince of location and comfort of the room.
Cons: I didn’t care to much for the inconvenience of parking and not having a bath tub plug.
Excellent
8.8
Pros: I loved the historical and nostalgic feel of the hotel and the view from the balcony. However, the ghost tours stop in front of the hotel every night, over and over and you hear the same story about it being haunted!
Cons: The parking is terrible in the French Quarter so valet is your option but it’s expensive.
Excellent
9.7
Good
7.7
Excellent
8.2
Okay
4.3
Pros: Location
Cons: Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
Good
7.7
Pros: Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day
Cons: The Bathroom is a bit small but big soft towels were in abundance
Excellent
9.4
Pros: The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable.
Cons: the only negative i have is that they were under construction and started working loudly very early in the morning.
Excellent
8.0
Cons: The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Okay
4.0
Cons: Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Good
7.4
Pros: This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Okay
5.3
Pros: Location was excellent! Staff was friendly.
Cons: The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
Excellent
9.3
Pros: We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff
Cons: We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Excellent
8.8
Pros: I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Welcome to the Birthplace of Jazz. The Holiday Inn Downtown Superdome is located in the very neighborhood where Jazz began and just blocks from the French Quarter and Bourbon Street.Our historic location, in the heart of New Orleans’ Central Business District, is a perfect location for both business and leisure travelers. We are ideally located next to the Biomedical District including University Medical Center, VA Hospital, Tulane Medical Center and LSU Health Sciences Center. For all of your sports and entertainment needs, we’re just two blocks from the Mercedes Benz Superdome and Smoothie King Center. Nearby famous attractions include the National World War II Museum, Harrah’s Casino, as well as the Audubon Aquarium and Zoo. And if a cruise is for you, we offer a great park and cruise package.When you’re not out enjoying our vibrant city, you can relax on our beautiful rooftop pool deck, enjoy a delicious meal in our Streetcar Restaurant or unwind in our Clarinet Lounge. Our guest rooms include free Wi-Fi, 40” TV’s, mini-refrigerators, microwaves, Keurig coffee makers, in-room safes and private balconies offering magnificent city views.Famous events in the Big Easy: Mardi Gras,French Quarter Festival, New Orleans Jazz Festival, Essence Festival
Overall 8.1 Excellent
Based on 2,040 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The rooms are a decent size and the beds are super comfy! We enjoyed our stay the staff was super kind and helpful. I would use this hotel again when traveling to New Orleans again! Everything was clean and when we asked if things to do or places to eat the staff definitely sent us in the right direction and we were never disappointed! Look forward to coming back!
Excellent
9.7
Mediocre
3.1
Excellent
10.0
Pros: Bed was very comfortable. Room was super clean. Also the facility was very well kept. No overflowing trash bins in the laundry room or the vending machine area. Staff was friendly and professional.
Cons: Since this hotel doesn’t do free continental breakfast but does have Keurig coffee machines in the rooms, it’d be really nice if they provided a broader selection of condiments: sugar, Equal, Splenda, not just Sweet n’Low (which most people detest), as well as creamer. No biggie, just a suggestion. One major downside to our stay is the separate parking fee. I’ve never stayed at a hotel where the parking is a separate bill. Not sure if that is a Louisiana thing or what, but it certainly caused problems (my car was booted snd I ended up paying $118 for the removal), and for other patrons as well. Because of that situation, we missed an excursion which costed $75. I don’t know how this can be corrected. Maybe INCLUDE the price of the parking with the hotel booking fee? Something needs to be done. That nearly ruined our vacation.
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Ran into a "problems" with the room (bathtub wasn't draining properly) and that was taken care of swiftly (literally, within minutes of my calling the front desk!). Otherwise, clean, spacious room. The heated pool is a big plus! Worth the extra fee bucks for a pool-side room! The staff was supremely friendly and helpful.
Cons: Frankly, I was thoroughly pleased.
Excellent
9.7
Pros: I loved the staff. . From the front desk to room keeping. .. I had an issue at another hotel but the staff Holiday Inn got me in earlier than normal. Very friendly.
Cons: My room never got really cold. .. I believe it was a filter problem.
Excellent
10.0
Pros: The place was outstanding! Thank you Kendall for suggesting The Bombay Club!
Cons: More selection on the tv but I wasn’t there to watch tv Hahahaha, regardless that’s my only thing. Other than that it was perfect!
Okay
5.1
Pros: location Beds were nice
Cons: Air conditioning. Blows right into the beds. Too strong even on low. Loud. Never seen a setup where one of these types of conditioners is on the same side as the bed. Lousy TV service. Glitchy and lousy interface. Room smells old and used. Broken table.
Good
7.7
Cons: Had trouble using key card to enter and leave parking garage.
Good
6.2
Pros: Average hotel.
Cons: Gave us two twin beds instead of one king, but still charged us for the king.
Excellent
8.8
Pros: We liked the location of this hotel. Close to a trolley stop and within walking distance to shopping, casino and dining. The concierge was very helpful with pointing out locations to eat as well as getting us transportation whenever needed.
Cons: The shower did not drain well and the toilets didnt flush easily. The weather was quite cold during out trip and the poor sealing of the patio door allowed cold air to stream in.
Mediocre
2.0
Cons: Bathroom was flooded with water from a leaky ceiling
Good
6.2
Cons: $300 a night for a Motel 6 class room? Heavy Construction started at 7 AM on a Saturday , right outside our window. Parking Garage was a nightmare
Excellent
8.0
Pros: Very close to SuperDome and Smoothie King Center if in town for games. About a 15-20 walk to the French Quarter if looking for that classic NOLA feel of food, music, historical places including Bourbon Street. However, it a great spot if on a business trip.
Cons: It’s a bit of a walk to the French Quarter where most of the Tourists places are in.
Excellent
10.0
Pros: The staff at the front desk were very helpful and friendly. They went the extra mile with a smile on their faces and really tried hard to make my stay as enjoyable as possible. Very much appreciated.
New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hosting. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Astor Crowne Plaza New Orleans French Quarter. Also, the guest rooms here all have flat screen TVs, Cox cable channels, and work desks. Take advantage of our well-equipped fitness center, outdoor pool, or dine in at Dickie Brennans Bourbon House our on-site restaurant. Spend any free time you have exploring some of the many attractions in New Orleans, including visits to Superdome (a mile north), Jackson Square (less than mile south), or watching a race at Fairgrounds (five miles east). The Astor Crowne Plaza French Quarter is located 16 miles from Lous Armstrong International Airport MSY.
Overall 8.0 Excellent
Based on 3,038 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Hotel has outlets to the Canal and Bourbon streets so location wise it is perfect. We booked a Deluxe 2 Queen bed room which was spacious and tidy.
Cons: Check in/Check out is troublesome and a lengthy process. We booked 2 nights through Cancelon on Kayak and reservation was confirmed as it was prepaid and non-refundable but the hotel declined to have received a reservation for 2nd day. Since I showed my reservation voucher they had to book me unwillingly not before questioning the authenticity of the third party and my booking price. I had to email them a copy of my reservation. Despite all of that, the keys stopped working the next day and I was told we were supposed to check out. I repeated the discussion with me sending the reservation pdf to the day staff this time. Finally checking out isn't easy and quick as you would expect in a 4-star hotel. The check in/check out line is common so you wait for your predecessor to realize he is only you two days ago sorting out his reservation problems to check in. I would probably think twice the next time before using a third party agent for my booking.
Excellent
8.5
Pros: Good food and good location. Room was nice but bathroom needed a little maintenance.
Cons: Pricing was high for room service. Example $20.00 they add 20% and $5.20 delivery charge...that's nuts. I made a mistake on my arrival needed a room first night. They claimed they didn't have a room. I stayed at the Ritz. I went to check into Crown the next day 8:30 am they gave me my key...that meant they had a room. Cost me $400.00 added to my business trip. Registration staff were rude...overall nice stay and would stay there again right at Bourbon street. Hotel four stars staff overall two stars.
Excellent
8.2
Pros: Proximity to French Quarter and other sights. Most everything within walking distance. Staff was very friendly and informative. We were allowed to check in early. The water pressure & temperature were fantastic, at least in our room. Overall, the hotel itself was lovely and clean
Cons: They do not clean the rooms once they've gone through in the morning to clean, even though we hung the sign on the door to have it cleaned. However, housekeeping did leave a message saying that they would bring up fresh towels if we wanted them. The rooms were fairly clean, but didn't feel or look as clean as one would expect from a hotel of this caliber. One of the mattresses was stained on the side. The room did not have a fridge which made keeping any leftovers not an option. They charged an exorbitant amount of money for overnight parking.
Excellent
8.0
Pros: I like the staff and the location and restaurant. The rooms are a good size with no real frills. I have stayed here 3 times and I think it is a good value for the price you pay.
Cons: The concierge was not very helpful and in fact he was unhelpful as he gave me bad information about dress code for a restaurant and he really doesn't seem to enjoy his job like he should. It is a busy hotel so it can take a while to get a response from the front desk.
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Excellent
9.4
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Excellent
8.2
Pros: The hotel is at the corner of Bourbon & Canal, so you have everything right in front of you. The room was clean and comfortable.
Cons: We heard a bit of noise in our room, so I don't know if some renovations were going on or what. Also, parking is $40/night and you can't walk to your car. The lower cost of the hotel is ruined by the parking fees. Next time we stay here, we'll be looking at alternative parking options.
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.1
Pros: We were very happy with the amenities and the room, our only negative was that the windows did not do an adequate job of keeping the street noise down! Made it very hard to sleep. Other than that it was great.
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
6.2
Excellent
10.0
Okay
5.4
Okay
5.7
Okay
5.7
Excellent
9.1
Excellent
10.0
With a stay at Hotel St. Pierre®, a French Quarter Inns® Hotel, you'll be centrally located in New Orleans, within a 5-minute walk of Bourbon Street and Royal Street. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 7.8 Good
Based on 1,379 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Pros: Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street
Cons: First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
Excellent
10.0
Pros: Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee!
Cons: Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Excellent
10.0
Pros: This hotel has a great French Quarter location with inner courtyards and balconies, pools and cottages so their is a selection of accommodations for various tastes. Hot breakfast in the morning is a great plus and the cookies in the afternoon are a pleasant addition. Staff were nice and attentive, room was clean and well appointed. Walk around to take in the nice variety of architecture since it is made of a series of connected buildings.
Cons: Since it is in the French Quarter there is likely to be some people turning in late so noise may be an issue dependent on your location in the hotel and your personal schedule. Of course that sort of comes with the territory if you want to be in the center of it all.
Excellent
9.6
Pros: The hotel is very nice and unique to New Orleans. We appreciated the hot breakfast and complimentary coffee and water through out the day.
Cons: I called the front desk to get my car from valet, and they said it would take 45 min to get my car. I went down stairs about 35 min later to check out, and they had not called the car service to bring my car from the valet lot. It took 30 mint for them to get my car to me from the valet parking lot.
Excellent
9.4
Pros: We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building.
Cons: It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Excellent
10.0
Okay
5.7
Excellent
8.0
Excellent
9.4
Pros: Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Excellent
9.1
Okay
5.1
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.5
Pros: Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
Excellent
8.0
Pros: The room was beautiful
Cons: The valet was horrible. It took over two hours to get my car and when he brought me the keys the car was still parked in a private garage 4 blocks away. It took another 45 mins for him to take me to the garage it was parked in.
Excellent
9.4
Pros: Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants!
Cons: I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
Excellent
8.2
Pros: The entire staff was friendly and helpful as we were first time visitors in the city.
Excellent
8.0
Pros: I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
Good
7.6
Pros: Loved the location! It's a cute little boutique hotel.
Cons: While the renovated room was nice, there were parts that still need improving. Like a clock/alarm in the room. In the bathroom, the tub ran and there was obvious water damage to the walls.
Excellent
8.3
Pros: Excellent location and great value. Bathrooms were very clean besides bathroom water damage. I would definitely stay again. Courtyard was beautiful and the pool was perfect. Staff service was prompt.
Cons: Noticeable water damage in bathroom. Very cold in lobby (too much A/C).
Mediocre
2.0
Pros: No redeeming qualties
Cons: Unclean, poorly maintained, overpriced , no amenities
Excellent
8.5
Pros: We loved staying at the St. Pierre. The location was very good -- in the French Quarter but basically residential. We like old hotels, so staying in a place on the National Historic Register was quite appealing. Because we were in a room right on the street, it felt like living in the French Quarter. The lobby is very nice, and I loved being served coffee out of a silver urn in the morning. There is also a small courtyard and pool.
Cons: I did not understand (when making reservations) that many of the rooms requiring using stairs. This could be a real problem for some people and needs to be made clear to those who are placing reservations. Also, I remember that the bathtub was quite slick/slippery with no grab bar. Again, this could pose a problem and even be dangerous.
Good
6.0
Pros: Pretty lobby Housekeeping and maintenance prompt with requets
Cons: Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
Excellent
10.0
Pros: Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area.
Cons: Might try having an ice machine across the st. near the Cottages.
Good
7.7
Pros: The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great.
Cons: Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
Excellent
8.0
Pros: The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience..
Cons: Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
Excellent
8.0
Pros: I liked the atmosphere and location
Cons: Most of the staff were polite, however there was one we named Cranky Pants and avoided at all cost. Hot water takes forever to warm up.
Good
6.3
Pros: Great location in the French Quarter.
Cons: Very rough around the edges; ran out of hot water the first night. Only 1/2 the lights worked in the room. There were 2 enclosed cabinets for a mini fridge and it sat next to both of them. No HVAC control. Room shared an a/c unit and someone smoked in the next room. Closet door was broken and the hangers didn't match. large stain in carpet next to bed. Single serving coffee packet in a 6 cup device.
"Located in Central Business District, this hotel is steps from Joy Theater, Canal Street, and Saenger Theatre. Bourbon Street and Royal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 6.9 Good
Based on 762 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Pros: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.
Cons: The management was horrible, refused to come to the front desk and talk with customers. -10/10 service
Good
7.1
Pros: Location was great.
Cons: Bathroom fan did not work.
Mediocre
2.0
Pros: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,
Cons: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.
Excellent
8.0
Okay
5.7
Excellent
8.0
Excellent
8.0
Good
6.0
Excellent
10.0
Good
7.4
Good
7.1
Okay
5.7
Mediocre
2.0
Cons: When I showed up my reservation had been canceled. I was on the phone for over a hour trying to get things straight. We were finally put in a room after they told us there were no more rooms available. The room we were put smelled awful clearly people had been smoking in it all night long. They ended up moving us to another new room. We ended up missing our dinner reservation, making our friends wait, and were late to the event we were there for. Overall the worse hotel experience I have ever had.
Okay
5.7
Good
6.2
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
8.0
Good
7.4
Okay
5.7
Excellent
10.0
Good
6.2
Good
7.4
Excellent
8.8
Pros: The bed was comfortable and great location not in the middle of all the havoc
Cons: Rooms are on the smaller side
Excellent
10.0
Pros: We loved that this hotel was only walking distance to Bourbon Street.
Cons: We hated that parking was not included in our stay. The parking decks are about 2 blocks away and are $20+ per night.
Okay
4.0
Pros: Decor was very nice and breakfast was very good
Cons: The rooms are very outdated but the worst part was the round toilet seat on an elongated toilet,,! Porcelain is very cold!!! And only one valet handling Sunday morning checkout during Mardi Gras season?? Always loved Clarion Hotels but I was very disappointed in this one.
Good
6.0
Pros: The location is great and the staff was friendly.
Cons: I was disappointed when we got to the room. The room was tight and we were expecting a more luxurious bathroom. There was very little walking space with the king bed.
Excellent
9.6
Pros: The room we had was large and comfortable with a few more amenities than we expected! The staff at the front desk were kind and very helpful when we needed it and friendly every time we passed by.
Cons: There are 5 floors at the back of the building that have no view and/or view of the next door parking structure. The fire escape on the outside of the building was rusted to the point of looking scary.
Excellent
10.0
Pros: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.
Cons: Only thing I can think of is when we checked in there were only 2 towels for a family of 4. They were quick to bring a couple more.
Okay
4.0
Cons: The location was nice and convenient but the hotel was still not really to open for Mardi Gras. After waiting for couple of hours we did not get the room we booked
Excellent
8.5
Pros: Location.. Right on Canal & Blocks away from Bourbon St Trolley & Bus Stops across the street Staff was wonderful. Especially our morning staff(sorry forgot her name). She went the extra mile. Gave us 2(FREE) trolley passes so my husband & I ventured out in N. Orleans. Nite & all around staff was very courteous. OVERALL...Great stay
Cons: PILLOWS WERE TOOOOO SMALL.: We travel a lot & never saw some pillows that small. look like sofa throw pillows. Towels: but NO wash rags the following day(I'm sure they would have supplied sum if I'd called but we travel with some. PRICE: We paid $209.00 per nite & the Marriot few blocks away was $239, I know bc family stay there....
Good
6.2
Pros: Clean, comfortable, close to French Quarter. There was a fridge & microwave in the room. ( but signs asking you not to take food upstairs)
Cons: Queen Suite had a Full sized bed not a Queen. In room information indicated that breakfast was included. (It was NOT) No valuables safe in the room. Elevators a little sketchy. Great view of a parking deck. No closet light
Mediocre
2.0
Pros: Not much good to say.
Cons: Extremely poor customer service. Manager was difficult to get in contact with. Upon check in could not get into hotel. Not a person in site had to wait untill someone else who had a key could get us in. Still waited. Then they were rude. Cleaning service was Also rude. Would not recommend to anyone. Could not wait to leave.
Mediocre
3.7
Cons: Coldest shower ever. Very thin walls. We were woken up several times from people just getting ice. Very overpriced!
Okay
4.2
Pros: They held our bags for us after our check out
Cons: A lot like the bathrooms could have been cleaner
Mediocre
2.0
Pros: Close to sightseeing
Cons: BED BUGS! PARKING ISNT 14 DOLLARS! HORRIBLE SERVICR!
Okay
5.1
Pros: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice
Cons: We could not check into the hotel until 4pm , that all day, there was not enough maids so we could get check in. When we finally could the room that I booked was unavailable! I don’t know how this happen . I had to settle for a room that I didn’t want or sleep in my car . The parking was horrible.
Excellent
9.7
Pros: Really nice hotel. Great for anyone who is looking to be close to bourbon street, but doesn't want to be so close that they can't sleepy thanks to all the noise. Staff was amazingly friendly.
Cons: Wish there could have been more food at breakfast.
Excellent
9.6
Pros: location of the facility, comfy pillows, nice staff
Cons: having to pay for parking and I paid to stay at the hotel, unorganized breakfast setup - long lines and slow food coming out, slow elevators - long wait to catch one
Good
6.2
Pros: Great customer service.
Cons: Water was left in tub... Iron leaked water. Walls thin you can here everything.
Excellent
9.7
Pros: I loved that it was walking distances to Bourbon Street, Walking distances to shopping centers and an awesome location for transit transportation. The Trolley drop off and pick you up right outside of the hotel and it's very cheap. $3 for a 24 HR riding pass. I love the price of the hotel and the fact that they allowed my check out to be at 12pm when asked.
Cons: I didn't like that the hotel didn't have continental Breakfast as its stated during online registration
Good
7.1
Pros: Room seemed clean, had a mini fridge and microwave and a nice office area.
Cons: The parking situation is ridiculous. They have a small lot that you can park in for free if there's room, but if not you have to park in the hospital parking for like $18/night. Why can't the hotel clear a deal with the hospital and let guests stay in their garage without expense?
Good
7.4
Pros: easy commute to most of the things to see in New Orleans.
Cons: Building and rooms needed a lot of repairs and attention. Too much to park.
Good
6.0
Pros: It was very hot like the air wasn't working,but beside everything else was OK.
Mediocre
2.0
Cons: my room was not ready until 11pm at night one housekeeper the hotel is not even finish why will they opening for business
Okay
4.8
Cons: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside. The price was ok but not amazing. Certainly not cheap enough to make up for the issues.
Excellent
8.8
Pros: The hotel is ideally located on Canal Street. It is close enough to the French Quarter, that a walk takes about 15 minutes, but far enough that you do not have the noise, the dirt, or the crowds.
Cons: It was agony trying to get information about parking. It took several attempts to get someone to answer the phone. The first employee was not helpful. I called a second time and got someone who gave me the phone number for the parking garage. I called the garage number, and the agent gave me the address and the rates, which was my original purpose.
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