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New Orleans hotels near New Orleans Station
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Best New Orleans hotels near New Orleans Station
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,107 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
6.5
Excellent
8.0
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
10.0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: Could not have been on better location , staff helpful, Bed was comfortable, nice shower, nice but small room
Cons: No free wifi, no hair dryer, small bathroom
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
8.2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Excellent
9.4
Pros: Beautiful hotel; great staff.
Cons: Too many homeless hanging out across the street from the front door of the hotel playing their instruments. We were originally on the 6th floor & could not sleep due to noise. We requested & moved up to the highest floor - 15th. That made all the difference.
Excellent
9.0
Pros: Location was perfect for walking to just about everything in the French Quarter and just a block away from Bourbon which cut down on the noise level. Staff was extremely nice.
Cons: Some of the furnishing were well worn and in need of some minor repair. Our in-room safe did not work.
Excellent
10.0
Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans
Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.
Excellent
10.0
Good
6.0
Cons: I thought th staff was very rude. We arrived early before check in we were told we would get a call. After a few hours we went back to the hotel and asked if the room was ready and was responded very rudely we would get a call.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
8.8
Pros: Great location, comfortable beds, nice carousel bar.
Cons: Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.
Good
7.3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
9.1
Pros: The Monteleon is a great hotel in the heart of the French quarter . Loved the atmosphere, Carosel Bar, and friendly staff. Our stay was wonderful. Will look forward to stayintg there again on our next visit to New Orleans.
Excellent
8.6
Pros: Staff was very friendly. Location great. Pool was very nice
Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.
Excellent
9.6
Pros: The location is fabulous, you're in the heart of the French Quarter without the noise of Bourbon Street. The lobby is beautiful and great for people watching. The famous Carousel Bar is fun and the rooftop pool is lovely. The doormen make you feel welcome from the moment you walk in. It's a classy elegant place to stay. The last two times I was there, the graciously accommodated with an early check-in, which I really appreciated as I had my 81 year old mother with me.
Cons: There was nothing I didn't like.
Excellent
10.0
Pros: Great history and location. Great rooftop pool. Bar was "cool" with the carousel, I got a little dizzy and had to step off! Very nice!
Excellent
9.4
Pros: I loved how attentive the staff was and how quickly they addressed any issues or questions. I loved the atmosphere, the cleanliness, the Carousel Bar and lobby were beautiful, and they were more than accommodating.
Cons: The only complaint was how small the room/bathroom were, but it didn't hinder our stay in any way.
Good
6.6
Pros: I like the style of the hotel in that old hotel feel. You could see the history in the main lobby
Cons: My room was out dated and the bed was old. There was marks all on the wall paper, the trim was coming off, and the room was cramp
Good
6.0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
9.4
Pros: Monteleone is marvelous and I will come again. My only criticisms are 1. It is not fully handicap accessible 2. The bathrooms are nice but small and dated, no walk in showers 3. Bedrooms are small by modern standards (limited to 2 to a room comfortably.
Cons: Restaurant, entertainment, bars, service par excellence, cleanliness, doormen extraordinarily helpful( (we needed extra assistance and always received what we needed and more)
Excellent
9.4
Pros: The pool was a welcoming retreat after a day of touring the city. The staff were extremely helpful and pleasant.
Cons: I would have liked to be a part of the carousel bar, never any seating available. The view was not to my liking, and the bathrooms were small.
Excellent
9.0
Pros: Hotel Monteleone is a beautiful, grand old property steeped in literary history. The service staff was excellent for the most part.
Cons: There was one young woman working the rooftop pool area (I think she was supposed to be a waitress) that seemed she would rather not be there and the guests were pretty much ignored while she got some reading/studying done. Don't get me wrong, I'm ok with the fact she was reading in her down time but she needed to be batter at multitasking and taking care of the guests- perhaps the bartender could have said something to her to keep her head in the game.
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 8.8 Excellent
Based on 719 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
Memories begin at The Roosevelt New Orleans, A Waldorf Astoria Hotel. Built with business and leisure travelers in mind, The Roosevelt combines old-world service with today’s modern conveniences. Offering 504 luxuriously appointed guestrooms and suites, the Roosevelt is the ideal headquarters for your business meetings or that weekend getaway to New Orleans. The Roosevelt is adjacent to the world famous French Quarter (one block from Bourbon St.) and is convenient to the Canal Streetcar Line, Super Dome, Harrah’s Casino, Mississippi River attractions, and the New Orleans Convention Center. Experience all of the perks and amenities of our luxurious property. Pamper yourself in the Waldorf Astoria Spa, listen to live jazz while sipping on creative cocktails in the Fountain Lounge, experience America’s first cocktail, the Sazerac, at the Sazerac Bar, or treat yourself to a memorable dining experience at John Besh’s Domenica. Spacious guestrooms offer luxurious linens, flat screen TVs in the Bed and Bath, WiFi (additional charges apply) in all guestrooms and public areas, in-room refreshment centers, bathrobes, in-room safes large enough for laptops, and 24 hour in-room dining. The hotel also features 135 distinctive suites ranging from the comfort of a traditional one-bedroom suite to the grandeur of our Astoria suites.
Overall 8.8 Excellent
Based on 530 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.4
Pros: The hotel was beautiful, room was comfortable, staff was wonderful
Cons: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.
Excellent
8.5
Pros: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.
Cons: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.
Excellent
10.0
Excellent
10.0
Pros: The pool is so nice! Our room was fabulous!
Good
6.5
Pros: The location and the overall feel are great.
Cons: They're not very accommodating, nor does the room come with much in the way of extras.
At Hyatt Regency New Orleans our guests enjoy a bevy of amenities including Hyatt Express Kiosk Check-in, concierge services, onsite dry cleaning and laundry services, valet parking, and more. Head over to Bywater Pool Deck & Bar after a busy day for a relaxing dip in our salt-water pool or enjoy breathtaking city views while working up a sweat at StayFit™ fitness center. Be sure to enjoy a meal at our award-winning restaurant, 8 Block Kitchen & Bar, or our sports & media bar, Vitascope Hall.
Overall 8.7 Excellent
Based on 2,261 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
7.7
Excellent
8.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
8.3
Excellent
10.0
Excellent
9.7
Excellent
8.8
Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.
Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
8.0
Excellent
9.1
Excellent
8.0
Excellent
9.1
Good
7.4
Excellent
9.3
Excellent
10.0
Excellent
9.1
Excellent
9.1
Excellent
10.0
Pros: Work out room, Starbucks, location, staff, room, everything....
Cons: a little better explanation at check about elevators.
Okay
5.1
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Cons: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Excellent
8.2
Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
Cons: The room was a little small.
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
9.7
Pros: Staff was helpful (they respond to text messages!!!!!!), several of restaurants and bars inside, quick walk to the Superdome, clean rooms, spacious rooms, nice room arrangement (so the bathroom/full length mirror was a little separate from the bedroom).
Cons: long walk from the parking garage to the front desk to the room, confusing how to return to the parking garage, no shuttle to area restaurants.
Excellent
10.0
Pros: This hotel is extremely clean. The beds are really comfortable. This is my second time staying here and my first choice when I travel to New Orleans. The staff are the best. I couldn't recommend this hotel more.
Excellent
10.0
Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.
Excellent
9.7
Pros: The service and staff were wonderful! I have stayed at many hotels in New Orleans over the years, and the staff at the Hyatt was by far the most friendly, courteous, and helpful that I have ever experienced. I would absolutely stay there again and again!! Thanks Hyatt!!
Excellent
10.0
Pros: It was dope. Clean. Modern. New.
Excellent
8.5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Excellent
9.1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
10.0
Pros: comfortable bed, clean and staff friendly and helpful
Excellent
9.6
Cons: Parking rates
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
8.0
Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
Cons: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
Excellent
10.0
Pros: Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.
Cons: Nothing!
Excellent
10.0
Pros: Hotel, very friendly staff.
Cons: N/a
Excellent
10.0
Pros: Very nice! We came for our anniversary and it was amazing. The staff made our night special.
Cons: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
10.0
Pros: Easy check in
Excellent
10.0
Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.
Cons: Nothing
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Overall 8.7 Excellent
Based on 975 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
10.0
Pros: The customer service was amazing!
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10.0
Pros: Could walk anywhere
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
9.7
Pros: Super friendly staff and large rooms!
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
8.8
Cons: Ja
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Overall 8.6 Excellent
Based on 3,109 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
7.7
Excellent
8.8
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excellent
10.0
Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Good
7.7
Cons: Room was musty smelling
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
8.5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.0
Cons: Parking
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
A city for the senses, from the enticing scent of a hearty gumbo to the energizing beat of a jazz band. At The Ritz-Carlton, New Orleans, located on the edge of the French Quarter, the experience of the city comes to life as soon as guests cross the threshold of the historic luxury hotel. Set within the 1908 Beaux Arts Maison Blanche building, our hotel highlights traditional Southern ambiance with an elegant interior that reflects the graciousness of antebellum mansions.
Overall 8.6 Excellent
Based on 237 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Okay
5.7
Pros: We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.
Excellent
8.5
Pros: Very elegant and friendly hotel.
Excellent
10.0
Pros: Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
Le Pavillon New Orleans is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 1,336 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: The front desk staff headed by Shronette Davis is first rate. Their responsiveness to request was quick and the attitude was friendly and nice. We had a problem with our room upon check-in but the staff went out of their way to help remedy the situation. I like the way the shower door opens at the opposite site of the spray head so you don't get the floor wet when getting in The beds were extremely comfortable. The breakfast room is lovely and the wait staff extremely efficient.
Cons: The hotel issued a comp night for the first night mix-up but I had to process it through the booking service through Kiyack. But they haven't returned my calls. The rooms are too small, really for two people, not to mention 3 or 4. The bathroom is very small, with really no place to put the toiletries bags. There are no bath mats so you have to stand on a cold tile floor in your bare feet. The room only has one tiny waste basket in the bathroom. Need more. No way to call housekeeping directly
Excellent
10.0
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Cons: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
8.2
Okay
5.4
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
8.0
Good
6.2
Excellent
10.0
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Mediocre
3.1
Pros: Great location. Had a great stay in 2015.
Cons: No notice upon arrival or in lobby about renovations. Ongoing construction in suite next door until 6:30PM one night, and non- stop another night - we finally requested to change rooms/floor at 9:30 pm because they would not stop. Intermittent hot water. Fresh paint peeling off the door. Shower rod came down. Our room was not cleaned either day until we requested it upon our return to the room late in the day. Construction workers taking bins of rubbish down the guest elevators; hallways never vacuumed from debris at the end of the day. Staff were indifferent about our circumstances and at times denied what was going on. Wrote a letter to the manager and still have not received any response 5 days later. Very disappointing. Recommend not staying here until construction is complete.
Excellent
9.7
Pros: Very nice hotel, will look to return.
Cons: Bed was under a window with single pane glass, nighttime was drafty with colder weather.
Excellent
10.0
Pros: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.
Cons: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!
Excellent
9.7
Pros: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!
Cons: I couldn’t find a microwave anywhere in the facility! This was frustrating when bringing back delicious leftovers and there was no way of heating them up!
Mediocre
3.7
Pros: It's very antique and beautiful
Cons: Our room was not clean
Good
6.2
Pros: Large room, clean, air conditioned
Cons: I was inexplicably placed in a room near where construction was being done on a suite. The pounding, hammering and loud conversation woke me early every morning.
Mediocre
2.0
Cons: We did not have a shower they told us to contact our 3rd party company we booked with to return the booking because the room they gave us was out of order
Good
6.2
Excellent
10.0
Pros: The service was great. The rooms were beautiful. The PB&Js and Hot Chocolate were excellent and there was a rooftop pool and hot tub.
Good
7.0
Cons: Everything was ok except the $50 parking charge was hidden and know one told us until we checked out!
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
8.5
Pros: Location & staff
Cons: Housekeeper didn't do a good job 1. She forgot to leave a bath mat in the bathroom for the first day cleaning 2. She didn't take away the used towels and leave enough clean towels in the room for the second day. 3. The minibar was not on and the hotel did not want to turn on,either.
Excellent
10.0
Pros: This hotel is A+++....the staff was extremely friendly & gave us A++ service!! The rooms were very luxurious & clean w/comfortable beds...the hotel was classy & the rooftop pool was incredible!! HIGHLY RECOMMEND!!
Cons: No negative comments about this hotel...TOP RATED!!
Okay
5.1
Pros: The staff was very nice and accommodating
Cons: The hotel was very run down and dirty. There was trash in the stairway. There was a terrible smell coming from what they used to clean the carpets. The remains of a hot tea I ordered for room service sat in my room the entire time. The hotel is old and in need of an upgrade for the prices they are charging.
Excellent
10.0
Pros: My friends and I were very satisfied with our entire stay. The hotel is absolutely gorgeous and the rooms were very comfortable. The coffee maker, microwave, and refrigerator are three amenities that I think are often taken for granted! The PB&J bar is not only charming, but a useful and welcome snack when coming in late and not wanting to spend time or money stopping somewhere else for a snack. The rooftop pool and hot tub had amazing views. Though I didn't get to use it, the fitness center on the top floor also looked well equipped and taken care of. The staff was very professional, enthusiastic, and talented. From our hotel, we were able to walk to the French quarter in 10 minutes or less, had instant access to Canal St and the St Charles streetcar, and we were also able to easily walk to the two stadiums. Would definitely look to book here first upon returning to New Orleans.
Cons: While the free wifi worked fast and was very much appreciated, on mobile devices you needed to continuously log back into it any time you turned your screen off.
Good
7.4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
In the 1820s, Mr. James Caldwell built one of the greatest English theatres in America, called The St. Charles Theatre, on Camp Street. One of the most talented and renowned actors who regularly performed at the theatre was Mr. Alan Pelham. In honor of Mr. Pelhams wondrous contributions to the theatre community, Caldwell named his elaborate home, located on Common Street, The Pelham Manor. Today, The Pelham Hotel remains at the hub of activity, located in the midst of the Central Business District and steps away from the famed French Quarter. While The St. Charles Theatre and the Pelham Manor no longer exist, The Pelham Hotel still stands as a testament to Caldwells dream and the English grandeur of a theatre once referred to as The Temple of the Drama.
Overall 8.4 Excellent
Based on 2,172 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.8
Good
7.7
Excellent
10.0
Okay
5.1
Excellent
10.0
Good
7.7
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
9.4
Good
6.0
Good
7.7
Excellent
9.1
Okay
5.4
Good
7.7
Excellent
9.3
Pros: The staff were very friendly. The room was a corner room and had a very natural feel to it. My wife and I loved the exposed brick and high ceilings. The portraits in the hallways set the tone for what New Orleans is all about.
Cons: No microwave or refrigerator in the room. No leftovers from restaurants able to be kept.
Okay
5.1
Pros: Location was perfect and extremely easy to get to anything and everything.
Cons: The non-windowed closet... oops... room was tucked away... next to the stairs exit. Extremely noisy. The room was dirty, the toilet stopped up, the bathroom had mold in the shower and mildew on the wall (inside and out of the shower). We only had lukewarm water the entire visit. Our visits to NOLA have us in our rooms very little durring our stays... still want a clean room with hot water. Things will have to change a lot for me to ever stay there again. With all this negativity spoken I must say the staff was nice and very helpful.
Mediocre
2.8
Pros: The location was alright, within walking distance to the French Quarter. The rooms had vaulted ceiling and were really well decorated. Kcup machines in each room for mornings. Bathroom and sheets were clean.
Cons: The building and more specifically our room smelled so bad of mold that we tried to get our room moved. They wouldn't move our room and wouldn't refund any money so we couldn't check out and leave. A week since staying here and I am still suffering from acute bronchitis, myself and every one of my friends who stayed in my room have the same illness. Our sink leaked constantly and soaked the carpet in the walkway of our room only making the mold smell worse. Housekeeping there my personal belongings on the floor, like my personal pillow and left it there. The carpet was gross and always seemed damp, along with the curtains. Beware if you have an allergy to mold.
Excellent
8.0
Pros: The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to.
Cons: The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
Good
6.5
Pros: Location; charm
Cons: No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Excellent
9.3
Pros: Big beautiful rooms, comfortable beds, friendly staff.
Cons: Nothing.
Excellent
10.0
Pros: Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Excellent
10.0
Pros: Friendly staff. Clean room. Great location.
Excellent
10.0
Pros: The hotel is just one block off canal, so it’s not in the crazy foot traffic.
Cons: A little hard to get to at first because it’s on a one way narrow street. Easy to miss the street
Good
6.0
Cons: The room is too small and has no window.
Good
6.8
Pros: This is a small old hotel that is very charming and in a great location. Close to the French Quarter and Riverwalk.
Cons: Tiny rooms. My room took 5 - 10 minutes to get hot water running.
Good
6.0
Pros: Restaurant access
Cons: No one available for valet parking and no bellman. Yet, you can charge for this. Person at front desk upon check in was rude and could have cared less. Also, if I would have known that my room would have not had any windows, I would have gone elsewhere.
Excellent
8.8
Pros: Good price. Bed was comfortable. Room was clean.
Cons: Not many amenities
Excellent
10.0
Pros: Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Good
6.8
Pros: The inside of the building is very beautiful and the bathroom was amazing. Bed was comfy and staff was very kind and inviting.
Cons: NO WINDOWS in some of the rooms, and half of the outlets didn't work.
Excellent
9.7
Pros: Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
Okay
4.8
Pros: Good location
Cons: Indifferent staff, mildewy smell covered up by perfume, dark room, noisy air conditioning, dark room. You can do much better.
Good
6.8
Pros: Location and a really neat old building. Great bathrooms
Cons: No windows and room smelled musty.
Excellent
8.8
Pros: The hotel was clean, comfortable, and convenient.
Cons: The front door opens to the back door or a nearby hotel's trash collection site.
Excellent
8.6
Pros: The room had amazing charm that reflected the gumbo pot of culture in New Orleans.
Cons: More amenities. Coffee IN The room, Check The wall Outlets (Some Were loose), continental breakfast
Excellent
8.2
Pros: Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer.
Cons: Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
Good
6.0
Cons: I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Excellent
8.8
Pros: Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! ,Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! A touch pricy but so worth it!
Cons: A touch pricy but so worth it!
Modern comfort and classic southern hospitality intertwine at this AAA Four Diamond Award luxury hotel near the French Quarter. From our bold restaurants to our timeless event spaces and every room in between, InterContinental® New Orleans provides guests with the refined amenities needed for an unrivaled stay in the Crescent City. Nestled in the Central Business District, guests will be just steps from iconic areas like Bourbon Street and the Arts District of New Orleans.
Overall 8.4 Excellent
Based on 1,115 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Mediocre
2.8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
10.0
Excellent
10.0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
9.1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Excellent
9.0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
10.0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
10.0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
8.5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Good
7.4
Pros: Awesome, clean
Excellent
10.0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Excellent
9.6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Good
7.1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
9.7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
With a stay at Harrahs New Orleans Casino & Hotel, you'll be centrally located in New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Canal Street. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel features 30000 square feet (2787 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 194 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.7
Pros: The hotel is across the street and offers a tunnel to walk through to get to Casino. Very well situated and within walking distance to the French Quarter. The staff are very friendly and helpful with maps and directions and suggestions for restaurants and clubs. Checking in and out was a breeze. Every time we walked in or out of hotel staff would greet us with a friendly smile. The Casino very busy and lots of slots to choose from. Appreciated the no smoking atmosphere so much more than Harrah's Biloxi which still allows smoking and we had to walk out. Lots of food choices inside the casino. Diamond Lounge was very nice but food was awful.
Cons: My room was nice but the bathroom make up mirror did not work. The housekeeping service did not replace our used drinking glasses and coffee mugs. They were left with coffee still in the mugs when we returned from a day out. It was obvious we were not going to drink all the coffee. I had to wash them myself in the sink. The "Steakhouse " restaurant in the Casino was a huge disappointment. Big bucks for steaks that did not live up to the price tag. Looked like a cafeteria style eatery, with no white linens to give it the high priced Steakhouse style look. Very disappointing and uninviting. We should have gone to Ruth Chris instead for the $200.00 price tag we paid for dinner. Everything is extra . The waiter very knowledgeable about wine and was very nice. Slots are also tight here. Diamond Lounge was very nice but the food options were awful. The Caesar's chicken salad was small, and the chicken breast was cold and overcooked and tasteless. The pretzels were not a good option either. Very cheeply put together. The wine was good . Enjoyed the free drinks but would not eat the food.
Excellent
8.0
Excellent
10.0
Pros: I loved the staff, I loved the courtyard and it's many food options and entertainment, and I loved the proximity to the French Quarters.
Cons: I hated the parking.
Excellent
9.7
Pros: This is a fantastic MGM Property to stay at in New Orleans. Right next to the French Quarters. Newly Remodeling and very tastefully done Rooms. Great service, need I say more. You won't be disappointed. Glad we stayed here with our friends. This hotel Added a touch of class to our visit.
Excellent
10.0
Pros: Let me just say, the room was so clean and spacious. My God, the tub could probably fit 3 people in it. I felt like I should have brought a bag of epsom salt to relax a bit more. There was also coffee in the room for you to make if you didn’t want to get up & out too early. The bed was very firm, often times when we travel the bed are too soft but not this time. I felt like Dorothy in “THE WIZARD OF OZ” there’s no place like home. Oops! I almost forgot, I’m at Harrah’s New Orleans Casino & Hotel. Fabulous Trip!!
Cons: I guess this block is suppose to be left blank
Be among the first to experience the newly renovated La Quinta Inn & Suites New Orleans Downtown – a beautifully appointed high-rise hotel with a rooftop pool. Our New Orleans hotel is perfectly located in the heart of the metropolitan Central Business District, just steps from the French Quarter. Here you’ll enjoy a free FREE Hot Bright Side Breakfast® and FREE ultra-fast WiFi.The 166 rooms at La Quinta Inn & Suites New Orleans Downtown have received a makeover. With big-city inspired colors and refreshed vibe, guest have an ideal place to relax, get ready, or get work done. Useful amenities are at your fingertips. Along with La Quinta’s signature customer service, you’ll have many reasons to rave about your stay.Whether you are in town for business or pleasure the 100% non-smoking La Quinta Inn & Suites New Orleans Downtown is the place to stay with recently improved décor. Get your workout in at the 24-hour fitness center or take a dive in the 5th floor rooftop swimming pool. Use the business center to take care of any unfinished tasks. Valet Parking is provided for all guests at a rate of 35USD per day. Wake up each morning to a FREE Hot Bright Side Breakfast® featuring scrambled and hard boiled eggs, bacon or sausage, freshly prepared oatmeal and toppings. Your pets are welcomed at the La Quinta Inn & Suites New Orleans Downtown.After a day experiencing what the French Quarter has to offer, retire to your clean, quiet and comfortable room for a good night's rest. You’ll enjoy a newly renovated room with comfortable Simmons Beautyrest pillow-top bedding. Stay entertained watching HD flat screen TVs and streaming on high speed FREE WiFI Internet access. Some rooms include a microwave & refrigerator for your convenience.Any time of year is great to enjoy the authentic restaurants, nightlife and history that make New Orleans so unique. Bourbon Street, the Port of New Orleans, the New Orleans Ernest N. Morial Convention Center are within a ½ mile of the hotel. Attend exciting events at the nearby Mercedes Benz Superdome; just a mile away. Jackson Square, Mardi Gras, Jazz Fest, French Quarter Fest and Essence Fest are just some of the events to experience in this magical city. 1.5 miles northwest of the hotel you’ll reach Southeast Louisiana Veterans Health Care Hospital.Prestigious companies like Halliburton, Pan American Life, Shell Oil Company, Tulane Medical Center, Whitney Bank, Jones & Walker Attorneys, JP Morgan Chase Bank, Regions Bank, RR Donnelley Financial, and Zehnder Communications, Inc are within walking distance for business travelers.A stay at the La Quinta Inn & Suites New Orleans Downtown comes with a convenient location in Downtown New Orleans, near the French Quarter and establishments frequented by business travelers. Our hotel in New Orleans is the ideal location to experience all New Orleans has to offer.Parking Fee Note: Only Valet Parking is available; parking is 39USD per day. All Reservations Require valid Credit Card at check in.
Overall 8.3 Excellent
Based on 3,617 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Okay
5.4
Pros: The location and the view could not be beat.
Cons: The staff were rude, and considering I was paying a premium for a room that was broken and barely clean that was just the point at which I wanted a refund. I paid extra for valet parking and was then chastized for taking my own car right after they had pulled it up, and they had a change of shift. I stayed a Hyatt Place last time, and I paid relativly the same amount, and the staff was kinder, food was better, and room was much cleaner. I will not be staying here again. Other than location I would not tecommend this to anyone.
Excellent
8.0
Excellent
9.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Good
7.7
Excellent
10.0
Pros: Having breakfast was so nice.
Cons: Having conditioner for the hair supplies as they only had shampoo. Having a small amount of supplies for sale.
Good
7.7
Pros: The suite was very spacious and good for kiddos. The stuff was very accommodating and brought USA crib and extra sheets. The location is ideal about a 10 minute walk to Bourbon street and 15 minute walk to Aquarium, river walk and Jackson Square. There are many great restarunts very close.
Cons: The only thing we did not like was the couch/pull-out couch. It was not super comfortable but that is a minor detail. Just throw the kiddos on it!
Excellent
8.0
Pros: Nice, friendly staff. Room was clean.
Cons: Breakfast selection was subpar and the coffee was more than lacking.
Good
7.7
Pros: location
Cons: Street noise No restaurant
Excellent
8.0
Pros: The view we had in our room was good.
Cons: The complimentary breakfast was very limited. We ended up eating somewhere else.
Okay
5.6
Pros: We had a place to sleep
Cons: Very noisy outside. The water quit working for a while. Good thing we weren't to dirty from partying before. Out of the French quarter. But close.
Excellent
9.4
Pros: I beds are comfortable and the location is walking distance from everything
Cons: the front desk lady was a little unprofessional.
Excellent
10.0
Pros: Location
Good
6.5
Pros: Close to convention center and the French Quarter
Cons: Pretty basic in all aspects
Excellent
8.0
Pros: Breakfast was amazing and the beds was very comfortable.
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: Breakfast was free and abundant, although the coffee was too weak for my tastes. Would like to see an espresso machine installed.
Cons: Downtown patting is always expensive and a challenge, but the parking space next door should have a weekend contract with LaQuinta.
Excellent
8.0
Cons: Late check in times. However, the staff got me in a couple hours early.
Mediocre
2.0
Pros: 1) No room cleaning ??? WTF 2) Don't advertise breakfast included if No breakfast due to covid 19 ??? 3) HOT WATER took 5 minutes before hot water come .. 4) Parking: Should give instructions on parking
Cons: This hotel is NOTHING i expected for a Marriot property...very disappointed... I will definitely have to reconsider booking another Marriot property.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.3 Excellent
Based on 1,919 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: I liked everything. The cleanliness, the service, the location, the beds, the updated bathrooms etc.
Cons: I was fully satisfied
Excellent
10.0
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
10.0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
10.0
Pros: Everything available was excellent
Cons: Covid-specialized massages would have been nice, like some other nice hotels I stay at currently
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Good
7.3
Pros: location
Cons: $40 per night parking fee
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Overall 8.3 Excellent
Based on 1,796 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Excellent
8.0
Good
7.6
Excellent
10.0
Excellent
10.0
Good
7.1
Good
7.7
Excellent
9.1
Excellent
9.4
Excellent
8.5
Excellent
8.0
Okay
5.4
Pros: The location
Cons: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
Excellent
9.3
Cons: There was the remnants of a cookie under the chair by the tall lamp in the corner which I found because all of my lamps were unplugged and I had to crawl around to plug them all back in.
Good
7.7
Pros: Initially we had a problem with our reservation and had to spend the night at a neighboring hotel. The hotel staff more than accommodated us in the end.
Cons: We had to call the corporate office to get our situation resolved
Good
6.8
Pros: Location
Cons: The elevators are a disaster. Honestly this would cause me to pick a different hotel
Good
7.1
Pros: Staff was awesome. They were always helpful and super nice. Great customer service. Perfect location to most everything we wanted to see.
Cons: Strange smell in room. Not bad but not good either. Could have used a room freshener. The bathroom is a bit small. We kept hitting the wall with the door each time we opened it.
Excellent
8.0
Pros: The room/bed/view were lovely.
Cons: For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
Excellent
8.2
Cons: Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.
Okay
4.8
Pros: The hotel is in a great location and the lobby is nice
Cons: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.
Excellent
10.0
Cons: They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
Excellent
9.1
Cons: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Good
7.7
Pros: The decor and view
Cons: Smell of the towels were like smoke
Good
6.5
Cons: Unable to accommodate a room request made well in advance.
Blending contemporary style with authentic Southern charm, AC Hotel New Orleans French Quarter offers boutique comfort in an iconic travel destination in our historic building. Enjoy easy access to the Mercedes-Benz Superdome home of the NFL Saints, Smoothie King Arena, New Orleans Convention Center, and legendary attractions on Bourbon Street and the French Quarter. Find your respite in contemporary accommodations including flat-screen Smart TVs with streaming apps, complimentary Wi-Fi and plush, pillowtop beds. Greet the day with a delicious European-style breakfast at our popular AC Kitchen before stepping outside into an exhilarating world of activities, festivals, music, and nightlife. Host unforgettable meetings, conferences, weddings, and social engagements in our versatile event space, enhanced by expert planners and skilled catering professionals. After exploring the best of NOLA, return to our boutique hotel and sip creative, hand-crafted cocktails at our AC Lounge.
Overall 8.3 Excellent
Based on 1,674 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.
Cons: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Pros: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.
Excellent
8.5
Pros: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.
Mediocre
2.0
Cons: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.
Excellent
8.5
Pros: Room and location
Cons: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it
Excellent
8.0
Pros: Staff were super helpful and friendly
Cons: No closet and no mirror.
Okay
4.0
Pros: Good location and the Hotel was clean.
Cons: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.
A relaxing retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Overall 8.2 Excellent
Based on 2,193 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.0
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Overall 8.2 Excellent
Based on 1,909 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Good
7.4
Good
6.2
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
9.1
Excellent
8.0
Excellent
10.0
Mediocre
3.4
Mediocre
2.0
Pros: The location
Cons: Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Good
7.1
Cons: I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.0
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Good
7.7
Excellent
8.2
Good
7.7
Pros: The hotel was in a great location and very walkable to various New Orleans attractions. The staff was very friendly and accommodating. They allowed me to change my room to a double queen and check-in early as well as do a late check out until 3 which I appreciated. The room was a nice size for two people.
Cons: The bathroom wasn't as clean as I would like. There was hair left over from the previous occupant. The blanket was also dirty when I separated it from the sheet.
Good
6.0
Pros: The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.
Cons: The hotel is dated and could use some up-dating.
Excellent
9.4
Excellent
10.0
Pros: Professional staff. Wonderful view. Great location
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 1,200 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
10.0
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
Excellent
10.0
Excellent
10.0
Pros: The bed was great, and the hotel was very clean
Cons: The remote didn’t seem to fit the television, we couldn’t access all stations listed on the guide. No in-room coffee or tea, and there could have been more outlets for our electronic devices
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Okay
4.0
Pros: Dark rooms that are pretty quiet.
Cons: Some of the staff is not properly trained to do their job/be in the hospitality industry. Cleanliness/functionality of the rooms needs to be more of a concern.
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to both Canal Street and the French Market. Our French Quarter hotel, only a 10-minute walk to Jackson Square and Bourbon Street, makes us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Mercedes Benz Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short cab ride away, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
Overall 8.2 Excellent
Based on 1,182 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Good
6.0
Pros: Ok hotel. A 3star at best.
Located in New Orleans (French Quarter), Andrew Jackson Hotel®, a French Quarter Inns® Hotel is within a 5-minute walk of Bourbon Street and Jackson Square. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Overall 8.2 Excellent
Based on 510 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Good
7.7
Excellent
8.2
Excellent
8.8
Pros: I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Okay
4.3
Pros: Location
Cons: Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
Excellent
8.0
Cons: The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Excellent
9.3
Pros: We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff
Cons: We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Okay
5.3
Pros: Location was excellent! Staff was friendly.
Cons: The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
Okay
4.0
Cons: Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Good
7.4
Pros: This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Excellent
9.7
Pros: I liked the convince of location and comfort of the room.
Cons: I didn’t care to much for the inconvenience of parking and not having a bath tub plug.
Okay
4.5
Pros: The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though.
Cons: The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Excellent
9.4
Pros: The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable.
Cons: the only negative i have is that they were under construction and started working loudly very early in the morning.
Excellent
8.8
Pros: I loved the historical and nostalgic feel of the hotel and the view from the balcony. However, the ghost tours stop in front of the hotel every night, over and over and you hear the same story about it being haunted!
Cons: The parking is terrible in the French Quarter so valet is your option but it’s expensive.
Good
7.7
Pros: Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day
Cons: The Bathroom is a bit small but big soft towels were in abundance
New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hosting. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Astor Crowne Plaza New Orleans French Quarter. Also, the guest rooms here all have flat screen TVs, Cox cable channels, and work desks. Take advantage of our well-equipped fitness center, outdoor pool, or dine in at Dickie Brennans Bourbon House our on-site restaurant. Spend any free time you have exploring some of the many attractions in New Orleans, including visits to Superdome (a mile north), Jackson Square (less than mile south), or watching a race at Fairgrounds (five miles east). The Astor Crowne Plaza French Quarter is located 16 miles from Lous Armstrong International Airport MSY.
Overall 7.9 Good
Based on 3,018 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.1
Pros: We were very happy with the amenities and the room, our only negative was that the windows did not do an adequate job of keeping the street noise down! Made it very hard to sleep. Other than that it was great.
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
6.2
Excellent
10.0
Okay
5.4
Okay
5.7
Okay
5.7
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
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Popular in New Orleans
Accommodations in New Orleans
Airports in New Orleans
Landmarks in New Orleans
- Canal Street
- Harrah's Casino
- The Outlet Collection at Riverwalk
- Jackson Square
- Le Petit Theatre Du Vieux Carre
- New Orleans Station
- Saint Louis Cathedral
- Ogden Museum of Southern Art
- Old Ursuline Convent
- Louisiana Children's Museum
- New Orleans City Hall
- Musee Conti Wax Museum
- The Shops at JAX Brewery
- The National WWII Museum
- Veterans Affairs Medical Center
- French Market
- Contemporary Arts Center
- Audubon Aquarium of the Americas
- Beauregard-Keyes House