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New Orleans hotels near The Shops at JAX Brewery
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Best New Orleans hotels near The Shops at JAX Brewery
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits in the heart of downtown New Orleans. Both soulful and savvy, the hotel conveys a sense of hidden history, of stories still left untold.This impeccably designed 196-room hotel will feature fifty suites, which includes twelve Signature Suites, a fitness center, street-level restaurant, lobby lounge and courtyard bar. Additionally, the hotel will feature nearly 2,000 sqft of meeting and event space.
Overall 9.2 Excellent
Based on 995 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
6.8
Pros: The hotel is really chic and has a cool vibe. The location is perfect.
Cons: Beware that there are rooms that have no windows to the outside! My husband and I booked a king room with city views, but were notified on arrival that we had been "upgraded" to a king suite because we were celebrating our anniversary. When we got to our room, we realized in horror that the only window was a small window to the busy interior hallway. The idea of staying in that essentially windowless room was unbearable to me, and we asked to be transferred to any room with a window. We were transferred to a beautiful room the next day, but I would never have even booked the hotel had I known that we would spend the first night without natural light. It also felt disingenuous to call it an upgrade. The staff was also nice enough, but not the most competent.
Excellent
10.0
Excellent
9.1
Pros: Small Cozy Different
Cons: The smells weren’t good in two occasions but they were gone rapidly
Excellent
8.5
Pros: New was very comfortable. Hotel was in a great location. Staff was very helpful
Excellent
9.7
Pros: Loved everything. Not one single complaint. Rooms were well appointed. Comfy beds. I will definitely returnto this hotel. Beautiful public spaces, bar soon to open French bistro, beautiful courtyard and cool library room with nice sofas to lounge or work.
Cons: The only slight issue was that I had a ground floor room and my window faced an alley; so lots of weekend noise. Choosing a room on an upper floor may help.
Excellent
10.0
Pros: Room design and space
Cons: Covid closed the bar. Would have loved that
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,095 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The location was perfect. We were able to walk everywhere we wanted to go
Excellent
8.8
Pros: Great location, comfortable beds, nice carousel bar.
Cons: Small room, no view- window was covered with plastic adhesive to obscure view, we faced another building.
Good
6.5
Excellent
8.0
Excellent
10.0
Pros: The location is excellent! This is an old hotel with lots of history. The Carousel Bar is wonderful.
Cons: Room was on the small side.
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Excellent
8.8
Pros: The hotel was very nice, located in convenient place and prices are reasonable.
Cons: Front entrance is very congested, rooms were a bit smaller.
Excellent
8.3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10.0
Pros: Excellent room service. The carousel bar was fun. It's located in a prime location.
Cons: N/A
Excellent
10.0
Pros: Everything except pool deck locked at night
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Good
6.5
Pros: Love the location and the Carousel bar. Love the history and the feel of the hotel.
Cons: Our room air was very loud and the shower sprayed water up into the ceiling light which could have caused harm to us.
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
8.0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Excellent
9.3
Pros: Location.. minutes walk from Bourbon St. and Canal St.
Cons: The rooms are REALLY small but it's a historic hotel in the middle of the city so understandable. Valet parking overnight was $45 for guests, which is a lot in my opinion. I am already paying over $200 for the room and did not expect to tack on another $50.
Excellent
9.1
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Cons: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.
Excellent
10.0
Pros: The staff and cleaning crew were wonderful. Always going above and beyond to make our stay perfect.
Cons: The pool had debris in the pool. It was also very cold and we were told it would be heated. Thr 60.00 a day fee for parking, and room service was a complete a suprise. I was under the assumption that I could pay directly for parking....however, the hotel put a hold on my debit card for services I didn't use...for example, room service. It will take 3-5 business days to receive my refund. That caught me off guard and caused my finances to be tight for a few days until I could move money around at my bank. I wish I had been aware of these charges.
Excellent
10.0
Pros: LOVE this hotel!!! A+++!!
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: Very helpful. Location right in the heart of the French Quarter yet close enough to Canal and one block off Bourbon so it wasn't so loud all the time. Food amenities everything A+ Hotel Service was perfect.
Cons: The only downside is a plus side for some. The location is in the French Quarter so it is always busy and a bit loud day and night. But the rooms are quiet and calming. It is what you would expect for the Quarter and nothing short of an ideal blend of value service location and luxury.
Good
6.2
Pros: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.
Cons: See above.
Okay
4.6
Pros: The location and the staff. Service was excellent.
Cons: The room was old and tiny. Everything cost something there, even a pitcher of water. They wouldn't provide one to us. The parking price was exorbitant. I believe they make people pay for the bar downstairs and the location. Nothing about this hotel was worth the money. I won't stay there again.
Excellent
9.7
Pros: Food was delicious but a little pricey. Great location in the French Quarter!! able to walk everywhere. Staff was very accommodating to our needs.
Cons: Cost of room service
Excellent
9.0
Pros: Hotel Monteleone is a beautiful historic hotel in the French Quarter and we thoroughly enjoyed our stay there. The rooms are quiet and comfortable and the rooftop pool was a nice perk!
Cons: Parking can be an issue in the French Quarter and we did use the hotel's valet parking for part of the time, which was a little more expensive than we would have liked. There was a less expensive parking garage close by where we ended up going for the last part of our trip.
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Good
7.4
Pros: The Hotel was very beautiful, the staff was very nice and courteous, the rooms a little small but comfortable. The bed and pillow ultra comfortable. Fun bar, decent restaurant.
Cons: I could nt believe the fact that they would not give you not even a complementary small bottle of water, while in the mean time they would sell the same for almost $3.00 in the gift shop.
Excellent
8.5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Excellent
10.0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Excellent
9.4
Cons: room # 944 is a bit too small
Excellent
9.7
Pros: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.
Cons: The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
8.3
Pros: Hotel is lovely. Carousel Bar is definitely worth an afternoon of drinks and appetizers.
Cons: Room was small. Furniture was beat up. Bed was uncomfortable.
Excellent
10.0
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Excellent
10.0
Pros: charming. wonderful staff and loved the spa
Experience the superb service, upscale amenities and modern luxury of JW Marriott New Orleans. Set in the historic French Quarter, this redesigned hotel offers easy access to area attractions, including Harrah's Casino, the House of Blues and the Audubon Aquarium of the Americas. Stay healthy at our 24-hour fitness center, take a dip in the rooftop saltwater pool or indulge at our tempting Lobby Lounge or neighboring steakhouse. Event planners revel in our more than 24,000 square feet of elegant indoor and picturesque outdoor venues. Retreat to refined rooms with plush bedding, large marble bathrooms, flat-screen TVs with streaming apps, ample workstations, Wi-Fi and impressive views of the French Quarter or Canal Street. Executive-level hotel rooms and suites offer exclusive access to the recently transformed Executive Lounge and its perks, including complimentary breakfasts. Bi-level suites feature expanded living and dining rooms, ideal for traveling families or work sessions.
Overall 9.0 Excellent
Based on 395 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.2
Excellent
9.0
Good
6.5
Good
7.7
Excellent
9.1
Excellent
8.0
Okay
4.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Okay
4.5
Pros: I liked the room and where the hotel was located
Cons: I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Excellent
10.0
Good
6.5
Pros: This didn’t seem like a premiere property. They gave me early check in and I think they upgraded my room but the property seemed older.
Cons: Older and pool area not nearly as nice as other locations
Excellent
10.0
Pros: Hotel was beautiful. Staff was very friendly and helpful.
Good
6.0
Cons: Not as expected for a JW
Excellent
8.0
Excellent
8.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.3
Pros: Wonderful service, comfortable and clean. Great location for us. Would love to stay there again.
Cons: No cold water from faucet
Excellent
10.0
Pros: The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again.
Cons: The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Good
6.3
Pros: Nice and clean. Close to the main attraction.
Cons: Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Excellent
10.0
Pros: The staff was amazing, warm and welcoming. The main areas and rooms were spotless. The decor was beautiful. There were plenty of food options, however, they closed at midnight. Overall, a great hotel.
Cons: Would have liked to have a microwave in the room. However, there is one on every floor. My biggest complaint is that the walls are extremely thin. You can hear everything, so much, to the fact that I could hear the guest in the neighboring room pulling the chain to close their blinds.
Excellent
8.0
Pros: Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA
Cons: Pipes broke the last night and our room had wet carpet; they moved us once I reported it
Good
7.1
Pros: Staff was nice
Cons: Found a hair in room service food. No self parking
Good
6.0
Pros: The bell hops were nice and that's about all I can say nice about the place.
Cons: When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Mediocre
2.8
Cons: The hotel is undergoing massive renovations and I had to suffer through a jackhammer the entire time I stay there. I was traveling for business and could not work in the hotel room. The hotel managers had no solutions and basically left me to deal with the noise. The hotel also does not have a gym And gas have to walk across the street to visit another hotel to use their gym
New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. Our 4-star hotel is nestled on NOLA's famed Canal Street, between the French Quarter and the Warehouse District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. The hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of our intuitively designed rooms and suites offer remarkable views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at 5Fifty5 and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym or take a dip in the outdoor pool. Host an event in our 86,000 square feet of elegant space, which includes venues on the 41st floor with extraordinary city and river views. Adventure awaits at New Orleans Marriott.
Overall 8.7 Excellent
Based on 2,899 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.8
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Excellent
10.0
Excellent
8.8
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
7.7
Excellent
8.8
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
10.0
Pros: Nice hotel and location
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.0
Cons: Parking
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.6
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.5
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Good
7.7
Cons: Room was musty smelling
Good
6.8
Pros: Location
Cons: To many drunks
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
9.6
Pros: I thought that the lobby was great! Valet was nice to have along with bellhops. Location awesome for mardi gras and really any other trip
Cons: Front desk was a little rude. It was crazy during mardi gras and garage was already full. If someone is staying I thought it was 1 car per room? So if a group is coming than anyone else needs to find another place to park. How is there not enough room?? Is the garage sale than the hotel Capacity because that's a problem. If there is overflow parking a d we are paying the valet fee than THEY need to take it down there...
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
With a stay at Omni Royal Orleans Hotel, you'll be centrally located in New Orleans, steps from Bourbon Street and within a 5-minute walk of Jackson Square. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space.
Overall 8.7 Excellent
Based on 1,389 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
9.1
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
8.8
Excellent
8.5
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: The Location
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
The Hyatt Centric French Quarter New Orleans located in the French Quarter adjacent to Bourbon Street in New Orleans, Louisiana. The smoke-free hotel offers 254 guestrooms with 12 foot ceilings, completely renovated in 2012. Many rooms include balconies that overlook the French Quarter, courtyards or Bourbon Street. The hotel is located within walking distance of the Audubon Aquarium, Bourbon Street, Jackson Square, Royal Street shopping, French Market, Streetcars and the New Orleans Superdome
Overall 8.7 Excellent
Based on 923 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
8.5
Excellent
10.0
Pros: The customer service was amazing!
Excellent
10.0
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
8.5
Excellent
10.0
Pros: Could walk anywhere
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
8.2
Excellent
8.8
Cons: Ja
Excellent
10.0
Pros: Great location, clean and lovely
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
9.1
Excellent
8.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
9.7
Pros: Super friendly staff and large rooms!
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
A city for the senses, from the enticing scent of a hearty gumbo to the energizing beat of a jazz band. At The Ritz-Carlton, New Orleans, located on the edge of the French Quarter, the experience of the city comes to life as soon as guests cross the threshold of the historic luxury hotel. Set within the 1908 Beaux Arts Maison Blanche building, our hotel highlights traditional Southern ambiance with an elegant interior that reflects the graciousness of antebellum mansions.
Overall 8.7 Excellent
Based on 179 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
Excellent
10.0
Excellent
8.5
Pros: Very elegant and friendly hotel.
Excellent
10.0
Good
7.7
Okay
5.7
Pros: We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.
Whether you're here for a cruise or a courtyard wedding, our New Orleans hotel is in the perfect location for guests to get to know the real French Quarter. New Orleans, Louisiana is a mecca of great food, culture, music and history. Our French Quarter location is the main reason many guests choose us, but we offer more than an unbeatable location. We offer secure, covered parking on-site for a nominal fee. Our tropical courtyard features an outdoor swimming pool, the perfect place to cool down after a day of adventure or Mardi Gras festivities. A free hot breakfast is our staple, and it includes waffles, fresh fruits and pastries, choice cereals and yogurts, along with 100% Arabica coffee and juices. Many guests are here for Mardi Gras or Saints Football games, but we cater to all guests at our New Orleans hotel. Enjoy the local festivals like Jazz Fest, the Essence Festival, the French Quarter Fest or Voo-Doo Fest. Bourbon Street is steps away and favorites like Brennan's are right around the corner. Sample jambalaya, turtle soup, bananas foster and gumbo in the region where it was born. Our fabulous staff is committed to making your stay at our New Orleans hotel special. We offer bus parking and are a favorite of Mahalia Jackson Theatre tour groups. Check out Mardi Gras World to see the floats and grab a piece of King Cake. Indulge in a hurricane or sip your favorite cocktail at the oldest pub in the world. Nearby swamp tours are a must. At our New Orleans hotel, we also welcome medical employees and non-profit groups. If you're lucky enough to be here on business, make sure you try the local po' boy sandwiches and try your luck at the casinos. There's always something happening in NOLA, and we're proud to host you during your stay. Reserve your comfortable room at Best Western Plus French Quarter Courtyard Hotel today!
Overall 8.6 Excellent
Based on 2,191 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
9.4
Pros: Hotel was great for our stay. Within walking distance to whatever we wanted to do and quiet enough at night to be able to sleep. Staff was very friendly and we enjoyed the breakfast. Would definitely choose this hotel again.
Excellent
9.4
Pros: location was great, staff extreamly helpful, rooms clean, comfortable well decorated. would absolutly stay there again.
Mediocre
2.8
Pros: The breakfast was the only good thing about this hotel.
Cons: I was very disappointed as the facility as a whole was very dirty. The pool was covered in a green scum. The facility bathroom was filthy, our room was filthy. I would never stay in this hotel again nor would I recommend it.
Excellent
9.1
Excellent
10.0
Pros: It was a perfect spot to fit our needs. Close enough walk to everywhere we wanted to go. The courtyard area is gorgeous. The rooms are a good size. I went on a weekend that wasn't busy so parking was great and I liked that it was on site. Parking was also cheaper than anywhere I came across.
Excellent
10.0
Pros: Beautiful hotel and very helpful staff
Good
6.0
Pros: Romantic style of hotel.
Cons: Poolside dirty. Big construction in front of hotel which is and was not published .....
Excellent
8.0
Pros: The hotel did an excellent job on their breakfast every morning!
Cons: I am a non smoker and to walk outside my room on the balcony walkway and see cigarette butts all along the common walkway just turned me off. In one area I can say for 3 days in a row they were not cleaned up. Also the ashtrays at the tables around the courtyard area were never emptied. I was turned off completely and did not want to use the courtyard.
Good
6.5
Pros: Location
Cons: A/C didn't work. Had to get it fixed. Door to room: Lock would reset. Had to get new keys. Not enough parking. Cars double parked. Not enough room for Handicap parking.
Excellent
8.0
Pros: Staff was beyond helpful. Breakfast was great. Bar was good..not crowded and well made drinks. everything was good.
Excellent
10.0
Pros: Staff, location, location, location, price, breakfast
Excellent
10.0
Pros: I was nervous booking hotels in NOLA because neither me nor my husband had ever been but we were so pleased with this hotel. The staff was friendly, helpful, and prompt! The continental breakfast was fantastic and there was no shortage of food at all. The only thing I could even complain about was the parking fee however that is really out of the hotels control with the shortage of parking in the city. The rooms were great, clean, and comfortable. Ours overlooked the courtyard which was beautiful and relaxing. The location was great, we were only a few blocks from Burbon street and the main street to the entrance of the hotel was well lit. We will definitely stay here again!
Good
6.2
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: I stay here for a particular event Red Dress Run that is conveniently located directly across the street. Parking at hotel is not too pricey and staff has been there for years, always friendly and helpful.
Cons: Location for other events deeper in the Quarter can be an issue for some and it can be a maze to find your room after a night out. Having the exterior rooms can be a bit of a safety issue but I was with friends so it was ok. As with any large city, everyone should be mindful of safety issues.
Excellent
9.4
Pros: We enjoyed our short stay at the Best Western Landmark Inn. The hotel was well appointed with a nice outdoor pool & quaint courtyard. The thing that stood out most about this place - in a good way - was the front desk staff...very friendly, accommodating and helpful. The breakfast was decent and the lounge & courtyard very comfortable. It was a bit of a walk to Decatur Street however only about 10-15 minutes. I would definitely stay here again.
Cons: Long walk to the river front & Decatur Street.
Excellent
8.0
Pros: The staff was very friendly and helpful. This was the second time we've stayed there and we will probably stay again.
Excellent
10.0
Pros: Central to the French Quarter easy walking distance to many attractions
Cons: Hotel bar not open late
Good
6.2
Pros: I enjoyed the free breakfast - a big time saver for four travelers. It was a pretty decent location in the French Quarter and we were able to walk just about everywhere we needed to go. The staff was friendly. The rooms were a bit small but comfortable.
Cons: The cleaning staff was definitely a miss. They either did not clean when we asked or did a terrible job at doing so - no vaccuming, no cleaning the tub, no dusting -- just making up the bed and emptying the trash pretty much. The elevators are old, small, and the main one was out of comission for a few days.
Good
6.5
Pros: Prompt with requests and had burn gel available when friend burned her thumb on a curling iron.
Cons: Was told over the phone that they'd allow us to have a rollaway bed but when we got there we were told otherwise.
The Doubletree Hotel New Orleans on Canal Street offers full service at a premier downtown New Orleans location overlooking the Mississippi River and the city's major business and entertainment districts. Our hotel is located directly across the street from Harrah's Casino the hotel is within walking distance to major New Orleans attractions. New Orleans International Airport is only 20 minutes away. Enjoy the many features of our hotel: 364 spacious guest rooms with Sweet Dreams by Doubletree bedding and soothing bath collection by Neutrogena. Wireless high-speed Internet access available in all public areas and guest rooms. Explore your dining options at our hotel. For breakfast on the go visit our Sweet Dreams Cafe, where we proudly serve Starbucks coffees and have a variety of breakfast pastries and muffins. Dine at Lafitte's Restaurant and Lounge, featuring Cajun Creole cuisine. In-room dining is also available. Take a dip in the fourth-floor terrace outdoor pool (seasonal) or exercise in our fitness room, featuring Precor equipment. For a complete workout, Doubletree Hotel New Orleans guests may access the extensive Health Club by Hilton Riverside, offering indoor tennis courts, racquet ball and squash courts, as well as volleyball and basketball courts (discounted daily fees apply). 20,000 square feet of flexible, state-of-the-art meeting and event space with our detail-oriented meeting and banquet staff ready to serve you. For a truly memorable wedding, reception, banquet, or social event, our 16th floor ballroom accommodates parties of up to 600, with stunning views of the city and the Mississippi River below. Our complimentary 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Nearby Attractions: We are centrally located to all that is happening in New Orleans. With dozens of New Orleans attractions and hundreds of shopping venues only minutes away, we're the ideal choice for your visit to New Orleans. From jazz joints to riverboat rides, our caring and knowledgeable Doubletree Hotel New Orleans staff can help with all your sightseeing and transportation needs. Bourbon Street and the historic French Quarter, Aquarium of the Americas, Morial Convention Center, Audubon Insectarium, Entergy IMAX Theatre, Hundreds of shops, upscale retail establishments, restaurants and clubs of Jackson Brewery and the Riverwalk. We look forward to welcoming you to New Orleans with our very special, signature warm chocolate chip cookie upon your arrival. Come enjoy New Orleans hospitality at its finest!
Overall 8.6 Excellent
Based on 1,291 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
8.0
Good
6.0
Pros: good location accessible to french quarter, canal and many sites
Cons: Parking atrocious, charge for internet, facilities (lobby, restaurant and others) minimal, rooms adequate, staff not real visible, but helpful when requested
Okay
5.7
Pros: Access to downtown .
Cons: Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
Okay
5.7
Pros: Great location
Cons: Theft of items from my briefcase no in-room safe
Excellent
8.2
Pros: Comfort of the room was fantastic. Breakfast selection was good.
Cons: The hallways near the service elevators are right above the restaurant. Therefore the smell comes up those elevator shafts and into those hallways.
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.2
Pros: Its in front Of The Harras Casino And Walking distance from every were in downtown
Cons: room is poorly isolated and hear all the noise neighbors
Excellent
9.6
Pros: The location was great! I will definitely use this site in the near future
Excellent
9.1
Pros: Staff was very friendly and helpful. Room while a bit small was comfortable and we were able to get adjoining rooms with our friends. Dining was very good and accommodating. Dining costs were about average. We flew in and used Uber or walked so I can't speak to parking.
Cons: Maybe a better listing or area dining. The only other issue we had was a very noisy fan in the bathroom, so if I got up during the night it would wake my wife or visa versa. If you wanted to leave the light on you had to put up with the grinding of the fan. Sounds petty but it was annoying for such a nice hotel. I believe our friends had the same experience.
Excellent
8.0
Cons: the only issue was the room next to us. they were loud and making noise all night long. no way to get any rest. we was in room 807 and they was in 808. other than that everything was fine.
Excellent
8.2
Pros: location
Cons: the air conditioner could not get adjusted I was cold all night
Excellent
9.7
Good
7.1
Good
6.8
Cons: They charge multiple things that weren’t my charges.... when I went to the front desk to talk to them about it they told me it was taken care of. It was not, I had to call the hotel chain multiple times. We had to shut off my card while I was down there to stop them from charging more. I spoke with several guests they told me double tree is known for that. I will never stay at another double tree for business or leisure again!
Excellent
10.0
Pros: Nice location, staff was nice
Cons: Room kinda small, fellow travelers had a long wait for room
Excellent
9.7
Pros: Great beds and excellent location in New Orleans.
Excellent
8.6
Pros: The staff was very, very nice and helpful. We got many coupons and great suggestion on where to eat and go out.
Cons: There was some updates/construction going on in the hotel. Bathroom was very small.
Mediocre
2.0
Pros: The reservation was canceled due to the virus.
Cons: Don't know bc we didn't go to NO.
Immerse yourself in the most iconic neighborhood in New Orleans at Four Points by Sheraton French Quarter, a contemporary hotel overlooking Bourbon Street. Brilliantly positioned close to Café du Monde, Jackson Square, House of Blues and other iconic New Orleans attractions, our hotel affords guests easy access to the best of the French Quarter and the city beyond. Relax in our well-appointed hotel rooms and suites, some of which feature balconies overlooking Bourbon Street. Get invigorated after a spirited night in the French Quarter in our 24-hour fitness center or make a splash in our scenic outdoor pool. Featuring nearly 4,300 square feet of adaptable venue space, including an outdoor courtyard, our historic hotel is also an inspired destination for an intimate event or VIP meeting in New Orleans.
Overall 8.6 Excellent
Based on 799 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
10.0
Pros: Friendly staff, everything worked
Cons: Noithing
Excellent
10.0
Good
6.6
Pros: Great location. The floor was surprisingly comfortable. The cleaning staff was very nice and tolerant of our shenanigans. The bartender downstairs was super sweet...she continued to give us alcohol even when we totally should have been cut off. The luggage valet made an excellent skateboard. The concierge was very helpful although he kept trying to sell us on signing up our group on a swamp tour with 30 minutes notice...there was no way we would be able to gather our group that quickly even if we weren't highly intoxicated. Also, he seemed irritated when we suggested they allow us to drive fan boats as a part of the tour.
Cons: Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."
Excellent
10.0
Excellent
10.0
Cons: Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you
Okay
4.0
Pros: Service was really bad, no ac nightmare of a night
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: The help I received at the front desk from everyone was top notch!
Excellent
8.5
Pros: Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice.
Cons: One elevator was being renovated, so we took the stairs most of the time.
Good
7.7
Pros: Location
Cons: Water bottle and wrapper were left in the room from previous occupant.
Good
7.7
Pros: The bellboy was amazing and the location was great!
Cons: But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
Excellent
10.0
Pros: The staff were very friendly and helpful and welcoming. The location was fantastic and the room was very clean and comfortable. We had a balcony overlooking Bourbon street. Even though it was under construction, the view was still relaxing. Valet parking was easy and nearby. Breakfast was probably some of the best I've had at a hotel.
Good
7.1
Pros: Staff was great. Location is right in the middle of Bourbon St.
Cons: Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.
Excellent
10.0
Pros: hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas
Excellent
10.0
Pros: location was perfect especially for the price. Staff was extremely friendly
Cons: I did not like that I wasn't able to spend more time there!
Excellent
8.2
Pros: Great location right on Bourbon Street, clean rooms friendly staff.
Cons: Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
Rising high above the Mississippi River, The Westin New Orleans Canal Place sits at the end of Canal Street in the famed French Quarter. Our waterfront hotel invites you to experience NOLA from a convenient perch on top of The Shops at Canal Place. Steps from the hotel, explore the boutiques along Royal Street or unwind on Bourbon Street. For a productive stay in New Orleans, we offer over 29,000 square feet of event space near the Morial Convention Center with stimulating views of the river. Dining options at the hotel include a restaurant and bar with signature breakfast and lunch options at Bistro at the Bend. Grab a refreshing cocktail at our lobby bar or visit our fully-equipped WestinWORKOUT® Fitness Studio. Energizing stays in the French Quarter start with pet-friendly hotel rooms and suites with Heavenly® bedding, marble bathrooms with White Tea products, 24-hour room service and more. Find your balance at The Westin New Orleans Canal Place.
Overall 8.5 Excellent
Based on 1,167 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
6.0
Excellent
10.0
Pros: My fiance and I absolutely loved our stay at the Westin. The service, room, decor and food was impeccable to say the least. We will definitely be staying there again in the future. Can't wait!!
Cons: That we couldn't stay longer. Lol.
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Beautiful hotel very comfortable
Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
Excellent
10.0
Excellent
10.0
Good
7.0
Pros: Location
Cons: Needs to be updated. The bathroom door needed painting.
Excellent
8.0
Pros: View from room
Cons: Tired liooking
Excellent
10.0
Pros: Everything, best bed and bedding ever!
Cons: Room service prices were too expensive for the quality of the food
Mediocre
2.0
Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
Good
6.5
Pros: Place was nice but didn’t get checked in till 12 am the day after check in
Good
7.0
Pros: Cleanliness, polite staff
Cons: Room was warm
Excellent
9.6
Pros: Location is very good. The view from the rooms over looking the City and River was excellent.
Cons: The cost for parking was very high.
Excellent
9.1
Pros: I really like the proximity to shopping, restaurants, and the aquarium.
Cons: The restaurant was closed
Excellent
8.5
Excellent
8.0
Excellent
8.5
Excellent
10.0
Pros: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
Cons: That we couldn't stay longer this time.
Mediocre
2.0
Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Excellent
9.4
Pros: I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Excellent
9.7
Pros: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Mediocre
3.1
Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Excellent
9.4
Pros: nice location. rooms were clean and no musty odor(its new Orleans)
Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.
Excellent
8.2
Pros: Bed was comfortable, location was great! Lobby has beautiful views as well.
Cons: Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!
Be among the first to experience the newly renovated La Quinta Inn & Suites New Orleans Downtown – a beautifully appointed high-rise hotel with a rooftop pool. Our New Orleans hotel is perfectly located in the heart of the metropolitan Central Business District, just steps from the French Quarter. Here you’ll enjoy a free FREE Hot Bright Side Breakfast® and FREE ultra-fast WiFi.The 166 rooms at La Quinta Inn & Suites New Orleans Downtown have received a makeover. With big-city inspired colors and refreshed vibe, guest have an ideal place to relax, get ready, or get work done. Useful amenities are at your fingertips. Along with La Quinta’s signature customer service, you’ll have many reasons to rave about your stay.Whether you are in town for business or pleasure the 100% non-smoking La Quinta Inn & Suites New Orleans Downtown is the place to stay with recently improved décor. Get your workout in at the 24-hour fitness center or take a dive in the 5th floor rooftop swimming pool. Use the business center to take care of any unfinished tasks. Valet Parking is provided for all guests at a rate of 35USD per day. Wake up each morning to a FREE Hot Bright Side Breakfast® featuring scrambled and hard boiled eggs, bacon or sausage, freshly prepared oatmeal and toppings. Your pets are welcomed at the La Quinta Inn & Suites New Orleans Downtown.After a day experiencing what the French Quarter has to offer, retire to your clean, quiet and comfortable room for a good night's rest. You’ll enjoy a newly renovated room with comfortable Simmons Beautyrest pillow-top bedding. Stay entertained watching HD flat screen TVs and streaming on high speed FREE WiFI Internet access. Some rooms include a microwave & refrigerator for your convenience.Any time of year is great to enjoy the authentic restaurants, nightlife and history that make New Orleans so unique. Bourbon Street, the Port of New Orleans, the New Orleans Ernest N. Morial Convention Center are within a ½ mile of the hotel. Attend exciting events at the nearby Mercedes Benz Superdome; just a mile away. Jackson Square, Mardi Gras, Jazz Fest, French Quarter Fest and Essence Fest are just some of the events to experience in this magical city. 1.5 miles northwest of the hotel you’ll reach Southeast Louisiana Veterans Health Care Hospital.Prestigious companies like Halliburton, Pan American Life, Shell Oil Company, Tulane Medical Center, Whitney Bank, Jones & Walker Attorneys, JP Morgan Chase Bank, Regions Bank, RR Donnelley Financial, and Zehnder Communications, Inc are within walking distance for business travelers.A stay at the La Quinta Inn & Suites New Orleans Downtown comes with a convenient location in Downtown New Orleans, near the French Quarter and establishments frequented by business travelers. Our hotel in New Orleans is the ideal location to experience all New Orleans has to offer.Parking Fee Note: Only Valet Parking is available; parking is 39USD per day. All Reservations Require valid Credit Card at check in.
Overall 8.4 Excellent
Based on 3,264 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Good
7.7
Excellent
8.8
Excellent
10.0
Excellent
8.0
Pros: Breakfast was amazing and the beds was very comfortable.
Good
6.5
Pros: Close to convention center and the French Quarter
Cons: Pretty basic in all aspects
Okay
5.6
Pros: We had a place to sleep
Cons: Very noisy outside. The water quit working for a while. Good thing we weren't to dirty from partying before. Out of the French quarter. But close.
Excellent
9.4
Pros: I beds are comfortable and the location is walking distance from everything
Cons: the front desk lady was a little unprofessional.
Excellent
10.0
Good
6.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
7.7
Pros: location
Cons: Street noise No restaurant
Excellent
10.0
Pros: The location
Excellent
8.0
Pros: Nice, friendly staff. Room was clean.
Cons: Breakfast selection was subpar and the coffee was more than lacking.
Excellent
10.0
Pros: Location
Okay
5.4
Pros: The location and the view could not be beat.
Cons: The staff were rude, and considering I was paying a premium for a room that was broken and barely clean that was just the point at which I wanted a refund. I paid extra for valet parking and was then chastized for taking my own car right after they had pulled it up, and they had a change of shift. I stayed a Hyatt Place last time, and I paid relativly the same amount, and the staff was kinder, food was better, and room was much cleaner. I will not be staying here again. Other than location I would not tecommend this to anyone.
Excellent
8.0
Excellent
9.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Excellent
10.0
Pros: Breakfast was free and abundant, although the coffee was too weak for my tastes. Would like to see an espresso machine installed.
Cons: Downtown patting is always expensive and a challenge, but the parking space next door should have a weekend contract with LaQuinta.
Good
7.7
Excellent
8.0
Cons: Late check in times. However, the staff got me in a couple hours early.
Excellent
8.0
Pros: The view we had in our room was good.
Cons: The complimentary breakfast was very limited. We ended up eating somewhere else.
Excellent
10.0
Pros: Having breakfast was so nice.
Cons: Having conditioner for the hair supplies as they only had shampoo. Having a small amount of supplies for sale.
Good
7.7
Pros: The suite was very spacious and good for kiddos. The stuff was very accommodating and brought USA crib and extra sheets. The location is ideal about a 10 minute walk to Bourbon street and 15 minute walk to Aquarium, river walk and Jackson Square. There are many great restarunts very close.
Cons: The only thing we did not like was the couch/pull-out couch. It was not super comfortable but that is a minor detail. Just throw the kiddos on it!
Mediocre
2.0
Pros: 1) No room cleaning ??? WTF 2) Don't advertise breakfast included if No breakfast due to covid 19 ??? 3) HOT WATER took 5 minutes before hot water come .. 4) Parking: Should give instructions on parking
Cons: This hotel is NOTHING i expected for a Marriot property...very disappointed... I will definitely have to reconsider booking another Marriot property.
In the 1820s, Mr. James Caldwell built one of the greatest English theatres in America, called The St. Charles Theatre, on Camp Street. One of the most talented and renowned actors who regularly performed at the theatre was Mr. Alan Pelham. In honor of Mr. Pelhams wondrous contributions to the theatre community, Caldwell named his elaborate home, located on Common Street, The Pelham Manor. Today, The Pelham Hotel remains at the hub of activity, located in the midst of the Central Business District and steps away from the famed French Quarter. While The St. Charles Theatre and the Pelham Manor no longer exist, The Pelham Hotel still stands as a testament to Caldwells dream and the English grandeur of a theatre once referred to as The Temple of the Drama.
Overall 8.4 Excellent
Based on 2,204 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Pros: Friendly staff. Clean room. Great location.
Excellent
8.8
Pros: The hotel was clean, comfortable, and convenient.
Cons: The front door opens to the back door or a nearby hotel's trash collection site.
Excellent
8.8
Pros: Good price. Bed was comfortable. Room was clean.
Cons: Not many amenities
Excellent
8.8
Good
7.7
Excellent
10.0
Okay
5.1
Excellent
10.0
Excellent
9.7
Pros: Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
Excellent
10.0
Pros: Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Excellent
8.6
Pros: The room had amazing charm that reflected the gumbo pot of culture in New Orleans.
Cons: More amenities. Coffee IN The room, Check The wall Outlets (Some Were loose), continental breakfast
Excellent
8.2
Pros: Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer.
Cons: Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
Excellent
10.0
Pros: The hotel is just one block off canal, so it’s not in the crazy foot traffic.
Cons: A little hard to get to at first because it’s on a one way narrow street. Easy to miss the street
Okay
4.8
Pros: Good location
Cons: Indifferent staff, mildewy smell covered up by perfume, dark room, noisy air conditioning, dark room. You can do much better.
Good
6.0
Cons: I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Good
6.5
Pros: Location; charm
Cons: No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Excellent
9.3
Pros: Big beautiful rooms, comfortable beds, friendly staff.
Cons: Nothing.
Good
7.7
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
9.4
Good
6.0
Good
7.7
Excellent
9.1
Okay
5.4
Good
7.7
Excellent
10.0
Pros: Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Okay
5.1
Pros: Location was perfect and extremely easy to get to anything and everything.
Cons: The non-windowed closet... oops... room was tucked away... next to the stairs exit. Extremely noisy. The room was dirty, the toilet stopped up, the bathroom had mold in the shower and mildew on the wall (inside and out of the shower). We only had lukewarm water the entire visit. Our visits to NOLA have us in our rooms very little durring our stays... still want a clean room with hot water. Things will have to change a lot for me to ever stay there again. With all this negativity spoken I must say the staff was nice and very helpful.
Good
6.8
Pros: Location and a really neat old building. Great bathrooms
Cons: No windows and room smelled musty.
Good
6.8
Pros: This is a small old hotel that is very charming and in a great location. Close to the French Quarter and Riverwalk.
Cons: Tiny rooms. My room took 5 - 10 minutes to get hot water running.
Mediocre
2.8
Pros: The location was alright, within walking distance to the French Quarter. The rooms had vaulted ceiling and were really well decorated. Kcup machines in each room for mornings. Bathroom and sheets were clean.
Cons: The building and more specifically our room smelled so bad of mold that we tried to get our room moved. They wouldn't move our room and wouldn't refund any money so we couldn't check out and leave. A week since staying here and I am still suffering from acute bronchitis, myself and every one of my friends who stayed in my room have the same illness. Our sink leaked constantly and soaked the carpet in the walkway of our room only making the mold smell worse. Housekeeping there my personal belongings on the floor, like my personal pillow and left it there. The carpet was gross and always seemed damp, along with the curtains. Beware if you have an allergy to mold.
Good
6.0
Pros: Restaurant access
Cons: No one available for valet parking and no bellman. Yet, you can charge for this. Person at front desk upon check in was rude and could have cared less. Also, if I would have known that my room would have not had any windows, I would have gone elsewhere.
Excellent
8.8
Pros: Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! ,Great location! Great staff! Great little boutique hotel. Beds are wonderful! Wish there was a fridge in our room, but otherwise I highly recommend this fantastic quiet little gem! A touch pricy but so worth it!
Cons: A touch pricy but so worth it!
Good
6.0
Cons: The room is too small and has no window.
Excellent
9.3
Pros: The staff were very friendly. The room was a corner room and had a very natural feel to it. My wife and I loved the exposed brick and high ceilings. The portraits in the hallways set the tone for what New Orleans is all about.
Cons: No microwave or refrigerator in the room. No leftovers from restaurants able to be kept.
Excellent
8.0
Pros: The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to.
Cons: The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
Good
6.8
Pros: The inside of the building is very beautiful and the bathroom was amazing. Bed was comfy and staff was very kind and inviting.
Cons: NO WINDOWS in some of the rooms, and half of the outlets didn't work.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.4 Excellent
Based on 1,738 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Excellent
10.0
Excellent
8.0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
10.0
Pros: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.
Cons: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
8.0
Excellent
8.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Pros: Confortable accomodations
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
9.4
Okay
5.1
Cons: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Overall 8.4 Excellent
Based on 1,589 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Pros: Great location
Cons: Rooms could use some sprucing up
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Location was ideal. Staff were friendly.
Excellent
10.0
Pros: I love the location and the luxury part of the hotel.
Cons: The expensive parking.
Mediocre
2.0
Pros: Same hotel where conference was held
Cons: No menu for in room dining and no luggage stand in my room.
Good
7.7
Pros: All in all, the hotel was nice. Location was excellent to convention center, bourbon street, and loads of other shopping. Great bed linens, but flimsy face wash clothes and towels compared to other hotels I've stayed in.
Cons: Bathroom tub was dirty. Couldn't take a soak bath. Shower only.
Excellent
9.7
Pros: The staff was friendly and helpful. Rooms were clean when we arrived.
Cons: We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.
Excellent
8.8
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Everthing
Cons: Nothing
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.5
Cons: Unable to accommodate a room request made well in advance.
Good
6.0
Cons: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
Good
6.0
Pros: Overall the hotel is clean and the service is what you would expect.
Cons: Food offering was very mediocre or non-existent. I have never seen a 50-story hotel that did not have a dinner restaurant. At the end Of the day there is only the food in the bar....no menu except the bar menu which is very limited. The 2d floor dining for lunch and breakfast was only mediocre.
Excellent
10.0
Pros: Where able to check in early and get our room. Very friendly staff
Excellent
9.4
Pros: I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons: I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
Excellent
9.0
Cons: Parking charges
Excellent
10.0
Cons: They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
Excellent
9.1
Cons: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Good
6.8
Pros: Location
Cons: The elevators are a disaster. Honestly this would cause me to pick a different hotel
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Excellent
8.0
Good
7.6
Excellent
10.0
Excellent
10.0
Good
7.1
Good
7.7
A relaxing retreat in the heart of the vibrant and historic French Quarter, the Wyndham New Orleans/French Quarter is just a short stroll from the central business district, restaurants, Bourbon Street, live music, shops and all the charm and character of the city. This hotel is also just 16 miles from the Louis Armstrong New Orleans International Airport. When you are not exploring the city, enjoy a host of amenities including complimentary WIFI, a fully-equipped fitness center, heated indoor pool and onsite valet parking. For your convenience, for a fee, our business center offers a printer and computer to help you stay connected. The entire property is smoke-free. Rooms feature complimentary wireless Internet and work desk with comfortable chair.
Overall 8.3 Excellent
Based on 1,941 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.2
Pros: Nice staff Location to activities
Excellent
8.0
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.0
Pros: Great location and room is always cold to our liking.
Cons: Nothing
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to both Canal Street and the French Market. Our French Quarter hotel, only a 10-minute walk to Jackson Square and Bourbon Street, makes us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Mercedes Benz Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short cab ride away, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
Overall 8.3 Excellent
Based on 1,113 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The front desk staff was amazing and so very helpful!!
Excellent
9.4
Excellent
9.1
Pros: It was quiet and room was huge!
Cons: Poor area could be cleaner
Good
6.0
Pros: Ok hotel. A 3star at best.
La Galerie French Quarter Hotel is centrally located in New Orleans, a 4-minute walk from Bourbon Street and 9 minutes by foot from Jackson Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
Overall 8.2 Excellent
Based on 1,129 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Okay
4.0
Pros: Location and bar
Cons: Many times you read the reviews and tell to your self “this might be an isolated event, the pictures look nice”. Beware of The Gallerie and don’t stay here. 1) Rooms are dirty and floors sticky, unless you like to use shoes all the time, even to go to the bathroom this is the wrong place 2) They put “air refresher” consistently trough the AC/Heating, which will make you feel like sleeping in “that” cab 3) The AC/Heating sounds like the Huns invading China and will wake you up over and over 4) The staff won’t only be helpful, The will virtually mock when you try to explain the problems. Fortunately I got a refund and moved to a safe place for the rest of my stay.
Located in New Orleans (French Quarter), Andrew Jackson Hotel®, a French Quarter Inns® Hotel is within a 5-minute walk of Bourbon Street and Jackson Square. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Overall 8.1 Excellent
Based on 492 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Good
7.7
Good
7.4
Pros: This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
Excellent
9.7
Pros: I liked the convince of location and comfort of the room.
Cons: I didn’t care to much for the inconvenience of parking and not having a bath tub plug.
Okay
4.5
Pros: The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though.
Cons: The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Excellent
8.8
Pros: I loved the historical and nostalgic feel of the hotel and the view from the balcony. However, the ghost tours stop in front of the hotel every night, over and over and you hear the same story about it being haunted!
Cons: The parking is terrible in the French Quarter so valet is your option but it’s expensive.
Excellent
9.4
Pros: The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable.
Cons: the only negative i have is that they were under construction and started working loudly very early in the morning.
Okay
4.3
Pros: Location
Cons: Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
Excellent
8.2
Okay
4.0
Cons: Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Excellent
8.8
Pros: I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
Excellent
9.3
Pros: We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff
Cons: We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Good
7.7
Pros: Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day
Cons: The Bathroom is a bit small but big soft towels were in abundance
Excellent
8.0
Cons: The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
Okay
5.3
Pros: Location was excellent! Staff was friendly.
Cons: The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hosting. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Astor Crowne Plaza New Orleans French Quarter. Also, the guest rooms here all have flat screen TVs, Cox cable channels, and work desks. Take advantage of our well-equipped fitness center, outdoor pool, or dine in at Dickie Brennans Bourbon House our on-site restaurant. Complimentary shuttle service between the hotel and the city center is available for your convenience. Spend any free time you have exploring some of the many attractions in New Orleans, including visits to Superdome (a mile north), Jackson Square (less than mile south), or watching a race at Fairgrounds (five miles east). The Astor Crowne Plaza French Quarter is located 16 miles from Lous Armstrong International Airport MSY.
Overall 8.0 Excellent
Based on 2,874 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Pros: We loved the location of this hotel. All staff from front of house to room ladies were all pleasant and helpful. Room was spotless and very spacious. Would definitely stay here again
Excellent
10.0
Good
6.2
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: Close proximity to Bourbon St. Staff was wonderful.
Cons: No coffee pot with the coffee maker, no fridge
Excellent
8.5
Pros: Pool was great!
Cons: Room service food was not good.
Excellent
9.4
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
Good
6.0
Pros: Location
Cons: Weird stains on bed and a mouse in my fellow travelers’s room!!!
Good
6.5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Okay
5.1
Pros: We had a view of Canal Street.
Cons: We did not get all the information needed for check in, I.e. deposit was needed. Room was dirty (sock in the corner).
Mediocre
2.8
Pros: The room smelled moldy - which is unsafe to breathe in. Overcharged what i agreed to with kayak.
Excellent
10.0
Excellent
8.5
Excellent
9.4
Pros: Great place for the price.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.4
Pros: Check in was a breeze, valet and bellboy were SUPER helpful. We even got some great recommendations for that night and for future visits from staff. The lobby was stunning! After check out, we left our baggage with concierge at the front of the lobby to continue our morning exploring without being weighed down. Overall, great visit! Comfortable beds, clean, nice accomodations.
Cons: We didn't like being surprised by the $50 valet charge at check out!
Good
7.7
Pros: Friendly staff, clean rooms. Decent price if you wanna be right in the middle of all the fun.
Cons: If you happen to rent a car be forwarded there is no where to park your car except for their valet parking which runs about $40 a night! This goes for any hotel on Canal street so just keep that in mind.
Excellent
8.2
Pros: Proximity to French Quarter and other sights. Most everything within walking distance. Staff was very friendly and informative. We were allowed to check in early. The water pressure & temperature were fantastic, at least in our room. Overall, the hotel itself was lovely and clean
Cons: They do not clean the rooms once they've gone through in the morning to clean, even though we hung the sign on the door to have it cleaned. However, housekeeping did leave a message saying that they would bring up fresh towels if we wanted them. The rooms were fairly clean, but didn't feel or look as clean as one would expect from a hotel of this caliber. One of the mattresses was stained on the side. The room did not have a fridge which made keeping any leftovers not an option. They charged an exorbitant amount of money for overnight parking.
Excellent
8.0
Pros: I like the staff and the location and restaurant. The rooms are a good size with no real frills. I have stayed here 3 times and I think it is a good value for the price you pay.
Cons: The concierge was not very helpful and in fact he was unhelpful as he gave me bad information about dress code for a restaurant and he really doesn't seem to enjoy his job like he should. It is a busy hotel so it can take a while to get a response from the front desk.
Excellent
8.0
Cons: Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Mediocre
3.7
Pros: Location
Cons: My room was not clean properly...a pair of dirty women underwear were hanging on my bathroom door. The bed had stains on the sheets and the room smelled. I will not stay at this hotel again!!!
Okay
4.0
Pros: Close to Bourbon Street.
Cons: We stayed at Crown Plaza during New Years and the Suger Bowl game. Crown Plaza would not unlock the balcony doors over Bourbon Street for their guests. VERY DISSAPPOINTED!!! I rented 2 rooms for my family. We were unable to stay the last night because my daughter was sick and KAYAK would not refund my money. Over $600!!!! Will not use KAYAK again!!!
Excellent
10.0
Pros: Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount
Cons: No breakfast included
Excellent
9.4
Pros: I loved that the hotel is in the center of everything & your backdoor literally is burbon street. This was a fantastic stay I would definitely come back. The hotel concerige was really helpful in helping us choose tours, also with recommending restaurants, all suggestions were a hit. We loved it!
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Good
6.6
Pros: Right in the midst of the French Quarter.
Cons: It's one of those places that cares more about impressing those who are easily impressed than actually providing comfort. The cue: pillows that are too big to be conducive for rest and sleep. I asked - they didn't have any variety. But it's probably fine for Partiers on Bourbon St., or the middle-brow wedding.
Excellent
8.2
Pros: The hotel is at the corner of Bourbon & Canal, so you have everything right in front of you. The room was clean and comfortable.
Cons: We heard a bit of noise in our room, so I don't know if some renovations were going on or what. Also, parking is $40/night and you can't walk to your car. The lower cost of the hotel is ruined by the parking fees. Next time we stay here, we'll be looking at alternative parking options.
With a stay at Hotel St. Pierre®, a French Quarter Inns® Hotel, you'll be centrally located in New Orleans, within a 5-minute walk of Bourbon Street and Royal Street. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 7.8 Good
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: This hotel has a great French Quarter location with inner courtyards and balconies, pools and cottages so their is a selection of accommodations for various tastes. Hot breakfast in the morning is a great plus and the cookies in the afternoon are a pleasant addition. Staff were nice and attentive, room was clean and well appointed. Walk around to take in the nice variety of architecture since it is made of a series of connected buildings.
Cons: Since it is in the French Quarter there is likely to be some people turning in late so noise may be an issue dependent on your location in the hotel and your personal schedule. Of course that sort of comes with the territory if you want to be in the center of it all.
Excellent
8.5
Pros: We loved staying at the St. Pierre. The location was very good -- in the French Quarter but basically residential. We like old hotels, so staying in a place on the National Historic Register was quite appealing. Because we were in a room right on the street, it felt like living in the French Quarter. The lobby is very nice, and I loved being served coffee out of a silver urn in the morning. There is also a small courtyard and pool.
Cons: I did not understand (when making reservations) that many of the rooms requiring using stairs. This could be a real problem for some people and needs to be made clear to those who are placing reservations. Also, I remember that the bathtub was quite slick/slippery with no grab bar. Again, this could pose a problem and even be dangerous.
Okay
5.7
Excellent
8.0
Excellent
9.4
Pros: We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building.
Cons: It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.
Excellent
8.0
Pros: I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.
Excellent
9.4
Pros: Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!
Excellent
9.6
Pros: The hotel is very nice and unique to New Orleans. We appreciated the hot breakfast and complimentary coffee and water through out the day.
Cons: I called the front desk to get my car from valet, and they said it would take 45 min to get my car. I went down stairs about 35 min later to check out, and they had not called the car service to bring my car from the valet lot. It took 30 mint for them to get my car to me from the valet parking lot.
Excellent
9.4
Pros: Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants!
Cons: I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.
Excellent
10.0
Pros: Quaint, personable, good location, good breakfast, friendly staff, wonderful Louis Armstrong Park just a few blocks away.Easier just to walk around in this area.
Cons: Might try having an ice machine across the st. near the Cottages.
Excellent
9.1
Mediocre
2.0
Pros: No redeeming qualties
Cons: Unclean, poorly maintained, overpriced , no amenities
Okay
5.1
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.5
Pros: Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.
Excellent
8.0
Pros: The room was beautiful
Cons: The valet was horrible. It took over two hours to get my car and when he brought me the keys the car was still parked in a private garage 4 blocks away. It took another 45 mins for him to take me to the garage it was parked in.
Excellent
8.3
Pros: Excellent location and great value. Bathrooms were very clean besides bathroom water damage. I would definitely stay again. Courtyard was beautiful and the pool was perfect. Staff service was prompt.
Cons: Noticeable water damage in bathroom. Very cold in lobby (too much A/C).
Okay
4.5
Pros: Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street
Cons: First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.
Excellent
10.0
Pros: Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee!
Cons: Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.
Excellent
8.2
Pros: The entire staff was friendly and helpful as we were first time visitors in the city.
Good
6.0
Pros: Pretty lobby Housekeeping and maintenance prompt with requets
Cons: Moved rooms three times due to heat not working Door knob on first room broken Sink in third room clogged Located on busy, noisy street Carpet stained Valet took 45 + minutes to retrieve car Heat stopped working after first night
Excellent
8.0
Pros: The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience..
Cons: Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.
Excellent
8.0
Pros: I liked the atmosphere and location
Cons: Most of the staff were polite, however there was one we named Cranky Pants and avoided at all cost. Hot water takes forever to warm up.
Good
6.3
Pros: Great location in the French Quarter.
Cons: Very rough around the edges; ran out of hot water the first night. Only 1/2 the lights worked in the room. There were 2 enclosed cabinets for a mini fridge and it sat next to both of them. No HVAC control. Room shared an a/c unit and someone smoked in the next room. Closet door was broken and the hangers didn't match. large stain in carpet next to bed. Single serving coffee packet in a 6 cup device.
Good
7.7
Pros: The location and staff couldn't be beat. Right in the middle of the French Quarter, and the more quiet portion of it, too (you don't want to be on Bourbon Street unless you want to stay up LATE). It's an historic place, being the original location for the jazz museum, and there's a lot of interesting memorabilia scattered around the buildings and lobby. And the inner courtyard and patio is great.
Cons: Our room was VERY small, just barely enough room for two beds and access to them. In talking to other guests, it appears that most of the rooms are the same. Ours only had one tiny window over the door. One doesn't stay here for comfort, but rather for the location.
Good
7.6
Pros: Loved the location! It's a cute little boutique hotel.
Cons: While the renovated room was nice, there were parts that still need improving. Like a clock/alarm in the room. In the bathroom, the tub ran and there was obvious water damage to the walls.
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- Canal Street
- Harrah's Casino
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- Jackson Square
- Le Petit Theatre Du Vieux Carre
- New Orleans Station
- Saint Louis Cathedral
- Ogden Museum of Southern Art
- Old Ursuline Convent
- Louisiana Children's Museum
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- Musee Conti Wax Museum
- The Shops at JAX Brewery
- The National WWII Museum
- Veterans Affairs Medical Center
- French Market
- Contemporary Arts Center
- Audubon Aquarium of the Americas
- Beauregard-Keyes House