My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
On time. Easy online check-in. But always give me a middle economy seat with wacky passengers (or even a seat next to the toilet room). Also could be more courtier staff.
Cons: "Usually offer water at your seat repeatedly. Only one time in 11 hour flight? Corona prevention?"
Pros: "great service, great food."
Cons: "I wanted to try the internet but wasn't able to get it to work. I was tired and I did not ask for help though."
Pros: "Yes both of those were great."
Cons: "The flight got delayed by 2 hours and then another 30 mins when we landed. This is my first time flying with Eva airways and all 3 times, it has gotten delayed by more than 2+ hours."
Pros: "The food was great. The crew is great also. The seats are just economy seats. Hard to give them"
Cons: "There was a delay on boarding. Don't know exactly why as we where 40 minutes late when we landed in Seattle."
Pros: "Amazing crew and food; clean lavatories throughout the flight"
Cons: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Pros: "It was the Badtz Maru plane"
Cons: "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
Cons: "Cleaning the restroom area more often for international flighywiuld be great"
Pros: "Special meal options: I enjoyed seafood meal."
Cons: "Departure was delayed and arrival at Taipei was also delayed"
Pros: "The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat."
Cons: "Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight.."
Pros: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Cons: "More padding on the seat would have been nice"
Pros: "Good leg room and nice recline for economy. Good and service very nice."
Cons: "Everything was well done and organized."
Cons: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Cons: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Cons: "The accommodation/attendance from the flight crews. They looked like they have just been deployed from training."
Pros: "The crew was hard working, food was ok"
Cons: "Line up for boarding as well as storaging of our carry-on could have been managed better"
Pros: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Cons: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
The staff and crew at all points were warm and professional. The Westjet app was a plus.
lucky i am considered slender. but i am 5'7", so in case of emergency it would have been completely impossible to put my head on my lap. THERE SIMPLY WAS NO ROOM TO BEND OVER, ALTHOUGH I AM MORE THAN CAPABLE(AS A LIFETIME OF YOGA WILL ATTEST TO). CRAZY DANGEROUS HOW SQUEEZED INTO THE SEATS WE WERE. i have travelled to mexico for almost 20 years, mostly on westjet, but they have obviously squeezed more seats into the 737 to ,,,,,you guessed it make more money!!!!!! also i had to repeatedly move my 'seatmate' as she kept falling asleep, and as she was definately not slender, she squished me into the window seat all through the flight., if i could have jumped out of the plane and swam to mexico i would have done it in a heartbeat. TERRIBLE FLIGHT, NO FOOD, OH, SORRY, FREE PRETZELS OR COOKIES. LOTS OF BOOZE FOR SALE THOUGH!!!! WORST FLIGHT OF MY LIFE!!!!!
Cons: "I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane."
Pros: "All was good, also of note is the flight was not full"
Pros: "The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines."
Cons: "Like all airlines it would be nice if there was an extra inch between the seats. Also, unfortunately the video wasn't working."
Pros: "I lost my phone and when I went to the airport information, they already knew it is for me."
Cons: "It's all right for a short flight"
Cons: "I could not get through to westjet for days due to weather. Then when they called, they hung up on me as connected....back to another hour wait. Then an email. Then 5 days later to hear that despite all of their chaos there would be no changes."
Pros: "Great crew. Excellent flight and we were even early arriving!!"
Cons: "Could not recline seat in row 30"
Cons: "Had seat that didn’t recline and not in an exit row. My fault for not changing"
The flight was 4 hrs 35 minutes long, the good and beverages didn't come to us until over 2hrs into the flight. The boarding was confusing as the employee flipped the sign right before boarding started, which confused everyone, she was very apathetic.
Flight was operated by United but Kayak didn’t tell me that so I ran around three terminals trying to find out what the information was. The flight was delayed 30 minutes for a tail problem. The flight was in the dark - no canon lights so impossible to read. The stewardesses said it was normal to have no lights on during a night flight at 8pm.
I am sorry but.because of the long delay because of the weather I slept through the entire flight
Flight sat on the tarmac for three hours Mechanical issue Power loss De-ice. Twice. Luggage never arrived.
knowing beforehand which terminal at SFO is pretty critical. there was no pre check-in available online thru air canada, and googling just led to three different answers as to terminal. thankfully my cabby somehow knew what was up
Cons: "Notification from the Travel agency that I needed to get a Yellow Fever immunization."
Pros: "Cabin crew were terrific!"
Cons: "The unfortunate delay of our flight. And the entertainment systems seems to be getting old. What I mean is that it is by todays standard very very slow to switch between menus etc. And in some cases did not display all the menu content."
Pros: "Direct flight"
Cons: "No seat room and arm room and I am not a big person. I'll fly with Virgin next time and have a connection, merely for 14 hours of comfort."
Cons: "Mechanical issue with the plane. Sat on the tarmac for 2 hours without regular updates or any information. Missed connection as a result. Have been traveling for 19 hours still not in Amsterdam"
Cons: "Always late, overall service is appalling. Only reason they are around is due to protective policies of the Canadian government"
Cons: "I got stuck in the airport through the whole night"
Cons: "The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime."
Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."
Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"
Cons: "1.5 delay and no help offered to make my connection and not miss it."
Pros: "The boarding was fast and the flight was Short. Can’t say much about the food since the flight took only about over an hour. The crews were nice and friendly."
Cons: "The flight was delayed."
Pros: "Decent Crew! Good in flight beverage service and comfortable seats"
Cons: "I wasn't able to check-in from my phone ( United is stuck in 1980's) Forced me to use Ticket Kiosk at Airport. Wouldn't print out a boarding pass and wanted ticketing agent to verify my luggage. I had an empty backpack and a small laptop case, she told me only one piece allowed, seriously?? She made me put my laptop in my backpack and the carrying case as well. The boarding pass didn't assign a seat to me and told me that I have to get another boarding pass at gate.. Simply unacceptable. I am a frequent flyer with Frontier and Spirit pirit, thanks to those Airlines which never treated me bad and gave me hassle like United did. No more United for me ever. WiFi was advertised but never worked inspite of me wanting to pay for it."
Pros: "Friendly staff, - smiled and nice from beginning to end. The flight was fast and smooth. The seats were also decent and the width of the aisles had just enough room to wheel my bag and also not get hit when the carts came through. They are still too narrow, but better than some planes. I appreciated the good coffee, too (illy)."
Cons: "The food was inedible! This was the worst food I have ever had on a flight, seriously. The omeletes had the consistency of rubber, and my special meal (Asian vegetarian) was some fried thing that I couldn't eat at all and my companion - who will usually eat anything, would not touch it. I asked the attendant for an omelet instead (before I knew they were just as bad) and explained to her that the I can't eat fried food. She said she was surprised since Asian vegetarian is usually Indian - or at least discernibly Asian and so, would have been OK for a gluten-free vegetarian diet such as mine."
Pros: "Really disatisfied"
Cons: "the poor attempt to help me when they canceled my flight 3 times"
Pros: "The crew was very helpful and friendly!"
Cons: "Entertainment was on personal device. Additional software was needed to watch movie."